HomeMy WebLinkAboutAgreement A-16-500 with Cal OES.pdfEDMUND G. BROWN JR.
GOVERNOR
..
CalOES
QOYERMOII'S OFFICE
OF EMER8EMCY SIRVIC£5
Application Cover Sheet
RFAPROCESS
VICTIM/WITNESS ASSISTANCE PROGRAM
Submitted by:
County of Fresno
Probation Department
3333 East American Avenue, Suite B
Fresno CA. 93725-9247
(559) 600-1294
Agreement No. 16-500
MARKS. GHILAROUCCI
DIRECTOR
Agreement No. 16-500
(Cal OES Use Only)
CALIFORNIA GOVERNOR'S OFFICE OF EMERGENCY SERVICES
GRANT SUBAWARD FACE SHEET
The California Governor's Office of Emergency Services (Car OES), makes a Grant Subaward of funds set forth to the following:
1.Subreclplent CountyofFresno 1a.DUNS#: 188215180
2. Implementing Agency: Probation Cepanment ·----· --~· 2a. OUNSI: 932953037
3.1mplementing Agency Address: 3333 East American Ave, Suite B Fresno 93725-9247
Street ----c-,ty-----Zip+4
4. Location of Project: Fresno Fresno 93721-2613 ------------------------------City County Zip+4
5. Disaster/Program Title: Victim/Witness Assistance Program 6. Performance Period: 7/1/2016 to 6/30/2017 ---
7 Indirect Cost Rate· 0 N/A · O 10% de minimis· 0 Federally Approved ICR % . .
Grant Fund Source A. State B. Federal C. Total D. Cash E. In-Kind I F. Total G. Total Project
Year Match Match Match Cost -· I--2016 8. WoiAO s 361,133 $0 $ 361.133 ·--·-r---
2016 9. VOCA $594,931 $0 $ 594,931 >------
Select 1o.Selec1 so so
Selecl 11 5elecl $0 $0 ----
Select \2. Select $0 so -------12. G l olal """~oct Coo&:
TOTALS $361,133 $594,931 5 956,064 $0 so $0 $956,064
13. This Gr ... t Suba-rd c:onel•ta of this till• pege, the al>f)lic:ntlon lor the grant, whic:h is allac:hed and made a patt herltOf, and the
AnuranceiCaftlflcatlofiS. I here~ certify I em vHted >Mth the authority to enter into thll Grant Subaward. and havet tho approval or the City/County
Financial Officer, City Manager, County Administrator, Governing Board Chair. or othvr ~pproving Body. The Submc::iplent certifies that all funds
rOCA!i\fed p.-.uant 10 thlt agreement will ba spent exclusively on thll pur~" spec.illtd In the Grant Suba-rd. The Subr&cipient acceptS ltlia Grant
Subaward and •g•ces to admlnislet the grant pt"ojec:t in accordance with the Grant Subaward as well aa allapplicabllir slate ancl federal laws, audit
requlntm&nts, fedtraf program gukhtllnes, anc:l Cal OES polic:y and program guidance. The SubrKiphmt turttlef agree. that the allocation of funds may
be contingent 011the enactment of tiM! State Budget.
14. Official Authorized to Sign for Subreclpient: 15. Federal Employer ID Number: 946000512
Name: Ernest Buddy Mendes Title: Chairman, Board of Supervisors ------------------Telephone: (55Q) 600-4000 FAX: (559) 600-1906 Email District4@co.fresno.ca.us
(1111~ code) (area code) ---
Payment Mailing Address. 3333 E. Amencan Ave., Suite B City: Fresno Zip-+-4: 93725-9247
Signature:~~~--Date:
[FOR Cal 0£1 USf. ONLY)
I hereby certify upon my own personal knoWledge that budgeted funds are available for the period and purposes of this expenditure staled above.
------------------
Cal OES Fiscal Officer Date
Grant Subaward Face Sheet-Cal OES 2-101 (Revised 212016)
Cal OES Director (or designee)
ATTEST:
BERNICE E. SEIDEL, Clerk
Board of Supervisors
.d\,N .. ' C, D~ ~
Date
PROJECT CONTACT INFORMATION
Subrecipient: County of Fresno Subaward #:
Provide the name , title , address. telephone number. and e-mail address fo r th e proiect contacts named be low . NOTE : If you
use a PO Box address , a street address is also required for package delivery and site vis it purposes.
1. The Project Director for the proj ect:
Name: Rosalinda Acosta Title : Deputy Chief Probation Officer
Tel ephone#: (559) 600-1295 Fax# (55 9) 455-2427 Ema il Address : rac os ta@co.fresno .ca.us
Address/City/Z ip: 3333 E . American Ave. Ste B , Fresno, CA 93725-9248
2. T he Financial Officer for th e project:
Nam e: Greg Reinke Titl e· Probation Administrative Di vision Director
Telephone#: (559) 600-1247 Fax#: (559 ) 45 5-4 765 Ema il Address: greinke@co.fresn o .ca.us
Addr ess/City/Z ip: 3333 E. American Ave. Ste B , Fresno. CA 93725-9248
3. The person having Routine Programmatic responsibility for the project:
Na me: Nancy Domingu ez TiUe : Probat io n Services M anager
Telephone#: (559) 600-1675 Fax#: (559) 455-2430 Em ail Address : nd ominguez@coJresno.ca.us
AddressJ City/Zip : 2233 Kern Street , Fresno, CA 93720-2613
4. The person having Routine Fiscal Responsibility for the proiect:
Name: Norabelle Elegado TiUe : Sen ior Accountant
Telephone#: (559) 600-1246 Fax#: (559) 600-1304 Emai l Add ress : nelegado@co.fresno .ca .us
Address/C ity/Zip : 3333 E. America n Ave. Ste B, Fres_n_o_,_C_A_9_3_7_2_5_-9_2_4_8 ________________ _
5. The Executive Director of a Commun ity Based Org ranization or th e Chief Executive Officer (i.e., chief of pol ice ,
superintendent of schools) of the implementing agency :
Name: Michael L. E lliott Title: Interim Chief P robation Officer
Telep hone"#:-(559}600-1294 Fax#· (559) 45~2416 Ema il Address : melliott@co.fresno.ca.us
Add ress/C ity /Zip: 33 33 E . Am erican Ave. Ste B , Fres no, CA 9 3725-9 248
6 . The Official Designated by the Governing Board to e nter into the Grant Subasward for th e City/County
or Commun ity-Based O rg anization . as stated in Section 14 of the Grant Subaward Face She et:
Name : Ernest Buddy Mendes Titl e. Chairman, Board of Supervisors
Telephone #: (559) 6 0 0 -4000 Fax#: (559) 600-1609 Em ail Add ress: D istrict4@co.fresno.ca.us
Address/C ity/Zi p: 2281 Tulare St., Room 301, Fresno , CA 93721-2198
7 . The £!!!!Lof the Governing Body of the subrecipient:
Name : Ernest Buddy Mendes Title : Chai rman , B oard of Supervisors
Te lephone#: (559) 600-40 00 Fax#: (559) 600-1609 Email Add ress : District4 @co.fresno.ca .us
Address/City/Z ip: 2281 Tulare St., Room 30 1, Fresno, CA 93 721 -2198
Proj ect Contact Information Cal OES 2-102 (Rev ised 7/201 5)
SIGNATURE AUTHORIZATION
Subaward #:
Subrecipient: County of Fresno
Implementing Agenc y: Probation Department
*The Project Director and Financial Officer are REQUIRED to sign this form .
The following persons are au thorize d to sign for the
~~oV/
Nancy Dominguez
Print Name
Signature
Print Name
Signature
Print Name
'
Signature
Print Name
Signat ure Authorization -C al O E S 2-103 (Rev. 7/2 015)
T h e foll ow i ng p erson s are a utho ri ze d to sign fo r the
Financial Officer
Norabelle Elegado
Print Name
Signature
Print Nam e
Signature
Print Name
Signature
Pr int Name
Sig nature
Print Name
CERTIFICATION OF ASSURANCE OF COMPLIANCE
Victims of Crime Act (VOCA) Fund
The applicant must complete a Certification of Assurance of Compliance-VOCA (Cal OES 2-104f), which
includes details regarding Federal Grant Funds . Equal Employment Opportunity Program , Drug Free
Workplace Compliance , California Environmental Quality Act , Lobby ing , Debarment and Suspension
requirements , Proof of Authority f rom City Counc il/Governing Board . Civil Rights Compliance, and the
special conditions for Subaward with the above mentioned fund . The appl ic an t i s requ ired to submit the
necessary assurances and documentation before finalization of the Grant Subaward. In signing the Grant
Subaward Face Sheet, the app li cant formally notifies Cal OES that the applicant w ill comply with all
pertinent requirements .
Resolutions are no longer required as submission documents . Cal OES has incorporated the resolution
into the Certification of Assurance of Compl iance , Section VII , entitled , "Proof of Autho ri ty from City
Council/Governing Board ." The Applicant is requ ired to obtain written authoriza tio n (original signature) from
the City Council/Governing board that the official executing the agreement is . in fact , authorized to do so ,
and will maintain said written authorization on file and readily ava ila ble upon demand . This requirement
does not apply to state agencies.
'
Certification of Assurance of Compliance -VOCA Cal OES 2-1041 (Rev. 4/2016)
Certification of Assurance of Compliance – VOCA Cal OES 2-104f (Rev. 4/2016) 2
CERTIFICATION OF ASSURANCE OF COMPLIANCE
Victims of Crime Act (VOCA) Fund
I, hereby certify that
(official authorized to sign Subaward; same person as Section 14 on Subaward Face Sheet)
SUBRECIPIENT:
IMPLEMENTING AGENCY:
PROJECT TITLE:
is responsible for reviewing the Subrecipient Handbook and adhering to all of the Subaward requirements
(state and/or federal) as directed by Cal OES including, but not limited to, the following areas:
I.Federal Grant Funds
Subrecipients expending $750,000 or more in federal grant funds annually are required to secure an
audit pursuant to OMB Uniform Guidance 2 CFR Part 200, Subpart F and are allowed to utilize federal
grant funds to budget for the audit costs. See Section 8000 of the Subrecipient Handbook for more
detail.
