HomeMy WebLinkAboutSigned County Purchase - FR-01-2023 - Revision 1.pdf Agreement No. 24-631
California Statewide Automated Welfare System
(CalSAWS)
County Purchase FR-01-2023
Fresno County - Kiosks (Quantity 26) - Revision 1
Page 1 of 10 Ca1SAWS County Purchase FR-01-2023-Kiosks(Qty 26)-Revision 1 (clean).docx
Agreement No. 24-631
Ca1SAWS Consortium
Fresno County Purchase FR-01-2023 - Revision 1
I. Overview:
Pursuant to Section 4.6 of Exhibit X (Maintenance and Operations ("M&O") Extension) of the Amended
Restated and Revised Leader Replacement System Agreement dated August 16,2019 (the'Base
Agreement")between Ca1SAWS Consortium and Accenture LLP ("Accenture"),Fresno County
("County") has requested to purchase twenty-six (26) kiosks for use in the lobbies of seven(7) of the
Counts existing non-Managed sites,as further described in this County order form(the"County
Purchase"). This County Purchase includes Hardware Charges,Software Charges,and Hardware
Support Charges for the new equipment,Administrative Charges for equipment asset-tagging and
transportation,and Regulatory and Administrative ("R&A") Change Budget Services for equipment
configuration,imaging,flow design support,and onsite support and training at go-live. Additionally,
this County Purchase includes ongoing recurring Technical Infrastructure Services Charges for
enhanced central support for the Managed kiosks.
The scope of Revision 1 to this County Purchase is to update the Assumptions and Section III (the
"Total Charges") to revise the schedule for R&A Change Budget Services and Technical Infrastructure
Services Charges. The Assumptions and Total Charges have been updated to reflect these changes:
• R&A Change Budget Services of up to 218 hours for kiosk configuration,flow design support,
and onsite support and training at go-live will be worked and invoiced in State Fiscal Year
("SFY") 2024/25.
• Monthly recurring Technical Infrastructure Services Charges for enhanced central support for
the devices are not included in Revision 1 to this County Purchase,as it is assumed that such
charges will be funded by the Consortium through January 31,2025.
• There was an overall decrease to the Total Charges included in Revision 1 to this County
Purchase.
The scope of this County Purchase includes the following:
• Hardware Charges
o (26) HP Kiosk,includes the following:
■ 1 x MicroTouch 22-inch Touch-Projected Capacitive Touchscreen Monitor with
external privacy filter installed (includes 5-year Manufacturer's Warranty)
■ 1 x Boca Lemur-Z 80MM1 Kiosk Printer (includes 3 years of Hardware Support)
■ 1 x MagTek Magnetic Stripe Reader,reads DL and CC (includes 2-year
Manufacturer's Warranty)
■ 1 x Code Reader 1000 Barcode Reader (includes 4 years of Hardware Support)
o (26) California State Recycling Fee (per Monitor)
o (26) HP EliteDesk 800 G9 Desktop Mini PC with Intel Core i5-12500T 2.00G 18MB 6 cores
35W,16GB (2x8GB) DDR5 4800 SODIMM Memory,256GB PCIe-4x4 2280 NVMe TLC
Solid State Drive,Windows 11 Professional 64-Bit Downgrade to Windows 10
Professional 64-Bit Operating System(includes 3-year Manufacturer's Warranty)
o (26) Fujitsu FI-8170 Scanner (Type 1 Scanner),includes 1 year of Hardware Support
o (26) Print Media (80mm x 645 ft.,8 rolls per case)
o (4) MicroTouch 22-inch Touch Projected Capacitive Touchscreen Monitor with external
privacy filter installed (includes 5-year Manufacturer's Warranty) (Break/Fix)
o (4) California State Recycling Fee (per Monitor) (Break/Fix)
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Ca1SAWS Consortium
Fresno County Purchase FR-01-2023 - Revision 1
o (4) Boca Lemur-Z 80MM1 Kiosk Printer (Break/Fix)
o (4) MagTek Magnetic Stripe Reader (includes 2-year Manufacturer's Warranty)
(Break/Fix)
o (4) Code Reader 1000 Barcode Reader (Break/Fix)
o (4) HP EliteDesk 800 G9 Desktop Mini PC with Intel Core i5-12500T 2.00G 18MB 6 cores
35W,16GB (2x8GB) DDR5 4800 SODIMM Memory,256GB PCIe-4x4 2280 NVMe TLC
Solid State Drive,Windows 11 Professional 64-Bit Downgrade to Windows 10
Professional 64-Bit Operating System(includes 3-year Manufacturer's Warranty)
(Break/Fix)
o (4) Fujitsu FI-8170 Scanner (Type 1 Scanner),includes 1 year of Hardware Support
