HomeMy WebLinkAboutAgreement A-20-176 with Contractors listed in Exhibit A.pdfAgreement No . 20-176
1
2
3
MASTER A G R E E M E N T FOR TOWING AND EMERGENCY ROADSIDE SERVICES
THIS MASTER AGREEMENT ("Agreement") is made and entered into this 12th day of
4 May , 2020 , by and between the COUNTY OF FRESNO , a political subdivision of the
5 State of Californ ia ("COUNTY"), and each contractor (each a "CONTRACTOR" and collectively the
6 "CONTRACTORS ") listed in Exhibit A to th is Agreement , wh ich is attached and incorporated by this
7 reference , and such additional CONTRACTORS as may, from t ime to time during the term of this
8 Agreement , be added by COUNTY. COUNTY and each CONTRACTOR may be referred to as a "Party " or
9 collectively as "Parties " to this Agreement.
10 WITNESS ETH :
11 WHEREAS , on February 6 , 2020 , COUNTY issued Request for Statement of Qualification (RFSQ)
12 No. 20-038 , which solicited proposals from qualified vendors to provide towing and emergency roadside
13 services , in accordance with specific terms , conditions , and requirements (collectively , the "RFSQ ");
14 WHEREAS , COUNTY desires to enter into an Agreement w ith each CONTRACTOR listed on
15 Exhibit A in order to expeditiously provide for the COUNTY's needs for towing and emergency roadside
16 serv ices from CONTRACTORS ; and
17 WHEREAS , CONTRACTORS are willing and able to provide the above-described services in
18 accordance with COUNTY's needs , subject to the terms and condit ions of this Agreement.
19 NOW, THEREFORE, in considerat ion of the mutual covenants , terms and conditions herein
20 contained, the parties hereto agree as follows :
21 1. OBLIGATIONS OF THE CONTRACTORS
22 A. CONTRACTORS shall perform towing and emergency roads ide serv ices on an as-
23 needed basis in accordance with the specificat ions and rates identified in Exhibit B
24 "Scope of Work", incorporated herein by reference and made a part of this Agreement.
25 B. NO RELATIONSHIP TO OTHER CONTRACTORS -Under this Agreement , each
26 CONTRACTOR only has rights and obligations with respect to the COUNTY . This
27 Agreement creates no rights or obl igations between any CONTRACTORS ; no
28
-1-
-2-
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
CONTRACTOR has any right to receive performance under this Agreement from, or to
enforce any part of this Agreement against, any other CONTRACTOR.
2. REQUESTS FOR SERVICES
COUNTY will contact CONTRACTORS via phone when towing and/or emergency roadside
services are needed. Selection will be based on the combination of overall cost and the
response/timeframe estimate provided by the CONTRACTORS, which, in the sole opinion of the
COUNTY, offers the best value for the COUNTY.
3. TERM
The term of this Agreement shall be for a period of three (3) years, commencing on June 1, 2020,
through and including May 31, 2023. This Agreement may be extended for two (2) additional consecutive
twelve (12) month periods upon written approval of all parties who intend to renew no later than thirty (30)
days prior to the first day of the next twelve (12) month extension period. The ISD Director/CIO or his or her
designee is authorized to execute such written approval on behalf of COUNTY based on CONTRACTOR’S
satisfactory performance.
4. TERMINATION
A. Non-Allocation of Funds - The terms of this Agreement, and the services to be
provided hereunder, are contingent on the approval of funds by the appropriating government agency.
Should sufficient funds not be allocated, the services provided may be modified, or this Agreement
terminated, at any time by giving a CONTRACTOR thirty (30) days advance written notice.
B. Breach of Contract - The COUNTY may immediately suspend or terminate this
Agreement in whole or in part, where in the determination of the COUNTY there is:
1) An illegal or improper use of funds;
2) A failure to comply with any term of this Agreement;
3) A substantially incorrect or incomplete report submitted to the COUNTY;
4) Improperly performed service.
In no event shall any payment by the COUNTY constitute a waiver by the COUNTY of any breach
of this Agreement or any default which may then exist on the part of a CONTRACTOR. Neither shall such
payment impair or prejudice any remedy available to the COUNTY with respect to the breach or default.
