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HomeMy WebLinkAboutAgreement A-16-221-1 with Exodus Recovery, Inc..pdfAgreement No . 16-221-1 AMENDMENT I TO AGREEMENT 1 2 THIS AMENDMENT , hereinafter referred to as "Amendment I", is made and entered into this 3 18th day of June , 2019 , by and between the COUNTY OF FRESNO , a Political Subdivision of the 4 State of Californ ia , hereinafter referred to as "COUNTY", and EXODUS RECOVERY, INC, a for-profit 5 California corporat ion , whose address is 9808 Venice Blvd , Suite 700 , Culver City , CA 90232 , 6 hereinafter referred to as "CONTRACTOR" (collectively as the "parties"). 7 WHEREAS , the parties entered into that certain Agreement , identified as COUNTY Agreement 8 No. 16-221 , effective July 1, 2016 , whereby CONTRACTOR agreed to operate an Adult Crisis 9 Stabilization Center (Adult CSC) to provide crisis stabilization services to adults , age eighteen ( 18) and 10 older , and a Youth Crisis Stabilization Center (Youth CSC) to provide crisis stabilization services to 11 children and youth up to age eighteen (18), who may be admitted on a voluntary or involuntary basis 12 regardless of the source of payment, and who are referred by the COUNTY 's Department of 13 Behavioral Hea lth (DBH), a cont ract prov ider with DBH , law enfo rcement , hospital emergency rooms , 14 and Emergency Medical Services transports ; and 15 WHEREAS , under COUNTY Agreement No . 16-221 , CONTRACTOR also agreed to operate a 16 State-mandated toll-free answering service (Access Line) in accordance with state and federal 17 regulations ; and 18 WHEREAS , CONTRACTOR has requested greater access to the COUNTY's DBH electronic 19 health record system (Avatar); and 20 WHEREAS , COUNTY , through DBH , is willing to provide CONTRACTOR with greate r access to 21 its electronic health record system; and 22 WHEREAS , the parties desire to amend COUNTY Ag reement No. 16 -221 , regarding changes 23 as stated below and restate the Agreement in its entirety . 24 NOW, THEREFORE, for good and valuable cons ideration , the receipt and adequacy of which is 25 hereby acknowledged , the parties agree to amend the Agreement as follows : 26 1. That the exist ing COUNTY Agreement No . 16-221 , all text in reference to "Exhibit A-3 " 27 shall be replaced with text "Revised Exhibit A-3". Revised Exh ibit A-3 is attached hereto and 28 incorporated herein by this reference. -1 -COUNTY OF FRESN O Fresno , CA - 2 -COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 2.That the following section shall be inserted into COUNTY Agreement No. 16-221, at Page Three (3), Paragraph One (1), Line Twenty-Six (26): “K. CONTRACTOR shall align programs, services, and practices with the vision, mission, and guiding principles of the DBH, as further described in Exhibit O, “Fresno County Department of Behavioral Health Guiding Principles of Care Delivery”, attached hereto and by this reference incorporated herein and made part of this Agreement. L.CONTRACTOR shall send to County’s DBH upon execution of this Agreement, a detailed plan ensuring clinically appropriate leadership and supervision of their clinical program. Recruitment and retaining clinical leadership with the clinical competencies to oversee services based on the level of care and program design presented herein shall be included in this plan. A description and monitoring of this plan shall be provided. M.CONTRACTOR shall participate in utilizing and integrating the Reaching Recovery and other clinical tools and measures as directed by the DBH. N.It is the expectation of the COUNTY that CONTRACTOR provide timely access to services that meet the State of California standards for care. CONTRACTOR shall track timeliness of services to clients and provide a monthly report showing the monitoring or tracking tool that captures this data. COUNTY and CONTRACTOR shall meet to go over this monitoring tool on a monthly basis as needed. COUNTY shall take corrective action if there is a failure to comply by CONTRACTOR with the above timely access standards. CONTRACTOR shall also provide tracking tools and measurements for effectiveness, efficiency, and client satisfaction indicators as required by Commission on Accreditation of Rehabilitation Facilities (CARF) standards and as further detailed in Exhibit A-1, Exhibit A-2 and Revised Exhibit A-3. O.CONTRACTOR may maintain its records in COUNTY’s electronic health record (EHR) system (currently Avatar, the preferred EHR system by DBH) in accordance with Exhibit D, “Documentation Standards for Client Records”, as licenses become available. The client record shall begin with registration and intake, and include client authorizations, assessments, plans of care, and progress notes, as well as other documents as approved by COUNTY’s DBH. COUNTY shall be allowed to review records of services provided, including the goals and objectives of the treatment - 3 -COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 plan, and how the therapy provided is achieving the goals and objectives. If CONTRACTOR determines to maintain its records in Avatar, it shall provide COUNTY’s DBH Director, or his or her designee, with a thirty (30) day notice. If at any time CONTRACTOR chooses not to maintain its records in Avatar, it shall provide COUNTY’s DBH Director, or his or her designee, with a thirty (30) days advance written notice and CONTRACTOR will be responsible for obtaining its own system, at its own cost, for electronic health records management. Disclaimer COUNTY makes no warranty or representation that information entered into the COUNTY’s DBH EHR system by CONTRACTOR will be accurate, adequate or satisfactory for CONTRACTOR’s own purposes or that any information in CONTRACTOR’s possession or control, or transmitted or received by CONTRACTOR, is or will be secure from unauthorized access, viewing, use, disclosure, or breach. CONTRACTOR is solely responsible for client information entered by CONTRACTOR into the COUNTY’s DBH EHR system. CONTRACTOR agrees that all Private Health Information (PHI) maintained by CONTRACTOR in COUNTY’s DBH EHR system will be maintained in conformance with all HIPAA laws, as stated in Section Nineteen (19), “Health Insurance Portability and Accountability Act.” 3.That the existing COUNTY Agreement No. 16-221, all text in reference to “Exhibit B-1” shall be replaced with text “Revised Exhibit B-1”. Revised Exhibit B-1 is attached hereto and incorporated herein by this reference. 4.That the existing COUNTY Agreement No. 16-221, all text in reference to “Exhibit B-2” shall be replaced with text “Revised Exhibit B-2”. Revised Exhibit B-2 is attached hereto and incorporated herein by this reference. 5.That the existing COUNTY Agreement No. 16-221, Page Six (6), beginning with Paragraph Four (4), Line Two (2), with the word “The” and ending on Page Seven (7), Line Nine (8) with the word, “Agreement” be deleted and the following inserted in its place: “The maximum amount for the period July 1, 2018 through June 30, 2019 shall not exceed Seven Million Five Hundred Thirty Six Thousand Fifty One and No/100 Dollars ($7,536,051.00). - 4 -COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 For the period July 1, 2018 through June 30, 2019, it is understood by CONTRACTOR and COUNTY that CONTRACTOR estimates to generate Three Million Two Hundred Two Thousand Eight Hundred Twenty Two and No/100 Dollars ($3,202,822.00) in Medi-Cal Federal Financial Participation (FFP) with Four Million Three Hundred Thirty Three Thousand Two Hundred Twenty Nine and No/100 Dollars ($4,333,229.00) in other revenue/funding sources to offset CONTRACTOR’s program costs, as set forth in Revised Exhibit B-1. The maximum amount for the period July 1, 2019 through June 30, 2020 shall not exceed Eight Million Twenty-Six Thousand Nine Hundred Seventy One and No/100 Dollars ($8,026,971.00). For the period July 1, 2019 through June 30, 2020, it is understood by CONTRACTOR and COUNTY that CONTRACTOR estimates to generate Three Million Four Hundred Eleven Thousand Four Hundred Sixty Three and No/100 Dollars ($3,411,463.00) in Medi-Cal Federal Financial Participation (FFP) with Four Million Six Hundred Fifteen Thousand Five Hundred Eight and No/100 Dollars ($4,615,508.00) in other revenue/funding sources to offset CONTRACTOR’s program costs, as set forth in Revised Exhibit B-1. The maximum amount for the period July 1, 2020 through June 30, 2021 shall not exceed Eight Million Two Hundred Seventeen Thousand Seven Hundred Fifty Nine and No/100 Dollars ($8,217,759.00). For the period July 1, 2020 through June 30, 2021, it is understood by CONTRACTOR and COUNTY that CONTRACTOR estimates to generate Three Million Four Hundred Ninety Two Thousand Five Hundred Forty Eight and No/100 Dollars ($3,492,548.00) in Medi-Cal Federal Financial Participation (FFP) with Four Million Seven Hundred Twenty Five Thousand Two Hundred Eleven and No/100 Dollars ($4,725,211.00) in other revenue/funding sources to offset CONTRACTOR’s program costs, as set forth in Revised Exhibit B-1. In no event shall the total maximum compensation for actual adult crisis stabilization services performed at the Adult CSC under the terms and conditions of this Agreement be in excess of Thirty Seven Million Thirty Two Thousand One Hundred Sixty Nine and No/100 Dollars ($37,032,169.00) during the total five (5) year terms of this Agreement.” - 5 -COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 6.That the existing COUNTY Agreement No. 16-221, Page Eight (8), beginning with Paragraph Four (4), Line Six (6), with the word “The” and ending on Page Nine (9), Line Eleven (11) with the word, “Agreement” be deleted and the following inserted in its place: “The maximum amount for the period July 1, 2018 through June 30, 2019 shall not exceed Three Million Seventy Eight Thousand One Hundred Five and No/100 Dollars ($3,078,105.00). For the period July 1, 2018 through June 30, 2019, it is understood by CONTRACTOR and COUNTY that CONTRACTOR estimates to generate One Million Three Hundred Twenty Three Thousand Five Hundred Eighty Five and No/100 Dollars ($1,323,585.00) in Medi-Cal Federal Financial Participation (FFP) with One Million Seven Hundred Fifty Four Thousand Five Hundred Twenty and No/100 Dollars ($1,754,520.00) in other revenue/funding sources to offset CONTRACTOR’s program costs, as set forth in Revised Exhibit B-2. The maximum amount for the period July 1, 2019 through June 30, 2020 shall not exceed Three Million Two Hundred Seventy Eight Thousand Six Hundred Eighty-Five and No/100 Dollars ($3,278,685.00). For the period July 1, 2019 through June 30, 2020, it is understood by CONTRACTOR and COUNTY that CONTRACTOR estimates to generate One Million Four Hundred Nine Thousand Eight Hundred Thirty Five and No/100 Dollars ($1,409,835.00) in Medi-Cal Federal Financial Participation (FFP) with One Million Eight Hundred Sixty Eight Thousand Eight Hundred Fifty and No/100 Dollars ($1,868,850.00) in other revenue/funding sources to offset CONTRACTOR’s program costs, as set forth in Revised Exhibit B-2. The maximum amount for the period July 1, 2020 through June 30, 2021 shall not exceed Three Million Three Hundred Fifty-Nine Thousand Two Hundred Seventy Five and No/100 Dollars ($3,359,275.00). For the period July 1, 2020 through June 30, 2021, it is understood by CONTRACTOR and COUNTY that CONTRACTOR estimates to generate One Million Four Hundred Forty Four Thousand Four Hundred Eighty Eight and No/100 Dollars ($1,444,488.00) in Medi-Cal Federal Financial Participation (FFP) with One Million Nine Hundred Fourteen Thousand Seven Hundred - 6 -COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Eighty Seven and No/100 Dollars ($1,914,787.00) in other revenue/funding sources to offset CONTRACTOR’s program costs, as set forth in Revised Exhibit B-2. In no event shall the total maximum compensation for actual youth crisis stabilization services performed at the Youth CSC under the terms and conditions of this Agreement be in excess of Fifteen Million Seventy Six Thousand One Hundred Sixteen and No/100 Dollars ($15,076,116.00) during the total five (5) year terms of this Agreement.” 7.That the existing COUNTY Agreement No. 16-221, Page Ten (10), beginning with Paragraph Four (4), Line Six (6), with the word “In” and ending on Page Ten (10), Line Nine (9) with the word, “Agreement” be deleted and the following inserted in its place: “In no event shall the total maximum compensation for actual Access Line services performed under the terms and conditions of this Agreement be in excess of One Million Five Hundred Eighteen Thousand Seven Hundred Ten and No/100 Dollars ($1,518,710.00) during the total five (5) year term of this Agreement.” 8.That the following section shall be inserted into COUNTY Agreement No. 16-221 at Page Twelve (12), Paragraph Five (5), Line Twenty-Three (23): “B. COUNTY’s DBH shall invoice CONTRACTOR in arrears by the fifth (5th) day of each month for the prior month’s fees for hosting, maintenance and applicable licenses for access to Avatar in accordance with the fee schedule provided by COUNTY’s DBH. CONTRACTOR shall provide payment for these expenditures to COUNTY’s Fresno County Department of Behavioral Health, Accounts Receivable, P.O. Box 712, Fresno, CA 93717-0712, Attention: Business Office, within forty-five (45) days after the date of receipt by CONTRACTOR of the invoicing provided by COUNTY. Should an EHR system not be implemented, CONTRACTOR will not be able to make any modifications to budget line items that reference costs for Avatar or an EHR.” 9.That the existing COUNTY Agreement No. 16-221 Paragraph 5.B through Paragraph 5.P be renumbered as Paragraph 5.C through Paragraph 5.Q. 10.That the following shall be inserted into COUNTY Agreement No. 16-221 at Page Sixteen (16), Paragraph Five (5), Line Nine (9): “If CONTRACTOR elects to use their own EHR system, the EHR must have Certification - 7 -COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Commission for Healthcare Information Technology (CCHIT) certification for Security Access Control, Audit and Authentication. CONTRACTOR’S billers in the EHR system will need to sign an Electronic Signature Certification (ESR).” 11.That the existing COUNTY Agreement No. 16-221, Page Seventeen (17), beginning with Paragraph Seven (7), Line Twenty-Eight (28), with the word “Notwithstanding” and ending on Page Eighteen (18), Line Eight (8) with the word, “Office” be deleted and the following inserted in its place: “Notwithstanding the above, changes to expense category (i.e., Personnel Expenses, Operating Expenses, Financial Services Expenses, etc.) subtotals in the individual program budgets, as set forth in Exhibits B-1 through B-3, that do not exceed ten percent (10%) of the maximum compensation payable to the CONTRACTOR and movement of funds between the Adult CSC and Youth CSC budgets that does not exceed ten percent (10%) of the combined maximum compensation of the referenced budgets payable to the CONTRACTOR, may be made with the signed written approval of COUNTY’s DBH Director, or his or her designee, and CONTRACTOR. Changes to the expense category subtotals items in the individual program budgets that exceed ten percent (10%) of the maximum compensation payable to the CONTRACTOR and movement of funds between the Adult CSC and Youth CSC budgets that exceed ten percent (10%) of the combined maximum compensation of the referenced budgets payable to the CONTRACTOR, may be made with the signed written approval of COUNTY’s DBH Director, or his or her designee, and CONTRACTOR through an amendment approved by COUNTY’s Counsel and COUNTY’s Auditor-Controller/Treasurer-Tax Collector’s Office. Said expense category subtotal changes shall not result in any change to the annual maximum compensation amount payable to CONTRACTOR, as stated in this Agreement. Changes to the volume of units of services/types of service units and changes to the service rate to be provided as set forth in Revised Exhibits B-1 through B-3, may be made with the written approval of COUNTY’s DBH Director, or his or her designee.” 12.That the existing COUNTY Agreement No. 16-221, all text in reference to “Exhibit D” shall be replaced with text “Revised Exhibit D”. Revised Exhibit D is attached hereto and incorporated herein by this reference. - 8 -COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 13.That the existing COUNTY Agreement No. 16-221, all text in reference to “Exhibit E” shall be replaced with text “Revised Exhibit E”. Revised Exhibit E is attached hereto and incorporated herein by this reference. 14.That the following shall be inserted into COUNTY Agreement No. 16-221 at Page Twenty-Two (22), Paragraph Twelve (12), Line One (1): “All medical records shall be maintained for a minimum of ten (10) years from the date of the end of the Agreement.” 15.That the existing COUNTY Agreement No. 16-221, all text in reference to “Exhibit H” shall be replaced with text “Revised Exhibit H”. Revised Exhibit H is attached hereto and incorporated herein by this reference. 16.That the existing COUNTY Agreement No. 16-221, Page Thirty (30), beginning with Paragraph Twenty-Two (22), Line Twenty-Five (25), with the word “During” and ending on Page Thirty- One (31), Line Two (2) with the word, “regulation” be deleted and the following inserted in its place: “During the performance of this Agreement, CONTRACTOR and its subcontractors shall not deny the contract’s benefits to any person on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, or military and veteran status, nor shall they discriminate unlawfully against any employee or applicant for employment because of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, or military and veteran status. CONTRACTOR shall insure that the evaluation and treatment of employees and applicants for employment are free of such discrimination. CONTRACTOR and subcontractors shall comply with the provisions of the Fair Employment and Housing Act (Gov. Code §12900 et seq.), the regulations promulgated thereunder (Cal. Code Regs., tit. 2, §11000 et seq.), the provisions of Article 9.5, Chapter 1, Part 1, Division 3, Title 2 of the Government Code (Gov. Code §§11135-11139.5), and the regulations or standards adopted by the awarding state agency to implement such article. Contractor shall permit access by representatives of the Department of Fair Employment and Housing and the awarding state agency - 9 -COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 upon reasonable notice at any time during the normal business hours, but in no case less than twenty (24)hours’ notice, to such of its books, records, accounts, and all other sources of information and its facilities as said Department or Agency shall require to ascertain compliance with this clause. CONTRACTOR and its subcontractors shall give written notice of their obligations under this clause to labor organizations with which they have a collective bargaining or other agreement. (See Cal. Code Regs., tit. 2, §11105.) CONTRACTOR shall include the Non-Discrimination and compliance provisions of this clause in all subcontracts to perform work under the Agreement.” 