(Break/Fix)
• Software Charges
o (26) Windows 10 Enterprise Upgrade License with Software Assurance
o (26) McAfee MVISION License- 1-Year Subscription License
o (26) McAfee Complete Data Protection License-1-Year Subscription License
• Hardware Support Charges
o (26) Fujitsu FI-8170 Scanner (Type 1 Scanner) -Additional 3 years of Hardware Support
o (4) Boca Lemur-Z 80MM1 Kiosk Printer-3 years of Hardware Support(Break/Fix)
o (4) Code Reader 1000 Barcode Reader-4 years of Hardware Support(Break/Fix)
o (4) Fujitsu FI-8170 Scanner (Type 1 Scanner) -Additional 3 years of Hardware Support
(Break/Fix)
• Administrative Charges
• R&A Change Budget Services
• Production Operations Charges
o Recurring Charges for Technical Infrastructure Services-Enhanced Central Support
Assumptions:
• General Assumptions
o The charges set forth in Section III below (the"Total Charges') are an estimate and are
subject to changes at the time of ordering. The estimate includes shipping/handling and
taxes as appropriate. The final charges will be provided to the Consortium at the time of
invoicing.
■ Estimated Charges for hardware,hardware support,and software include a ten
(10) percent contingency.The County will be invoiced for actual Hardware,
Hardware Support,and Software Charges at the time of invoicing.
• These estimated charges are valid through June 30,2023,after which a
new County Purchase will be required if the revised pricing exceeds the
contingency.
o Hardware,Hardware Support,and Administrative Charges will be invoiced in full
upon receipt of hardware acceptance.
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Ca1SAWS Consortium
Fresno County Purchase FR-01-2023 - Revision 1
o Software Charges will be invoiced upon receipt of the software,as software will be
electronically delivered by the software vendor.
o Administrative Charges are included in this County Purchase for Accenture staff to
perform the following tasks:
■ Asset-tag and transport twenty-six (26) kiosks.
o R&A Change Budget Services will be worked and invoiced on a time and materials
("T&M") basis. Invoices for such charges will be submitted to the Consortium monthly
in arrears,and the Consortium will,in turn,invoice the County. R&A Change Budget
Services are included in this County Purchase for Accenture staff to perform the
following tasks:
■ Provide up to fifty-two (52)hours for kiosk configuration. This estimate is based
on up to two (2) hours per kiosk for configuration.
■ Provide up to 112 hours of support prior to deployment of the kiosks for site
evaluation and to assist the County with its definition and creation of the process
flows for the kiosks' initial deployment.
• This estimate is based on up to sixteen(16)hours of assistance for the
creation of one (1) process flow per site for the seven (7) County sites
where the kiosks will be deployed. These charges are based on seven (7)
process flows for the kiosks on this order.
• Although Accenture assistance will be provided to the County,the
County will fully own the responsibility of defining and creating the
process flows for the application on the kiosks.
■ Provide up to 120 hours of on-site support and training following deployment of
the twenty-six (26) kiosks. The Accenture resource(s)will be available to the
County for eight(8)hours per day.
■ Accenture staff will work with the County to develop a schedule for providing
support following approval of this County Purchase.
• Go-live of the devices may not align with the CaIWIN County cutover.
■ Revision 1 to this County Purchase reflects that R&A Change Budget Services
will be worked and invoiced in SFY 2023/24 and SFY 2024/25
• Sixty-six (66)hours were worked and invoiced in SFY 2023/24,through
May 31,2024.
• Up to 218 hours will be worked and invoiced in SFY 2024/25. Such hours
will be worked through January 31,2025 and invoiced within SFY
2024/25,which continues through May 31,2025.
• This County Purchase must be approved by December 6,2024 in order
for R&A Change Budget Services to be worked through January 31,2025
and invoiced within SFY 2024/25,which continues through May 31,2025.
