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HomeMy WebLinkAboutAgreement A-20-284 with Reading and Beyond Inc Approved 8.4.2020.pdfAgreement No . 20-284 AGREEMENT 1 2 THIS AGREEMENT is made and entered into this _...1!h_ day of _ ..... A.....,u.._.g""'"us ..... t __ , 2020, by and 3 between the COUNTY OF FRESNO , a Political Subdivision of the State of California , hereinafter 4 referred to as "COUNTY", and READING AND BEYOND, INC., a non-profit organization, whose 5 address is 4670 E. Butler Avenue Fresno, CA 93702, hereinafter referred to as "CONTRACTOR" 6 (collectively as the "parties"). 7 WITNESS ETH: 8 WHEREAS , COUNTY, through its Department of Behavioral Health (DBH), Mental Health 9 Services Act (MHSA), Community Services and Supports (CSS) component , and through input from 10 the MHSA community stakeholder process , is in need of a qualified provider of Family Advocacy 11 Services for the provision of advocacy, support , and other services to family members and support 12 systems of individuals currently receiving , or in need of, COUNTY mental health services; and to act as 13 a liaison between family members , and other support systems and COUNTY professional staff and 14 other groups or organizations in the community ; and 15 WHEREAS , CONTRACTOR is qualified and willing to provide said services pursuant to the 16 terms and conditions of this Agreement. 17 NOW, THEREFORE , in consideration of their mutual covenants and conditions , the parties 18 hereto agree as follows : 19 20 1. COVERED SERVICES A. CONTRACTOR shall perform all duties , including but not limited to oversight and 21 coordination of family advocacy services and activities , as identified and set forth in Exhibit A , "Scope of 22 Work", attached hereto and by this reference incorporated herein and made part of this Agreement. 23 B . CONTRACTOR shall also perform all services and fulfill all responsibilities as 24 specified in COUNTY's Request for Proposal (RFP) No. 20-023 dated October 24 , 2019 and 25 Addendum No. One (1) dated November 7 , 2019 , hereinafter collectively referred to as COUNTY's 26 Revised RFP No. 20-023 , all incorporated herein by reference and made part of this Agreement. In the 27 event of any inconsistency among these documents, the inconsistency shall be resolved by giving 28 precedence in the following order of priority: (1) to this Agreement, including all Exhibits ; (2) to -1 -COUNTY OF FRESNO Fresno , CA - 2 - COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 COUNTY’s Revised RFP No. 20-023; and (3) to CONTRACTOR’s Response to COUNTY’s Revised RFP No. 20-023. A copy of the COUNTY’s Revised RFP No. 20-023 and CONTRACTOR’s Response to COUNTY’s Revised RFP No. 20-023 shall be retained and made available during the term of this Agreement by COUNTY’s Internal Services Department – Purchasing Division. C. CONTRACTOR shall align programs, services, and practices with the vision, mission, and guiding principles of the DBH, as further described in Exhibit B, “Fresno County Department of Behavioral Health Guiding Principles of Care Delivery”, attached hereto and by this reference incorporated herein and made part of this Agreement. D. CONTRACTOR shall send to County’s DBH upon execution of this Agreement, a detailed plan ensuring appropriate leadership and supervision of their program. Recruitment and retaining leadership with the competencies to oversee services based on the level of care and program design presented herein shall be included in this plan. A description and monitoring of this plan shall be provided. E. It is acknowledged that upon execution of this Agreement, CONTRACTOR’s service site for the delivery of Family Advocacy Services program will be located as stated in Exhibit A. F. CONTRACTOR agrees that prior to providing services under the terms and conditions of this Agreement beginning on July 1, 2020, it shall have appropriate staff hired and in place for program services and operations, or COUNTY may, in addition to other remedies it may have may terminate this Agreement, in accordance with Paragraph Three (3) of this Agreement. G. CONTRACTOR shall participate in periodic workgroup meetings consisting of staff from COUNTY’s DBH. The meetings shall be held monthly, or as needed, to discuss requirements, data reporting, training, policies and procedures, overall program operations and any problems or foreseeable problems that may arise. H. CONTRACTOR shall attend bimonthly DBH meetings for all contracted mental health providers in the DBH system of care, as required by the COUNTY. Schedule for these meetings may change based on the needs of the COUNTY. I. It is acknowledged by all parties hereto that COUNTY’s DBH Contracts Division shall monitor said Family Advocacy Services activities in accordance with Paragraph Fourteen (14) of - 3 - COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 this Agreement. J. It is acknowledged by all parties hereto that the ramp-up period shall commence on March 24, 2020 and services are estimated to begin no later than August 1, 2020. The dates of the ramp-up period and initial operational period identified within the COMPENSATION herein may be adjusted due to changes and delays caused by the COVID-19 pandemic. These adjustments may be made with the written approval of the COUNTY DBH Director, or designee. 2. TERM The term of this Agreement shall become effective retroactive to March 24, 2020 through and including June 30, 2023. This Agreement, subject to State of California funding each year, may be extended for two (2) additional consecutive (12) month periods upon written approval of both parties no later than thirty (30) days prior to the first day of the next twelve (12) month extension. The COUNTY’s DBH Director, or designee, is authorized to execute such written approval on behalf of COUNTY based on the CONTRACTOR’s satisfactory performance. 3. TERMINATION A. Non-Allocation of Funds - The terms of this Agreement, and the services to be provided thereunder, are contingent on the approval of funds by the appropriating government agency. Should sufficient funds not be allocated, the services provided may be modified, or this Agreement terminated at any time by giving the CONTRACTOR sixty (60) days advance written notice. B. Breach of Contract - COUNTY may immediately suspend or terminate this Agreement in whole or in part, where in the determination of the COUNTY there is: 1) An illegal or improper use of funds; 2) A failure to comply with any term of this Agreement; 3) A substantially incorrect or incomplete report submitted to the COUNTY; and 4) Improperly performed service. In no event shall any payment by COUNTY constitute a waiver by COUNTY of any breach of this Agreement or any default which may then exist on the part of the CONTRACTOR. Neither shall such payment impair or prejudice any remedy available to COUNTY with respect to the - 4 - COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 breach or default. The COUNTY shall have the right to demand of the CONTRACTOR the repayment to the COUNTY of any funds disbursed to CONTRACTOR under this Agreement, which in the judgment of COUNTY were not expended in accordance with the terms of this Agreement. The CONTRACTOR shall promptly refund any funds upon demand or, at COUNTY’s option, such repayment shall be deducted from future payments owing to CONTRACTOR under this Agreement. C. Without Cause - Under circumstances other than those set forth above, this Agreement may be terminated by COUNTY or COUNTY’s DBH Director, or designee, or CONTRACTOR upon the giving of thirty (30) days advance written notice of an intention to terminate. 4. COMPENSATION COUNTY agrees to pay CONTRACTOR and CONTRACTOR agree to receive compensation for actual expenditures incurred in accordance with the CONTRACTOR’s budget documents, attached hereto as Exhibit C and incorporated herein by this reference. A. Ramp-Up Compensation Amount Effective upon execution through the end of the ramp-up period, in no event shall the maximum compensation amount under this Agreement exceed Forty-Four Thousand, Six Hundred Ninety-Four and No/100 Dollars ($44,694.00). B. Annual Compensation Amounts For the initial operational period, estimated to begin August 1, 2020 through June 30, 2021, in no event shall the maximum compensation amount under this Agreement exceed Two Hundred Fifty Thousand and No/100 Dollars ($250,000.00). For July 1, 2021 through June 30, 2022, in no event shall the maximum compensation amount under this Agreement exceed Two Hundred Fifty Thousand and No/100 Dollars ($250,000.00). For July 1, 2022 through June 30, 2023, in no event shall the maximum compensation amount under this Agreement exceed Two Hundred Fifty Thousand and No/100 Dollars ($250,000.00). If performance standards are met and this Agreement is extended for additional twelve (12) month renewal periods pursuant to Paragraph Two (2), TERM, herein, then in no event - 5 - COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 shall the maximum compensation amount under this Agreement for each subsequent twelve (12) month period exceed Two Hundred Fifty Thousand and No/100 Dollars ($250,000.00). C. Total Maximum Compensation Amount In no event shall the total maximum compensation amount under this Agreement effective upon execution through and including June 30, 2023 exceed Seven Hundred Ninety-Four Thousand, Six Hundred Ninety-Four and No/100 Dollars ($794,694.00). If performance standards are met and this Agreement is extended for an additional twelve (12) month term, July 1, 2023 to June 30, 2024, pursuant to Paragraph Two (2) herein, then in no event shall the total maximum compensation amount under this Agreement exceed One Million, Forty-Four Thousand, Six Hundred Ninety-Four and No/100 Dollars ($1,044,694.00). If performance standards are met and this Agreement is extended for an additional twelve (12) month term, July 1, 2024 to June 30, 2025, pursuant to Paragraph Two (2) herein, then in no event shall the total maximum compensation amount under this Agreement exceed One Million, Two Hundred Ninety-Four Thousand, Six Hundred Ninety-Four and No/100 Dollars ($1,294,694.00). D. Travel shall be reimbursed based on actual expenditures and mileage reimbursement shall be at CONTRACTOR’s adopted rate per mile, not to exceed the Federal Internal Revenue Services (IRS) current published rate. E. It is understood that all expenses incidental to CONTRACTOR’s performance of services under this Agreement shall be borne by CONTRACTOR. If CONTRACTOR fails to comply with any provision of this Agreement, COUNTY shall be relieved of its obligation for further compensation. It is understood that COUNTY shall not be obligated to compensate CONTRACTOR for any work, services, or functions performed by CONTRACTOR: (1) in seeking to obtain COUNTY’s business or negotiating with the COUNTY to enter into this Agreement, or, (2) in providing COUNTY with documentation, explanations, or justifications concerning the adequacy or accuracy of invoices for the performance of services under this Agreement and resolving same to the reasonable satisfaction of COUNTY. /// - 6 - COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 F. Payments shall be made by COUNTY to CONTRACTOR in arrears for services provided during the preceding month, within forty-five (45) days after the date of receipt and approval by COUNTY of the monthly invoicing as described in Paragraph Five (5) herein. Payments shall be made after receipt and verification of services provided in the performance of this Agreement, in accordance with Exhibit C, and shall be documented to COUNTY on a monthly basis by the tenth (10th) of the month following the month of said service provision. G. COUNTY shall not be obligated to make any payments under this Agreement if the request for payment is received by COUNTY more than sixty (60) days after this Agreement has terminated or expired. H. All final invoices and/or any final budget modification requests shall be submitted by CONTRACTOR within sixty (60) days following the final month of service for which payment is claimed. No action shall be taken by COUNTY on invoices submitted beyond the sixty (60) day closeout period. Any compensation which is not expended by CONTRACTOR pursuant to the terms and conditions of this Agreement shall automatically revert to COUNTY. I. The services provided by CONTRACTOR under this Agreement are funded in whole or in part by the State of California. In the event that funding for these services is delayed by the State Controller, COUNTY may defer payments to CONTRACTOR. The amount of the deferred payment shall not exceed the amount of funding delayed by the State Controller to the COUNTY. The period of time of the deferral by COUNTY shall not exceed the period of time of the State Controller’s delay of payment to COUNTY plus forty-five (45) days. 5. INVOICING A. CONTRACTOR shall invoice COUNTY in arrears by the tenth (10th) of each month for actual services provided during the prior month to DBHInvoices@fresnocountyca.gov and DBHInvoiceReview@fresnocountyca.gov, as well as a carbon copy to the assigned DBH Mental Health Contracts Staff Analyst. B. CONTRACTOR agrees to submit detailed invoices and general ledgers that itemize the line item charges for monthly program costs, with the following information included: date of service; number of hours or fraction thereof of service provided; and name or case or issue for which - 7 - COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 services were provided. C. At the discretion of COUNTY’s DBH Director, or designee, if an invoice is incorrect or is otherwise not in proper form or substance, COUNTY’s DBH Director, or designee, shall have the right to withhold payment as to only that portion of the invoice that is incorrect or improper after five (5) days prior notice to CONTRACTOR. CONTRACTOR agrees to continue to provide services for a period of ninety (90) days after notification of an incorrect or improper invoice. If after the ninety (90) day period, the invoice is still not corrected to COUNTY DBH’s satisfaction, COUNTY’s DBH Director, or designee, may elect to terminate this Agreement, pursuant to the termination provisions stated in Paragraph Three (3) of this Agreement. In addition, for invoices received ninety (90) days after the expiration of each term of this Agreement or termination of this Agreement, at the discretion of COUNTY’s DBH Director, or his or her designee, COUNTY’s DBH shall have the right to deny payment of any additional invoices received. D. CONTRACTOR shall submit monthly staffing reports that identify all staff, applicable licensure/certifications, and full-time hours worked to be used as a tracking tool to determine if CONTRACTOR’s program is staffed according to the services provided under this Agreement. E. CONTRACTOR must maintain such financial records for a period of seven (7) years, or if there a dispute, audit or inspection, until it is resolved, whichever is later. CONTRACTOR will be responsible for any disallowances related to inadequate documentation. 6. INDEPENDENT CONTRACTOR In performance of the work, duties, and obligations assumed by CONTRACTOR under this Agreement, it is mutually understood and agreed that CONTRACTOR, including any and all of CONTRACTOR’s officers, agents, and employees will at all times be acting and performing as independent contractors, and shall act in an independent capacity and not as an officer, agent, servant, employee, joint venture, partner, or associate of COUNTY. Furthermore, COUNTY shall have no right to control or supervise or direct the manner or method by which each CONTRACTOR shall perform its work and function. However, COUNTY shall retain the right to administer this Agreement so as to verify that each CONTRACTOR is performing their obligations in accordance with the terms and conditions thereof. CONTRACTOR and COUNTY shall comply with all applicable provisions of law and - 8 - COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 the rules and regulations, if any, of governmental authorities having jurisdiction over matters which are directly or indirectly the subject of this Agreement. Because of its status as an independent contractor, CONTRACTOR shall have absolutely no right to employment rights and benefits available to COUNTY employees. Each CONTRACTOR shall be solely liable and responsible for providing to, or on behalf of, its employees all legally required employee benefits. In addition, CONTRACTOR shall be solely responsible and save COUNTY harmless from all matters relating to payment of CONTRACTOR’ employees, including compliance with Social Security, withholding, and all other regulations governing such matters. It is acknowledged that during the term of this Agreement, CONTRACTOR may be providing services to others unrelated to COUNTY or to this Agreement. 7. MODIFICATION Any matters of this Agreement may be modified from time to time by the written consent of all the parties without, in any way, affecting the remainder. Notwithstanding the above, changes to services, staffing, and responsibilities of the CONTRACTOR, as set forth in Exhibit A, as needed to accommodate changes in the law relating to mental health, may be made with the signed written approval of COUNTY’s DBH Director, or designee, and CONTRACTOR through an amendment approved by COUNTY’s Counsel and the COUNTY’s Auditor-Controller/Treasurer-Tax Collector’s Office. Changes to expense category (i.e., Personnel Expenses, Operating Expenses, Financial Services Expenses, etc.) subtotals in the budget set forth in Exhibit C that do not exceed ten percent (10%) of the maximum compensation payable to CONTRACTOR may be made with the written approval of COUNTY’s DBH Director, or designee. Changes to the expense category subtotals in the budget that exceed ten percent (10%) of the maximum compensation payable to CONTRACTOR may be made with the signed written approval of COUNTY’s DBH Director, or designee, through an amendment approved by COUNTY’s Counsel and COUNTY’s Auditor-Controller/Treasurer-Tax Collector’s Office. Said modifications to scope of services and expense category subtotals shall not result in any change to the maximum compensation amount payable to CONTRACTOR under this - 9 - COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Agreement. 8. NON-ASSIGNMENT COUNTY and CONTRACTOR shall not assign, transfer or subcontract this Agreement nor their rights or duties under this Agreement without the prior written consent of COUNTY and CONTRACTOR seeking to make such assignment. 9. HOLD-HARMLESS CONTRACTOR agrees to indemnify, save, hold harmless, and at COUNTY's request, defend the COUNTY, its officers, agents and employees from any and all costs and expenses, including attorney fees and CONTRACTOR costs, damages, liabilities, claims and losses occurring or resulting to COUNTY in connection with the performance, or failure to perform, by CONTRACTOR, its officers, agents or employees under this Agreement, and from any and all costs and expenses, including attorney fees and CONTRACTOR costs, damages, liabilities, claims and losses occurring or resulting to any person, firm or corporation who may be injured or damaged by the performance, or failure to perform, of CONTRACTOR, its officers, agents or employees under this Agreement. CONTRACTOR agrees to indemnify COUNTY for Federal, State of California and/or local audit exceptions resulting from noncompliance herein on the part of CONTRACTOR. 10. INSURANCE Without limiting COUNTY's right to obtain indemnification from CONTRACTOR or any third parties, each CONTRACTOR, at its sole expense, shall maintain in full force and effect the following insurance policies throughout the term of this Agreement: A. Commercial General Liability Commercial General Liability Insurance with limits of not less than Two Million Dollars ($2,000,000) per occurrence and an annual aggregate of Four Million Dollars ($4,000,000). This policy shall be issued on a per occurrence basis. COUNTY may require specific coverages including completed operations, product liability, contractual liability, Explosion-Collapse-Underground, fire legal liability or any other liability insurance deemed necessary because of the nature of the Agreement. B. Automobile Liability Comprehensive Automobile Liability Insurance with limits no less than One Million Dollars ($1,000,000) per accident for bodily injury and property damage. - 10 - COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Coverage should include any automobile used in connection with this Agreement. If CONTRACTOR’s employees are not covered by CONTRACTOR’s automobile liability insurance policy, CONTRACTOR shall ensure that each employee as part of this Agreement procures and maintains their own private automobile coverage in force during the term of this Agreement, at the employee’s sole cost and expense. C. Professional Liability If CONTRACTOR employs licensed professional staff (e.g. Ph.D., R.N., L.C.S.W., L.M.F.T., etc.) in providing services, Professional Liability Insurance with limits of not less than One Million Dollars ($1,000,000) per occurrence, Three Million Dollars ($3,000,000) annual aggregate. CONTRACTOR agrees that it shall maintain, at its sole expense, in full force and effect for a period of five (5) years following the termination of this Agreement, one or more policies of professional liability insurance with limits of coverage as specified herein. D. Real and Property Insurance CONTRACTOR shall maintain a policy of insurance for all risk personal property coverage which shall be endorsed naming the County of Fresno as an additional loss payee. The personal property coverage shall be in an amount that will cover the total of the COUNTY purchased and owned property, at a minimum, as discussed in Paragraph Twenty-One (21) of this Agreement. All Risk Property Insurance As applicable, CONTRACTOR will provide property coverage for the full replacement value of the COUNTY’s personal property in possession of CONTRACTOR and/or used in the execution of this Agreement. COUNTY will be identified on an appropriate certificate of insurance as the certificate holder and will be named as an Additional Loss Payee on the Property Insurance Policy. E. Worker's Compensation A policy of Worker's Compensation Insurance as may be required by the California Labor Code. F. Child Abuse/Molestation and Social Services Coverage CONTRACTOR shall have either separate policies or an umbrella policy with endorsements covering Child Abuse/Molestation and Social Services Liability coverage or have a specific endorsement on their General Commercial liability policy covering Child Abuse/Molestation and Social Services Liability. The policy limits for these policies shall be One Million Dollars ($1,000,000) per occurrence with a Two Million Dollars ($2,000,000) annual aggregate. The policies are to be on a per occurrence basis. /// /// - 11 - COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 G. Cyber Liability Cyber Liability Insurance, with limits not less than Two Million Dollars ($2,000,000) per occurrence or claim, Two Million Dollars ($2,000,000) aggregate. Coverage shall be sufficiently broad to respond to the duties and obligations as is undertaken by CONTRACTOR in this Agreement and shall include, but not be limited to, claims involving infringement of intellectual property, including but not limited to infringement of copyright, trademark, trade dress, invasion of privacy violations, information theft, damage to or destruction of electronic information, release of private information, alteration of electronic information, extortion and network security. The policy shall provide coverage for breach response costs as well as regulatory fines and penalties as well as credit monitoring expenses with limits sufficient to respond to these obligations. H. Waiver of Subrogation CONTRACTOR hereby grants to COUNTY a waiver of any right to subrogation which any insurer of said CONTRACTOR may acquire against the COUNTY by virtue of the payment of any loss under such insurance. CONTRACTOR agrees to obtain any endorsement that may be necessary to affect this waiver of subrogation, but this provision applies regardless of whether or not the COUNTY has received a waiver of subrogation endorsement from the insurer. CONTRACTOR shall obtain endorsements to the Commercial General Liability insurance naming the County of Fresno, its officers, agents, and employees, individually and collectively, as additional insured, but only insofar as the operations under this Agreement are concerned. Such coverage for additional insured shall apply as primary insurance and any other insurance, or self-insurance, maintained by COUNTY, its officers, agents and employees shall be excess only and not contributing with insurance provided under CONTRACTOR’s policies herein. This insurance shall not be cancelled or changed without a minimum of thirty (30) days advance written notice given to COUNTY. Within thirty (30) days from the date each CONTRACTOR signs this Agreement, said CONTRACTOR shall provide certificates of insurance and endorsements as stated above for all of the foregoing policies, as required herein, to the County of Fresno, Department of Behavioral Health, Contract Services Division, 3133 N. Millbrook Ave, Fresno, California, 93703, Attention: Mental Health Contract Staff Analyst, stating that such insurance coverages have been obtained and are in full force; that the County of Fresno, its officers, agents and employees will not be responsible for any premiums on the policies; that such Commercial General Liability insurance names the County of Fresno, its - 12 - COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 officers, agents and employees, individually and collectively, as additional insured, but only insofar as the operations under this Agreement are concerned; that such coverage for additional insured shall apply as primary insurance and any other insurance, or self-insurance, maintained by COUNTY, its officers, agents and employees, shall be excess only and not contributing with insurance provided under CONTRACTOR’s policies herein; and that this insurance shall not be cancelled or changed without a minimum of thirty (30) days advance, written notice given to COUNTY. In the event CONTRACTOR fails to keep in effect at all times insurance coverage as herein provided, COUNTY may, in addition to other remedies it may have, suspend or terminate this Agreement upon the occurrence of such event. All policies shall be with admitted insurers licensed to do business in the State of California. Insurance purchased shall be from companies possessing a current A.M. Best, Inc. rating of A FSC VII or better. 12. LICENSES/CERTIFICATES Throughout the term of this Agreement, CONTRACTOR and CONTRACTOR staff shall maintain all necessary licenses, permits, approvals, certificates, waivers and exemptions, if necessary for the provision of the services hereunder, and required by the laws and regulations of the United States of America, State of California, the County of Fresno, and any other applicable governmental agencies. CONTRACTOR shall notify COUNTY immediately in writing of its inability to obtain or maintain such licenses, permits, approvals, certificates, waivers and exemptions irrespective of the pendency of any appeal related thereto. Additionally, CONTRACTOR and CONTRACTOR’s staff shall comply with all applicable laws, rules or regulations, as may now exist or be hereafter changed. 13. REPORTS A. Outcome Reports CONTRACTOR shall submit to COUNTY’s DBH service outcome reports, as requested by COUNTY’s DBH. Outcome reports and outcome requirements are subject to change at COUNTY’s DBH discretion. B. Additional Reports CONTRACTOR shall submit to COUNTY’s DBH by the tenth (10th) of each - 13 - COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 month all monthly activity and budget reports for the preceding month. CONTRACTOR shall also furnish to COUNTY such statements, records, reports, data, and other information as COUNTY may request pertaining to matters covered by this Agreement. In the event that CONTRACTOR fails to provide such reports or other information required hereunder, it shall be deemed sufficient cause for COUNTY to withhold monthly payments until there is compliance. In addition, CONTRACTOR shall provide written notification and explanation to COUNTY within five (5) days of any funds received from another source to conduct the same services covered by this Agreement. 14. MONITORING CONTRACTOR agrees to extend to COUNTY’s staff, COUNTY’s DBH Director, or designee, and State Department of Health Care Services (DHCS), or their designees, the right to review and monitor records, program or procedures, at any time, as well as the overall operation of CONTRACTOR’s program, in order to ensure compliance with the terms and conditions of this Agreement. 15. REFERENCES TO LAWS AND RULES In the event any law, regulation, or policy referred to in this Agreement is amended during the term thereof, the parties hereto agree to comply with the amended provision as of the effective date of such amendment. 16. COMPLIANCE WITH STATE REQUIREMENTS CONTRACTOR recognizes that COUNTY operates its mental health programs under an agreement with DHCS, and that under said agreement the State imposes certain requirements on COUNTY and its subcontractors. CONTRACTOR shall adhere to all State Requirements, including those identified in Exhibit D, “State Mental Health Requirements”, attached hereto and by this reference incorporated herein and made part of this Agreement. 