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PROCUREMENT AGREEMENT
Agreement Number P-24-354
June 28, 2024
Deaf and Hard of Hearing Services Center
5340 N Fresno Street
Fresno, CA 93710
The County of Fresno (County) hereby contracts with Deaf and Hard of Hearing Services Center (Contractor)
to provide American Sign Language interpreting and deaf awareness training services in accordance with the
text of this agreement, Attachment"A" by this reference made a part hereof.
TERM: This Agreement shall become effective July 1, 2024 and shall remain in effect through June 30,
2027.
MINIMUM ORDERS: Unless stated otherwise there shall be no minimum order quantity. The County
reserves the right to increase or decrease orders or quantities.
CONTRACTOR'S SERVICES: Contractor shall perform the services as described in Attachment"A"
attached, at the rates set forth in Attachment"A".
ORDERS: Orders will be placed on an as-needed basis by various County departments under this contract.
PRICES: Prices shall be firm for the contract period.
MAXIMUM: In no event shall services performed and/or fees paid under this Agreement be in excess of One
Hundred Sixty Thousand Five Hundred Dollars ($160,500.00).
ADDITIONAL ITEMS: The County reserves the right to negotiate additional items to this Agreement as
deemed necessary. Such additions shall be made in writing and signed by both parties.
DELIVERY: The F.O.B. Point shall be the destination within the County of Fresno. All orders shall be
delivered complete as specified. All orders placed before Agreement expiration shall be honored under the
terms and conditions of this Agreement.
DEFAULT: In case of default by Contractor, the County may procure the articles/services from another
source and may recover the loss occasioned thereby from any unpaid balance due the Contractor or by any
other legal means available to the County. The prices paid by County shall be considered the prevailing
market price at the time such purchase is made. Inspection of deliveries or offers for delivery, which do not
meet specifications, will be at the expense of Contractor.
INVOICING: An itemized invoice shall be sent to requesting County department in accordance with invoicing
instructions included in each order referencing this Agreement. The Agreement number must appear on all
shipping documents and invoices. Invoice terms shall be Net 45 Days.
333 W. Pontiac Way,Clovis,CA 93612/(559)600-7110
*The County of Fresno is an Equal Employment Opportunity Employer
PROCUREMENT AGREEMENT NUMBER: P-24-354 Page 2
Deaf and Hard of Hearing Services Center
June 28, 2024
INVOICE TERMS: Net forty-five (45) days from the receipt of invoice.
TERMINATION: The County reserves the right to terminate this Agreement upon thirty (30)days written
notice to the Contractor. In the event of such termination, the Contractor shall be paid for satisfactory
services or supplies provided to the date of termination.
LAWS AND REGULATIONS: The Contractor shall comply with all laws, rules and regulations whether they
be Federal, State or municipal, which may be applicable to Contractor's business, equipment and personnel
engaged in service covered by this Agreement.
AUDITS AND RETENTION: Terms and conditions set forth in the agreement associated with the purchased
goods are incorporated herein by reference. In addition, the Contractor shall maintain in good and legible
condition all books, documents, papers, data files and other records related to its performance under this
contract. Such records shall be complete and available to Fresno County, the State of California, the federal
government or their duly authorized representatives for the purpose of audit, examination, or copying during
the term of the contract and for a period of at least three years following the County's final payment under the
contract or until conclusion of any pending matter(e.g., litigation or audit), whichever is later. Such records
must be retained in the manner described above until all pending matters are closed.
LIABILITY: The Contractor agrees to:
Pay all claims for damage to property in any manner arising from Contractor's operations under this
Agreement.
Indemnify, save and hold harmless, and at County's request defend the County, its officers, agents and
employees from any and all claims for damage or other liability, including costs, expenses (including
attorney's fees and costs), causes of action, claims or judgments resulting out of or in any way connected
with Contractor's performance or failure to perform by Contractor, its agents, officers or employees under this
Agreement, and from any and all costs and expenses (including attorney's fees and costs), damages,
liabilities, claims, and losses occurring or resulting to any person, firm or corporation who may be injured or
damaged by the performance, or failure to perform, of Contractor, its officers, agents, or employees under
this Agreement.