17.That the following section shall be inserted into COUNTY Agreement No. 16-221 at Page Thirty-Two (32), Paragraph Twenty-Three (23), Line Ten (10): “F. CONTRACTOR shall be responsible for conducting an annual cultural competency self-assessment and provide the results of said self-assessment to the COUNTY”S DBH. The annual cultural competency self-assessment instruments shall be reviewed by the COUNTY and revised as necessary to meet the approval of the COUNTY. G.Cultural competency training for CONTRACTOR staff should be substantively integrated into health professions education and training at all levels, both academic and functional, including core curriculum, professional licensure, and continuing professional development programs. On an annual basis, CONTRACTOR’s direct service providers shall complete eight (8) hours of cultural competency training. CONTRACTOR on a monthly basis shall provide COUNTY DBH a monthly monitoring tool/report that shows cultural competency trainings completed. H. CONTRACTOR shall attend the COUNTY’s Cultural Competency Committee monthly meetings, maintain its own cultural competence oversight committee, and develop a cultural competency plan to address and evaluate cultural competency issues.” “24. AMERICANS WITH DISABILITIES ACT CONTRACTOR agrees to ensure that deliverables developed and produced, pursuant to this Agreement shall comply with the accessibility requirements of Section 508 of the Rehabilitation Act and the Americans with Disabilities Act of 1973 as amended (29 U.S.C. § 794 (d)), and regulations implementing that Act as set forth in Part 1194 of Title 36 of the Code of Federal Regulations. In 1998, Congress amended the Rehabilitation Act of 1973 to require Federal agencies -10 -COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 to make their electronic and information technology (EIT) accessible to people with disabilities. California Government Code section 11135 codifies section 508 of the Act requiring accessibility of electronic and information technology.” 18.That the existing COUNTY Agreement No. 16-221 Paragraph Twenty-Four (24) through Paragraph Thirty-Six (36) be renumbered as Paragraph Twenty-Five (25) through Paragraph Thirty- Seven (37). 19.That the existing COUNTY Agreement No. 16-221, Page Thirty-Three (33), beginning with Paragraph Twenty-Five (25), Line Two (2), with the word “If” and ending on Line Five (5) with the word “A-133”, be deleted and the following inserted in its place: “If CONTRACTOR expends Seven Hundred Fifty Thousand Dollars ($750,000.00) or more in Federal and Federal flow-through monies, CONTRACTOR agrees to conduct an annual audit in accordance with the requirements of the Single Audit Standards as set forth in Office of Management and Budget (OMB) 2 CFR 200.” 20.That the existing COUNTY Agreement No. 16-221, Page Thirty-Eight (38), beginning with Paragraph Thirty (30), Line Twenty (20), with the word “Submissions” and ending on Line Twenty- One (21) with the word “Administration”, be deleted and the following inserted in its place: “CONTRACTOR is required to submit a set of fingerprints for any person with a five (5) percent or greater direct or indirect ownership interest in CONTRACTOR. COUNTY may terminate this Agreement where any person with a five (5) percent or greater direct or indirect ownership interest in the CONTRACTOR and did not submit timely and accurate information and cooperate with any screening method required in CFR, title 42, section 455.416. Submissions shall be scanned pdf copies and are to be sent via email to DBHAdministration@co.fresno.ca.us, Attention: Contracts Administration. COUNTY may deny enrollment or terminate this Agreement where any person with a five (5) percent or greater direct or indirect ownership interest in CONTRACTOR has been convicted of a criminal offense related to that person’s involvement with the Medicare, Medicaid, or title XXI program in the last (ten) 10 years.” 21.COUNTY and CONTRACTOR agree that this Amendment I is sufficient to amend the Agreement; and that upon execution of this Amendment I, the Agreement and Amendment I together -11 -COUNTY OF FRESNO Fresno, CA 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 shall be considered the Agreement. The Agreement, as hereby amended, is ratified and continued. All provisions, terms, covenants, conditions and promises contained in the Agreement, and not amended herein, shall remain in full force and effect. This Amendment I shall become effective upon execution by all parties. /// /// /// /// /// /// /// /// /// /// /// /// /// /// /// /// /// /// /// /// /// /// /// /// 1 2 EXECUTED AND EFFECTIVE as of the date first above set forth . 3 4 ~4~~'.::::::,_--===~~~~-- COUNTY OF FRESNO ~ =:) ~~ 5 Nathan Magsig , Chairman of the Board of Supervisors of the County of Fresno 6 7 8 9 10 11 12 13 14 15 16 Luana Murphy Print Name PRESIDENT/CEO Title (Chairman of Board, or President, or CEO) (Authorized Signature) LeeAnn Skorohod Print Name Secretary/CFO/COO Title (Secretary of Corporation, or Chief Financial OfficerfTreasurer, or any Assistant Secretary or Treasurer MAILING ADDRESS : 17 Exodus Recovery, Inc. 9808 Venice Boulevard, Suite 700 18 Culver City, CA 90232 Contact: Luana Murphy, President/CEO 19 Phone No .: (310) 945-3350 20 FOR ACCOUNTING USE ONLY: 21 Fund/Subclass: 0001/10000 ATTEST: Bernice E . Seidel Clerk to the Board of Supervisors County of Fresno , State of California Deputy Org No .: 56302110 (Adult CSC), 56302111 (Youth CSC), 56302011 (Access Line) 22 Account No.: 7295 23 24 25 26 27 28 Fiscal Year FY 2016-17 FY 2017-18 FY 2018-19 FY 2019-20 FY 2020-21 Total : Adult CSC Youth CSC $ 6,527,765 $ 2,640,397 $ 6 ,723 ,623 $ 2,719 ,657 $ 7 ,536,051 $ 3,078,105 $ 8 ,026,971 $ 3 ,278,685 i 8,217,759 i 3,359,275 $37 ,032 ,169 $15 ,076,119 Access Line Total $ 266 ,285 $ 9 ,434,447 $ 296 ,883 $ 9,740,163 $ 307 ,445 $10 ,921 ,601 $ 318,384 $11 ,624 ,040 i 329,713 i11,906,747 $1 ,518,710 $53 ,626 ,998 - 12 -COUNTY OF FRESNO Fresno . CA REVISED EXHIBIT A-3 Page 1 of 6 ACCESS LINE Scope of Work ORGANIZATION: Exodus Recovery, Inc. ADDRESS: 9808 Venice Boulevard, Suite 700, Culver City, CA 90232 SITE ADDRESS: 4411 E. Kings Canyon Road, Fresno, CA 93702 (Bldg. 319) SERVICES: Access Line Services PROJECT DIRECTOR: Luana Murphy, MBA, President/CEO Phone Number: (559) 453-6271 CONTRACT PERIOD: July 1, 2016 – August 31, 2016 (Ramp Up Period) September 1, 2016 – June 30, 2019, with two (2) twelve (12) month renewal options CONTRACT AMOUNT: Contract Maximum Fiscal Year $23,678 07/1/2016 through 08/31/2016 (Ramp Up Period) $242,607 09/01/2016 through 06/30/2017 (Initial Operating Period) $296,883 FY 2017-18 $307,445 FY 2018-19 $318,384 FY 2019-20 $329,713 FY 2020-21 SCHEDULE OF SERVICES: CONTRACTOR shall operate a State-mandated toll-free answering service (Access Line) twenty-four (24) hours per day, seven (7) days per week. The Access Line shall be located at the Kings Canyon Campus at 4411 E. Kings Canyon Road, Fresno, California 93702 (Building 319), a COUNTY-owned building, pursuant to a separate lease agreement (and any related amendments) between COUNTY and Exodus Foundation, Inc., an affiliate of CONTRACTOR. PROJECT DESCRIPTION: CONTRACTOR shall provide answering services for the Department of Behavioral Health in accordance with State and Federal Regulations and utilize the Access Line Database to log all calls. Access line services are not to be subcontracted out. The 1 (800) 654-3937 access line will be a separate phone line from the Adult and Youth Crisis Stabilization (CSC) main lines. Calls received on the access line will be monitored and recorded separately. 1. The Department of Behavioral Health (DBH) is mandated by the State of California to maintain a written log of all requests for specialty mental health services. The log must include specific information about each call.1 2. State regulations require that the toll-free, 24/7, Access Line established by DBH also provides information to Medi-Cal beneficiaries about how to access specialty mental health services, including information about the grievance and appeals processes and the State’s fair hearing system.2 1 California Code of Regulations (CCR): Title 9, Chapter 11, Section 1810.405(f) & State Department of Health Care Services Program Oversight and Compliance - Annual Review Protocol for Consolidated Specialty Mental Health Services and Other Funded Services” Section A – Access. 2 California Code of Regulations (CCR): Title 9, Section 1850.205, and Code of Federal Regulations (CFR): Title 42, Part 438, Subpart F. REVISED EXHIBIT A-3 Page 2 of 6 3. The Access Line database (“Database”) is developed with intuitive, decision-tree type functionality, and incorporates the requirements stated within the state regulations referenced above. The Database shall be the mechanism used for collection of caller/client information received by phone and to provide callers with information as required by the State. 4. Outcomes and expectations for the Access Line may evolve over time, based on changes to State and Federal Regulations as well as departmental needs and goals. Any changes to Access Line will be made at the discretion of the Department of Behavioral Health. 5. The Access line shall assess and screen the needs of the caller. The Access line shall triage the call to meet the needs of each client. Triage shall be provided by staff appropriate to the needs of the client (nursing staff, clinical staff, etc. as needed). Direct linkage with an appropriate plan for each client shall be provided. When available, scheduling to make client appointments would also be provided. 6. Access line screening shall be provided for mental health and substance use disorder services. For substance use disorder only calls, CONTRACTOR will transfer or warm hand off to the substance use disorder-specific Access Line. The access line services shall be flexible to meet the growing and changing needs of the Department’s program and client needs. CONTRACTOR Access Line staffing pattern will be based on call volume. The Department and CONTRACTOR shall work jointly on future changing needs of the Department, as needed. CONTRACTOR’S RESPONSIBILITIES: CONTRACTOR will utilize the Access Line to triage all calls received and provide linkage, as appropriate. Calls requiring Emergency Services or Crisis Stabilization Services will be transferred to the appropriate agency for follow up. Calls not requiring Emergency Services or Crisis Stabilization services will be evaluated for mental health and/or substance use linkage. Access Line operators will utilize resources including but not limited to client information within COUNTY’s Avatar Electronic Health Record system (Avatar), knowledge of Department of Behavioral Health programs, and community programs to evaluate the caller’s need and form an action plan with the caller. Callers will be provided with clear instruction regarding next steps. All calls received, including those transferred to Emergency Services or Crisis Stabilization Services, will be documented in the Access Line Database, identifying, at minimum, callers Name, Date of Call, and Disposition. 1. Access Line Database: The Database is located at https://www.FCMHPAccessline.com and will be made available to designated staff. Effective January 1, 2019, the Database will be available via COUNTY’s Avatar. The Database is designed to assist answering service operators handle calls of the following nature. Each call type requires specific information to be gathered as indicated by the corresponding call screen. All calls logged within the Access Log will be identified as an Emergency Call or Non-Emergency call, as listed below in subsection “a” and “b.” a. Emergency Calls. These calls may require a warm hand-off to emergency medical services dispatchers. When a call is received and the caller reports self or other to be in crisis or you cannot be sure of their safety, the following five-step suicide assessment, evaluation, and triage should be conducted: 1) Identify Risk Factors. Note those that can be modified to reduce risk. Determine if the caller is alone. 2) Identify Protective Factors. Not those that can be enhanced. If caller is with someone, ask caller if they are feeling unsafe (harm to self or others, risk of harm by others). If no risk of harm by others, ask permission to speak to the person to obtain their input and information about the present situation and history. Ask the caller if they have a therapist and if so, when is their next appointment. REVISED EXHIBIT A-3 Page 3 of 6 3) Conduct Suicide Inquiry. Suicidal thoughts, behavior, intent, plan and means, and lethality of means. Ask about previous suicide attempts and by what means. 4) Determine Risk Level/Intervention. Determine risk. Choose appropriate intervention to address and reduce risk. 5) Document. Document your assessment of risk, rationale, intervention, and follow up. Inform treating provider of the call and interventions. i. If it is determined that the caller is in danger, you may offer to call 9-1-1 for them to do a safety check and determine if a 5150 hold should be written. ii. If the caller is with someone who is safe and feels they can transport the caller to the CSU, recommend that they bring the caller in for an immediate evaluation. b. Non-Emergency Calls 1) The caller is requesting only information about mental health services and does not wish to access services at the time nor receive a call back. 2) The caller is requesting mental health services. 3) The caller wishes to leave a message for his/her current care provider. 4) The caller is requesting a Medi-Cal Mental Health Booklet or Provider List. 5) The caller wishes to file or obtain information about how to file a complaint, grievance, or appeal with the Fresno County Mental Health Plan. 6) The caller is calling for information about services from the Fresno County Mental Health Plan (DBH) or about something other than what is mentioned above. c. User Accounts: Access to the Database for designated CONTRACTOR staff shall be restricted to inputting call data only. 1) New User Account: CONTRACTOR must submit the following for each designated staff member requiring access to the Database to set up a user account: i. First and last name, ii. Hire date (mm/dd/yyyy), and iii. Unique identification number (employee ID, clock-in ID, etc.) as assigned by CONTRACTOR. 2) Account: CONTRACTOR shall notify DBH within 24 hours of any change to user status or when a user is no longer employed by CONTRACTOR. d. Password Resets: 1) During Normal Business Hours: A user can request his/her password to be reset by personally calling DBH’s Information Systems Division Services (ISDS) during normal business hours. User must verify his/her identity by providing ISDS their full name, hire date and unique Identification. A new temporary password will be provided upon satisfactory self-identification. 2) After Normal Business Hours: User will not be able to have his/her password reset after normal business hours as ISDS will be closed. It is expected that CONTRACTOR staff assigned to operate the Access Line will set their user accounts during DBH business hours. REVISED EXHIBIT A-3 Page 4 of 6 2. Log All Calls: a. All calls received on the Access Line phone number and by any DBH program utilizing the phone service shall be logged into the Database, including calls patched to 911 as well as non- mental health related requests. b. Information about programs and services requested by callers shall be provided in accordance to instructions in the Database decision tree. c. If a user is unable to access the Database temporarily for any reason to log calls (including staff without an appropriate user account), the user shall document the call by gathering the following information about the call/caller/client. This information will then be transmitted to DBH via a facsimile machine to a designated confidential electronic fax number provided by DBH: For adults, FAX will be transmitted to (559) 600-7615. For children (less than 18 years of age) FAX will be transmitted to (559) 600-7701. 1) Call Type 2) Interpreter Needed? (No/Yes) 3) Language (Specify) 4) Info is for Caller/Client (Identify) 5) First Name 6) Last Name 7) Call Back Phone # 8) Date of Birth (of person seeking services) 9) Estimated Age (Ask for this information only after DOB has been requested and cannot be provided) 10) Comments (Specify the reason for call: caller wants to file an appeal, hearing voices and wants to talk to a therapist, connected to 911, etc.) If the frequency of such occurrences (inability to access the database) reaches a level, as determined by DBH and regardless of cause that warrants more detailed information to be logged, CONTRACTOR may be requested to provide up to the level of detail as is collected by the Database. It is the responsibility of CONTRACTOR to notify DBH, ISDS staff, or designated staff if the Database Access Log is not accessible. 3. Language Interpreter Services: CONTRACTOR shall utilize the account set up through Fresno County’s contracted language line provider, currently Linguistica International, to provide interpreter services to callers when necessary or appropriate. A Language Line Quick Reference Guide is embedded in the Database as part of the decision tree to assist operators with accessing this service. a. Instances considered necessary or appropriate include, but are not limited to, when such services is being requested or is accepted by the caller; the operator does not speak the caller’s language; or the operator feels such services are necessary for effective communication with the caller. b. All costs related to the use of language line services through this account will be paid for by Fresno County directly to the contracted language line provider and shall not be a part of this Agreement. c. DBH is not responsible for costs related to interpreter services provided to callers by any other party or agency. REVISED EXHIBIT A-3 Page 5 of 6 4. TDD/Relay Service: CONTRACTOR shall utilize either a Telecommunication Device for the Deaf (TDD) service or Telecommunication Relay Services (TRS) when handling calls from clients who are Deaf, Hard of Hearing, Speech-Disabled or Deaf and Blind. CONTRACTOR may utilize the TRS if unable to secure TDD equipment, to communicate with a caller whom the operator determines may be deaf, hearing-impaired or speech-disabled. 5. Evaluation of Protocols: CONTRACTOR and DBH will collaborate in the ongoing evaluation of protocols for the design and flow of Access Line services. Changes to the Access Line will be mutually agreed upon by CONTRACTOR and DBH and be in accordance with mandates by the State of California. PERFORMANCE MEASUREMENTS AND MONITORING As mandated by the State, CONTRACTOR shall meet all performance goals on a monthly basis as detailed below in Table A. The Database is designed to enable telephone operators to appropriately handle calls received on the Access Line and to collect the required information within the Access Log. 1. Performance Measures: Table A: Performance Measures # Performance Measure Goal 1. Call was logged in Access Line Database 100% 2. Operator asked if the caller’s/client’s situation is an emergency 100% 3. Operator asked for caller’s/client’s name 100% 4. Operator logged caller’s/client’s name accurately in Database. Calls where caller does not provide a name will be recorded as such, “No Name Provided.” 