17. CONFIDENTIALITY All services performed by CONTRACTOR under this Agreement shall be in strict conformance with all applicable Federal, State of California and/or local laws and regulations relating to confidentiality. /// - 14 - COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 18. HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT A. The parties to this Agreement shall be in strict conformance with all applicable Federal and State of California laws and regulations, including but not limited to Sections 5328, 10850, and 14100.2 et seq. of the Welfare and Institutions Code, Sections 2.1 and 431.300 et seq. of Title 42, Code of Federal Regulations (CFR), Section 56 et seq. of the California Civil Code and the Health Insurance Portability and Accountability Act (HIPAA), including but not limited to Section 1320 D et seq. of Title 42, United States Code (USC) and its implementing regulations, including, but not limited to Title 45, CFR, Sections 142, 160, 162, and 164, The Health Information Technology for Economic and Clinical Health Act (HITECH) regarding the confidentiality and security of patient information, and the Genetic Information Nondiscrimination Act (GINA) of 2008 regarding the confidentiality of genetic information. Except as otherwise provided in this Agreement, CONTRACTOR, as a Business Associate of COUNTY, may use or disclose Protected Health Information (PHI) to perform functions, activities or services for or on behalf of COUNTY, as specified in this Agreement, provided that such use or disclosure shall not violate the Health Insurance Portability and Accountability Act (HIPAA), USC 1320d et seq. The uses and disclosures of PHI may not be more expansive than those applicable to COUNTY, as the “Covered Entity” under the HIPAA Privacy Rule (45 CFR 164.500 et seq.), except as authorized for management, administrative or legal responsibilities of the Business Associate. B. CONTRACTOR, including its subcontractors and employees, shall protect, from unauthorized access, use, or disclosure of names and other identifying information, including genetic information, concerning persons receiving services pursuant to this Agreement, except where permitted in order to carry out data aggregation purposes for health care operations [45 CFR Sections 164.504 (e)(2)(i), 164.504 (3)(2)(ii)(A), and 164.504 (e)(4)(i)] This pertains to any and all persons receiving services pursuant to a COUNTY funded program. This requirement applies to electronic PHI. CONTRACTOR shall not use such identifying information or genetic information for any purpose other than carrying out CONTRACTOR’s obligations under this Agreement. C. CONTRACTOR, including its subcontractors and employees, shall not disclose any such identifying information or genetic information to any person or entity, except as otherwise specifically permitted by this Agreement, authorized by Subpart E of 45 CFR Part 164 or other law, required by the - 15 - COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Secretary, or authorized by the client/patient in writing. In using or disclosing PHI that is permitted by this Agreement or authorized by law, CONTRACTOR shall make reasonable efforts to limit PHI to the minimum necessary to accomplish intended purpose of use, disclosure or request. D. For purposes of the above sections, identifying information shall include, but not be limited to name, identifying number, symbol, or other identifying particular assigned to the individual, such as finger or voice print, or photograph. E. For purposes of the above sections, genetic information shall include genetic tests of family members of an individual or individual, manifestation of disease or disorder of family members of an individual, or any request for or receipt of, genetic services by individual or family members. Family member means a dependent or any person who is first, second, third, or fourth degree relative. F. CONTRACTOR shall provide access, at the request of COUNTY, and in the time and manner designated by COUNTY, to PHI in a designated record set (as defined in 45 CFR Section 164.501), to an individual or to COUNTY in order to meet the requirements of 45 CFR Section 164.524 regarding access by individuals to their PHI. With respect to individual requests, access shall be provided within thirty (30) days from request. Access may be extended if CONTRACTOR cannot provide access and provides individual with the reasons for the delay and the date when access may be granted. PHI shall be provided in the form and format requested by the individual or COUNTY. CONTRACTOR shall make any amendment(s) to PHI in a designated record set at the request of COUNTY or individual, and in the time and manner designated by COUNTY in accordance with 45 CFR Section 164.526. CONTRACTOR shall provide to COUNTY or to an individual, in a time and manner designated by COUNTY, information collected in accordance with 45 CFR Section 164.528, to permit COUNTY to respond to a request by the individual for an accounting of disclosures of PHI in accordance with 45 CFR Section 164.528. G. CONTRACTOR shall report to COUNTY, in writing, any knowledge or reasonable belief that there has been unauthorized access, viewing, use, disclosure, security incident, or breach of unsecured PHI not permitted by this Agreement of which it becomes aware, immediately and without reasonable delay and in no case later than two (2) business days of discovery. Immediate notification - 16 - COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 shall be made to COUNTY’s Information Security Officer and Privacy Officer and COUNTY’s DPH HIPAA Representative, within two (2) business days of discovery. The notification shall include, to the extent possible, the identification of each individual whose unsecured PHI has been, or is reasonably believed to have been, accessed, acquired, used, disclosed, or breached. CONTRACTOR shall take prompt corrective action to cure any deficiencies and any action pertaining to such unauthorized disclosure required by applicable Federal and State Laws and regulations. CONTRACTOR shall investigate such breach and is responsible for all notifications required by law and regulation or deemed necessary by COUNTY and shall provide a written report of the investigation and reporting required to COUNTY’s Information Security Officer and Privacy Officer and COUNTY’s DPH HIPAA Representative. This written investigation and description of any reporting necessary shall be postmarked within the thirty (30) working days of the discovery of the breach to the addresses below: County of Fresno County of Fresno County of Fresno Dept. of Behavioral Health Dept. of Public Health Information Technology Services HIPAA Representative Privacy Officer Information Security Officer (559) 600-6798 (559) 600-6405 (559) 600-5800 3147 N. Millbrook Ave P.O. Box 11867 2048 N. Fine Street Fresno, CA 93703 Fresno, CA 93775 Fresno, CA 93727 H. CONTRACTOR shall make its internal practices, books, and records relating to the use and disclosure of PHI received from COUNTY, or created or received by the CONTRACTOR on behalf of COUNTY, in compliance with HIPAA’s Privacy Rule, including, but not limited to the requirements set forth in Title 45, CFR, Sections 160 and 164. CONTRACTOR shall make its internal practices, books, and records relating to the use and disclosure of PHI received from COUNTY, or created or received by the CONTRACTOR on behalf of COUNTY, available to the United States Department of Health and Human Services (Secretary) upon demand. CONTRACTOR shall cooperate with the compliance and investigation reviews conducted by the Secretary. PHI access to the Secretary must be provided during the CONTRACTOR’s normal business hours, however, upon exigent circumstances access at any time must be granted. Upon the Secretary’s compliance or investigation review, if PHI is unavailable to CONTRACTOR and in possession of a Subcontractor, it must certify efforts to obtain the information to the Secretary. /// - 17 - COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 I. Safeguards CONTRACTOR shall implement administrative, physical, and technical safeguards as required by the HIPAA Security Rule, Subpart C of 45 CFR 164, that reasonably and appropriately protect the confidentiality, integrity, and availability of PHI, including electronic PHI, that it creates, receives, maintains or transmits on behalf of COUNTY and to prevent unauthorized access, viewing, use, disclosure, or breach of PHI other than as provided for by this Agreement. CONTRACTOR shall conduct an accurate and thorough assessment of the potential risks and vulnerabilities to the confidential, integrity and availability of electronic PHI. CONTRACTOR shall develop and maintain a written information privacy and security program that includes administrative, technical and physical safeguards appropriate to the size and complexity of CONTRACTOR’s operations and the nature and scope of its activities. Upon COUNTY’s request, CONTRACTOR shall provide COUNTY with information concerning such safeguards. CONTRACTOR shall implement strong access controls and other security safeguards and precautions in order to restrict logical and physical access to confidential, personal (e.g., PHI) or sensitive data to authorized users only. Said safeguards and precautions shall include the following administrative and technical password controls for all systems used to process or store confidential, personal, or sensitive data: 1. Passwords must not be: a. Shared or written down where they are accessible or recognizable by anyone else; such as taped to computer screens, stored under keyboards, or visible in a work area; b. A dictionary word; or c. Stored in clear text 2. Passwords must be: a. Eight (8) characters or more in length; b. Changed every ninety (90) days; c. Changed immediately if revealed or compromised; and d. Composed of characters from at least three (3) of the following four (4) groups from the standard keyboard: /// - 18 - COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 1) Upper case letters (A-Z); 2) Lowercase letters (a-z); 3) Arabic numerals (0 through 9); and 4) Non-alphanumeric characters (punctuation symbols). CONTRACTOR shall implement the following security controls on each workstation or portable computing device (e.g., laptop computer) containing confidential, personal, or sensitive data: 1. Network-based firewall and/or personal firewall; 2. Continuously updated anti-virus software; and 3. Patch management process including installation of all operating system/software vendor security patches. CONTRACTOR shall utilize a commercial encryption solution that has received FIPS 140-2 validation to encrypt all confidential, personal, or sensitive data stored on portable electronic media (including, but not limited to, compact disks and thumb drives) and on portable computing devices (including, but not limited to, laptop and notebook computers). CONTRACTOR shall not transmit confidential, personal, or sensitive data via e- mail or other internet transport protocol unless the data is encrypted by a solution that has been validated by the National Institute of Standards and Technology (NIST) as conforming to the Advanced Encryption Standard (AES) Algorithm. CONTRACTOR must apply appropriate sanctions against its employees who fail to comply with these safeguards. CONTRACTOR must adopt procedures for terminating access to PHI when employment of employee ends. J. Mitigation of Harmful Effects CONTRACTOR shall mitigate, to the extent practicable, any harmful effect that is suspected or known to CONTRACTOR of an unauthorized access, viewing, use, disclosure, or breach of PHI by CONTRACTOR or its subcontractors in violation of the requirements of these provisions. CONTRACTOR must document suspected or known harmful effects and the outcome. K. CONTRACTOR’s Subcontractors CONTRACTOR shall ensure that any of its contractors, including subcontractors, - 19 - COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 if applicable, to whom CONTRACTOR provides PHI received from or created or received by CONTRACTOR on behalf of COUNTY, agree to the same restrictions, safeguards, and conditions that apply to CONTRACTOR with respect to such PHI and to incorporate, when applicable, the relevant provisions of these provisions into each subcontract or sub-award to such agents or subcontractors. L. Employee Training and Discipline CONTRACTOR shall train and use reasonable measures to ensure compliance with the requirements of these provisions by employees who assist in the performance of functions or activities on behalf of COUNTY under this Agreement and use or disclose PHI and discipline such employees who intentionally violate any provisions of these provisions, including termination of employment. M. Termination for Cause Upon COUNTY’s knowledge of a material breach of these provisions by CONTRACTOR, COUNTY shall either: 1. Provide an opportunity for CONTRACTOR to cure the breach or end the violation and terminate this Agreement if CONTRACTOR does not cure the breach or end the violation within the time specified by COUNTY; or 2. Immediately terminate this Agreement if CONTRACTOR has breached a material term of these provisions and cure is not possible. 3. If neither cure nor termination is feasible, the COUNTY’s Privacy Officer shall report the violation to the Secretary of the U.S. Department of Health and Human Services. N. Judicial or Administrative Proceedings COUNTY may terminate this Agreement in accordance with the terms and conditions of this Agreement as written hereinabove, if: (1) CONTRACTOR is found guilty in a criminal proceeding for a violation of the HIPAA Privacy or Security Laws or the HITECH Act; or (2) a finding or stipulation that the CONTRACTOR has violated a privacy or security standard or requirement of the HITECH Act, HIPAA or other security or privacy laws in an administrative or civil proceeding in which the CONTRACTOR is a party. /// - 20 - COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 O. Effect of Termination Upon termination or expiration of this Agreement for any reason, CONTRACTOR shall return or destroy all PHI received from COUNTY (or created or received by CONTRACTOR on behalf of COUNTY) that CONTRACTOR still maintains in any form, and shall retain no copies of such PHI. If return or destruction of PHI is not feasible, it shall continue to extend the protections of these provisions to such information, and limit further use of such PHI to those purposes that make the return or destruction of such PHI infeasible. This provision shall apply to PHI that is in the possession of subcontractors or agents, if applicable, of CONTRACTOR. If CONTRACTOR destroys the PHI data, a certification of date and time of destruction shall be provided to the COUNTY by CONTRACTOR. P. Disclaimer COUNTY makes no warranty or representation that compliance by CONTRACTOR with these provisions, the HITECH Act, HIPAA or the HIPAA regulations will be adequate or satisfactory for CONTRACTOR’s own purposes or that any information in CONTRACTOR’s possession or control, or transmitted or received by CONTRACTOR, is or will be secure from unauthorized access, viewing, use, disclosure, or breach. CONTRACTOR is solely responsible for all decisions made by CONTRACTOR regarding the safeguarding of PHI. Q. Amendment The parties acknowledge that Federal and State laws relating to electronic data security and privacy are rapidly evolving and that amendment of these provisions may be required to provide for procedures to ensure compliance with such developments. The parties specifically agree to take such action as is necessary to amend this agreement in order to implement the standards and requirements of HIPAA, the HIPAA regulations, the HITECH Act and other applicable laws relating to the security or privacy of PHI. COUNTY may terminate this Agreement upon thirty (30) days written notice in the event that CONTRACTOR does not enter into an amendment providing assurances regarding the safeguarding of PHI that COUNTY in its sole discretion deems sufficient to satisfy the standards and requirements of HIPAA, the HIPAA regulations and the HITECH Act. R. No Third-Party Beneficiaries Nothing express or implied in the terms and conditions of these provisions is - 21 - COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 intended to confer, nor shall anything herein confer, upon any person other than COUNTY or CONTRACTOR and their respective successors or assignees, any rights, remedies, obligations or liabilities whatsoever. S. Interpretation The terms and conditions in these provisions shall be interpreted as broadly as necessary to implement and comply with HIPAA, the HIPAA regulations and applicable State laws. The parties agree that any ambiguity in the terms and conditions of these provisions shall be resolved in favor of a meaning that complies and is consistent with HlPAA and the HIPAA regulations. T. Regulatory References A reference in the terms and conditions of these provisions to a section in the HIPAA regulations means the section as in effect or as amended. U. Survival The respective rights and obligations of CONTRACTOR as stated in this Paragraph shall survive the termination or expiration of this Agreement. V. No Waiver of Obligations No change, waiver or discharge of any liability or obligation hereunder on any one or more occasions shall be deemed a waiver of performance of any continuing or other obligation, or shall prohibit enforcement of any obligation on any other occasion. 19. DATA SECURITY For the purpose of preventing the potential loss, misappropriation or inadvertent access, viewing, use or disclosure of COUNTY data including sensitive or personal client information; abuse of COUNTY resources; and/or disruption to COUNTY operations, individuals and/or agencies that enter into a contractual relationship with the COUNTY for the purpose of providing services under this Agreement must employ adequate data security measures to protect the confidential information provided to CONTRACTOR by the COUNTY, including but not limited to the following: A. CONTRACTOR-Owned Mobile, Wireless, or Handheld Devices CONTRACTOR may not connect to COUNTY networks via personally owned mobile, wireless or handheld devices, unless the following conditions are met: - 22 - COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 1. CONTRACTOR has received authorization by COUNTY for telecommuting purposes; 2. Current virus protection software is in place; 3. Mobile device has the remote wipe feature enabled; and 4. A secure connection is used. B. CONTRACTOR-Owned Computers or Computer Peripherals CONTRACTOR may not bring CONTRACTOR-owned computers or computer peripherals into the COUNTY for use without prior authorization from the COUNTY’s Chief Information Officer, and/or his or her designee(s), including but not limited to mobile storage devices. If data is approved to be transferred, data must be stored on a secure server approved by the COUNTY and transferred by means of a Virtual Private Network (VPN) connection, or another type of secure connection. Said data must be encrypted. C. COUNTY-Owned Computer Equipment CONTRACTOR may not use COUNTY computers or computer peripherals on non-COUNTY premises without prior authorization from the COUNTY’s Chief Information Officer, and/or his or her designee(s). D. CONTRACTOR may not store COUNTY’s private, confidential or sensitive data on any hard-disk drive, portable storage device, or remote storage installation unless encrypted. E. CONTRACTOR shall be responsible to employ strict controls to ensure the integrity and security of COUNTY’s confidential information and to prevent unauthorized access, viewing, use or disclosure of data maintained in computer files, program documentation, data processing systems, data files and data processing equipment which stores or processes COUNTY data internally and externally. F. Confidential client information transmitted to one party by the other by means of electronic transmissions must be encrypted according to Advanced Encryption Standards (AES) of 128 BIT or higher. Additionally, a password or pass phrase must be utilized. G. CONTRACTOR is responsible to immediately notify COUNTY of any violations, breaches or potential breaches of security related to COUNTY’s confidential information, data - 23 - COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 maintained in computer files, program documentation, data processing systems, data files and data processing equipment which stores or processes COUNTY data internally or externally. H. COUNTY shall provide oversight to CONTRACTOR’s response to all incidents arising from a possible breach of security related to COUNTY’s confidential client information provided to CONTRACTOR. CONTRACTOR will be responsible to issue any notification to affected individuals as required by law or as deemed necessary by COUNTY in its sole discretion. CONTRACTOR will be responsible for all costs incurred as a result of providing the required notification. 20. PROPERTY OF COUNTY A. COUNTY and CONTRACTOR recognizes that fixed assets are tangible and intangible property obtained or controlled under COUNTY’s DBH for use in operational capacity and will benefit COUNTY for a period more than one (1) year. Depreciation of the qualified items will be on a straight-line basis. For COUNTY purposes, fixed assets must fulfill three (3) qualifications: 1. Asset must have life span of over one (1) year. 2. The asset is not a repair part. 3. The asset must be valued at or greater than the capitalization thresholds for the asset type. Asset type Threshold • land $0 • buildings and improvements $100,000 • infrastructure $100,000 • tangible $5,000 o equipment o vehicles • intangible asset $100,000 o internally generated software o purchased software o easements o patents • and capital lease $5,000 Qualified fixed asset equipment is to be reported and approved by COUNTY. If it is approved and identified as an asset, it will be tagged with a COUNTY program number. A “Fixed - 24 - COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Asset Log”, attached hereto as Exhibit E and by this reference incorporated herein and made part of this Agreement, will be maintained by COUNTY’s Asset Management System and annually inventoried until the asset is fully depreciated. During the terms of this Agreement, CONTRACTOR’s fixed assets may be inventoried in comparison to COUNTY’s DBH Asset Inventory System. B. Certain purchases less than Five Thousand and No/100 Dollars ($5,000.00) but more than One Thousand and No/100 Dollars ($1,000.00), with over one (1) year life span, and/or are mobile and high risk of theft or loss are sensitive assets. Such sensitive items are not limited to computers, copiers, televisions, cameras and other sensitive items as determined by COUNTY’s DBH Director, or his or her designee. CONTRACTOR maintains a tracking system on the items and are not required to be capitalize or depreciated. The items are subject to annual inventory for compliance. C. Assets shall be retained by COUNTY, as COUNTY property, in the event this Agreement is terminated or upon expiration of this Agreement. CONTRACTOR agrees to participate in an annual inventory of all COUNTY fixed and inventoried assets. Upon termination or expiration of this Agreement, CONTRACTOR shall be physically present when fixed and inventoried assets are returned to COUNTY possession. CONTRACTOR is responsible for returning to COUNTY all COUNTY owned undepreciated fixed and inventoried assets, or the monetary value of said assets if unable to produce the assets at the expiration or termination of this Agreement. CONTRACTOR further agrees to the following: 1. To maintain all items of equipment in good working order and condition, normal wear and tear is expected; 2. To label all items of equipment with COUNTY assigned program number, to perform periodic inventories as required by COUNTY and to maintain an inventory list showing where and how the equipment is being used, in accordance with procedures developed by COUNTY. All such lists shall be submitted to COUNTY within ten (10) days of any request therefore; and 3. To report in writing to COUNTY immediately after discovery, the loss or theft of any items of equipment. For stolen items, the local law enforcement agency must be contacted and a copy of the police report submitted to COUNTY. /// - 25 - COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 D. The purchase of any equipment by CONTRACTOR with funds provided hereunder shall require the prior written approval of COUNTY’s DBH, shall fulfill the provisions of this Agreement as appropriate, and must be directly related to CONTRACTOR’s services or activity under the terms of this Agreement. COUNTY’s DBH may refuse reimbursement for any costs resulting from equipment purchased, which are incurred by CONTRACTOR, if prior written approval has not been obtained from COUNTY. E. CONTRACTOR must obtain prior written approval from COUNTY’s DBH whenever there is any modification or change in the use of any property acquired or improved, in whole or in part, using funds under this Agreement. If any real or personal property acquired or improved with said funds identified herein is sold and/or is utilized by CONTRACTOR for a use which does not qualify under this Agreement, CONTRACTOR shall reimburse COUNTY in an amount equal to the current fair market value of the property, less any portion thereof attributable to expenditures of funds not provided under this Agreement. These requirements shall continue in effect for the life of the property. In the event this Agreement expires, or terminates, the requirements for this Paragraph shall remain in effect for activities or property funded with said funds, unless action is taken by the State government to relieve COUNTY of these obligations. 21. NON-DISCRIMINATION During the performance of this Agreement, CONTRACTOR and its subcontractors shall not deny the contract’s benefits to any person on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, or military and veteran status, nor shall they discriminate unlawfully against any employee or applicant for employment because of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, or military or veteran status. CONTRACTOR shall insure that the evaluation and treatment of employees and applicants for employment are free of such discrimination. CONTRACTOR and subcontractors shall comply with the provisions of the Fair Employment and Housing Act (Gov. Code §12800 et seq.), the regulations promulgated thereunder - 26 - COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 (Cal. Code Regs., tit. 2, §11000 et seq.), the provisions of Article 9.5, Chapter 1, Part 1, Division 3, Title 2 of the Government Code (Gov. Code §11135-11139.5), and the regulations or standards adopted by the awarding state agency to implement such article. CONTRACTOR shall permit access by representatives of the Department of Fair Employment and Housing and the awarding state agency upon reasonable notice at any time during the normal business hours, but in no case less than twenty- four (24) hours’ notice, to such of its books, records, accounts, and all other sources of information and its facilities as said Department or Agency shall require to ascertain compliance with this clause. CONTRACTOR and its subcontractors shall give written notice of their obligations under this clause to labor organizations with which they have a collective bargaining or other agreement (See Cal. Code Regs., tit. 2, §11105). CONTRACTOR shall include the Non-Discrimination and compliance provisions of this clause in all subcontracts to perform work under this Agreement. 22. CULTURAL COMPETENCY As related to Cultural and Linguistic Competence, CONTRACTOR shall comply with: A. Title 6 of the Civil Rights Act of 1964 (42 U.S.C. Paragraph 2000d, and 45 C.F.R Part 80) and Executive Order 12250 of 1979 which prohibits recipients of federal financial assistance from discriminating against persons based on race, color, national origin, sex, disability or religion. This is interpreted to mean that a limited English proficient (LEP) individual is entitled to equal access and participation in federally funded programs through the provision of comprehensive and quality bilingual services. B. Policies and procedures for ensuring access and appropriate use of trained interpreters and material translation services for all LEP individuals, including, but not limited to, assessing the cultural and linguistic needs of said individuals, training of staff on the policies and procedures, and monitoring its language assistance program. The CONTRACTOR’s procedures must include ensuring compliance of any subcontracted providers with these requirements. C. CONTRACTOR shall not use minors as interpreters. D. CONTRACTOR shall provide and pay for interpreting and translation services to persons participating in CONTRACTOR’s services who have limited or no English language proficiency, including services to persons who are deaf or blind. Interpreter and translation services - 27 - COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 shall be provided as necessary to allow such participants meaningful access to the programs, services and benefits provided by CONTRACTOR. Interpreter and translation services, including translation of CONTRACTOR’s “vital documents” (those documents that contain information that is critical for accessing CONTRACTOR’s services or are required by law) shall be provided to participants at no cost to the participant. CONTRACTOR shall ensure that any employees, agents, subcontractors, or partners who interpret or translate for a program participant, or who directly communicate with a program participant in a language other than English, demonstrate proficiency in the participant’s language and can effectively communicate any specialized terms and concepts peculiar to CONTRACTOR’s services. E. In compliance with the State mandated Culturally and Linguistically Appropriate Services standards as published by the Office of Minority Health, CONTRACTOR must submit to COUNTY for approval, within sixty (60) days from date of contract execution, CONTRACTOR’s plan to address all fifteen (15) national cultural competency standards as set forth in Exhibit F-1 “National Standards on Culturally and Linguistically Appropriate Services (CLAS)” (http://minorityhealth.hhs.gov/assets/pdf/checked/finalreport/pdf) and Exhibit F-2, “Cultural Competence Form”, attached hereto and by this reference incorporated herein and made a part of this Agreement. COUNTY’s annual on-site review of CONTRACTOR shall include collection of documentation to ensure all national standards are implemented. As the national competency standards are updated, CONTRACTOR’s plan must be updated accordingly. F. CONTRACTOR shall be responsible for conducting an annual cultural competency self-assessment and provide the results of said self-assessment to the COUNTY’s DBH. The annual cultural competency self-assessment instruments shall be reviewed by the COUNTY and revised as necessary to meet the approval of the COUNTY. G. Cultural competency training for CONTRACTOR staff should be substantively integrated into health professions education and training at all levels, both academic and functional, including core curriculum, professional licensure, and continuing professional development programs. On an annual basis, CONTRACTOR’s direct service providers shall complete eight (8) hours of cultural competency training. CONTRACTOR on a monthly basis shall provide COUNTY’s - 28 - COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 DBH a monthly monitoring tool/report that shows cultural competency trainings completed. H. CONTRACTOR shall attend the COUNTY’s Cultural Competency Committee monthly meetings, maintain its own cultural competence oversight committee, and develop a cultural competency plan to address and evaluate cultural competency issues. 23. AMERICANS WITH DISABILITIES ACT CONTRACTOR agrees to ensure that deliverables developed and produced, pursuant to this Agreement shall comply with the accessibility requirements of Paragraph 508 of the Rehabilitation Act and the Americans with Disabilities Act of 1973 as amended (29 U.S.C. §794 (d)), and regulations implementing that Act as set forth in Part 1194 of Title 36 of the Code of Federal Regulations. In 1998, Congress amended the Rehabilitation Act of 1973 to require Federal agencies to make their electronic and information technology (EIT) accessible to people with disabilities. California Government Code Paragraph 11135 codifies Paragraph 508 of the Act requiring accessibility of electronic and information technology. 24. CONFLICT OF INTEREST No officer, agent, or employee of COUNTY who exercises any function or responsibility for planning and carrying out the services provided under this Agreement shall have any direct or indirect personal financial interest in this Agreement. In addition, no employee of COUNTY shall be employed by CONTRACTOR to fulfill any contractual obligations with COUNTY. CONTRACTOR shall also comply with all Federal, State of California, and local conflict of interest laws, statutes, and regulations, which shall be applicable to all parties and beneficiaries under this Agreement and any officer, agent, or employee of COUNTY. 25. TAX EQUITY AND FISCAL RESPONSIBILITY ACT To the extent necessary to prevent disallowance of reimbursement under Paragraph 1861(v) (1) (I) of the Social Security Act, (42 U.S.C. § 1395x, subd. (v)(1)[I]), until the expiration of four (4) years after the furnishing of services under this Agreement, CONTRACTOR shall make available, upon written request to the Secretary of the United States Department of Health and Human Services, or upon request to the Comptroller General of the United States General Accounting Office, or any of their duly authorized representatives, a copy of this Agreement and such books, documents, and - 29 - COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 records as are necessary to certify the nature and extent of the costs of these services provided by CONTRACTOR under this Agreement. CONTRACTOR further agrees that in the event CONTRACTOR carries out any of its duties under this Agreement through a subcontract, with a value or cost of Ten Thousand and No/100 Dollars ($10,000.00) or more over a twelve (12) month period, with a related organization, such Agreement shall contain a clause to the effect that until the expiration of four (4) years after the furnishing of such services pursuant to such subcontract, the related organizations shall make available, upon written request to the Secretary of the United States Department of Health and Human Services, or upon request to the Comptroller General of the United States General Accounting Office, or any of their duly authorized representatives, a copy of such subcontract and such books, documents, and records of such organization as are necessary to verify the nature and extent of such costs. 