-3-
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
The COUNTY shall have the right to demand of any CONTRACTOR the repayment to the COUNTY of any
funds disbursed to a CONTRACTOR under this Agreement, which in the judgment of the COUNTY were
not expended in accordance with the terms of this Agreement. The CONTRACTOR shall promptly refund
any such funds upon demand.
C. Without Cause - Under circumstances other than those set forth above, this
Agreement may be terminated by COUNTY upon the giving of thirty (30) days advance written notice of an
intention to terminate to CONTRACTOR.
D. Termination of One or More Contractors - In the event that COUNTY terminates this
Agreement as to one or more CONTRACTORS, this Agreement shall stay in full force and effect as to
the remaining CONTRACTORS. Termination of one or more CONTRACTOR from this Agreement shall
not terminate the Agreement as to the remaining CONTRACTORS.
5. COMPENSATION/INVOICING: COUNTY agrees to pay CONTRACTORS and
CONTRACTORS agrees to receive compensation at the rates provided in Exhibit B. Each CONTRACTOR
shall submit monthly invoices, either electronically or via mail, in triplicate to the County of Fresno, Internal
Services Department – Fleet Services (ISD-Fleet), 4551 E. Hamilton Ave, Fresno, CA 93702. Each invoice
must clearly identify the CONTRACTOR’s name, remittance address, contact information, the department
serviced, and the date in which such services were performed.
In no event shall compensation paid for services performed under this Agreement exceed
$450,000.00 during the entire potential five-year term of this Agreement. It is understood that all expenses
incidental to each CONTRACTOR's performance of services under this Agreement shall be borne by each
CONTRACTOR. COUNTY shall make payment to CONTRACTORS no more than forty-five (45) days after
receipt of an approved invoice.
6. INDEPENDENT CONTRACTOR: In performance of the work, duties and obligations
assumed by a CONTRACTOR under this Agreement, it is mutually understood and agreed that a
CONTRACTOR, including any and all of the CONTRACTOR'S officers, agents, and employees will at all
times be acting and performing as an independent contractor, and shall act in an independent capacity and
not as an officer, agent, servant, employee, joint venturer, partner, or associate of the COUNTY.
Furthermore, COUNTY shall have no right to control or supervise or direct the manner or method by which
-4-
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
CONTRACTOR shall perform its work and function. However, COUNTY shall retain the right to administer
this Agreement so as to verify that CONTRACTOR is performing its obligations in accordance with the
terms and conditions thereof.
Each CONTRACTOR and COUNTY shall comply with all applicable provisions of law and the rules
and regulations, if any, of governmental authorities having jurisdiction over matters the subject thereof.
Because of its status as an independent contractor, each CONTRACTOR shall have absolutely no
right to employment rights and benefits available to COUNTY employees. Each CONTRACTOR shall be
solely liable and responsible for providing to, or on behalf of, its employees all legally-required employee
benefits. In addition, each CONTRACTOR shall be solely responsible and save COUNTY harmless from all
matters relating to payment of CONTRACTOR'S employees, including compliance with Social Security
withholding and all other regulations governing such matters. It is acknowledged that during the term of this
Agreement, each CONTRACTOR may be providing services to others unrelated to the COUNTY or to this
Agreement.
7. MODIFICATION: Any matters of this Agreement may be modified from time to time by the
written consent of all the parties without, in any way, affecting the remainder.
8. NON-ASSIGNMENT: Neither party shall assign, transfer or sub-contract this Agreement
nor their rights or duties under this Agreement without the prior written consent of the other party.
9. HOLD HARMLESS: Each CONTRACTOR agrees to indemnify, save, hold harmless, and at
COUNTY'S request, defend the COUNTY, its officers, agents, and employees from any and all costs and
expenses (including attorney’s fees and costs), damages, liabilities, claims, and losses occurring or
resulting to COUNTY in connection with the performance, or failure to perform, by that CONTRACTOR, its
officers, agents, or employees under this Agreement, and from any and all costs and expenses (including
attorney’s fees and costs), damages, liabilities, claims, and losses occurring or resulting to any person, firm,
or corporation who may be injured or damaged by the performance, or failure to perform, of that
CONTRACTOR, its officers, agents, or employees under this Agreement.
The provisions of this Section 9 shall survive termination of the Agreement.