• If the County requests for more hours to be worked during SFY 2024/25
prior to January 31,2025,then a revision to this County Purchase would
be required. If the County requires services beyond January 31,2025,a
new County Purchase will be required under a new Ca1SAWS agreement.
• This estimate excludes hours to support activities that may be required to
continue services beyond January 31,2025.
• If the County causes delays during the County-readiness activities that
extend the schedule for deployment beyond January 31,2025,the work
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CaISAWS Consortium
Fresno County Purchase FR-01-2023 - Revision 1
may be placed on hold until a new County Purchase is executed under a
new CaISAWS agreement to extend any remaining work beyond January
31,2025.
■ Accenture and County will monitor the hours for R&A Change Budget Services
and discuss the addition of more hours if necessary. Any additional hours
required for R&A Change Budget Services would result in additional charges.
These additional charges would be provided to the County in a separate County
Purchase.
o After installation,future moves of the kiosks to different County offices would result in
additional Administrative Charges and R&A Change Budget Services. These charges
would be provided to the County via a separate County Purchase.
o The County must(1) approve this County Purchase and (2) provide the corresponding
approved Advance Planning Document("APD")from the Office of Technology and
Solutions Integration("OTSI") that supports this purchase by December 6,2024 in order
to proceed with this purchase. Otherwise,the estimates provided in this County
Purchase will not be valid and a new County Purchase will be required.
• Assumptions regarding kiosks
o The kiosks on this order are intended for use in the lobbies of seven(7) of the County's
existing non-Managed sites. The table below lists the address of each site and the total
quantity of Managed kiosks that will be deployed at each site.
Quantity of Managed
Site Address Total Kiosks
Kiosks
3500 Never Forget Lane,Clovis,CA 93612 16 16
5693 E.Kings Canyon,Fresno,CA 93727 1 1
142 E. California,Fresno, CA 93706 1 1
1195 E.Manrdng Avenue,Reedlev,CA 93654 2 2
311 Coalinga Plaza, Coalinga,CA 93210 2 2
3830 N.McCall Avenue,Selma,CA 93662 2 2
15180 W.Whitesbridge,Kernian,CA 93630 2 2
26 26
o New equipment will initially be delivered to the CaISAWS Remote Depot in Rancho
Cordova,California where Accenture staff will asset-tag and image the kiosks. Once
those activities have been completed,Accenture will transport the equipment to the
County.
o Taxes for equipment items were estimated at a rate of 8.75% and based on the initial
shipping location of Rancho Cordova,California.
o Taxes for Fujitsu scanners and hardware support for the scanners were estimated at a
rate of 7.0% and based on the initial shipping location of Aberdeen,North Carolina.
o Shipping/handling charges for equipment items were estimated at a rate of 3.0%.
o The Consortium will retain ownership of all software licenses purchased under this
County Purchase.
o The Consortium will transfer ownership of all hardware purchased under this County
Purchase to the County,however,the equipment will continue to be CaISAWS Managed
equipment.
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Ca1SAWS Consortium
Fresno County Purchase FR-01-2023 - Revision 1
o Financing is not available for equipment,including those that are capital assets (i.e.,
items with unit prices exceeding$5,000).
o Revision 1 to County Purchase FR-01-2023 does not include monthly Technical
Infrastructure Services Charges for enhanced central support for the twenty-six (26)
Managed kiosks on this order.
■ It is assumed that these recurring Technical Infrastructure Services Charges for
enhanced central support per Managed kiosk will be funded by the Consortium
through January 31,2025. In the event that the Consortium is not able to provide
funding for ongoing Technical Infrastructure Services Charges for supporting the
Managed kiosks,the County will be responsible for funding such charges via a
revision to this County Purchase.
■ Enhanced central support for the kiosks includes the following:
• Service requests would be transferred directly to Level 3 support to
analyze,investigate, diagnose,and resolve tickets submitted by the
County related to the kiosks.
• Process support would be provided to the County for any changes or
updates to the process flows on the kiosks following deployment.
• Management and administering of accompanying third-party
manufacturer Hardware and Software during the Ca1SAWS Maintenance
and Operations ("M&O") Project would be provided.
• Regular maintenance activities and upgrades for the Managed devices
would be provided:
o Install and configure software updates and patches.
o Monitor production devices,including monitoring servers,
applications,and webservices.
o Troubleshoot problems and incidents with the Lobby client and
server infrastructure.
o Provide and maintain application availability.
