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HomeMy WebLinkAboutCare Coordination Systems LLC-Community Health Record Integrated Data Sharing Platform_A-24-494 A-22-214 A-23-127.pdf COtj County of Fresno Hall of Records, Room 301 2281 Tulare Street Fresno,California 601 Board of Supervisors 93721-2198 O� 1$56 O Telephone: (559)600-3529 FRV,t' Minute Order Toll Free: 1-800-742-1011 www.fresnocountyca.gov September 10, 2024 Present: 5- Supervisor Steve Brandau, Chairman Nathan Magsig,Vice Chairman Buddy Mendes, Supervisor Brian Pacheco, and Supervisor Sal Quintero Agenda No. 50. Public Health File ID: 24-0904 Re: Approve and authorize the Chairman to execute Second Amendment to Agreement with Care Coordination Systems, LLC for upgrades within the integrated data sharing platform and resource integration enhancements for the Department of Public Health's community health worker programs, effective upon execution with no change to the term of May 17, 2022 through May 16,2027 and increasing the maximum by$140,000 to a total of$1,309,250 APPROVED AS RECOMMENDED Ayes: 5- Brandau, Magsig, Mendes, Pacheco, and Quintero Agreement No. 24-494 County of Fresno Page 53 COZj���C Board Agenda Item 50 O 1856 O FRE`'� DATE: September 10, 2024 TO: Board of Supervisors SUBMITTED BY: David Luchini, RN, PHN, Director, Department of Public Health SUBJECT: Second Amendment to Agreement with Care Coordination Systems, LLC RECOMMENDED ACTION(S): Approve and authorize the Chairman to execute Second Amendment to Agreement with Care Coordination Systems, LLC for upgrades within the integrated data sharing platform and resource integration enhancements for the Department of Public Health's community health worker programs, effective upon execution with no change to the term of May 17, 2022 through May 16, 2027 and increasing the maximum by$140,000 to a total of$1,309,250. There is no additional Net County Cost associated with the recommended action. The recommended action will allow for Care Coordination Systems, LLC (CCS)to build and implement platform updates to the Department of Public Health's (DPH) data sharing platform for the community health worker(CHW) network. Updates include accessibility improvements consistent with the Americans with Disabilities Act (ADA), 211 resource integration to connect shared resources and referrals between CCS and 211, and integration of the community information exchange (CIE)to create bidirectional exchanges of shared client information between CCS and the CIE. The recommended action will also increase CCS's total compensation for the term by$140,000 to pay for the cost of these services. The recommended action is fully funded with existing grant funds. This item is countywide. ALTERNATIVE ACTION(S): Should your Board not approve the recommended action, CCS will not be able to implement changes to the data platform and necessary functions will not be available to the County. Without ADA improvements, County staff and subcontracted partners with visual or hearing impairments will not be able to effectively use CCS. Without 211 and CIE integration CCS will not be able to easily communicate with other data sharing platforms and information will not be able to be shared. FISCAL IMPACT: There is no increase in Net County Cost associated with the recommended action. The maximum compensation of the agreement with CCS will increase by$140,000 to $1,309,250 for the contract term. The recommended action is fully funded by federal grant revenues including The Centers for Disease Control and Prevention's Initiative to Address COVID-19 Related Health Disparities (Health Disparities) and Epidemiology and Laboratory Capacity COVID-19 (ELC)funds. Sufficient appropriations and estimated revenues are included in DPH's Org 5620 FY 2024-25 Recommended Budget and will be included in subsequent budget requests. DISCUSSION: County of Fresno Page I File Number.24-0904 File Number:24-0904 On May 17, 2022, your Board approved Agreement No. 22-214 which allowed the County to contract with CCS to provide an integrated data sharing platform, user licenses, and trainings to County staff as well as