INSURANCE: Without limiting the COUNTY's right to obtain indemnification from CONTRACTOR or any
third parties, CONTRACTOR, at its sole expense, shall maintain in full force and effect, the following
insurance policies or a program of self-insurance, including but not limited to, an insurance pooling
arrangement or Joint Powers Agreement(JPA)throughout the term of the Agreement:
A. Commercial General Liability: Commercial general liability insurance with limits of not less than Two
Million Dollars ($2,000,000) per occurrence and an annual aggregate of Four Million Dollars
($4,000,000). This policy must be issued on a per occurrence basis. Coverage must include products,
completed operations, property damage, bodily injury, personal injury, and advertising injury. The
Contractor shall obtain an endorsement to this policy naming the County of Fresno, its officers, agents,
employees, and volunteers, individually and collectively, as additional insureds, but only insofar as the
operations under this Agreement are concerned. Such coverage for additional insureds will apply as
primary insurance and any other insurance, or self-insurance, maintained by the County is excess only
and not contributing with insurance provided under the Contractor's policy.
B. Automobile Liability: Automobile liability insurance with limits of not less than One Million Dollars
($1,000,000) per occurrence for bodily injury and for property damages. Coverage must include any auto
used in connection with this Agreement.
C. Professional Liability: Professional liability insurance with limits of not less than One Million Dollars
($1,000,000) per occurrence and an annual aggregate of Three Million Dollars ($3,000,000). If this is a
claims-made policy, then (1)the retroactive date must be prior to the date on which services began
under this Agreement; (2)the Contractor shall maintain the policy and provide to the County annual
evidence of insurance for not less than five years after completion of services under this Agreement; and
(3) if the policy is canceled or not renewed, and not replaced with another claims-made policy with a
retroactive date prior to the date on which services begin under this Agreement, then the Contractor shall
P-24-354 Deaf and Hard of Hearing Services Center Agreement.docx
PROCUREMENT AGREEMENT NUMBER: P-24-354 Page 3
Deaf and Hard of Hearing Services Center
June 28, 2024
purchase extended reporting coverage on its claims-made policy for a minimum of five years after
completion of services under this Agreement.
D. Worker's Compensation: Workers compensation insurance as required by the laws of the State of
California with statutory limits.
Additional Requirements Relatinq to Insurance:
Contractor shall obtain endorsements to the Commercial General Liability insurance naming the County of
Fresno, its officers, agents, and employees, individually and collectively, as additional insured, but only
insofar as the operations under this Agreement are concerned. Such coverage for additional insured shall
apply as primary insurance and any other insurance, or self-insurance, maintained by County, its officers,
agents and employees shall be excess only and not contributing with insurance provided under Contractor's
policies herein. This insurance shall not be cancelled or changed without a minimum of thirty (30) days
advance written notice given to County.
Contractor hereby waives its right to recover from County, its officers, agents, and employees any amounts
paid by the policy of worker's compensation insurance required by this Agreement. Contractor is solely
responsible to obtain any endorsement to such policy that may be necessary to accomplish such waiver of
subrogation, but Contractor's waiver of subrogation under this paragraph is effective whether or not
Contractor obtains such an endorsement.
Within Thirty(30)days from the date Contractor signs and executes this Agreement, Contractor shall provide
certificates of insurance and endorsement as stated above for all of the foregoing policies, as required
herein, to the County of Fresno, Department of Behavioral Health, 1925 E Dakota, Fresno, CA 93726,
stating that such insurance coverage have been obtained and are in full force; that the County of Fresno, its
officers, agents and employees will not be responsible for any premiums on the policies; that such
Commercial General Liability insurance names the County of Fresno, its officers, agents and employees,
individually and collectively, as additional insured, but only insofar as the operations under this Agreement
are concerned; that such coverage for additional insured shall apply as primary insurance and any other
insurance, or self-insurance, maintained by County, its officers, agents and employees, shall be excess only
and not contributing with insurance provided under Contractor's policies herein; and that this insurance shall
not be cancelled or changed without a minimum of thirty (30)days advance, written notice given to County.