26. SINGLE AUDIT CLAUSE A. If CONTRACTOR expends Seven Hundred Fifty Thousand Dollars and No/100 Dollars ($750,000.00) or more in Federal and Federal flow-through monies, CONTRACTOR agrees to conduct an annual audit in accordance with the requirements of the Single Audit Standards as set forth in Office of Management and Budget (OMB) 2 CFR 200. CONTRACTOR shall submit said audit and management letter to COUNTY. The audit must include a statement of findings or a statement that there were no findings. If there were negative findings, CONTRACTOR must include a corrective action plan signed by an authorized individual. CONTRACTOR agrees to take action to correct any material non-compliance or weakness found as a result of such audit. Such audit shall be delivered to COUNTY’s DBH Business Office for review within nine (9) months of the end of any fiscal year in which funds were expended and/or received for the program. Failure to perform the requisite audit functions as required by this Agreement may result in COUNTY performing the necessary audit tasks, or at COUNTY’s option, contracting with a public accountant to perform said audit, or, may result in the inability of COUNTY to enter into future agreements with CONTRACTOR. All audit costs related to this Agreement are the sole responsibility of CONTRACTOR. B. A single audit report is not applicable if CONTRACTOR’s Federal contracts do not exceed the Seven Hundred Fifty Thousand and No/100 Dollars ($750,000.00) requirement or - 30 - COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 CONTRACTOR’s only funding is through Drug-related Medi-Cal. If a single audit is not applicable, a program audit must be performed and a program audit report with management letter shall be submitted by CONTRACTOR to COUNTY as a minimum requirement to attest to CONTRACTOR’s solvency. Said audit report shall be delivered to COUNTY’s DBH Business Office for review, no later than nine (9) months after the close of the fiscal year in which the funds supplied through this Agreement are expended. Failure to comply with this Act may result in COUNTY performing the necessary audit tasks or contracting with a qualified accountant to perform said audit. All audit costs related to this Agreement are the sole responsibility of CONTRACTOR who agrees to take corrective action to eliminate any material noncompliance or weakness found as a result of such audit. Audit work performed by COUNTY under this Paragraph shall be billed to the CONTRACTOR at COUNTY’s cost, as determined by COUNTY’s Auditor-Controller/Treasurer-Tax Collector. C. CONTRACTOR shall make available all records and accounts for inspection by COUNTY, the State of California, if applicable, the Comptroller General of the United States, the Federal Grantor Agency, or any of their duly authorized representatives, at all reasonable times for a period of at least three (3) years following final payment under this Agreement or the closure of all other pending matters, whichever is later. 27. COMPLIANCE CONTRACTOR agrees to comply with the COUNTY’s “Contractor Code of Conduct and Ethics” and the COUNTY’s Compliance Program in accordance with Exhibit G, attached hereto and by this reference incorporated herein and made a part of this Agreement. Within thirty (30) days of entering into this Agreement with the COUNTY, CONTRACTOR shall have all of CONTRACTOR’s employees, agents and subcontractors providing services under this Agreement certify in writing, that he or she has received, read, understood, and shall abide by the Contractor Code of Conduct and Ethics. CONTRACTOR shall ensure that within thirty (30) days of hire, all new employees, agents and subcontractors providing services under this Agreement shall certify in writing that he or she has received, read, understood, and shall abide by the Contractor Code of Conduct and Ethics. CONTRACTOR understands that the promotion of and adherence to the Code of Conduct is an element in evaluating the performance of CONTRACTOR and its employees, agents and - 31 - COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 subcontractors. Within thirty (30) days of entering into this Agreement, and annually thereafter, all employees, agents and subcontractors providing services under this Agreement shall complete general compliance training, and appropriate employees, agents and subcontractors shall complete documentation and billing or billing/reimbursement training. All new employees, agents and subcontractors shall attend the appropriate training within thirty (30) days of hire. Each individual who is required to attend training shall certify in writing that he or she has received the required training. The certification shall specify the type of training received and the date received. The certification shall be provided to the COUNTY’s Compliance Officer at 1925 E. Dakota Ave, Fresno, California 93726. CONTRACTOR agrees to reimburse COUNTY for the entire cost of any penalty imposed upon COUNTY by the Federal Government as a result of CONTRACTOR’s violation of the terms of this Agreement. 28. ASSURANCES In entering into this Agreement, CONTRACTOR certifies that it is not currently excluded, suspended, debarred, or otherwise ineligible to participate in the Federal Health Care Programs: that it has not been convicted of a criminal offense related to the provision of health care items or services; nor has it been reinstated to participation in the Federal Health Care Programs after a period of exclusion, suspension, debarment, or ineligibility. If COUNTY learns, subsequent to entering into a contract, that CONTRACTOR is ineligible on these grounds, COUNTY will remove CONTRACTOR from responsibility for, or involvement with, COUNTY’s business operations related to the Federal Health Care Programs and shall remove such CONTRACTOR from any position in which CONTRACTOR’s compensation, or the items or services rendered, ordered or prescribed by CONTRACTOR may be paid in whole or part, directly or indirectly, by Federal Health Care Programs or otherwise with Federal Funds at least until such time as CONTRACTOR is reinstated into participation in the Federal Health Care Programs. A. If COUNTY has notice that CONTRACTOR has been charged with a criminal offense related to any Federal Health Care Program, or is proposed for exclusion during the term of any contract, CONTRACTOR and COUNTY shall take all appropriate actions to ensure the accuracy of any - 32 - COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 claims submitted to any Federal Health Care Program. At its discretion given such circumstances, COUNTY may request that CONTRACTOR cease providing services until resolution of the charges or the proposed exclusion. B. CONTRACTOR agrees that all potential new employees of CONTRACTOR or subcontractors of CONTRACTOR who, in each case, are expected to perform professional services under this Agreement, will be queried as to whether: (1) they are now or ever have been excluded, suspended, debarred, or otherwise ineligible to participate in the Federal Health Care Programs; (2) they have been convicted of a criminal offense related to the provision of health care items or services; and or (3) they have been reinstated to participation in the Federal Health Care Programs after a period of exclusion, suspension, debarment, or ineligibility. 1) In the event the potential employee or subcontractor informs CONTRACTOR that he or she is excluded, suspended, debarred or otherwise ineligible, or has been convicted of a criminal offense relating to the provision of health care services, and CONTRACTOR hires or engages such potential employee or subcontractor, CONTRACTOR will ensure that said employee or subcontractor does no work, either directly or indirectly relating to services provided to COUNTY. 2) Notwithstanding the above, COUNTY at its discretion may terminate this Agreement in accordance with Paragraph Two (2) of this Agreement, or require adequate assurance (as defined by COUNTY) that no excluded, suspended or otherwise ineligible employee or subcontractor of CONTRACTOR will perform work, either directly or indirectly, relating to services provided to COUNTY. Such demand for adequate assurance shall be effective upon a timeframe to be determined by COUNTY to protect the interests of COUNTY consumers. C. CONTRACTOR shall verify (by asking the applicable employees and subcontractors) that all current employees and existing subcontractors who, in each case, are expected to perform professional services under this Agreement (1) are not currently excluded, suspended, debarred, or otherwise ineligible to participate in the Federal Health Care Programs; (2) have not been convicted of a criminal offense related to the provision of health care items or services; and (3) have not been reinstated to participation in the Federal Health Care Program after a period of exclusion, - 33 - COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 suspension, debarment, or ineligibility. In the event any existing employee or subcontractor informs CONTRACTOR that he or she is excluded, suspended, debarred or otherwise ineligible to participate in the Federal Health Care Programs, or has been convicted of a criminal offense relating to the provision of health care services, CONTRACTOR will ensure that said employee or subcontractor does no work, either direct or indirect, relating to services provided to COUNTY. 1) CONTRACTOR agrees to notify COUNTY immediately during the term of this Agreement whenever CONTRACTOR learns that an employee or subcontractor who, in each case, is providing professional services under this Agreement is excluded, suspended, debarred or otherwise ineligible to participate in the Federal Health Care Programs, or is convicted of a criminal offense relating to the provision of health care services. 2) Notwithstanding the above, COUNTY at its discretion may terminate this Agreement in accordance with Paragraph Three (3) of this Agreement, or require adequate assurance (as defined by COUNTY) that no excluded, suspended or otherwise ineligible employee or subcontractor of CONTRACTOR will perform work, either directly or indirectly, relating to services provided to COUNTY. Such demand for adequate assurance shall be effective upon a timeframe to be determined by COUNTY to protect the interests of COUNTY clients. D. CONTRACTOR agrees to cooperate fully with any reasonable requests for information from COUNTY, which may be necessary to complete any internal or external audits relating to CONTRACTOR’s compliance with the provisions of this Paragraph. E. CONTRACTOR agrees to reimburse COUNTY for the entire cost of any penalty imposed upon COUNTY by the Federal Government as a result of CONTRACTOR’s violation of CONTRACTOR’ obligations as described in this Paragraph. 29. PUBLICITY PROHIBITION None of the funds, materials, property or services provided directly or indirectly under this Agreement shall be used for CONTRACTOR’s advertising, fundraising, or publicity (i.e., purchasing of tickets/tables, silent auction donations, etc.) for the purpose of self-promotion. Notwithstanding the above, publicity of the services described in Paragraph One (1) of this Agreement shall be allowed as necessary to raise public awareness about the availability of such specific services when approved in - 34 - COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 advance by COUNTY’s DBH Director, or his or her designee, and at a cost to be provided in Exhibit C for such items as written/printed materials, the use of media (i.e., radio, television, newspapers) and any other related expense(s). 30. CHILD ABUSE REPORTING ACT CONTRACTOR shall establish a procedure acceptable to the COUNTY’s DBH Director, or designee, to ensure that all of the CONTRACTOR’s employees, consultants, subcontractors or agents described in the Child Abuse Reporting Act, Paragraph 1116 et seq. of the Penal Code, and performing services under this Agreement shall report all known or suspected child abuse or neglect to a child protective agency as defined in Penal Code Paragraph 11165.9. This procedure shall include: A. A requirement that all CONTRACTOR’s employees, consultants, subcontractors or agents performing services shall sign a statement that he or she knows of and will comply with the reporting requirements as defined in Penal Code Paragraph 11166(a). B. Establishing procedures to ensure reporting even when employees, consultants, subcontractors, or agents who are not required to report child abuse under Penal Code Paragraph 11166(a), gain knowledge of or reasonably suspect that a child has been a victim of abuse or neglect. 31. DISCLOSURE OF OWNERSHIP AND/OR CONTROL INTEREST INFORMATION This provision is only applicable if CONTRACTOR is a disclosing entity, fiscal agent, or managed care entity as defined in Code of Federal Regulations (C.F.R), Title 42 § 455.101 455.104, and 455.106(a)(1), (2). In accordance with C.F.R., Title 42 §§ 455.101, 455.104, 455.105 and 455.106(a)(1), (2), the following information must be disclosed by CONTRACTOR by completing Exhibit H, “Disclosure of Ownership and Control Interest Statement”, attached hereto and by this reference incorporated herein and made part of this Agreement. CONTRACTOR shall submit this form to COUNTY’s DBH within thirty (30) days of the effective date of this Agreement. Additionally, CONTRACTOR shall report any changes to this information within thirty-five (35) days of occurrence by completing Exhibit H. CONTRACTOR is required to submit a set of fingerprints for any person with a five (5) percent or greater direct or indirect ownership interest in CONTRACTOR. COUNTY may terminate this Agreement where any person with a five (5) percent or greater direct or indirect ownership interest in - 35 - COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 the CONTRACTOR did not submit timely and accurate information and cooperate with any screening method required in CFR, Title 42, Paragraph 455.416. Submissions shall be scanned portable document format (pdf) copies and are to be sent via email to DBHContractedServicesDivision@fresnocountyca.gov, Attention: Mental Health Contracts Division. COUNTY may deny enrollment or terminate this Agreement where any person with a five (5) percent or greater direct or indirect ownership interest in CONTRACTOR has been convicted of a criminal offense related to that person’s involvement with the Medicare, Medicaid, or Title XXI program in the last ten (10) years. 32. DISCLOSURE – CRIMINAL HISTORY AND CIVIL ACTIONS CONTRACTOR is required to disclose if any of the following conditions apply to them, their owners, officers, corporate managers and partners (hereinafter collectively referred to as “CONTRACTOR”): A. Within the three (3) year period preceding the Agreement award, they have been convicted of, or had a civil judgment rendered against them for: 1) Fraud or a criminal offense in connection with obtaining, attempting to obtain, or performing a public (federal, state, or local) transaction or contract under a public transaction; 2) Violation of a federal or state antitrust statute; 3) Embezzlement, theft, forgery, bribery, falsification, or destruction of records; or 4) False statements or receipt of stolen property. B. Within a three (3) year period preceding their Agreement award, they have had a public transaction (federal, state, or local) terminated for cause or default. Disclosure of the above information will not automatically eliminate CONTRACTOR from further business consideration. The information will be considered as part of the determination of whether to continue and/or renew the Agreement and any additional information or explanation that a CONTRACTOR elects to submit with the disclosed information will be considered. If it is later determined that the CONTRACTOR failed to disclose required information, any contract awarded to - 36 - COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 such CONTRACTOR may be immediately voided and terminated for material failure to comply with the terms and conditions of the award. CONTRACTOR must sign a “Certification Regarding Debarment, Suspension, and Other Responsibility Matters- Primary Covered Transactions” in the form set forth in Exhibit I, attached hereto and by this reference incorporated herein and made part of this Agreement. Additionally, CONTRACTOR must immediately advise the COUNTY in writing if, during the term of this Agreement: (1) CONTRACTOR becomes suspended, debarred, excluded or ineligible for participation in federal or state funded programs or from receiving Federal funds as listed in the excluded parties’ list system (http://www.epls.gov); or (2) any of the above listed conditions become applicable to CONTRACTOR. CONTRACTOR shall indemnify, defend and hold the COUNTY harmless for any loss or damage resulting from a conviction, debarment, exclusion, ineligibility or other matter listed in the signed Certification Regarding Debarment, Suspension, and Other Responsibility Matters. 33. DISCLOSURE OF SELF-DEALING TRANSACTIONS This provision is only applicable if the CONTRACTOR is operating as a corporation (a for-profit or non-profit corporation) or if during the term of this Agreement, the CONTRACTOR changes its status to operate as a corporation. Members of the CONTRACTOR’s Board of Directors shall disclose any self-dealing transactions that they are a party to while CONTRACTOR is providing goods or performing services under this Agreement. A self-dealing transaction shall mean a transaction to which the CONTRACTOR is a party and in which one or more of its directors has a material financial interest. Members of the Board of Directors shall disclose any self-dealing transactions that they are a party to by completing and signing a “Self-Dealing Transaction Disclosure Form”, attached hereto as Exhibit J and incorporated herein by reference and made part of this Agreement, and submitting it to the COUNTY prior to commencing with the self-dealing transaction or immediately thereafter. 34. AUDITS AND INSPECTIONS CONTRACTOR shall at any time during business hours, and as often as the COUNTY may deem necessary, make available to the COUNTY for examination all of its records and data with respect to the matters covered by this Agreement. CONTRACTOR shall, upon request by the - 37 - COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 COUNTY, permit the COUNTY to audit and inspect all such records and data necessary to ensure CONTRACTOR’ compliance with the terms of this Agreement. If this Agreement exceeds Ten Thousand and No/100 Dollars ($10,000.00), CONTRACTOR shall be subject to the examination and audit of the State Auditor General for a period of three (3) years after final payment under contract (California Government Code Paragraph 8546.7). 35. NOTICES The persons having authority to give and receive notices under this Agreement and their addresses include the following: COUNTY CONTRACTOR Director, Executive Director, Fresno County Department Reading and Beyond, Inc. of Behavioral Health 4670 E. Butler Avenue 1925 E. Dakota Ave. Fresno, CA 93702 Fresno, CA 93726 All notices between the COUNTY and CONTRACTOR provided for or permitted under this Agreement must be in writing and delivered either by personal service, by first-class United States mail, by an overnight commercial courier service, or by telephonic facsimile transmission. A notice delivered by personal service is effective upon service to the recipient. A notice delivered by first-class United States mail is effective three (3) COUNTY business days after deposit in the United States mail, postage prepaid, addressed to the recipient. A notice delivered by an overnight commercial courier service is effective one (1) COUNTY business day after deposit with the overnight commercial courier service, delivery fees prepaid, with delivery instructions given for next day delivery, addressed to the recipient. A notice delivered by telephonic facsimile is effective when transmission to the recipient is completed (but, if such transmission is completed outside of COUNTY business hours, then such delivery shall be deemed to be effective at the next beginning of a COUNTY business day), provided that the sender maintains a machine record of the completed transmission. For all claims arising out of or related to this Agreement, nothing in this Paragraph establishes, waives, or modifies any claims presentation requirements or procedures provided by law, including but not limited to the Government Claims Act (Division 3.6 of Title 1 of the Government Code, beginning with Section 810). /// - 38 - COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 36. SUPERSEDE This Agreement shall supersede in its entirety and render null and void the Agreement between the parties, identified as COUNTY Agreement No. 20-119, effective March 24, 2020. 37. SEVERABILITY If any non-material term, provision, covenant, or condition of this Agreement is held by a court of competent jurisdiction to be invalid, void or unenforceable, the remainder of the provisions shall remain in full force and effect, and shall in no way be affected, impaired or invalidated. 38. GOVERNING LAW The parties agree that for the purpose of venue, performance under this Agreement is in Fresno County, California. The rights and obligations of the parties and all interpretation and performance of this Agreement shall be governed in all respects by the laws of the State of California. 39. ENTIRE AGREEMENT This Agreement, including all Exhibits (listed herein), COUNTY’s Revised RFP No. 20- 023, and CONTRACTOR’s Response to COUNTY’s Revised RFP No. 20-023 constitutes the entire agreement between CONTRACTOR and COUNTY with respect to the subject matter hereof and supersedes all previous agreement negotiat ions, proposals, commitments, writings, advertisements, publications, and understandings of any nature whatsoever unless expressly included in this Agreement. Exhibit A Scope of Work Exhibit B Fresno County Department of Behavioral Health Guiding Principles of Care Delivery Exhibit C Budget Exhibit D State Mental Health Requirements Exhibit E Fixed Asset Log Exhibit F-1 CLAS Standards Exhibit F-2 Cultural Competence Form Exhibit G Contractor Code of Conduct and Ethics Exhibit H Disclosure of Ownership and Control Interest Statement Exhibit I Certification Regarding Debarment, Suspension, and Other Responsibility Matters- Primary Covered Transactions Exhibit J Self-Dealing Transaction Disclosure Form Exhibit K Guide (PPG) 1.2.7 Performance Outcomes Measures 1 IN WITNESS WHEREOF , the parties hereto have executed this Agreement as of the day and 2 year first hereinabove written. 3 4 CONTRACTOR 5 6 7 8 9 10 11 12 13 14 Luis Santana Print Name Ex.ECUTIVE DIRECTOR Title (Chairman of Board, or President, Executive Director, or CEO) 15 Print Name Controller 16 17 18 19 20 21 22 23 24 25 26 27 28 Title (Secretary of Corporation, or Chief Financial Officer/Treasurer, or any Assistant Secretary or Treasurer MAlLING ADDRESS: Reading and Beyond 4670 E. Butler Ave. Fresno, CA 93702 Contact Luis Santana, Executive Director Phone No.: 559-342-8625 FOR ACCOUNTING USE ONLY: Fund/Subclass: 0001/10000 Org No.: 56304710 Account No.: 7295 COUNTY OF FRESNO E.. £Ad ~ h=-1 rd L.._ Ernest Buddy Mendes! ~an of the Board of Supervisors of the County of Fresno ATTEST: Bernice E. Seidel Clerk of the Board of Supervisors County of Fresno, State of California By: -39-COUNTY OF FRESNO Fresno, CA Exhibit A  1    SCOPE OF WORK I. BACKGROUND The Mental Health Services Act (MHSA), formerly known as Proposition 63, represents a comprehensive approach to the development of community-based mental health services and supports for the residents of California. It addresses a broad continuum of prevention and early intervention, community service and support needs, and the necessary infrastructure, technology and training elements that will effectively support the local mental health system within Fresno County. The Community Services & Support (CSS) component of MHSA is focused on mental health treatment services, community collaboration, cultural competence, and client and family driven services and systems for unserved and underserved populations. It also includes a wellness focus with concepts of recovery and resilience, and integrated service experiences for clients and their families. The Family Advocacy Services will be MHSA – CSS funded. II. TARGET POPULATION Family Advocacy Services shall be provided to family members and support systems of children, adolescents, transition-age youth, adults and older adults that are in need of or become engaged with behavioral health care services. CONTRACTOR providing Family Advocacy Services shall be familiar with the services provided within the DBH system of care for all age ranges and cultural/ethnic/linguistic populations in Fresno County. Families and support systems may be self-referrals (walk-in/self-initiated service) or referred via behavioral health programs. Family Advocacy Services will also work closely with County- operated and contracted programs and their staff as navigators and liasions between the behavioral health system and family members/support system. III. LOCATION OF SERVICES Family Advocacy Services staff will be provided furnished office space suitable for 2 FTE, one office space at Metro (Kings Canyon Campus) and one office space at Heritage (at Shields and Millbrook), but are expected to also workout in the field as appropriate. Included with the office spaces are: desktop computers, printer and copy machine access, desktop telephones linked to the COUNTY Family Advocate phone number, COUNTY email addresses, basic office supplies, and access to COUNTY-contracted translator services. Family Advocacy Services staff are expected to become fully integrated within the DBH system of care. IV. DESCRIPTION OF SERVICES The primary function of Family Advocacy Services is to assist family members/support systems in coping with the signs and symptoms of mental illness of their loved one (adult or child) through the provision of culturally sensitive information, education, support, navigation of DBH services and referral to community resources. Additionally, Family Advocacy Services provides navigation assistance to family members/support systems through interactions with service providers to facilitate working relationships between families and providers and the behavioral health system in general. Exhibit A  2    Responsibilities This following list of responsibilities under Family Advocacy Services is neither inclusive nor exclusive, but indicative of several types of duties to be performed: 1. Develop orientation packets, educational materials and information about community resources, public assistance programs and support groups that are available to families/support systems. 2. Interview family members/support systems of mental health clients to obtain information needed in order to determine personalized needs and to assist in the navigation of the behavioral health system. 3. Orient the family member/support system to the behavioral health system, including mental health and substance use disorder services. 4. Advise family members/support systems of available community resources and public assistance programs. Inform family members/support systems about the limits of family/caregiver involvement in mental health services. Identify safety concerns posed by belonging to a family affected by mental illness and refer to appropriate support groups and organizations. 5. Help empower family members/support systems to better understand and cope with the problems and realities of severe and persistent mental illness. Assist family members/support systems in accessing appropriate services for themselves as caregivers/support persons. 6. Offer confidential assistance and support while at all times maintaining confidentiality, dignity, and respect for the family member/caregiver. 7. Advocate for families/support systems as a group and facilitate improved communication with service providers. 8. Act as a liaison between community resources, public assistance programs, support groups and various organizations and the family/support system. The individuals providing Family Advocacy Services shall participate in community committees and stakeholder meetings. 9. Provide administrative duties, and work with DBH’s administrative team in family advocacy planning and policy development. Family Advocates shall attend, and actively participate in, specifically identified meetings, including but not limited to: DBH Quality Improvement Committee, DBH Cultural Diversity Committee, Mental Health Contracted Providers Meeting, and other meetings as requested by DBH. Participation in client case management/staffing with DBH Clinical Teams and Contracted Provider treatment teams may occur upon family request and client authorization. Exhibit A  3    10. Provide presentations and advocacy services to various boards such as the Behavioral Health Board, Board of Supervisors, etc. 11. Maintain an activity log and/or database, as determined by the CONTRACTOR, of interaction with families/support systems. The Family Advocate/Navigators shall record and maintain accurate and detailed records. Access to the documentation system, including progress notes as applicable, will be provided to DBH upon request. Navigators shall be asked to participate in review of DBH tracking processes, client information, and other forms as determined and directed by the Department. Navigators shall record referrals into CONTRACTOR’s data system and follow up with the families/support systems to ensure that the resources provided were available and the community member’s barrier was addressed. 12. Receive and resolve family members/support systems’ complaints regarding mental health services in Fresno County and keep an accurate and up-to-date complaint log with descriptions and disposition of issue. 13. Family Advocates cannot provide therapy services, divulge confidential information without written consent for release of such information, or make decisions for the family. 14. Family Advocates are expected to ensure high responsiveness to community members (family members/support systems and concerned stakeholders) by providing response to phone calls received during hours of operation within 24 hours and in-person response to support families/support systems through situations. CONTRACTOR shall describe the average family/support system engagement period in annual program outcomes reporting. 15. CONTRACTOR must have knowledge and understanding of AB 1424. 16. CONTRACTOR shall develop a staff handbook, training aids, and quick reference cards to enable the staff to perform their day-to-day responsibilities. 17. Assign senior management to supervise the quality assurance and continuous improvement plan for the program that will address any concerns or complaints while ensuring efficiency, effectiveness, access, and maximizing satisfaction for the families served. Cultural Competency In alignment with the County’s DBH Mental Health Services Act Three-Year Plan, Mental Health Plan, and the Cultural Competency Plan, CONTRACTOR shall provide culturally competent and culturally responsive services. CONTRACTOR's responsibilities shall include: 1. Mental Health & Substance Use Disorder direct service providers must complete eight (8) hours of annual cultural competency training. Training hours may include completing culturally competent courses through DBH Learning Management System or attending Exhibit A  4    cultural awareness events. DBH will provide opportunities and track completion of training hours through its Learning Management System. 2. When providing interpretation services for DBH clients, CONTRACTOR must utilize interpreters who have received annual training and have been monitored for language competence. By July 1st of each year, CONTRACTOR shall provide DBH with its current list of interpreters, which includes training dates and monitoring results. CONTRACTOR shall not utilize any interpreter who has not received annual training and/or has not demonstrated language competence. CONTRACTOR shall have access to DBH approved translators via DBH’s established protocol. 3. In order for DBH to ensure cultural, racial/ethnic and linguistic group of direct service providers in comparison to the population needing services and being served, CONTRACTOR shall complete and email Monthly Staffing Report, which includes gender and ethnicity by the 10th of every month. 4. Provide plan to address cultural competency standards as set forth in Exhibit F-1, “National Standards on Culturally and Linguistically Appropriate Services (CLAS)”. 5. Provide services by placing importance on traditional values, beliefs and family histories. Cultural values and traditions offer special strengths in health care settings. 