10. INSURANCE
Without limiting the COUNTY's right to obtain indemnification from a CONTRACTOR or any third
-5-
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
parties, each CONTRACTOR, at its sole expense, shall maintain in full force and effect, the following
insurance policies or a program of self-insurance, including but not limited to, an insurance pooling
arrangement or Joint Powers Agreement (JPA) throughout the term of the Agreement:
A. Commercial General Liability
Commercial General Liability Insurance with limits of not less than Two Million Dollars
($2,000,000.00) per occurrence and an annual aggregate of Four Million Dollars ($4,000,000.00). This
policy shall be issued on a per occurrence basis. COUNTY may require specific coverages including
completed operations, products liability, contractual liability, Explosion-Collapse-Underground, fire legal
liability or any other liability insurance deemed necessary because of the nature of this contract.
B. Automobile Liability
Comprehensive Automobile Liability Insurance with limits of not less than One Million Dollars
($1,000,000.00) per accident for bodily injury and for property damages. Coverage should include any auto
used in connection with this Agreement.
C. Professional Liability
If CONTRACTOR employs licensed professional staff, (e.g., Ph.D., R.N., L.C.S.W., M.F.C.C.) in
providing services, Professional Liability Insurance with limits of not less than One Million Dollars
($1,000,000.00) per occurrence, Three Million Dollars ($3,000,000.00) annual aggregate.
D. Worker's Compensation
A policy of Worker's Compensation insurance as may be required by the California Labor
Code.
Additional Requirements Relating to Insurance
Each CONTRACTOR shall obtain endorsements to the Commercial General Liability insurance
naming the County of Fresno, its officers, agents, and employees, individually and collectively, as additional
insured, but only insofar as the operations under this Agreement are concerned. Such coverage for
additional insured shall apply as primary insurance and any other insurance, or self-insurance, maintained
by COUNTY, its officers, agents and employees shall be excess only and not contributing with insurance
provided under CONTRACTOR's policies herein. This insurance shall not be cancelled or changed without
a minimum of thirty (30) days advance written notice given to COUNTY.
-6-
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
Each CONTRACTOR hereby waives its right to recover from COUNTY, its officers, agents, and
employees any amounts paid by the policy of worker’s compensation insurance required by this
Agreement. Each CONTRACTOR is solely responsible to obtain any endorsement to such policy that may
be necessary to accomplish such waiver of subrogation, but a CONTRACTOR’s waiver of subrogation
under this paragraph is effective whether or not CONTRACTOR obtains such an endorsement.
Within Thirty (30) days from the date each CONTRACTOR signs and executes this Agreement, that
CONTRACTOR shall provide certificates of insurance and endorsement as stated above for all of the
foregoing policies, as required herein, to the County of Fresno, (Name and Address of the official who will
administer this contract), stating that such insurance coverage have been obtained and are in full force; that
for such worker’s compensation insurance the CONTRACTOR has waived its right to recover from the
COUNTY, its officers, agents, and employees any amounts paid under the insurance policy and that waiver
does not invalidate the insurance policy; that the County of Fresno, its officers, agents and employees will
not be responsible for any premiums on the policies; that such Commercial General Liability insurance
names the County of Fresno, its officers, agents and employees, individually and collectively, as additional
insured, but only insofar as the operations under this Agreement are concerned; that such coverage for
additional insured shall apply as primary insurance and any other insurance, or self-insurance, maintained
by COUNTY, its officers, agents and employees, shall be excess only and not contributing with insurance
provided under CONTRACTOR's policies herein; and that this insurance shall not be cancelled or changed
without a minimum of thirty (30) days advance, written notice given to COUNTY.
In the event a CONTRACTOR fails to keep in effect at all times insurance coverage as herein
provided, the COUNTY may, in addition to other remedies it may have, suspend or terminate this
Agreement upon the occurrence of such event.
All policies shall be issued by admitted insurers licensed to do business in the State of California,
and such insurance shall be purchased from companies possessing a current A.M. Best, Inc. rating of A
FSC VII or better.
11. AUDITS AND INSPECTIONS: The CONTRACTORS shall at any time during business
hours, and as often as the COUNTY may deem necessary, make available to the COUNTY for examination
all of its records and data with respect to the matters covered by this Agreement. The CONTRACTORS
-7-
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
shall, upon request by the COUNTY, permit the COUNTY to audit and inspect all of such records and data
necessary to ensure CONTRACTOR'S compliance with the terms of this Agreement.