The above named Subrecipient receives $750,000 or more in federal grant funds annually.
The above named Subrecipient does not receive $750,000 or more in federal grant funds annually.
II.Equal Employment Opportunity – (Subrecipient Handbook Section 2151)
It is the public policy of the State of California to promote equal employment opportunity by prohibiting
discrimination or harassment in employment because of race, religious creed, color, national origin,
ancestry, disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic
characteristics), marital status, sex, sexual orientation, denial of family medical care leave, denial of
pregnancy disability leave, or age (over 40). Cal OES-funded projects certify that they will comply
with all state and federal requirements regarding equal employment opportunity,
nondiscrimination and civil rights.
Please provide the following information:
Equal Employment Opportunity Officer:
Title:
Address:
Phone:
Email:
Ill. Drug-Free Workplace Act of 1990 -(Subrecipient Handbook, Section 2152)
The State of California requires that every person or organization subawarded a grant or
contract shall certify it will provide a drug-free workplace.
IV. California Environmental Quality Act (CEQA)-(Subrecipient Handbook, Section
2153)
The California Environmental Quality Act (CEQA) (Public Resources Code, Section 21000
et seq.) requires all Cal OES funded projects to certify compliance with CEQA. Projects
receiving funding must coordinate with their city or county planning agency to ensure that
the project is compliance with CEQA requirements .
V. Lobbying-(Subrecipient Handbook Section 2154)
Cal OES grant funds, grant property, or grant funded positions shall not be used for any
lobbying activities . including, but not limited to, being paid by or on behalf of the
undersigned, to any person for influencing or attempting to influence an officer or
employee of any agency, a Member of Congress. an officer or employee of Congress, or
an employee of a Member of Congress in connection with the making of any federal grant,
the entering into of any cooperative agreement, and the extension, continuation, renewal ,
amendment , or modification of any federal grant or cooperative agreement.
VI. Debarment and Suspension -(Subrecipient Handbook Section 2155)
(This applies to federally funded grants only.)
Cal OES-funded projects must certify that it and its principals are not presently debarred,
suspended , proposed for debarment, declared ineligible , sentenced to a denial of federal
benefits by a state or federal court, or voluntarily excluded from covered transactions by
any federal department of agency.
VII. Proof of Authority from City Council/Governing Board
The above-named organization (Applicant) acce pts responsibility for and will comply with
the requirement to obtain a signed resolution from the city council/governing board in
support of this program . The applicant agrees to provide all matc hing funds required for
said project (including any amendment thereof) under the Program and the funding terms
and conditions of Cal OES , and that any cash match will be appropriated as required . It is
agreed that any liability arising out of the performance of this Subaward , including civil
court actions for damages, shall be the respon sibility of the grant Subrecipie nt and th e
authorizing agency. The State of California and Cal OES disclaim responsibility of any
such liability . Furthennore , it is also agreed that grant funds received from Cal OES shall
not be used to supplant expenditures c ontrolled by the city council/governing board .
'
The applicant is required to obtain written authorization from the city council/governing
board that the official executing this agreement is, in fact , authorized to do so. The
applicant is also required to maintain said written authorization on file and readily available
upon demand.
Certificaliun of Assurance o f Com pliance -VOCA Cal Of;S 2 -1 0 4f (Rev . 4 (2016) 3
VIII. Civil Rights Compliance
The Subrecipient complies with all laws that prohibit excluding, denying or discriminating
against any person based on actual or perceived race , color, national origin, disability ,
religion, age, sex, gender identity , and sexual orientation in both the delivery of services
and employment practices and does not use federal financial assistance to engage in
explicitly religious activities .
IX. Special Condition for Grant Subaward with Victims of Crime Act (VOCA) Funds
• Computer Network Requirement: The recipient understands and agrees that (a)
No award funds may be used to maintain or establish a computer network unless
such network blocks the viewing, downloading. and exchanging of pornography,
and (b} Nothing in subsection (a) limits the use of funds necessary for any federal,
state, tribal , or local law enforcement agency or any other entity carrying out
criminal investigations. prosecution , or adjudication activities .
• Prohibit use of funds for ACORN and its subsidiaries : Recipient understands and
agrees that it cannot use any federal funds, either directly or indirectly, in support
of any contract or subaward to either the Association of Community Organizations
for Reform Now (ACORN) or its subsidiaries , without the express prior written
approval of OJP.
• Text Messaging Policy : Pursuant to Executive Order 13513 , "Federal Leadership
on Reducing Text Messaging While Driving ," 74 Fed. Reg . 51225 (October 1,
2009). the Department encourages recipients and subrecipients to adopt and
enforce policies banning employees from text messaging while driving any vehicle
during the course of performing work funded by this grant. and to establish
workplace safety policies and conduct education . awareness . and other outreach
to decrease crashes caused by distracted drivers .
• Nondiscrimination in programs involving students : The recipient understands and
agrees that award funds may not be used to discriminate against or denigrate the
religious or moral beliefs of students who participate in programs for which financial
assistance is provided from those funds , or of the parents or legal guardians of such
students .
• Registration with the System for Award Management and Universal Identifier
Requirements : The recipient agrees to comply with applicable requirements
regarding registration with the Sy stem for Award Manageme nt (SAM) (or with a
successor government-wide system officially designated by OMB and OJP}. The
recipient also agrees to comply with applicable restrictions on subawards to first-tier
subrecipients that do not acquire and provide a Data Universal Numbering System
(DUNS) number. The details of recipient obligations are po~ted on the Office of
Justice Programs web site at http://www.ojp.gov/funding/sam.htm (Award condition :
Registration with the System for Award Management and Universal Identifier
Requirements), and are incorporated by reference here . This special condition does
not apply to an award to an individual who received the award as a natural
Certifica tio n o f A ssurance of Compliance -VOCA Cal OES 2 ·104f (Rev . 4/2C16) 4
person (i.e., unrelated to any business or nonprofit organ ization that he or she
may own or operate in his or her name).
• VA OCFO Access: The Grantee authorizes Office for Victims of Crime (OVC) and/
or the Office of the Chief Financial Officer (OCFO), and its representatives, access
to and the right to examine all records , books , paper or documents related to the
VOCA grant. The State will further ensure that all VOCA subgrantees will authorize
representatives of OVC and OCFO access to and the right to examine all records ,
books, paper or documents related to the VOCA grant.
• Reporting Potential Fraud, Waste, and Abuse, and Sim ilar Misconduct: The
recipient must promptly refer to the DOJ OIG any credible evidence that a
principal, employee, agent, contractor, subgrantee, subcontractor, or other
person has either 1) submitted a false claim for grant funds under the False
Claims Act; or 2) committed a criminal or civil violation of laws pertaining to fraud ,
conflict of interest, bribery, gratuity, or similar misconduct involving grant funds .
This condition also applies toany subrecipients. Potential fraud , waste. abuse , or
misconduct should be reported to the OIG by mail : Office of the Inspector
General , U .S . Department of Justice Investigations Division , 950 Pennsylvania
Avenue, N .W ., Room 4706 , Washington . DC 20530 ; email: oig .hotline@usdoi.gov;
hotline: (contact information in English and Spanish): 800-869-4499; or hotline fax :
202-616·9881 . Additional information is available from the DOJ OIG website at
www .usdo i.gov/oig .
Certification of Assuranca of Compliance -VOC A Cal O ES 2-104! (Rev . 4 /2016) 5
All appropriate documentation must be maintained on file by the project and available for Cal OES
or public scrutiny upon request. Failure to comply with these requirements may result in
suspension of payments under the grant or termination of the grant or both and the Subrecipient
may be ineligible for subaward of any future grants If the Cal OES determines that any of the
following has occurred: (1) the Subrecipient has made false certification, or (2) violates the
certification by falling to carry out the requirements as noted above.
CERTIFICATION
I, the official named below, am the same individual authorized to sign the Subaward [Section 14 on
Grant Subaward Face Sheet]. and hereby swear that I am duly authorized legally to bind the
contractor or grant Subrecipient to the above described certification. 1 am fully aware that this
certification, executed on the date and in the county below, is made under penalty of perjury under
the laws of the State of California.
Authorized Official's Signature: _£"'=--:m:=---.;:f:.£&.,..__./Ls'-'".=--=........:~a.::::::~-~~--=;;.__:=;,_____:::==-
Authorized Official's Typed Name: Ernest Buddy Mendes ------------------------------------------
Authorized Official's Title: Chairman, Board of Supervisors
Date Executed:
Federal Employer ID #: 94-6000512 Federal DUNS# 932953037
Current Central Contractor Registration Expiration Date:
Executed in the City/County of: Fresno/Fresno
AUTHORIZED BY: (not applicable to State agencies)
-----------------
ATTEST:
BERNICE E. SEIDEL, Clerk
Bo:;o Supe~isors
ByQJ:l._, CA ~ty
0 City Financial Officer
0 City Manager
0 County Financial Officer
0 County Manager
0 Governing Board Chair
Signature:
Typed Name: Vicki Crow
' ---------------------------------------------------------
Title: Auditor-Controller/Treasurer-Tax Collector
Certification of Assurance of Compliance-VOCA Cal OES 2-104f (Rev. 4/2016) 6
Subrecipient: County of Fresno Subaward #:
Project Narrative
Problem Statement
The Fresno County Probation Department's VictimiWitness Assistance program has been
a part of the community since 1975. Prior to that time , crime victims received no assistance
from public or private social work or criminal justice agencies to ease their recovery from crime
or to meet necessities arising from victimization . Victims were not able to obtain critical
information regarding court processes or referral services , nor d id they receive attention and
guidance in coping with the stresses created by the criminal justice experience .