Certificates of Insurance are to include the contract number at the top of the first page.
In the event Contractor fails to keep in effect at all times insurance coverage as herein provided, the County
may, in addition to other remedies it may have, suspend or terminate this Agreement upon the occurrence of
such event.
All policies shall be with admitted insurers licensed to do business in the State of California. Insurance
purchased shall be purchased from companies possessing a current A.M. Best, Inc. rating of A FSC VII or
better.
COMING ON COUNTY PROPERTY TO DO WORK: Contractor agrees to provide maintain and furnish
proof of Comprehensive General Liability Insurance with limits of not less than $500,000 per occurrence.
INDEPENDENT CONTRACTOR: In performance of the work, duties and obligations assumed by Contractor
under this Agreement, it is mutually understood and agreed that Contractor, including any and all of
Contractor's officers, agents, and employees will at all times be acting and performing as an independent
contractor, and shall act in an independent capacity and not as an officer, agent, servant, employee,joint
venturer, partner, or associate of the County. Furthermore, County shall have no right to control or supervise
or direct the manner or method by which Contractor shall perform its work and function. However, County
shall retain the right to administer this Agreement so as to verify that Contractor is performing its obligations
in accordance with the terms and conditions thereof. Contractor and County shall comply with all applicable
provisions of law and the rules and regulations, if any, of governmental authorities having jurisdiction over
matters the subject thereof.
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Deaf and Hard of Hearing Services Center
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Because of its status as an independent contractor, Contractor shall have absolutely no right to employment
rights and benefits available to County employees. Contractor shall be solely liable and responsible for
providing to, or on behalf of, its employees all legally-required employee benefits. In addition, Contractor
shall be solely responsible and save County harmless from all matters relating to payment of Contractor's
employees, including compliance with Social Security, withholding, and all other regulations governing such
matters. It is acknowledged that during the term of this Agreement, Contractor may be providing services to
others unrelated to the County or to this Agreement.
NON-ASSIGNMENT: Neither party shall assign, transfer or sub-contract this Agreement nor their rights or
duties under this Agreement without the written consent of the other party.
AMENDMENTS: This Agreement constitutes the entire Agreement between the Contractor and the County
with respect to the subject matter hereof and supersedes all previous negotiations, proposals, commitments,
writings, advertisements, publications, Request for Proposals, Bids and understandings of any nature
whatsoever unless expressly included in this Agreement. This Agreement supersedes any and all terms set
forth in Contractor's invoice. This Agreement may be amended only by written addendum signed by both
parties.
INCONSISTENCIES: In the event of any inconsistency in interpreting the documents which constitute this
Agreement, the inconsistency shall be resolved by giving precedence in the following order of priority: (1)the
text of this Agreement (excluding Attachment"A")and (2)Attachment"A".
GOVERNING LAWS: This Agreement shall be construed, interpreted and enforced under the laws of the
State of California. Venue for any action shall only be in County of Fresno.
ELECTRONIC SIGNATURES: The parties agree that this Agreement may be executed by electronic
signature as provided in this section.
A. An "electronic signature" means any symbol or process intended by an individual signing this Agreement
to represent their signature, including but not limited to (1) a digital signature; (2)a faxed version of an
original handwritten signature; or(3)an electronically scanned and transmitted (for example by PDF
document) of a handwritten signature.
B. Each electronic signature affixed or attached to this Agreement(1) is deemed equivalent to a valid
original handwritten signature of the person signing this Agreement for all purposes, including but not
limited to evidentiary proof in any administrative or judicial proceeding, and (2) has the same force and
effect as the valid original handwritten signature of that person.
C. The provisions of this section satisfy the requirements of Civil Code section 1633.5, subdivision (b), in
the Uniform Electronic Transaction Act (Civil Code, Division 3, Part 2, Title 2.5, beginning with section
1633.1).
D. Each party using a digital signature represents that it has undertaken and satisfied the requirements of
Government Code section 16.5, subdivision (a), paragraphs (1)through (5), and agrees that each other
party may rely upon that representation.