If this Agreement exceeds ten thousand dollars ($10,000.00), CONTRACTORS shall be subject to
the examination and audit of the California State Auditor for a period of three (3) years after final payment
under contract (Government Code Section 8546.7).
12. NOTICES: The persons and their addresses having authority to give and receive notices
under this Agreement include the following:
COUNTY CONTRACTOR
COUNTY OF FRESNO As indicated on Exhibit A Director of Internal Services/CIO 333 W. Pontiac Way Clovis, CA 93612
All notices between the COUNTY and CONTRACTORS provided for or permitted under this
Agreement must be in writing and delivered either by personal service, by first-class United States mail, by
an overnight commercial courier service, or by telephonic facsimile transmission. A notice delivered by
personal service is effective upon service to the recipient. A notice delivered by first-class United States
mail is effective three COUNTY business days after deposit in the United States mail, postage prepaid,
addressed to the recipient. A notice delivered by an overnight commercial courier service is effective one
COUNTY business day after deposit with the overnight commercial courier service, delivery fees prepaid,
with delivery instructions given for next day delivery, addressed to the recipient. A notice delivered by
telephonic facsimile is effective when transmission to the recipient is completed (but, if such transmission is
completed outside of COUNTY business hours, then such delivery shall be deemed to be effective at the
next beginning of a COUNTY business day), provided that the sender maintains a machine record of the
completed transmission. For all claims arising out of or related to this Agreement, nothing in this section
establishes, waives, or modifies any claims presentation requirements or procedures provided by law,
including but not limited to the Government Claims Act (Division 3.6 of Title 1 of the Government Code,
beginning with section 810).
13. ADDITION AND DELETION OF CONTRACTORS:
The Director of Internal Services/Chief Information Officer (CIO), reserves the right at any time
during the term of this Agreement to add new CONTRACTORS to those listed in Exhibit A. It is understood
-8-
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
any such additions will not affect compensation paid to any other CONTRACTOR, and therefore such
additions may be made by COUNTY without notice to or approval of the CONTRACTOR’s under this
Agreement. Any such contractors added must qualify according to the terms of RFSQ No. 20-038.
CONTRACTORS also agree that inclusion on Exhibit A does not constitute a guarantee or promise that any
CONTRACTOR shall provide any certain amount of work or services to COUNTY under this Agreement.
Each CONTRACTOR understands that any such additions will not affect their compensation. These same
provisions apply to the termination of any CONTRACTOR listed in Exhibit A.
By executing a signature page, each CONTRACTOR becomes a signatory to this Agreement, and
agrees that it is party to this Agreement with the COUNTY, and is bound by its terms.
14. LEGAL AUTHORITY: Each individual executing this Agreement on behalf of a
CONTRACTOR hereby covenants, warrants, and represents: (i) that he or she is duly authorized to
execute or attest and deliver this Agreement on behalf of such entity, e.g. (without limitation), corporation,
limited liability company, limited partnership, partnership or sole proprietorship, in accordance with all
applicable formalities and under California law; (ii) that this Agreement is binding on such entity; and (iii)
that CONTRACTOR (as applicable) is a duly organized and legally existing corporation, limited liability
company, limited partnership, partnership or sole proprietorship in good standing in the State of California.
15. GOVERNING LAW: Venue for any action arising out of or related to this Agreement shall
only be in Fresno County, California.
The rights and obligations of the parties and all interpretation and performance of this Agreement
shall be governed in all respects by the laws of the State of California.
16. DISCLOSURE OF SELF-DEALING TRANSACTIONS:
This provision is only applicable if the CONTRACTOR is operating as a corporation (a for-profit
or non-profit corporation) or if during the term of the agreement, the CONTRACTOR changes its status
to operate as a corporation.
Members of the CONTRACTOR’s Board of Directors shall disclose any self-dealing transactions
that they are a party to while CONTRACTOR is providing goods or performing services under this
agreement. A self-dealing transaction shall mean a transaction to which the CONTRACTOR is a party
and in which one or more of its directors has a material financial interest. Members of the Board of
-9-
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
Directors shall disclose any self-dealing transactions that they are a party to by completing and signing a
Self-Dealing Transaction Disclosure Form, attached hereto as Exhibit C and incorporated herein by
reference, and submitting it to the COUNTY prior to commencing with the self-dealing transaction or
immediately thereafter.