subcontracted partners. Since the agreement's execution, CCS has acted as a referral source and data sharing platform for multiple County programs currently implementing CHW network activities. On March 28, 2023, your Board approved Agreement No. 23-127 which amended Agreement No. 22-214 to allow CCS to provide 60 additional user licenses and trainings as well as create custom data mapping and collection forms. Since execution, various County and subcontracted partner staff have utilized the CCS platform. As a partnering agency, Valley Center for the Blind was able to identify limitations with CCS's current user interface and enhancements needed to be operational in accordance with ADA standards. Addressing these changes will allow all users to effectively utilize the CCS platform to perform necessary job functions. As the County strives for equitable practices through service delivery, DPH is committed to ensuring that necessary tools and resources for staff and clients are accessible to the highest standards possible. CCS has the ability to interface with CIE to provide bidirectional referrals and exchange shared client information, allowing for better data and service integration. Fresno County's CIE is currently being designed and implementation is projected to be in early 2026. CCS will need to start working on data integration plans in 2025 to ensure compliance with the 2026 CIE launch date. On October 25, 2022, your Board approved Agreement No. 22-482 which allowed the County to contract with United Way Fresno and Madera Counties to provide access to their database of resources, 211 services, perform targeted outreach to focused areas of Fresno County. The recommended action will allow for 211 resource integration into CCS for CHW access to these resources and direct linkage of services through the CCS platform. The recommended action will also allow for necessary ADA improvements and CIE integration into the CCS platform. Finally, the recommended action will allow an increase of the maximum compensation by$140,000 to build out, implement, maintain, and monitor these additions. REFERENCE MATERIAL: BAI #45, March 28, 2023 BAI #50, October 25, 2022 BAI #53, May 17, 2022 BAI #27, January 4, 2021 ATTACHMENTS INCLUDED AND/OR ON FILE: On file with Clerk- Second Amendment to Agreement with Care Coordination Systems CAO ANALYST: Amina Flores-Becker County of Fresno page 2 File Number.24-0904 Agreement No. 24-494 1 AMENDMENT NO. #2 TO SERVICE AGREEMENT 2 This Amendment No. 2 to Service Agreement ("Amendment No.2") is dated 3 September 10, 2024 and is between Care Coordination Systems LLC, a Domestic Limited 4 Liability Company ("Contractor"), and the County of Fresno, a political subdivision of the State of 5 California ("County"). 6 Recitals 7 A. On May 17, 2022, the County and the Contractor entered Agreement with Care 8 Coordination Systems, LLC: Community Health Record Integrated Data Sharing Platform, which 9 is County agreement number 22-214 ("Agreement"), for use of the Care Coordination Systems 10 integrated data sharing platform and software training. 11 B. On March 28, 2023 the County and Contractor entered into Amendment No. 1, Which is 12 County agreement number 23-127, to increase the total number of user licenses of the 13 Agreement, and add services including custom data collection forms, data mapping, reports, 14 and trainings. 15 C. WHEREAS, County requires the improvements of the Care Coordination Systems 16 platform consistent with American Disabilities Act (ADA) provided by Contractor; and 17 D. WHEREAS, County requires 211 resource integration provided by the Contractor; and 18 E. WHEREAS, County requires integration of bidirectional exchange of client information 19 between the County's Community Information Exchange (CIE) software and Care Coordination 20 Systems provided by Contractor; and 21 F. WHEREAS, the total cost to plan, build, implement, maintain, and monitor these 22 additions is One Hundred and Forty Thousand Dollars and 00/100 (140,000.00); and 23 G. WHEREAS, the parties desire to amend the Agreement regarding changes as stated 24 below and restate the Agreement in its entirety. 