■ Enhanced central support excludes any enhancements to the Ca1SAWS custom
applications for the kiosks.
o The kiosks on this order will include the following equipment:
■ Kiosk enclosure;
■ Desktop computer;
■ Touchscreen monitor;
■ Receipt Printer;
■ Magnetic stripe reader;
■ Barcode scanner;
■ Desktop scanner.
o This County Purchase includes four (4) of each of the following spare equipment for
break/fix purposes:
■ Desktop computer;
■ Touchscreen monitor;
■ Receipt Printer;
■ Magnetic stripe reader;
■ Barcode scanner;
■ Desktop scanner.
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Ca1SAWS Consortium
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o The County will be responsible for storing the kiosks and kiosk equipment until
installation/deployment.The County-provided storage facility must be capable of
holding all equipment at the outset of this project.
o The County will be responsible for choosing the most appropriate location where each
kiosk will be placed and used by customers.
■ The location for each kiosk should have accessibility to electrical power outlets.
■ A Ca1SAWS network jack will be required at the installation site of the kiosks. If
a network jack is not available,then the County will be responsible for obtaining
one.
■ The County is responsible for all facility-related work including,but not limited
to the following: electrical,data/ cabling,HVAC,and furniture.
■ This County Purchase does not include any external power strips for the kiosks.
o The County will be responsible for set up and installation of the kiosks.
■ Due to the size and stability of the kiosks,it is recommended that the County
anchor the kiosks to the floor for safety. Additionally,it is also recommended
that County anchor the electrical plug to the power outlet to prevent
unauthorized plugging.
o Installation of the kiosks on this order does not include the following:
■ Permits,bonds,and/or fees;
■ Hazardous material abatement;
■ Independent testing fees other than specified;
■ Electronic voice/data connectivity equipment(i.e.,network components or
phone systems);
■ Network drops to access points;
■ Electrical cabling;
■ Facility remediation;
■ Heating,ventilation,and air conditioning;
■ Battery backup or other type systems;
■ Outside plant conduit installation or repair;
■ Trenching in,restoration of,cutting,or patching of asphalt,concrete,or
landscape.
o This County Purchase includes one (1) case of eight(8) rolls of receipt paper for each
kiosk. Once this supply has been exhausted,the County will be responsible for the
purchase and installation of replacement rolls.The County is also responsible for other
consumables for the printer in the kiosks (toner,etc.).
o The County will be responsible for the purchase and installation of scanner maintenance
kits for the scanners for the kiosks on this order.
o All MicroTouch touchscreen monitors are purchased with five (5)-year manufacturer's
warranties from the date of purchase (unless noted otherwise). Once the manufacturer's
warranties have expired,the County will be responsible for funding any hardware
refreshes or hardware support renewals.
o All Boca printers are purchased with three (3)-year hardware support agreements from
the date of purchase (unless noted otherwise). Once the hardware support agreements
have expired,the County will be responsible for funding any hardware refreshes or
hardware support renewals.
o All MagTek magnetic stripe readers are purchased with two (2)-year manufacturer's
warranties from the date of purchase (unless noted otherwise). No additional hardware
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CaISAWS Consortium
Fresno County Purchase FR-01-2023- Revision 1
support is available for the magnetic stripe readers on this order. Once the
manufacturer's warranties have expired,the County will be responsible for funding any
hardware refreshes.
o All barcode readers are purchased with four (4)-year hardware support agreements
from the date of purchase (unless noted otherwise). Once the hardware support
agreements have expired,the County will be responsible for funding any hardware
refreshes or hardware support renewals.
o All HP desktop computers are purchased with three (3)-year manufacturer's warranties
from the date of purchase (unless noted otherwise). Once the manufacturer's warranties
have expired,the County will be responsible for funding any hardware refreshes or
hardware support renewals.
o All Fujitsu scanners are purchased with four (4)-year hardware support agreements
from the date of purchase (unless noted otherwise). Once the hardware support
agreements have expired,the County will be responsible for funding any hardware
refreshes or hardware support renewals.
o No support is available for the kiosk integration/enclosures on this order.
o All Microsoft Windows 10 Enterprise Upgrade licenses are purchased with Software
Assurance agreements from the date of purchase (unless noted otherwise). Once the
Software Assurance agreements have expired,the County will be responsible for
funding any refreshes.