In 1975, the Fresno County Board of Supervisors designated the Probation Department as
the agency to fill this gap in services . "The VictimiWitness Project" in Fresno County was the
first Victim Advocacy program in California to be offered through a probation department.
Funding through the California Office of Emergency Services (Cal OES) makes this project
possible.
Now known locally as the James Rowland Crime Victim Assistance Center (CVAC), the
Fresno County VictimiW~ness Project provides victims of all types of crime with comprehensive
services, including the fourteen mandatory and all ten optional services delineated in Section
13835 of the California Penal Code .
Each year CVAC provides services to over 5.000 new victims of crime. Fresno County has
expanded service locations over the years from a single office to th r ee separate locations. This
growth was achieved through extended community outreach and our working relationships with
agencies providing services to local crime victims. Outreach to rural populations and inter-
agency collaboration has built a solid foundation for providing quality services to victi ms of crime
in Fresno County. From the beginning , CVAC has developed, ,;urtured. and expanded
relationships with agencies that serve victims , including: the District Attorney's Office, local law
enforcement agencies, women's shelters . rape counseling programs , therapeutic programs,
medical providers, funeral directors, and human services agencies. These efforts have
Project Narrative -Cal OES 2-108 (Revised 7/2015)
Subrecipient: County of Fresno Subaward #:
improved access to services and developed strategies to identify , refer and address the on-
going needs of victims and witnesses of all types of crime . resulting in no limitation of services
to specific cr ime types. Operational Agreements, interagency roundtable committees .
interagency cross-training and monthly meetings to coordinate services strengthen these
relationships while maintaining the professional standards of this agency .
Many in the community fail to recognize that serving victims is a critical component of the
criminal justice system . CVAC will continue to provide media and educational campaigns ,
trainings for new service providers , and community outreach in a concerted public education
effort. Public awareness of the impact of crime on victims and of services available to victims
through this program is vital to reaching those who need it most.
Fresno County is the sixth largest of 58 California counties covering 6 ,017 square miles
and offering both rural and urban lifestyles in a variety of landscapes. According to the
California.Department of Finance, Fresno is the tenth most populated county with 972,297
residents . 65% of the County's population resides near the center of the county in the densely
populated . adjoining cities of Fresno and Clovis . The balance resides in suburban, rural and
agricultural areas of Fresno County. which include 13 small cities, 42 towns . and many remote
settlements that offer little to no direct services to residents .
Fresno County's population increased by 10.4%, nearly twice the statewide growth rate of
5.6% from 2005 -2015 . During most of that period, state and federal funding for CVAC remained
level , or dropped, so we are gratified that the grant amount has remained stable for 2015-16.
There are many challenges in providing services to a growing population with limited resources.
To compound the challenge of growth, the abundance of cultural diversity in Fresno
County necessitates a wide-ranging outreach to victims. Establishing trust within these cultural
communities requires ongoing awareness training for staff. while translation services and
printed materials that provide an effective means of communi c ation require additional
resources . Fresno County is home to 112 distinct cultural groups with extensive diversity in
Project Narrative -Cal OES 2 -108 (Revised 712015)
2
Subrecipient: County of Fresno Subaward #:
languages, customs and norms. Unfortunately , victims in some of these cultural groups are
reluctant to seek help from outsiders . They may also be suspicious of the judicial system and its
process. making it even more difficult for staff of CVAC to serve them.
The Hmong community in the Fresno Metropolitan area is a perfect example . Hmong
cultural beliefs discourage advocacy outside the Hmong Community, creating stigmatism
towards victims and families who seek assistance from "outside ." Often these cultural
differences result in unreported vict imization, so providing victim services to this particular
population has been challenging . However , a tragic event in Fresno County in March of 2015
resulted in CVAC serving the victim 's family and informing both the family and Hmong funeral
owner/director of the benefits of Cal VCP. Continued outreach efforts are necessary to build
relationships with Hmong community leaders and organizations .
The Native American communities are also challenging due to the existing infrastructure
within local tribes. distrust of outsiders . and stigmatism-which plays a maj or role in close-knit
communities . CVAC will continue to provide outreach services to members of the three local
tribes in Fresno County and strive to strengthen relationships with tribal leaders .
Plan and Capabilities
The CVAC is comm itted to reducing the effects and trauma of crime by meeting the needs
of victims of all crime types. This plan will be accomplished by the recruitment and maintenance
of qualified, trained staff to provide the fourteen mandatory and all ten optional services
established in the Penal Code . These services are directed to victims of all crime types, all
ages, all ethnicities , English and non-English speaking , dependent adults as well as disabled
victims within the county .
All s)aff and volunteers are trained to provide culturally sensitive intervention and
prevention services . Bicultural and bilingual staff and volunteers are dedicated to meeting client
needs, but local translation services are utilized when necessary to enable Advocates to
communicate effectively in other languages . Translation services are obtained through the Lao
Projed Narrative -Cal OE S 2-108 (Revise d 7/2015)
3
Subrecipient: County of Fresno Subaward #:
Family Community of Fresno , the Cambodian Community of Fresno , the Southeast Asian
Community Services Project, and Centro La Familia . The agency's list of translators is updated
regularly.
Three VictimMlitness assistance office locations prov ide improved access and efficient
service to victims of Fresno County. VictimMJitness Advocates in all three locations report
directly to the Project Coordinator at the main office. The vehicle assigned to this project is
utilized by all VictimMlitness Advocates to make field visits and to transport victi ms and
witnesses , as needed. The after-hours number for Fresno County Victim/VVrtness services is
(559) 779-3570, regardless of location.
Our main office, the James Rowland Crime Vict im Assistance Center (CVAC), is located
downtown, across the street from the Fresno County Courthouse and the Adult Probation office,
at 2233 Kern Street, Fresno, CA 93721 . This office, which serves victims of all types of crime.
provides a reception area with office support staff, a v ictim 's waiting area for court , and a child 's
waiting/play room and offices for VictimMJitness Advocates and the Project Coordinator. The
CVAC phone number is (559) 600-2822 .
The second office is located in the Senior Resource Center. It houses two VictimM/itness
Advocates specializing in services to the Elderly and Dependent Adults . Also located at the
Senior Resource Center are the Fresno-Madera Area Agency on Aging , Adult Protective
Services . Older Adult Mental Health, and Law Enforcement Elder Abuse Crime Un its . The close
proximity of agencies provides a "one-stop service center" for th is special population . The
Fresno County Senior Resource Center is located at 2025 E . Dakota, 4th Floor, Fresno, CA
93726; the phone number is (559) 600-5490.
Our third office is located at the Juvenile Justice Campus (JJC). in the same building as
the Juvenile Court, at 3333 East American Avenue, Suite B , Fresno. CA, 93725 . We have one
fulltime Vict imM/itness Advocate at the JJC, specializing in the juvenile court process and
Project Narrative -Cal OES 2-108 (Revised 7/2015)
4
Subrecipient: County of Fresno Subaward #:
serving victims of juvenile offenders. The Advocate's office at the JJC can be reached at (559)
600-4749.
All three CVAC sites provide direct services to victims and refer them to other community
resources as appropriate. Operationally , the goal is to provide services to victims within twenty-
four hours of receiving a referral. This goal is accomplished through a proactive approach
including coordination with law enforcement and other agencies within the county. At first
contact with the victim, a needs assessment is performed and the appropriate referrals made.
In the event of emotional trauma , staff provides crisis intervention services directly and/or
arranges immediate provision of appropriate services with other local agencies . Emergency
services, which may include food , clothing , lodging, transportation, and other needs arising from
victimization , may also be provided. The project maintains an emergency fund, established
through donations , to assist victims with their i mmediate emergency needs. This emergency
fund is maintained with control and guidelines under the Fresno County Auditor-Controller's
office . The centers provide information on financial compensation through the California Victim
Compensation Program. including eligibility requirements , claim forms, assistance filing the
claim, and determining claim status .
Advocates make field visits to meet with victims in their homes, workplaces, shelters, or
other places , as requested . Additionally, field visits are made when the presence of a
Victim/Witness Advocate is requested by therapists . social servi ces , law enforcement , Deputy
District Attorneys, or Deputy Probation Officers conducting interviews with the victims . These
field visits are another avenue through which the center provides immediate assistance to the
victim.
A detailed orientation to the criminal justice system is provided to each victim and/or
witness. Court support, court escort. and case status/disposition information is available
throughout the court process. Victim Impact Statements are sought and , when received,
delivered to the Judge and all related parties for sentencing . If the v ictim is giving a statement
Project Narrative -Cal OES 2 -108 (Revi sed 7/2015)
5
Subrecipient: County of Fresno Subaward #:
directly to the Court and requests assistance, court support is provided by a Victim Advocate.
Victims receive assistance from CVAC in requesting temporary restraining orders , restitution
and property returns . At the request of the victim. notification of their victimization to family,
friends . landlords and/or employers can be made. If further hardships are created by the crime ,
CVAC offers to intervene on the victim's behalf with creditors , landlords, and/or employers.
Volunteers are recruited from the community and local colleges to augment paid staff time
and increase services available to victims . The Fresno County Probation Department
completes a background investigation on each volunteer, which includes application and
background information , DMV check , local cr iminal record check, and a LIVESCAN fingerprint
check through the Department of Justice . Upon clearance of the background investigation,
each volunteer receives a Probation Volunteer Identification Badge which authorizes the start of
volunteer service . The CVAC provides an initial orientation and assigns each volunteer to a full
time Advocate for supervision and train ing. Additional training by full time Advocates and
outside providers continues during the volunteer's term as appropriate for the assignment given.