100% 5. Operator asked for caller’s/client’s call back phone number 100% 6. Operator logged caller’s/client’s call back phone number accurately in Database 100% 7. Operator asked for the reason for call 100% 8. Operator logged the reason for call accurately in Database 100% 9. Operator utilized language line service when applicable a. Caller requests/accepts interpreter services b. Operator does not speak the caller’s language c. Operator feels interpreter services are necessary 100% 10. Operator provided appropriate linkages to mental health services a. To the adult services program(s) as indicated in the Access Line Database b. To the children’s services program(s) as indicated in the Access Line Database 100% 11. Operator provided information on the grievances/appeals/State fair hearing process 100% 2. Performance Monitoring: DBH will conduct test calls of the Access Line on a monthly basis to monitor the performance measures described in Table A. a. Test calls may be made in English and/or non-English languages as deemed appropriated by DBH. REVISED EXHIBIT A-3 Page 6 of 6 b. The number of test calls performed by DBH to the Access Line each month shall, at minimum, match the number of test calls conducted by the State during their review of the Access Line as stated in the most recent version of the State Medi-Cal Protocol. For Fiscal Year 2016-17, the number of test calls will be, at minimum, seven (7) per month. c. Test Call Outcomes Feedback: DBH will provide feedback on test call outcomes to CONTRACTOR designated staff overseeing the Access Line as follows: 1) The results of test calls shall be provided to CONTRACTOR designated staff as soon as possible after all calls are performed and the “Access Line Test Call Feedback Form” (Revised Exhibit M) is completed. Form is to be completed by Test Caller. The form may be updated to reflect new reporting needs as appropriate. 2) The results of individual test calls shall be provided to CONTRACTOR designated staff within 24 hours or as soon as possible, if needed, if immediate concerns arises as the result of the call. 3) A monthly Test Call Outcomes Summary Report of all test calls performed during the preceding month shall be provided to CONTRACTOR within 14 days after month end. 3. Corrective Action Plan: An “Access Line Statement of Deficiencies and Plan of Correction” (Revised Exhibit N) shall accompany the monthly Test Call Outcomes Summary Report if any goal was unmet (outcome falls below 100%) or issues related to test calls were not resolved satisfactorily. The form may be updated to reflect new reporting needs as appropriate. a. The “Category” and “Summary Statement of Deficiencies” will be completed by DBH based upon findings from the monthly report. b. CONTRACTOR shall complete the “Provider’s Plan of Correction” and “Completion Date” sections, sign and date the form and return it to the department within 14 calendar days from the date of receipt. c. The completed form shall be returned to the designated DBH staff, in compliance with HIPAA regulations regarding safeguarding client information when applicable. E-MAILING PROTECTED HEALTH INFORMATION (PHI) Any e-mail communication with/to DBH staff containing client Protected Health Information (PHI) shall be done so in compliance with HIPAA regulations on PHI as follows: 1. Include the Confidentiality Statement below at the beginning of all e-mails containing PHI and at the beginning of each e-mail in a string of emails that contain PHI. 2. Confidentiality Statement: Confidentiality Statement: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender without using reply e-mail and destroy all copies of the original message. 3. Examples of PHI: Client Name, Address, Phone Number, Date of Birth, Social Security Number 4. Do not include the client’s name in the “Subject” line of the e-mail. 5. All phone calls and messages emailed to DBH staff containing PHI shall be sent as an encrypted attachment. A standard password will be provided by DBH. Do not list the password within the body of the e-mail. Note: when appropriate, DBH ISDS staff is available to provide technical support. REVISED EXHIBIT B-1 Page 1 of 20 FTE %Admin.Direct Total PERSONNEL SALARIES: 0001 0.25 $35,750 $35,750 0002 0.75 $134,536 $1,359 $135,895 0003 16.80 $1,178,174 $1,178,174 0004 2.50 $143,714 $143,714 0005 12.60 $459,480 $459,480 0006 1.00 $32,500 $32,500 0007 1.00 $37,596 $37,596 0008 1.00 $68,455 $68,455 0009 1.00 $31,200 $31,200 0010 2.00 $41,600 $41,600 0011 0.50 $24,960 $24,960 0012 0.20 $13,728 $13,728 SALARY TOTAL 39.60 $420,325 $1,782,727 $2,203,052 PAYROLL TAXES: 0030 $3,909 $16,579 $20,488 0031 $33,122 $140,479 $173,601 0032 $7,763 $32,462 $40,225 PAYROLL TAX TOTAL $44,794 $189,520 $234,314 EMPLOYEE BENEFITS: 0040 $16,813 $71,309 $88,122 0041 $27,321 $115,877 $143,198 0042 $54,642 $231,755 $286,397 EMPLOYEE BENEFITS TOTAL $98,776 $418,941 $517,717 SALARY & BENEFITS GRAND TOTAL $2,955,083 FACILITIES/EQUIPMENT EXPENSES: 1010 $0 1011 $33,503 1012 $73,796 1013 $67,131 1014 $26,041 1015 $901,085 1016 $0 1017 $8,520 1018 $0 FACILITY/EQUIPMENT TOTAL $1,110,076 OPERATING EXPENSES: 1060 $30,511 1061 $0 1062 $710 1063 $12,158 1064 $1,065 1065 $1,775 1066 $63,790 Maintenance (durable medical equipment) Office Supplies & Equipment Adult Crisis Stabilization Center Exodus Recovery, Inc. July 1, 2016 to June 30, 2017 Budget Categories - Total Proposed Budget Line Item Description (Must be itemized) Benefits/PAP Coordinator Program Assistant Health Insurance (medical vision, life, dental) Postage Janitorial Maintenance (facility) Security Personnel VP Northern Region Program Director (RN) Program Nurses Social Service Coordinators Mental Health Worker Data Specialist Driver Peer Counselor Intake Coordinator Billing Supervisor OASDI FICA/MEDICARE SUI Retirement Workers Compensation Rent/Lease Building Rent/Lease Equipment Utilities Other - Business Taxes/Licenses-Permits Other - One Time Start-Up Costs Answering Service Printing/Reproduction Publications Legal Notices/Advertising Telephone REVISED EXHIBIT B-1 Page 2 of 20 Adult Crisis Stabilization Center Exodus Recovery, Inc. July 1, 2016 to June 30, 2017 1067 $0 1068 $0 1069 $0 1070 $32,577 1071 $3,880 1072 $2,982 1073 Staff Travel (Out of Office)$1,065 1074 $40,578 1075 $0 1076 $1,149,267 1077 $25,229 OPERATING EXPENSES TOTAL $1,365,587 FINANCIAL SERVICES EXPENSES: 1080 $26,775 1081 $4,500 1082 $20,600 1083 $851,447 1084 $0 1085 $0 FINANCIAL SERVICES TOTAL $903,322 SPECIAL EXPENSES (Consultant/Etc.): 1087 $22,602 1088 $1,420 1089 $46,860 1090 $79,062 1091 $37,420 1092 $4,333 1093 $0 1094 $0 1095 $2,000 1096 $0 1097 $0 1098 $0 SPECIAL EXPENSES TOTAL $193,697 FIXED ASSETS: 2000 $0 2001 $0 2002 $0 2003 $0 FIXED ASSETS TOTAL $0 TOTAL PROGRAM EXPENSES $6,527,765 Transportation of Clients Household Supplies Food Program Supplies - Therapeutic Lodging Other - Personnel Related Exp/Contracted PR Exp/Parking Other - Flex Funds Program Supplies - Medical Staff Mileage/Vehicle Maintenance Staff Training/Registration Accounting/Bookkeeping External Audit Liability Insurance Other-Administrative Overhead Other - (identify) Other - (identify) Consultant (network & data management) Translation Services Medication Supports (Pharmaceuticals) Food Service Laundry Service Medical Waste Disposal Nutritionist Services X-ray and EKG Services Pharmaceutical Consultants Medical Services Access Line Other - (identify) Computers & Software Furniture & Fixtures Other - (identify) Other - (identify) REVISED EXHIBIT B-1 Page 3 of 20 Adult Crisis Stabilization Center Exodus Recovery, Inc. July 1, 2016 to June 30, 2017 DIRECT SERVICE REVENUE: Vol/Units of Service Rate $ Amt. 3000 0 $0.00 $0 3100 0 $0.00 $0 3200 Crisis Services 0 $0.00 $0 3300 Medication Support 0 $0.00 $0 3400 Crisis Stabilization - Urgent Care 69,048 $94.54 $6,527,765 3500 Other - (Identify)0 $0.00 $0 3600 Other - (Identify)0 $0.00 $0 3700 Other - (Identify)0 $0.00 $0 DIRECT SERVICE REVENUE TOTAL 69,048 $6,527,765 $3,263,882 $94.54 FUNDING STREAM REIMBURSEMENT Population Served Percentage 4000 7 $456,944 4100 15 $979,165 4200 39 $2,545,828 4300 39 $2,545,828 OTHER REVENUE/SOCIAL SERVICES TOTAL $6,527,765 TOTAL PROGRAM REVENUE $6,527,765 Cost Per Unit Medi-cal Revenue Realignment Mental Health Services (Individual/Family/Group Therapy) Case Management Uninsured Medi-Cal FFP Private Insurance REVISED EXHIBIT B-1 Page 4 of 20 FTE %Admin.Direct Total PERSONNEL SALARIES: 0001 0.25 $36,823 $36,823 0002 0.75 $138,533 $1,399 $139,932 0003 16.80 $1,213,519 $1,213,519 0004 2.50 $148,025 $148,025 0005 12.60 $473,264 $473,264 0006 1.00 $33,475 $33,475 0007 1.00 $38,724 $38,724 0008 1.00 $70,509 $70,509 0009 1.00 $32,136 $32,136 0010 2.00 $42,848 $42,848 0011 0.50 $25,709 $25,709 0012 0.20 $14,140 $14,140 SALARY TOTAL 39.60 $432,897 $1,836,207 $2,269,104 PAYROLL TAXES: 0030 $4,026 $17,077 $21,103 0031 $34,112 $144,693 $178,805 0032 $8,011 $33,497 $41,508 PAYROLL TAX TOTAL $46,149 $195,267 $241,416 EMPLOYEE BENEFITS: 0040 $17,316 $73,448 $90,764 0041 $28,138 $119,354 $147,492 0042 $56,276 $238,707 $294,983 EMPLOYEE BENEFITS TOTAL $101,730 $431,509 $533,239 SALARY & BENEFITS GRAND TOTAL $3,043,759 FACILITIES/EQUIPMENT EXPENSES: 1010 $0 1011 $34,508 1012 $76,010 1013 $69,145 1014 $26,822 1015 $928,118 1016 $0 1017 $8,776 1018 $0 FACILITY/EQUIPMENT TOTAL $1,143,379 OPERATING EXPENSES: 1060 $31,426 1061 $0 1062 $731 1063 $12,523 1064 $1,097 1065 $1,828 1066 $65,704 1067 $0 1068 $0 1069 $0 1070 $33,554 1071 $3,996 1072 $3,071 1073 Staff Travel (Out of Office)$1,097 1074 $41,795 1075 $0 1076 $1,183,743 1077 $25,986 OPERATING EXPENSES TOTAL $1,406,551 FINANCIAL SERVICES EXPENSES: Adult Crisis Stabilization Center Exodus Recovery, Inc. July 1, 2017 to June 30, 2018 Budget Categories - Total Proposed Budget Line Item Description (Must be itemized) VP Northern Region Program Director (RN) Program Nurses Social Service Coordinators Mental Health Worker Data Specialist Benefits/PAP Coordinator Program Assistant Driver Peer Counselor Intake Coordinator Billing Supervisor OASDI FICA/MEDICARE SUI Retirement Workers Compensation Health Insurance (medical vision, life, dental) Rent/Lease Building Rent/Lease Equipment Utilities Janitorial Maintenance (facility) Security Personnel Maintenance (durable medical equipment) Other - Business Taxes/Licenses-Permits Other - One Time Start-Up Costs Telephone Answering Service Postage Printing/Reproduction Publications Legal Notices/Advertising Office Supplies & Equipment Household Supplies Food Program Supplies - Therapeutic Program Supplies - Medical Transportation of Clients Staff Mileage/Vehicle Maintenance Staff Training/Registration Lodging Other - Personnel Related Exp/Contracted PR Exp/Parking Other - Flex Funds REVISED EXHIBIT B-1 Page 5 of 20 Adult Crisis Stabilization Center Exodus Recovery, Inc. July 1, 2017 to June 30, 2018 1080 $27,578 1081 $4,635 1082 $21,218 1083 $876,994 1084 $0 1085 $0 FINANCIAL SERVICES TOTAL $930,425 SPECIAL EXPENSES (Consultant/Etc.): 1087 $23,280 1088 $1,463 1089 $48,266 1090 $81,434 1091 $38,543 1092 $4,463 1093 $0 1094 $0 1095 $2,060 1096 $0 1097 $0 1098 $0 SPECIAL EXPENSES TOTAL $199,509 FIXED ASSETS: 2000 $0 2001 $0 2002 $0 2003 $0 FIXED ASSETS TOTAL $0 TOTAL PROGRAM EXPENSES $6,723,623 DIRECT SERVICE REVENUE: Vol/Units of Service Rate $ Amt. 3000 0 $0.00 $0 3100 0 $0.00 $0 3200 Crisis Services 0 $0.00 $0 3300 Medication Support 0 $0.00 $0 3400 Crisis Stabilization - Urgent Care 71,119 $94.54 $6,723,624 3500 Other - (Identify)0 $0.00 $0 3600 Other - (Identify)0 $0.00 $0 3700 Other - (Identify)0 $0.00 $0 DIRECT SERVICE REVENUE TOTAL 71,119 6,723,624 3,361,812 $94.54 FUNDING STREAM REIMBURSEMENT Population Served Percentage 4000 7 $470,654 4100 15 $1,008,544 4200 39 $2,622,213 4300 39 $2,622,213 OTHER REVENUE/SOCIAL SERVICES TOTAL $6,723,624 TOTAL PROGRAM REVENUE $6,723,624 Accounting/Bookkeeping External Audit Liability Insurance Other-Administrative Overhead Other - (identify) Other - (identify) Consultant (network & data management) Translation Services Medication Supports (Pharmaceuticals) Food Service Laundry Service Medical Waste Disposal Nutritionist Services X-ray and EKG Services Pharmaceutical Consultants Medical Services Medi-cal Revenue Cost Per Unit Access Line Other - (identify) Computers & Software Furniture & Fixtures Other - (identify) Other - (identify) Private Insurance Uninsured Medi-Cal FFP Realignment Mental Health Services (Individual/Family/Group Therapy) Case Management REVISED EXHIBIT B-1 Page 6 of 20 FTE %Admin.Direct Total PERSONNEL SALARIES: 0001 0.71 $96,195 $96,195 0002 0.53 $74,160 $74,160 0003 7.65 $636,635 $636,635 0003 14.09 $849,529 $849,529 0003 2.51 $109,617 $109,617 0004 3.37 $236,463 $236,463 0005 16.26 $747,696 $747,696 0006 0.71 $25,275 $25,275 0007 0.71 $33,218 $33,218 0008 0.71 $34,824 $34,824 0009 0.71 $29,534 $29,534 0010 1.92 $85,248 $85,248 0011 0.36 $18,253 $18,253 0012 0.14 $9,033 $9,033 SALARY TOTAL 50.37 $331,580 $2,654,099 $2,985,679 PAYROLL TAXES: 0030 $28,507 $28,507 0031 $202,137 $202,137 0032 $28,507 $28,507 PAYROLL TAX TOTAL $259,150 $259,150 EMPLOYEE BENEFITS: 0040 $129,007 $129,007 0041 $185,097 $185,097 0042 $246,796 $246,796 EMPLOYEE BENEFITS TOTAL $560,900 $560,900 SALARY & BENEFITS GRAND TOTAL $3,805,729 FACILITIES/EQUIPMENT EXPENSES: 1010 $0 1011 $36,336 1012 $84,540 1013 $54,937 1014 $26,822 1015 $904,178 1016 $0 1017 $8,776 1018 $0 FACILITY/EQUIPMENT TOTAL $1,115,589 OPERATING EXPENSES: 1060 $31,618 1061 $0 1062 $1,256 1063 $0 1064 $0 1065 $1,380 1066 $94,951 1067 $0 1068 $0 1069 $0 1070 $53,266 1071 $6,151 1072 $3,071 1073 Staff Travel (Out of Office)$1,097 1074 $23,942 1075 $0 1076 $1,146,266 1077 $32,090 OPERATING EXPENSES TOTAL $1,395,090 Other - Flex Funds Program Supplies - Medical Transportation of Clients Staff Mileage/Vehicle Maintenance Staff Training/Registration Lodging Other - Personnel Related Exp/Contracted PR Exp/Parking Publications Legal Notices/Advertising Office Supplies & Equipment Household Supplies Food Program Supplies - Therapeutic Other - Business Taxes/Licenses-Permits Other - One Time Start-Up Costs Telephone Answering Service Postage Printing/Reproduction Rent/Lease Equipment Utilities Janitorial Maintenance (facility) Security Personnel Maintenance (durable medical equipment) FICA/MEDICARE SUI Retirement Workers Compensation Health Insurance (medical vision, life, dental) Rent/Lease Building Program Assistant Driver Peer Counselor Intake Coordinator Billing Supervisor OASDI Program Director (RN) Program Nurses (RN) Social Service Coordinators Mental Health Worker Data Specialist Benefits/PAP Coordinator Program Nurses (LVN) Program Nurses (LPTN) Adult Crisis Stabilization Center Exodus Recovery, Inc. July 1, 2018 to June 30, 2019 Budget Categories - Total Proposed Budget Line Item Description (Must be itemized) Director of Education and Quality REVISED EXHIBIT B-1 Page 7 of 20 Adult Crisis Stabilization Center Exodus Recovery, Inc. July 1, 2018 to June 30, 2019 FINANCIAL SERVICES EXPENSES: 1080 $1,029 1081 $1,420 1082 $21,219 1083 $986,187 1084 $0 1085 $0 FINANCIAL SERVICES TOTAL $1,009,855 SPECIAL EXPENSES (Consultant/Etc.): 1087 $38,535 1088 $1,463 1089 $17,528 1090 $76,894 1091 $28,843 1092 $0 1093 $0 1094 $0 1095 $1,463 1096 $0 1097 $0 1098 $0 SPECIAL EXPENSES TOTAL $164,727 FIXED ASSETS: 2000 $7,100 2001 $5,834 2002 $32,126 2003 $0 FIXED ASSETS TOTAL $45,060 TOTAL PROGRAM EXPENSES $7,536,051 $610,722 DIRECT SERVICE REVENUE: Vol/Units of Service Rate $ Amt. 3000 0 $0.00 $0 3100 0 $0.00 $0 3200 Crisis Services 0 $0.00 $0 3300 Medication Support 0 $0.00 $0 3400 Crisis Stabilization - Urgent Care 61,214 $123.11 $7,536,051 3500 Other - (Identify)0 $0.00 $0 3600 Other - (Identify)0 $0.00 $0 3700 Other - (Identify)0 $0.00 $0 DIRECT SERVICE REVENUE TOTAL 61,214 7,536,051 3,202,822 $123.11 FUNDING STREAM REIMBURSEMENT Population Served Percentage Pop 4000 2.0%$150,720 4100 13.0%$979,687 4200 42.5%$3,202,822 4300 42.5%$3,202,822 OTHER REVENUE/SOCIAL SERVICES TOTAL $7,536,051 TOTAL PROGRAM REVENUE $7,536,051 Private Insurance Uninsured Medi-Cal FFP Realignment Mental Health Services (Individual/Family/Group Therapy) Case Management Cost Per Unit Access Line Other - (identify) Computers & Software Furniture & Fixtures Other - EHR Avatar Cost Other - (identify) Medical Waste Disposal Nutritionist Services X-ray and EKG Services Pharmaceutical Consultants Medical Services Medi-cal Revenue Other - (identify) Consultant (network & data management) Translation Services Medication Supports (Pharmaceuticals) Food Service Laundry Service Accounting/Bookkeeping External Audit Liability Insurance Other-Administrative Overhead Other - (identify) REVISED EXHIBIT B-1 Page 8 of 20 PROGRAM EXPENSES Personnel Salaries, Payroll Taxes & Employee Benefits - Line Items 0001- 0042 $3,805,729 Salary Total $2,985,679 Payroll Taxes OASDI $28,507 FICA/MEDICARE $202,137 SUI $28,507 Payroll Taxes Total $259,150 Employee Benefits Retirement $129,007 Workers Compensation $185,097 All SWB and Operational expenses budget line items are split between Adult and Youth CSU as follows: 71% adult and 29% youth. Program Director (RN) 0.53 FTE, Administrative Services - proposed annual salary $104,451, split between Adult 71% and Youth 29% total annual budget $74,160 Data Specialist 0.71 FTE, Administrative Services - average annual salary $35,598, proposed annual budget $25,275. 71% of annual salary allocated to CSC Adult. Benefits/PAP Coordinator 0.71 FTE, Administrative Services - average annual salary $46,786, proposed annual budget $33,218. 71% of annual salary allocated to CSC Adult. Program Assistant 0.71 FTE, Administrative Services - average annual salary $49,048, proposed annual budget $34,824. 71% of annual salary allocated to CSC Adult. Driver 0.71 FTE, Administrative Services - average annual salary $41,597, proposed annual budget $29,534. 71% of annual salary allocated to CSC Adult. Program Nurses (LPTN) 2.51 FTE, Direct Services -total annual budget $109,617 Adult Crisis Stabilization Center Exodus Recovery, Inc. 2018-2019 Intake Coordinator 0.36 FTE, Administrative Services - average annual salary $25,709, proposed annual budget $18,253. 71% of annual salary allocated to CSC Adult. Billing Supervisor 0.14, Administrative Services - average annual salary $12,723, proposed annual budget $9,033. 71% of annual salary allocated to CSC Adult. Director of Education and Quality replaced VP position 0.71 FTE, Administrative Services - proposed annual salary $135,486, total annual budget $96,195. 71% of annual salary allocated to CSC Adult. Program Nurses (RN) 7.65 FTE, Direct Services - total annual budget $636,635 Social Services Coordinators 3.37 FTE, Direct Services - proposed annual salary $70,115, total annual budget $236,463. 71% of annual salary allocated to CSC Adult. Mental Health Workers 16.26 FTE Direct Services - average annual salary $45,987, proposed annual budget $747,696. 71% of annual salary allocated to CSC Adult. Peer Counselor 1.92 FTE, Direct Services - average annual salary $44,469, proposed annual budget $85,248. 