■ Microsoft Software Assurance agreements provide key administrator features
and security,as well as maintaining up-to-date versioning of the Windows 10
Enterprise product.
o All McAfee MVISION licenses and McAfee Complete Data Protection licenses are
purchased with one (1)-year software agreements from the date of purchase (unless
noted otherwise). Once the software agreements have expired,the County will be
responsible for funding any software renewals.
o The following Performance Requirements set forth in Schedule 7(Performance
Requirements) to Exhibit X (CaISAWS M&O Extension) of the Base Agreement will
apply to the kiosks purchased under this County Purchase:
■ Performance Requirement#4-Monthly Helpdesk Diagnosis Time
■ Performance Requirement#17-Security Management Requirement
■ Performance Requirement#18-Security Incident Reporting
■ Performance Requirement#19-Security Incident Negligence
Performance Requirements other than those listed above will not apply to the kiosks
purchased under this County Purchase.
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Ca1SAWS Consortium
Fresno County Purchase FR-01-2023 - Revision 1
II. Schedule:
The charges associated with this County Purchase will be incurred during SFYs 2023/24 and 2024/25.
III. Total Charges:
The following table outlines the Total Charges for this County Purchase.
(OriginalTotal Charges Variance (Revision
,lTotal Charges Original
Total County Purchase Charges SFY 2023/24 SFY 2024125 (Revision 1) Approved) Approved)
Administrative Charges $14,794.00 $0.00 $14,794.00 $14,794.00 $0.00
R&A Change Budget Services $11,484.00 $37,932.00 $49,416.00 $49,416.00 $0.00
Hardware and Software Charges $477,257.34 $0.00 $477,257.34 $477,257.34 $0.00
Hardware Charges $454,814.09 $0.00 $454,814.09 $454,814.09 $0.00
Hardware Maintenance and Support Charges $11,197.62 $0.00 $11,197.62 $11,197.62 $0.00
Software Charges $11,245.63 $0.00 $11,245.63 $11,245.63 $0.00
Software Maintenance and Support Charges $0.00 $0.00 $0.00 $0.00 $0.00
Production Operations Charges $0.00 $0.00 $215,488.00 -$215,488.00
One Time Charges $0.00 $0.00 $0.00 $0.00 $0.00
Recurring Charges-Production Operations $0.00 $0.00 $0.00 $0.00 $0.00
Recurring Charges-Technical Infrastructure Services 1 $0.001 $0.001 $0.001 $215,488.00 $2154
1588.00
Total Charges $503,535.34 $37,932.00 $541,467.34 $756,955.34 -$24880 IV. References:
This purchase will be tracked via ServiceNow Request RITM0032955.
V. Attachment 1 to the County Purchase FR-01-2023-Pricing Schedules- Revision 1
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CalSAWS Consortium
Fresno County Purchase FR-01-2023 -Revision 1
COUNTY PURCHASE APPROVAL
Subject: County Purchase-FR-01-2023-Revision 1
The subject document is accepted as allowing Accenture LLP to proceed with the subject County Purchase.
Fresno County
By: ATTEST:
BERNICE E.SEIDEL
Printed Name: Nathan Magsig Clerk of the Board of Supervisors
Title: Chairman of the Board of Supervisors County of Fresno,State of California
Date: 12/3/2024 By� Deputy
Approved As to Form
Fresno County Counsel
By:
Printed Name: Libby Teague
Title: Senior Deputy County Counsel
Date: 11/1/24
Notice Address: FOR ACCOUNTING USE ONLY:
205 W.Pontiac Way Fund/Subclass:0001/10000
Building 2 Org: 56107011
Clovis,CA 93612 Accounts: 7295/8300
Ca1SAWS Consortium Accenture LLP
f�onv Mu�hv Ai-hod,7 MaAlich
By: Holly Mur (Jan1090247
0, 02511A2 PST, By: Arnold J.Malvick l,Dec 30,202406:59 MST)
Printed Name: Holly Murphy Printed Name: Arnold J. Malvick
Title: CaISAWS PMO Director Title: Accenture Project Executive
Date: 01/10/2025 Date: 12/30/2024
Notice Address:
Ca1SAWS Consortium
620 Roseville Parkway
Roseville,CA 95747
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