Volunteers document the hours for each shift worked on the Volunteer Log , which is signed by
the supervising Victim Advocate and maintained for audit purposes . Typical duties of a
volunteer include : transportation of police reports from law enforcement to the Victim Advocate ,
reception duties . initial phone contact with new v ict ims, assisting the Advocate with completing
the Victim Compensation Application process , assisting at community presentations and events,
court support, and other duties depending on the train ing and personal abilities of each
volunteer .
Advocates routinely make presentations to the elderly, disabled and dependent adults to
advise tnem of services available through this program , and to present crime prevention
information . In addition to the agencies in the Senior Resource Center, the following are utilized
to provide services to the elderly: Catholic Charities Senior Services , Clovis Senior Services.
Older Adult Social Services , and the Older Americans Organization . In addition to providing
Project Narrative-Cal OES 2-108 (Revised 7/2015)
6
Subrecipient: County of Fresno Subaward #:
services our department will send out a Request for Proposal (RFP) for specialized services to
aid the senior population. Elderly victims usually suffer greater physical, mental, and financial
injuries than other age groups.
The County of Fresno Victim Award can be modified to include specialized contracted
Elder Abuse Services for seniors to support transition care to identified victims and, prevent and
reduce further risk of abuse in the eider's lives . This could be accomplished through transitional
programs providing counseling, advocacy , mediation , Restorative Justice and referrals to legal
services by a community group trained in these specialized needs for senior citizens.
As the senior population continues to increase in the State of California and the County of
Fresno, so does the complexity of serving the population . With the very nature of advocacy for
identified seniors, there is recognition that this population is in need of trained and skilled
providers that have the understanding of these needs including : reluctance to participate in the
criminal justice system; fear, confusion, and anxiety, limited income; loss of family that may
exist, repairing and restoring the relationships that may have existed over the life course of the
senior, it is vital for the eider's well-being and healthy functioning , in the event the abuse can
end.
Services for the hearing impaired are provided through Californi a Relay Services for the
Hearing -Impaired and the California Association for the Physically Handicapped (CAPH). A
Telecommunication Device (TDD) for the Deaf or a sign language interpreter through the
Fresno Deaf and Hard of Hearing agency are availab le for Advocates to gain access to the
hearing impaired commun ity and provide much needed informat i on and victim services. CAPH
also provides help with victims who have various physical disabilities. Services for the blind and
sight-impaired, are provided in conjunction with the Valley Center for the Blind and other
community resources to address the needs of the victim regarding court assistance, emergency
needs, victims compensation application and other personal issues as needed. The Central
Valley Regional Center (CVRC) is utilized as a resource for developmentally disabled victims.
Project Narrative -Cal OES 2-108 (Revised 7 /2015 )
7
Subrecipient: County of Fresno Subaward #:
as is the Fresno Association for Retarded Citizens (ARC). Advocates maintain mutual-aid
relationships with agencies that provide services to victims with special needs, which include:
California Children's Services , the Friendship Center for the Blind, Disabled American Vets and
the Veterans' Center. Specialized transportation services for the handicapped are obtained
through Handy Ride and Dial-a-Lift, and all three office locations are equipped to accommodate
wheelchairs. Arrangements are made to ensure that appropriate handicapped access is
available in providing court support for the disabled .
Cases most lil<ely to result in trauma are referred to CVAC in a variety of ways to ensure
that victims and/or family members receive services. The most immediate referrals are made by
patrol officers . The CVAC annually provides updated program brochures outlining available
services to all local law enforcement agencies. These brochures are distributed as each agency
deems appropriate. The Fresno Police Department also provides daily reports to Victim
Advocates on crimes lil<ely to cause physical and/or emotional injury to victims. Daily logs from
the Fresno County Sheriffs Department are screened and reports obtained three times each
week by a volunteer. In addition. all other local law enforcement agencies throughout the
county are requested to send appropriate crime reports and to refer crime victims to CVAC . The
District Attorney's Office directly refers cases for victim assistance to CVAC during the filing
process or during the court process. Further , the Probation Department refers many cases at
the time of sentencing through a request for a Victim Impact Statement. Cases are assigned to
advocates based on information in the crime reports or received from the referring agency .
Outreach letters and brochures are sent to victims of serious, traumatic, or h ighly
publicized criminal cases, explaining and offering CVAC services and providing information
about the criminal justice system and victims' compensation rights. Additionally, the advocate
may make initial contact in person or by phone .
Referrals are also made by phone, in writing, or in person by hospital staff, physicians,
home-health care practitioners , coun s elors and therapists. and other health care providers ,
Project Narrative -Cal OES 2-108 (Rev ised 7/2015)
8
Subrec ipient: County of Fresno Subaward #:
protective services social workers for children and adults , and by members of other victim-
serving agencies . Funeral home directors , attorneys , friends and relatives of v ictims, and
persons who have previously utilized the project's services also refer victims . Clients often self-
refer after learning about this program through publicity and/or media coverage generated by
the center.
Operational Agreements (OA) have been signed with primary agencies to establish a
process of reciprocal referrals , in -service training and a commitment to work on behalf of
victims . The Operational Agreements (OA Summary Form attached) specifically i ndicate that
CVAC will provide a thorough and t imely response to the victim on all requests and referrals . It
is further agreed staff will attend agency and interagency meetings to discuss strategies to
implement mandated services. Both agencies maintain a mutual networking relationship , a free
exchange of information and a coordination of agency services. Agency staff members a lso
attend monthly lnteragency Roundtable meetings to ensure exchange and updating of
information and streamlining of the referral process .
The CVAC will continue to identify and expand community resources, to maintain and
update available resource listings, and to network with local service providers. both public and
private . In addition , this program w ill continue to provide pre sentati ons regarding vi ctims' rights
and cross training w ith other agencies . Public awareness of victim services and crime
prevention information w ill be made available through presentations to community groups,
public service announcements, brochures and media coverage throughout the year. Written
material and video tapes that are crime and language specific, i.e., dom e stic v iolence , crime
prevention. and te~tifying in court, are all used to enhance presentations and to g ive individual
information to assist victims and wit nesses as needed .
The CVAC's qualified and fully trained staff is committed to providing quality service to
crime victims and capable of implementing the goals , objectives. and activities in this
Pro ject Narrative -Cal OES 2-108 (Revised 7 /2015)
9
Subrecipient: County of Fresno Subaward #:
application. The CVAC is a valuable county resource , offering a unique range of services not
available to victims through other agencies .
Functioning under the umbrella of the Probation Department has allowed CVAC to utilize
Probation 's resources to benefit victims in the community. This includes accessibility to juvenile
crime reports , criminal offender records , sentencing court orders . court calendars, restitution
status, and an internal process for Victim Impact Statements to be requested and submitted to
the Superior Court . The Probation Department's Business Office maintains internal accounting
and administrative controls to ensure that both revenues and costs are identified by program
and funding source , and that we are in compliance w ith mandated grant procedures . A series of
checks and balances and the required Report of Expend itures form assure that Cal OES grant
funds are accounted for and expended in accordance with the grant. The Probation Department
cont inually reviews program data to ensure compliance with goals and objectives and submits
status reports bi-annually as required .
An organizational chart showing CVAC 's place within the Fresno County Probation
Department, as well as a chart of the program and staffing is attached in the Appendix. Further,
a chart showing the location and staffing patterns of the multiple service locations is attached in
the Appendix.
'
Project Narrative-Cal OES 2-108 (Revised 7/2015)
10
Subrecipient: County of Fresno Subaward #: VW 15340100
facilitation of interagency communication , cooperation and interact ion within the Probation
Department; grant writing ; budgeting ; maintaining ongoing interface with Cal OES ; ensuring
compl iance with regulations and fund in g requ irements ; program evaluation including the
preparation of quarterly progress reports; communication w ith the Californ ia Victims
Compensation Program (Cal VCP); instituting and continu ing interagency relationships with
other criminal justice and victim service agencies; and representing the VictimMlitness Project
to the public. The Project Coordinator/PSM aims for opt imum service results within the limits of
the agency 's resources and coordinates w ith state and other local agencies to ensure that the
leg islative mandates are being achieved . The Project Coordinator/PSM position is classified as
a Probation Services Manager within the Probation Department structure . The educational
requirement attached to this position is a Bachelor's Degree in psychology, sociology ,
criminology, or a close ly related field .
The VictimMlitness Advocate position provides the mandated and optional services to
victims/witnesses of all types of crime countywide. This includes the thirteen mandatory and all
ten optional services outlined in Penal Code Section 13835. These services, which are also
provided to vi ctim family members and witnesses of crimes . include advising participants of
program services and outreach activities ; referring program participants to professional care
providers ; explaining the process of the criminal justice system ; accompanying victims, family
members , and witnesses to court and related hearings ; and assisting participants with claim
applications . Sixty semester units of academic work from one or more of the following
disciplines: psychology , sociology, criminology or a related field is requ ired for t his position.
The Program Technician performs various tasks which include, but are not limited to
paraprofessional/technical work in support of County department programs and services in
knowledge , interpretation , and applic ati on of County policies, rules, regulations, and
procedures. The Program Technician reports to the Project Coordinator/PSM and reviews the
program policies, rules , regulations , and procedures as req uired by State for grant funding
Budget No rrative -Cal OES 2-1 0 7 (Revi:ied 7/2015)
2
Subrecipient: County of Fresno Subaward #: VW 15340100
purposes. Other responsibilities include maintaining record keeping systems . data entry , and
statistical input, as well as monitoring student intern and volunteer hours in accordance with the
daily operations of the CVAC . The Program Technician assists the Project Coordinator with the
preparation of mandated quarterly and annual reports as required by Cal OES. The Program
Technician also serves as back up at the reception window, greets clients and answers
incoming phone calls . Completion of sixty (60) semester un its of coursework that is acceptable
within the United States' accredited college or university system is requ ired for this position .
This program relies on services provided by volunteers. The Probation Department
recruits volunteers through colleges, job fairs, community presentations and service agencies .