6. Provide services within the most relevant and meaningful cultural, gender-sensitive, and age-appropriate context for the target population. 7. Distribute literature/informational brochures in appropriate languages and request feedback as to how to access to care could be improved for these culturally diverse communities. Distributed information will be approved by DBH designee and translated as needed via DBH protocols. Additional Required Service Approaches The resulting program, services, and practices must align with DBH’s vision, mission, and Guiding Principles of Care Delivery, attached as Exhibit B. DBH’s principles of care delivery define and guide a system that strives for excellence in the provision of behavioral health services where the values of wellness, resiliency, and recovery are central to the development of programs, services, and workforce. The principles provide the clinical framework that influences decision-making on all aspects of care delivery including program design and implementation, service delivery, training of the workforce, allocation of resources, and measurement of outcomes The CONTRACTOR must be thoroughly familiar with MHSA provisions, including but not limited to State MHSA regulations, policy interpretations, and definitions. CONTRACTOR will use MHSA CSS funds to reach family members/support system of clients who receive services through Fresno County DBH and other contracted services. Exhibit A  5    V. STAFFING At a minimum, two full time equivalent (2 FTE) advocates must be provided during normal business hours. The Family Advocacy Services staff will be expected to work closely with DBH Administration and provide high level participation at community forums and meetings on behalf of DBH as requested. COUNTY will entertain potential program expansion during the anticipated 5-year contract term with demonstration of need. CONTRACTOR shall hire/employ three (3) full-time equivalent (FTE) staff members: two (2) Family Advocates and one (1) Program Manager, all who will serve as “Family Navigators,” to provide Family Advocacy Services. CONTRACTOR shall also assign a partial allocation of 0.1 FTE for a Senior Reading and Beyond Manager, for additional oversight and continuous program improvement, and a partial allocation of 0.2 FTE for a Data and Continuous Improvement Analyst, who will develop data tracking and reporting tools used to ensure accurate, efficient, and timely reporting og program deliverables to the COUNTY. The “Navigators” are responsible for building relationships with government agencies, community-based organizations, and other supportive service providers to enure that they understand the capacity and requirements of these organizations in order to ensure that resources will be available to the community members served. CONTRACTOR will seek to develop and train Family Advocate staff in the following areas: trauma-informed care, motivationally enhanced interviewing, strength-based practices, and two-generational case management. Distinguishing Characteristics Family Advocacy Services staff must possess the following: strong organizational, problem- solving and interpersonal skills; the ability to identify and be responsive to the needs of family members/support systems of mental health clients and relate well with them; ability to demonstrate sensitivity to and establish a rapport with the culturally diverse population as well as special service populations including disabled, children, older adults, diverse cultural groups, LGBTQ, etc. Family Advocates must be able to exhibit stability under conditions of high stress, limited supervision and often rapidly changing situations and circumstances. Family Advocates should be able to effectively interview family members to accurately obtain and record factual information, communicate effectively orally and in writing, and offer confidential assistance and support with dignity and respect shown to family members at all times. Family Advocates must be proficient in diagnosing barriers, creating short and long-term individalized plans to address barriers, and developing community members’ self-reliance and capacity for self- advocacy. Family Advocates should have knowledge of the limits of family involvement in behavioral health services and be able to communicate effectively an understanding of the mental health and judicial systems and services that are available. Familiarity with AB 1424 and its intent, “Persons with mental illness are best served in a system of care that supports and acknowledges the role of the family, including parents, children, spouses, significant others, and Exhibit A  6    client-identified natural resource system”, is essential. Family Advocates will provide a full range of information, support, encouragement, advocacy, and referral to appropriate community resources and related services in order to assist the family/caregiver in coping effectively with an immediate crisis or long-term situation. Minimum Qualifications for Family Advocacy Services staff I. Education: Bachelor’s degree from an accredited college or university which is acceptable within the United States’ accredited college or university system, which includes fifteen (15) semester units from one or more of the following disciplines: psychology, sociology, social welfare, criminology or a closely related field. OR Experience: Full-time paid work experience in behavioral health or mental health services/settings including but not limited to behavioral health or mental health advocacy, peer or family counseling or other services, which is comparable to the description of Family Advocate may be substituted for the above course work on a year-for-year basis. II. License: Valid Class C California Driver’s License is required. III. Other: Family Advocates must complete HIPAA training within the first 10 (ten) days of the contract period and Mental Health First Aid Training within the first 30 (thirty) days of the contract period. COUNTY will be able to provide HIPAA training and Mental Health First Aid Training. IV. Familiarity with Fresno County Department of Behavioral Health and community resources is highly desirable. V. Direct/personal experience as a family member or caregiver of a behavioral health client is also highly desirable. VI. Awareness of cultural competency and the diverse community of Fresno County is essential to success as a Family Advocate. VI. HOURS OF OPERATION The Family Advocacy Services program is expected to operate during and outside of standard business hours in order to provide reasonable and accessible service to client’s family members/support systems. The staffing plan will allow for the program to have personnel available at the county offices during normal business hours as well as available by phone after business hours on the weekdays as well as over the weekend and holidays. In the event of sudden illness or leave, the program manager will be able to provide coverage and adjust staff schedules as required. The COUNTY Family Advocate phone line is expected to be forwarded to the Navigator's cell phone when out of the office during hours of operation. The Program Manager shall continually Exhibit A  7    review demand and usage levels, and may adjust staff levels and hours of operatoin as appropriate for coverage and community need. VII. PROGRAM OUTCOMES/PERFORMANCE OUTCOMES MEASURES CONTRACTOR shall submit measurable outcomes on an annual basis, as identified in the DBH’s Policy and Procedure Guide (PPG) 1.2.7 Performance Outcomes Measures, attached as Exhibit K. Performance outcome measures must be approved by DBH and satisfy all State and local mandates. DBH will provide technical assistance and support in defining measurable outcomes. All performance indicators will reflect the four (4) domains identified by the Commission Accreditation of Rehabilitation Facilities (CARF). The domains are Effectiveness, Efficiency, Access, and Satisfaction. These are defined and listed below. DBH collects data about the characteristics of the persons served and measures service delivery performance indicators in each of the following CARF DOMAINS. At minimum, one performance indicator will be identified for each of the four (4) CARF domains listed below. 1. Effectiveness: A performance dimension that assesses the degree to which an intervention or services have achieved the desired outcome/result/quality of care through measuring change over time. The results achieved and outcomes observed are for persons served. Examples of indicators include: Persons get a job with benefits, or receive supports needed to live in the community, increased function, activities, or participation, and improvement of health, employment/earnings, or plan of care goal attainment. 2. Efficiency: Relationship between results and resources used, such as time, money, and staff. The demonstration of the relationship between results and the resources used to achieve them. A performance dimension addressing the relationship between the outputs/results and the resources used to deliver the service. Examples of indicators include: Direct staff cost per person served, amount of time it takes to achieve an outcome, gain in scores per days of service, service hours per person achieving some positive outcome, total budget (actual cost) per person served, length of stay and direct service hours of clinical and medical staff. 3. Access: Organizations’ capacity to provide services of those who desire or need services. Barriers or lack thereof for persons obtaining services. The ability of clients to receive the right service at the right time. A performance dimension addressing the degree to which a person needing services is able to access those services. Examples of indicators include: Timeliness of program entry (From 1st request for service to 1st service), ongoing wait times/wait lists, minimizing barriers to getting services, and no-show/cancellation rates. 4. Satisfaction: Satisfaction Measures are usually orientated towards consumers, family, staff, and stakeholders. The degree to which clients, the County and other stakeholders are satisfied with services. A performance dimension that describes reports or ratings Exhibit A  8    from persons served about services received from an organization. Examples of indicators include: opinion of persons served or other key stakeholders in regard to access, process, or outcome of services received, Consumer and/or Treatment Perception Survey. CONTRACTOR must address each of the categories referenced above and may additionally propose other performance and outcome measures that are deemed best to evaluate the services provided to families/support systems of clients and/or to evaluate overall program performance. DBH may adjust the performance and outcome measures periodically throughout the duration of this Agreement, as needed, to best measure the program as determined by COUNTY. CONTRACTOR will be required to utilize and integrate data tracking and other tools as directed by DBH. Additional Reporting Requirements CONTRACTOR will be responsible for meeting with DBH on a monthly basis, or more often as agreed upon between DBH and CONTRACTOR, for contract and performance monitoring. CONTRACTOR will be required to submit a monthly report to COUNTY that will include, but not be limited to: actual expenses; the number of families/support systems served/anticipated to be served; utilization of services by families/support systems; and staff composition. This report will be due within thirty (30) days after the last day of the previous month or payments may be delayed.   Exhibit B  Fresno County Department of Behavioral Health Guiding Principles of Care Delivery   1  rev 01‐02‐2020    DBH VISION:  Health and well‐being for our community.  DBH MISSION:   DBH, in partnership with our diverse community, is dedicated to providing quality, culturally  responsive, behavioral health services to promote wellness, recovery, and resiliency for  individuals and families in our community.  DBH GOALS:  Quadruple Aim      Deliver quality care   Maximize resources while focusing on efficiency   Provide an excellent care experience   Promote workforce well‐being      GUIDING PRINCIPLES OF CARE DELIVERY:  The DBH 11 principles of care delivery define and guide a system that strives for excellence in the  provision of behavioral health services where the values of wellness, resiliency, and recovery are  central to the development of programs, services, and workforce. The principles provide the  clinical framework that influences decision‐making on all aspects of care delivery including  program design and implementation, service delivery, training of the workforce, allocation of  resources, and measurement of outcomes.     1. Principle One ‐ Timely Access & Integrated Services    o Individuals and families are connected with services in a manner that is streamlined,  effective, and seamless  o Collaborative care coordination occurs across agencies, plans for care are integrated,  and whole person care considers all life domains such as health, education,  employment, housing, and spirituality  o Barriers to access and treatment are identified and addressed  o Excellent customer service ensures individuals and families are transitioned from one  point of care to another without disruption of care    Exhibit B  Fresno County Department of Behavioral Health Guiding Principles of Care Delivery   2  rev 01‐02‐2020      2. Principle Two ‐ Strengths‐based    o Positive change occurs within the context of genuine trusting relationships  o Individuals, families, and communities are resourceful and resilient in the way they  solve problems  o Hope and optimism is created through identification of, and focus on, the unique  abilities of individuals and families    3. Principle Three ‐ Person‐driven and Family‐driven    o Self‐determination and self‐direction are the foundations for recovery  o Individuals and families optimize their autonomy and independence by leading the  process, including the identification of strengths, needs, and preferences   o Providers contribute clinical expertise, provide options, and support individuals and  families in informed decision making, developing goals and objectives, and identifying  pathways to recovery   o Individuals and families partner with their provider in determining the services and  supports that would be most effective and helpful and they exercise choice in the  services and supports they receive    4. Principle Four ‐ Inclusive of Natural Supports      o The person served identifies and defines family and other natural supports to be  included in care   o Individuals and families speak for themselves  o Natural support systems are vital to successful recovery and the maintaining of  ongoing wellness; these supports include personal associations and relationships  typically developed in the community that enhance a person’s quality of life   o Providers assist individuals and families in developing and utilizing natural supports.    5. Principle Five ‐ Clinical Significance and Evidence Based Practices (EBP)     o Services are effective, resulting in a noticeable change in daily life that is measurable.   o Clinical practice is informed by best available research evidence, best clinical  expertise, and values and preferences of those we serve  o Other clinically significant interventions such as innovative, promising, and emerging  practices are embraced   Exhibit B  Fresno County Department of Behavioral Health Guiding Principles of Care Delivery   3  rev 01‐02‐2020        6. Principle Six ‐ Culturally Responsive     o Values, traditions, and beliefs specific to an individual’s or family’s culture(s) are  valued and referenced in the path of wellness, resilience, and recovery  o Services are culturally grounded, congruent, and personalized to reflect the unique  cultural experience of each individual and family   o Providers exhibit the highest level of cultural humility and sensitivity to the self‐ identified culture(s) of the person or family served in striving to achieve the greatest  competency in care delivery    7. Principle Seven ‐ Trauma‐informed and Trauma‐responsive    o The widespread impacts of all types of trauma are recognized and the various  potential paths for recovery from trauma are understood  o Signs and symptoms of trauma in individuals, families, staff, and others are recognized  and persons receive trauma‐informed responses   o Physical, psychological and emotional safety for individuals, families, and providers is  emphasized     8. Principle Eight ‐ Co‐occurring Capable      o Services are reflective of whole‐person care; providers understand the influence of  bio‐psycho‐social factors and the interactions between physical health, mental health,  and substance use disorders   o Treatment of substance use disorders and mental health disorders are integrated; a  provider or team may deliver treatment for mental health and substance use  disorders at the same time    9. Principle Nine ‐ Stages of Change, Motivation, and Harm Reduction    o Interventions are motivation‐based and adapted to the person’s stage of change   o Progression though stages of change are supported through positive working  relationships and alliances that are motivating    o Providers support individuals and families to develop strategies aimed at reducing  negative outcomes of substance misuse though a harm reduction approach  Exhibit B  Fresno County Department of Behavioral Health Guiding Principles of Care Delivery   4  rev 01‐02‐2020    o Each individual defines their own recovery and recovers at their own pace when  provided with sufficient time and support      10. Principle Ten ‐ Continuous Quality Improvement and Outcomes‐Driven    o Individual and program outcomes are collected and evaluated for quality and efficacy  o Strategies are implemented to achieve a system of continuous quality improvement   and improved performance outcomes  o Providers participate in ongoing professional development activities needed for  proficiency in practice and implementation of treatment models    11. Principle Eleven ‐ Health and Wellness Promotion, Illness and Harm Prevention, and Stigma  Reduction  o The rights of all people are respected  o Behavioral health is recognized as integral to individual and community well‐being   o Promotion of health and wellness is interwoven throughout all aspects of DBH services  o Specific strategies to prevent illness and harm are implemented at the individual,  family, program, and community levels  o Stigma is actively reduced by promoting awareness, accountability, and positive  change in attitudes, beliefs, practices, and policies within all systems   o The vision of health and well‐being for our community is continually addressed  through collaborations between providers, individuals, families, and community  members      Employee Salaries Acct #Position FTE Admin Direct Total 1101 Senior RAB Manager 0.10 2,300$ 2,300$ 1102 Data Analyst 0.20 2,243 2,243 1103 Program Manager 1.00 10,409 10,409 1104 Family Navigator 1.00 6,154 6,154 1105 Family Navigator 1.00 6,154 6,154 1106 - - - 1107 - - - 1108 - - - 1109 - - - 1110 - - - 1111 - - - 1112 - - - 1113 - - - 1114 - - - 1115 - - - 1116 - - - 1117 - - - 1118 - - - 1119 - - - 1120 - - - Personnel Salaries Subtotal 3.30 4,543$ 22,717$ 27,260$ Employee Benefits Acct #Admin Direct Total 1201 182$ 908$ 1,090$ 1202 37 184 221 1203 727 3,633 4,360 1204 19 95 114 1205 - - - 1206 - - - 965$ 4,820$ 5,785$ Payroll Taxes & Expenses: Acct #Admin Direct Total 1301 282$ 1,408$ 1,690$ 1302 66 329 395 1303 91 1,092 1,183 1304 - - - 1305 - - - 1306 - - - 439$ 2,829$ 3,268$ 5,947$ 30,365$ 36,313$ 2000: CLIENT SUPPORT Acct #Amount Employee Benefits Subtotal: Description 1000: SALARIES & BENEFITS Retirement Worker's Compensation Health Insurance Other (Specify) Other (Specify) OASDI FICA/MEDICARE SUI PROGRAM EXPENSES Accrued Paid Leave Other (Specify) EMPLOYEE SALARIES & BENEFITS TOTAL: Other (Specify) Other (Specify) Family Advocate Services Reading and Beyond Fiscal Year (FY 2019-2020) Description Payroll Taxes & Expenses Subtotal: Line Item Description Fresno County Department of Behavioral Health Contract Budget Template Revised 2/7/2020 Exhibit C Page 1 of 46 2001 -$ 2002 - 2003 - 2004 - 2005 - 2006 - 2007 - 2008 - 2009 - 2010 - 2011 - 2012 - 2013 - 2014 - 2015 - 2016 - -$ 3000: OPERATING EXPENSES Acct #Amount 3001 245$ 3002 15 3003 21 3004 - 3005 1,725 3006 466 3007 - 3008 - 3009 354 3010 - 3011 - 3012 - 2,825$ 4000: FACILITIES & EQUIPMENT Acct #Amount 4001 20$ 4002 - 4003 - 4004 - 4005 - 4006 27 4007 - 4008 - 4009 - 4010 - 47$ 5000: SPECIAL EXPENSES Acct #Amount 5001 -$ 5002 - 5003 - Staff Mileage Subscriptions & Memberships Clothing, Food, & Hygiene Other (Specify) Other (Specify) Office, Household & Program Supplies Utility Vouchers Program Supplies - Medical Medication Supports Household Items for Clients Employment Support Other (Specify) Other (Specify) Other (Specify) Other (Specify) Telecommunications Printing/Postage Consultant (Network & Data Management) FACILITIES/EQUIPMENT TOTAL: OPERATING EXPENSES TOTAL: Other (Specify) Advertising Rent/Lease Building Building Maintenance Education Support Other: Livescan, TB Test, Background Check Staff Development & Training Child Care Rent/Lease Vehicles Client Transportation & Support Client Housing Support Other (Specify) Other (Specify) Contractual/Consulting Services (Specify) Security Utilities Rent/Lease Equipment Other (Specify) Other (Specify) Other (Specify) Other (Specify) Vehicle Maintenance HMIS (Health Management Information System) Line Item Description Line Item Description Line Item Description DIRECT CLIENT CARE TOTAL Fresno County Department of Behavioral Health Contract Budget Template Revised 2/7/2020 Exhibit C Page 2 of 46 5004 - 5005 332 5006 - 5007 - 5008 - 332$ 6000: ADMINISTRATIVE EXPENSES Acct #Amount 6001 4,052$ 6002 - 6003 - 6004 - 6005 125 6006 - 6007 - 6008 - 6009 - 6010 - 6011 - 6012 - 4,177$ 7000: FIXED ASSETS Acct #Amount 7001 1,000$ 7002 - 7003 - 7004 - 7005 - 7006 - 7007 - 7008 - 1,000$ Acct #Service Units Rate Amount 8001 Mental Health Services 0 - -$ 8002 Case Management 0 - - 8003 Crisis Services 0 - - 8004 Medication Support 0 - - 8005 Collateral 0 - - 8006 Plan Development 0 - - 8007 Assessment 0 - - 8008 Rehabilitation 0 - - 0 -$ 0% - 0%- -$ Payroll Services Computer Equipment & Software Copiers, Cell Phones, Tablets, Devices to Contain HIPAA Data Furniture & Fixtures Leasehold/Tenant/Building Improvements Insurance (Specify): General, Auto, Cyber Other (Specify) Other Assets over $500 with Lifespan of 2 Years + PROGRAM FUNDING SOURCES 44,694$ TOTAL PROGRAM EXPENSES FIXED ASSETS EXPENSES TOTAL ADMINISTRATIVE EXPENSES TOTAL MEDI-CAL FFP TOTAL SPECIAL EXPENSES TOTAL: Line Item Description Depreciation (Provider-Owned Equipment to be Used for Program Purposes) External Audit Professional Liability Insurance Accounting/Bookkeeping Line Item Description Translation Services Administrative Overhead Other: Case Management Online Platform Other (Specify) Other (Specify) Other (Specify) Other (Specify) Other (Specify) Other (Specify) Other (Specify) Assets over $5,000/unit (Specify) Other (Specify) Other (Specify) 8000 - SHORT/DOYLE MEDI-CAL (FEDERAL FINANCIAL PARTICIPATION) Estimated Specialty Mental Health Services Billing Totals: Estimated % of Clients who are Medi-Cal Beneficiaries Estimated Total Cost of Specialty Mental Health Services Provided to Medi-Cal Beneficiaries Federal Financial Participation (FFP) % Line Item Description Fresno County Department of Behavioral Health Contract Budget Template Revised 2/7/2020 Exhibit C Page 3 of 46 Acct #Amount 8101 Drug Medi-Cal -$ 8102 SABG -$ -$ Acct #Amount 8201 Realignment -$ -$ Acct #MHSA Component Amount 8301 CSS - Community Services & Supports 44,694$ 8302 PEI - Prevention & Early Intervention - 8303 INN - Innovations - 8304 WET - Workforce Education & Training - 8305 CFTN - Capital Facilities & Technology - 44,694$ Acct #Amount 8401 Client Fees -$ 8402 Client Insurance - 8403 - 8404 - 8405 - -$ 8200 - REALIGNMENT NET PROGRAM COST: TOTAL PROGRAM FUNDING SOURCES:44,694$ 0$ SUBSTANCE USE DISORDER FUNDS TOTAL MHSA TOTAL Line Item Description 8100 - SUBSTANCE USE DISORDER FUNDS OTHER REVENUE TOTAL Line Item Description 8400 - OTHER REVENUE Grants (Specify) Other (Specify) Other (Specify) MHSA Program Name 8300 - MENTAL HEALTH SERVICE ACT (MHSA) Line Item Description REALIGNMENT TOTAL Fresno County Department of Behavioral Health Contract Budget Template Revised 2/7/2020 Exhibit C Page 4 of 46 Budget Narrative ACCT #LINE ITEM AMT DETAILED DESCRIPTION OF ITEMS BUDGETED IN EACH ACCOUNT LINE 1000: SALARIES & BENEFITS 36,313 Employee Salaries 27,260 1101 Senior RAB Manager 2,300 Senior RAB Manager: A member of RAB's senior management team will be assigned to monitor the program manager's performance, the overall activities of the program, and ensure compliance with the requirements of the County Department of Behavioral Health and all applicable laws and regulations. This senior manager will also coordinate with other RAB management teams including finance, information/technology, human resources, etc. The senior manager will not be responsible for directly assisting any program participants. Allocation is higher than in subsequent years 1102 Data Analyst 2,243 Data Analyst: RAB will assign a partial allocation of the data analyst's time to this project in order to assist the Family Advocate program manager with monitoring of program performance and determining the needs of the community. The data analyst has experience assisting other programs that must comply with HIPAA. The data analyst will not be responsible for directly assisting any program participants. The rate of FTE allocation is higher with the ramp-up period than subsequent CFYs in order to develop case management systems and reports. 1103 Program Manager 10,409 Program Manager: This proposal includes a full time allocation of a program manager who will be responsible for overseeing the program's family advocates. The program manager will also be the primary person assigned to answer the Family Advocate phone line or respond to voicemails outside of normal business hours. The program manager will also attend events in the community and management meetings at the Department of Behavioral Health. 1104 Family Navigator 6,154 Family Navigator: The Family Navigators will be the primary staff members assisting program participants. FNs will be hired later than PM in this rampu up period. 1105 Family Navigator 6,154 Family Navigator: The Family Navigators will be the primary staff members assisting program participants. FNs will be hired later than PM in this rampu up period. 1106 0 - 1107 0 - 1108 0 - 1109 0 - 1110 0 - 1111 0 - 1112 0 - 1113 0 - 1114 0 - 1115 0 - 1116 0 - 1117 0 - 1118 0 - 1119 0 - 1120 0 - Employee Benefits 5,785 1201 Retirement 1,090 Reading and Beyond provides a 4% match to employee 401k contributions as part of the organization's compensation/benefit and retention strategies 1202 Worker's Compensation 221 Worker's Compensation Insurance 1203 Health Insurance 4,360 An estimate of health insurance coverage for the staff assigned to the grant. 1204 Accrued Paid Leave 114 Reading and Beyond estimates that staff allocated to this program will earn PTO valued at this rate. 1205 Other (Specify)- 1206 Other (Specify)- Payroll Taxes & Expenses:3,268 1301 OASDI 1,690 OASDI cost is estimated at 6.2% x total salary 1302 FICA/MEDICARE 395 FICA/Medicare cost is estimated at 1.45% x total salary 1303 SUI 1,183 SUI cost is estimated at 1st $7,000 x 6.8% 1304 Other (Specify)- Reading and Beyond Family Advocate Services Fiscal Year (FY 2019-2020) Fresno County Department of Behavioral Health Contract Budget Narrative Revised 2/7/2020 Exhibit C Page 5 of 46 ACCT #LINE ITEM AMT DETAILED DESCRIPTION OF ITEMS BUDGETED IN EACH ACCOUNT LINE 1305 Other (Specify)- 1306 Other (Specify)- 2000: CLIENT SUPPORT - 2001 Child Care - 2002 Client Housing Support - 2003 Client Transportation & Support - 2004 Clothing, Food, & Hygiene - 2005 Education Support - 2006 Employment Support - 2007 Household Items for Clients - 2008 Medication Supports - 2009 Program Supplies - Medical - 2010 Utility Vouchers - 2011 Other (Specify)- 2012 Other (Specify)- 2013 Other (Specify)- 2014 Other (Specify)- 2015 Other (Specify)- 2016 Other (Specify)- 3000: OPERATING EXPENSES 2,825 3001 Telecommunications 245 Telephone/Internet: The allocation in this category reflects the usage of information/technology services for the data analyst and senior manager as well as a dedicated cell phone for program services outside of normal business hours. 3002 Printing/Postage 15 Printing/Reproduction: The allocation in this category reflects the usage of the RAB headquarter office printer/scanner/copier for the data analyst and senior manager. 3003 Office, Household & Program Supplies 21 Office Supplies & Equipment: The allocation in this category reflects the usage of the RAB headquarter office supplies for the data analyst and senior manager. 3004 Advertising - 3005 Staff Development & Training 1,725 Staff Training: RAB has developed a curriculum of training programs for the staff and manager providing direct services to participants. These programs include 5 two-hour modules online from the Evidence Based Portal (EBPHUB.com) including: Evidence-based Case Management, Motivational Interviewing, Trauma Informed Care, and Introduction to Cognitive Behavioral Skills. Each training costs $125.00 per employee per session. RAB will also seek out NAMI Mental Health First Aid classes for program staff, which are sometimes offered free of charge but may also cost $75.00 per participant. RAB staff will also participate in department training in order to build rapport with DBH colleagues and better understand DBH's organizational philosophy. These training sessions will include but cultural competency and HIPAA. Training will occur on a regular basis for all staff. RAB will review training on a yearly basis to ensure the most effective opportunities are made available to program staff. 3006 Staff Mileage 466 Staff Mileage/Vehicle Maintenance: The allocation represents occasional travel by the data analyst and senior manager in support of the program. Examples of this type of travel include periodic visits to the staff at their offices, attending meetings with department analysts and managers, and attending community events for the benefit of the program. The allocation for this category also represents staff travel to offices in order to ensure coverage, the program manager traveling to department offices and RAB's headquarters in order to oversee the program, as well as travel to meetings and events related to the program. 3007 Subscriptions & Memberships - 3008 Vehicle Maintenance - 3009 Other: Livescan, TB Test, Background Check 354 Other - (Livescan, TB Test. Background check): RAB conducts several checks and tests for all newly hired employees. These include fingerprinting / Livescan, a test for TB, and a background check to confirm employment history and education. 3010 Other (Specify)- 3011 Other (Specify)- 3012 Other (Specify)- 4000: FACILITIES & EQUIPMENT 47 Fresno County Department of Behavioral Health Contract Budget Narrative Revised 2/7/2020 Exhibit C Page 6 of 46 ACCT #LINE ITEM AMT DETAILED DESCRIPTION OF ITEMS BUDGETED IN EACH ACCOUNT LINE 4001 Building Maintenance 20 Allocation of RAB's maintenance / custodial costs based on the administrative staffing of this program. 4002 Rent/Lease Building - 4003 Rent/Lease Equipment - 4004 Rent/Lease Vehicles - 4005 Security - 4006 Utilities 27 Allocation of RAB's utilities costs based on the administrative staffing of this program. 4007 Other (Specify)- The program will fund one laptop (primarily for the program manager) for afterhours case management / data entry. 