25 H. The County and the Contractor now desire to further amend the Agreement to include 26 ADA improvements, 211 resource integration, and CIE integration services as identified in 27 Exhibit A-1, attached hereto and by this reference incorporated herein; and 28 1 1 I. The County and the Contractor now desire to amend the Agreement to increase the total 2 compensation of the Agreement to account for these additions to the Agreement. 3 The parties therefore agree as follows: 4 1. That the Specifications Section of the Community Health Record Software License 5 Agreement as previously amended located on Page Twenty (20) starting with "Community 6 Health Record" and ending with the word "Agreements" is deleted in its entirety and replaced 7 with the following: 8 "Community Health Record: license for a 5-year term, including up to 164 Licensed Users, 9 including invoicing and agency payout, medication reconciliation, patient activation measure 10 screening, real time advanced reporting, benchmarks, data visualization dashboards, 11 HealthBridge.care integration maintenance, user support, and standard system upgrades. In 12 no event shall services performed under this and all Agreements be in excess of One Million 13 Three Hundred and Nine Thousand Two Hundred and Fifty Dollars and No/100 14 ($1,309,250.00) during the initial term of these Agreements." 15 2. That all references in the Agreement to "Exhibit A" shall be changed to read "Exhibit A-V 16 and "Exhibit A" as previously amended located at pages sixty-three through sixty-four (63-64) is 17 deleted in its entirety and replaced with Exhibit A-1. Exhibit A-1 is attached and incorporated by 18 this reference. 19 3. When both parties have signed this Amendment No. 2, the Agreement, Amendment No. 20 1, and this Amendment No. 2 together constitute the Agreement. 21 4. The Contractor represents and warrants to the County that: 22 a. The Contractor is duly authorized and empowered to sign and perform its obligations 23 under this Amendment. 24 b. The individual signing this Amendment on behalf of the Contractor is duly authorized 25 to do so and his or her signature on this Amendment legally binds the Contractor to 26 the terms of this Amendment. 27 5. The parties agree that this Amendment may be executed by electronic signature as 28 provided in this section. 2 1 a. An "electronic signature" means any symbol or process intended by an individual 2 signing this Amendment to represent their signature, including but not limited to (1) a 3 digital signature; (2) a faxed version of an original handwritten signature; or (3) an 4 electronically scanned and transmitted (for example by PDF document) version of an 5 original handwritten signature. 6 b. Each electronic signature affixed or attached to this Amendment (1) is deemed 7 equivalent to a valid original handwritten signature of the person signing this 8 Amendment for all purposes, including but not limited to evidentiary proof in any 9 administrative or judicial proceeding, and (2) has the same force and effect as the 10 valid original handwritten signature of that person. 11 c. The provisions of this section satisfy the requirements of Civil Code section 1633.5, 12 subdivision (b), in the Uniform Electronic Transaction Act (Civil Code, Division 3, Part 13 2, Title 2.5, beginning with section 1633.1). 14 d. Each party using a digital signature represents that it has undertaken and satisfied 15 the requirements of Government Code section 16.5, subdivision (a), paragraphs (1) 16 through (5), and agrees that each other party may rely upon that representation. 17 e. This Amendment is not conditioned upon the parties conducting the transactions 18 under it by electronic means and either party may sign this Amendment with an 19 original handwritten signature. 20 6. This Amendment may be signed in counterparts, each of which is an original, and all of 21 which together constitute this Amendment. 22 7. The Agreement as amended by this Amendment No. 2 is ratified and continued. All 23 provisions of the Agreement and not amended by this Amendment No. 2 remain in full force and 24 effect. 