Volunteers are required to complete an application similar to an employment application and to
agree to submit to a background check. Once cleared . volunteers are issued 10 c ards and
entered into a data base from which work unit s with in the Probation Department may select
individuals. Thus, programs can choose volunteers with full confidence that appropriate
background clearances are on file, and the volunteer may beg in work without delay.
While all staff at CVAC is committed to serving victims of crime, one hundred percent of staff
time specified in this proposal for grant funding is committed to the goals and objectives of this
project.
No mid-year salary range adjustment is required. as it has been calculated over a
twelve-month period and is reflected in the Personal Service section of this report . Operating
expenses absorbed by the Probation Department allow program staff to be respon si ve to the
basic rights and needs of v ictims and witnesses within Fresno County. The Probation
Department's provision of space, supplies, office equipment. communication technology,
administrative support and transportation provides a base from which grant-funded program
staff is able to provide efficient and effective delivery of services which are co nsistent with the
stated goals and objectives outlined in the grant application .
Budgut Narrative -Cal OES 2-107 (Revised 7/2015)
3
'
Subrec1p1ent: County of Fresno Subaward #: VW 15340100
The operating expenses include co sts associated with contr acting for specialized
services to aid the senior population . Elderly victims usually suffer greater physical, mental, and
financial injuries than other age groups. The County of Fresno Vict im Award will be modified to
include specialized contracted Elder Abuse Services for seniors to support transition care to
identified victims and, prevent and reduce further risk of abuse in the eider's lives . This w ill be
accomplished through transitional programs providing counseling , advo cacy, medi ation ,
Restorative Justice and referrals to legal services by a community based organ ization t r a ined in
these specialized needs for senior citizens .
NOTE: Position Descriptions for all staff funded by the grant are included in the Application
Appendix.
Bud get Narrati ve -Cal OE S 2· 107 (Revisecl 7 /2 01 5)
4
BUDGET CATEGORY AHO LINE ITEM DETAIL
Sllbreciolont; Countv of Frffl\O Subaw•rd t: VW16350100
V OCA 16 MATCH WIAO l6
A. Penonal Servtcn -s.1 .. 1ea1Emo lovff Beneflta COST
Project Coordinal01 (Probation Se<vi<;e$ Mafla!jer) 1 @ 1~ so
Sau,y -(S3,024 x 28.1 pay period)• $78 ,920 $78 ,926 $78 .926
Unemploymenl • .00044 DI salary · $78,926 x .00044 = $35 (will not claim) so
Retiremenl • 60.16% of Salafy ($78,926 x 60.16% • $47,482) $47,482 $47,482
OASOI • 7.65% of Salay ($76,466 x 7.65% • $5,850) $6.038 $6.038
Health Insurance -$5,821 per annum per fTE $5,821 SS.821
l fe & ~•ty Insurance • $292 per annum (Manager on.'y) (will n o t claim) $0
Benefrt Allminlstration • $128 per amum per FTE (will not cla im) so
SR. VICTIM WITN ESS ADVOCATE 2@ 100 % (Step 4)
Saialy • ($1.666 x 25.1 pay period x 2 employees; $97.405) $07.405 $97,4~
Unemploymenl • 0004-4 ol s alaty (S97.405 x .00044 • $4:1) (will not ci..lm) $0
Reliremenl -60.16% of Salary ($9 7 ,405 x 60. 16% = $58.599) $58.599 S58,S90
OASOI • 7 65"4 Of Salary ($97,405 x 7 65"4 = $7,451) $7,451 $7,451
Health lflSll'ancl! • $5 .821 per annu m per FTE ($5.821 x 2 • s 11 .64 2) $11 ,042 $11 ,642
Beooftt Administration-$128 per anra,m pei FTE • ($1 28 x 2 " S 256) (will not cl1 lm) so
VICTIM WITNESS ADVOCATE 1 @ 100 %
S•ry -($1 ,500 x 7 pay period = SI l , 1J0) so
S;,i;wy · (St ,748 • 28. t pay period • J45.62J) $45 ,623 $45,623
Unemploymenl • .00044 01 ~ary ($45.1123 x 0004 4 = $20) (will not cl aim) so
Rewement· 60.16% o1 5a1a1y <~.623 x 00.16% = s21 447) $27 .447 $27 .447
OASOI · 7.65% of Salary ($45,623 x 7 65'4 = S3.490) $3.490 SJ.490
Heatth Insurance • $5.82 1 per anrum per FTE $5,821 SS ,821
Benem AdminiSlraUon. S 128 per annum per FT E (will not cla i m) so
VICTIM WI TNESS ADVOCATE 2@ 100 'Yo , RETIREMENT @ T IER 2
Salary. ($1 ,7~ x 28.1 pay penod • 2 emJ)lo\lees • $9 1.240) $91 ,246 $9 1.246
UnemplOyment . 00044 of sa lary ($9 1.246 • 00044 ~ $40) (will n o t c lo im) so
Retirement· 56.47% of Salary ($91 .246 x 56.47% • $51.526) $51 ,526 $51.526
OASOI • 7.65% or Salary ($91 .246 x 7.65%" S6,980) S6,980 $6,980
Healh Insurance . $5,821 per aMum pe, FTE = ($5.821 • 2 = s 11 .642) Sl 1,842 $11 ,842
Benefrt Adminl51ratlM • '128 pe< :,nnum per FTE (will not ci..lm ) so
VICTIM WITNESS ADVOCATE 1 @ 100 %, RETIREMENT @!l TIER 5
Salary-($1.4~ x 6 .1pay period= $8.869) $8 ,669 $8,869
Salary -($1.499> 20 pay period • $29,980) $29,960 $29,980
Unemplo>fment • .00044 d salary ($38,849 • 0()()44 • $17) (w ill not claim) so
Ret~emont -45 69"' of S al'")' IS3&.B49 • 45 6 9 '4 ; $17, 750) $17 ,750 $17,750
OASOI • 7.65% of Sat.ry (S38,IW9 x 7 .65% • $2,972) $2 ,9 72 $2,972
Henllh I nsurance -SS.821 pet annum pe, FTE $5.821 SS.821
Benefrt AdmnSlrallon . $128 pe< annum per FTE (w ill n o t claim) so so
V IC TIM WITNESS ADVOCATE 1 @!l 100 %, RE T IREMENT@ TI ER 5 so Sawy • (Sl.454 • 25 .1 pay peno<l • $311,495) $J6,495 $36,495
Salaly -($1 ,4 99x 1 paypenoo= $1 .499) $1 .499 $1 ,499
Unemploymenl • .00044 Of salary ($37 .!M-4 x 00044 z S 17 ) (will not claim) $0
Retirement . 45.~ DI Salary ($37.~ x 45 .69% = $17,360) St 7,360 $17,360
OASOI -7 65% DI Sa a,y ($3 7,994 x 7.0 5 % • $2 ,907) S2.907 $2,907
Healtn Insurance • $5.821 per anrum per FT E SS,8 2 1 $5,821
Benefit Administration. S128 per annum P"r l'TE (will not claim) $0
so
so
VICT IM WITNESS ADVO CATE 3 @ 100 °4, STEP 1 RETIREM ENT@ TIER 5 $0
Sala,y -(St .367 • 13 1 pa• pPriod X 3 EC • SS:J ,723) $4&.~5 ~.294 $2,644 $53,723
Salary-($1.400 x 13 pay peno<I X 3 E E• $54.951) $54 ,951 $54,951
Une mployment . ~ of salary 1s1 08.674 • .00044 = S48) (will not ctolm) so
Rellrement . 45 69"4 ol S alary ($108,67• x 45.60'!4 • $49,0 53) (will°'''• ci.,1m $27,"-"HI) $27 ,5 36 $27 .536
OASOI -7 6 5% ol Salary (SIOB.674 x 7 &5% • S8 ,J1 4) (will not c lolm) $0
Heallh lnsu-ance . $5 .821 per amum per ~TC • ($5 .821 ••EE • $1 t,<tOJ) jw111 not ct•lm ) so
llenefrt AemlniS1ra~on · S12B -annum pet l'TE -($1?8 • 4 -~1 2 ) • S (Will not claim) so
PROCRAM T C:CH N IClAN 1 @ 8 5"4 so Salary· (S1 .782 x 2 6 pay penod x 85% • '39,53-4) $39.534 $39.534
unemployment • .00044 or salary ($39,534 x .00044 • S 17) (will not claim) $0 Retirement · 60 .16% of Sa~ (539 .534 x 62.47% ; S23.783)
' S23,783 $23,783 OASOt • 7.05% of Sa lary ($39,534 x 7 .65% • SJ,013) $3,024 $3,024
He~ lnst1ance • SS .921 per anou m per FTE "'($5,821 x 85% • $-4 ,948) $4,948 ~.00! Be~m Adm111istration • S 128 per amum per FTE (will nol t11lm) so
Personal Secbon T otsJs ·~-.~J1 ..,.,,10 I ~u .~ $894.1 12
PERSONAL SECTION TOTA!.