This Agreement is not conditioned upon the parties conducting the transactions under it by electronic means
and either party may sign this Agreement with an original handwritten signature.
Please acknowledge your acceptance by returning all pages of this Agreement to my office via email.
Please refer any inquiries in this matter to Crystal Nino, Purchasing Analyst, at 559-600-7113 or
cnino@fresnocountyca.gov.
P-24-354 Deaf and Hard of Hearing Services Center Agreement.docx
PROCUREMENT AGREEMENT NUMBER: P-24-354 Page 5
Deaf and Hard of Hearing Services Center
June 28, 2024
FOR THE COUNTY OF FRESNO
Digitally signed by Manuel M.
Manuel M. Vilanova Vilanova
Date:2024.07.01 08:11:35-07'00'
Manuel Vilanova
Deputy Director
333 W. Pontiac Way
Clovis, CA 93612
MV:cn
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Deaf and Hard of Hearing Services Center
June 28,2024
CONTRACTOR TO COMPLETE:
Company: Deaf and Hard of Hearing Service Center
Type of Entity:
❑ Individual ❑ Limited Liability Company
❑ Sole Proprietorship ❑ Limited Liability Partnership
■❑ Corporation ❑ General Partnership
5340 N. Fresno Street Fresno CA 93710
Address City State Zip
559-225-3382 559-221 -8224 interpreting@dhhsc.org
TELEPHONE NUMBER FAX NUMBER E-MAIL ADDRESS
Print Name &
Michelle L.Bronson,Executive Director Harvey Bradley,Services Personnel Director
Title: Print Name &Title:
Signature: Signature:
ACCOUNTING USE ONLY
ORG No.: 5630, 5611, 56107001, 75110402
Account No.: 7295,
Requisition 5632410123, 5612401586, 5612401574, 7512400471
No.:
(08/2022)
P-24-354 Deaf and Hard of Hearing Services Center Agreement.docx
PROCUREMENT AGREEMENT NUMBER: P-24-354 Attachment Page 1 of 3
Deaf and Hard of Hearing Services Center
June 28, 2024
A TTACHMENT "A "
SUMMARY OF SERVICES
ORGANIZATION: Deaf and Hard of Hearing Service Center
PROGRAM NAME: American Sign Language Interpreting/Deaf Awareness Training Services
OFFICE ADDRESS: 5340 N. Fresno Street, Fresno, CA 93710
OFFICE TELEPHONE: 559-225-3382 (office), 559-375-0902 (after hours/emergency)
CONTACT(S): Kimberly Glenn, Interpreting Coordinator
CONTRACT PERIOD: July 1, 2024—June 30, 2027
AMOUNT: $160,500 total; $53,500 per Fiscal Year
PROJECT DESCRIPTION:
Deaf and Hard of Hearing Service Center(CONTRACTOR)shall provide American Sign Language (ASL)
interpreting and deaf awareness training services to employees, contracted providers, clients and patients
of the County of Fresno (COUNTY) Department of Social Services, Department of Behavioral Health,
Department of Public Health, Probation Department, Library, and the In-Home Supportive Services Public
Authority. CONTRACTOR's certified ASL interpreters will be sanctioned and approved by either the
Registry of Interpreters for the Deaf(RID), National Association of the Deaf(NAD), American Consortium
of Certified Interpreters (ACCI), or National Interpreter Certification (NIC). Only services requested by the
above COUNTY Departments shall be invoiced under this Agreement.
CONTRACTOR's RESPONSIBILITIES:
1. CONTRACTOR will accept all ASL interpreting service and deaf awareness training requests by
COUNTY.
2. Within one (1) hour of ASL interpreting service request, CONTRACTOR will respond to
requesting party and schedule an interpreter.
3. CONTRACTOR will be responsive to scheduling needs of COUNTY, including emergent
situations requiring an ASL interpreter within twenty-four(24) hours or less. CONTRACTOR will
ensure 100% of all requests are scheduled and conducted at the date/time requested by
COUNTY, or as mutually negotiated between CONTRACTOR and COUNTY.