4008 Other (Specify)- 4009 Other (Specify)- 4010 Other (Specify)- 5000: SPECIAL EXPENSES 332 5001 Consultant (Network & Data Management)- 5002 HMIS (Health Management Information System) - 5003 Contractual/Consulting Services (Specify)- 5004 Translation Services - 5005 Other: Case Management Online Platform 332 Other - (Case Management Online Platform): RAB subscribes to the Apricot case management web based platform, a product of Social Solutions. This site allows for customized case management profiles, forms, and fields and also for the creation of customized and updateable reports using this data. 5006 Other (Specify)- 5007 Other (Specify)- 5008 Other (Specify)- 6000: ADMINISTRATIVE EXPENSES 4,177 6001 Administrative Overhead 4,052 Administrative Overhead (Indirect): RAB's 10% indirect rate provides for the salaries of administrative staff in the following departments: Finance, Information/Technology, and Human Resources. These staff are responsible for processing payroll, invoicing for contracts and grants, providing and maintaining the equipment used for this program, and the hiring and management oversight of employees. 6002 Professional Liability Insurance - 6003 Accounting/Bookkeeping - 6004 External Audit - 6005 Insurance (Specify): General, Auto, Cyber 125 Allocation of RAB's organizational insurance costs based on the staffing of this program. 6006 Payroll Services - 6007 Depreciation (Provider-Owned Equipment to be Used for Program Purposes) - 6008 Other (Specify)- 6009 Other (Specify)- 6010 Other (Specify)- 6011 Other (Specify)- 6012 Other (Specify)- 7000: FIXED ASSETS 1,000 7001 Computer Equipment & Software 1,000 The program will fund one laptop (primarily for the program manager) for afterhours case management / data entry. 7002 Copiers, Cell Phones, Tablets, Devices to Contain HIPAA Data - 7003 Furniture & Fixtures - 7004 Leasehold/Tenant/Building Improvements - 7005 Other Assets over $500 with Lifespan of 2 Years + - 7006 Assets over $5,000/unit (Specify)- 7007 Other (Specify)- 7008 Other (Specify)- TOTAL PROGRAM EXPENSE FROM BUDGET NARRATIVE:44,694 TOTAL PROGRAM EXPENSES FROM BUDGET TEMPLATE:44,694 - Fresno County Department of Behavioral Health Contract Budget Narrative Revised 2/7/2020 Exhibit C Page 7 of 46 Employee Salaries Acct #Position FTE Admin Direct Total 1101 Senior RAB Manager 0.07 9,222$ 9,222$ 1102 Data Analyst 0.20 13,493 13,493 1103 Program Manager 1.00 62,459 62,459 1104 Family Navigator 1.00 41,032 41,032 1105 Family Navigator 1.00 41,032 41,032 1106 - - - 1107 - - - 1108 - - - 1109 - - - 1110 - - - 1111 - - - 1112 - - - 1113 - - - 1114 - - - 1115 - - - 1116 - - - 1117 - - - 1118 - - - 1119 - - - 1120 - - - Personnel Salaries Subtotal 3.27 22,715$ 144,522$ 167,237$ Employee Benefits Acct #Admin Direct Total 1201 909$ 5,778$ 6,687$ 1202 184 1,170 1,354 1203 3,634 23,111 26,745 1204 568 3,611 4,179 1205 - - - 1206 - - - 5,295$ 33,670$ 38,965$ Payroll Taxes & Expenses: Acct #Admin Direct Total 1301 1,408$ 8,955$ 10,363$ 1302 329 2,094 2,423 1303 91 1,092 1,183 1304 - - - 1305 - - - 1306 - - - 1,828$ 12,141$ 13,969$ 29,838$ 190,333$ 220,171$ 2000: CLIENT SUPPORT Acct #Amount Other (Specify) Other (Specify) Other (Specify) Payroll Taxes & Expenses Subtotal: EMPLOYEE SALARIES & BENEFITS TOTAL: Line Item Description FICA/MEDICARE SUI Retirement Worker's Compensation Health Insurance Accrued Paid Leave Other (Specify) Other (Specify) Family Advocate Services Reading and Beyond Fiscal Year (FY 2020-2021) PROGRAM EXPENSES 1000: SALARIES & BENEFITS Description Employee Benefits Subtotal: Description OASDI Fresno County Department of Behavioral Health Contract Budget Template Revised 2/7/2020 Exhibit C Page 8 of 46 2001 -$ 2002 - 2003 - 2004 - 2005 - 2006 - 2007 - 2008 - 2009 - 2010 - 2011 - 2012 - 2013 - 2014 - 2015 - 2016 - -$ 3000: OPERATING EXPENSES Acct #Amount 3001 1,411$ 3002 110 3003 82 3004 - 3005 - 3006 2,480 3007 - 3008 - 3009 - 3010 - 3011 - 3012 - 4,083$ 4000: FACILITIES & EQUIPMENT Acct #Amount 4001 123$ 4002 - 4003 - 4004 - 4005 - 4006 159 4007 - 4008 - 4009 - 4010 - 282$ 5000: SPECIAL EXPENSES Acct #Amount 5001 -$ 5002 - 5003 - FACILITIES/EQUIPMENT TOTAL: Line Item Description Consultant (Network & Data Management) HMIS (Health Management Information System) Contractual/Consulting Services (Specify) Security Utilities Other (Specify) Other (Specify) Other (Specify) Other (Specify) OPERATING EXPENSES TOTAL: Line Item Description Building Maintenance Rent/Lease Building Rent/Lease Equipment Rent/Lease Vehicles Subscriptions & Memberships Vehicle Maintenance Other (Specify) Other (Specify) Other (Specify) Other (Specify) Telecommunications Printing/Postage Office, Household & Program Supplies Advertising Staff Development & Training Staff Mileage Other (Specify) Other (Specify) Other (Specify) Other (Specify) DIRECT CLIENT CARE TOTAL Line Item Description Household Items for Clients Medication Supports Program Supplies - Medical Utility Vouchers Other (Specify) Other (Specify) Client Housing Support Client Transportation & Support Clothing, Food, & Hygiene Education Support Employment Support Child Care Fresno County Department of Behavioral Health Contract Budget Template Revised 2/7/2020 Exhibit C Page 9 of 46 5004 - 5005 2,053 5006 - 5007 - 5008 - 2,053$ 6000: ADMINISTRATIVE EXPENSES Acct #Amount 6001 22,659$ 6002 - 6003 - 6004 - 6005 752 6006 - 6007 - 6008 - 6009 - 6010 - 6011 - 6012 - 23,411$ 7000: FIXED ASSETS Acct #Amount 7001 -$ 7002 - 7003 - 7004 - 7005 - 7006 - 7007 - 7008 - -$ Acct #Service Units Rate Amount 8001 Mental Health Services 0 - -$ 8002 Case Management 0 - - 8003 Crisis Services 0 - - 8004 Medication Support 0 - - 8005 Collateral 0 - - 8006 Plan Development 0 - - 8007 Assessment 0 - - 8008 Rehabilitation 0 - - 0 -$ 0% - 0%- -$ Federal Financial Participation (FFP) % MEDI-CAL FFP TOTAL PROGRAM FUNDING SOURCES 8000 - SHORT/DOYLE MEDI-CAL (FEDERAL FINANCIAL PARTICIPATION) Line Item Description Estimated Specialty Mental Health Services Billing Totals: Estimated % of Clients who are Medi-Cal Beneficiaries Estimated Total Cost of Specialty Mental Health Services Provided to Medi-Cal Beneficiaries FIXED ASSETS EXPENSES TOTAL TOTAL PROGRAM EXPENSES 250,000$ Assets over $5,000/unit (Specify) Other (Specify) Other (Specify) Administrative Overhead Professional Liability Insurance Accounting/Bookkeeping External Audit Depreciation (Provider-Owned Equipment to be Used for Program Purposes) SPECIAL EXPENSES TOTAL: Line Item Description Line Item Description Computer Equipment & Software Copiers, Cell Phones, Tablets, Devices to Contain HIPAA Data Furniture & Fixtures Leasehold/Tenant/Building Improvements Other Assets over $500 with Lifespan of 2 Years + ADMINISTRATIVE EXPENSES TOTAL Other (Specify) Other (Specify) Other (Specify) Other (Specify) Other (Specify) Payroll Services Other: Case Management Online Platform Other (Specify) Other (Specify) Other (Specify) Insurance (Specify): General, Auto, Cyber Translation Services Fresno County Department of Behavioral Health Contract Budget Template Revised 2/7/2020 Exhibit C Page 10 of 46 Acct #Amount 8101 Drug Medi-Cal -$ 8102 SABG -$ -$ Acct #Amount 8201 Realignment 0$ 0$ Acct #MHSA Component Amount 8301 CSS - Community Services & Supports 250,000$ 8302 PEI - Prevention & Early Intervention - 8303 INN - Innovations - 8304 WET - Workforce Education & Training - 8305 CFTN - Capital Facilities & Technology - 250,000$ Acct #Amount 8401 Client Fees -$ 8402 Client Insurance - 8403 - 8404 - 8405 - -$ Grants (Specify) OTHER REVENUE TOTAL TOTAL PROGRAM FUNDING SOURCES:250,000$ NET PROGRAM COST: -$ MHSA TOTAL 8400 - OTHER REVENUE Line Item Description Other (Specify) Other (Specify) REALIGNMENT TOTAL 8300 - MENTAL HEALTH SERVICE ACT (MHSA) MHSA Program Name 8100 - SUBSTANCE USE DISORDER FUNDS Line Item Description SUBSTANCE USE DISORDER FUNDS TOTAL 8200 - REALIGNMENT Line Item Description Fresno County Department of Behavioral Health Contract Budget Template Revised 2/7/2020 Exhibit C Page 11 of 46 Budget Narrative ACCT #LINE ITEM AMT DETAILED DESCRIPTION OF ITEMS BUDGETED IN EACH ACCOUNT LINE 1000: SALARIES & BENEFITS 220,171 Employee Salaries 167,237 1101 Senior RAB Manager 9,222 Senior RAB Manager: A member of RAB's senior management team will be assigned to monitor the program manager's performance, the overall activities of the program, and ensure compliance with the requirements of the County Department of Behavioral Health and all applicable laws and regulations. This senior manager will also coordinate with other RAB management teams including finance, information/technology, human resources, etc. The senior manager will not be responsible for directly assisting any program participants. Allocation of this staff member's salary is higher during the initial fiscal years of the program and declines as oversight / senior management involvement in the program is expected to decline due to increased staff and program manager capacity. 1102 Data Analyst 13,493 Data Analyst: RAB will assign a partial allocation of the data analyst's time to this project in order to assist the Family Advocate program manager with monitoring of program performance and determining the needs of the community. The data analyst has experience assisting other programs that must comply with HIPAA. The data analyst will not be responsible for directly assisting any program participants. Allocation of this staff member's salary is higher during the initial fiscal years of the program and declines as analyst involvement in the program is expected to decline due to increased staff and program manager capacity. 1103 Program Manager 62,459 Program Manager: This proposal includes a full time allocation of a program manager who will be responsible for overseeing the program's family advocates. The program manager will also be the primary person assigned to answer the Family Advocate phone line or respond to voicemails outside of normal business hours. The program manager will also attend events in the community and management meetings at the Department of Behavioral Health. 1104 Family Navigator 41,032 Family Navigator: The Family Navigators will be the primary staff members assisting program participants. FNs will be hired later than PM in this rampu up period. 1105 Family Navigator 41,032 Family Navigator: The Family Navigators will be the primary staff members assisting program participants. FNs will be hired later than PM in this rampu up period. 1106 0 - 1107 0 - 1108 0 - 1109 0 - 1110 0 - 1111 0 - 1112 0 - 1113 0 - 1114 0 - 1115 0 - 1116 0 - 1117 0 - 1118 0 - 1119 0 - 1120 0 - Employee Benefits 38,965 1201 Retirement 6,687 Reading and Beyond provides a 4% match to employee 401k contributions as part of the organization's compensation/benefit and retention strategies 1202 Worker's Compensation 1,354 Worker's Compensation Insurance 1203 Health Insurance 26,745 An estimate of health insurance coverage for the staff assigned to the grant. 1204 Accrued Paid Leave 4,179 Reading and Beyond estimates that staff allocated to this program will earn PTO valued at this rate. 1205 Other (Specify)- 1206 Other (Specify)- Payroll Taxes & Expenses:13,969 1301 OASDI 10,363 OASDI cost is estimated at 6.2% x total salary Family Advocate Services Reading and Beyond Fiscal Year (FY 2020-2021) Fresno County Department of Behavioral Health Contract Budget Narrative Revised 2/7/2020 Exhibit C Page 12 of 46 ACCT #LINE ITEM AMT DETAILED DESCRIPTION OF ITEMS BUDGETED IN EACH ACCOUNT LINE 1302 FICA/MEDICARE 2,423 FICA/Medicare cost is estimated at 1.45% x total salary 1303 SUI 1,183 SUI cost is estimated at 1st $7,000 x 6.8% 1304 Other (Specify)- 1305 Other (Specify)- 1306 Other (Specify)- 2000: CLIENT SUPPORT - 2001 Child Care - 2002 Client Housing Support - 2003 Client Transportation & Support - 2004 Clothing, Food, & Hygiene - 2005 Education Support - 2006 Employment Support - 2007 Household Items for Clients - 2008 Medication Supports - 2009 Program Supplies - Medical - 2010 Utility Vouchers - 2011 Other (Specify)- 2012 Other (Specify)- 2013 Other (Specify)- 2014 Other (Specify)- 2015 Other (Specify)- 2016 Other (Specify)- 3000: OPERATING EXPENSES 4,083 3001 Telecommunications 1,411 Telephone/Internet: The allocation in this category reflects the usage of information/technology services for the data analyst and senior manager as well as a dedicated cell phone for program services outside of normal business hours. 3002 Printing/Postage 110 Printing/Reproduction: The allocation in this category reflects the usage of the RAB headquarter office printer/scanner/copier for the data analyst and senior manager. 3003 Office, Household & Program Supplies 82 Office Supplies & Equipment: The allocation in this category reflects the usage of the RAB headquarter office supplies for the data analyst and senior manager. 3004 Advertising - 3005 Staff Development & Training - 3006 Staff Mileage 2,480 Staff Mileage/Vehicle Maintenance: The allocation represents occasional travel by the data analyst and senior manager in support of the program. Examples of this type of travel include periodic visits to the staff at their offices, attending meetings with department analysts and managers, and attending community events for the benefit of the program. The allocation for this category also represents staff travel to offices in order to ensure coverage, the program manager traveling to department offices and RAB's headquarters in order to oversee the program, as well as travel to meetings and events related to the program. 3007 Subscriptions & Memberships - 3008 Vehicle Maintenance - 3009 Other (Specify)- 3010 Other (Specify)- 3011 Other (Specify)- 3012 Other (Specify)- 4000: FACILITIES & EQUIPMENT 282 4001 Building Maintenance 123 Allocation of RAB's maintenance / custodial costs based on the administrative staffing of this program. 4002 Rent/Lease Building - 4003 Rent/Lease Equipment - 4004 Rent/Lease Vehicles - 4005 Security - 4006 Utilities 159 Allocation of RAB's utilities costs based on the administrative staffing of this program. 4007 Other (Specify)- 4008 Other (Specify)- 4009 Other (Specify)- 4010 Other (Specify)- Fresno County Department of Behavioral Health Contract Budget Narrative Revised 2/7/2020 Exhibit C Page 13 of 46 ACCT #LINE ITEM AMT DETAILED DESCRIPTION OF ITEMS BUDGETED IN EACH ACCOUNT LINE 5000: SPECIAL EXPENSES 2,053 5001 Consultant (Network & Data Management)- 5002 HMIS (Health Management Information System) - 5003 Contractual/Consulting Services (Specify)- 5004 Translation Services - 5005 Other: Case Management Online Platform 2,053 Other - (Case Management Online Platform): RAB subscribes to the Apricot case management web based platform, a product of Social Solutions. This site allows for customized case management profiles, forms, and fields and also for the creation of customized and updateable reports using this data. 5006 Other (Specify)- 5007 Other (Specify)- 5008 Other (Specify)- 6000: ADMINISTRATIVE EXPENSES 23,411 6001 Administrative Overhead 22,659 Administrative Overhead (Indirect): RAB's 10% indirect rate provides for the salaries of administrative staff in the following departments: Finance, Information/Technology, and Human Resources. These staff are responsible for processing payroll, invoicing for contracts and grants, providing and maintaining the equipment used for this program, and the hiring and management oversight of employees. 6002 Professional Liability Insurance - 6003 Accounting/Bookkeeping - 6004 External Audit - 6005 Insurance (Specify): General, Auto, Cyber 752 Allocation of RAB's organizational insurance costs based on the staffing of this program. 6006 Payroll Services - 6007 Depreciation (Provider-Owned Equipment to be Used for Program Purposes) - 6008 Other (Specify)- 6009 Other (Specify)- 6010 Other (Specify)- 6011 Other (Specify)- 6012 Other (Specify)- 7000: FIXED ASSETS - 7001 Computer Equipment & Software - 7002 Copiers, Cell Phones, Tablets, Devices to Contain HIPAA Data - 7003 Furniture & Fixtures - 7004 Leasehold/Tenant/Building Improvements - 7005 Other Assets over $500 with Lifespan of 2 Years + - 7006 Assets over $5,000/unit (Specify)- 7007 Other (Specify)- 7008 Other (Specify)- TOTAL PROGRAM EXPENSE FROM BUDGET NARRATIVE:250,000 TOTAL PROGRAM EXPENSES FROM BUDGET TEMPLATE:250,000 - Fresno County Department of Behavioral Health Contract Budget Narrative Revised 2/7/2020 Exhibit C Page 14 of 46 Employee Salaries Acct #Position FTE Admin Direct Total 1101 Senior RAB Manager 0.05 7,107$ 7,107$ 1102 Data Analyst 0.18 12,175 12,175 1103 Program Manager 1.00 62,459 62,459 1104 Family Navigator 1.00 42,000 42,000 1105 Family Navigator 1.00 42,000 42,000 1106 - - - 1107 - - - 1108 - - - 1109 - - - 1110 - - - 1111 - - - 1112 - - - 1113 - - - 1114 - - - 1115 - - - 1116 - - - 1117 - - - 1118 - - - 1119 - - - 1120 - - - Personnel Salaries Subtotal 3.23 19,282$ 146,458$ 165,739$ Employee Benefits Acct #Admin Direct Total 1201 771$ 5,855$ 6,626$ 1202 156 1,186 1,342 1203 3,085 23,420 26,505 1204 482 3,659 4,141 1205 - - - 1206 - - - 4,494$ 34,120$ 38,614$ Payroll Taxes & Expenses: Acct #Admin Direct Total 1301 1,195$ 9,075$ 10,270$ 1302 280 2,122 2,402 1303 91 1,092 1,183 1304 - - - 1305 - - - 1306 - - - 1,566$ 12,289.00$ 13,855.00$ 25,342$ 192,867$ 218,208$ 2000: CLIENT SUPPORT Acct #Amount Other (Specify) Other (Specify) Other (Specify) Payroll Taxes & Expenses Subtotal: EMPLOYEE SALARIES & BENEFITS TOTAL: Line Item Description FICA/MEDICARE SUI Retirement Worker's Compensation Health Insurance Accrued Paid Leave Other (Specify) Other (Specify) Family Advocate Services Reading and Beyond Fiscal Year (FY 2021-2022) PROGRAM EXPENSES 1000: SALARIES & BENEFITS Description Employee Benefits Subtotal: Description OASDI Fresno County Department of Behavioral Health Contract Budget Template Revised 2/7/2020 Exhibit C Page 15 of 46 2001 -$ 2002 - 2003 - 2004 - 2005 - 2006 - 2007 - 2008 - 2009 - 2010 - 2011 - 2012 - 2013 - 2014 - 2015 - 2016 - -$ 3000: OPERATING EXPENSES Acct #Amount 3001 1,349$ 3002 95 3003 71 3004 - 3005 1,725 3006 2,452 3007 - 3008 - 3009 354 3010 - 3011 - 3012 - 6,046$ 4000: FACILITIES & EQUIPMENT Acct #Amount 4001 123$ 4002 - 4003 - 4004 - 4005 - 4006 159 4007 - 4008 - 4009 - 4010 - 282$ 5000: SPECIAL EXPENSES Acct #Amount 5001 -$ 5002 - 5003 - FACILITIES/EQUIPMENT TOTAL: Line Item Description Consultant (Network & Data Management) HMIS (Health Management Information System) Contractual/Consulting Services (Specify) Security Utilities Other (Specify) Other (Specify) Other (Specify) Other (Specify) OPERATING EXPENSES TOTAL: Line Item Description Building Maintenance Rent/Lease Building Rent/Lease Equipment Rent/Lease Vehicles Subscriptions & Memberships Vehicle Maintenance Other: Livescan, TB Test, Background Check Other (Specify) Other (Specify) Other (Specify) Telecommunications Printing/Postage Office, Household & Program Supplies Advertising Staff Development & Training Staff Mileage Other (Specify) Other (Specify) Other (Specify) Other (Specify) DIRECT CLIENT CARE TOTAL Line Item Description Household Items for Clients Medication Supports Program Supplies - Medical Utility Vouchers Other (Specify) Other (Specify) Client Housing Support Client Transportation & Support Clothing, Food, & Hygiene Education Support Employment Support Child Care Fresno County Department of Behavioral Health Contract Budget Template Revised 2/7/2020 Exhibit C Page 16 of 46 5004 - 5005 2,053 5006 - 5007 - 5008 - 2,053$ 6000: ADMINISTRATIVE EXPENSES Acct #Amount 6001 22,659$ 6002 - 6003 - 6004 - 6005 752 6006 - 6007 - 6008 - 6009 - 6010 - 6011 - 6012 - 23,411$ 7000: FIXED ASSETS Acct #Amount 7001 -$ 7002 - 7003 - 7004 - 7005 - 7006 - 7007 - 7008 - -$ Acct #Service Units Rate Amount 8001 Mental Health Services 0 - -$ 8002 Case Management 0 - - 8003 Crisis Services 0 - - 8004 Medication Support 0 - - 8005 Collateral 0 - - 8006 Plan Development 0 - - 8007 Assessment 0 - - 8008 Rehabilitation 0 - - 0 -$ 0% - 0%- -$ Federal Financial Participation (FFP) % MEDI-CAL FFP TOTAL PROGRAM FUNDING SOURCES 8000 - SHORT/DOYLE MEDI-CAL (FEDERAL FINANCIAL PARTICIPATION) Line Item Description Estimated Specialty Mental Health Services Billing Totals: Estimated % of Clients who are Medi-Cal Beneficiaries Estimated Total Cost of Specialty Mental Health Services Provided to Medi-Cal Beneficiaries FIXED ASSETS EXPENSES TOTAL TOTAL PROGRAM EXPENSES 250,000$ Assets over $5,000/unit (Specify) Other (Specify) Other (Specify) Administrative Overhead Professional Liability Insurance Accounting/Bookkeeping External Audit Depreciation (Provider-Owned Equipment to be Used for Program Purposes) SPECIAL EXPENSES TOTAL: Line Item Description Line Item Description Computer Equipment & Software Copiers, Cell Phones, Tablets, Devices to Contain HIPAA Data Furniture & Fixtures Leasehold/Tenant/Building Improvements Other Assets over $500 with Lifespan of 2 Years + ADMINISTRATIVE EXPENSES TOTAL Other (Specify) Other (Specify) Other (Specify) Other (Specify) Other (Specify) Payroll Services Other: Case Management Online Platform Other (Specify) Other (Specify) Other (Specify) Insurance (Specify): General, Auto, Cyber Translation Services Fresno County Department of Behavioral Health Contract Budget Template Revised 2/7/2020 Exhibit C Page 17 of 46 Acct #Amount 8101 Drug Medi-Cal -$ 8102 SABG -$ -$ Acct #Amount 8201 Realignment 0$ 0$ Acct #MHSA Component Amount 8301 CSS - Community Services & Supports 250,000$ 8302 PEI - Prevention & Early Intervention - 8303 INN - Innovations - 8304 WET - Workforce Education & Training - 8305 CFTN - Capital Facilities & Technology - 250,000$ Acct #Amount 8401 Client Fees -$ 8402 Client Insurance - 8403 - 8404 - 8405 - -$ Grants (Specify) OTHER REVENUE TOTAL TOTAL PROGRAM FUNDING SOURCES:250,000$ NET PROGRAM COST: -$ MHSA TOTAL 8400 - OTHER REVENUE Line Item Description Other (Specify) Other (Specify) REALIGNMENT TOTAL 8300 - MENTAL HEALTH SERVICE ACT (MHSA) MHSA Program Name 8100 - SUBSTANCE USE DISORDER FUNDS Line Item Description SUBSTANCE USE DISORDER FUNDS TOTAL 8200 - REALIGNMENT Line Item Description Fresno County Department of Behavioral Health Contract Budget Template Revised 2/7/2020 Exhibit C Page 18 of 46 Budget Narrative ACCT #LINE ITEM AMT DETAILED DESCRIPTION OF ITEMS BUDGETED IN EACH ACCOUNT LINE 1000: SALARIES & BENEFITS 218,208 Employee Salaries 165,739 1101 Senior RAB Manager 7,107 Senior RAB Manager: A member of RAB's senior management team will be assigned to monitor the program manager's performance, the overall activities of the program, and ensure compliance with the requirements of the County Department of Behavioral Health and all applicable laws and regulations. This senior manager will also coordinate with other RAB management teams including finance, information/technology, human resources, etc. The senior manager will not be responsible for directly assisting any program participants. Allocation of this staff member's salary is higher during the initial fiscal years of the program and declines as oversight / senior management involvement in the program is expected to decline due to increased staff and program manager capacity. 1102 Data Analyst 12,175 Data Analyst: RAB will assign a partial allocation of the data analyst's time to this project in order to assist the Family Advocate program manager with monitoring of program performance and determining the needs of the community. The data analyst has experience assisting other programs that must comply with HIPAA. The data analyst will not be responsible for directly assisting any program participants. Allocation of this staff member's salary is higher during the initial fiscal years of the program and declines as analyst involvement in the program is expected to decline due to increased staff and program manager capacity. 1103 Program Manager 62,459 Program Manager: This proposal includes a full time allocation of a program manager who will be responsible for overseeing the program's family advocates. The program manager will also be the primary person assigned to answer the Family Advocate phone line or respond to voicemails outside of normal business hours. The program manager will also attend events in the community and management meetings at the Department of Behavioral Health. 1104 Family Navigator 42,000 Family Navigator: The Family Navigators will be the primary staff members assisting program participants. FNs will be hired later than PM in this rampu up period. 1105 Family Navigator 42,000 Family Navigator: The Family Navigators will be the primary staff members assisting program participants. FNs will be hired later than PM in this rampu up period. 1106 0 - 1107 0 - 1108 0 - 1109 0 - 1110 0 - 1111 0 - 1112 0 - 1113 0 - 1114 0 - 1115 0 - 1116 0 - 1117 0 - 1118 0 - 1119 0 - 1120 0 - Employee Benefits 38,614 1201 Retirement 6,626 Reading and Beyond provides a 4% match to employee 401k contributions as part of the organization's compensation/benefit and retention strategies 1202 Worker's Compensation 1,342 Worker's Compensation Insurance 1203 Health Insurance 26,505 An estimate of health insurance coverage for the staff assigned to the grant. 1204 Accrued Paid Leave 4,141 Reading and Beyond estimates that staff allocated to this program will earn PTO valued at this rate. 1205 Other (Specify)- 1206 Other (Specify)- Payroll Taxes & Expenses:13,855 Family Advocate Services Reading and Beyond Fiscal Year (FY 2021-2022) Fresno County Department of Behavioral Health Contract Budget Narrative Revised 2/7/2020 Exhibit C Page 19 of 46 ACCT #LINE ITEM AMT DETAILED DESCRIPTION OF ITEMS BUDGETED IN EACH ACCOUNT LINE 1301 OASDI 10,270 OASDI cost is estimated at 6.2% x total salary 1302 FICA/MEDICARE 2,402 FICA/Medicare cost is estimated at 1.45% x total salary 1303 SUI 1,183 SUI cost is estimated at 1st $7,000 x 6.8% 1304 Other (Specify)- 1305 Other (Specify)- 1306 Other (Specify)- 2000: CLIENT SUPPORT - 2001 Child Care - 2002 Client Housing Support - 2003 Client Transportation & Support - 2004 Clothing, Food, & Hygiene - 2005 Education Support - 2006 Employment Support - 2007 Household Items for Clients - 2008 Medication Supports - 2009 Program Supplies - Medical - 2010 Utility Vouchers - 2011 Other (Specify)- 2012 Other (Specify)- 2013 Other (Specify)- 2014 Other (Specify)- 2015 Other (Specify)- 2016 Other (Specify)- 3000: OPERATING EXPENSES 6,046 3001 Telecommunications 1,349 Telephone/Internet: The allocation in this category reflects the usage of information/technology services for the data analyst and senior manager as well as a dedicated cell phone for program services outside of normal business hours. 3002 Printing/Postage 95 Printing/Reproduction: The allocation in this category reflects the usage of the RAB headquarter office printer/scanner/copier for the data analyst and senior manager. 3003 Office, Household & Program Supplies 71 Office Supplies & Equipment: The allocation in this category reflects the usage of the RAB headquarter office supplies for the data analyst and senior manager. 3004 Advertising - 3005 Staff Development & Training 1,725 Staff Training: RAB has developed a curriculum of training programs for the staff and manager providing direct services to participants. These programs include 5 two-hour modules online from the Evidence Based Portal (EBPHUB.com) including: Evidence-based Case Management, Motivational Interviewing, Trauma Informed Care, and Introduction to Cognitive Behavioral Skills. Each training costs $125.00 per employee per session. RAB will also seek out NAMI Mental Health First Aid classes for program staff, which are sometimes offered free of charge but may also cost $75.00 per participant. RAB staff will also participate in department training in order to build rapport with DBH colleagues and better understand DBH's organizational philosophy. These training sessions will include but cultural competency and HIPAA. Training will occur on a regular basis for all staff. RAB will review training on a yearly basis to ensure the most effective opportunities are made available to program staff. 3006 Staff Mileage 2,452 Staff Mileage/Vehicle Maintenance: The allocation represents occasional travel by the data analyst and senior manager in support of the program. Examples of this type of travel include periodic visits to the staff at their offices, attending meetings with department analysts and managers, and attending community events for the benefit of the program. The allocation for this category also represents staff travel to offices in order to ensure coverage, the program manager traveling to department offices and RAB's headquarters in order to oversee the program, as well as travel to meetings and events related to the program. 3007 Subscriptions & Memberships - 3008 Vehicle Maintenance - 3009 Other: Livescan, TB Test, Background Check 354 Other - (Livescan, TB Test. Background check): RAB conducts several checks and tests for all newly hired employees. These include fingerprinting / Livescan, a test for TB, and a background check to confirm employment history and education. 3010 Other (Specify)- Fresno County Department of Behavioral Health Contract Budget Narrative Revised 2/7/2020 Exhibit C Page 20 of 46 ACCT #LINE ITEM AMT DETAILED DESCRIPTION OF ITEMS BUDGETED IN EACH ACCOUNT LINE 3011 Other (Specify)- 3012 Other (Specify)- 4000: FACILITIES & EQUIPMENT 282 4001 Building Maintenance 123 Allocation of RAB's maintenance / custodial costs based on the administrative staffing of this program. 4002 Rent/Lease Building - 4003 Rent/Lease Equipment - 4004 Rent/Lease Vehicles - 4005 Security - 4006 Utilities 159 Allocation of RAB's utilities costs based on the administrative staffing of this program. 4007 Other (Specify)- 4008 Other (Specify)- 4009 Other (Specify)- 4010 Other (Specify)- 5000: SPECIAL EXPENSES 2,053 5001 Consultant (Network & Data Management)- 5002 HMIS (Health Management Information System) - 5003 Contractual/Consulting Services (Specify)- 5004 Translation Services - 5005 Other: Case Management Online Platform 2,053 Other - (Case Management Online Platform): RAB subscribes to the Apricot case management web based platform, a product of Social Solutions. This site allows for customized case management profiles, forms, and fields and also for the creation of customized and updateable reports using this data. 5006 Other (Specify)- 5007 Other (Specify)- 5008 Other (Specify)- 6000: ADMINISTRATIVE EXPENSES 23,411 6001 Administrative Overhead 22,659 Administrative Overhead (Indirect): RAB's 10% indirect rate provides for the salaries of administrative staff in the following departments: Finance, Information/Technology, and Human Resources. These staff are responsible for processing payroll, invoicing for contracts and grants, providing and maintaining the equipment used for this program, and the hiring and management oversight of employees. 6002 Professional Liability Insurance - 6003 Accounting/Bookkeeping - 6004 External Audit - 6005 Insurance (Specify): General, Auto, Cyber 752 Allocation of RAB's organizational insurance costs based on the staffing of this program. 