$894.112
Cal OES 2 ·106a (RaYlsed 7/20 15 )
BUDGET CATEGORY AND LINE ITEM DETAIL
Subreclpient; County o f Fresno Subaward #: VW16350100
VOCA 16 MATCH VWAO 16
B. Ooeratina Expenses COST
$0
Co ntract -Specia lized Senior Victim Services $61 ,952 $61 ,952
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
so
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0 '
$0
OPERA TI NG SECTION TOT AL :j;l :,0 ,!:1!>2
$0
~u $61,952
OPERATING SECTION TOTAL
$61,952
Cal OES 2·106a (Revised 7/2015)
BUDGET CATEGORY AND LINE ITEM DETAIL
Subrecloient: Countv of Fr esno S ubaward #: VW16360100
VOCA 16 MATCH WJAO 16 C. Eciui oment CO ST
so
$0
$0
so
$0
$0
$0
$0
so so
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0 so
so
so
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
so
$0
so
$0
$0
$0
so
$0
$0
$0
EQuipment Section Totals $0 so so so
' EQUIPM ENT SECTION TOTAL
um $0 ,,,, .... 1 Category Totals
Same H S.ction 12G on the Grent
$594,931 $148,733 Subawa,d Far:;e Sheet
Total Project Cost*
$956,064
Ca l OES 2-106a (Revised 712015)
PROJECT SUMMARY
1 . Subaward #: 3. PERFORMANCE PERIOD
2. PROJECT TITLE Victim/Witness Assis1ance Progra m 07/01 /2016 to 06/30/2017
4. SUBRECIPIENT 5 . GRANT AMOUNT
County of Fresno
Phone: (559) 600-5001 (this is the same amount as 12G of Name: the Grant Subaward Face Sheet)
Address : 2281 Tu4are Street , Room 300 Fax#: ( 559) 600-1609
$ 956,064
C ity: Fresno Z ip: 93721 -1098
6 . IMPLEMENTING AGENCY
Name: Proba lion Department Phone : (559) 600-1294 Fax#: (559) 455-2428
Address : 3333 E Ame rican Avenue . Sui1e B City: Fresno Zip: 93725-9247
7 . PROGRAM DESCRIPTION
The Crime V ictim A ssistance Center (CVAC) provides a co mpre hensive system-wide approach designed to provide
services to victims and witnesses of all types of crime. Pur suant to PC Section 13835 a nd guidelines established
by Cal OES, thi s program provides the 14 mandatory and 10 opt ional services delineated in the code. This
program will make every attem pt to m eet the needs of all cr ime victim s, to minimize the effects of trauma of crime,
to facilitate emotional recove ry and , when app li ca bl e, to assist the victim with st at e co mpensation. The se services
will be provided regardless of age o r any physical impairment a s well as to the non-Engli sh speaking population of
F resno County. Th e goal of the program is to provide a level of service to victims and witne sses that will fully meet
th ei r needs.
8 . PROBLEM STATEMENT
Fre sno County's populat io n has at nearly twice th e rate of th e State of Cali fornia over the last ten years, State and
federal fund ing for th e CVAC dropped . W hi le we appreciate th e increase in funds during th e 2014-15 grant period,
when it is adjusted for infl ation w e are still at a reduced level o f funding . Nonethe less , we a re grateful to r eceiv e the
same a mount for 20 15-16. To compound the cha ll enge of growth outpacing gra nt revenues. the abundance of
cultural diversity in F resno County stra ins-o ur limited resources. Establishin9 trus t within th ese cultural communities-
requires ongoing awa reness training for staff, while tran s lation services and printed materials that provide a n effective
mean s of communication r equire additional resources . The 60 and over age group contin ues to inc rease and the
nee d of specia li ze d servi ces is paramount to e nsure the safet y and wel l-being of o ur senior population.
9 . OBJECTIVES
This program will utilize the experience of o ur highly-quali fied staff, supplemented with volunteers , to provide cris is
interve ntion and eme rg ency services to cr ime victims , witnesses and their family member s . These services include,
bu t are not limited to: co urt s upport assistance, outreach . educa tion a nd referrals, case statu s reports, Victim Impact
Statement support, assistance with filing claims fo r state compen,.satio n and an on-going public aw areness ca mpaign .
Established working relationships through Operational Agreements with other se rvice providers and law enforcement
agencie s are of prime Importance in attaining th ese objecti ves . Put out a Request for Proposa l (RFP) for s pecialized
services to elderly victims that are specifically trained to r espond to the comp lexi ties of this population.
Project Summary -Ca l OES 2-150 (Revised 7/201 5}
10. ACTIVITIES
At first contact with each victim. a needs assessment will be performed and the appropriate referrals made . In the
event of emotional trauma, staff will provide crisis intervention services d irectly and/or arrange immediate provision of
appropriate services with other local agencies. Emergency services, which may include food, clothing, lodging,
transportation, and other needs arising from the victimization may also be provided. The project maintains an
emergency fund , established through donations, to assist victims with their immediate emergency needs. This
emergency fund is maintained with control and guidelines under the Fresno County Auditor-Controller's office. Our
Advocates provide information on financial compensation through the California Victim Compensation Program,
including eligibility requirements, claim forms , assistance with filing a claim and claim status . Our Department will
is s ue a RFP for specia lized services to serve e lderly victims.
11. EVALUATION (if applicable) 12. NUMBER OF CLIENTS
This program is evaluated by daily and monthly statistica l collect ion as well as (if applicable)
quarterly reporting to Cal OES. This data is used to improve services and 5,000
ensure compliance with the stated goals and objectives. It further allows for
any corrections or modifications that may be needed in accomplishing goals
and objectives of the project.
13. PROJECT BUDGET
(these are the same amounts as on Personal Operating
Budget Pages) Services Expenses Equipment TOTAL
$894, 112 $61,952 $956,064
$0
$0
$0
$0
$0
Totals: $894 , 112 $61 ,952 $0 $956,064
Project Summary -Cal OES 2-150 (Revised 7/2015)
Operational Agreements (OA) Summa ry Form
List o f Agencies/Organiz a t ions /Individu a ls Date O A S igned Date s o f OA
(xxfxxfxxxx) F r om: To :
----.-.-
1. \ Central Valley Regional Center 06/17/15 06/30/15 to 07/01/18
·1
2. ! Fresno County D eaf and Har d of Hearing Serving Centi 06/17/15 06/30/15 to 07/01/18
~ --·----·-----~ --
3 . Fresno Count y District Attorney 06/17115 06/30/15 to 07/01/18
4 . Marjaree Mason Center 06/17115 06/30/15 to 07/01/18
5. Clovis Police De p artment 06/05115 06/30/15 to 07/01/18
6 . Fi rebaugh Police Department 06/17/15 06/30/15 to 07/01/18
7. Fresno City Po lice Department 06/19/15 06/30/15 to 07/01/18
8 . Fresno County Sheriffs Office 06/17/15 06/30/15 to 07/0 1/18
9. Kerman Police Department 06/24 /15 06/30/15 to 07/01/18
10. Kingsburg Police Department 06/17/15 06/30/15 to 07/01/18
1 1. Orange Cove Police Department 07/29/15 06/30/15 to 07/01/18
12 Reedley Police Department 07/23/15 06/30 /15 to 07/01118
13. Se lma Police Department 06/19/15 06/30/15 to 07/01 /18
1 4 . Fresno County Department of Social Services 09/04/15 07/01/15 to 07/01/18
15 . Rape Counseling Services of Fresno 03/18/16 07/01 /1 5 to 07101/18
16 . Comprehensive Youth Services of Fresno, Inc. 07/23/15 10/01/15 to 09/30/16
17 . to
1~. to
-------
19. t o
2 0 . to
U se additional pages if necessary.
Operational Agreement Summary -Cal OES 2-160 (Revised 7/2015 )
,dult Division -OV Unit ·--VOISE Grant Yana Nebyshlnets, VWAdvocate I Victim Witness Program Nancy Dominguez Prob.ation Services Manager I f ' II Juvenile \i I ,I , Juvenile I Barbara Dodds, VWAdvocate J ' I I l Adult Division Sen lor Center Undersorrved Victim l Debra Gorham, I VW Advocate Tony Villela, VW Advocate Rick Chavez Chief Probation Officer I Michael Elliott Interim Chief Probation Officer Rosalinda Acosta Assistant Chief Probation 1'1· Officer I J I Juvenile Division Detention I, Crime Victim Assistance Center Domestic Violence I Mariell Trauner, VW Advocate I Isabel Bolanos, VW Advocate , Vacant, VW Advocate I Sexual Ana ult I Chlld Abuse I , Homicide/ Kidnap I Violent Crimes J F1ye Parra, VVV Advocate Gwen Pfost. VW Advocate Jeannette Miiier, VW Advocate Viktorla Grigoryan, VW Advocate SUpport Staff Liana Diaz. Program Technician II Paul Favila, Office Assistant Ill Fresno County Probation Department J L~=:J l Financial Services Rick Sieckowski Supervising Accountant r l Greg Reinke Administrative Services Division Director Automation David Touma Senior Systems and Procedures Analyst I Budget & Special Accounting Norabellc Elegado Senior Accountant John Bedell. IT Analyst IV Ben Chen, IT Analyst IV Shawn Mims, IT Analyst IV Russell Pehrson. Systems and Procedures Analyst Ill I Dolly Quan, Program rechniclan : Nihar Bheemanathl, Contract Developer , Meghraj Rawat, Contract Developer
PROJECT SERVICE AREA INFORMATION
1. COUNTY OR COUNTIES SERVED: Enter the name(s) of the county or counties
served by the project. Put an asterisk where the project's principal office is
located.
Fresno•
2. U.S. CONGRESSIONAL DISTRICT(S): Enter the number(s) of the U .S.
Congressional District(s) which the project serves . Put an asterisk for the district
where the project's principal office is located .
4
15·
21
22
3. STATE ASSEMBLY DISTRICT(S}: Enter the number(s) of the State Assembly
District(s) which the project serves . Put an asterisk for the district where the
project's principal office is located .
23
31·
4. STATE SENATE DISTRICT(S): Enter the number(s) of the State Senate
District(s) that the project serves. Put an asterisk for the district where the
projed-s principal office is located .
14·
16
5. POPULATION OF SERVICE AREA: Enter the total population of the area
served by the project.
974,861
Project Servic e Area lnformaUon -Cal OES 2-154 (Revised 7/2015)
..
PROBATION SERVICES MANAGER
DEFINITION:
FRESNO COUNlY
REVISED
11/24/14
Under general direction. manages the activities of a program, unit, and/or function within a
division of the Probation Department ; and performs related work as required .