4. CONTRACTOR will provide a minimum of twenty-four(24) hour notice if rescheduling of
interpreter is necessary. (Less than 24-hour notice will be deemed acceptable only in instances of
interpreter illness or other urgent circumstances.)
5. CONTRACTOR will provide only RID, NAD, ACCI or NIC certified interpreters to all
appointments.
6. CONTRACTOR will provide monthly invoices with completed Verification of Sign Language
Interpreting Services documentation, and any other pertinent information as requested by
COUNTY.
7. CONTRACTOR will meet with COUNTY staff at least quarterly for service coordination,
problem/issue resolution and information sharing.
8. CONTRACTOR will provide annual Civil Rights training to their staff during the first quarter of
every calendar year and will provide relevant proof to COUNTY DSS by April 1 for each contract
year.
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Deaf and Hard of Hearing Services Center
June 28, 2024
COUNTY RESPONSIBILITIES:
1. COUNTY will coordinate with CONTRACTOR for the provision of ASL interpreting services to
meet the needs of COUNTY clients.
2. For regularly scheduled appointments, COUNTY will provide as much notice of the needed ASL
interpreter service as possible, and a minimum of seventy-two (72) hours advance notice. If
COUNTY determines an urgent need for interpreter services exists, a minimum of twenty-four
(24) notice will be provided to CONTRACTOR.
3. For after-hours emergent requests, COUNTY will allow one hour for CONTRACTOR to respond
and dispatch interpreter services after message has been left by requesting COUNTY staff.
4. In the event of appointment rescheduling or cancellation, COUNTY will provide a minimum of
twenty-four(24) hours advance notice to CONTRACTOR or accept CONTRACTOR invoicing for
appointment as originally scheduled.
5. COUNTY requests for deaf awareness training or stenography services shall be made a
minimum of one (1)week in advance.
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Deaf and Hard of Hearing Services Center
June 28, 2024
BUDGET SUMMARY
ORGANIZATION: Deaf and Hard of Hearing Service Center
SERVICE: American Sign Language Interpreting/Deaf Awareness Training Services
CONTRACT PERIOD: July 1, 2021 —June 30, 2024
AMOUNT: $160,500 total; $53,500 per Fiscal Year
FY 2024-25 FY 2025-26 FY 2026-27 Total
Department of Behavioral Health $ 18,000 $ 18,000 $ 18,000 $54,000
Department of Social Services $ 13,000 $ 13,000 $ 13,000 $39,000
Fresno County Library $ 13,000 $ 13,000 $ 13,000 $39,000
Probation Department $5,000 $5,000 $5,000 $15,000
Department of Public Health $2,500 $2,500 $2,500 $7,500
IHSS Public Authority $2,000 $2,000 $2,000 $6,000
Total Maximum $53,500 $53,500 $53,500 $160,500
ASL interpreter services will be paid on a fee-for-service basis. Reimbursement rates are as follows:
Hours Cost
Day Rate 8:00 AM to 5:00 PM $140 / HR
Evening Rate 5:00 PM to 8:00 AM $140 / HR
Weekend Rate 12:00 AM Saturday to 11:59 PM Sunday $140/ HR
Detention Facility All Inclusive $140 / HR
Emergency Rate Services requested with less than 24-hour $190/ HR
notice
Legal ASL Interpreting Full Day/ Half Day $325/$185
Deaf Awareness Training All Inclusive $75/ HR
Stenographic Service All Inclusive Current Market Rate
• There is a one-hour minimum charge for all assignments. After the first hour, charges accrue in
half-hour increments.
• For requests exceeding one hour, two interpreters may be scheduled as a team.
• Assignments will be invoiced for the type of service, hours, and corresponding rate for services
scheduled unless a minimum of 24-hour notice of change in appointment, date and/or time, or
cancellation is provided. No-Shows will be invoiced for the type of service, hours, and
corresponding rate for services as requested.
• Legal ASL Interpreting - The legal setting is broad and includes law enforcement investigations,
interviews and interrogations, client-attorney interactions, and a wide range of situations where
information can be brought to court and/or be used in legal proceedings.
P-24-354 Deaf and Hard of Hearing Services Center Agreement.docx