6006 Payroll Services - 6007 Depreciation (Provider-Owned Equipment to be Used for Program Purposes) - 6008 Other (Specify)- 6009 Other (Specify)- 6010 Other (Specify)- 6011 Other (Specify)- 6012 Other (Specify)- 7000: FIXED ASSETS - 7001 Computer Equipment & Software - 7002 Copiers, Cell Phones, Tablets, Devices to Contain HIPAA Data - 7003 Furniture & Fixtures - 7004 Leasehold/Tenant/Building Improvements - 7005 Other Assets over $500 with Lifespan of 2 Years + - 7006 Assets over $5,000/unit (Specify)- 7007 Other (Specify)- 7008 Other (Specify)- TOTAL PROGRAM EXPENSE FROM BUDGET NARRATIVE:250,000 Fresno County Department of Behavioral Health Contract Budget Narrative Revised 2/7/2020 Exhibit C Page 21 of 46 ACCT #LINE ITEM AMT DETAILED DESCRIPTION OF ITEMS BUDGETED IN EACH ACCOUNT LINE TOTAL PROGRAM EXPENSES FROM BUDGET TEMPLATE:250,000 - Fresno County Department of Behavioral Health Contract Budget Narrative Revised 2/7/2020 Exhibit C Page 22 of 46 Employee Salaries Acct #Position FTE Admin Direct Total 1101 Senior RAB Manager 0.05 7,107$ 7,107$ 1102 Data Analyst 0.16 10,473 10,473 1103 Program Manager 1.00 62,459 62,459 1104 Family Navigator 1.00 42,879 42,879 1105 Family Navigator 1.00 42,879 42,879 1106 - - - 1107 - - - 1108 - - - 1109 - - - 1110 - - - 1111 - - - 1112 - - - 1113 - - - 1114 - - - 1115 - - - 1116 - - - 1117 - - - 1118 - - - 1119 - - - 1120 - - - Personnel Salaries Subtotal 3.21 17,580$ 148,218$ 165,798$ Employee Benefits Acct #Admin Direct Total 1201 703$ 5,926$ 6,629$ 1202 142 1,200 1,342 1203 2,813 23,702 26,515 1204 439 3,703 4,142 1205 - - - 1206 - - - 4,097$ 34,531$ 38,628$ Payroll Taxes & Expenses: Acct #Admin Direct Total 1301 1,090$ 9,185$ 10,275$ 1302 255 2,148 2,403 1303 91 1,092 1,183 1304 - - - 1305 - - 1306 - - 1,436$ 12,425$ 13,861$ 23,113$ 195,174$ 218,287$ 2000: CLIENT SUPPORT Acct #Amount Other (Specify) Other (Specify) Other (Specify) Payroll Taxes & Expenses Subtotal: EMPLOYEE SALARIES & BENEFITS TOTAL: Line Item Description FICA/MEDICARE SUI Retirement Worker's Compensation Health Insurance Accrued Paid Leave Other (Specify) Other (Specify) Family Advocate Services Reading and Beyond Fiscal Year (FY 2022-2023) PROGRAM EXPENSES 1000: SALARIES & BENEFITS Description Employee Benefits Subtotal: Description OASDI Fresno County Department of Behavioral Health Contract Budget Template Revised 2/7/2020 Exhibit C Page 23 of 46 2001 -$ 2002 - 2003 - 2004 - 2005 - 2006 - 2007 - 2008 - 2009 - 2010 - 2011 - 2012 - 2013 - 2014 - 2015 - 2016 - -$ 3000: OPERATING EXPENSES Acct #Amount 3001 1,308$ 3002 85 3003 63 3004 - 3005 1,725 3006 2,432 3007 - 3008 - 3009 354 3010 - 3011 - 3012 - 5,967$ 4000: FACILITIES & EQUIPMENT Acct #Amount 4001 123$ 4002 - 4003 - 4004 - 4005 - 4006 159 4007 - 4008 - 4009 - 4010 - 282$ 5000: SPECIAL EXPENSES Acct #Amount 5001 -$ 5002 - 5003 - FACILITIES/EQUIPMENT TOTAL: Line Item Description Consultant (Network & Data Management) HMIS (Health Management Information System) Contractual/Consulting Services (Specify) Security Utilities Other (Specify) Other (Specify) Other (Specify) Other (Specify) OPERATING EXPENSES TOTAL: Line Item Description Building Maintenance Rent/Lease Building Rent/Lease Equipment Rent/Lease Vehicles Subscriptions & Memberships Vehicle Maintenance Other: Livescan, TB Test, Background Check Other (Specify) Other (Specify) Other (Specify) Telecommunications Printing/Postage Office, Household & Program Supplies Advertising Staff Development & Training Staff Mileage Other (Specify) Other (Specify) Other (Specify) Other (Specify) DIRECT CLIENT CARE TOTAL Line Item Description Household Items for Clients Medication Supports Program Supplies - Medical Utility Vouchers Other (Specify) Other (Specify) Client Housing Support Client Transportation & Support Clothing, Food, & Hygiene Education Support Employment Support Child Care Fresno County Department of Behavioral Health Contract Budget Template Revised 2/7/2020 Exhibit C Page 24 of 46 5004 - 5005 2,053 5006 - 5007 - 5008 - 2,053$ 6000: ADMINISTRATIVE EXPENSES Acct #Amount 6001 22,659$ 6002 - 6003 - 6004 - 6005 752 6006 - 6007 - 6008 - 6009 - 6010 - 6011 - 6012 - 23,411$ 7000: FIXED ASSETS Acct #Amount 7001 -$ 7002 - 7003 - 7004 - 7005 - 7006 - 7007 - 7008 - -$ Acct #Service Units Rate Amount 8001 Mental Health Services 0 - -$ 8002 Case Management 0 - - 8003 Crisis Services 0 - - 8004 Medication Support 0 - - 8005 Collateral 0 - - 8006 Plan Development 0 - - 8007 Assessment 0 - - 8008 Rehabilitation 0 - - 0 -$ 0% - 0%- -$ Federal Financial Participation (FFP) % MEDI-CAL FFP TOTAL PROGRAM FUNDING SOURCES 8000 - SHORT/DOYLE MEDI-CAL (FEDERAL FINANCIAL PARTICIPATION) Line Item Description Estimated Specialty Mental Health Services Billing Totals: Estimated % of Clients who are Medi-Cal Beneficiaries Estimated Total Cost of Specialty Mental Health Services Provided to Medi-Cal Beneficiaries FIXED ASSETS EXPENSES TOTAL TOTAL PROGRAM EXPENSES 250,000$ Assets over $5,000/unit (Specify) Other (Specify) Other (Specify) Administrative Overhead Professional Liability Insurance Accounting/Bookkeeping External Audit Depreciation (Provider-Owned Equipment to be Used for Program Purposes) SPECIAL EXPENSES TOTAL: Line Item Description Line Item Description Computer Equipment & Software Copiers, Cell Phones, Tablets, Devices to Contain HIPAA Data Furniture & Fixtures Leasehold/Tenant/Building Improvements Other Assets over $500 with Lifespan of 2 Years + ADMINISTRATIVE EXPENSES TOTAL Other (Specify) Other (Specify) Other (Specify) Other (Specify) Other (Specify) Payroll Services Other: Case Management Online Platform Other (Specify) Other (Specify) Other (Specify) Insurance (Specify): General, Auto, Cyber Translation Services Fresno County Department of Behavioral Health Contract Budget Template Revised 2/7/2020 Exhibit C Page 25 of 46 Acct #Amount 8101 Drug Medi-Cal -$ 8102 SABG -$ -$ Acct #Amount 8201 Realignment (0)$ (0)$ Acct #MHSA Component Amount 8301 CSS - Community Services & Supports 250,000$ 8302 PEI - Prevention & Early Intervention - 8303 INN - Innovations - 8304 WET - Workforce Education & Training - 8305 CFTN - Capital Facilities & Technology - 250,000$ Acct #Amount 8401 Client Fees -$ 8402 Client Insurance - 8403 - 8404 - 8405 - -$ Grants (Specify) OTHER REVENUE TOTAL TOTAL PROGRAM FUNDING SOURCES:250,000$ NET PROGRAM COST: -$ MHSA TOTAL 8400 - OTHER REVENUE Line Item Description Other (Specify) Other (Specify) REALIGNMENT TOTAL 8300 - MENTAL HEALTH SERVICE ACT (MHSA) MHSA Program Name 8100 - SUBSTANCE USE DISORDER FUNDS Line Item Description SUBSTANCE USE DISORDER FUNDS TOTAL 8200 - REALIGNMENT Line Item Description Fresno County Department of Behavioral Health Contract Budget Template Revised 2/7/2020 Exhibit C Page 26 of 46 Budget Narrative ACCT #LINE ITEM AMT DETAILED DESCRIPTION OF ITEMS BUDGETED IN EACH ACCOUNT LINE 1000: SALARIES & BENEFITS 218,287 Employee Salaries 165,798 1101 Senior RAB Manager 7,107 Senior RAB Manager: A member of RAB's senior management team will be assigned to monitor the program manager's performance, the overall activities of the program, and ensure compliance with the requirements of the County Department of Behavioral Health and all applicable laws and regulations. This senior manager will also coordinate with other RAB management teams including finance, information/technology, human resources, etc. The senior manager will not be responsible for directly assisting any program participants. Allocation of this staff member's salary is higher during the initial fiscal years of the program and declines as oversight / senior management involvement in the program is expected to decline due to increased staff and program manager capacity. 1102 Data Analyst 10,473 Data Analyst: RAB will assign a partial allocation of the data analyst's time to this project in order to assist the Family Advocate program manager with monitoring of program performance and determining the needs of the community. The data analyst has experience assisting other programs that must comply with HIPAA. The data analyst will not be responsible for directly assisting any program participants. Allocation of this staff member's salary is higher during the initial fiscal years of the program and declines as analyst involvement in the program is expected to decline due to increased staff and program manager capacity. 1103 Program Manager 62,459 Program Manager: This proposal includes a full time allocation of a program manager who will be responsible for overseeing the program's family advocates. The program manager will also be the primary person assigned to answer the Family Advocate phone line or respond to voicemails outside of normal business hours. The program manager will also attend events in the community and management meetings at the Department of Behavioral Health. 1104 Family Navigator 42,879 Family Navigator: The Family Navigators will be the primary staff members assisting program participants. FNs will be hired later than PM in this rampu up period. 1105 Family Navigator 42,879 Family Navigator: The Family Navigators will be the primary staff members assisting program participants. FNs will be hired later than PM in this rampu up period. 1106 0 - 1107 0 - 1108 0 - 1109 0 - 1110 0 - 1111 0 - 1112 0 - 1113 0 - 1114 0 - 1115 0 - 1116 0 - 1117 0 - 1118 0 - 1119 0 - 1120 0 - Employee Benefits 38,628 1201 Retirement 6,629 Reading and Beyond provides a 4% match to employee 401k contributions as part of the organization's compensation/benefit and retention strategies 1202 Worker's Compensation 1,342 Worker's Compensation Insurance 1203 Health Insurance 26,515 An estimate of health insurance coverage for the staff assigned to the grant. 1204 Accrued Paid Leave 4,142 Reading and Beyond estimates that staff allocated to this program will earn PTO valued at this rate. 1205 Other (Specify)- 1206 Other (Specify)- Payroll Taxes & Expenses:13,861 Family Advocate Services Reading and Beyond Fiscal Year (FY 2022-2023) Fresno County Department of Behavioral Health Contract Budget Narrative Revised 2/7/2020 Exhibit C Page 27 of 46 ACCT #LINE ITEM AMT DETAILED DESCRIPTION OF ITEMS BUDGETED IN EACH ACCOUNT LINE 1301 OASDI 10,275 OASDI cost is estimated at 6.2% x total salary 1302 FICA/MEDICARE 2,403 FICA/Medicare cost is estimated at 1.45% x total salary 1303 SUI 1,183 SUI cost is estimated at 1st $7,000 x 6.8% 1304 Other (Specify)- 1305 Other (Specify)- 1306 Other (Specify)- 2000: CLIENT SUPPORT - 2001 Child Care - 2002 Client Housing Support - 2003 Client Transportation & Support - 2004 Clothing, Food, & Hygiene - 2005 Education Support - 2006 Employment Support - 2007 Household Items for Clients - 2008 Medication Supports - 2009 Program Supplies - Medical - 2010 Utility Vouchers - 2011 Other (Specify)- 2012 Other (Specify)- 2013 Other (Specify)- 2014 Other (Specify)- 2015 Other (Specify)- 2016 Other (Specify)- 3000: OPERATING EXPENSES 5,967 3001 Telecommunications 1,308 Telephone/Internet: The allocation in this category reflects the usage of information/technology services for the data analyst and senior manager as well as a dedicated cell phone for program services outside of normal business hours. 3002 Printing/Postage 85 Printing/Reproduction: The allocation in this category reflects the usage of the RAB headquarter office printer/scanner/copier for the data analyst and senior manager. 3003 Office, Household & Program Supplies 63 Office Supplies & Equipment: The allocation in this category reflects the usage of the RAB headquarter office supplies for the data analyst and senior manager. 3004 Advertising - 3005 Staff Development & Training 1,725 Staff Training: RAB has developed a curriculum of training programs for the staff and manager providing direct services to participants. These programs include 5 two-hour modules online from the Evidence Based Portal (EBPHUB.com) including: Evidence-based Case Management, Motivational Interviewing, Trauma Informed Care, and Introduction to Cognitive Behavioral Skills. Each training costs $125.00 per employee per session. RAB will also seek out NAMI Mental Health First Aid classes for program staff, which are sometimes offered free of charge but may also cost $75.00 per participant. RAB staff will also participate in department training in order to build rapport with DBH colleagues and better understand DBH's organizational philosophy. These training sessions will include but cultural competency and HIPAA. Training will occur on a regular basis for all staff. RAB will review training on a yearly basis to ensure the most effective opportunities are made available to program staff. 3006 Staff Mileage 2,432 Staff Mileage/Vehicle Maintenance: The allocation represents occasional travel by the data analyst and senior manager in support of the program. Examples of this type of travel include periodic visits to the staff at their offices, attending meetings with department analysts and managers, and attending community events for the benefit of the program. The allocation for this category also represents staff travel to offices in order to ensure coverage, the program manager traveling to department offices and RAB's headquarters in order to oversee the program, as well as travel to meetings and events related to the program. 3007 Subscriptions & Memberships - 3008 Vehicle Maintenance - 3009 Other: Livescan, TB Test, Background Check 354 Other - (Livescan, TB Test. Background check): RAB conducts several checks and tests for all newly hired employees. These include fingerprinting / Livescan, a test for TB, and a background check to confirm employment history and education. 3010 Other (Specify)- Fresno County Department of Behavioral Health Contract Budget Narrative Revised 2/7/2020 Exhibit C Page 28 of 46 ACCT #LINE ITEM AMT DETAILED DESCRIPTION OF ITEMS BUDGETED IN EACH ACCOUNT LINE 3011 Other (Specify)- 3012 Other (Specify)- 4000: FACILITIES & EQUIPMENT 282 4001 Building Maintenance 123 Allocation of RAB's maintenance / custodial costs based on the administrative staffing of this program. 4002 Rent/Lease Building - 4003 Rent/Lease Equipment - 4004 Rent/Lease Vehicles - 4005 Security - 4006 Utilities 159 Allocation of RAB's utilities costs based on the administrative staffing of this program. 4007 Other (Specify)- 4008 Other (Specify)- 4009 Other (Specify)- 4010 Other (Specify)- 5000: SPECIAL EXPENSES 2,053 5001 Consultant (Network & Data Management)- 5002 HMIS (Health Management Information System) - 5003 Contractual/Consulting Services (Specify)- 5004 Translation Services - 5005 Other: Case Management Online Platform 2,053 Other - (Case Management Online Platform): RAB subscribes to the Apricot case management web based platform, a product of Social Solutions. This site allows for customized case management profiles, forms, and fields and also for the creation of customized and updateable reports using this data. 5006 Other (Specify)- 5007 Other (Specify)- 5008 Other (Specify)- 6000: ADMINISTRATIVE EXPENSES 23,411 6001 Administrative Overhead 22,659 Administrative Overhead (Indirect): RAB's 10% indirect rate provides for the salaries of administrative staff in the following departments: Finance, Information/Technology, and Human Resources. These staff are responsible for processing payroll, invoicing for contracts and grants, providing and maintaining the equipment used for this program, and the hiring and management oversight of employees. 6002 Professional Liability Insurance - 6003 Accounting/Bookkeeping - 6004 External Audit - 6005 Insurance (Specify): General, Auto, Cyber 752 Allocation of RAB's organizational insurance costs based on the staffing of this program. 6006 Payroll Services - 6007 Depreciation (Provider-Owned Equipment to be Used for Program Purposes) - 6008 Other (Specify)- 6009 Other (Specify)- 6010 Other (Specify)- 6011 Other (Specify)- 6012 Other (Specify)- 7000: FIXED ASSETS - 7001 Computer Equipment & Software - 7002 Copiers, Cell Phones, Tablets, Devices to Contain HIPAA Data - 7003 Furniture & Fixtures - 7004 Leasehold/Tenant/Building Improvements - 7005 Other Assets over $500 with Lifespan of 2 Years + - 7006 Assets over $5,000/unit (Specify)- 7007 Other (Specify)- 7008 Other (Specify)- TOTAL PROGRAM EXPENSE FROM BUDGET NARRATIVE:250,000 Fresno County Department of Behavioral Health Contract Budget Narrative Revised 2/7/2020 Exhibit C Page 29 of 46 ACCT #LINE ITEM AMT DETAILED DESCRIPTION OF ITEMS BUDGETED IN EACH ACCOUNT LINE TOTAL PROGRAM EXPENSES FROM BUDGET TEMPLATE:250,000 - Fresno County Department of Behavioral Health Contract Budget Narrative Revised 2/7/2020 Exhibit C Page 30 of 46 Employee Salaries Acct #Position FTE Admin Direct Total 1101 Senior RAB Manager 0.05 7,107$ 7,107$ 1102 Data Analyst 0.13 8,771 8,771 1103 Program Manager 1.00 62,459 62,459 1104 Family Navigator 1.00 43,760 43,760 1105 Family Navigator 1.00 43,760 43,760 1106 - - - 1107 - - - 1108 - - - 1109 - - - 1110 - - - 1111 - - - 1112 - - - 1113 - - - 1114 - - - 1115 - - - 1116 - - - 1117 - - - 1118 - - - 1119 - - - 1120 - - - Personnel Salaries Subtotal 3.18 15,878$ 149,979$ 165,857$ Employee Benefits Acct #Admin Direct Total 1201 635$ 5,996$ 6,631$ 1202 129 1,214 1,343 1203 2,541 23,984 26,525 1204 397 3,747 4,144 1205 - - - 1206 - - - 3,702$ 34,941$ 38,643$ Payroll Taxes & Expenses: Acct #Admin Direct Total 1301 985$ 9,294$ 10,279$ 1302 230 2,174 2,404 1303 91 1,092 1,183 1304 - - - 1305 - - - 1306 - - - 1,306$ 12,560$ 13,866$ 20,886$ 197,480$ 218,366$ 2000: CLIENT SUPPORT Acct #Amount Other (Specify) Other (Specify) Other (Specify) Payroll Taxes & Expenses Subtotal: EMPLOYEE SALARIES & BENEFITS TOTAL: Line Item Description FICA/MEDICARE SUI Retirement Worker's Compensation Health Insurance Accrued Paid Leave Other (Specify) Other (Specify) Family Advocate Services Reading and Beyond Fiscal Year (FY 2023-2024) PROGRAM EXPENSES 1000: SALARIES & BENEFITS Description Employee Benefits Subtotal: Description OASDI Fresno County Department of Behavioral Health Contract Budget Template Revised 2/7/2020 Exhibit C Page 31 of 46 2001 -$ 2002 - 2003 - 2004 - 2005 - 2006 - 2007 - 2008 - 2009 - 2010 - 2011 - 2012 - 2013 - 2014 - 2015 - 2016 - -$ 3000: OPERATING EXPENSES Acct #Amount 3001 1,265$ 3002 74 3003 56 3004 - 3005 1,725 3006 2,414 3007 - 3008 - 3009 354 3010 - 3011 - 3012 - 5,888$ 4000: FACILITIES & EQUIPMENT Acct #Amount 4001 123$ 4002 - 4003 - 4004 - 4005 - 4006 159 4007 - 4008 - 4009 - 4010 - 282$ 5000: SPECIAL EXPENSES Acct #Amount 5001 -$ 5002 - 5003 - FACILITIES/EQUIPMENT TOTAL: Line Item Description Consultant (Network & Data Management) HMIS (Health Management Information System) Contractual/Consulting Services (Specify) Security Utilities Other (Specify) Other (Specify) Other (Specify) Other (Specify) OPERATING EXPENSES TOTAL: Line Item Description Building Maintenance Rent/Lease Building Rent/Lease Equipment Rent/Lease Vehicles Subscriptions & Memberships Vehicle Maintenance Other: Livescan, TB Test, Background Check Other (Specify) Other (Specify) Other (Specify) Telecommunications Printing/Postage Office, Household & Program Supplies Advertising Staff Development & Training Staff Mileage Other (Specify) Other (Specify) Other (Specify) Other (Specify) DIRECT CLIENT CARE TOTAL Line Item Description Household Items for Clients Medication Supports Program Supplies - Medical Utility Vouchers Other (Specify) Other (Specify) Client Housing Support Client Transportation & Support Clothing, Food, & Hygiene Education Support Employment Support Child Care Fresno County Department of Behavioral Health Contract Budget Template Revised 2/7/2020 Exhibit C Page 32 of 46 5004 - 5005 2,053 5006 - 5007 - 5008 - 2,053$ 6000: ADMINISTRATIVE EXPENSES Acct #Amount 6001 22,659$ 6002 - 6003 - 6004 - 6005 752 6006 - 6007 - 6008 - 6009 - 6010 - 6011 - 6012 - 23,411$ 7000: FIXED ASSETS Acct #Amount 7001 -$ 7002 - 7003 - 7004 - 7005 - 7006 - 7007 - 7008 - -$ Acct #Service Units Rate Amount 8001 Mental Health Services 0 - -$ 8002 Case Management 0 - - 8003 Crisis Services 0 - - 8004 Medication Support 0 - - 8005 Collateral 0 - - 8006 Plan Development 0 - - 8007 Assessment 0 - - 8008 Rehabilitation 0 - - 0 -$ 0% - 0%- -$ Federal Financial Participation (FFP) % MEDI-CAL FFP TOTAL PROGRAM FUNDING SOURCES 8000 - SHORT/DOYLE MEDI-CAL (FEDERAL FINANCIAL PARTICIPATION) Line Item Description Estimated Specialty Mental Health Services Billing Totals: Estimated % of Clients who are Medi-Cal Beneficiaries Estimated Total Cost of Specialty Mental Health Services Provided to Medi-Cal Beneficiaries FIXED ASSETS EXPENSES TOTAL TOTAL PROGRAM EXPENSES 250,000$ Assets over $5,000/unit (Specify) Other (Specify) Other (Specify) Administrative Overhead Professional Liability Insurance Accounting/Bookkeeping External Audit Depreciation (Provider-Owned Equipment to be Used for Program Purposes) SPECIAL EXPENSES TOTAL: Line Item Description Line Item Description Computer Equipment & Software Copiers, Cell Phones, Tablets, Devices to Contain HIPAA Data Furniture & Fixtures Leasehold/Tenant/Building Improvements Other Assets over $500 with Lifespan of 2 Years + ADMINISTRATIVE EXPENSES TOTAL Other (Specify) Other (Specify) Other (Specify) Other (Specify) Other (Specify) Payroll Services Other: Case Management Online Platform Other (Specify) Other (Specify) Other (Specify) Insurance (Specify): General, Auto, Cyber Translation Services Fresno County Department of Behavioral Health Contract Budget Template Revised 2/7/2020 Exhibit C Page 33 of 46 Acct #Amount 8101 Drug Medi-Cal -$ 8102 SABG -$ -$ Acct #Amount 8201 Realignment 0$ 0$ Acct #MHSA Component Amount 8301 CSS - Community Services & Supports 250,000$ 8302 PEI - Prevention & Early Intervention - 8303 INN - Innovations - 8304 WET - Workforce Education & Training - 8305 CFTN - Capital Facilities & Technology - 250,000$ Acct #Amount 8401 Client Fees -$ 8402 Client Insurance - 8403 - 8404 - 8405 - -$ Grants (Specify) OTHER REVENUE TOTAL TOTAL PROGRAM FUNDING SOURCES:250,000$ NET PROGRAM COST: -$ MHSA TOTAL 8400 - OTHER REVENUE Line Item Description Other (Specify) Other (Specify) REALIGNMENT TOTAL 8300 - MENTAL HEALTH SERVICE ACT (MHSA) MHSA Program Name 8100 - SUBSTANCE USE DISORDER FUNDS Line Item Description SUBSTANCE USE DISORDER FUNDS TOTAL 8200 - REALIGNMENT Line Item Description Fresno County Department of Behavioral Health Contract Budget Template Revised 2/7/2020 Exhibit C Page 34 of 46 Budget Narrative ACCT #LINE ITEM AMT DETAILED DESCRIPTION OF ITEMS BUDGETED IN EACH ACCOUNT LINE 1000: SALARIES & BENEFITS 218,366 Employee Salaries 165,857 1101 Senior RAB Manager 7,107 Senior RAB Manager: A member of RAB's senior management team will be assigned to monitor the program manager's performance, the overall activities of the program, and ensure compliance with the requirements of the County Department of Behavioral Health and all applicable laws and regulations. This senior manager will also coordinate with other RAB management teams including finance, information/technology, human resources, etc. The senior manager will not be responsible for directly assisting any program participants. Allocation of this staff member's salary is higher during the initial fiscal years of the program and declines as oversight / senior management involvement in the program is expected to decline due to increased staff and program manager capacity. 1102 Data Analyst 8,771 Data Analyst: RAB will assign a partial allocation of the data analyst's time to this project in order to assist the Family Advocate program manager with monitoring of program performance and determining the needs of the community. The data analyst has experience assisting other programs that must comply with HIPAA. The data analyst will not be responsible for directly assisting any program participants. Allocation of this staff member's salary is higher during the initial fiscal years of the program and declines as analyst involvement in the program is expected to decline due to increased staff and program manager capacity. 1103 Program Manager 62,459 Program Manager: This proposal includes a full time allocation of a program manager who will be responsible for overseeing the program's family advocates. The program manager will also be the primary person assigned to answer the Family Advocate phone line or respond to voicemails outside of normal business hours. The program manager will also attend events in the community and management meetings at the Department of Behavioral Health. 1104 Family Navigator 43,760 Family Navigator: The Family Navigators will be the primary staff members assisting program participants. FNs will be hired later than PM in this rampu up period. 1105 Family Navigator 43,760 Family Navigator: The Family Navigators will be the primary staff members assisting program participants. FNs will be hired later than PM in this rampu up period. 1106 0 - 1107 0 - 1108 0 - 1109 0 - 1110 0 - 1111 0 - 1112 0 - 1113 0 - 1114 0 - 1115 0 - 1116 0 - 1117 0 - 1118 0 - 1119 0 - 1120 0 - Employee Benefits 38,643 1201 Retirement 6,631 Reading and Beyond provides a 4% match to employee 401k contributions as part of the organization's compensation/benefit and retention strategies 1202 Worker's Compensation 1,343 Worker's Compensation Insurance 1203 Health Insurance 26,525 An estimate of health insurance coverage for the staff assigned to the grant. 1204 Accrued Paid Leave 4,144 Reading and Beyond estimates that staff allocated to this program will earn PTO valued at this rate. 1205 Other (Specify)- 1206 Other (Specify)- Payroll Taxes & Expenses:13,866 Family Advocate Services Reading and Beyond Fiscal Year (FY 2023-2024) Fresno County Department of Behavioral Health Contract Budget Narrative Revised 2/7/2020 Exhibit C Page 35 of 46 ACCT #LINE ITEM AMT DETAILED DESCRIPTION OF ITEMS BUDGETED IN EACH ACCOUNT LINE 1301 OASDI 10,279 OASDI cost is estimated at 6.2% x total salary 1302 FICA/MEDICARE 2,404 FICA/Medicare cost is estimated at 1.45% x total salary 1303 SUI 1,183 SUI cost is estimated at 1st $7,000 x 6.8% 1304 Other (Specify)- 1305 Other (Specify)- 1306 Other (Specify)- 2000: CLIENT SUPPORT - 2001 Child Care - 2002 Client Housing Support - 2003 Client Transportation & Support - 2004 Clothing, Food, & Hygiene - 2005 Education Support - 2006 Employment Support - 2007 Household Items for Clients - 2008 Medication Supports - 2009 Program Supplies - Medical - 2010 Utility Vouchers - 2011 Other (Specify)- 2012 Other (Specify)- 2013 Other (Specify)- 2014 Other (Specify)- 2015 Other (Specify)- 2016 Other (Specify)- 3000: OPERATING EXPENSES 5,888 3001 Telecommunications 1,265 Telephone/Internet: The allocation in this category reflects the usage of information/technology services for the data analyst and senior manager as well as a dedicated cell phone for program services outside of normal business hours. 3002 Printing/Postage 74 Printing/Reproduction: The allocation in this category reflects the usage of the RAB headquarter office printer/scanner/copier for the data analyst and senior manager. 3003 Office, Household & Program Supplies 56 Office Supplies & Equipment: The allocation in this category reflects the usage of the RAB headquarter office supplies for the data analyst and senior manager. 3004 Advertising - 3005 Staff Development & Training 1,725 Staff Training: RAB has developed a curriculum of training programs for the staff and manager providing direct services to participants. These programs include 5 two-hour modules online from the Evidence Based Portal (EBPHUB.com) including: Evidence-based Case Management, Motivational Interviewing, Trauma Informed Care, and Introduction to Cognitive Behavioral Skills. Each training costs $125.00 per employee per session. RAB will also seek out NAMI Mental Health First Aid classes for program staff, which are sometimes offered free of charge but may also cost $75.00 per participant. RAB staff will also participate in department training in order to build rapport with DBH colleagues and better understand DBH's organizational philosophy. These training sessions will include but cultural competency and HIPAA. Training will occur on a regular basis for all staff. RAB will review training on a yearly basis to ensure the most effective opportunities are made available to program staff. 3006 Staff Mileage 2,414 Staff Mileage/Vehicle Maintenance: The allocation represents occasional travel by the data analyst and senior manager in support of the program. Examples of this type of travel include periodic visits to the staff at their offices, attending meetings with department analysts and managers, and attending community events for the benefit of the program. The allocation for this category also represents staff travel to offices in order to ensure coverage, the program manager traveling to department offices and RAB's headquarters in order to oversee the program, as well as travel to meetings and events related to the program. 3007 Subscriptions & Memberships - 3008 Vehicle Maintenance - 3009 Other: Livescan, TB Test, Background Check 354 Other - (Livescan, TB Test. Background check): RAB conducts several checks and tests for all newly hired employees. These include fingerprinting / Livescan, a test for TB, and a background check to confirm employment history and education. 3010 Other (Specify)- Fresno County Department of Behavioral Health Contract Budget Narrative Revised 2/7/2020 Exhibit C Page 36 of 46 ACCT #LINE ITEM AMT DETAILED DESCRIPTION OF ITEMS BUDGETED IN EACH ACCOUNT LINE 3011 Other (Specify)- 3012 Other (Specify)- 4000: FACILITIES & EQUIPMENT 282 4001 Building Maintenance 123 Allocation of RAB's maintenance / custodial costs based on the administrative staffing of this program. 4002 Rent/Lease Building - 4003 Rent/Lease Equipment - 4004 Rent/Lease Vehicles - 4005 Security - 4006 Utilities 159 Allocation of RAB's utilities costs based on the administrative staffing of this program. 4007 Other (Specify)- 4008 Other (Specify)- 4009 Other (Specify)- 4010 Other (Specify)- 5000: SPECIAL EXPENSES 2,053 5001 Consultant (Network & Data Management)- 5002 HMIS (Health Management Information System) - 5003 Contractual/Consulting Services (Specify)- 5004 Translation Services - 5005 Other: Case Management Online Platform 2,053 Other - (Case Management Online Platform): RAB subscribes to the Apricot case management web based platform, a product of Social Solutions. This site allows for customized case management profiles, forms, and fields and also for the creation of customized and updateable reports using this data. 5006 Other (Specify)- 5007 Other (Specify)- 5008 Other (Specify)- 6000: ADMINISTRATIVE EXPENSES 23,411 6001 Administrative Overhead 22,659 Administrative Overhead (Indirect): RAB's 10% indirect rate provides for the salaries of administrative staff in the following departments: Finance, Information/Technology, and Human Resources. These staff are responsible for processing payroll, invoicing for contracts and grants, providing and maintaining the equipment used for this program, and the hiring and management oversight of employees. 6002 Professional Liability Insurance - 6003 Accounting/Bookkeeping - 6004 External Audit - 6005 Insurance (Specify): General, Auto, Cyber 752 Allocation of RAB's organizational insurance costs based on the staffing of this program. 