DISTINGUISHING CHARACTERISTICS :
The Probation Department. under administration of the Chief Probation Officer, is a State-
mandated, justice system department. The Department is responsible for preparing pre-
sentence evaluations. providing pre-trial services , conducting evidence -based practice
assessments. and providing pre and post-sentence supervision of adult and juvenile offenders,
to include preventive services.
The Probation Services Manager. reporting to a Probation Division Director. manages the
day-to-day operations and activities of a program. un it and/or function within a division of the
Probation Department. Responsibilities include planning , developing , interpreting, implementing
and evaluating program goals, policies and procedures in compliance with federal. state. and
local rules and regulations ; joint agency planning and implementation; and supervising
subordinate staff.
SAMPLE OF DUTIES :
The information listed below is meant to serve as samples of job duties and responsibilities
for positions in this class ification. This list is neither inclusive nor exclusive , but indicative of
several types of duties performed . Consequently , th is information does not reflect Essential
Functions for positions in thi s classification.
1. Manages the day-to-day operations and activities of a program, unit and/or function within a
division of th e department.
2 . Plans, develops, establishes, implements , evaluates, coordinates , communicates, and
interprets department and division goals , objectives , policies, procedures , programs, and
services in collaboration with and to department administration and subordinates. :
3. Interviews, selects , trains , evaluates, develops , supervises, and disciplines subordinate
staff.
4. Confers with a Probation Division Director and subordinates regarding programs, policies ,
procedures . and operational problems.
' 5. Establishes and maintains liaison with the courts . government agencies , private agencies ,
and community agencies.
6 . Represents the Department in meetings with commissions , committees , commun ity
agencies, and other public groups.
7. Prepares. develops, justifies, and manages a budget specific to a program . unit and/or
function ; monitors and controls expenditures .
PROBATION SERVICES MANAGER (Cont'd )
SAMPLES OF DUTIES : {Cont'd)
8. Confers w ith staff regarding difficult and problematic cases and monitors . implemented
problem resolution case plans.
9 . Assists in developing, coordinating, implementing , and evaluating in-service training
programs.
10 . Performs special projects as directed.
1 i. Prepares and/or directs the preparation of reports , correspondence, special studies , and
research.
12 . Pre pares and makes media presentations.
13. Assists in grant preparation , oversees grant program operations, reports to the funding
agencies as required .
14 . May serve as Acting Probation Division Director in their absence.
15. May be required to maintain and use a f irearm while on duty.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of:
}:,, Federal, state, and local criminal justice laws, regulations, codes and ordinances pertinent
to adult and juvenile detention and probation work;
}> Departmental practices, rules, regulations . policies and procedures;
}> Personnel management and prac t ices, including staff development and s upervision ;
}> Effective organizational and time management principles and techniques;
}> Criminal justice related legal terminology ;
}> Principles and practices of project management;
}> Principles and practices of budget and fiscal management;
}:,, Grant funded programs and requirements;
}> Contract management and monitoring ;
}> Information and data gathering techniques.
Skills/Abilities to:
}> Prepare and/or assist in the development of departmental rules , policies and p rocedures;
}> Understand, interpret and apply departmental policies, rules , regulations and procedures;
}> Manage and evaluate the work of staff;
» Problem solve, analyze and make recomme'ldations for appropriate course of action;
}> Research , collect, interpret and evaluate data;
) Prepare accurate, clear and concise r e ports and other documents ;
}> Communicate effectively both orally and in writing ;
}:,, Establish and maintain effective interpersonal rel ationships at all organizational levels, as
w ell as with other agencies and the public ;
}> Demonstrate and maintain a high degree of initi ative , maturity, integrity, loyalty,
accounta bility and good judgment;
}lo Carry a firearm on duty for certain assignments.
PROBATION SERVICES MANAGER (Cont'd)
MINIMUM QUALIFICATIONS :
Education: Possession of a bachelor's degree that is acceptable within the Uni te d States'
accredited college or university system .
Experience : Five (5) years of full-time , paid work experience equivalent to that gained as a
Deputy Probation Officer or Supervising Juvenile Correctional Officer, or
combination thereof with the County of Fresno.
Substitution : Possession of a master's degree in public administration. criminology ,
psychology, social work or a closely related field that is acceptable within the
United States' accredited college or university system may be substituted for
one (1) year of the required experience .
License : Possession of a valid Class "C" driver's license , or equivalent.
Other: Under California Penal Code Section 830.5 , the Probation Services Manager
classification is defined as a Peace Officer. Therefore , candidates must meet
minimum standards as listed in the California Government Code Sections
1029 and 1031. In addition they must meet physical standards established by
the California Board of State and Community Corrections and any other pre~
employment as well as ongoing peace officer requirements pursuant to
federal, state and local legislation .
JCN : 2003
'
VICTIM-WITNESS ADVOCATE
DESCRIPTION :
FRESNO COUNTY
REVISED
4/11/2016
Under general supervision, provides supportive services to victims, victims' family members and
witnesses participating in the Victim-Witness Assistance Program; and performs related work as
required.
The Victim-Witness Advocate class ification series is res pons ib le for assisting victims of crimes by
providing the mandated serv ices of the Victim -Witness Assistance Program, pursuant to California Penal
Code Sect ion 13835 and the Victims' Bill of Rights . These services, which a re also provided to victims'
family members and witnesses of crimes, include advising participants of program services and outreach
activitie s; referri ng program participants to professio nal care p rov iders; explaining the process of the
criminal justice system; accompanyi ng v i ctims, family members, and witnesses to court and related
hearings; and assisting participants with claim applications .
The Victim-Witness Advocate classification differs from the Senior Victim-Witness Advocate
class if ication in which incumbents at the Senior l evel act in a lead capaci t y or perform specialized
assignments as determined by department management .
SAMPLES OF DUTIES :
The information l is ted below is meant to serve as samples of the job duties and responsibilities for
position s in this cla ss ification. This li st is neither inclusive nor exclusive, but indicative of se veral types of
duties performed . Consequently, this information does not reflect Essent ial Functions for any g iven
position in this classification.
• Interviews victim s and witnesses of crimes to obtain factual information needed to determine
eligibility for participation in the Victim:..Witness.Assi stance Program .
• Advises and assists program participants in obtaining appropriate services, and refers to
professional psychological, health, medical, and social services care providers .
• Provide s cri sis intervention, emergen cy assistance, and informal counseling in order to delive r
timely and co mprehensive responses to the immediate and long term needs of v ictims.
• Inte rpre ts and explains laws , rules , regulations, and procedures governing victims' rights, the
criminal justice system and court proceedings, and provide s information on case status and
disposition.
• Assists participants in the preparation, verification, and submission of claims to the California
Victim Compensation and Government Claims Board, and monitors claim progress and payment.
• Transports or arrange s transportation for victims and witnesses .
• Conducts program educational prese ntation s to law enforcement, schools, community agencies,
and other crim i nal justice system agencies .
VICTIM-WITNESS ADVOCATE (Cont'd)
• Translates as required to meet program partic ipant needs. Tra nslating may be oral or in written
form.
• Compiles statistical data for use in preparing reports and surveys; prepa res reports, memoranda
and correspondence.
• May accompany victims and witnesses to court proceedings and related hearings and assist with
the preparation and delivery of victim impact statements.
• May act as liaison between the department and law enforcement, courts and community
agencies.
KNOWLEDGE. SKILLS AND ABILITIES :
Knowledge of:
• Federa l, State and local laws and regulations pertinent to the criminal j ustice system, victim
services, and advocacy, including vict ims' rights;
• Federal, State and local judicial and law enforcement procedures;
• The California Victim Compensation and Government Claims Board;
• Interviewing and crisis intervention techniques;
• Principles and practices of effective public speaking;
• Public and private co mmunity reso urce s, care providers, an d agencies;
• Princ iples and practices of recordkeeping .
Skills/Abilities to:
• Effectively interview program participants to obtain and record factual information;
• Understand, interpret, and apply l aws, rules and regulations relat ed to the Victim-W itness
Assistance program ;
• Identify and be re sponsi ve to the need s of crime victims, including providing emergency
assistance or referral to other agencies and care providers;
• Act as liaison between vi ctim s and judicial an d law enforcement st aff;
• Exhibit emotional stability unde r conditions of high stress, limited supervision, and rapidly
changing situations and circumstances; Handle se nsitive situations and confidential matters
discreetly and effectively; Communicate effectively, both orally a nd in writing with people of
various educational, socio-economic, and cultural ba ckgrounds;
• Demonstrate and maintain a high degree of i nitiative, maturity, integrity, accountability and
good judgment. ,
VICTIM-WITNESS ADVOCATE (Cont'd}
MINIMUM QUALIFICAT IONS:
OPTION 1:
Educat ion: Possession of a bachelor's degree which is acceptable within the United States' accredited
college or university system in Psychology, Sociology, Social Work, Cr im i nology, or a closely related
field .
OPTION 2:
Education : Completion of sixty (60) semester units of coursework that is acceptable within the United
States' accredited college or university system . At least fi fteen (15) of the requ i red semester units must
be in Psychology, Sociology, Social Work, Criminology, o r a closely related field .
Experience : Two (2) years of full-time, paid work exper i ence i n victim services providing intake,
counseling and referral services .
In add ition to the options listed above, the following is requ i red :
Other: Incumben ts must complete the required m inimum hours of entry level training provided by the
department and pursuant to Californi a Penal Code Sect ion 13835.10 within the first twelve (12) months
of appointment.
'
FRESNO COUNTY
SENIOR VICTIM -WITNESS ADVOCATE
DESCRIPTION:
Under general su pervi sio n, acts in a lead capacity over Victim-Witness Advocates or performs
specialized as si gnments as determined by department management; provides supportive services t o
victims, victims' family members and w itne sses participating i n the Victim-Witness Assi stanc e Program;
and perform s related work as required.