25 [SIGNATURE PAGE FOLLOWS] 26 27 28 3 ii Docusign Envelope ID:AFD6B1F9-5961-40E1-9090-D1731C062532 1 The parties are signing this Amendment No. 2 on the date stated in the introductory 2 clause. 3 Care Coordination Systems, LLC COUNTY OF FRESNO 4 Docu Signed by: 5 f4 RAMA& + 5 6 Ro ert arnach, CEO Nathan Magsig, Chairman of the Board of Supervisors of the County of Fresno 7 75 East Market Street Akron, OH 44308 Attest: 8 Bernice E. Seidel Clerk of the Board of Supervisors 9 County of Fresno, State of California 10 By: 11 Deputy 12 For accounting use only: 13 Org No.: 56201558, 56201019 Account No.:7295 14 Fund No.:0001 Subclass No.:10000 15 16 17 18 19 20 21 22 23 24 25 26 27 28 4 Fresno County Exhibit A-1 Products and Pricing Term 5/17/2022-5/17/27 Service Descrip0an Annual Cost-5year Vear1 Year2 Year1 Year/ VearS Total contract terms sN-2-5116/23 Sl1]/23d11fi120 511]/TA2.125 511T/25116126 5/1]126-511}/2] min emt CCS lend via HeallhBntlg........-Massaging,s Community Health Record on hx leChmral-ppon,b p secumycomphanceautldaslantlartl g45000 845,000 Wool) $45,000 $45000 545000 5225,000 Platform g. -d-maimenanm, restore,one hegoemsfaDaara sysbm opgreaes Desktop/polal-annual,In a 5year contract,10 desktop user Ilce-are mdutled vnth the CHR platform,Addthmal user Ilcenaes per contract term,p-Isd et bme IN Medizatim to nevi 11-bb nary tlaN,inclutles Ter2 user auppad Multiple care motleH may be usetl vdN each seat Alva by. user Iicmce is required br Ne uaorto be enabled lath Pathways antl HeaIIM1 User Licenses iHomes(aranyotherpladorms)mncunently.User kcenaes above the platform alloMent may be atltled $100.500 $1151500 5115,500 $115,500 $115,500 $115500 $571,500 and removetl an nu snecessary Eedmatetl atl%atld0onel uaere @ET50 for e[INaldlfi0 re wIN Ne 10 I-lunclutletl uaere above. Public Facing H-Iffilridge.care Ammmunityres.urces and refenal aemre p-br Public antl HUB diem use HeallhBritlge.eare -altithe ucein the CHR by the wre cmmin8"mduded Mh APIs for tmrd party systems Public Integrated with the CHR and HUB deems may seek local refenal sources and serve rmuesb to Ne 3m party agencies Pubkc end HUB clients may mainNin secure user l.gms for them referrals and communications with Ne agenorea and enabled for Tel,- HUB/ACH Clients have added benefit as their community care coortlinetor is alsorecervmg the inbrmdim Coordinator and Personal andpathways are sacking outcomes as agencea and.Lent perform Commonly resource lreknga are Health Recortl loaded by HUB staff and maintained by agenclea through their agency login%v they also track and $59,000-ONE-TIME p .referrals firer contract Addlllodnally,HeaithBatlgel%IDtCd-wM the Community HedN R...m platform p-MgaecuntyI payment In information.repMmg,aubgen-t-of pathways for HUB died.,antl l-grated resources far caremth 5year contract, $59,000 $10,000 $10,000 $10.000 $10,000 $89,000 oordinators to select antl send refer-b.agenclea Rvd.-Tad Coordinate-d-Coach, 510,-annual after first Personal Health Recortl,and the-HealthBndge 20 features bang released In eddy 2022 y08f mmuniry Engagement sretegyfor Head6nagecare- unity Ic nehw MM1reruns antl - - ntl webinars to begin using $10,000-ONE-TIME Advisory S,rvlce8 rm enefil commluconlry se acel Hganizalmne mare-.1 nex ruevenue oPPortunaies 1pryour PMvnent in first wnl2ul 810,000 510,000 muniry b year Pathways C.mmumty HUB lnsktute Ab-diem usage fees-PCHI regwrea every reasonable.1 usage fee for the access t.the-dal and taming matmda Annul,1,000 ad.ckents-5500,2,500 PCHI CIieM Usage Fees Iva clients-$1,250,5,000-active ckents,Ask about dM1ar chant ranges $1250 $1250 $1250 $1250 $1250 Sll .nc liaBM-Annual.Five-veer term,N e ical dhways wnh ynnr app-,1 MeaimenncRe.Iewrere gmCkly.la DvaN re wHainator may mmpbte the meaicabon assessmem wim me f�ient one n r wrer(s)a rend D e License a M.h_Hc n $e000 $6,000 $6,000 $6,000 $6,000 $s000 $30,000 Inbrpereonal di l.s of belning earns d--Dlly health workers ID the CHR platform features and best practices for eaective sup-lob,care assurance quality Improvement,mbnndim gdhenng and.AeMabllity Choice of vinual.,,b-person tco,for all software-M Me HUB Supnasore and