17. ENTIRE AGREEMENT: This Agreement constitutes the entire agreement between the
CONTRACTOR and COUNTY with respect to the subject matter hereof, and supersedes all previous
Agreement negotiations, proposals, commitments, writings, advertisements, publications, and
understanding of any nature whatsoever unless expressly included in this Agreement.
///
///
///
///
1 IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of the day and year
2 first hereinabove written .
3
4 CONTRACTOR
See attached Contractor Signature
5 Pages
6
7
8
9
10
11
12
13
14
15
16 FOR ACCOUNTING USE ONLY:
17
18
19
20
21
22
23
24
25
26
27
28
Fund : 1000 (ISO-Fleet), 0001 (Sheriff), 0700
(AADS), 0801 (PWP-Special Districts)
Subclass: 10000 (I SD-Fleet and Sheriff),
15000 (AADS), 16900 (PWP-Special
Districts)
ORG : 8910 (I SD-Fleet), 31113229 (Sheriff),
9026 (AADS), 9140 (PWP-Special
Districts)
Account: 7205 (ISO-Fleet, Sheriff, and PWP-
Special Districts), 7295 (AADS)
COUNTY OF FRESNO
2ir ne sfs ~~~
Board of Supervisors of the County of
Fresno
ATTEST:
Bernice E. Seidel
Clerk of the Board of Supervisors
County of Fresno , State of Ca li fornia
-10-
-11-
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
EXHIBIT A
Listing of Contractors and Signature Pages Attached to this Agreement
CONTRACTOR PHONE
NUMBER BUSINESS ADDRESS EMAIL ADDRESS FOR
NOTICES
Actio n Towing Dive
Team, Inc. (559) 498-9999
2822 E. California Ave
Fresno, CA 93721
actionoffice@aol.com
Herndon Towing,
Inc. (559) 431-3334
5030 E. Jensen Ave
Fresno, CA 93725
herndontowing@hotmail.com
1 IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of the day and year first
2 hereinabove written.
3
4 CONTRACTOR
5 Herndon Towing, Inc.
6 A California corporation
7
1
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
-13-
Exhibit B – Scope of Services
Page 1 of 7
Exhibit B – Scope of Services
1. DEFINITIONS
A. Basic Tow Services: Emergency towing services of vehicles that range in size from sub-
compact cars to heavy duty trucks, buses, and heavy equipment machinery (e.g. motor
grader, asphalt paver, etc.).
B. Emergency roadside services:
i. Lockout services
ii. Tire servicing
iii. Battery jump starts
iv. Five (5) gallons of fuel delivery (actual fuel costs will be reimbursed by COUNTY
at the prevailing market rate)
C. Rescue and Recovery Difficult removal work, including but not limited to the following:
i. Removing vehicles from deep ditches or flood control channels
ii. Pulling apart multiple entangled vehicles
iii. Righting an overturned vehicle
iv. Removing vehicles that depart the roadway and are located off the normal
traveled route (recover and return to road)
v. County considers minimum time charge for rescue and recovery to be in thirty
(30) minute increments.
D. Standby Time: COUNTY considers standby time to commence if longer than fifteen (15)
minutes at location before receiving permission to remove vehicle.
E. Light Duty: Tow trucks which have a gross vehicle weight rating (GVWR) of up to 16,000
pounds.
F. Heavy Duty: Includes medium, heavy, and super heavy-duty tow trucks.
a. Medium Duty: Tow trucks with a GVWR of at least 33,000 pounds.
i. Trucks shall be equipped with air brakes and a tractor protection valve or
device and be capable of providing and maintaining continuous air to the
towed vehicle.
b. Heavy Duty: Tow trucks with a GVWR of at least 52,000 pounds.
i. Trucks shall be equipped with air brakes and must be capable of
providing and maintaining continuous air to the towed vehicle.
c. Super Heavy Duty: Three-axle tow trucks with a GVWR of at least 54,000
pounds.
i. Trucks shall be equipped with air brakes and must be capable of
providing and maintaining continuous air to the towed vehicle.
ii. If this class of tow truck is used exclusively for rescue and recovery
operations, there is no requirement for providing and maintaining
continuous air to the towed vehicle.