The Victim-Wi t ne ss Advocate cla ssification se ries is respon sible for assis ting victims of crimes by
provid ing the mandated services of the Victim-Witness As sistance Program, pursuant to California Penal
Code Section 13835 and the Victims' Bill of Rights. These service s, which are also p rovided to victims'
family members and witnesses of crimes, include advising pa r ticipants of program se rvices and outreach
activities ; referring program participants to profess ional care providers; explaining the proces s of the
crimina l justice system; accompanying victim s, fami ly members, and w itnes ses to court and related
hearings ; and assisting participants w ith claim application s.
Th e Senior Victim-Witness Advocate classification d iffers from the Victim -W itness Advocate
cl assifi cation in whic h incumbents at the Se nior level act in a le ad capacit y o r perform specialized
assignme nts as determin ed by department managem ent.
Samples of Duties:
The information listed b elow is meant to serve as sa mples of the job duties and respon sibilities for
posi t ion s i n this classification. This list is neither inclusive nor excl us iv e, but i ndicative of sev eral types of
duties performed. Co nsequently, this information does not reflect Ess ential Function s fo r any given
position in this classification.
• Act s in a lead ca pacity which include s assigning, reviewing and coordinating the work of Victim -
W itness Advocates; provides training to lower-level staff; or functions i n a specialized
ass ignment as d et e rm ined by de partme nt mana gement.
• Inte rviews victims and witnesses of crimes to obtain factual informat ion ne ed ed to determine
el igibi l ity for participatio n in the Vi ctim-W itness Assis tance Program .
• Advises and assists program participants in obta in ing appropriat e services, and refers to
professional psychological, health, medical, and social services care providers.
• Provides crisis intervention, emerge ncy assi stan c e, and informal counseling in order to deliver
t i mely and comprehensive re sp onses to the imm ediate and long term needs of victims.
• Interprets and expla i ns laws, rules, regulation s, and procedures governing victims' rights, the
crim i nal justice system and court procee dings, and provi des informat io n on case status and
disposition.
SENIOR VICTIM-WITNESS ADVOCATE (Cont'd)
• Assi sts participants in t he preparation, verifi cation, and submission of claims to the California
Victim Compensation and Gov ernment Cla i ms Boa rd, and monitors claim progres s and payment.
• Transports or arranges transportation for victims and witnesses.
• Conducts program educational presentations to law enforcement, schools, community agencies,
and other criminal justice system agencies .
• Compiles statistical data for use in preparing reports and surveys; prepares reports, memoranda
and corre spondence.
• May translate as required to meet program participant ne eds . Tran slating may be oral or in
written form .
• May accompany victims and witnesses to court proceed ings and related hearings and a ssist with
the preparation and delivery of victim impact statements.
• May act as liaison between the department and law enforcement, courts and communi ty
agenci es.
Know ledge, Skills and Ab il ities :
Knowledge of:
• Department practices, policies, and proce dure s nece ssary to train and a ssign, rev iew and
coordinate the work of staff;
• Federal, State and local laws and regulation s pertinent to the criminal justice system, v ictim
servi ces, and advocacy , including vi ctims' rights;
• Fede r al, St ate and local judicial and law e nforc em ent procedure s;
• The California Victim Comp en sation and Gov e rnm ent Cla i ms Bo ard;
• Interviewing, and cris is interve ntion t e chn iqu es;
• Pri nciples and prac tices of effective public speak i ng;
• Public and private c ommunity resources, car e providers, and agenc i es;
• Principl e s and p ractices of recordkeeping .
Ski ll s and Abilitie s to:
• Ass ign, r evie w and coordinat e th e work of st aff;
• Tr ain st aff in depa rtmen t wor k proc edures and m ethod s;
• Effective ly i ntervi ew program parti cipants to obtain and r ecord factual information;
• Understand, interpret, and apply laws, rule s, and regulations re lated to the Victim-Witness
Assistance program; ,
• Identify and b e respon sive to the needs of crime victims, including providing emergency
as sistance or r eferral to other agenc i es and care provide r s;
• Act a s liai son b etwee n victim s and judicial and law enforcem ent staff;
• Exhibit emoti o nal st ability under conditions of high stre ss, limited supervisi on, and rap i dly
changing situations a nd circumstances ;
SENIOR V ICTIM -WITNESS ADVOCATE (Cont'd)
• Handle sensitive situations and confidential matters discreetly and effectively;
• Communicate effectively both orally and in writing with people of various educati onal,
socioeconomic, and cultural backgrounds;
• Demonstrate and maintain a high degree of in itiative, maturity, integrity, accountability and
good judgment.
Minimum Qualificat ions :
OPTION 1:
Education: Possession of a bachelor's degree which is acceptable within the United States' accredited
college or university system in Psychology, Sociology, Social Work, Criminology, or a closely related field .
Experience: Two (2) years of full-time, paid work experience as a Victim -Witness Advocate with the
County of Fresno .
OPTION 2 :
Education : Completion of sixty (60) semester units of coursework that is acceptable within the United
States' accred ited college or university system . At least fifteen (15) of the required semeste r units must
be in Psychology, Sociology, Social Work, Cr i m i nology, or a closely related field.
Experience: Two (2) years of full -time, pa i d work expe ri ence in victim services providing intake,
counseling and referral services .
AND
Two (2) years of full-time, paid work experience as a Victim -Witness Advocate with the County of
Fresno .
In addition to the options listed above, the followi ng is required :
Other: Completion of the required minimum hours of entry level tra ining provided by the department
and pursuant to California Penal Code Section 13835.10.
Completion of the required Advanced Leve l Victim Advocate training approved by the State and
pursuant to California Penal Code Section 13835.10.
License : Possession of a valid Class "C" driver's license, or equ ivalent, may be required .
'
PROGRAM TECHNICIAN I
DEFINITION:
FRESNO COUNTY
REVISED
10/31/13
Under immediate superv1s1on , performs paraprofessional/technical work involving the
application of techn ical principles and procedures in support of County programs and services;
and performs related work as required .
DISTINGUISHING CHARACTERISTICS:
The Program Technician classification series is used in County departments to perform
paraprofessional/technical work in support of County programs and services . Pos itions in this
classification series focus on the technical aspects of the work involved in developing ,
implementing, and evaluating various programs within the County . In addition . positions can be
used in both staff and line staff capacities . Incumbents i n the Program Technician classification
series typically report to incumbents occupying professional, supervisory, or managerial
positions .
Program Technician I is the entry level classification in the Program Technician series.
The Program Technician I classification differs from Program Technician II in that the
assignments at the I level are subject to close supervision and review, while the Program
Technician II is the experienced level , expected to complete assignments with minimal
supervision , and given increased responsibility and latitude of judgment to complete
assignments.
The Program Technician classification series differs from the general clerical
classifications in that , while incumbents within the Program Technician series may perform
clerical support activities, the emphasis of their job duties and responsibilities is on the
command and application of technical knowledge and interpretation . 1
SAMPLES OF DUT IES :
The information listed below is meant to serve as samples of job duties and
responsibilities for positions in this classification. This list is neither inclusive nor exclusive , but
indicative of several types of duties performed. Co nsequently, th is information does not reflect
Essential Functions for any given position in this classification .
1 . Performs paraprofessional/techn ical work in support of County department programs and
services involving the knowledge , interpretation, and application of County policies , rules.
regulations . and procedures .
2. Communicates and interprets department/program policies, rules, regulations , and
procedures .
3. Reviews, processes and maintains program transactions , records and other docum ents in
accordance with County policies, rules , regulations, and procedures.
PROGRAM TECHNICIAN I (Cont'd)
SAMPLES OF DUTIES: (Cont'd)
.,
4. Assists in the preparation and maintenance of statistical data, reports, correspondence,·
special studies, and conducts research .
5. Provides input in developing and evaluating program policies and procedures .
6 . May act in a lead capacity over programs, staff or special projects. which involves
assigning , reviewing and coordinating the work of staff.
7. May train other staff in program policies, rules , regulations , and procedures.
8. May represent the department in meetings with other County department staff, other
governmental agencies . and the public.
KNOWLEDGE, SKILLS AND ABILITIES :
Knowledge of:
) Operations, services, activities of the department or program to which assigned ;
) Department policies, rules , regulations. and p rocedures ;
) Basic principles of record keeping , case files , and records management;
) Standard office applications , including compu te r software such as Microsoft Office ;
) Proper English usage, grammar, spelling and punctuation;
) Basic mathematics and statisti c s ;
) Principles and practices of effective customer service.
Skills/Abilities to :
) Understand , interpret, and apply departmenUprogram pol icies , rules, regulations and
procedures;
) Learn program terminology;
) Assess and interpret the significanc e of report data and develop findings and
recommendations based upon the data:
) Perform basic mathematical computations :
) Operate a personal computer . multi-line telephone system. and other office machines :
;;.. Alphabetize , file , and maintain various records ;
,;:,, Organize work and set priorities;
) Work independently and in a team-oriented environment :
) Effectively multi-task and consistently meet changing and challenging deadlines:
,;:,, Assign, review and coordinate the work of staff;
) Understand and carry out oral and w"1ten instructions ;
') Communicate effectively, both orally and in wr iting ;
~ Establish and maintain effective working relat ionships at all organizational levels and with
the public ;
)" Maintain a high degree of initiative. maturity. int e grity , and exerc ise sound judgment.
PROGRAM TECHNICIAN I (Cont'd)
MINIMUM QUALIFICATIONS:
Applicants must qualify under one (1) of the options listed below:
OPTION 1: Education : Completion of sixty (60) semester units of coursework that is
acceptable within the United States' accredited college or
university system.
OPTION 2 : Experience: Four (4) years of full-time , paid clerical work experience, two (2)
years wh ich involved the knowledge , interpretation and application
of policies, rules , regulations and procedures.
In addition to the options listed above. the following may be required :
License : A valid driver's license may be required.
Note : Recruitment and/or certification may be limited to candidates w ith an experience o r
education background related to the specific position vacancy.
JCN: 3620