6006 Payroll Services - 6007 Depreciation (Provider-Owned Equipment to be Used for Program Purposes) - 6008 Other (Specify)- 6009 Other (Specify)- 6010 Other (Specify)- 6011 Other (Specify)- 6012 Other (Specify)- 7000: FIXED ASSETS - 7001 Computer Equipment & Software - 7002 Copiers, Cell Phones, Tablets, Devices to Contain HIPAA Data - 7003 Furniture & Fixtures - 7004 Leasehold/Tenant/Building Improvements - 7005 Other Assets over $500 with Lifespan of 2 Years + - 7006 Assets over $5,000/unit (Specify)- 7007 Other (Specify)- 7008 Other (Specify)- TOTAL PROGRAM EXPENSE FROM BUDGET NARRATIVE:250,000 Fresno County Department of Behavioral Health Contract Budget Narrative Revised 2/7/2020 Exhibit C Page 37 of 46 ACCT #LINE ITEM AMT DETAILED DESCRIPTION OF ITEMS BUDGETED IN EACH ACCOUNT LINE TOTAL PROGRAM EXPENSES FROM BUDGET TEMPLATE:250,000 - Fresno County Department of Behavioral Health Contract Budget Narrative Revised 2/7/2020 Exhibit C Page 38 of 46 Employee Salaries Acct #Position FTE Admin Direct Total 1101 Senior RAB Manager 0.05 7,107$ 7,107$ 1102 Data Analyst 0.11 7,413 7,413 1103 Program Manager 1.00 62,459 62,459 1104 Family Navigator 1.00 44,465 44,465 1105 Family Navigator 1.00 44,465 44,465 1106 - - - 1107 - - - 1108 - - - 1109 - - - 1110 - - - 1111 - - - 1112 - - - 1113 - - - 1114 - - - 1115 - - - 1116 - - - 1117 - - - 1118 - - - 1119 - - - 1120 - - - Personnel Salaries Subtotal 3.16 14,520$ 151,388$ 165,908$ Employee Benefits Acct #Admin Direct Total 1201 581$ 6,052$ 6,633$ 1202 118 1,226 1,344 1203 2,323 24,209 26,532 1204 363 3,783 4,146 1205 - - - 1206 - - - 3,385$ 35,270$ 38,655$ Payroll Taxes & Expenses: Acct #Admin Direct Total 1301 900$ 9,381$ 10,281$ 1302 211 2,194 2,405 1303 91 1,092 1,183 1304 - - - 1305 - - - 1306 - - - 1,202$ 12,667$ 13,869$ 19,107$ 199,325$ 218,432$ 2000: CLIENT SUPPORT Acct #Amount Other (Specify) Other (Specify) Other (Specify) Payroll Taxes & Expenses Subtotal: EMPLOYEE SALARIES & BENEFITS TOTAL: Line Item Description FICA/MEDICARE SUI Retirement Worker's Compensation Health Insurance Accrued Paid Leave Other (Specify) Other (Specify) Family Advocate Services Reading and Beyond Fiscal Year (FY 2024-2025) PROGRAM EXPENSES 1000: SALARIES & BENEFITS Description Employee Benefits Subtotal: Description OASDI Fresno County Department of Behavioral Health Contract Budget Template Revised 2/7/2020 Exhibit C Page 39 of 46 2001 -$ 2002 - 2003 - 2004 - 2005 - 2006 - 2007 - 2008 - 2009 - 2010 - 2011 - 2012 - 2013 - 2014 - 2015 - 2016 - -$ 3000: OPERATING EXPENSES Acct #Amount 3001 1,230$ 3002 66 3003 49 3004 - 3005 1,725 3006 2,398 3007 - 3008 - 3009 354 3010 - 3011 - 3012 - 5,822$ 4000: FACILITIES & EQUIPMENT Acct #Amount 4001 123$ 4002 - 4003 - 4004 - 4005 - 4006 159 4007 - 4008 - 4009 - 4010 - 282$ 5000: SPECIAL EXPENSES Acct #Amount 5001 -$ 5002 - 5003 - FACILITIES/EQUIPMENT TOTAL: Line Item Description Consultant (Network & Data Management) HMIS (Health Management Information System) Contractual/Consulting Services (Specify) Security Utilities Other (Specify) Other (Specify) Other (Specify) Other (Specify) OPERATING EXPENSES TOTAL: Line Item Description Building Maintenance Rent/Lease Building Rent/Lease Equipment Rent/Lease Vehicles Subscriptions & Memberships Vehicle Maintenance Other: Livescan, TB Test, Background Check Other (Specify) Other (Specify) Other (Specify) Telecommunications Printing/Postage Office, Household & Program Supplies Advertising Staff Development & Training Staff Mileage Other (Specify) Other (Specify) Other (Specify) Other (Specify) DIRECT CLIENT CARE TOTAL Line Item Description Household Items for Clients Medication Supports Program Supplies - Medical Utility Vouchers Other (Specify) Other (Specify) Client Housing Support Client Transportation & Support Clothing, Food, & Hygiene Education Support Employment Support Child Care Fresno County Department of Behavioral Health Contract Budget Template Revised 2/7/2020 Exhibit C Page 40 of 46 5004 - 5005 2,053 5006 - 5007 - 5008 - 2,053$ 6000: ADMINISTRATIVE EXPENSES Acct #Amount 6001 22,659$ 6002 6003 - 6004 - 6005 752 6006 - 6007 - 6008 - 6009 - 6010 - 6011 - 6012 - 23,411$ 7000: FIXED ASSETS Acct #Amount 7001 -$ 7002 - 7003 - 7004 - 7005 - 7006 - 7007 - 7008 - -$ Acct #Service Units Rate Amount 8001 Mental Health Services 0 - -$ 8002 Case Management 0 - - 8003 Crisis Services 0 - - 8004 Medication Support 0 - - 8005 Collateral 0 - - 8006 Plan Development 0 - - 8007 Assessment 0 - - 8008 Rehabilitation 0 - - 0 -$ 0% - 0%- -$ Federal Financial Participation (FFP) % MEDI-CAL FFP TOTAL PROGRAM FUNDING SOURCES 8000 - SHORT/DOYLE MEDI-CAL (FEDERAL FINANCIAL PARTICIPATION) Line Item Description Estimated Specialty Mental Health Services Billing Totals: Estimated % of Clients who are Medi-Cal Beneficiaries Estimated Total Cost of Specialty Mental Health Services Provided to Medi-Cal Beneficiaries FIXED ASSETS EXPENSES TOTAL TOTAL PROGRAM EXPENSES 250,000$ Assets over $5,000/unit (Specify) Other (Specify) Other (Specify) Administrative Overhead Professional Liability Insurance Accounting/Bookkeeping External Audit Depreciation (Provider-Owned Equipment to be Used for Program Purposes) SPECIAL EXPENSES TOTAL: Line Item Description Line Item Description Computer Equipment & Software Copiers, Cell Phones, Tablets, Devices to Contain HIPAA Data Furniture & Fixtures Leasehold/Tenant/Building Improvements Other Assets over $500 with Lifespan of 2 Years + ADMINISTRATIVE EXPENSES TOTAL Other (Specify) Other (Specify) Other (Specify) Other (Specify) Other (Specify) Payroll Services Other: Case Management Online Platform Other (Specify) Other (Specify) Other (Specify) Insurance (Specify): General, Auto, Cyber Translation Services Fresno County Department of Behavioral Health Contract Budget Template Revised 2/7/2020 Exhibit C Page 41 of 46 Acct #Amount 8101 Drug Medi-Cal -$ 8102 SABG -$ -$ Acct #Amount 8201 Realignment 0$ 0$ Acct #MHSA Component Amount 8301 CSS - Community Services & Supports 250,000$ 8302 PEI - Prevention & Early Intervention - 8303 INN - Innovations - 8304 WET - Workforce Education & Training - 8305 CFTN - Capital Facilities & Technology - 250,000$ Acct #Amount 8401 Client Fees -$ 8402 Client Insurance - 8403 - 8404 - 8405 - -$ Grants (Specify) OTHER REVENUE TOTAL TOTAL PROGRAM FUNDING SOURCES:250,000$ NET PROGRAM COST: -$ MHSA TOTAL 8400 - OTHER REVENUE Line Item Description Other (Specify) Other (Specify) REALIGNMENT TOTAL 8300 - MENTAL HEALTH SERVICE ACT (MHSA) MHSA Program Name 8100 - SUBSTANCE USE DISORDER FUNDS Line Item Description SUBSTANCE USE DISORDER FUNDS TOTAL 8200 - REALIGNMENT Line Item Description Fresno County Department of Behavioral Health Contract Budget Template Revised 2/7/2020 Exhibit C Page 42 of 46 Budget Narrative ACCT #LINE ITEM AMT DETAILED DESCRIPTION OF ITEMS BUDGETED IN EACH ACCOUNT LINE 1000: SALARIES & BENEFITS 218,432 Employee Salaries 165,908 1101 Senior RAB Manager 7,107 Senior RAB Manager: A member of RAB's senior management team will be assigned to monitor the program manager's performance, the overall activities of the program, and ensure compliance with the requirements of the County Department of Behavioral Health and all applicable laws and regulations. This senior manager will also coordinate with other RAB management teams including finance, information/technology, human resources, etc. The senior manager will not be responsible for directly assisting any program participants. Allocation of this staff member's salary is higher during the initial fiscal years of the program and declines as oversight / senior management involvement in the program is expected to decline due to increased staff and program manager capacity. 1102 Data Analyst 7,413 Data Analyst: RAB will assign a partial allocation of the data analyst's time to this project in order to assist the Family Advocate program manager with monitoring of program performance and determining the needs of the community. The data analyst has experience assisting other programs that must comply with HIPAA. The data analyst will not be responsible for directly assisting any program participants. Allocation of this staff member's salary is higher during the initial fiscal years of the program and declines as analyst involvement in the program is expected to decline due to increased staff and program manager capacity. 1103 Program Manager 62,459 Program Manager: This proposal includes a full time allocation of a program manager who will be responsible for overseeing the program's family advocates. The program manager will also be the primary person assigned to answer the Family Advocate phone line or respond to voicemails outside of normal business hours. The program manager will also attend events in the community and management meetings at the Department of Behavioral Health. 1104 Family Navigator 44,465 Family Navigator: The Family Navigators will be the primary staff members assisting program participants. FNs will be hired later than PM in this rampu up period. 1105 Family Navigator 44,465 Family Navigator: The Family Navigators will be the primary staff members assisting program participants. FNs will be hired later than PM in this rampu up period. 1106 0 - 1107 0 - 1108 0 - 1109 0 - 1110 0 - 1111 0 - 1112 0 - 1113 0 - 1114 0 - 1115 0 - 1116 0 - 1117 0 - 1118 0 - 1119 0 - 1120 0 - Employee Benefits 38,655 1201 Retirement 6,633 Reading and Beyond provides a 4% match to employee 401k contributions as part of the organization's compensation/benefit and retention strategies 1202 Worker's Compensation 1,344 Worker's Compensation Insurance 1203 Health Insurance 26,532 An estimate of health insurance coverage for the staff assigned to the grant. 1204 Accrued Paid Leave 4,146 Reading and Beyond estimates that staff allocated to this program will earn PTO valued at this rate. 1205 Other (Specify)- 1206 Other (Specify)- Payroll Taxes & Expenses:13,869 Family Advocate Services Reading and Beyond Fiscal Year (FY 2024-2025) Fresno County Department of Behavioral Health Contract Budget Narrative Revised 2/7/2020 Exhibit C Page 43 of 46 ACCT #LINE ITEM AMT DETAILED DESCRIPTION OF ITEMS BUDGETED IN EACH ACCOUNT LINE 1301 OASDI 10,281 OASDI cost is estimated at 6.2% x total salary 1302 FICA/MEDICARE 2,405 FICA/Medicare cost is estimated at 1.45% x total salary 1303 SUI 1,183 SUI cost is estimated at 1st $7,000 x 6.8% 1304 Other (Specify)- 1305 Other (Specify)- 1306 Other (Specify)- 2000: CLIENT SUPPORT - 2001 Child Care - 2002 Client Housing Support - 2003 Client Transportation & Support - 2004 Clothing, Food, & Hygiene - 2005 Education Support - 2006 Employment Support - 2007 Household Items for Clients - 2008 Medication Supports - 2009 Program Supplies - Medical - 2010 Utility Vouchers - 2011 Other (Specify)- 2012 Other (Specify)- 2013 Other (Specify)- 2014 Other (Specify)- 2015 Other (Specify)- 2016 Other (Specify)- 3000: OPERATING EXPENSES 5,822 3001 Telecommunications 1,230 Telephone/Internet: The allocation in this category reflects the usage of information/technology services for the data analyst and senior manager as well as a dedicated cell phone for program services outside of normal business hours. 3002 Printing/Postage 66 Printing/Reproduction: The allocation in this category reflects the usage of the RAB headquarter office printer/scanner/copier for the data analyst and senior manager. 3003 Office, Household & Program Supplies 49 Office Supplies & Equipment: The allocation in this category reflects the usage of the RAB headquarter office supplies for the data analyst and senior manager. 3004 Advertising - 3005 Staff Development & Training 1,725 Staff Training: RAB has developed a curriculum of training programs for the staff and manager providing direct services to participants. These programs include 5 two-hour modules online from the Evidence Based Portal (EBPHUB.com) including: Evidence-based Case Management, Motivational Interviewing, Trauma Informed Care, and Introduction to Cognitive Behavioral Skills. Each training costs $125.00 per employee per session. RAB will also seek out NAMI Mental Health First Aid classes for program staff, which are sometimes offered free of charge but may also cost $75.00 per participant. RAB staff will also participate in department training in order to build rapport with DBH colleagues and better understand DBH's organizational philosophy. These training sessions will include but cultural competency and HIPAA. Training will occur on a regular basis for all staff. RAB will review training on a yearly basis to ensure the most effective opportunities are made available to program staff. 3006 Staff Mileage 2,398 Staff Mileage/Vehicle Maintenance: The allocation represents occasional travel by the data analyst and senior manager in support of the program. Examples of this type of travel include periodic visits to the staff at their offices, attending meetings with department analysts and managers, and attending community events for the benefit of the program. The allocation for this category also represents staff travel to offices in order to ensure coverage, the program manager traveling to department offices and RAB's headquarters in order to oversee the program, as well as travel to meetings and events related to the program. 3007 Subscriptions & Memberships - 3008 Vehicle Maintenance - 3009 Other: Livescan, TB Test, Background Check 354 Other - (Livescan, TB Test. Background check): RAB conducts several checks and tests for all newly hired employees. These include fingerprinting / Livescan, a test for TB, and a background check to confirm employment history and education. 3010 Other (Specify)- Fresno County Department of Behavioral Health Contract Budget Narrative Revised 2/7/2020 Exhibit C Page 44 of 46 ACCT #LINE ITEM AMT DETAILED DESCRIPTION OF ITEMS BUDGETED IN EACH ACCOUNT LINE 3011 Other (Specify)- 3012 Other (Specify)- 4000: FACILITIES & EQUIPMENT 282 4001 Building Maintenance 123 Allocation of RAB's maintenance / custodial costs based on the administrative staffing of this program. 4002 Rent/Lease Building - 4003 Rent/Lease Equipment - 4004 Rent/Lease Vehicles - 4005 Security - 4006 Utilities 159 Allocation of RAB's utilities costs based on the administrative staffing of this program. 4007 Other (Specify)- 4008 Other (Specify)- 4009 Other (Specify)- 4010 Other (Specify)- 5000: SPECIAL EXPENSES 2,053 5001 Consultant (Network & Data Management)- 5002 HMIS (Health Management Information System) - 5003 Contractual/Consulting Services (Specify)- 5004 Translation Services - 5005 Other: Case Management Online Platform 2,053 Other - (Case Management Online Platform): RAB subscribes to the Apricot case management web based platform, a product of Social Solutions. This site allows for customized case management profiles, forms, and fields and also for the creation of customized and updateable reports using this data. 5006 Other (Specify)- 5007 Other (Specify)- 5008 Other (Specify)- 6000: ADMINISTRATIVE EXPENSES 23,411 6001 Administrative Overhead 22,659 Administrative Overhead (Indirect): RAB's 10% indirect rate provides for the salaries of administrative staff in the following departments: Finance, Information/Technology, and Human Resources. These staff are responsible for processing payroll, invoicing for contracts and grants, providing and maintaining the equipment used for this program, and the hiring and management oversight of employees. 6002 Professional Liability Insurance - 6003 Accounting/Bookkeeping - 6004 External Audit - 6005 Insurance (Specify): General, Auto, Cyber 752 Allocation of RAB's organizational insurance costs based on the staffing of this program. 6006 Payroll Services - 6007 Depreciation (Provider-Owned Equipment to be Used for Program Purposes) - 6008 Other (Specify)- 6009 Other (Specify)- 6010 Other (Specify)- 6011 Other (Specify)- 6012 Other (Specify)- 7000: FIXED ASSETS - 7001 Computer Equipment & Software - 7002 Copiers, Cell Phones, Tablets, Devices to Contain HIPAA Data - 7003 Furniture & Fixtures - 7004 Leasehold/Tenant/Building Improvements - 7005 Other Assets over $500 with Lifespan of 2 Years + - 7006 Assets over $5,000/unit (Specify)- 7007 Other (Specify)- 7008 Other (Specify)- TOTAL PROGRAM EXPENSE FROM BUDGET NARRATIVE:250,000 Fresno County Department of Behavioral Health Contract Budget Narrative Revised 2/7/2020 Exhibit C Page 45 of 46 ACCT #LINE ITEM AMT DETAILED DESCRIPTION OF ITEMS BUDGETED IN EACH ACCOUNT LINE TOTAL PROGRAM EXPENSES FROM BUDGET TEMPLATE:250,000 - Fresno County Department of Behavioral Health Contract Budget Narrative Revised 2/7/2020 Exhibit C Page 46 of 46 Exhibit D Page 1 of 6 STATE MENTAL HEALTH REQUIREMENTS 1. CONTROL REQUIREMENTS The COUNTY and its subcontractors shall provide services in accordance with all applicable Federal and State statutes and regulations. 2. PROFESSIONAL LICENSURE All (professional level) persons employed by the COUNTY Mental Health Program (directly or through contract) providing Short-Doyle/Medi-Cal services have met applicable professional licensure requirements pursuant to Business and Professions and Welfare and Institutions Codes. 3. CONFIDENTIALITY CONTRACTOR and its subcontractors (hereinafter “CONTRACTOR”) shall conform to and COUNTY shall monitor compliance with all State of California and Federal statutes and regulations regarding confidentiality, including but not limited to confidentiality of information requirements at 42, Code of Federal Regulations sections 2.1 et seq; California Welfare and Institutions Code, sections 14100.2, 11977, 11812, 5328; Division 10.5 and 10.6 of the California Health and Safety Code; Title 22, California Code of Regulations, section 51009; and Division 1, Part 2.6, Chapters 1-7 of the California Civil Code. 4. NON-DISCRIMINATION A. Eligibility for Services CONTRACTOR shall prepare and make available to COUNTY and to the public all eligibility requirements to participate in the program plan set forth in the Agreement. No person shall, because of ethnic group identification, age, gender, color, disability, medical condition, national origin, race, ancestry, marital status, religion, religious creed, political belief or sexual preference be excluded from participation, be denied benefits of, or be subject to discrimination under any program or activity receiving Federal or State of California assistance. B. Employment Opportunity CONTRACTOR shall comply with COUNTY policy, and the Equal Employment Opportunity Commission guidelines, which forbids discrimination against any person on the grounds of race, color, national origin, sex, religion, age, disability status, or sexual preference in employment practices. Such practices include retirement, recruitment advertising, hiring, layoff, termination, upgrading, demotion, transfer, rates of pay or other forms of compensation, use of facilities, and other terms and conditions of employment. Exhibit D Page 2 of 6 C. Suspension of Compensation If an allegation of discrimination occurs, COUNTY may withhold all further funds, until CONTRACTOR can show clear and convincing evidence to the satisfaction of COUNTY that funds provided under this Agreement were not used in connection with the alleged discrimination. D. Nepotism Except by consent of COUNTY’s Department of Behavioral Health Director, or designee, no person shall be employed by CONTRACTOR who is related by blood or marriage to, or who is a member of the Board of Directors or an officer of CONTRACTOR. 5. PATIENTS' RIGHTS CONTRACTOR shall comply with applicable laws and regulations, including but not limited to, laws, regulations, and State policies relating to patients' rights. STATE CONTRACTOR CERTIFICATION CLAUSES 1. STATEMENT OF COMPLIANCE: CONTRACTOR has, unless exempted, complied with the non-discrimination program requirements. (Gov. Code§ 12990 (a-f) and CCR, Title 2, Section 111 02) (Not applicable to public entities.) 2. DRUG-FREE WORKPLACE REQUIREMENTS: CONTRACTOR will comply with the requirements of the Drug-Free Workplace Act of 1990 and will provide a drug-free workplace by taking the following actions: A. Publish a statement notifying employees that unlawful manufacture, distribution, dispensation, possession or use of a controlled substance is prohibited and specifying actions to be taken against employees for violations. B. Establish a Drug-Free Awareness Program to inform employees about: 1) the dangers of drug abuse in the workplace; 2) the person's or organization's policy of maintaining a drug-free workplace; 3) any available counseling, rehabilitation and employee assistance programs; and, 4) penalties that may be imposed upon employees for drug abuse violations. C. Every employee who works on this Agreement will: 1) receive a copy of the company's drug-free workplace policy statement; and, 2) agree to abide by the terms of the company's statement as a condition of employment on this Agreement. Exhibit D Page 3 of 6 Failure to comply with these requirements may result in suspension of payments under this Agreement or termination of this Agreement or both and CONTRACTOR may be ineligible for award of any future State agreements if the department determines that any of the following has occurred: the CONTRACTOR has made false certification, or violated the certification by failing to carry out the requirements as noted above. (Gov. Code §8350 et seq.) 3. NATIONAL LABOR RELATIONS BOARD CERTIFICATION: CONTRACTOR certifies that no more than one (1) final unappealable finding of contempt of CONTRACTOR by a Federal CONTRACTOR has been issued against CONTRACTOR within the immediately preceding two (2) year period because of CONTRACTOR’s failure to comply with an order of a Federal CONTRACTOR, which orders CONTRACTOR to comply with an order of the National Labor Relations Board. (Pub. Contract Code §10296) (Not applicable to public entities.) 4. CONTRACTS FOR LEGAL SERVICES $50,000 OR MORE - PRO BONO REQUIREMENT: CONTRACTOR hereby certifies that CONTRACTOR will comply with the requirements of Section 6072 of the Business and Professions Code, effective January 1, 2003. CONTRACTOR agrees to make a good faith effort to provide a minimum number of hours of pro bono legal services during each year of the contract equal to the lessor of thirty (30) multiplied by the number of full time attorneys in the firm’s offices in the State, with the number of hours prorated on an actual day basis for any contract period of less than a full year or ten percent (10%) of its contract with the State. Failure to make a good faith effort may be cause for non-renewal of a state contract for legal services, and may be taken into account when determining the award of future contracts with the State for legal services. 5. EXPATRIATE CORPORATIONS: CONTRACTOR hereby declares that it is not an expatriate corporation or subsidiary of an expatriate corporation within the meaning of Public Contract Code Section 10286 and 10286.1, and is eligible to contract with the State of California. 6. SWEATFREE CODE OF CONDUCT: A. All CONTRACTOR subcontractors contracting for the procurement or laundering of apparel, garments or corresponding accessories, or the procurement of equipment, materials, or supplies, other than procurement related to a public works contract, declare under penalty of perjury that no apparel, garments or corresponding accessories, equipment, materials, or supplies furnished to the state pursuant to the contract have been laundered or produced in whole or in part by sweatshop labor, forced labor, convict labor, indentured labor under penal sanction, abusive forms of child labor or exploitation of children in sweatshop labor, or with the benefit of sweatshop labor, forced labor, convict labor, indentured labor under penal sanction, abusive forms of child labor or exploitation of children in sweatshop labor. CONTRACTOR further declare under penalty of perjury that they adhere to the Sweatfree Code of Conduct as Exhibit D Page 4 of 6 set forth on the California Department of Industrial Relations website located at www.dir.ca.gov, and Public Contract Code Section 6108. B.CONTRACTOR agrees to cooperate fully in providing reasonable access to the CONTRACTOR’s records, documents, agents or employees, or premises if reasonably required by authorized officials of the contracting agency, the Department of Industrial Relations, or the Department of Justice to determine the contractor’s compliance with the requirements under paragraph (a). 7.DOMESTIC PARTNERS: For contracts of $100,000 or more, CONTRACTOR certifies that CONTRACTOR is in compliance with Public Contract Code Section 10295.3. 8.GENDER IDENTITY: For contracts of $100,000 or more, CONTRACTOR certifies that CONTRACTOR is in compliance with Public Contract Code Section 10295.35. DOING BUSINESS WITH THE STATE OF CALIFORNIA The following laws apply to persons or entities doing business with the State of California. 1.CONFLICT OF INTEREST: CONTRACTOR needs to be aware of the following provisions regarding current or former state employees. If CONTRACTOR has any questions on the status of any person rendering services or involved with this Agreement, the awarding agency must be contacted immediately for clarification. Current State Employees (Pub. Contract Code §10410): a). No officer or employee shall engage in any employment, activity or enterprise from which the officer or employee receives compensation or has a financial interest and which is sponsored or funded by any state agency, unless the employment, activity or enterprise is required as a condition of regular state employment. b). No officer or employee shall contract on his or her own behalf as an independent contractor with any state agency to provide goods or services. Former State Employees (Pub. Contract Code §10411): a). For the two (2) year period from the date he or she left state employment, no former state officer or employee may enter into a contract in which he or she engaged in any of the negotiations, transactions, planning, arrangements or any part of the decision-making process relevant to the contract while employed in any capacity by any state agency. b). For the twelve (12) month period from the date he or she left state employment, no former state officer or employee may enter into a contract with any state agency if he or she was employed by that state agency in a policy- Exhibit D Page 5 of 6 making position in the same general subject area as the proposed contract within the twelve (12) month period prior to his or her leaving state service. If CONTRACTOR violates any provisions of above paragraphs, such action by CONTRACTOR shall render this Agreement void. (Pub. Contract Code §10420) Members of boards and commissions are exempt from this section if they do not receive payment other than payment of each meeting of the board or commission, payment for preparatory time and payment for per diem. (Pub. Contract Code §10430 (e)) 2. LABOR CODE/WORKERS' COMPENSATION: CONTRACTOR needs to be aware of the provisions which require every employer to be insured against liability for Worker's Compensation or to undertake self-insurance in accordance with the provisions, and CONTRACTOR affirms to comply with such provisions before commencing the performance of the work of this Agreement. (Labor Code Section 3700) 3. AMERICANS WITH DISABILITIES ACT: CONTRACTOR assures the State that it complies with the Americans with Disabilities Act (ADA) of 1990, which prohibits discrimination on the basis of disability, as well as all applicable regulations and guidelines issued pursuant to the ADA. (42 U.S.C. 12101 et seq.) 4. SUBCONTRACTOR NAME CHANGE: An amendment is required to change a subcontractor’s name as listed on the agreement with CONTRACTOR. Upon receipt of legal documentation of the name change the State will process the amendment. Payment of invoices presented with a new name cannot be paid prior to approval of said amendment. 5. CORPORATE QUALIFICATIONS TO DO BUSINESS IN CALIFORNIA: A. When agreements are to be performed in the state by corporations, the contracting agencies will be verifying that the subcontractor(s) is currently qualified to do business in California in order to ensure that all obligations due to the state are fulfilled. B. "Doing business" is defined in R&TC Section 23101 as actively engaging in any transaction for the purpose of financial or pecuniary gain or profit. Although there are some statutory exceptions to taxation, rarely will a corporate contractor performing within the state not be subject to the franchise tax. C. Both domestic and foreign corporations (those incorporated outside of California) must be in good standing in order to be qualified to do business in California. Agencies will determine whether a corporation is in good standing by calling the Office of the Secretary of State. 6. RESOLUTION: A county, city, district, or other local public body must provide the State with a copy of a resolution, order, motion, or ordinance of the local governing body, which by law has authority to enter into an agreement, authorizing execution of the agreement. Exhibit D Page 6 of 6 7.AIR OR WATER POLLUTION VIOLATION: Under the State laws, the CONTRACTOR shall not be: (1) in violation of any order or resolution not subject to review promulgated by the State Air Resources Board or an air pollution control district; (2) subject to cease and desist order not subject to review issued pursuant to Section 13301 of the Water Code for violation of waste discharge requirements or discharge prohibitions; or (3) finally determined to be in violation of provisions of federal law relating to air or water pollution. 8.PAYEE DATA RECORD FORM STD. 204: This form must be completed by all contractors that are not another state agency or other governmental entity. 9.INSPECTION and Audit of Records and access to Facilities. The State, CMS, the Office of the Inspector General, the Comptroller General, and their designees may, at any time, inspect and audit any records or documents of CONTRACTOR or its subcontractors, and may, at any time, inspect the premises, physical facilities, and equipment where Medicaid-related activities or work is conducted. The right to audit under this section exists for ten (10) years from the final date of the contract period or from the date of completion of any audit, whichever is later. Federal database checks. Consistent with the requirements at § 455.436 of this chapter, the State must confirm the identity and determine the exclusion status of CONTRACTOR, any subcontractor, as well as any person with an ownership or control interest, or who is an agent or managing employee of CONTRACTOR through routine checks of Federal databases. This includes the Social Security Administration's Death Master File, the National Plan and Provider Enumeration System (NPPES), the List of Excluded Individuals/Entities (LEIE), the System for Award Management (SAM), and any other databases as the State or Secretary may prescribe. These databases must be consulted upon contracting and no less frequently than monthly thereafter. If the State finds a party that is excluded, it must promptly notify the CONTRACTOR and take action consistent with § 438.610(c). The State must ensure that CONTRACTOR with which the State contracts under this part is not located outside of the United States and that no claims paid by a CONTRACTOR to a network provider, out-of-network provider, subcontractor or financial institution located outside of the U.S. are considered in the development of actuarially sound capitation rates. Exhibit E Page 1 of 2 Vendor:Contract#Contact Person Contact# Item Make/Brand Model Serial #Fixed AssetSensitive ItemDate Requested (If Fixed Asset) Date Approved ( If Fixed Assset) Purchase Date Location Condition Fresno County Inventory Number Cost ExampleCopier Canon 27CRT 9YHJY65R x 3/27/2008 4/1/2008 4/10/2008 Heritage New $6,500.00 ExampleDVD Player Sony DV2230 PXC4356A x n/a n/a 4/1/2008 Heritage New $450.00 Date Prepared: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Date Received: Fixed Asset and Sensitive Item Tracking EXHIBIT - E Page 2 of 2 Fi el d Number Fi el d Descri pt i on I nst ruct i on or Comment s Requi r ed or Condi t i onal Header Vendor I ndi cat e t he l egal name of t he agency cont r act ed t o pr ovi de ser vi ces. Requi r ed Header Pr ogr am I ndi cat e t he t i t l e of t he pr oj ect as descr i bed i n t he cont r act wi t h t he Count y. Requi r ed Header Cont r act # I ndi cat e t he assi gned Count y cont r act number . I f not known, Count y st af f can pr ovi de. Requi r ed Header Cont act Per son I ndi cat e t he f i r st and l ast name of t he pr i mar y agency cont act f or t he cont r act . Requi r ed Header Cont act # I ndi cat e t he most appr opr i at e t el ephone number of t he pr i mar y agency cont act f or t he cont r act . Requi r ed Header Dat e Pr epar ed I ndi cat e t he most cur r ent dat e t hat t he t r acki ng f or m was compl et ed by t he vendor . Requi r ed a Item I dent i f y t he i t em by pr ovi di ng a commonl y r ecogni zed descr i pt i on of t he i t em. Requi r ed b Make/ Br and I dent i f y t he company t hat manuf act ur ed t he i t em.Requi r ed c Model I dent i f y t he model number f or t he i t em, i f appl i cabl e. Condi t i onal d Ser i al # I dent i f y t he ser i al number f or t he i t em, i f appl i cabl e. Condi t i onal e Fi xed Asset Mar k t he box wi t h an " X" i f t he cost of t he i t em i s $5, 000 or mor e t o i ndi cat e t hat t he i t em i s a f i xed asset . Condi t i onal f Sensi t i ve I t em Mar k t he box wi t h an " X" i f t he i t em meet s t he cr i t er i a of a sensi t i ve i t em as def i ned by t he Count y. Condi t i onal g Dat e Request ed I ndi cat e t he dat e t hat t he agency submi t t ed a r equest t o t he Count y t o pur chase t he i t em. Requi r ed h Dat e Appr oved I ndi cat e t he dat e t hat t he Count y appr oved t he r equest t o pur chase t he i t em. Requi r ed i Pur chase Dat e I ndi cat e t he dat e t he agency pur chased t he i t em.Requi r ed j Locat i on I ndi cat e t he physi cal l ocat i on of t he i t em Requi r ed k Condi t i on I ndi cat e t he gener al condi t i on of t he i t em ( New, Good, Wor n, Bad) . Requi r ed l Fr esno Count y I nvent or y Number I ndi cat e t he FR # pr ovi ded by t he Count y f or t he i t em. Condi t i onal mCostI ndi cat e t he t ot al pur chase pr i ce of t he i t em i ncl udi ng sal es t ax and ot her cost s, such as shi ppi ng. Requi r ed FI XED ASSET AND SENSI TI VE I TEM TRACKI NG National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health and Health Care The National CLAS Standards are intended to advance health equity, improve quality, and help eliminate health care disparities by establishing a blueprint for health and health care organizations to: Principal Standard: 1.Provide effective, equitable, understandable, and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy, and other communication needs. Governance, Leadership, and Workforce: 2.Advance and sustain organizational governance and leadership that promotes CLAS and health equity through policy, practices, and allocated resources. 3.Recruit, promote, and support a culturally and linguistically diverse governance, leadership, and workforce that are responsive to the population in the service area. 4.Educate and train governance, leadership, and workforce in culturally and linguistically appropriate policies and practices on an ongoing basis. Communication and Language Assistance: 5.Offer language assistance to individuals who have limited English proficiency and/or other communication needs, at no cost to them, to facilitate timely access to all health care and services. 6.Inform all individuals of the availability of language assistance services clearly and in their preferred language, verbally and in writing. 7.Ensure the competence of individuals providing language assistance, recognizing that the use of untrained individuals and/or minors as interpreters should be avoided. 8.Provide easy-to-understand print and multimedia materials and signage in the languages commonly used by the populations in the service area. Engagement, Continuous Improvement, and Accountability: 9.Establish culturally and linguistically appropriate goals, policies, and management accountability, and infuse them throughout the organization’s planning and operations. 10.Conduct ongoing assessments of the organization’s CLAS-related activities and integrate CLAS-related measures into measurement and continuous quality improvement activities. 11.Collect and maintain accurate and reliable demographic data to monitor and evaluate the impact of CLAS on health equity and outcomes and to inform service delivery. 12.Conduct regular assessments of community health assets and needs and use the results to plan and implement services that respond to the cultural and linguistic diversity of populations in the service area. 13.Partner with the community to design, implement, and evaluate policies, practices, and services to ensure cultural and linguistic appropriateness. 14.Create conflict and grievance resolution processes that are culturally and linguistically appropriate to identify, prevent, and resolve conflicts or complaints. 15.Communicate the organization’s progress in implementing and sustaining CLAS to all stakeholders, constituents, and the general public. EXHIBIT F-1 page 1 of 2 The Case for the Enhanced National CLAS Standards Of all the forms of inequality, injustice in health care is the most shocking and inhumane. — Dr. Martin Luther King, Jr. Health equity is the attainment of the highest level of health for all people (U.S. Department of Health and Human Services [HHS] Office of Minority Health, 2011). Currently, individuals across the United States from various cultural backgrounds are unable to attain their highest level of health for several reasons, including the social determinants of health, or those conditions in which individuals are born, grow, live, work, and age (World Health Organization, 2012), such as socioeconomic status, education level, and the availability of health services (HHS Office of Disease Prevention and Health Promotion, 2010). Though health inequities are directly related to the existence of historical and current discrimination and social injustice, one of the most modifiable factors is the lack of culturally and linguistically appropriate services, broadly defined as care and services that are respectful of and responsive to the cultural and linguistic needs of all individuals. Health inequities result in disparities that directly affect the quality of life for all individuals. Health disparities adversely affect neighborhoods, communities, and the broader society, thus making the issue not only an individual concern but also a public health concern. In the United States, it has been estimated that the combined cost of health disparities and subsequent deaths due to inadequate and/or inequitable care is $1.24 trillion (LaVeist, Gaskin, & Richard, 2009). Culturally and linguistically appropriate services are increasingly recognized as effective in improving the quality of care and services (Beach et al., 2004; Goode, Dunne, & Bronheim, 2006). By providing a structure to implement culturally and linguistically appropriate services, the enhanced National CLAS Standards will improve an organization’s ability to address health care disparities. The enhanced National CLAS Standards align with the HHS Action Plan to Reduce Racial and Ethnic Health Disparities (HHS, 2011) and the National Stakeholder Strategy for Achieving Health Equity (HHS National Partnership for Action to End Health Disparities, 2011), which aim to promote health equity through providing clear plans and strategies to guide collaborative efforts that address racial and ethnic health disparities across the country. Similar to these initiatives, the enhanced National CLAS Standards are intended to advance health equity, improve quality, and help eliminate health care disparities by providing a blueprint for individuals and health and health care organizations to implement culturally and linguistically appropriate services. Adoption of these Standards will help advance better health and health care in the United States. Bibliography: Beach, M. C., Cooper, L. A., Robinson, K. A., Price, E. G., Gary, T. L., Jenckes, M. W., Powe, N.R. (2004). Strategies for improving minority healthcare quality. (AHRQ Publication No. 04-E008-02). Retrieved from the Agency of Healthcare Research and Quality website: http://www.ahrq.gov/downloads/pub/evidence/pdf/minqual/minqual.pdf Goode, T. D., Dunne, M. C., & Bronheim, S. M. (2006). The evidence base for cultural and linguistic competency in health care. (Commonwealth Fund Publication No. 962). Retrieved from The Commonwealth Fund website: http://www.commonwealthfund.org/usr_doc/Goode_evidencebasecultlinguisticcomp_962.pdf LaVeist, T. A., Gaskin, D. J., & Richard, P. (2009). The economic burden of health inequalities in the United States. Retrieved from the Joint Center for Political and Economic Studies website: http://www.jointcenter.org/sites/default/files/upload/research/files/The%20Economic%2 0Burden%20of%20Health%20Inequalities%20in%20the%20United%20States.pdf National Partnership for Action to End Health Disparities. (2011). National stakeholder strategy for achieving health equity. Retrieved from U.S. Department of Health and Human Services, Office of Minority Health website: http://www.minorityhealth.hhs.gov/npa/templates/content.aspx?lvl=1&lvlid=33&ID=286 U.S. Department of Health and Human Services. (2011). HHS action plan to reduce racial and ethnic health disparities: A nation free of disparities in health and health care. Retrieved from http://minorityhealth.hhs.gov/npa/files/Plans/HHS/HHS_Plan_complete.pdf U.S. Department of Health and Human Services, Office of Disease Prevention and Health Promotion. (2010). Healthy people 2020: Social determinants of health. Retrieved from http://www.healthypeople.gov/2020/topicsobjectives2020/overview.aspx?topicid=39 U.S. Department of Health and Human Services, Office of Minority Health (2011). National Partnership for Action to End Health Disparities. Retrieved from http://minorityhealth.hhs.gov/npa World Health Organization. (2012). Social determinants of health. Retrieved from http://www.who.int/social_determinants/en/ EXHIBIT F-1 page 2 of 2 Page 1 of 1 Exhibit F-2 CULTURAL COMPETENCE FORM Agency Name: Program Category: Identify the Agency’s ability to apply language, gender, and culturally specific competencies to the RFP services provided by checking all that apply and/or provide the name of Agency that you have an arrangement with to respond to these referrals. A B C Language, Gender, and/or Cultural Competence Have staff 1 2 Name of Agency that you have an arrangement with to respond to these referrals Included in staffing work plan Not included in staffing work plan. Explain below Spanish (Language) Vietnamese (Language) Other Language: LGBT Staff African American Staff Latino Staff Native American Staff Asian American Staff Pacific Islander Staff Others: Exhibit G Page 1 of 3 FRESNO COUNTY MENTAL HEALTH COMPLIANCE PROGRAM CONTRACTOR CODE OF CONDUCT AND ETHICS Fresno County is firmly committed to full compliance with all applicable laws, regulations, rules and guidelines that apply to the provision and payment of mental health services. Mental health contractors and the manner in which they conduct themselves are a vital part of this commitment. Fresno County has established this Contractor Code of Conduct and Ethics with which contractor and its employees and subcontractors shall comply. Contractor shall require its employees and subcontractors to attend a compliance training that will be provided by Fresno County. After completion of this training, each contractor, contractor’s employee and subcontractor must sign the Contractor Acknowledgment and Agreement form and return this form to the Compliance officer or designee. Contractor and its employees and subcontractor shall: 1.Comply with all applicable laws, regulations, rules or guidelines when providing and billing for mental health services. 2.Conduct themselves honestly, fairly, courteously and with a high degree of integrity in their professional dealing related to their contract with the County and avoid any conduct that could reasonably be expected to reflect adversely upon the integrity of the County. 3.Treat County employees, consumers, and other mental health contractors fairly and with respect. 4.NOT engage in any activity in violation of the County’s Compliance Program, nor engage in any other conduct which violates any applicable law, regulation, rule or guideline 5.Take precautions to ensure that claims are prepared and submitted accurately, timely and are consistent with all applicable laws, regulations, rules or guidelines. 6.Ensure that no false, fraudulent, inaccurate or fictitious claims for payment or reimbursement of any kind are submitted. 7.Bill only for eligible services actually rendered and fully documented. Use billing codes that accurately describe the services provided. Exhibit G Page 2 of 3 8.Act promptly to investigate and correct problems if errors in claims or billing are discovered. 9.Promptly report to the Compliance Officer any suspected violation(s) of this Code of Conduct and Ethics by County employees or other mental health contractors, or report any activity that they believe may violate the standards of the Compliance Program, or any other applicable law, regulation, rule or guideline. Fresno County prohibits retaliation against any person making a report. Any person engaging in any form of retaliation will be subject to disciplinary or other appropriate action by the County. Contractor may report anonymously. 10.Consult with the Compliance Officer if you have any questions or are uncertain of any Compliance Program standard or any other applicable law, regulation, rule or guideline. 11.Immediately notify the Compliance Officer if they become or may become an Ineligible person and therefore excluded from participation in the Federal Health Care Programs. Exhibit G Page 3 of 3 Fresno County Mental Health Compliance Program Contractor Acknowledgment and Agreement I hereby acknowledge that I have received, read and understand the Contractor Code of Conduct and Ethics. I herby acknowledge that I have received training and information on the Fresno County Mental Health Compliance Program and understand the contents thereof. I further agree to abide by the Contractor Code of Conduct and Ethics, and all Compliance Program requirements as they apply to my responsibilities as a mental health contractor for Fresno County. I understand and accept my responsibilities under this Agreement. I further understand that any violation of the Contractor Code of Conduct and Ethics or the Compliance Program is a violation of County policy and may also be a violation of applicable laws, regulations, rules or guidelines. I further understand that violation of the Contractor Code of Conduct and Ethics or the Compliance Program may result in termination of my agreement with Fresno County. I further understand that Fresno County will report me to the appropriate Federal or State agency. For Individual Providers Name (print): _____________________________________ Discipline: Psychiatrist Psychologist LCSW LMFT Signature :________________________________ Date : ___/____/___ For Group or Organizational Providers Group/Org. Name (print): _______________________________________ Employee Name (print): ________________________________________ Discipline: Psychiatrist Psychologist LCSW LMFT Other:___________________________________________ Job Title (if different from Discipline): ___________________________ Signature: _________________________________ Date: ____/___/____      Exhibit H  Page 1 of 3  DISCLOSURE OF OWNERSHIP AND CONTROL INTEREST STATEMENT I.Identifying Information Name of entity D/B/A Address (number, street) City State ZIP code CLIA number Taxpayer ID number (EIN) Telephone number ( ) II.Answer the following questions by checking “Yes” or “No.” If any of the questions are answered “Yes,” list names and addresses of individuals or corporations under “Remarks” on page 2. Identify each item number to be continued. A. Are there any individuals or organizations having a direct or indirect ownership or control interest of five percent or more in the institution, organizations, or agency that have been convicted of a criminal offense related to the involvement of such persons or organizations in any of the programs established YES NO by Titles XVIII, XIX, or XX? ......................................................................................................................... ❒ ❒ B. Are there any directors, officers, agents, or managing employees of the institution, agency, or organization who have ever been convicted of a criminal offense related to their involvement in such programs established by Titles XVIII, XIX, or XX? ...................................................................................... ❒ ❒ C.Are there any individuals currently employed by the institution, agency, or organization in a managerial, accounting, auditing, or similar capacity who were employed by the institution’s, organization’s, or agency’s fiscal intermediary or carrier within the previous 12 months? (Title XVIII providers only) ........... ❒ ❒ III. A. List names, addresses for individuals, or the EIN for organizations having direct or indirect ownership or a controlling interest in the entity. (See instructions for definition of ownership and controlling interest.) List any additional names and addresses under “Remarks” on page 2. If more than one individual is reported and any of these persons are related to each other, this must be reported under “Remarks.” NAME ADDRESS EIN B.Type of entity: ❒ Sole proprietorship ❒Partnership ❒Corporation ❒Unincorporated Associations ❒Other (specify) C.If the disclosing entity is a corporation, list names, addresses of the directors, and EINs for corporations under “Remarks.” D. Are any owners of the disclosing entity also owners of other Medicare/Medicaid facilities? (Example: sole proprietor, partnership, or members of Board of Directors) If yes, list names, addresses of individuals, and provider numbers. .......................................................................................................... ❒ ❒ NAME ADDRESS PROVIDER NUMBER      Exhibit H  Page 2 of 3       Exhibit H  Page 3 of 3  YES NO IV. A. Has there been a change in ownership or control within the last year? ....................................................... ❒ ❒ If yes, give date. B. Do you anticipate any change of ownership or control within the year?....................................................... ❒ ❒ If yes, when? C.Do you anticipate filing for bankruptcy within the year?................................................................................ ❒ ❒ If yes, when? V. Is the facility operated by a management company or leased in whole or part by another organization?.......... ❒ ❒ If yes, give date of change in operations. VI. Has there been a change in Administrator, Director of Nursing, or Medical Director within the last year?......... ❒ ❒ VII. A. Is this facility chain affiliated? ...................................................................................................................... ❒ ❒ (If yes, list name, address of corporation, and EIN.) Name EIN Address (number, name) City State ZIP code B.If the answer to question VII.A. is NO, was the facility ever affiliated with a chain? (If yes, list name, address of corporation, and EIN.) Name EIN Address (number, name) City State ZIP code Whoever knowingly and willfully makes or causes to be made a false statement or representation of this statement, may be prosecuted under applicable federal or state laws. In addition, knowingly and willfully failing to fully and accurately disclose the information requested may result in denial of a request to participate or where the entity already participates, a termination of its agreement or contract with the agency, as appropriate. Name of authorized representative (typed) Title Signature Date Remarks Exhibit I 1 of 2 CERTIFICATION REGARDING DEBARMENT, SUSPENSION, AND OTHER RESPONSIBILITY MATTERS--PRIMARY COVERED TRANSACTIONS INSTRUCTIONS FOR CERTIFICATION 1. By signing and submitting this proposal, the prospective primary participant is providing the certification set out below. 2. The inability of a person to provide the certification required below will not necessarily result in denial of participation in this covered transaction. The prospective participant shall submit an explanation of why it cannot provide the certification set out below. The certification or explanation will be considered in connection with the department or agency's determination whether to enter into this transaction. However, failure of the prospective primary participant to furnish a certification or an explanation shall disqualify such person from participation in this transaction. 3.The certification in this clause is a material representation of fact upon which reliance was placed when the department or agency determined to enter into this transaction. If it is later determined that the prospective primary participant knowingly rendered an erroneous certification, in addition to other remedies available to the Federal Government, the department or agency may terminate this transaction for cause or default. 4. The prospective primary participant shall provide immediate written notice to the department or agency to which this proposal is submitted if at any time the prospective primary participant learns that its certification was erroneous when submitted or has become erroneous by reason of changed circumstances. 5. The terms covered transaction, debarred, suspended, ineligible, participant, person, primary covered transaction, principal, proposal, and voluntarily excluded, as used in this clause, have the meanings set out in the Definitions and Coverage sections of the rules implementing Executive Order 12549. You may contact the department or agency to which this proposal is being submitted for assistance in obtaining a copy of those regulations. 6. Nothing contained in the foregoing shall be construed to require establishment of a system of records in order to render in good faith the certification required by this clause. The knowledge and information of a participant is not required to exceed that which is normally possessed by a prudent person in the ordinary course of business dealings. Exhibit I 2 of 2 CERTIFICATION REGARDING DEBARMENT, SUSPENSION, AND OTHER RESPONSIBILITY MATTERS--PRIMARY COVERED TRANSACTIONS CERTIFICATION (1)The prospective primary participant certifies to the best of its knowledge and belief, that it, its owners, officers, corporate managers and partners: (a) Are not presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded by any Federal department or agency; (b)Have not within a three-year period preceding this proposal been convicted of or had a civil judgment rendered against them for commission of fraud or a criminal offense in connection with obtaining, attempting to obtain, or performing a public (Federal, State or local) transaction or contract under a public transaction; violation of Federal or State antitrust statutes or commission of embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements, or receiving stolen property; (c)(d) Have not within a three-year period preceding this application/proposal had one or more public transactions (Federal, State or local) terminated for cause or default. (2)Where the prospective primary participant is unable to certify to any of the statements in this certification, such prospective participant shall attach an explanation to this proposal. Signature: Date: (Printed Name & Title) (Name of Agency or Company) Exhibit J Page 1 of 2 SELF‐DEALING TRANSACTION DISCLOSURE FORM  In  order  to  conduct  business  with  the  County  of  Fresno  (hereinafter  referred  to  as  “County”),  members of a contractor’s board of directors (hereinafter referred to as “County Contractor”), must  disclose any self‐dealing transactions that they are a party to  while  providing  goods,  performing  services, or both for the County. A self‐dealing transaction is defined below:   “A self‐dealing transaction means a transaction to which the corporation is a party and in which one  or more of its directors has a material financial interest”   The definition above will be utilized for purposes of completing this disclosure form.  INSTRUCTIONS  (1)Enter board member’s name, job title (if applicable), and date this disclosure is being made. (2)Enter the board member’s company/agency name and address. (3)Describe in detail the nature of the self‐dealing transaction that is being disclosed to the County. At a minimum, include a description of the following: a.The name of the agency/company with which the corporation has the transaction; and b.The nature of the material financial interest in the Corporation’s transaction that the board member has. (4)Describe in detail why the self‐dealing transaction is appropriate based on applicable provisions of the Corporations Code. (5)Form must be signed by the board member that is involved in the self‐dealing transaction described in Sections (3) and (4). Exhibit J Page 2 of 2 (1) Company Board Member Information: Name: Date:   Job Title:  (2) Company/Agency Name and Address: (3) Disclosure (Please describe the nature of the self‐dealing transaction you are a party to) (4) Explain why this self‐dealing transaction is consistent with the requirements of Corporations Code 5233 (a) (5) Authorized Signature Signature: Date:  Section: Mental Health Effective Date: 05/30/2017 Revised Date: 05/30/2017 Policy Title: Performance Outcome Measures Approved by: Dawan Utecht (Director of Behavioral Health), Francisco Escobedo (Sr. Staff Analyst - QA), Kannika Toonnachat (Division Manager - Technology and Quality Management) 1 | P a g e MISSION STATEMENT The Department of Behavioral Health is dedicated to supporting the wellness of individuals, families and communities in Fresno County who are affected by, or are at risk of, mental illness and/or substance use disorders through cultivation of strengths toward promoting recovery in the least restrictive environment. Template Review Date 3/28/16 Department of Behavioral Health Policy and Procedure Guide PPG 1.2.7 POLICY:It is the policy of Fresno County Department of Behavioral Health and the Fresno County Mental Health Plan (FCMHP) to ensure procedures for developing performance measures which accurately reflect vital areas of performance and provide for systematic, ongoing collection and analysis of valid and reliable data. Data collection is not intended to be an additional task for FCMHP programs/providers but rather embedded within the various non-treatment, treatment and clinical documentation. PURPOSE:To determine the effectiveness and efficiency of services provided by measuring performance outcomes/results achieved by the persons served during service delivery or following service completion, delivery of service, and of the individuals’ satisfaction. This is a vital management tool used to clarify goals, document the efforts toward achieving those goals, and thus measure the benefit the service delivery to the persons served. Performance measurement selection is part of the planning and developing process design of the program. Performance measurement is the ongoing monitoring and reporting of progress towards pre-established objectives/goals. REFERENCE:California Code of Regulations, Title 9, Chapter 11, Section 1810.380(a)(1): State Oversight DHCS Service, Administrative and Operational Requirements Mental Health Services Act (MHSA), California Code of Regulations, Title 9, Section 3320, 3200.050, and 3200.120 Commission on Accreditation of Rehabilitation Facilities (CARF) DEFINITIONS: 1.Indicator: Qualitative or quantitative measure(s) that tell if the outcomes have been accomplished. Indicators evaluate key performance in relation to objectives. It indicates what the program is accomplishing and if the anticipated results are being achieved. EXHIBIT K Page 1 of 6 2 | P a g e Department of Behavioral Health Policy and Procedure Guide PPG 1.2.7 Policy Title: Performance Outcome Measures Section: Mental Health Effective Date: 05/30/2017 2.Intervention: A systematic plan of action consciously adapted in an attempt to address and reduce the causes of failure or need to improve upon system. 3.Fresno County Mental Health Plan (FCMHP): Fresno County’s contract with the State Department of Health and Human Services that allows for the provision of specialty mental health services. Services may be delivered by county-operated programs, contracted organizational, or group providers. 4.Objective (Goal): Intended results or the impact of learning, programs, or activities. 5.Outcomes: Specific results or changes achieved as a consequence of the program or intervention. Outcomes are connected to the objectives/goals identified by the program or intervention. PROCEDURE: I. Each FCMHP program/provider shall engage in measurement of outcomes in order to generate reliable and valid data on the effectiveness and efficiency of programs or interventions. Programs/providers will establish/select objectives (goals), decide on a methodology and timeline for the collection of data, and use an appropriate data collection tool. This occurs during the program planning and development process. Outcomes should be in alignment with the program/provider goals. II.Outcomes should be measureable, obtainable, clear, accurately reflect the expected result, and include specific time frames. Once the measures have been selected, it is necessary to design a way to gather the information. For each service delivery performance indicator, FCMHP program/provider shall determine: to whom the indicator will be applied; who is responsible for collecting the data; the tool from which data will be collected; and a performance target based on an industry benchmark, or a benchmark set by the program/provider. III. Performance measures are subject to review and approval by FCMHP Administration. IV. Performance measurement is the ongoing monitoring and reporting of progress towards pre-established objectives/goals. Annually, each FCMHP program/provider must measure service delivery performance in each of the areas/domains listed below. Dependent on the program/provider service deliverables, exceptions must be approved by the FCMHP Administration. EXHIBIT K Page 2 of 6 3 | P a g e Department of Behavioral Health Policy and Procedure Guide PPG 1.2.7 Policy Title: Performance Outcome Measures Section: Mental Health Effective Date: 05/30/2017 a. Effectiveness of services – How well programs performed and the results achieved. Effectiveness measures address the quality of care through measuring change over time. Examples include but are not limited to: reduction of hospitalization, reduction of symptoms, employment and housing status, and reduction of recidivism rate and incidence of relapse. b. Efficiency of services – The relationship between the outcomes and the resources used. Examples include but are not limited to: service delivery cost per service unit, length of stay, and direct service hours of clinical and medical staff. c. Services access – Changes or improvements in the program/provider’s capacity and timeliness to provide services to those who request them. Examples include but are not limited to: wait/length of time from first request/referral to first service or subsequent appointment, convenience of service hours and locations, number of clients served by program capacity, and no-show and cancellation rates. d. Satisfaction and feedback from persons served and stakeholders– Changes or increased positive/negative feedback regarding the experiences of the persons served and others (families, referral sources, payors/guarantors, etc.). Satisfaction measures are usually oriented toward clients, family members, personnel, the community, and funding sources. Examples include but are not limited to: did the organization/program focus on the recovery of the person served, were grievances or concerns addressed, overall feelings of satisfaction, and satisfaction with physical facilities, fees, access, service effectiveness, and efficiency. V. Each FCMHP program/provider shall use the following templates to document the defined goals, intervention(s), specific indicators, and outcomes. 1. FCMHP Outcome Report template (see Attachment A) 2. FCMHP Outcome Analysis template (see Attachment C) EXHIBIT K Page 3 of 6 FRESNO COUNTY MENTAL HEALTH PLAN OUTCOMES REPORT- Attachment A Revised March 2017 PROGRAM INFORMATION: Program Title: Provider: Program Description: MHP Work Plan: Age Group Served 1: Dates Of Operation: Age Group Served 2: Reporting Period: Funding Source 1: Funding Source 3: Funding Source 2: Other Funding: FISCAL INFORMATION: Program Budget Amount: Program Actual Amount: 0 Number of Unique Clients Served During Time Period: 0 Number of Services Rendered During Time Period: Click here to enter text. Actual Cost Per Client: 0 CONTRACT INFORMATION: Program Type: Type of Program: Contract Term: For Other: Renewal Date: Level of Care Information Age 18 & Over: Level of Care Information Age 0- 17: TARGET POPULATION INFORMATION: Target Population: CORE CONCEPTS: •Community collaboration: individuals, families, agencies, and businesses work together to accomplish a shared vision. •Cultural competence: adopting behaviors, attitudes and policies that enable providers to work effectively in cross-cultural situations. EXHIBIT K Page 4 of 6 FRESNO COUNTY MENTAL HEALTH PLAN OUTCOMES REPORT- Attachment A Revised March 2017 •Individual/Family-Driven, Wellness/Recovery/Resiliency-Focused Services: adult clients and families of children and youth identify needs and preferences that result in the most effective services and supports. •Access to underserved communities: Historically unserved and underserved communities are those groups that either have documented low levels of access and/or use of mental health services, face barriers to participation in the policy making process in public mental health, have low rates of insurance coverage for mental health care, and/or have been identified as priorities for mental health services. •Integrated service experiences: services for clients and families are seamless. Clients and families do not have to negotiate with multiple agencies and funding sources to meet their needs. Please select core concepts embedded in services/ program: (May select more than one) Please describe how the selected concept (s) embedded : PROGRAM OUTCOME & GOALS -Must include each of these areas/domains: (1) Effectiveness, (2) Efficiency, (3) Access, (4) Satisfaction & Feedback Of Persons Served & Stakeholder -Include the following components for documenting each goal: (1) Indicator, (2) Who Applied, (3) Time of Measure, (4) Data Source, (5) Target Goal Expectancy DEPARTMENT RECOMMENDATION(S): EXHIBIT K Page 5 of 6 FRESNO COUNTY MENTAL HEALTH PLAN Outcomes Analysis Attachment C Name of Program: Click here to enter text. What is the Program/Contract Goals? Click here to enter text. Program Type: ____________ Type of Program: Other, please specify below Other: Click here to enter text. CLINICAL INFORMATION: Does the Program Utilize Any of the Following? (May select more than one) Evidence Informed Practice Best Practice Evidence Based Practice Other: Click here to enter text. Please Describe: Click here to enter text. OUTCOMES What Outcome Measures Are Being Used? Click here to enter text. What Outcome Measures/Functional Variables Could Be Added to Better Explain the Program’s Effectiveness? Click here to enter text. Describe the Program’s analysis (i.e. have the program/contract goals been met? Number served, waiting list, wait times, budget to volume, etc.): Click here to enter text. What Barriers Prevent the Program from Achieving Better Outcomes? Click here to enter text. What Changes to the Program Would You Recommend to Improve the outcomes ? Click here to enter text. For Committee Use Only: Recommendations: do include a conclusion and a to-do list with action items Click here to enter text. EXHIBIT K Page 6 of 6