Exhibit B – Scope of Services
Page 2 of 7
2. GENERAL REQUIREMENTS/SCOPE OF SERVICES
A. CONTRACTORS shall provide all labor, materials, equipment, etc. to perform full-
service emergency towing services, vehicle recovery and emergency roadside services,
and direct tows to and from the Internal Services Department – Fleet Services Division
(ISD-Fleet), located at 4551 E. Hamilton Ave, Fresno, CA 93702, and/or automotive
dealerships.
B. A “Vehicle Condition Report” (as referenced on Section 5, page 7 of this Exhibit B) for
each piece of equipment towed shall be completed.
C. Each tow tag shall include the following information:
i. First and last name of COUNTY Representative
ii. Department name of COUNTY Representative
iii. Vehicle identification number or Case Number (case numbers will be provided by
the Fresno County Sheriff’s Dispatch or Officer on the scene).
D. CONTRACTORS shall secure all equipment in a manner for safe transportation and
prevent any damage to the equipment being towed.
E. CONTRACTOR shall be responsible for the safekeeping of the vehicle, including any
contents in the vehicle, until it has been released to COUNTY or COUNTY’S agent.
i. Any damage sustained to any vehicle as a result of the tow shall be remedied by
CONTRACTOR to the COUNTY’S satisfaction.
ii. All debris caused as a result of the tow or accident shall be removed from the
roadway and properly disposed of.
F. Accommodation of up to two (2) COUNTY employees shall be made to the tow
destination.
G. Any invoices submitted with charge(s) not in accordance with this Master Agreement
shall be corrected within the next billing period.
H. CONTRACTORS shall assume all responsibility for the conduct and demeanor of their
employees.
I. All of CONTRACTORS’ tow truck drivers must be qualified, personnel-compliant, and
familiar with all terms and conditions of the Master Agreement.
J. Additionally, all of CONTRACTORS’ tow truck drivers must possess current certification,
inspection, and licensing to competently operate the appropriate class of tow truck they
are driving and operate any special equipment required to safely perform the requested
towing services
i. Tow trucks and car carrier classifications must meet all applicable state and/or
federal standards
Exhibit B – Scope of Services
Page 3 of 7
ii. All towing equipment shall be in compliance with the California Vehicle Code Title
13 of the California Code of Regulations and be consistent with industry
standards and practices.
iii. Any changes or substitutions of equipment are subject to prior written approval
from COUNTY.
K. All equipment shall be subject to inspection by the California Highway Patrol (CHP) at
any time. Additionally, CONTRACTORS shall:
i. Provide proof of annual inspection from the CHP
ii. Provide COUNTY with access to inspections and approvals of towing equipment
prior to the award of any contract, and
iii. Notify COUNTY within three (3) days of any failure/denial of CHP inspection of
any tow truck or equipment.
3. RESPONSE REQUIREMENTS
A. CONTRACTORS must be able to respond to COUNTY service calls twenty-four (24)
hours per day, seven (7) days a week (24/7 service).
a. COUNTY service call requests must be answered by a live person; answering
machines are not acceptable.
b. CONTRACTORS shall notify COUNTY of any changes to telephone numbers or
method(s) of answering calls for service within twenty-four (24) prior to the
change.
B. CONTRACTORS shall equip all towing vehicles with cellular phones. The cellular
number must be provided to the County Representative at the time of the service
request.
C. SELECTION PROCESS – CONTRACTOR selection for towing and/or emergency
roadside services shall be based on the combination of overall lowest cost and
CONTRACTOR’s ability to perform the requested service.
D. RESPONSE TIMES
a. Response to COUNTY’S service call requests begins at the end of the initial
phone call from COUNTY. Acceptance must be made within fifteen (15) minutes
of the initial call. Verbal response to COUNTY’s service request must include the
following:
i. Location of the tow truck
ii. Estimated time before the tow truck is en route
iii. Estimated time of arrival at the service location
b. CONTRACTORS shall provide COUNTY with confirmation of a positive or
negative acceptance of the service request within fifteen (15) minutes and be en
route within thirty (30) minutes of COUNTY’s service request by an authorized
County representative.
i. For example: if ISD-Fleet places a service request at 10:00am,
CONTRACTOR must provide confirmation by 10:15am, and be en route
by 10:30am.