Community HealthW.rkere moat eland entire trainingseasion Stlays IN290minute wluel wna,3 d-IN in-person training vaM access to m-one lessons in Leammg Management Sy (LME)lb,1 year as well C community HUB spmiflc guides workbooks,wdem,warkfiaw pra�esses and best pradces.Course wtll end,_Pathways Community HUB mods training Mat focuses oD HUe. vas Pracdceln Md Commonly HealthRecord(CHRlvnth real-$fe case study eramples separate Supemsor training pr.ndetl far�ee to those attending Activation Training SUp--.,break-ounce q Software Activation includesm_bec.ominabrs,best practices formgning documents and mbn,t.ng caseloads va Trainin repoNng rod Addtimal supp.d week aaer trammg vnllindudet boor open office boor sessions br $210,000 S21o,000 D mrtlin-dupe,.,and HUB staff toaskbr-h..guidance and/or problem se a coned sea.Act...n training to be held n.darker Nan 2 wedre-bb kve launch into the fled Pnang $1,500 per suMdce -5C.h-@$30,000p--Pbxble-..Mingddt.--t- Team of CCS data expels-coach HUB athfl m all repMmg fedoras Rael-time reporting udrzed for enchmarks,bh.11enges abd.verall pr.gram perf.nnance Create b_d"ed reports and dasbb.erds all fonder requlrementa Specisllzetlrepoding views and drilltlown dasbb.aMsfor mdmdusls, andb-41-hoursesal.nspmtlaunch INHUB lst b-bbvAll ba free lath Reporting Training for Staff puaGoase ofarep.rung bundle and moat take place before Activadon Training end shoultl be done in $1,500 tangent with TA support when creating pdiciea and precedurea Price for 3 sessions-$1,500,Addib.nal sins-$5001- Learnbcreate su ded.bihty through invoicing training CCSvall trim HUB-Mhrob tleagnabon inclutling mvorang access:bed practices in pokey a procedures,agency Idling a Iss and repMmg Create bbe-bntling watelall to ID EdbAeall fundere and ensure mmmundy based--bon Invoicing Training for Stall work is su-M bla.Access to gwdea end wtlmavaN ongorng hoe aupp.d hfiretBmmths Training $1,500 Price$1,500,atltlitional support 1 hour'.$500 1 Apply accessibility awn to Commonly Hea11M1 Recom®(DHR)'3 PCHI wuAeowlo itlenlify usability ers br CHW antl$upemsor users ADA Improvements aDe iopment teem to uvrk vnlh m M.d part bbdDID.-CHR eodebaseto-Me Americans $20.000 $10.0. $10,000 tn 00 of%abll and web conte di-(ADA) nt Arresdbility 6ubeline%(WCA6)dantlerds 3 APPty M.awns ana maintenance iu cecl Reswme D.-,worknow ana trMsmisemn m resmree ado 211 Resource Integration nnedbon vntM1 iCamlmpull resource seta lnbrmaeon into GHR 330,000 00 Build aummaeon In CHR b Dobfy Hu te o 4.Maintain Ccnnedon in D-Hion,npd-as neeaeae. 1 Establish acmcenaus I-hamework for sharing elan[data 2 Establish business rule requirements br when.kenldad,may be exchanged 3 Develop Apphcason Program dteddca(AP,)l0 support consent antl pnvay fmmewodes CIE Integration Implement tlda valddim wrappw end user into -lb support Inbound data fiow(s)horn evbmal $60.000 $5000 $5,000 $10D00 omplate bblreHlonal exchange df-diem Inbrmdlon between CHR antl mmmundy rm n x de(CIE) n, so 6 tMe-D API-ld-bdon,making updabs as needed,to operate bMire-1 exchange Sub-T-I: 5449,}50 $1]},}50 $25},}50 $222,}50 5[92.T50 $1,300,750 Ongoing Services(as needed) Data Mapping Proled Mawgerb Compleleddla mapping dfFCDPH data Selas MOCO-hd sWCWre(16 hoursx$250Nr) $4,00000 Customize CCS data Pro/ed Nil Customize CCS dad.11 bbkrmaindudmg Chant Pmfib,Inidal6 Fdlmv-up drab-,Event Tracker(4 collection Forms boon x5250IM1r) $1,00000 Dale Mapping S Form P- Managerbwpk wdM1 FresnoCmnry DepadmenldPubllc HeallM1bcmdinde tlda mapping antl fMnvalitlwon(2 hours Validation $25omr) $`�D� Custom Reports 1-d forcustom repels bacetl on tlda wileckondaing,tlirect implemmUlion ana bestprzcbces(2 M1oursx$250Ihr) $500 00 Arse ant Design Cuslom Rep,ne Repod Developerto easing msbm repbul d neeaea(8 hours x$250Ihr) $200000 Confirmre dv Ild..b through directImplementation,best practices,and Cmdinatim vnM Fresno County Depadment of Pubkc Report Vai lion Health(2 hours x$250Ihr) $50000 Sub-Total: $01500.00 Agreement Total: $1,30%250 A-1 Fresno County Exhibit A-1 Products and Pricing Term 5/17/2022-5/17/27 Service Oescriptlons S.M. 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