71% of annual salary allocated to CSC Adult. BUDGET NARRATIVE - EXPENSES These amounts reflect FTE positions, part-time positions and whether the positions are administrative or direct service. Employee benefits should be limited to a maximum of 20% of total salaries. Program Nurses (LVN) 14.09 FTE, Direct Services - total annual budget $849,529 REVISED EXHIBIT B-1 Page 9 of 20 Adult Crisis Stabilization Center Exodus Recovery, Inc. 2018-2019 BUDGET NARRATIVE - EXPENSES Health Insurance (medical vision, life, dental) $246,796 Employee Benefits $560,900 Facilities/Equipment Expenses – Line Items 1010-1014 $1,115,589 Operating Expenses - Line Items 1060-1077 $1,395,090 Financial Services Expenses – Line Items 1080-1085 $1,009,855 Special Expenses – Line Items 1090-1092 $164,727 Staff Mileage/Vehicle Maintenance - Cost for mileage, parking, travel expense for program staff $3,071 Staff Travel - Cost for Employee Travel $1,097 Staff Training/Registration - Cost of ongoing training for staff $23,942 Other Personnel Related Exp/Contracted PR Exp/Parking - Personnel related expenses including registry nurses as needed, parking, relocation costs, etc. $1,146,266 Janitorial - Cost for janitorial Service for the program $54,937 Maintenance - Cost for maintenance and repairs for the facility $26,822 Security - Cost for security personnel for the program $904,178 Business Taxes - Cost of related to business tax expense for the program $8,776 Telephone - Cost of phone usage expense for the program $31,618 Identify building lease/rent expenses, equipment (office equipment, vehicles, etc.). Attach copy of lease Rent/Equipment Leases - Lease cost for computers, printers, copier, and faxes for the program $36,336 Utilities - Cost for program utilities $84,540 Translation Services - Cost for translation services for the program $1,463 Postage - Program related postage cost $1,256 Legal Notices/Advertising - Cost for advertising for staff recruitment and other program related advertising or legal notices $1380 Office Supplies & Equipment - Cost for office supplies and equipment for the program $94,951 Program Supplies - Medical - Cost for medical supplies for the program $53,266 Transportation of Clients - Cost for lease of vehicle, gas, and maintenance for client transportation $6,151 Cost of client supportive services including toiletries, food, bus tokens, etc. $32,090 Accounting/Bookkeeping - Cost of financial auditing and monthly financial reviews $1,029 External Audit - Cost of External Audit Services $1,420 Liability Insurance - Cost of insurance expense for liability, business property and vehicle policy $21,219 Other Administrative Overhead - Administrative overhead expense related to the program $986,187 Consultant (network & data mgmt) Cost for consultant IT firm support, network monitoring, and off-site back- up for program IT System $38,535 REVISED EXHIBIT B-1 Page 10 of 20 Adult Crisis Stabilization Center Exodus Recovery, Inc. 2018-2019 BUDGET NARRATIVE - EXPENSES Fixed Assets – Line Items 1190-1193 $45,060 Include all purchases over Five Thousand Dollars ($5,000) including sales tax, and certain purchases under said amount such as camera, televisions, VCRs/DVDs and other sensitive items, made during the life of the Agreement resulting from this Request for Proposal, with funds paid pursuant to this Agreement and that will outlive the life of this Agreement. TOTAL PROGRAM EXPENSE:$7,536,051 Computers & Software $7,100 Furniture & Fixtures $5,834 Medication Supports (Pharmaceuticals) Medication costs for clients $17,528 Food Service - Cost for food services for program clients $76,894 Laundry Service - Cost for linen service for the program $28,843 Pharmaceutical Consultants - Cost medical and office related waste for the program $1,463 Other - EHR Avatar $32,126 REVISED EXHIBIT B-1 Page 11 of 20 FTE %Admin.Direct Total PERSONNEL SALARIES: 0001 0.71 $99,081 $99,081 0002 0.53 $76,384 $76,384 0003 7.65 $655,734 $655,734 0003 14.09 $875,014 $875,014 0003 2.51 $112,906 $112,906 0004 3.37 $243,557 $243,557 0005 16.26 $770,127 $770,127 0006 0.71 $26,033 $26,033 0007 0.71 $34,215 $34,215 0008 0.71 $35,869 $35,869 0009 0.71 $30,420 $30,420 0010 1.92 $87,805 $87,805 0011 0.36 $18,801 $18,801 0012 0.14 $9,304 $9,304 SALARY TOTAL 50.37 $341,527 $2,733,722 $3,075,249 PAYROLL TAXES: 0030 $29,362 $29,362 0031 $208,201 $208,201 0032 $29,362 $29,362 PAYROLL TAX TOTAL $266,926 $266,926 EMPLOYEE BENEFITS: 0040 $132,877 $132,877 0041 $190,650 $190,650 0042 $254,200 $254,200 EMPLOYEE BENEFITS TOTAL $577,727 $577,727 SALARY & BENEFITS GRAND TOTAL $3,919,902 FACILITIES/EQUIPMENT EXPENSES: 1010 $0 1011 $37,426 1012 $87,076 1013 $56,585 1014 $27,627 1015 $931,303 1016 $0 1017 $9,039 1018 $0 FACILITY/EQUIPMENT TOTAL $1,149,057 OPERATING EXPENSES: 1060 $32,567 1061 $0 1062 $1,294 1063 $0 1064 $0 1065 $1,421 1066 $97,800 1067 $0 1068 $0 1069 $0 1070 $54,864 1071 $6,336 1072 $3,163 1073 Staff Travel (Out of Office)$1,130 1074 $24,660 1075 $0 1076 $1,410,824 1077 $33,053 OPERATING EXPENSES TOTAL $1,667,111 Other - Personnel Related Exp/Contracted PR Exp/Parking Other - Flex Funds Program Supplies - Therapeutic Program Supplies - Medical Transportation of Clients Staff Mileage/Vehicle Maintenance Staff Training/Registration Lodging Printing/Reproduction Publications Legal Notices/Advertising Office Supplies & Equipment Household Supplies Food Maintenance (durable medical equipment) Other - Business Taxes/Licenses-Permits Other - One Time Start-Up Costs Telephone Answering Service Postage Rent/Lease Building Rent/Lease Equipment Utilities Janitorial Maintenance (facility) Security Personnel OASDI FICA/MEDICARE SUI Retirement Workers Compensation Health Insurance (medical vision, life, dental) Benefits/PAP Coordinator Program Assistant Driver Peer Counselor Intake Coordinator Billing Supervisor Director of Education and Quality Program Director (RN) Program Nurses (RN) Social Service Coordinators Mental Health Worker Data Specialist Program Nurses (LVN) Program Nurses (LPTN) Adult Crisis Stabilization Center Exodus Recovery, Inc. July 1, 2019 to June 30, 2020 Budget Categories - Total Proposed Budget Line Item Description (Must be itemized) REVISED EXHIBIT B-1 Page 12 of 20 Adult Crisis Stabilization Center Exodus Recovery, Inc. July 1, 2019 to June 30, 2020 FINANCIAL SERVICES EXPENSES: 1080 $1,060 1081 $1,463 1082 $21,856 1083 $1,050,317 1084 $0 1085 $0 FINANCIAL SERVICES TOTAL $1,074,695 SPECIAL EXPENSES (Consultant/Etc.): 1087 $39,691 1088 $1,507 1089 $18,054 1090 $79,201 1091 $29,708 1092 $0 1093 $0 1094 $0 1095 $1,507 1096 $0 1097 $0 1098 $0 SPECIAL EXPENSES TOTAL $169,668 FIXED ASSETS: 2000 $7,100 2001 $7,312 2002 $32,126 2003 $0 FIXED ASSETS TOTAL $46,538 TOTAL PROGRAM EXPENSES $8,026,971 DIRECT SERVICE REVENUE: Vol/Units of Service Rate $ Amt. 3000 0 $0.00 $0 3100 0 $0.00 $0 3200 Crisis Services 0 $0.00 $0 3300 Medication Support 0 $0.00 $0 3400 Crisis Stabilization - Urgent Care 63,417 $126.57 $8,026,971 3500 Other - (Identify)0 $0.00 $0 3600 Other - (Identify)0 $0.00 $0 3700 Other - (Identify)0 $0.00 $0 DIRECT SERVICE REVENUE TOTAL 63,417 8,026,971 4,013,486 $126.57 FUNDING STREAM REIMBURSEMENT Population Served Percentage 4000 2.0%$160,539 4100 13.0%$1,043,506 4200 42.5%$3,411,463 4300 42.5%$3,411,463 OTHER REVENUE/SOCIAL SERVICES TOTAL $8,026,971 TOTAL PROGRAM REVENUE $8,026,971 Private Insurance Uninsured Medi-Cal FFP Realignment Mental Health Services (Individual/Family/Group Therapy) Case Management Medi-cal Revenue Cost Per Unit Access Line Other - (identify) Computers & Software Furniture & Fixtures Other - (EHR Avatar Cost) Other - (identify) Laundry Service Medical Waste Disposal Nutritionist Services X-ray and EKG Services Pharmaceutical Consultants Medical Services Other - (identify) Other - (identify) Consultant (network & data management) Translation Services Medication Supports (Pharmaceuticals) Food Service Accounting/Bookkeeping External Audit Liability Insurance Other-Administrative Overhead REVISED EXHIBIT B-1 Page 13 of 20 PROGRAM EXPENSES Personnel Salaries, Payroll Taxes & Employee Benefits - Line Items 0001- 0042 $3,919,902 Salary Total $3,075,249 Payroll Taxes OASDI $29,362 FICA/MEDICARE $208,201 SUI $29,362 Payroll Taxes Total $266,926 Employee Benefits Retirement $132,877 Workers Compensation $190,650 Intake Coordinator 0.36 FTE, Administrative Services - average annual salary $26,480, proposed annual budget $18,801. 71% of annual salary allocated to CSC Adult. Billing Supervisor 0.14, Administrative Services - average annual salary $13,104, proposed annual budget $9,304. 71% of annual salary allocated to CSC Adult. Program Director (RN) 0.53 FTE, Administrative Services - proposed annual salary $107,584, total annual budget $76,384. 71% of annual salary allocated to CSC Adult Program Nurses (RN) 7.65 FTE, Direct Services - total annual budget $655,734 Social Services Coordinators 3.75 FTE, Direct Services - proposed annual salary $72,218, total annual budget $243,557. Mental Health Workers 16.26 FTE Direct Services - average annual salary $47,366, proposed annual budget $770,127. 71% of annual salary allocated to CSC Adult. Data Specialist 0.71 FTE, Administrative Services - average annual salary $36,665, proposed annual budget $26,033. 71% of annual salary allocated to CSC Adult. Benefits/PAP Coordinator 0.71 FTE, Administrative Services - average annual salary $48,189, proposed annual budget $34,215. 71% of annual salary allocated to CSC Adult. Program Nurses (LVN) 14.09 FTE, Direct Services - total annual budget $875,014 Program Nurses (LPTN) 2.51 FTE, Direct Services -total annual budget $112,906 Director of Education and Quality replaced VP position 0.71 FTE, Administrative Services - proposed annual salary $139,550, total annual budget $99,081. 71% of annual salary allocated to CSC Adult. Program Assistant 0.71 FTE, Administrative Services - average annual salary $50,519, proposed annual budget $35,689. 71% of annual salary allocated to CSC Adult. Driver 0.71 FTE, Administrative Services - average annual salary $42,844, proposed annual budget $30,420. 71% of annual salary allocated to CSC Adult. Peer Counselor 1.92 FTE, Direct Services - average annual salary $45,803, proposed annual budget $87,805. 71% of annual salary allocated to CSC Adult. Adult Crisis Stabilization Center Exodus Recovery, Inc. 2019-2020 BUDGET NARRATIVE - EXPENSES These amounts reflect FTE positions, part-time positions and whether the positions are administrative or direct service. Employee benefits should be limited to a maximum of 20% of total salaries. All SWB and Operational expenses budget line items are split between Adult and Youth CSU as follows: 71% adult and 29% youth. REVISED EXHIBIT B-1 Page 14 of 20 Adult Crisis Stabilization Center Exodus Recovery, Inc. 2019-2020 BUDGET NARRATIVE - EXPENSES Health Insurance (medical vision, life, dental) $254,200 Employee Benefits $577,727 Facilities/Equipment Expenses – Line Items 1010-1014 $1,149,057 Operating Expenses - Line Items 1060-1077 $1,667,111 Financial Services Expenses – Line Items 1080-1085 $1,074,695 Special Expenses – Line Items 1090-1092 $169,668 Other Administrative Overhead - Administrative overhead expense related to the program $1,050,317 Staff Training/Registration - Cost of ongoing training for staff $24,660 Other Personnel Related Exp/Contracted PR Exp/Parking - Personnel related expenses including registry nurses as needed, parking, relocation costs, etc. Filled open MD position (0.75 FTE at $240/HR) totlaing additional $374,400 (71% charged to Adult CSC) annually. $1,410,824 annual budget Cost of client supportive services including toiletries, food, bus tokens, etc. $33,053 Accounting/Bookkeeping - Cost of financial auditing and monthly financial reviews $1,060 External Audit - Cost of External Audit Services $1,463 Liability Insurance - Cost of insurance expense for liability, business property and vehicle policy $21,856 Legal Notices/Advertising - Cost for advertising for staff recruitment and other program related advertising or legal notices $1,421 Office Supplies & Equipment - Cost for office supplies and equipment for the program $97,800 Program Supplies - Medical - Cost for medical supplies for the program $54,864 Transportation of Clients - Cost for lease of vehicle, gas, and maintenance for client transportation $6,336 Staff Mileage/Vehicle Maintenance - Cost for mileage, parking, travel expense for program staff $3,163 Staff Travel - Cost for Employee Travel $1,130 Maintenance - Cost for maintenance and repairs for the facility $27,627 Security - Cost for security personnel for the program $931,303 Business Taxes - Cost of related to business tax expense for the program $9,039 Telephone - Cost of phone usage expense for the program $32,567 Postage - Program related postage cost $1,294 Identify building lease/rent expenses, equipment (office equipment, vehicles, etc.). Attach copy of lease agreements if available. Rent/Equipment Leases - Lease cost for computers, printers, copier, and faxes for the program $37,426 Utilities - Cost for program utilities $87,076 Janitorial - Cost for janitorial Service for the program $56,585 REVISED EXHIBIT B-1 Page 15 of 20 Adult Crisis Stabilization Center Exodus Recovery, Inc. 2019-2020 BUDGET NARRATIVE - EXPENSES Fixed Assets – Line Items 1190-1193 $46,538 Pharmaceutical Consultants - Cost medical and office related waste for the program $1,507 Other - EHR Avatar $32,126 Include all purchases over Five Thousand Dollars ($5,000) including sales tax, and certain purchases under said amount such as camera, televisions, VCRs/DVDs and other sensitive items, made during the life of the Agreement resulting from this Request for Proposal, with funds paid pursuant to this Agreement and that will outlive the life of this Agreement. Consultant (network & data mgmt) Cost for consultant IT firm support, network monitoring, and off-site back- up for program IT System $39,691 Translation Services - Cost for translation services for the program $1,507 Furniture & Fixtures $7,313 Computers & Software $7,100 TOTAL PROGRAM EXPENSE:$8,026,971 Medication Supports (Pharmaceuticals) Medication costs for clients $18,054 Food Service - Cost for food services for program clients $79,201 Laundry Service - Cost for linen service for the program $29,708 REVISED EXHIBIT B-1 Page 16 of 20 FTE %Admin.Direct Total PERSONNEL SALARIES: 0001 0.71 $102,053 $102,053 0002 0.53 $78,676 $78,676 0003 7.65 $675,406 $675,406 0003 14.09 $901,265 $901,265 0003 2.51 $116,293 $116,293 0004 3.37 $250,864 $250,864 0005 16.26 $793,231 $793,231 0006 0.71 $26,814 $26,814 0007 0.71 $35,241 $35,241 0008 0.71 $36,945 $36,945 0009 0.71 $31,333 $31,333 0010 1.92 $90,439 $90,439 0011 0.36 $19,365 $19,365 0012 0.14 $9,583 $9,583 SALARY TOTAL 50.37 $351,774 $2,815,733 $3,167,507 PAYROLL TAXES: 0030 $30,243 $30,243 0031 $214,447 $214,447 0032 $30,243 $30,243 PAYROLL TAX TOTAL $274,933 $274,933 EMPLOYEE BENEFITS: 0040 $136,863 $136,863 0041 $196,370 $196,370 0042 $261,826 $261,826 EMPLOYEE BENEFITS TOTAL $595,059 $595,059 SALARY & BENEFITS GRAND TOTAL $4,037,499 FACILITIES/EQUIPMENT EXPENSES: 1010 $0 1011 $38,549 1012 $89,688 1013 $58,283 1014 $28,456 1015 $959,242 1016 $0 1017 $9,310 1018 $0 FACILITY/EQUIPMENT TOTAL $1,183,528 OPERATING EXPENSES: 1060 $33,544 1061 $0 1062 $1,333 1063 $0 1064 $0 1065 $1,464 1066 $100,734 1067 $0 1068 $0 1069 $0 1070 $56,510 1071 $6,526 1072 $3,258 1073 Staff Travel (Out of Office)$1,164 1074 $25,400 1075 $0 1076 $1,410,824 1077 $34,045 OPERATING EXPENSES TOTAL $1,674,800 Other - Personnel Related Exp/Contracted PR Exp/Parking Other - Flex Funds Program Supplies - Therapeutic Program Supplies - Medical Transportation of Clients Staff Mileage/Vehicle Maintenance Staff Training/Registration Lodging Printing/Reproduction Publications Legal Notices/Advertising Office Supplies & Equipment Household Supplies Food Maintenance (durable medical equipment) Other - Business Taxes/Licenses-Permits Other - One Time Start-Up Costs Telephone Answering Service Postage Rent/Lease Building Rent/Lease Equipment Utilities Janitorial Maintenance (facility) Security Personnel OASDI FICA/MEDICARE SUI Retirement Workers Compensation Health Insurance (medical vision, life, dental) Benefits/PAP Coordinator Program Assistant Driver Peer Counselor Intake Coordinator Billing Supervisor Director of Education and Quality Program Director (RN) Program Nurses (RN) Social Service Coordinators Mental Health Worker Data Specialist Program Nurses (LVN) Program Nurses (LPTN) Adult Crisis Stabilization Center Exodus Recovery, Inc. July 1, 2020 to June 30, 2021 Budget Categories - Total Proposed Budget Line Item Description (Must be itemized) REVISED EXHIBIT B-1 Page 17 of 20 Adult Crisis Stabilization Center Exodus Recovery, Inc. July 1, 2020 to June 30, 2021 FINANCIAL SERVICES EXPENSES: 1080 $1,092 1081 $1,507 1082 $22,512 1083 $1,075,302 1084 $0 1085 $0 FINANCIAL SERVICES TOTAL $1,100,413 SPECIAL EXPENSES (Consultant/Etc.): 1087 $40,885 1088 $1,552 1089 $18,596 1090 $81,577 1091 $30,599 1092 $0 1093 $0 1094 $0 1095 $1,552 1096 $0 1097 $0 1098 $0 SPECIAL EXPENSES TOTAL $174,761 FIXED ASSETS: 2000 $7,100 2001 $7,532 2002 $32,126 2003 $0 FIXED ASSETS TOTAL $46,758 TOTAL PROGRAM EXPENSES $8,217,759 DIRECT SERVICE REVENUE: Vol/Units of Service Rate $ Amt. 3000 0 $0.00 $0 3100 0 $0.00 $0 3200 Crisis Services 0 $0.00 $0 3300 Medication Support 0 $0.00 $0 3400 Crisis Stabilization - Urgent Care 63,147 130.14 8,217,759.00 3500 Other - (Identify)0 $0.00 $0 3600 Other - (Identify)0 $0.00 $0 3700 Other - (Identify)0 $0.00 $0 DIRECT SERVICE REVENUE TOTAL 63,147 8,217,759 3,492,548 $130.14 FUNDING STREAM REIMBURSEMENT Population Served Percentage 4000 2.0%$164,355 4100 13.0%$1,068,309 4200 42.5%$3,492,548 4300 42.5%$3,492,548 OTHER REVENUE/SOCIAL SERVICES TOTAL $8,217,759 TOTAL PROGRAM REVENUE $8,217,759 Private Insurance Uninsured Medi-Cal FFP Realignment Mental Health Services (Individual/Family/Group Therapy) Case Management Medi-cal Revenue Cost Per Unit Access Line Other - (EHR Avatar Cost) Computers & Software Furniture & Fixtures Other - (EHR Avatar Cost) Other - (identify) Laundry Service Medical Waste Disposal Nutritionist Services X-ray and EKG Services Pharmaceutical Consultants Medical Services Other - (identify) Other - (identify) Consultant (network & data management) Translation Services Medication Supports (Pharmaceuticals) Food Service Accounting/Bookkeeping External Audit Liability Insurance Other-Administrative Overhead REVISED EXHIBIT B-1 Page 18 of 20 PROGRAM EXPENSES Personnel Salaries, Payroll Taxes & Employee Benefits - Line Items 0001- 0042 $4,037,499 Salary Total $3,167,507 Payroll Taxes OASDI $30,243 FICA/MEDICARE $214,447 SUI $30,243 Payroll Taxes Total $274,933 Employee Benefits Retirement $136,863 Intake Coordinator 0.36 FTE, Administrative Services - average annual salary $27,274, proposed annual budget $19,365. 71% of annual salary allocated to CSC Adult. Billing Supervisor 0.14, Administrative Services - average annual salary $13,497, proposed annual budget $9,583. 71% of annual salary allocated to CSC Adult. Program Director (RN) 0.53 FTE, Administrative Services - proposed annual salary $110,811, total annual budget $78,677. 71% of annual salary allocated to CSC Adult Program Nurses (RN) 7.65 FTE, Direct Services - total annual budget $675,406 Social Services Coordinators 3.37 FTE, Direct Services - proposed annual salary $74,385, total annual budget $250,864. 71% of annual salary allocated to CSC Adult. Mental Health Workers 16.26 FTE Direct Services - average annual salary $48,787, proposed annual budget $793,231. 71% of annual salary allocated to CSC Adult. Data Specialist 0.71 FTE, Administrative Services - average annual salary $37,766, proposed annual budget $26,814. 71% of annual salary allocated to CSC Adult. Benefits/PAP Coordinator 0.71 FTE, Administrative Services - average annual salary $49,635, proposed annual budget $35,241. 71% of annual salary allocated to CSC Adult. Program Nurses (LVN) 14.09 FTE, Direct Services - total annual budget $901,265 Program Nurses (LPTN) 2.51 FTE, Direct Services -total annual budget $116,293 Director of Education and Quality replaced VP position 0.71 FTE, Administrative Services - proposed annual salary $143,736, total annual budget $102,053. 71% of annual salary allocated to CSC Adult. Program Assistant 0.71 FTE, Administrative Services - average annual salary $52,035, proposed annual budget $36,945. 71% of annual salary allocated to CSC Adult. Driver 0.71 FTE, Administrative Services - average annual salary $44,130, proposed annual budget $31,333. 71% of annual salary allocated to CSC Adult. Peer Counselor 1.92 FTE, Direct Services - average annual salary $47,177, proposed annual budget $90,439. 71% of annual salary allocated to CSC Adult. Adult Crisis Stabilization Center Exodus Recovery, Inc. 2020-2021 BUDGET NARRATIVE - EXPENSES These amounts reflect FTE positions, part-time positions and whether the positions are administrative or direct service. Employee benefits should be limited to a maximum of 20% of total salaries. All SWB and Operational expenses budget line items are split between Adult and Youth CSU as follows: 71% adult and 29% youth. REVISED EXHIBIT B-1 Page 19 of 20 Adult Crisis Stabilization Center Exodus Recovery, Inc. 2020-2021 BUDGET NARRATIVE - EXPENSES Workers Compensation $196,370 Health Insurance (medical vision, life, dental) $261,826 Employee Benefits $595,059 Facilities/Equipment Expenses – Line Items 1010-1014 $1,183,528 Operating Expenses - Line Items 1060-1077 $1,674,800 Financial Services Expenses – Line Items 1080-1085 $1,100,413 Special Expenses – Line Items 1090-1092 Other Administrative Overhead - Administrative overhead expense related to the program $1,075,302 Staff Training/Registration - Cost of ongoing training for staff $25,400 Other Personnel Related Exp/Contracted PR Exp/Parking - Personnel related expenses including registry nurses as needed, parking, relocation costs, etc. Filled open MD position (0.75 FTE at $240/HR) totlaing additional $374,400 (71% charged to Adult CSC) annually. $1,410,824 annual budget Cost of client supportive services including toiletries, food, bus tokens, etc. $34,045 Accounting/Bookkeeping - Cost of financial auditing and monthly financial reviews $1,092 External Audit - Cost of External Audit Services $1,507 Liability Insurance - Cost of insurance expense for liability, business property and vehicle policy $22,512 Legal Notices/Advertising - Cost for advertising for staff recruitment and other program related advertising or legal notices $1,464 Office Supplies & Equipment - Cost for office supplies and equipment for the program $100,734 Program Supplies - Medical - Cost for medical supplies for the program $56,510 Transportation of Clients - Cost for lease of vehicle, gas, and maintenance for client transportation $6,526 Staff Mileage/Vehicle Maintenance - Cost for mileage, parking, travel expense for program staff $3,258 Staff Travel - Cost for Employee Travel $1,164 Maintenance - Cost for maintenance and repairs for the facility $28,456 Security - Cost for security personnel for the program $959,242 Business Taxes - Cost of related to business tax expense for the program $9,310 Telephone - Cost of phone usage expense for the program $33,544 Postage - Program related postage cost $1,333 Identify building lease/rent expenses, equipment (office equipment, vehicles, etc.). Attach copy of lease agreements if available. Rent/Equipment Leases - Lease cost for computers, printers, copier, and faxes for the program $38,549 Utilities - Cost for program utilities $89,688 Janitorial - Cost for janitorial Service for the program $58,283 REVISED EXHIBIT B-1 Page 20 of 20 Adult Crisis Stabilization Center Exodus Recovery, Inc. 2020-2021 BUDGET NARRATIVE - EXPENSES $174,761 Fixed Assets – Line Items 1190-1193 $46,758 Pharmaceutical Consultants - Cost medical and office related waste for the program $1,552 Other - EHR Avatar $32,126 Include all purchases over Five Thousand Dollars ($5,000) including sales tax, and certain purchases under said amount such as camera, televisions, VCRs/DVDs and other sensitive items, made during the life of the Agreement resulting from this Request for Proposal, with funds paid pursuant to this Agreement and that will outlive the life of this Agreement. Consultant (network & data mgmt) Cost for consultant IT firm support, network monitoring, and off-site back- up for program IT System $40,885 Translation Services - Cost for translation services for the program $1,552 Furniture & Fixtures $7,532 Computers & Software $7,100 TOTAL PROGRAM EXPENSE:$8,217,759 Medication Supports (Pharmaceuticals) Medication costs for clients $18,596 Food Service - Cost for food services for program clients $81,577 Laundry Service - Cost for linen service for the program $30,599 REVISED EXHIBIT B-2 Page 1 of 17 FTE %Admin.Direct Total PERSONNEL SALARIES: 0001 0.25 $35,750 $35,750 0002 0.00 $0 0003 8.40 $575,266 $575,266 0004 1.40 $94,108 $94,108 0005 8.40 $284,357 $284,357 0006 0.00 $0 0007 0.00 $0 0008 0.00 $0 0009 0.00 $0 0010 0.00 $0 0011 0.50 $24,960 $24,960 0012 0.20 $14,414 $14,414 SALARY TOTAL 19.15 $75,124 $953,731 $1,028,855 PAYROLL TAXES: 0030 $699 $8,870 $9,569 0031 $5,920 $75,154 $81,074 0032 $1,411 $17,919 $19,330 PAYROLL TAX TOTAL $8,030 $101,943 $109,973 EMPLOYEE BENEFITS: 0040 $3,005 $38,149 $41,154 0041 $4,883 $61,992 $66,875 0042 $9,766 $123,985 $133,751 EMPLOYEE BENEFITS TOTAL $17,654 $224,126 $241,780 SALARY & BENEFITS GRAND TOTAL $1,380,608 FACILITIES/EQUIPMENT EXPENSES: 1010 $0 1011 $16,184 1012 $30,142 1013 $27,420 1014 $10,637 1015 $388,471 1016 $0 1017 $3,480 1018 $0 FACILITY/EQUIPMENT TOTAL $476,334 OPERATING EXPENSES: 1060 $19,749 1061 $0 1062 $290 1063 $4,966 1064 $435 1065 $725 1066 $30,598 Maintenance (durable medical equipment) Office Supplies & Equipment Youth Crisis Stabilization Center Exodus Recovery, Inc. July 1, 2016 to June 30, 2017 Budget Categories - Total Proposed Budget Line Item Description (Must be itemized) Benefits/PAP Coordinator Program Assistant Health Insurance (medical vision, life, dental) Postage Janitorial Maintenance (facility) Security Personnel VP Northern Region Program Director (RN) Program Nurses Social Service Coordinators Mental Health Worker Data Specialist Driver Peer Counselor Intake Coordinator Billing Supervisor OASDI FICA/MEDICARE SUI Retirement Workers Compensation Rent/Lease Building Rent/Lease Equipment Utilities Other - Business Taxes/Licenses-Permits Other - One Time Start-Up Costs Answering Service Printing/Reproduction Publications Legal Notices/Advertising Telephone REVISED EXHIBIT B-2 Page 2 of 17 Youth Crisis Stabilization Center Exodus Recovery, Inc. July 1, 2016 to June 30, 2017 1067 $0 1068 $0 1069 $0 1070 $13,306 1071 $1,585 1072 $1,218 1073 Staff Travel (Out of Office)$435 1074 $14,896 1075 $0 1076 $265,935 1077 $10,305 OPERATING EXPENSES TOTAL $364,443 FINANCIAL SERVICES EXPENSES: 1080 $2,975 1081 $500 1082 $8,414 1083 $344,400 1084 $0 1085 $0 FINANCIAL SERVICES TOTAL $356,289 SPECIAL EXPENSES (Consultant/Etc.): 1087 $5,651 1088 $580 1089 $19,140 1090 $24,984 1091 $11,603 1092 $765 1093 $0 1094 $0 1095 $0 1096 $0 1097 $0 1098 $0 SPECIAL EXPENSES TOTAL $62,723 FIXED ASSETS: 2000 $0 2001 $0 2002 $0 2003 $0 FIXED ASSETS TOTAL $0 TOTAL PROGRAM EXPENSES $2,640,397 Transportation of Clients Household Supplies Food Program Supplies - Therapeutic Lodging Other - Personnel Related Exp/Contracted PR Exp/Parking Other - Flex Funds Program Supplies - Medical Staff Mileage/Vehicle Maintenance Staff Training/Registration Accounting/Bookkeeping External Audit Liability Insurance Other-Administrative Overhead Other - (identify) Other - (identify) Consultant (network & data management) Translation Services Medication Supports (Pharmaceuticals) Food Service Laundry Service Medical Waste Disposal Nutritionist Services X-ray and EKG Services Pharmaceutical Consultants Medical Services Access Line Other - (identify) Computers & Software Furniture & Fixtures Other - (identify) Other - (identify) REVISED EXHIBIT B-2 Page 3 of 17 Youth Crisis Stabilization Center Exodus Recovery, Inc. July 1, 2016 to June 30, 2017 DIRECT SERVICE REVENUE: Vol/Units of Service Rate $ Amt. 3000 0 $0.00 $0 3100 0 $0.00 $0 3200 Crisis Services 0 $0.00 $0 3300 Medication Support 0 $0.00 $0 3400 Crisis Stabilization - Urgent Care 27,929 $94.54 $2,640,397 3500 Other - (Identify)0 $0.00 $0 3600 Other - (Identify)0 $0.00 $0 3700 Other - (Identify)0 $0.00 $0 DIRECT SERVICE REVENUE TOTAL 27,929 $2,640,397 $1,320,199 $94.54 FUNDING STREAM REIMBURSEMENT Population Served Percentage 4000 7 $184,828 4100 15 $396,060 4200 39 $1,029,755 4300 39 $1,029,755 OTHER REVENUE/SOCIAL SERVICES TOTAL $2,640,397 TOTAL PROGRAM REVENUE $2,640,397 Cost Per Unit Medi-cal Revenue Realignment Mental Health Services (Individual/Family/Group Therapy) Case Management Uninsured Medi-Cal FFP Private Insurance REVISED EXHIBIT B-2 Page 4 of 17 FTE %Admin.Direct Total PERSONNEL SALARIES: 0001 0.25 $36,823 $36,823 0002 0.00 $0 0003 8.40 $592,524 $592,524 0004 1.40 $96,932 $96,932 0005 8.40 $292,888 $292,888 0006 0.00 $0 0007 0.00 $0 0008 0.00 $0 0009 0.00 $0 0010 0.00 $0 0011 0.50 $25,709 $25,709 0012 0.20 $14,847 $14,847 SALARY TOTAL 19.15 $77,379 $982,344 $1,059,723 PAYROLL TAXES: 0030 $720 $9,136 $9,856 0031 $6,097 $77,409 $83,506 0032 $1,456 $18,491 $19,947 PAYROLL TAX TOTAL $8,273 $105,036 $113,309 EMPLOYEE BENEFITS: 0040 $3,095 $39,294 $42,389 0041 $5,030 $63,852 $68,882 0042 $10,059 $127,705 $137,764 EMPLOYEE BENEFITS TOTAL $18,184 $230,851 $249,035 SALARY & BENEFITS GRAND TOTAL $1,422,067 FACILITIES/EQUIPMENT EXPENSES: 1010 $0 1011 $16,670 1012 $31,046 1013 $28,243 1014 $10,956 1015 $400,125 1016 $0 1017 $3,584 1018 $0 FACILITY/EQUIPMENT TOTAL $490,624 OPERATING EXPENSES: 1060 $20,341 1061 $0 1062 $299 1063 $5,115 1064 $448 1065 $747 1066 $31,516 1067 $0 1068 $0 1069 $0 1070 $13,705 1071 $1,633 1072 $1,255 1073 Staff Travel (Out of Office)$448 1074 $15,343 1075 $0 1076 $273,913 1077 $10,614 OPERATING EXPENSES TOTAL $375,377 FINANCIAL SERVICES EXPENSES: 1080 $3,064 Youth Crisis Stabilization Center Exodus Recovery, Inc. July 1, 2017 to June 30, 2018 Budget Categories - Total Proposed Budget Line Item Description (Must be itemized) VP Northern Region Program Director (RN) Program Nurses Social Service Coordinators Mental Health Worker Data Specialist Benefits/PAP Coordinator Program Assistant Driver Peer Counselor Intake Coordinator Billing Supervisor OASDI FICA/MEDICARE SUI Retirement Workers Compensation Health Insurance (medical vision, life, dental) Rent/Lease Building Rent/Lease Equipment Utilities Janitorial Maintenance (facility) Security Personnel Maintenance (durable medical equipment) Other - Business Taxes/Licenses-Permits Other - One Time Start-Up Costs Telephone Answering Service Postage Printing/Reproduction Publications Legal Notices/Advertising Office Supplies & Equipment Household Supplies Food Program Supplies - Therapeutic Program Supplies - Medical Transportation of Clients Staff Mileage/Vehicle Maintenance Staff Training/Registration Lodging Other - Personnel Related Exp/Contracted PR Exp/Parking Other - Flex Funds Accounting/Bookkeeping REVISED EXHIBIT B-2 Page 5 of 17 Youth Crisis Stabilization Center Exodus Recovery, Inc. July 1, 2017 to June 30, 2018 1081 $515 1082 $8,667 1083 $354,738 1084 $0 1085 $0 FINANCIAL SERVICES TOTAL $366,984 SPECIAL EXPENSES (Consultant/Etc.): 1087 $5,821 1088 $597 1089 $19,714 1090 $25,734 1091 $11,951 1092 $788 1093 $0 1094 $0 1095 $0 1096 $0 1097 $0 1098 $0 SPECIAL EXPENSES TOTAL $64,605 FIXED ASSETS: 2000 $0 2001 $0 2002 $0 2003 $0 FIXED ASSETS TOTAL $0 TOTAL PROGRAM EXPENSES $2,719,657 DIRECT SERVICE REVENUE: Vol/Units of Service Rate $ Amt. 3000 0 $0.00 $0 3100 0 $0.00 $0 3200 Crisis Services 0 $0.00 $0 3300 Medication Support 0 $0.00 $0 3400 Crisis Stabilization - Urgent Care 28,767 $94.54 $2,719,656 3500 Other - (Identify)0 $0.00 $0 3600 Other - (Identify)0 $0.00 $0 3700 Other - (Identify)0 $0.00 $0 DIRECT SERVICE REVENUE TOTAL 28,767 $2,719,656 $1,359,828 $94.54 FUNDING STREAM REIMBURSEMENT Population Served Percentage 4000 7 $190,376 4100 15 $407,948 4200 39 $1,060,666 4300 39 $1,060,666 OTHER REVENUE/SOCIAL SERVICES TOTAL $2,719,656 TOTAL PROGRAM REVENUE $2,719,656 External Audit Liability Insurance Other-Administrative Overhead Other - (identify) Other - (identify) Consultant (network & data management) Translation Services Medication Supports (Pharmaceuticals) Food Service Laundry Service Medical Waste Disposal Nutritionist Services X-ray and EKG Services Pharmaceutical Consultants Medical Services Medi-cal Revenue Cost Per Unit Access Line Other - (identify) Computers & Software Furniture & Fixtures Other - (identify) Other - (identify) Private Insurance Uninsured Medi-Cal FFP Realignment Mental Health Services (Individual/Family/Group Therapy) Case Management REVISED EXHIBIT B-2 Page 6 of 17 FTE %Admin.Direct Total PERSONNEL SALARIES: 0001 0.29 $39,291 $39,291 0002 0.22 $30,291 $30,291 0003 3.12 $260,034 $260,034 0003 5.75 $346,991 $346,991 0003 1.03 $44,773 $44,773 0004 1.38 $96,583 $96,583 0005 6.64 $305,397 $305,397 0006 0.29 $10,323 $10,323 0007 0.29 $13,568 $13,568 0008 0.29 $14,224 $14,224 0009 0.29 $12,063 $12,063 0010 0.78 $34,819 $34,819 0011 0.15 $7,456 $7,456 0012 0.06 $3,690 $3,690 SALARY TOTAL 20.57 $135,434 $1,084,069 $1,219,503 PAYROLL TAXES: 0030 $11,644 $11,644 0031 $82,563 $82,563 0032 $11,644 $11,644 PAYROLL TAX TOTAL $105,850 $105,850 EMPLOYEE BENEFITS: 0040 $52,693 $52,693 0041 $75,603 $75,603 0042 $100,804 $100,804 EMPLOYEE BENEFITS TOTAL $229,100 $229,100 SALARY & BENEFITS GRAND TOTAL $1,554,453 FACILITIES/EQUIPMENT EXPENSES: 1010 $0 1011 $14,842 1012 $34,530 1013 $22,439 1014 $10,956 1015 $369,312 1016 $0 1017 $3,585 1018 $0 FACILITY/EQUIPMENT TOTAL $455,663 OPERATING EXPENSES: 1060 $12,915 1061 $0 1062 $513 1063 $0 1064 $0 1065 $564 1066 $38,783 1067 $0 1068 $0 1069 $0 1070 $21,756 1071 $2,513 1072 $1,255 1073 Staff Travel (Out of Office)$448 1074 $9,779 1075 $0 1076 $468,193 1077 $13,107 OPERATING EXPENSES TOTAL $569,826 Other - Flex Funds Program Supplies - Medical Transportation of Clients Staff Mileage/Vehicle Maintenance Staff Training/Registration Lodging Other - Personnel Related Exp/Contracted PR Exp/Parking Publications Legal Notices/Advertising Office Supplies & Equipment Household Supplies Food Program Supplies - Therapeutic Other - Business Taxes/Licenses-Permits Other - One Time Start-Up Costs Telephone Answering Service Postage Printing/Reproduction Rent/Lease Equipment Utilities Janitorial Maintenance (facility) Security Personnel Maintenance (durable medical equipment) FICA/MEDICARE SUI Retirement Workers Compensation Health Insurance (medical vision, life, dental) Rent/Lease Building Program Assistant Driver Peer Counselor Intake Coordinator Billing Supervisor OASDI Program Director (RN) Program Nurses (RN) Social Service Coordinators Mental Health Worker Data Specialist Benefits/PAP Coordinator Program Nurses (LVN) Program Nurses (LPTN) Youth Crisis Stabilization Center Exodus Recovery, Inc. July 1, 2018 to June 30, 2019 Budget Categories - Total Proposed Budget Line Item Description (Must be itemized) Director of Education and Quality REVISED EXHIBIT B-2 Page 7 of 17 Youth Crisis Stabilization Center Exodus Recovery, Inc. July 1, 2018 to June 30, 2019 FINANCIAL SERVICES EXPENSES: 1080 $420 1081 $580 1082 $8,667 1083 $402,809 1084 1085 $0 FINANCIAL SERVICES TOTAL $412,476 SPECIAL EXPENSES (Consultant/Etc.): 1087 $15,740 1088 $597 1089 $7,160 1090 $31,408 1091 $11,781 1092 $597 1093 $0 1094 $0 1095 $0 1096 $0 1097 $0 1098 $0 SPECIAL EXPENSES TOTAL $67,282 FIXED ASSETS: 2000 $2,900 2001 $2,383 2002 $13,122 2003 $0 FIXED ASSETS TOTAL $18,405 TOTAL PROGRAM EXPENSES $3,078,105 DIRECT SERVICE REVENUE: Vol/Units of Service Rate $ Amt. 3000 0 $0.00 $0 3100 0 $0.00 $0 3200 Crisis Services 0 $0.00 $0 3300 Medication Support 0 $0.00 $0 3400 Crisis Stabilization - Urgent Care 25,003 $123.11 $3,078,105 3500 Other - (Identify)0 $0.00 $0 3600 Other - (Identify)0 $0.00 $0 3700 Other - (Identify)0 $0.00 $0 DIRECT SERVICE REVENUE TOTAL 25,003 3,078,105 1,323,585 $123.11 FUNDING STREAM REIMBURSEMENT Population Served Percentage Popula 4000 11%338,592$ 4100 3%92,343$ 4200 43%1,323,585$ 4300 43%1,323,585$ OTHER REVENUE/SOCIAL SERVICES TOTAL $3,078,105 TOTAL PROGRAM REVENUE $3,078,105 Private Insurance Uninsured Medi-Cal FFP Realignment Mental Health Services (Individual/Family/Group Therapy) Case Management Cost Per Unit Access Line Other - (identify) Computers & Software Furniture & Fixtures Other - (EHR Avatar Cost) Other - (identify) Medical Waste Disposal Nutritionist Services X-ray and EKG Services Pharmaceutical Consultants Medical Services Medi-cal Revenue Other - (identify) Consultant (network & data management) Translation Services Medication Supports (Pharmaceuticals) Food Service Laundry Service Accounting/Bookkeeping External Audit Liability Insurance Other-Administrative Overhead Other - (identify) REVISED EXHIBIT B-2 Page 8 of 17 PROGRAM EXPENSES Personnel Salaries, Payroll Taxes & Employee Benefits - Line Items 0001- 0042 $1,554,453 Salary Total $1,219,503 Payroll Taxes OASDI $11,644 FICA/MEDICARE $82,563 SUI $11,644 Payroll Taxes Total $105,850 Employee Benefits Retirement $52,693 Workers Compensation $75,603 Health Insurance (medical vision, life, dental) $100,804 Employee Benefits $229,100 Facilities/Equipment Expenses – Line Items 1010-1014 $455,663 Operating Expenses - Line Items 1060-1077 $569,826 Data Specialist 0.29 FTE, Administrative Services - average annual salary $35,598, proposed annual budget $10,323. 29% of annual salary allocated to CSC Youth. Mental Health Workers 6.64 FTE Direct Services - average annual salary $45,987, proposed annual budget $305,397. 29% of annual salary allocated to CSC Youth. Telephone - Cost of phone usage expense for the program $12,915 Postage - Program related postage cost $513 BUDGET NARRATIVE - EXPENSES These amounts reflect FTE positions, part-time positions and whether the positions are administrative or direct service. Employee benefits should be limited to a maximum of 20% of total salaries. Utilities - Cost for program utilities $34,530 Janitorial - Cost for janitorial Service for the program $22,439 Maintenance - Cost for maintenance and repairs for the facility $10,956 Business Taxes - Cost of related to business tax expense for the program $3,585 Youth Crisis Stabilization Center Exodus Recovery, Inc. 2018-2019 All SWB and Operational expenses budget line items are split between Adult and Youth CSU as follows: 71% adult and 29% youth. Director of Education and Quality replaced VP position 0.29 FTE, Administrative Services - proposed annual salary $135,486, total annual budget $39,291. 29% of annual salary allocated to CSC Youth. Security - Cost for security personnel for the program $369,312 Program Director (RN) 0.22 FTE, Administrative Services - proposed annual salary $104,451, total annual budget $30,291. 29% of total annual budget allocated to CSC Youth Program Nurses (RN) 3.12 FTE, Direct Services - total annual budget $260,034 Social Services Coordinators 1.38 FTE, Direct Services - proposed annual salary $70,115, total annual budget $96,583. 29% of annual salary allocated to CSC Youth. Benefits/PAP Coordinator 0.29 FTE, Administrative Services - average annual salary $46,786, proposed annual budget $13,568. 29% of annual salary allocated to CSC youth. Program Assistant 0.29 FTE, Administrative Services - average annual salary $49,048, proposed annual budget $14,224. 29% of annual salary allocated to CSC Youth. Driver 0.29FTE, Administrative Services - average annual salary $41,597, proposed annual budget $12,063. 29% of annual salary allocated to CSC Youth. Peer Counselor 0.78 FTE, Direct Services - average annual salary $44,469, proposed annual budget $34,819. 29% of annual salary allocated to CSC Youth. Intake Coordinator 0.15 FTE, Administrative Services - average annual salary $25,709, proposed annual budget $7,456. 29% of annual salary allocated to CSC Youth. Billing Supervisor 0.06 FTE, Administrative Services - average annual salary $12,723, proposed annual budget $3,690. 29% of annual salary allocated to CSC Youth. Program Nurses (LVN) 5.75 FTE, Direct Services - total annual budget $346,991 Program Nurses (LPTN) 1.03 FTE, Direct Services -total annual budget $44,773 Identify building lease/rent expenses, equipment (office equipment, vehicles, etc.). Attach copy of lease agreements if available. Rent/Equipment Leases - Lease cost for computers, printers, copier, and faxes for the program $14,842 REVISED EXHIBIT B-2 Page 9 of 17 BUDGET NARRATIVE - EXPENSES Youth Crisis Stabilization Center Exodus Recovery, Inc. 2018-2019 Financial Services Expenses – Line Items 1080-1085 $412,476 Special Expenses – Line Items 1090-1092 $67,282 Fixed Assets – Line Items 1190-1193 $18,405 Cost of client supportive services including toiletries, food, bus tokens, etc. $13,107 Other Personnel Related Exp/Contracted PR Exp/Parking - Personnel related expenses including registry nurses as needed, parking, relocation costs, etc. $468,193 Accounting/Bookkeeping - Cost of financial auditing and monthly financial reviews $420 Legal Notices/Advertising - Cost for advertising for staff recruitment and other program related advertising or legal notices $564 External Audit - Cost of External Audit Services $580 Office Supplies & Equipment - Cost for office supplies and equipment for the program $38,783 Program Supplies - Medical - Cost for medical supplies for the program $21,756 Transportation of Clients - Cost for lease of vehicle, gas, and maintenance for client transportation $2,513 Staff Mileage/Vehicle Maintenance - Cost for mileage, parking, travel expense for program staff $1,255 Staff Travel - Cost for Employee Travel $448 Staff Training/Registration - Cost of ongoing training for staff $9,779 Other - EHR Services $13,122 Medical Waste Disposal - Cost medical and office related waste for the program $597 Other Administrative Overhead - Administrative overhead expense related to the program $402,809 Include all purchases over Five Thousand Dollars ($5,000) including sales tax, and certain purchases under said amount such as camera, televisions, VCRs/DVDs and other sensitive items, made during the life of the Agreement resulting from this Request for Proposal, with funds paid pursuant to this Agreement and that will outlive the life of this Agreement. Furniture & Fixtures $2,383 Computers & Software $2,900 Laundry Service - Cost for linen service for the program $11,781 Medication Supports (Pharmaceuticals) Medication costs for clients $7,160 TOTAL PROGRAM EXPENSE:$3,078,105 Liability Insurance - Cost of insurance expense for liability, business property and vehicle policy $8667 Food Service - Cost for food services for program clients $31,408 Consultant (network & data mgmt) Cost for consultant IT firm support, network monitoring, and off-site back- up for program IT System $15,740 Translation Services - Cost for translation services for the program $597 REVISED EXHIBIT B-2 Page 10 of 17 FTE %Admin.Direct Total PERSONNEL SALARIES: 0001 0.29 $40,470 $40,470 0002 0.22 $31,199 $31,199 0003 3.12 $267,836 $267,836 0003 5.75 $357,400 $357,400 0003 1.03 $46,116 $46,116 0004 1.38 $99,480 $99,480 0005 6.64 $314,559 $314,559 0006 0.29 $10,633 $10,633 0007 0.29 $13,975 $13,975 0008 0.29 $14,651 $14,651 0009 0.29 $12,425 $12,425 0010 0.78 $35,864 $35,864 0011 0.15 $7,680 $7,680 0012 0.06 $3,801 $3,801 SALARY TOTAL 20.57 $139,497 $1,116,591 $1,256,088 PAYROLL TAXES: 0030 $11,993 $11,993 0031 $85,040 $85,040 0032 $11,993 $11,993 PAYROLL TAX TOTAL $109,027 $109,027 EMPLOYEE BENEFITS: 0040 $54,274 $54,274 0041 $77,871 $77,871 0042 $103,828 $103,828 EMPLOYEE BENEFITS TOTAL $235,973 $235,973 SALARY & BENEFITS GRAND TOTAL $1,601,088 FACILITIES/EQUIPMENT EXPENSES: 1010 $0 1011 $15,287 1012 $35,566 1013 $23,112 1014 $11,285 1015 $380,391 1016 $0 1017 $3,693 1018 $0 FACILITY/EQUIPMENT TOTAL $469,334 OPERATING EXPENSES: 1060 $13,302 1061 $0 1062 $528 1063 $0 1064 $0 1065 $581 1066 $39,946 1067 $0 1068 $0 1069 $0 1070 $22,409 1071 $2,588 1072 $1,293 1073 Staff Travel (Out of Office)$461 1074 $10,072 1075 $0 1076 $576,252 1077 $13,500 OPERATING EXPENSES TOTAL $680,934 Other - Personnel Related Exp/Contracted PR Exp/Parking Other - Flex Funds Program Supplies - Therapeutic Program Supplies - Medical Transportation of Clients Staff Mileage/Vehicle Maintenance Staff Training/Registration Lodging Printing/Reproduction Publications Legal Notices/Advertising Office Supplies & Equipment Household Supplies Food Maintenance (durable medical equipment) Other - Business Taxes/Licenses-Permits Other - One Time Start-Up Costs Telephone Answering Service Postage Rent/Lease Building Rent/Lease Equipment Utilities Janitorial Maintenance (facility) Security Personnel OASDI FICA/MEDICARE SUI Retirement Workers Compensation Health Insurance (medical vision, life, dental) Benefits/PAP Coordinator Program Assistant Driver Peer Counselor Intake Coordinator Billing Supervisor Director of Education and Quality Program Director (RN) Program Nurses (RN) Social Service Coordinators Mental Health Worker Data Specialist Program Nurses (LVN) Program Nurses (LPTN) Youth Crisis Stabilization Center Exodus Recovery, Inc. July 1, 2019 to June 30, 2020 Budget Categories - Total Proposed Budget Line Item Description (Must be itemized) REVISED EXHIBIT B-2 Page 11 of 17 Youth Crisis Stabilization Center Exodus Recovery, Inc. July 1, 2019 to June 30, 2020 FINANCIAL SERVICES EXPENSES: 1080 $433 1081 $597 1082 $8,927 1083 $429,062 1084 1085 $0 FINANCIAL SERVICES TOTAL $439,019 SPECIAL EXPENSES (Consultant/Etc.): 1087 $16,212 1088 $615 1089 $7,375 1090 $32,350 1091 $12,134 1092 $615 1093 $0 1094 $0 1095 $0 1096 $0 1097 $0 1098 $0 SPECIAL EXPENSES TOTAL $69,301 FIXED ASSETS: 2000 $2,900 2001 $2,986 2002 $13,122 2003 $0 FIXED ASSETS TOTAL $19,008 TOTAL PROGRAM EXPENSES $3,278,685 DIRECT SERVICE REVENUE: Vol/Units of Service Rate $ Amt. 3000 0 $0.00 $0 3100 0 $0.00 $0 3200 Crisis Services 0 $0.00 $0 3300 Medication Support 0 $0.00 $0 3400 Crisis Stabilization - Urgent Care 25,903 $126.57 $3,278,685 3500 Other - (Identify)0 $0.00 $0 3600 Other - (Identify)0 $0.00 $0 3700 Other - (Identify)0 $0.00 $0 DIRECT SERVICE REVENUE TOTAL 25,903 3,278,685 1,409,835 $126.58 FUNDING STREAM REIMBURSEMENT Population Served Percentage 4000 11%$360,655 4100 3%$98,360 4200 43%$1,409,835 4300 43%$1,409,835 OTHER REVENUE/SOCIAL SERVICES TOTAL $3,278,685 TOTAL PROGRAM REVENUE $3,278,685 Private Insurance Uninsured Medi-Cal FFP Realignment Mental Health Services (Individual/Family/Group Therapy) Case Management Medi-cal Revenue Cost Per Unit Access Line Other - (identify) Computers & Software Furniture & Fixtures Other - (EHR Avatar Cost) Other - (identify) Laundry Service Medical Waste Disposal Nutritionist Services X-ray and EKG Services Pharmaceutical Consultants Medical Services Other - (identify) Other - (identify) Consultant (network & data management) Translation Services Medication Supports (Pharmaceuticals) Food Service Accounting/Bookkeeping External Audit Liability Insurance Other-Administrative Overhead REVISED EXHIBIT B-2 Page 12 of 17 PROGRAM EXPENSES Personnel Salaries, Payroll Taxes & Employee Benefits - Line Items 0001- 0042 $1,601,088 Salary Total $1,256,088 Payroll Taxes OASDI $11,993 FICA/MEDICARE $85,040 SUI $11,993 Payroll Taxes Total $109,027 Employee Benefits Retirement $54,274 Workers Compensation $77,871 Health Insurance (medical vision, life, dental) $103,828 Employee Benefits $235,973 Facilities/Equipment Expenses – Line Items 1010-1014 $469,334 Operating Expenses - Line Items 1060-1077 $680,934 Postage - Program related postage cost $528 Maintenance - Cost for maintenance and repairs for the facility $11,285 Security - Cost for security personnel for the program $380,391 Business Taxes - Cost of related to business tax expense for the program $3,693 Telephone - Cost of phone usage expense for the program $13,302 Intake Coordinator 0.15 FTE, Administrative Services - average annual salary $26,480, proposed annual budget $7,680. 29% of annual salary allocated to CSC Youth. Billing Supervisor 0.06, Administrative Services - average annual salary $13,104, proposed annual budget $3,801. 29% of annual salary allocated to CSC Youth. Identify building lease/rent expenses, equipment (office equipment, vehicles, etc.). Attach copy of lease agreements if available. Rent/Equipment Leases - Lease cost for computers, printers, copier, and faxes for the program $15,287 Utilities - Cost for program utilities $35,566 Janitorial - Cost for janitorial Service for the program $23,112 Program Director (RN) 0.53 FTE, Administrative Services - proposed annual salary $107,584, total annual budget $76,384. 71% of annual salary allocated to CSC Youth Program Nurses (RN) 3.12 FTE, Direct Services - total annual budget $267,836 Social Services Coordinators 1.38 FTE, Direct Services - proposed annual salary $72,218 total annual budget $99,480. 29% of annual salary allocated to CSC Youth. Mental Health Workers 6.64 FTE Direct Services - average annual salary $47,366, proposed annual budget $314,559. 29% of annual salary allocated to CSC Youth. Data Specialist 0.29 FTE, Administrative Services - average annual salary $36,665, proposed annual budget $10,633. 29% of annual salary allocated to CSC Youth. Benefits/PAP Coordinator 0.29 FTE, Administrative Services - average annual salary $48,189, proposed annual budget $13,975. 29% of annual salary allocated to CSC Youth. Program Nurses (LVN) 5.75 FTE, Direct Services - total annual budget $357,400 Program Nurses (LPTN) 1.03 FTE, Direct Services -total annual budget $46,116 Director of Education and Quality replaced VP position 0.29 FTE, Administrative Services - proposed annual salary $139,550, total annual budget $40,470. 29% of annual salary allocated to CSC Youth. Program Assistant 0.29 FTE, Administrative Services - average annual salary $50,519, proposed annual budget $14,651. 29% of annual salary allocated to CSC Youth. Driver 0.29 FTE, Administrative Services - average annual salary $42,844, proposed annual budget $12,425. 29% of annual salary allocated to CSC Youth. Peer Counselor 0.78 FTE, Direct Services - average annual salary $45,803, proposed annual budget $35,864. 29% of annual salary allocated to CSC Youth. Youth Crisis Stabilization Center Exodus Recovery, Inc. 2018-2019 BUDGET NARRATIVE - EXPENSES These amounts reflect FTE positions, part-time positions and whether the positions are administrative or direct service. Employee benefits should be limited to a maximum of 20% of total salaries. All SWB and Operational expenses budget line items are split between Adult and Youth CSU as follows: 71% adult and 29% youth. REVISED EXHIBIT B-2 Page 13 of 17 Youth Crisis Stabilization Center Exodus Recovery, Inc. 2018-2019 BUDGET NARRATIVE - EXPENSES Financial Services Expenses – Line Items 1080-1085 $439,019 Special Expenses – Line Items 1090-1092 $69,301 Fixed Assets – Line Items 1190-1193 $19,008 Furniture & Fixtures $2,987 TOTAL PROGRAM EXPENSE:$3,278,685 Medication Supports (Pharmaceuticals) Medication costs for clients $7,375 Food Service - Cost for food services for program clients $32,350 Laundry Service - Cost for linen service for the program $12,134 Medical Waste Disposal - Cost medical and office related waste for the program $615 Other - EHR Services $13,122 Include all purchases over Five Thousand Dollars ($5,000) including sales tax, and certain purchases under said amount such as camera, televisions, VCRs/DVDs and other sensitive items, made during the life of the Agreement resulting from this Request for Proposal, with funds paid pursuant to this Computers & Software $2900 Liability Insurance - Cost of insurance expense for liability, business property and vehicle policy $8927 Other Administrative Overhead - Administrative overhead expense related to the program $429,062 Consultant (network & data mgmt) Cost for consultant IT firm support, network monitoring, and off-site back- up for program IT System $16,212 Translation Services - Cost for translation services for the program $615 Staff Travel - Cost for Employee Travel $461 Staff Training/Registration - Cost of ongoing training for staff $10,072 Other Personnel Related Exp/Contracted PR Exp/Parking - Personnel related expenses including registry nurses as needed, parking, relocation costs, etc. Filled open MD position (0.75 FTE at $240/HR) totlaing additional $374,400 (29% charged to Youth CSC) annually. $ annual budget $576,252 Cost of client supportive services including toiletries, food, bus tokens, etc. $13,500 Accounting/Bookkeeping - Cost of financial auditing and monthly financial reviews $433 External Audit - Cost of External Audit Services $597 Legal Notices/Advertising - Cost for advertising for staff recruitment and other program related advertising or legal notices $581 Office Supplies & Equipment - Cost for office supplies and equipment for the program $39,946 Program Supplies - Medical - Cost for medical supplies for the program $22,409 Transportation of Clients - Cost for lease of vehicle, gas, and maintenance for client transportation $2,588 Staff Mileage/Vehicle Maintenance - Cost for mileage, parking, travel expense for program staff $1,293 REVISED EXHIBIT B-2 Page 14 of 17 FTE %Admin.Direct Total PERSONNEL SALARIES: 0001 0.29 $41,684 $41,684 0002 0.22 $32,135 $32,135 0003 3.12 $275,871 $275,871 0003 5.75 $368,122 $368,122 0003 1.03 $47,500 $47,500 0004 1.38 $102,464 $102,464 0005 6.64 $323,996 $323,996 0006 0.29 $10,952 $10,952 0007 0.29 $14,394 $14,394 0008 0.29 $15,091 $15,091 0009 0.29 $12,798 $12,798 0010 0.78 $36,940 $36,940 0011 0.15 $7,910 $7,910 0012 0.06 $3,915 $3,915 SALARY TOTAL 20.57 $143,684 $1,150,088 $1,293,772 PAYROLL TAXES: 0030 $12,353 $12,353 0031 $87,591 $87,591 0032 $12,353 $12,353 PAYROLL TAX TOTAL $112,297 $112,297 EMPLOYEE BENEFITS: 0040 $55,902 $55,902 0041 $80,207 $80,207 0042 $106,943 $106,943 EMPLOYEE BENEFITS TOTAL $243,052 $243,052 SALARY & BENEFITS GRAND TOTAL $1,649,121 FACILITIES/EQUIPMENT EXPENSES: 1010 $0 1011 $15,746 1012 $36,633 1013 $23,805 1014 $11,624 1015 $391,803 1016 $0 1017 $3,804 1018 $0 FACILITY/EQUIPMENT TOTAL $483,414 OPERATING EXPENSES: 1060 $13,701 1061 $0 1062 $544 1063 $0 1064 $0 1065 $598 1066 $41,144 1067 $0 1068 $0 1069 $0 1070 $23,081 1071 $2,666 1072 $1,332 1073 Staff Travel (Out of Office)$475 1074 $10,374 1075 $0 1076 $576,252 1077 $13,905 OPERATING EXPENSES TOTAL $684,072 Other - Personnel Related Exp/Contracted PR Exp/Parking Other - Flex Funds Program Supplies - Therapeutic Program Supplies - Medical Transportation of Clients Staff Mileage/Vehicle Maintenance Staff Training/Registration Lodging Printing/Reproduction Publications Legal Notices/Advertising Office Supplies & Equipment Household Supplies Food Maintenance (durable medical equipment) Other - Business Taxes/Licenses-Permits Other - One Time Start-Up Costs Telephone Answering Service Postage Rent/Lease Building Rent/Lease Equipment Utilities Janitorial Maintenance (facility) Security Personnel OASDI FICA/MEDICARE SUI Retirement Workers Compensation Health Insurance (medical vision, life, dental) Benefits/PAP Coordinator Program Assistant Driver Peer Counselor Intake Coordinator Billing Supervisor Director of Education and Quality Program Director (RN) Program Nurses (RN) Social Service Coordinators Mental Health Worker Data Specialist Program Nurses (LVN) Program Nurses (LPTN) Youth Crisis Stabilization Center Exodus Recovery, Inc. July 1, 2020 to June 30, 2021 Budget Categories - Total Proposed Budget Line Item Description (Must be itemized) REVISED EXHIBIT B-2 Page 15 of 17 Youth Crisis Stabilization Center Exodus Recovery, Inc. July 1, 2020 to June 30, 2021 FINANCIAL SERVICES EXPENSES: 1080 $446 1081 $615 1082 $9,195 1083 $441,934 1084 1085 $0 FINANCIAL SERVICES TOTAL $452,190 SPECIAL EXPENSES (Consultant/Etc.): 1087 $16,698 1088 $633 1089 $7,596 1090 $33,321 1091 $12,498 1092 $633 1093 $0 1094 $0 1095 $0 1096 $0 1097 $0 1098 $0 SPECIAL EXPENSES TOTAL $71,380 FIXED ASSETS: 2000 $2,900 2001 $3,076 2002 $13,122 2003 $0 FIXED ASSETS TOTAL $19,098 TOTAL PROGRAM EXPENSES $3,359,275 DIRECT SERVICE REVENUE: Vol/Units of Service Rate $ Amt. 3000 0 $0.00 $0 3100 0 $0.00 $0 3200 Crisis Services 0 $0.00 $0 3300 Medication Support 0 $0.00 $0 3400 Crisis Stabilization - Urgent Care 25,813 $130.14 $3,359,275 3500 Other - (Identify)0 $0.00 $0 3600 Other - (Identify)0 $0.00 $0 3700 Other - (Identify)0 $0.00 $0 DIRECT SERVICE REVENUE TOTAL 25,813 3,359,275 1,444,488 $130.14 FUNDING STREAM REIMBURSEMENT Population Served Percentage 4000 11%$369,521 4100 3%$100,778 4200 43%$1,444,488 4300 43%$1,444,488 OTHER REVENUE/SOCIAL SERVICES TOTAL $3,359,275 TOTAL PROGRAM REVENUE $3,359,275 Private Insurance Uninsured Medi-Cal FFP Realignment Mental Health Services (Individual/Family/Group Therapy) Case Management Medi-cal Revenue Cost Per Unit Access Line Other - (identify) Computers & Software Furniture & Fixtures Other - (EHR Avatar Cost) Other - (identify) Laundry Service Medical Waste Disposal Nutritionist Services X-ray and EKG Services Pharmaceutical Consultants Medical Services Other - (identify) Other - (identify) Consultant (network & data management) Translation Services Medication Supports (Pharmaceuticals) Food Service Accounting/Bookkeeping External Audit Liability Insurance Other-Administrative Overhead REVISED EXHIBIT B-2 Page 16 of 17 PROGRAM EXPENSES Personnel Salaries, Payroll Taxes & Employee Benefits - Line Items 0001- 0042 $1,649,121 Salary Total $1,293,772 Payroll Taxes OASDI $12,353 FICA/MEDICARE $87,591 SUI $12,353 Payroll Taxes Total $112,297 Employee Benefits Retirement $55,902 Workers Compensation $80,207 Health Insurance (medical vision, life, dental) $106,943 Employee Benefits $243,052 Facilities/Equipment Expenses – Line Items 1010-1014 $483,414 Operating Expenses - Line Items 1060-1077 $684,072 Postage - Program related postage cost $544 Maintenance - Cost for maintenance and repairs for the facility $11,624 Security - Cost for security personnel for the program $391,803 Business Taxes - Cost of related to business tax expense for the program $3,804 Telephone - Cost of phone usage expense for the program $13,701 Intake Coordinator 0.15 FTE, Administrative Services - average annual salary $27,274, proposed annual budget $7,910. 29% of annual salary allocated to CSC Youth. Billing Supervisor 0.06, Administrative Services - average annual salary $13,497, proposed annual budget $3,915. 29% of annual salary allocated to CSC Youth. Identify building lease/rent expenses, equipment (office equipment, vehicles, etc.). Attach copy of lease agreements if available. Rent/Equipment Leases - Lease cost for computers, printers, copier, and faxes for the program $15,746 Utilities - Cost for program utilities $36,633 Janitorial - Cost for janitorial Service for the program $23,805 Program Director (RN) 0.22 FTE, Administrative Services - proposed annual salary $110,811, total annual budget $32,135. 29% of annual salary allocated to CSC Youth Program Nurses (RN) 3.12 FTE, Direct Services - total annual budget $275,871 Social Services Coordinators 1.38 FTE, Direct Services - proposed annual salary $74,385, total annual budget $102,464. 29% of annual salary allocated to CSC Youth. Mental Health Workers 6.64 FTE Direct Services - average annual salary $48,787, proposed annual budget $323,996. 29% of annual salary allocated to CSC Youth. Data Specialist 0.29 FTE, Administrative Services - average annual salary $37,766, proposed annual budget $10,952. 29% of annual salary allocated to CSC Youth. Benefits/PAP Coordinator 0.29 FTE, Administrative Services - average annual salary $49,635, proposed annual budget $14,394. 29% of annual salary allocated to CSC Youth. Program Nurses (LVN) 5.75 FTE, Direct Services - total annual budget $368,122 Program Nurses (LPTN) 1.03 FTE, Direct Services -total annual budget $47,500 Director of Education and Quality replaced VP position 0.29 FTE, Administrative Services - proposed annual salary $143,736, total annual budget $41,684. 29% of annual salary allocated to CSC Youth Program Assistant 0.29 FTE, Administrative Services - average annual salary $52,035, proposed annual budget $15,091. 29% of annual salary allocated to CSC Youth. Driver 0.29 FTE, Administrative Services - average annual salary $44,130, proposed annual budget $12,798. 29% of annual salary allocated to CSC Youth. Peer Counselor 0.78 FTE, Direct Services - average annual salary $47,177, proposed annual budget $36,940. 29% of annual salary allocated to CSC Youth. Youth Crisis Stabilization Center Exodus Recovery, Inc. 2020-2021 BUDGET NARRATIVE - EXPENSES These amounts reflect FTE positions, part-time positions and whether the positions are administrative or direct service. Employee benefits should be limited to a maximum of 20% of total salaries. All SWB and Operational expenses budget line items are split between Adult and Youth CSU as follows: 71% adult and 29% youth. REVISED EXHIBIT B-2 Page 17 of 17 Youth Crisis Stabilization Center Exodus Recovery, Inc. 2020-2021 BUDGET NARRATIVE - EXPENSES Financial Services Expenses – Line Items 1080-1085 $452,190 Special Expenses – Line Items 1090-1092 $71,380 Fixed Assets – Line Items 1190-1193 $19,098 Furniture & Fixtures $3,077 TOTAL PROGRAM EXPENSE:$3,359,275 Medication Supports (Pharmaceuticals) Medication costs for clients $7,596 Food Service - Cost for food services for program clients $33,321 Laundry Service - Cost for linen service for the program $12,498 Pharmaceutical Consultants - Cost medical and office related waste for the program $633 Other - EHR Services $13,122 Include all purchases over Five Thousand Dollars ($5,000) including sales tax, and certain purchases under said amount such as camera, televisions, VCRs/DVDs and other sensitive items, made during the life of the Agreement resulting from this Request for Proposal, with funds paid pursuant to this Agreement and that will outlive the life of this Agreement. Computers & Software $2,900 Liability Insurance - Cost of insurance expense for liability, business property and vehicle policy $9195 Other Administrative Overhead - Administrative overhead expense related to the program $441,934 Consultant (network & data mgmt) Cost for consultant IT firm support, network monitoring, and off-site back- up for program IT System $16,698 Translation Services - Cost for translation services for the program $633 Staff Travel - Cost for Employee Travel $475 Staff Training/Registration - Cost of ongoing training for staff $10,374 Other Personnel Related Exp/Contracted PR Exp/Parking - Personnel related expenses including registry nurses as needed, parking, relocation costs, etc. Filled open MD position (0.75 FTE at $240/HR) totlaing additional $374,400 (29% charged to Youth CSC) annually. $576,252 annual budget Cost of client supportive services including toiletries, food, bus tokens, etc. $13,905 Accounting/Bookkeeping - Cost of financial auditing and monthly financial reviews $446 External Audit - Cost of External Audit Services $615 Legal Notices/Advertising - Cost for advertising for staff recruitment and other program related advertising or legal notices $598 Office Supplies & Equipment - Cost for office supplies and equipment for the program $41,144 Program Supplies - Medical - Cost for medical supplies for the program $23,081 Transportation of Clients - Cost for lease of vehicle, gas, and maintenance for client transportation $2,666 Staff Mileage/Vehicle Maintenance - Cost for mileage, parking, travel expense for program staff $1,332 REVISED EXHIBIT D Page 1 of 3 Documentation Standards for Client Records The documentation standards are described below under key topics related to client care. All standards must be addressed in the client record; however, there is no requirement that the record have a specific document or section addressing these topics. All medical records shall be maintained for a minimum of ten (10) years from the date of the end of the Agreement. A. Assessments 1. The following areas will be included as appropriate as a part of a comprehensive client record. • Relevant physical health conditions reported by the client will be prominently identified and updated as appropriate. • Presenting problems and relevant conditions affecting the client’s physical health and mental health status will be documented, for example: living situation, daily activities, and social support. • Documentation will describe client’s strengths in achieving client plan goals. • Special status situations that present a risk to clients or others will be prominently documented and updated as appropriate. • Documentations will include medications that have been described by mental health plan physicians, dosage of each medication, dates of initial prescriptions and refills, and documentations of informed consent for medications. • Client self report of allergies and adverse reactions to medications, or lack of known allergies/sensitivities will be clearly documented. • A mental health history will be documented, including: previous treatment dates, providers, therapeutic interventions and responses, sources of clinical data, relevant family information and relevant results of relevant lab tests and consultations reports. • For children and adolescents, pre-natal and perinatal events and complete developmental history will be documented. • Documentations will include past and present use of tobacco, alcohol, and caffeine, as well as illicit, prescribed and over-the-counter drugs. • A relevant mental status examination will be documented. • A DSM-5 diagnosis, or a diagnosis from the most current ICD, will be documented, consistent with the presenting problems, history mental status evaluation and/or other assessment data. 2. Timeliness/Frequency Standard for Assessment • An assessment will be completed at intake and updated as needed to document changes in the client’s condition. • Client conditions will be assessed at least annually and, in most cases, at more frequent intervals. B. Client Plans 1. Client plans will: • have specific observable and/or specific quantifiable goals REVISED EXHIBIT D Page 2 of 3 • identify the proposed type(s) of intervention • have a proposed duration of intervention(s) • be signed (or electronic equivalent) by:  the person providing the service(s), or  a person representing a team or program providing services, or  a person representing the MHP providing services  when the client plan is used to establish that the services are provided under the direction of an approved category of staff, and if the below staff are not the approved category,  a physician  a licensed/ “waivered” psychologist  a licensed/ “associate” social worker  a licensed/ registered/marriage and family therapist or  a registered nurse • In addition,  client plans will be consistent with the diagnosis, and the focus of intervention will be consistent with the client plan goals, and there will be documentation of the client’s participation in and agreement with the plan. Examples of the documentation include, but are not limited to, reference to the client’s participation and agreement in the body of the plan, client signature on the plan, or a description of the client’s participation and agreement in progress notes.  client signature on the plan will be used as the means by which the CONTRACTOR(S) documents the participation of the client  when the client’s signature is required on the client plan and the client refuses or is unavailable for signature, the client plan will include a written explanation of the refusal or unavailability. • The CONTRACTOR(S) will give a copy of the client plan to the client on request. 2. Timeliness/Frequency of Client Plan: • Will be updated at least annually • The CONTRACTOR(S) will establish standards for timeliness and frequency for the individual elements of the client plan described in Item 1. C. Progress Notes 1. Items that must be contained in the client record related to the client’s progress in treatment include: • The client record will provide timely documentation of relevant aspects of client care • Mental health staff/practitioners will use client records to document client encounters, including relevant clinical decisions and interventions • All entries in the client record will include the signature of the person providing the service (or electronic equivalent); the person’s professional degree, licensure or job title; and the relevant identification number, if applicable • All entries will include the date services were provided • The record will be legible • The client record will document follow-up care, or as appropriate, a discharge summary REVISED EXHIBIT D Page 3 of 3 2. Timeliness/Frequency of Progress Notes: Progress notes shall be documented at the frequency by type of service indicated below: A. Every Service Contact • Mental Health Services • Medication Support Services • Crisis Intervention REVISED EXHIBIT E Page 1 of 6 STATE MENTAL HEALTH REQUIREMENTS 1. CONTROL REQUIREMENTS The COUNTY and its subcontractors shall provide services in accordance with all applicable Federal and State statutes and regulations. 2. PROFESSIONAL LICENSURE All (professional level) persons employed by the COUNTY Mental Health Program (directly or through contract) providing Short-Doyle/Medi-Cal services have met applicable professional licensure requirements pursuant to Business and Professions and Welfare and Institutions Codes. 3. CONFIDENTIALITY CONTRACTOR shall conform to and COUNTY shall monitor compliance with all State of California and Federal statutes and regulations regarding confidentiality, including but not limited to confidentiality of information requirements at 42, Code of Federal Regulations sections 2.1 et seq; California Welfare and Institutions Code, sections 14100.2, 11977, 11812, 5328; Division 10.5 and 10.6 of the California Health and Safety Code; Title 22, California Code of Regulations, section 51009; and Division 1, Part 2.6, Chapters 1-7 of the California Civil Code. 4. NON-DISCRIMINATION A. Eligibility for Services CONTRACTOR shall prepare and make available to COUNTY and to the public all eligibility requirements to participate in the program plan set forth in the Agreement. No person shall, because of ethnic group identification, age, gender, color, disability, medical condition, national origin, race, ancestry, marital status, religion, religious creed, political belief or sexual preference be excluded from participation, be denied benefits of, or be subject to discrimination under any program or activity receiving Federal or State of California assistance. B. Employment Opportunity CONTRACTOR shall comply with COUNTY policy, and the Equal Employment Opportunity Commission guidelines, which forbids discrimination against any person on the grounds of race, color, national origin, sex, religion, age, disability status, or sexual preference in employment practices. Such practices include retirement, recruitment advertising, hiring, layoff, termination, upgrading, demotion, transfer, rates of pay or other forms of compensation, use of facilities, and other terms and conditions of employment. REVISED EXHIBIT E Page 2 of 6 C. Suspension of Compensation If an allegation of discrimination occurs, COUNTY may withhold all further funds, until CONTRACTOR can show clear and convincing evidence to the satisfaction of COUNTY that funds provided under this Agreement were not used in connection with the alleged discrimination. D. Nepotism Except by consent of COUNTY’s Department of Behavioral Health Director, or designee, no person shall be employed by CONTRACTOR who is related by blood or marriage to, or who is a member of the Board of Directors or an officer of CONTRACTOR. 5. PATIENTS' RIGHTS CONTRACTOR shall comply with applicable laws and regulations, including but not limited to, laws, regulations, and State policies relating to patients' rights. STATE CONTRACTOR CERTIFICATION CLAUSES 1. STATEMENT OF COMPLIANCE: CONTRACTOR has, unless exempted, complied with the non-discrimination program requirements. (Gov. Code§ 12990 (a-f) and CCR, Title 2, Section 111 02) (Not applicable to public entities.) 2. DRUG-FREE WORKPLACE REQUIREMENTS: CONTRACTOR will comply with the requirements of the Drug-Free Workplace Act of 1990 and will provide a drug- free workplace by taking the following actions: a. Publish a statement notifying employees that unlawful manufacture, distribution, dispensation, possession or use of a controlled substance is prohibited and specifying actions to be taken against employees for violations. b. Establish a Drug-Free Awareness Program to inform employees about: 1) the dangers of drug abuse in the workplace; 2) the person's or organization's policy of maintaining a drug-free workplace; 3) any available counseling, rehabilitation and employee assistance programs; and, 4) penalties that may be imposed upon employees for drug abuse violations. c. Every employee who works on this Agreement will: 1) receive a copy of the company's drug -free workplace policy statement; and, 2) agree to abide by the terms of the company's statement as a condition of employment on this Agreement. Failure to comply with these requirements may result in suspension of payments under this Agreement or termination of this Agreement or both and CONTRACTOR may be REVISED EXHIBIT E Page 3 of 6 ineligible for award of any future State agreements if the department determines that any of the following has occurred: the CONTRACTOR has made false certification, or violated the certification by failing to carry out the requirements as noted above. (Gov. Code §8350 et seq.) 3. NATIONAL LABOR RELATIONS BOARD CERTIFICATION: CONTRACTOR certifies that no more than one (1) final unappealable finding of contempt of court by a Federal court has been issued against CONTRACTOR within the immediately preceding two (2) year period because of CONTRACTOR’s failure to comply with an order of a Federal court, which orders CONTRACTOR to comply with an order of the National Labor Relations Board. (Pub. Contract Code §10296) (Not applicable to public entities.) 4. CONTRACTS FOR LEGAL SERVICES $50,000 OR MORE- PRO BONO REQUIREMENT: CONTRACTOR hereby certifies that CONTRACTOR will comply with the requirements of Section 6072 of the Business and Professions Code, effective January 1, 2003. CONTRACTOR agrees to make a good faith effort to provide a minimum number of hours of pro bono legal services during each year of the contract equal to the lessor of 30 multiplied by the number of full time attorneys in the firm’s offices in the State, with the number of hours prorated on an actual day basis for any contract period of less than a full year or 10% of its contract with the State. Failure to make a good faith effort may be cause for non-renewal of a state contract for legal services, and may be taken into account when determining the award of future contracts with the State for legal services. 5. EXPATRIATE CORPORATIONS: CONTRACTOR hereby declares that it is not an expatriate corporation or subsidiary of an expatriate corporation within the meaning of Public Contract Code Section 10286 and 10286.1, and is eligible to contract with the State of California. 6. SWEATFREE CODE OF CONDUCT: a. All CONTRACTORS contracting for the procurement or laundering of apparel, garments or corresponding accessories, or the procurement of equipment, materials, or supplies, other than procurement related to a public works contract, declare under penalty of perjury that no apparel, garments or corresponding accessories, equipment, materials, or supplies furnished to the state pursuant to the contract have been laundered or produced in whole or in part by sweatshop labor, forced labor, convict labor, indentured labor under penal sanction, abusive forms of child labor or exploitation of children in sweatshop labor, or with the benefit of sweatshop labor, forced labor, convict labor, indentured labor under penal sanction, abusive forms of child labor or exploitation of children in sweatshop labor. CONTRACTOR further declares under penalty of perjury that they adhere to the Sweatfree Code of Conduct as set forth on the California Department of Industrial Relations website located at www.dir.ca.gov, and Public Contract Code Section 6108. b. CONTRACTOR agrees to cooperate fully in providing reasonable access to the CONTRACTOR’s records, documents, agents or employees, or premises if reasonably required by authorized officials of the contracting agency, the Department of REVISED EXHIBIT E Page 4 of 6 Industrial Relations, or the Department of Justice to determine the contractor’s compliance with the requirements under paragraph (a). 7. DOMESTIC PARTNERS: For contracts of $100,000 or more, CONTRACTOR certifies that CONTRACTOR is in compliance with Public Contract Code Section 10295.3. 8. GENDER IDENTITY: For contracts of $100,000 or more, CONTRACTOR certifies that CONTRACTOR is in compliance with Public Contract Code Section 10295.35. DOING BUSINESS WITH THE STATE OF CALIFORNIA The following laws apply to persons or entities doing business with the State of California. 1. CONFLICT OF INTEREST: CONTRACTOR needs to be aware of the following provisions regarding current or former state employees. If CONTRACTOR has any questions on the status of any person rendering services or involved with this Agreement, the awarding agency must be contacted immediately for clarification. Current State Employees (Pub. Contract Code §10410): a). No officer or employee shall engage in any employment, activity or enterprise from which the officer or employee receives compensation or has a financial interest and which is sponsored or funded by any state agency, unless the employment, activity or enterprise is required as a condition of regular state employment. b). No officer or employee shall contract on his or her own behalf as an independent contractor with any state agency to provide goods or services. Former State Employees (Pub. Contract Code §10411): a). For the two (2) year period from the date he or she left state employment, no former state officer or employee may enter into a contract in which he or she engaged in any of the negotiations, transactions, planning, arrangements or any part of the decision-making process relevant to the contract while employed in any capacity by any state agency. b). For the twelve (12) month period from the date he or she left state employment, no former state officer or employee may enter into a contract with any state agency if he or she was employed by that state agency in a policy-making position in the same general subject area as the proposed contract within the twelve (12) month period prior to his or her leaving state service. If CONTRACTOR violates any provisions of above paragraphs, such action by CONTRACTOR shall render this Agreement void. (Pub. Contract Code §10420) REVISED EXHIBIT E Page 5 of 6 Members of boards and commissions are exempt from this section if they do not receive payment other than payment of each meeting of the board or commission, payment for preparatory time and payment for per diem. (Pub. Contract Code §10430 (e)) 2. LABOR CODE/WORKERS' COMPENSATION: CONTRACTOR needs to be aware of the provisions which require every employer to be insured against liability for Worker's Compensation or to undertake self-insurance in accordance with the provisions, and CONTRACTOR affirms to comply with such provisions before commencing the performance of the work of this Agreement. (Labor Code Section 3700) 3. AMERICANS WITH DISABILITIES ACT: CONTRACTOR assures the State that it complies with the Americans with Disabilities Act (ADA) of 1990, which prohibits discrimination on the basis of disability, as well as all applicable regulations and guidelines issued pursuant to the ADA. (42 U.S.C. 12101 et seq.) 4. CONTRACTOR NAME CHANGE: An amendment is required to change the CONTRACTOR’s name as listed on this Agreement. Upon receipt of legal documentation of the name change the State will process the amendment. Payment of invoices presented with a new name cannot be paid prior to approval of said amendment. 5. CORPORATE QUALIFICATIONS TO DO BUSINESS IN CALIFORNIA: a. When agreements are to be performed in the state by corporations, the contracting agencies will be verifying that the CONTRACTOR is currently qualified to do business in California in order to ensure that all obligations due to the state are fulfilled. b. "Doing business" is defined in R&TC Section 23101 as actively engaging in any transaction for the purpose of financial or pecuniary gain or profit. Although there are some statutory exceptions to taxation, rarely will a corporate contractor performing within the state not be subject to the franchise tax. c. Both domestic and foreign corporations (those incorporated outside of California) must be in good standing in order to be qualified to do business in California. Agencies will determine whether a corporation is in good standing by calling the Office of the Secretary of State. 6. RESOLUTION: A county, city, district, or other local public body must provide the State with a copy of a resolution, order, motion, or ordinance of the local governing body, which by law has authority to enter into an agreement, authorizing execution of the agreement. 7. AIR OR WATER POLLUTION VIOLATION: Under the State laws, the CONTRACTOR shall not be: (1) in violation of any order or resolution not subject to review promulgated by the State Air Resources Board or an air pollution control district; (2) subject to cease and desist order not subject to review issued pursuant to Section 13301 of the Water Code for violation of waste discharge requirements or discharge prohibitions; or (3) finally determined to be in violation of provisions of federal law relating to air or water pollution. REVISED EXHIBIT E Page 6 of 6 8. PAYEE DATA RECORD FORM STD. 204: This form must be completed by all contractors that are not another state agency or other governmental entity. 9. INSPECTION and Audit of Records and access to Facilities. The State, CMS, the Office of the Inspector General, the Comptroller General, and their designees may, at any time, inspect and audit any records or documents of CONTRACTOR or its subcontractors, and may, at any time, inspect the premises, physical facilities, and equipment where Medicaid-related activities or work is conducted. The right to audit under this section exists for ten (10) years from the final date of the contract period or from the date of completion of any audit, whichever is later. Federal database checks. Consistent with the requirements at § 455.436 of this chapter, the State must confirm the identity and determine the exclusion status of CONTRACTOR, any subcontractor, as well as any person with an ownership or control interest, or who is an agent or managing employee of CONTRACTOR through routine checks of Federal databases. This includes the Social Security Administration's Death Master File, the National Plan and Provider Enumeration System (NPPES), the List of Excluded Individuals/Entities (LEIE), the System for Award Management (SAM), and any other databases as the State or Secretary may prescribe. These databases must be consulted upon contracting and no less frequently than monthly thereafter. If the State finds a party that is excluded, it must promptly notify the CONTRACTOR and take action consistent with § 438.610(c). The State must ensure that CONTRACTOR with which the State contracts under this part is not located outside of the United States and that no claims paid by a CONTRACTOR to a network provider, out-of-network provider, subcontractor or financial institution located outside of the U.S. are considered in the development of actuarially sound capitation rates. REVISED EXHIBIT H Page 1 of 2 FRESNO COUNTY MENTAL HEALTH PLAN INCIDENT REPORTING PROTOCOL FOR COMPLETION OF INCIDENT REPORT • The Incident Report must be completed for all incidents involving clients. The staff person who becomes aware of the incident completes the form, and the supervisor co-signs it. • When more than one client is involved in an incident, a separate form must be completed for each client. Where the forms should be sent – within 24 hours from the time of the incident or first knowledge of the incident: • Incident Report should be sent to: DBHIncidentreporting@fresnocountyca.gov and designated Contract Analyst Fresno County Department of Behavioral Health-Incident Report Send completed forms to dbhincidentreporting@fresnocountyca.gov and designated contract analyst within 24 hours of an incident or knowledge of an incident. DO NOT COPY OR REPRODUCE/NOT part of the medical record. Client Information Last Name: Click or tap here to enter text. First Name: Click or tap here to enter text. Middle Initial: Click or tap here to enter text. Date of Birth:Click or tap here to enter text. Client ID#:Click or tap here to enter text. Gender: ☐ Male ☐ Female County of Origin: Click or tap here to enter text. Name of Reporting Party:Click or tap here to enter text. Name of Facility:Click or tap here to enter text. Facility Address:Click or tap here to enter text. Facility Phone Number:Click or tap here to enter text. Incident (check all that apply) ☐Homicide/Homicide Attempt ☐ Attempted Suicide (resulting in serious injury) ☐ Death of Client ☐ Medical Emergency ☐Injury (self-inflicted or by accident)☐Violence/Abuse/Assault (toward others, client and/or property) ☐Other- Specify (i.e. medication errors, client escaping from locked facility, fire, poisoning, epidemic outbreaks, other catastrophes/events that jeopardize the welfare and safety of clients, staff and /or members of the community): Click or tap here to enter text. Date of Incident: Click or tap here to enter text. Time of Incident: Click or tap here to enter text.☐am ☐pm Location of Incident: Click or tap here to enter text. Description of the Incident (Attach additional sheet if needed): Click or tap here to enter text. Key People Directly Involved in Incident (witnesses, staff): Click or tap here to enter text. Action Taken (check all that apply) ☐Consulted with Physician ☐ Called 911/EMS ☐ First Aid/CPR Administered ☐Law Enforcement Contacted☐Client removed from building ☐ Parent/Legal Guardian Contacted ☐Other (Specify): Click or tap here to enter text. Description of Action Taken: Click or tap here to enter text. Outcome of Incident (If Known): Click or tap here to enter text. Form Completed by: __________________________________ _______________________________ _____________ Printed Name Signature Date Reviewed by Supervisor/Program Manager: _____________________________ ___________________________ ________ Printed Name Signature Date For Internal Use only: ☐Report to Administration ☐ Report to Intensive Analysis Committee for additional review ☐Request Additional Information ☐No Action ☐ Unusual Occurrence ☐ Other: Click or tap here to enter text. Revised 08/18 REVISED EXHIBIT H Page 2 of 2 REVISED EXHIBIT M Page 1 of 1 Fresno County Mental Health Plan 1-800-654-3937 Access Line Test Call Feedback Form The toll-free Access Line is available 24 hours a day, seven days a week, to provide information on how to access specialty mental health services, including services needed to treat a beneficiary’s urgent condition. The toll-free line also provides information on how to use the beneficiary problem resolution and fair hearing processes. This line also has language capabilities in all languages spoken by the beneficiaries of Fresno County TEST CALLER INFORMATION Name of Staff Testing Line: Date of Call: / / Fictitious Name of Caller: Time of Call: : AM PM Fictitious Name of Client (if different): Client is a(n): Minor (under 18 years) Adult (18 years and over) Language of Caller/Client: English Spanish Hmong Other (Specify): Caller’s/Client’s Phone # Provided to Operator: ( ) -None Given N/A Reason for the call: RESULTS OF TEST CALL 1. Did the person who took your call tell you his/her name? Yes No If Yes, what was it: 2. Did the person who took your call ask if your situation is a crisis / emergency? Yes No 3. Did the person who took your call ask for your name? Yes No 4. Did the person who took your call ask for your phone number? Yes No 5.Foreign language test callers only: Did the person who took your call speak your language or provide help with free language assistance services? N/A Yes No 6. Did the person give appropriate information on how to access services? N/A Yes No 7. Did the person give appropriate phone #’s (i.e. UCWC/Exodus) to contact DBH? N/A Yes No 8. Did the person give appropriate information on how to receive literature upon your request? N/A Yes No 9. Did the person give appropriate information on how to file a complaint upon your request? N/A Yes No ADDITIONAL COMMENTS REVISED EXHIBIT N Page 1 of 1 Fresno County Mental Health Plan 1 (800) 654-3937 Access Line - Statement of Deficiencies and Plan of Correction Provider Name Address City Zip Code Phone ( ) -Ext. Category Summary Statement of Deficiencies Provider’s Plan of Correction Completion Date / / / / / / / / / / Provider’s Signature Title Date Guiding Principles of Care Delivery 1 rev 2017 Dec DBH VISION: Health and well-being for our community. DBH MISSION: The Department of Behavioral Health is dedicated to supporting the wellness of individuals, families and communities in Fresno County who are affected by, or are at risk of, mental illness and/or substance use disorders through cultivation of strengths toward promoting recovery in the least restrictive environment. DBH GOALS: Quadruple Aim •Deliver quality care •Maximize resources while focusing on efficiency •Provide an excellent care experience •Promote workforce well-being GUIDING PRINCIPLES OF CARE DELIVERY: The DBH 11 principles of care delivery define and guide a system that strives for excellence in the provision of behavioral health services where the values of wellness, resiliency, and recovery are central to the development of programs, services, and workforce. The principles provide the clinical framework that influences decision-making on all aspects of care delivery including program design and implementation, service delivery, training of the workforce, allocation of resources, and measurement of outcomes. 1.Principle One - Timely Access & Integrated Services o Individuals and families are connected with services in a manner that is streamlined, effective, and seamless o Collaborative care coordination occurs across agencies, plans for care are integrated, and whole person care considers all life domains such as health, education, employment, housing, and spirituality o Barriers to access and treatment are identified and addressed o Excellent customer service ensures individuals and families are transitioned from one point of care to another without disruption of care EXHIBIT O Fresno County Department of Behavioral Health Guiding Principles of Care Delivery 2 rev 2017 Dec 2.Principle Two - Strengths-based o Positive change occurs within the context of genuine trusting relationships o Individuals, families, and communities are resourceful and resilient in the way they solve problems o Hope and optimism is created through identification of, and focus on, the unique abilities of individuals and families 3.Principle Three - Person-driven and Family-driven o Self-determination and self-direction are the foundations for recovery o Individuals and families optimize their autonomy and independence by leading the process, including the identification of strengths, needs, and preferences o Providers contribute clinical expertise, provide options, and support individuals and families in informed decision making, developing goals and objectives, and identifying pathways to recovery o Individuals and families partner with their provider in determining the services and supports that would be most effective and helpful and they exercise choice in the services and supports they receive 4.Principle Four - Inclusive of Natural Supports o The person served identifies and defines family and other natural supports to be included in care o Individuals and families speak for themselves o Natural support systems are vital to successful recovery and the maintaining of ongoing wellness; these supports include personal associations and relationships typically developed in the community that enhance a person’s quality of life o Providers assist individuals and families in developing and utilizing natural supports. 5.Principle Five - Clinical Significance and Evidence Based Practices (EBP) o Services are effective, resulting in a noticeable change in daily life that is measurable. o Clinical practice is informed by best available research evidence, best clinical expertise, and client values and preferences o Other clinically significant interventions such as innovative, promising, and emerging practices are embraced EXHIBIT O Fresno County Department of Behavioral Health Guiding Principles of Care Delivery 3 rev 2017 Dec 6.Principle Six - Culturally Responsive o Values, traditions, and beliefs specific to an individual’s or family’s culture(s) are valued and referenced in the path of wellness, resilience, and recovery o Services are culturally grounded, congruent, and personalized to reflect the unique cultural experience of each individual and family o Providers exhibit the highest level of cultural humility and sensitivity to the self- identified culture(s) of the person or family served in striving to achieve the greatest competency in care delivery 7.Principle Seven - Trauma-informed and Trauma-responsive o The widespread impacts of all types of trauma are recognized and the various potential paths for recovery from trauma are understood o Signs and symptoms of trauma in individuals, families, staff, and others are recognized and persons receive trauma-informed responses o Physical, psychological and emotional safety for individuals, families, and providers is emphasized 8.Principle Eight - Co-occurring Capable o Services are reflective of whole-person care; providers understand the influence of bio-psycho-social factors and the interactions between physical health, mental health, and substance use disorders o Treatment of substance use disorders and mental health disorders are integrated; a provider or team may deliver treatment for mental health and substance use disorders at the same time 9.Principle Nine - Stages of Change, Motivation, and Harm Reduction o Interventions are motivation-based and adapted to the client’s stage of change o Progression though stages of change are supported through positive working relationships and alliances that are motivating o Providers support individuals and families to develop strategies aimed at reducing negative outcomes of substance misuse though a harm reduction approach o Each individual defines their own recovery and recovers at their own pace when provided with sufficient time and support EXHIBIT O Fresno County Department of Behavioral Health Guiding Principles of Care Delivery 4 rev 2017 Dec 10.Principle Ten - Continuous Quality Improvement and Outcomes-Driven o Individual and program outcomes are collected and evaluated for quality and efficacy o Strategies are implemented to achieve a system of continuous quality improvement and improved performance outcomes o Providers participate in ongoing professional development activities needed for proficiency in practice and implementation of treatment models 11.Principle Eleven - Health and Wellness Promotion, Illness and Harm Prevention, and Stigma Reduction o The rights of all people are respected o Behavioral health is recognized as integral to individual and community well-being o Promotion of health and wellness is interwoven throughout all aspects of DBH services o Specific strategies to prevent illness and harm are implemented at the individual, family, program, and community levels o Stigma is actively reduced by promoting awareness, accountability, and positive change in attitudes, beliefs, practices, and policies within all systems o The vision of health and well-being for our community is continually addressed through collaborations between providers, individuals, families, and community members EXHIBIT O Fresno County Department of Behavioral Health