Exhibit B – Scope of Services
Page 4 of 7
c. If for any reason CONTRACTOR is unable to be en route within the maximum
response time of thirty (30) minutes, the selected contractor will verbally respond
to the County’s service call during the fifteen (15) minute response timeframe
and indicate when they will be able to dispatch staff.
d. COUNTY reserves the right to call another CONTRACTOR if the original
CONTRACTOR’S acceptance of COUNTY’S request is not made timely, and/or if
services are not provided timely. No payment shall be made if services are
cancelled for lack of performance.
Exhibit B – Scope of Services
Page 5 of 7
4. RATES
A. LIGHT DUTY RATES & SERVICES
SERVICE ACTION TOWING DIVE
TEAM, INC. HERNDON TOWING, INC.
Basic Tow Service
(flat rate up to the first 15 miles)
$60.00 $50.00
Basic Tow Service
(for each mile in excess of the
first 15 miles)
$2.00 $3.75
Emergency Roadside Service
(flat rate up to the first 15 miles)
$60.00 $50.00
Emergency Roadside Service
(for each mile in excess of the
first 15 miles)
$2.00 $3.75
Minimum Rescue & Recovery
Charge
(flat rate per hour)
$100.00 $55.00
Standby Charge
(per every 15-minute increment
after the first 15 minutes of
standby)
$0.00 $13.75
ADDITIONAL SERVICES ACTION TOWING DIVE
TEAM, INC. HERNDON TOWING, INC.
Heavy Duty Recovery
Operations
(per hour)
$100.00 N/A
Off Road 4x4
(per hour)
$150.00
N/A
Bobcat Off Road
(per hour)
$500.00
N/A
Exhibit B – Scope of Services
Page 6 of 7
B. HEAVY DUTY RATES & SERVICES
SERVICE ACTION TOWING DIVE
TEAM, INC. HERNDON TOWING, INC.
Basic Tow Service
(flat rate up to the first 15 miles)
$185.00 N/A
Basic Tow Service
(for each mile in excess of the
first 15 miles)
$3.00 N/A
Minimum Rescue & Recovery
Charge
(flat rate per hour)
$185.00 N/A
Standby Charge
(if longer than 15 minutes)
$0.00 N/A
ADDITIONAL SERVICES ACTION TOWING DIVE
TEAM, INC. HERNDON TOWING, INC.
Heavy Duty Recovery
Operations
(per hour)
$250.00 N/A
Off Road 4x4
(per hour)
$250.00
N/A
Bobcat Off Road
(per hour)
$500.00
N/A
Exhibit B – Scope of Services
Page 7 of 7
5. VEHICLE CONDITION REPORT
Exhibit C
SELF-DEALING TRANSACTION DISCLOSURE FORM
In order to conduct business with the County of Fresno (hereinafter referred to as “County”),
members of a contractor’s board of directors (hereinafter referred to as “County Contractor”), must
disclose any self-dealing transactions that they are a party to while providing goods, performing
services, or both for the County. A self-dealing transaction is defined below:
“A self-dealing transaction means a transaction to which the corporation is a party and in which one
or more of its directors has a material financial interest”
The definition above will be utilized for purposes of completing this disclosure form.
INSTRUCTIONS
(1)Enter board member’s name, job title (if applicable), and date this disclosure is being made.
(2)Enter the board member’s company/agency name and address.
(3)Describe in detail the nature of the self-dealing transaction that is being disclosed to the
County. At a minimum, include a description of the following:
a.The name of the agency/company with which the corporation has the transaction; and
b.The nature of the material financial interest in the Corporation’s transaction that the
board member has.
(4)Describe in detail why the self-dealing transaction is appropriate based on applicable
provisions of the Corporations Code.
(5)Form must be signed by the board member that is involved in the self-dealing transaction
described in Sections (3) and (4).
Exhibit C
(1)Company Board Member Information:
Name: Date:
Job Title:
(2)Company/Agency Name and Address:
(3)Disclosure (Please describe the nature of the self-dealing transaction you are a party to):
(4)Explain why this self-dealing transaction is consistent with the requirements of Corporations Code 5233 (a):
(5)Authorized Signature
Signature: Date: