HomeMy WebLinkAboutAgreement A-15-448 with Cal OES.pdfAgreement No.15-448
(Cal OES Use Only)
Cal OES# I I FIPS# I lvs# I I Subaward #I
CALIFORNIA GOVERNOR'S OFFICE OF EMERGENCY SERVICES
GRANT SUBAWARD FACE SHEET
The California Governor's Office of Emergency Services (Cal OES), makes a Grant Subaward of funds set forth to the following:
1. Subrecipient: County of Fresno 1a. DUNS#: 188215180
2. Implementing Agency: Probation Department -------------------------------------------------------
3. Implementing Agency Address: 3333 E American Avenue, Suite B Fresno
Street City
4. Location of Project: Fresno Fresno --------------------------------City County
2a. DUNS#: 932953037
93725-9247
Zip+4
93721-2613
Zip+4
5. Disaster/Program Title: Victim Witness Assistance Program 6. Performance Period: 7/1/2015 to 6/30/2016
7 Indirect Cost Rate· IZJN!A· 010% de minimis· 0Federally Approved ICR % ' '
Grant Fund Source A. State B. Federal C. Total D. Cash E. In-Kind F. Total G. Total Project
Year Match Match Match Cost
2015 B. WI/AO $361,133 $0 $361,133
2015 9. VOCA $357,708 $0 $357,708
Select 10. Select $0 $0
Select 11 . Select $0 $0
$361,133 $357,708 $0 $0
12. G Total Project Cost:
12. TOTALS $718,841 $0 $718,841
13. This Grant Subaward consists of this title page, the application for the grant, which is attached and made a part hereof, and the
Assurances/Certifications. I hereby certify I am vested with the authority to enter into this Grant Subaward, and have the approval of the City/County
Financial Officer, City Manager, County Administrator, Governing Board Chair, or other Approving Body. The Subrecipient certifies that all funds
received pursuant to this agreement will be spent exclusively on the purposes specified in the Grant Subaward. The Subrecipient accepts this Grant
Subaward and agrees to administer the grant project in accordance with the Grant Subaward as well as all applicable state and federal laws, audit
requirements, federal program guidelines, and Cal OES policy and program guidance. The Subrecipient further agrees that the allocation of funds may
be contingent on the enactment of the State Budgel
14. Official Authorized to Sign for Subreclpient:
Name: Deborah A. Poochigian
Telephone: (559) 600-5001
(area code)
Payment Maili
FAX: (559) 600-1609
(area code)
Signature: -:~::s.QJ.L.-'oL.L.il!..::~~:...::...;_.!-..lo'-JI:~L.looO~!fP.-I.oLI~---
15. Federal Employer ID Number: 946000512 --------------------
Title: Chainnan, Board of Supervisors
Email: district5@co.fresno.ca.us
City:
I hereby certify upon my own personal knov.4edge that bud ed funds are available for the period and purposes of this expenditure stated above.
Cal OES Fiscal Officer Date
Grant Subaward Face Sheet-Cal OES 2-101 (Revised 7/2015)
Cal OES Director (or designee)
ATIEST:
BERNICE E. SEIDEL, Clerk
Board of Supervisors
By ~.}-t'r.~ ~.J ~
D€ty
Date
Certification of Assurance of Compliance – VOCA Cal OES 2-104f (Rev. 7/2015) 1
CERTIFICATION OF ASSURANCE OF COMPLIANCE
Victims of Crime Act (VOCA) Fund
The applicant must complete a Certification of Assurance of Compliance-VOCA (Cal OES 2-104f), which
includes details regarding Federal Grant Funds, Equal Employment Opportunity Program, Drug Free
Workplace Compliance, California Environmental Quality Act, Lobbying, Debarment and Suspension
requirements, Proof of Authority from City Council/Governing Board, Civil Rights Compliance, and the
special conditions for Subaward with the above mentioned fund. The applicant is required to submit the
necessary assurances and documentation before finalization of the Grant Subaward. In signing the Grant
Subaward Face Sheet, the applicant formally notifies Cal OES that the applicant will comply with all
pertinent requirements.
Resolutions are no longer required as submission documents. Cal OES has incorporated the resolution
into the Certification of Assurance of Compliance, Section VII, entitled, "Proof of Authority from City
Council/Governing Board." The Applicant is required to obtain written authorization (original signature) from
the City Council/Governing board that the official executing the agreement is, in fact, authorized to do so,
and will maintain said written authorization on file and readily available upon demand. This requirement
does not apply to state agencies.
Certification of Assurance of Compliance – VOCA Cal OES 2-104f (Rev. 7/2015) 2
CERTIFICATION OF ASSURANCE OF COMPLIANCE
Victims of Crime Act (VOCA) Fund
I, hereby certify that
(official authorized to sign Subaward; same person as Section 14 on Subaward Face Sheet)
SUBRECIPIENT:
IMPLEMENTING AGENCY:
PROJECT TITLE:
is responsible for reviewing the Subrecipient Handbook and adhering to all of the Subaward requirements
(state and/or federal) as directed by Cal OES including, but not limited to, the following areas:
I. Federal Grant Funds
Subrecipients expending $750,000 or more in federal grant funds annually are required to secure an
audit pursuant to OMB Uniform Guidance 2 CFR Part 200, Subpart F and are allowed to utilize federal
grant funds to budget for the audit costs. See Section 8000 of the Subrecipient Handbook for more
detail.
The above named Subrecipient receives $750,000 or more in federal grant funds annually.
The above named Subrecipient does not receive $750,000 or more in federal grant funds annually.
II. Equal Employment Opportunity – (Subrecipient Handbook Section 2151)
It is the public policy of the State of California to promote equal employment opportunity by prohibiting
discrimination or harassment in employment because of race, religious creed, color, national origin,
ancestry, disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic
characteristics), marital status, sex, sexual orientation, denial of family medical care leave, denial of
pregnancy disability leave, or age (over 40). Cal OES-funded projects certify that they will comply
with all state and federal requirements regarding equal employment opportunity,
nondiscrimination and civil rights.
Please provide the following information:
Equal Employment Opportunity Officer:
Title:
Address:
Phone:
Email:
Certification of Assurance of Compliance – VOCA Cal OES 2-104f (Rev. 7/2015) 3
III. Drug-Free Workplace Act of 1990 – (Subrecipient Handbook, Section 2152)
The State of California requires that every person or organization subawarded a grant or contract shall
certify it will provide a drug-free workplace.
IV. California Environmental Quality Act (CEQA) – (Subrecipient Handbook, Section 2153)
The California Environmental Quality Act (CEQA) (Public Resources Code, Section 21000 et seq.)
requires all Cal OES funded projects to certify compliance with CEQA. Projects receiving funding must
coordinate with their city or county planning agency to ensure that the project is compliance with CEQA
requirements.
V. Lobbying – (Subrecipient Handbook Section 2154)
Cal OES grant funds, grant property, or grant funded positions shall not be used for any lobbying
activities, including, but not limited to, being paid by or on behalf of the undersigned, to any person for
influencing or attempting to influence an officer or employee of any agency, a Member of Congress, an
officer or employee of Congress, or an employee of a Member of Congress in connection with the making
of any federal grant, the entering into of any cooperative agreement, and the extension, continuation,
renewal, amendment, or modification of any federal grant or cooperative agreement.
VI. Debarment and Suspension – (Subrecipient Handbook Section 2155)
(This applies to federally funded grants only.)
Cal OES-funded projects must certify that it and its principals are not presently debarred, suspended,
proposed for debarment, declared ineligible, sentenced to a denial of federal benefits by a state or
federal court, or voluntarily excluded from covered transactions by any federal department of agency.
VII. Proof of Authority from City Council/Governing Board
The above-named organization (Applicant) accepts responsibility for and will comply with the requirement
to obtain a signed resolution from the city council/governing board in support of this program. The
applicant agrees to provide all matching funds required for said project (including any amendment
thereof) under the Program and the funding terms and conditions of Cal OES, and that any cash match
will be appropriated as required. It is agreed that any liability arising out of the performance of this
Subaward, including civil court actions for damages, shall be the responsibility of the grant Subrecipient
and the authorizing agency. The State of California and Cal OES disclaim responsibility of any such
liability. Furthermore, it is also agreed that grant funds received from Cal OES shall not be used to
supplant expenditures controlled by the city council/governing board.
The applicant is required to obtain written authorization from the city council/governing board that the
official executing this agreement is, in fact, authorized to do so. The applicant is also required to maintain
said written authorization on file and readily available upon demand.
VIII. Civil Rights Compliance
The Subrecipient complies with all laws that prohibit excluding, denying or discriminating against any
person based on actual or perceived race, color, national origin, disability, religion, age, sex, gender
identity, and sexual orientation in both the delivery of services and employment practices and does not
use federal financial assistance to engage in explicitly religious activities.
Certification of Assurance of Compliance – VOCA Cal OES 2-104f (Rev. 7/2015) 4
IX. Special Condition for Grant Subaward with Victims of Crime Act (VOCA) Funds
The grant Subrecipient agrees to administer the grant in accordance with the VOCA, the VOCA Program
Guidelines, and the Office of Justice Programs Financial Guide.
All appropriate documentation must be maintained on file by the project and available for Cal OES
or public scrutiny upon request. Failure to comply with these requirements may result in
suspension of payments under the grant or termination of the grant or both and the Subrecipient
may be ineligible for subaward of any future grants if the Cal OES determines that any of the
following has occurred: (1) the Subrecipient has made false certification, or (2) violates the
certification by failing to carry out the requirements as noted above.
CERTIFICATION
I, the official named below, am the same individual authorized to sign the Subaward [Section 14 on
Grant Subaward Face Sheet], and hereby swear that I am duly authorized legally to bind the
contractor or grant Subrecipient to the above described certification. I am fully aware that this
certification, executed on the date and in the county below, is made under penalty of pe~ury under
the laws of the State of California.
Authorized Official's Signature:
Authorized Official's Typed Name: Deborah A. Poochigian ------------~----~~-------------------
Date Executed: _. dd :J.IJ 15
'
Authorized Official's Titleli: 5Jhairman, Board of Supervisors
Federal Employer ID #: 9 -6000512 Federal DUNS# 932953037 -----------------
Current Central Contractor Registration Expiration Date: November 18, 2015
Executed in the City/County of: Fresno/Fresno ATIEST:
BERNICE E. SEIDEL, Clerk
Board of Supervisors
AUTHORIZED BY: (not applicable to State agencies) By d\ l\pA. < ~~-
D, puty
0 City Financial Officer
0 City Manager
0 Governing Board Chair
Signature:
[l) County Financial Officer
0 County Manager
Typed Name: Vicki Crow -------------------------------------------------------
Title: Auditor -Controllerffreasurer-Tax Collector
Certification of Assurance of Compliance-VOCA Cal OES 2-104f (Rev. 7/2015) 5
Applicant: County of Fresno Grant Number: VW 15340100
Project Narrative – Cal OES 2-108 (Revised 7/2013)
1
Project Narrative
Problem Statement
The Fresno County Probation Department’s Victim/Witness Assistance program has been
a part of the community since 1975. Prior to that time, crime victims received no assistance
from public or private social work or criminal justice agencies to ease their recovery from crime
or to meet necessities arising from victimization. Victims were not able to obtain critical
information regarding court processes or referral services, nor did they receive attention and
guidance in coping with the stresses created by the criminal justice experience.
In 1975, the Fresno County Board of Supervisors designated the Probation Department as
the agency to fill this gap in services. “The Victim/Witness Project” in Fresno County was the
first Victim Advocacy program in California to be offered through a probation department.
Funding through the California Office of Emergency Services (Cal OES) makes this project
possible.
Now known locally as the James Rowland Crime Victim Assistance Center (CVAC), the
Fresno County Victim/Witness Project provides victims of all types of crime with comprehensive
services, including the fourteen mandatory and all ten optional services delineated in Section
13835 of the California Penal Code.
Each year CVAC provides services to over 5,000 new victims of crime. Fresno County has
expanded service locations over the years from a single office to three separate locations. This
growth was achieved through extended community outreach and our working relationships with
agencies providing services to local crime victims. Outreach to rural populations and inter-
agency collaboration has built a solid foundation for providing quality services to victims of crime
in Fresno County. From the beginning, CVAC has developed, nurtured, and expanded
relationships with agencies that serve victims, including: the District Attorney’s Office, local law
enforcement agencies, women’s shelters, rape counseling programs, therapeutic programs,
medical providers, funeral directors, and human services agencies. These efforts have
Applicant: County of Fresno Grant Number: VW 15340100
Project Narrative – Cal OES 2-108 (Revised 7/2013)
2
improved access to services and developed strategies to identify, refer and address the on-
going needs of victims and witnesses of all types of crime, resulting in no limitation of services
to specific crime types. Operational Agreements, interagency roundtable committees,
interagency cross-training and monthly meetings to coordinate services strengthen these
relationships while maintaining the professional standards of this agency.
Many in the community fail to recognize that serving victims is a critical component of the
criminal justice system. CVAC will continue to provide media and educational campaigns,
trainings for new service providers, and community outreach in a concerted public education
effort. Public awareness of the impact of crime on victims and of services available to victims
through this program is vital to reaching those who need it most.
Fresno County is the sixth largest of 58 California counties covering 6,017 square miles
and offering both rural and urban lifestyles in a variety of landscapes. According to the
California Department of Finance, Fresno is the tenth most populated county with 972,297
residents. 65% of the County’s population resides near the center of the county in the densely
populated, adjoining cities of Fresno and Clovis. The balance resides in suburban, rural and
agricultural areas of Fresno County, which include 13 small cities, 42 towns, and many remote
settlements that offer little to no direct services to residents.
Fresno County’s population increased by 10.4%, nearly twice the statewide growth rate of
5.6% from 2005-2015. During most of that period, state and federal funding for CVAC remained
level, or dropped, so we are gratified that the grant amount has remained stable for 2015-16.
There are many challenges in providing services to a growing population with limited resources.
To compound the challenge of growth, the abundance of cultural diversity in Fresno
County necessitates a wide-ranging outreach to victims. Establishing trust within these cultural
communities requires ongoing awareness training for staff, while translation services and
printed materials that provide an effective means of communication require additional
resources. Fresno County is home to 112 distinct cultural groups with extensive diversity in
Applicant: County of Fresno Grant Number: VW 15340100
Project Narrative – Cal OES 2-108 (Revised 7/2013)
3
languages, customs and norms. Unfortunately, victims in some of these cultural groups are
reluctant to seek help from outsiders. They may also be suspicious of the judicial system and its
process, making it even more difficult for staff of CVAC to serve them.
The Hmong community in the Fresno Metropolitan area is a perfect example. Hmong
cultural beliefs discourage advocacy outside the Hmong Community, creating stigmatism
towards victims and families who seek assistance from “outside.” Often these cultural
differences result in unreported victimization, so providing victim services to this particular
population has been challenging. However, a tragic event in Fresno County in March of 2015
resulted in CVAC serving the victim’s family and informing both the family and Hmong funeral
owner/director of the benefits of Cal VCP. Continued outreach efforts are necessary to build
relationships with Hmong community leaders and organizations.
The Native American communities are also challenging due to the existing infrastructure
within local tribes, distrust of outsiders, and stigmatism—which plays a major role in close-knit
communities. CVAC will continue to provide outreach services to members of the three local
tribes in Fresno County and strive to strengthen relationships with tribal leaders.
Plan and Capabilities
The CVAC is committed to reducing the effects and trauma of crime by meeting the needs
of victims of all crime types. This plan will be accomplished by the recruitment and maintenance
of qualified, trained staff to provide the fourteen mandatory and all ten optional services
established in the Penal Code. These services are directed to victims of all crime types, all
ages, all ethnicities, English and non-English speaking, dependent adults as well as disabled
victims within the county.
All staff and volunteers are trained to provide culturally sensitive intervention and
prevention services. Bicultural and bilingual staff and volunteers are dedicated to meeting client
needs, but local translation services are utilized when necessary to enable Advocates to
communicate effectively in other languages. Translation services are obtained through the Lao
Applicant: County of Fresno Grant Number: VW 15340100
Project Narrative – Cal OES 2-108 (Revised 7/2013)
4
Family Community of Fresno, the Cambodian Community of Fresno, the Southeast Asian
Community Services Project, and Centro La Familia. The agency’s list of translators is updated
regularly.
Three Victim/Witness assistance office locations provide improved access and efficient
service to victims of Fresno County. Victim/Witness Advocates in all three locations report
directly to the Project Coordinator at the main office. The vehicle assigned to this project is
utilized by all Victim/Witness Advocates to make field visits and to transport victims and
witnesses, as needed. The after-hours number for Fresno County Victim/Witness services is
(559) 779-3570, regardless of location.
Our main office, the James Rowland Crime Victim Assistance Center (CVAC), is located
downtown, across the street from the Fresno County Courthouse and the Adult Probation office,
at 2233 Kern Street, Fresno, CA 93721. This office, which serves victims of all types of crime,
provides a reception area with office support staff, a victim’s waiting area for court, a children’s
waiting/play room and offices for Victim/Witness Advocates and the Project Coordinator. The
CVAC phone number is (559) 600-2822.
The second office is located in the Senior Resource Center. It houses two Victim/Witness
Advocates specializing in services to the Elderly and Dependent Adults. Also located at the
Senior Resource Center are the Fresno-Madera Area Agency on Aging, Adult Protective
Services, Older Adult Mental Health, and Law Enforcement Elder Abuse Crime Units. The close
proximity of agencies provides a “one-stop service center” for this special population. The
Fresno County Senior Resource Center is located at 2025 E. Dakota, 4th Floor, Fresno, CA
93726; the phone number is (559) 600-5490.
Our third office is located at the Juvenile Justice Campus (JJC), in the same building as
the Juvenile Court, at 3333 East American Avenue, Suite B, Fresno, CA, 93725. We have one
fulltime Victim/Witness Advocate at the JJC, specializing in the juvenile court process and
Applicant: County of Fresno Grant Number: VW 15340100
Project Narrative – Cal OES 2-108 (Revised 7/2013)
5
serving victims of juvenile offenders. The Advocate’s office at the JJC can be reached at (559)
600-4749.
All three CVAC sites provide direct services to victims and refer them to other community
resources as appropriate. Operationally, the goal is to provide services to victims within twenty-
four hours of receiving a referral. This goal is accomplished through a proactive approach
including coordination with law enforcement and other agencies within the county. At first
contact with the victim, a needs assessment is performed and the appropriate referrals made.
In the event of emotional trauma, staff provides crisis intervention services directly and/or
arranges immediate provision of appropriate services with other local agencies. Emergency
services, which may include food, clothing, lodging, transportation, and other needs arising from
victimization, may also be provided. The project maintains an emergency fund, established
through donations, to assist victims with their immediate emergency needs. This emergency
fund is maintained with control and guidelines under the Fresno County Auditor-Controller’s
office. The centers provide information on financial compensation through the California Victim
Compensation Program, including eligibility requirements, claim forms, assistance filing the
claim, and determining claim status.
Advocates make field visits to meet with victims in their homes, workplaces, shelters, or
other places, as requested. Additionally, field visits are made when the presence of a
Victim/Witness Advocate is requested by therapists, social services, law enforcement, Deputy
District Attorneys, or Deputy Probation Officers conducting interviews with the victims. These
field visits are another avenue through which the center provides immediate assistance to the
victim.
A detailed orientation to the criminal justice system is provided to each victim and/or
witness. Court support, court escort, and case status/disposition information is available
throughout the court process. Victim Impact Statements are sought and, when received,
delivered to the Judge and all related parties for sentencing. If the victim is giving a statement
Applicant: County of Fresno Grant Number: VW 15340100
Project Narrative – Cal OES 2-108 (Revised 7/2013)
6
directly to the Court and requests assistance, court support is provided by a Victim Advocate.
Victims receive assistance from CVAC in requesting temporary restraining orders, restitution
and property returns. At the request of the victim, notification of their victimization to family,
friends, landlords and/or employers can be made. If further hardships are created by the crime,
CVAC offers to intervene on the victim’s behalf with creditors, landlords, and/or employers.
Volunteers are recruited from the community and local colleges to augment paid staff time
and increase services available to victims. The Fresno County Probation Department
completes a background investigation on each volunteer, which includes application and
background information, DMV check, local criminal record check, and a LIVESCAN fingerprint
check through the Department of Justice. Upon clearance of the background investigation,
each volunteer receives a Probation Volunteer Identification Badge which authorizes the start of
volunteer service. The CVAC provides an initial orientation and assigns each volunteer to a full
time Advocate for supervision and training. Additional training by full time Advocates and
outside providers continues during the volunteer’s term as appropriate for the assignment given.
Volunteers document the hours for each shift worked on the Volunteer Log, which is signed by
the supervising Victim Advocate and maintained for audit purposes. Typical duties of a
volunteer include: transportation of police reports from law enforcement to the Victim Advocate,
reception duties, initial phone contact with new victims, assisting the Advocate with completing
the Victim Compensation Application process, assisting at community presentations and events,
court support, and other duties depending on the training and personal abilities of each
volunteer.
Advocates routinely make presentations to the elderly, disabled and dependent adults to
advise them of services available through this program, and to present crime prevention
information. In addition to the agencies in the Senior Resource Center, the following are utilized
to provide services to the elderly: Catholic Charities Senior Services, Clovis Senior Services,
Older Adult Social Services, and the Older Americans Organization.
Applicant: County of Fresno Grant Number: VW 15340100
Project Narrative – Cal OES 2-108 (Revised 7/2013)
7
Services for the hearing impaired are provided through California Relay Services for the
Hearing-Impaired and the California Association for the Physically Handicapped (CAPH). A
Telecommunication Device (TDD) for the Deaf or a sign language interpreter through the
Fresno Deaf and Hard of Hearing agency are available for Advocates to gain access to the
hearing impaired community and provide much needed information and victim services. CAPH
also provides help with victims who have various physical disabilities. Services for the blind and
sight-impaired, are provided in conjunction with the Valley Center for the Blind and other
community resources to address the needs of the victim regarding court assistance, emergency
needs, victims compensation application and other personal issues as needed. The Central
Valley Regional Center (CVRC) is utilized as a resource for developmentally disabled victims,
as is the Fresno Association for Retarded Citizens (ARC). Advocates maintain mutual-aid
relationships with agencies that provide services to victims with special needs, which include:
California Children’s Services, the Friendship Center for the Blind, Disabled American Vets and
the Veterans’ Center. Specialized transportation services for the handicapped are obtained
through Handy Ride and Dial-a-Lift, and all three office locations are equipped to accommodate
wheelchairs. Arrangements are made to ensure that appropriate handicapped access is
available in providing court support for the disabled.
Cases most likely to result in trauma are referred to CVAC in a variety of ways to ensure
that victims and/or family members receive services. The most immediate referrals are made by
patrol officers. The CVAC annually provides updated program brochures outlining available
services to all local law enforcement agencies. These brochures are distributed as each agency
deems appropriate. The Fresno Police Department also provides daily reports to Victim
Advocates on crimes likely to cause physical and/or emotional injury to victims. Daily logs from
the Fresno County Sheriff’s Department are screened and reports obtained three times each
week by a volunteer. In addition, all other local law enforcement agencies throughout the
county are requested to send appropriate crime reports and to refer crime victims to CVAC. The
Applicant: County of Fresno Grant Number: VW 15340100
Project Narrative – Cal OES 2-108 (Revised 7/2013)
8
District Attorney’s Office directly refers cases for victim assistance to CVAC during the filing
process or during the court process. Further, the Probation Department refers many cases at
the time of sentencing through a request for a Victim Impact Statement. Cases are assigned to
advocates based on information in the crime reports or received from the referring agency.
Outreach letters and brochures are sent to victims of serious, traumatic, or highly
publicized criminal cases, explaining and offering CVAC services and providing information
about the criminal justice system and victims’ compensation rights. Additionally, the advocate
may make initial contact in person or by phone.
Referrals are also made by phone, in writing, or in person by hospital staff, physicians,
home-health care practitioners, counselors and therapists, and other health care providers,
protective services social workers for children and adults, and by members of other victim-
serving agencies. Funeral home directors, attorneys, friends and relatives of victims, and
persons who have previously utilized the project’s services also refer victims. Clients often self-
refer after learning about this program through publicity and/or media coverage generated by
the center.
Operational Agreements (OA) have been signed with primary agencies to establish a
process of reciprocal referrals, in-service training and a commitment to work on behalf of
victims. The Operational Agreements (OA Summary Form attached) specifically indicate that
CVAC will provide a thorough and timely response to the victim on all requests and referrals. It
is further agreed staff will attend agency and interagency meetings to discuss strategies to
implement mandated services. Both agencies maintain a mutual networking relationship, a free
exchange of information and a coordination of agency services. Agency staff members also
attend monthly Interagency Roundtable meetings to ensure exchange and updating of
information and streamlining of the referral process.
The CVAC will continue to identify and expand community resources, to maintain and
update available resource listings, and to network with local service providers, both public and
Applicant: County of Fresno Grant Number: VW 15340100
Project Narrative – Cal OES 2-108 (Revised 7/2013)
9
private. In addition, this program will continue to provide presentations regarding victims’ rights
and cross training with other agencies. Public awareness of victim services and crime
prevention information will be made available through presentations to community groups,
public service announcements, brochures and media coverage throughout the year. Written
material and video tapes that are crime and language specific, i.e., domestic violence, crime
prevention, and testifying in court, are all used to enhance presentations and to give individual
information to assist victims and witnesses as needed.
The CVAC’s qualified and fully trained staff is committed to providing quality service to
crime victims and capable of implementing the goals, objectives, and activities in this
application. The CVAC is a valuable county resource, offering a unique range of services not
available to victims through other agencies.
Functioning under the umbrella of the Probation Department has allowed CVAC to utilize
Probation’s resources to benefit victims in the community. This includes accessibility to juvenile
crime reports, criminal offender records, sentencing court orders, court calendars, restitution
status, and an internal process for Victim Impact Statements to be requested and submitted to
the Superior Court. The Probation Department’s Business Office maintains internal accounting
and administrative controls to ensure that both revenues and costs are identified by program
and funding source, and that we are in compliance with mandated grant procedures. A series of
checks and balances and the required Report of Expenditures form assure that Cal OES grant
funds are accounted for and expended in accordance with the grant. The Probation Department
continually reviews program data to ensure compliance with goals and objectives and submits
status reports bi-annually as required.
An organizational chart showing CVAC’s place within the Fresno County Probation
Department, as well as a chart of the program and staffing is attached in the Appendix. Further,
a chart showing the location and staffing patterns of the multiple service locations is attached in
the Appendix.
Subrecipient: County of Fresno Subaward #: VW 15340100
Budget Narrative – Cal OES 2-107 (Revised 7/2015)
1
Budget Narrative
The James Rowland Crime Victim Assistance Center (CVAC) applies annually, through
the State of California’s Request for Applications process, for funding to provide services for
Victims and Witnesses of crime in Fresno County. CVAC provides a comprehensive array of
direct services to victims of all types of crime, including the fourteen mandatory services and all
ten of the optional services delineated in Penal Code Section 13835.
The Governor’s Office of Emergency Services (Cal OES) has allocated $718,841 for
Fresno County to continue this program during fiscal year 2015-16. This grant application
requests funds for expenditure in the Personal Services category only. There is no allocated
cost for Equipment.
The implementing agency (Probation Department) absorbs all operating expenses,
including office supplies, postage, communication, liability insurance, data processing cost,
PeopleSoft human resources charges, PeopleSoft financial charges, vehicle charges, minimum
standard training for employees, costs associated with building maintenance and training/travel
expenses to send the Project Director and Financial Officer to the Cal OES mandatory training.
The salaries of the Project Director and Financial Officer are not paid by funds from this grant;
however, they provide direct services regarding the fiscal requirements of this grant. The
Financial Officer reviews documents for financial matters required by the grant, prepares the
budget and any modifications, monitors compliance with regulations and procedures mandated
by the funding source, and ensures the appropriate expenditure of grant funds.
The Victim/Witness Project Coordinator is a Probation Services Manager (PSM)
responsible for the day to day operation of the project. Grant related duties of the Project
Coordinator/PSM include: recruitment, hiring, training, supervision and evaluation of paid staff;
development and enforcement of policies and procedures for the CVAC; long and short term
program planning; creation and interaction of management information for the project;
Subrecipient: County of Fresno Subaward #: VW 15340100
Budget Narrative – Cal OES 2-107 (Revised 7/2015)
2
facilitation of interagency communication, cooperation and interaction within the Probation
Department; grant writing; budgeting; maintaining ongoing interface with Cal OES; ensuring
compliance with regulations and funding requirements; program evaluation including the
preparation of quarterly progress reports; communication with the California Victims
Compensation Program (Cal VCP); instituting and continuing interagency relationships with
other criminal justice and victim service agencies; and representing the Victim/Witness Project
to the public. The Project Coordinator/PSM aims for optimum service results within the limits of
the agency’s resources and coordinates with state and other local agencies to ensure that the
legislative mandates are being achieved. The Project Coordinator/PSM position is classified as
a Probation Services Manager within the Probation Department structure. The educational
requirement attached to this position is a Bachelor’s Degree in psychology, sociology,
criminology, or a closely related field.
The Victim/Witness Advocate position provides the mandated and optional services to
victims/witnesses of all types of crime countywide. This includes the thirteen mandatory and all
ten optional services outlined in Penal Code Section 13835. These services, which are also
provided to victim family members and witnesses of crimes, include advising participants of
program services and outreach activities; referring program participants to professional care
providers; explaining the process of the criminal justice system; accompanying victims, family
members, and witnesses to court and related hearings; and assisting participants with claim
applications. Sixty semester units of academic work from one or more of the following
disciplines: psychology, sociology, criminology or a related field is required for this position.
The Program Technician performs various tasks which include, but are not limited to
paraprofessional/technical work in support of County department programs and services in
knowledge, interpretation, and application of County policies, rules, regulations, and
procedures. The Program Technician reports to the Project Coordinator/PSM and reviews the
program policies, rules, regulations, and procedures as required by State for grant funding
Subrecipient: County of Fresno Subaward #: VW 15340100
Budget Narrative – Cal OES 2-107 (Revised 7/2015)
3
purposes. Other responsibilities include maintaining record keeping systems, data entry, and
statistical input, as well as monitoring student intern and volunteer hours in accordance with the
daily operations of the CVAC. The Program Technician assists the Project Coordinator with the
preparation of mandated quarterly and annual reports as required by Cal OES. The Program
Technician also serves as back up at the reception window, greets clients and answers
incoming phone calls. Completion of sixty (60) semester units of coursework that is acceptable
within the United States’ accredited college or university system is required for this position.
This program relies on services provided by volunteers. The Probation Department
recruits volunteers through colleges, job fairs, community presentations and service agencies.
Volunteers are required to complete an application similar to an employment application and to
agree to submit to a background check. Once cleared, volunteers are issued ID cards and
entered into a data base from which work units within the Probation Department may select
individuals. Thus, programs can choose volunteers with full confidence that appropriate
background clearances are on file, and the volunteer may begin work without delay.
While all staff at CVAC is committed to serving victims of crime, one hundred percent of staff
time specified in this proposal for grant funding is committed to the goals and objectives of this
project.
The Victim Witness program does not use sub-contractors or have unusual
expenditures. No mid-year salary range adjustment is required, as it has been calculated over a
twelve-month period and is reflected in the Personal Service section of this report. Operating
expenses absorbed by the Probation Department allow program staff to be responsive to the
basic rights and needs of victims and witnesses within Fresno County. The Probation
Department’s provision of space, supplies, office equipment, communication technology,
administrative support and transportation provides a base from which grant-funded program
staff is able to provide efficient and effective delivery of services which are consistent with the
stated goals and objectives outlined in the grant application.
Subrecipient: County of Fresno Subaward #: VW 15340100
Budget Narrative – Cal OES 2-107 (Revised 7/2015)
4
NOTE: Position Descriptions for all staff funded by the grant are included in the Application
Appendix.
BUDGET CATEGORY AND LINE ITEM DETAIL
Cal OES 2-106a (Revised 7/2015)
VOCA 15 MATCH VWA0 15
COST
$0
$76,466 $76,466
$0
$47,768 $47,768
$5,850 $5,850
$5,843 $5,843
$0
$0
$0
$0
$124,020 $124,020
$0
$77,475 $77,475
$6,611 $6,611
$17,529 $17,529
$0
$0
$0
$82,680 $82,680
$0
$49,393 $49,393
$6,325 $6,325
$11,686 $11,686
$0
$0
$0
$0
$68,744 $68,744
$0
$20,683 $13,008 $33,691
$5,259 $5,259
$11,686 $11,686
$0
$0
$0
$32,318 $32,318
$0
$15,839 $15,839
$2,472 $2,472
$5,843 $5,843
$0
$0
$0
$31,343 $31,343
$0
$0
$0
$0
$0
$0
$0
$357,708 $89,427 $271,706 $718,841
$718,841
Project Coordinator (Probation Services Manager) 1 @ 100%
Life & Disability Insurance - $292 per annum (Manager only) (will not claim)
Benefit Administration - $113 per annum per FTE (will not claim)
VICTIM WITNESS ADVOCATE 3 @ 100 %
Retirement - 49.01% of Salary ($32,318 x 49.01% = $15,839)
Retirement - 49.01% of Salary ($68,744 x 49.01% = $33,691)
Retirement - 62.47% of Salary ($76,466 x 62.47% = $47,768)
Retirement - 62.47% of Salary ($124,020 x 62.47% = $77,475)
Subaward #: VW15340100
Health Insurance - $5,843 per annum per FTE - ($5,843 x 2 = $11,686)
Benefit Administration - $113 per annum per FTE ($113 x 3 = $339 (will not claim)
OASDI - 7.65% of Salary ($124,020 x 7.65% = $9,488) (will only claim $6,611)
Retirement - 59.74% of Salary ($82,680 x 59.74% = $49,393)
Benefit Administration - $113per annum per FTE - ($113 x 2 = $226) (will not claim)
OASDI - 7.65% of Salary ($68,744 x 7.65% = $5,259)
Subrecipient: County of Fresno
PERSONAL SECTION TOTAL
Unemployment - .00018 of salary ($39,382 x .00018 = $7) (will not claim)
Retirement - 62.47% of Salary ($39,382 x 62.47% = $24,602) (will not claim)
PROGRAM TECHNICIAN 1 @ 85%
Salary - ($1,782 x 26 pay period x 85% = $39,382) (will only claim $31,343)
Personal Section Totals
Benefit Administration - $91 per annum per FTE (will not claim)
Health Insurance - $5,843 per annum per FTE (will not claim)
OASDI - 7.65% of Salary ($39,382 x 7.65% = $3,013) (will only claim)
Salary - ($2,941 x 26 pay period) = $76,466
Salary - ($1,590 x 26 pay period x 3 employees = $124,020)
Salary - ($1,243 x 26 pay period = $32,318)
A. Personal Services – Salaries/Employee Benefits
OASDI - 7.65% of Salary ($82,680 x 7.65% = $6,325)
Health Insurance - $5,843 per annum per FTE - ($5,843 x 2 = $11,686)
Unemployment - .00018 of salary ($124,020 x .00018 = $22) (will not claim)
OASDI - 7.65% of Salary ($32,318 x 7.65% = $2,472)
Benefit Administration - $113 per annum per FTE - ($113 x 2 = $226) (will not claim)
Unemployment - .00018 of salary - $74,466 x .00018 = $14 (will not claim)
OASDI - 7.65% of Salary ($76,466 x 7.65% = $5,850)
Health Insurance - $5,843 per annum per FTE
Unemployment - .00018 of salary ($82,680 x .00018 = $15) (will not claim)
Health Insurance - $5,843 per annum per FTE ($5,843 x 3 = $17,529)
Benefit Administration - $113 per annum per FTE (will not claim)
Unemployment - .00018 of salary ($32,318 x .00018 = $6) (will not claim)
VICTIM WITNESS ADVOCATE 1 @ 100 %, RETIREMENT @ TIER 5
Health Insurance - $5,843 per annum per FTE
Salary - ($1,590 x 26 pay period x 2 employees = $82,680)
VICTIM WITNESS ADVOCATE 2@ 100 %, RETIREMENT @ TIER 2
VICTIM WITNESS ADVOCATE 2 @ 100 %, RETIREMENT @ TIER 5
Unemployment - .00018 of salary ($68,744 x .00018 = $12) (will not claim)
Salary - ($1,322 x 26 pay period x 2 employees = $68,744)
BUDGET CATEGORY AND LINE ITEM DETAIL
Cal OES 2-106a (Revised 7/2015)
VOCA 15 MATCH VWA0 15
COST
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0 $0 $0 $0
$0
Subaward #: VW15340100Subrecipient: County of Fresno
B. Operating Expenses
OPERATING SECTION TOTAL
OPERATING SECTION TOTAL
BUDGET CATEGORY AND LINE ITEM DETAIL
Cal OES 2-106a (Revised 7/2015)
VOCA 15 MATCH VWA0 15 COST
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0
$0 $0 $0 $0
$0 $0 0
Total Project Cost*
EQUIPMENT SECTION TOTAL
Category Totals
Same as Section 12G on the Grant
Subaward Face Sheet
Equipment Section Totals
Subrecipient: County of Fresno Subaward #: VW15340100
C. Equipment
$718,841
$0
$89,427 $271,706$357,708
FRESNO COUNTY
REVISED
11/24/14
PROBATION SERVICES MANAGER
DEFINITION:
Under general direction, manages the activities of a program, unit, and/or function within a
division of the Probation Department; and performs related work as required.
DISTINGUISHING CHARACTERISTICS:
The Probation Department, under administration of the Chief Probation Officer, is a State-
mandated, justice system department. The Department is responsible for preparing pre-
sentence evaluations, providing pre-trial services, conducting evidence-based practice
assessments, and providing pre and post-sentence supervision of adult and juvenile offenders,
to include preventive services.
The Probation Services Manager, reporting to a Probation Division Director, manages the
day-to-day operations and activities of a program, unit and/or function within a division of the
Probation Department. Responsibilities include planning, developing, interpreting, implementing
and evaluating program goals, policies and procedures in compliance with federal, state, and
local rules and regulations; joint agency planning and implementation; and supervising
subordinate staff.
SAMPLE OF DUTIES:
The information listed below is meant to serve as samples of job duties and responsibilities
for positions in this classification. This list is neither inclusive nor exclusive, but indicative of
several types of duties performed. Consequently, this information does not reflect Essential
Functions for positions in this classification.
1. Manages the day-to-day operations and activities of a program, unit and/or function within a
division of the department.
2. Plans, develops, establishes, implements, evaluates, coordinates, communicates, and
interprets department and division goals, objectives, policies, procedures, programs, and
services in collaboration with and to department administration and subordinates.
3. Interviews, selects, trains, evaluates, develops, supervises, and disciplines subordinate
staff.
4. Confers with a Probation Division Director and subordinates regarding programs, policies,
procedures, and operational problems.
5. Establishes and maintains liaison with the courts, government agencies, private agencies,
and community agencies.
6. Represents the Department in meetings with commissions, committees, community
agencies, and other public groups.
7. Prepares, develops, justifies, and manages a budget specific to a program, unit and/or
function; monitors and controls expenditures.
PROBATION SERVICES MANAGER (Cont'd)
SAMPLES OF DUTIES: (Cont'd)
8. Confers with staff regarding difficult and problematic cases and monitors implemented
problem resolution case plans.
9. Assists in developing, coordinating, implementing, and evaluating in-service training
programs.
10. Performs special projects as directed.
11. Prepares and/or directs the preparation of reports, correspondence, special studies, and
research.
12. Prepares and makes media presentations.
13. Assists in grant preparation, oversees grant program operations, reports to the funding
agencies as required.
14. May serve as Acting Probation Division Director in their absence.
15. May be required to maintain and use a firearm while on duty.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of:
Federal, state, and local criminal justice laws, regulations, codes and ordinances pertinent
to adult and juvenile detention and probation work;
Departmental practices, rules, regulations, policies and procedures;
Personnel management and practices, including staff development and supervision;
Effective organizational and time management principles and techniques;
Criminal justice related legal terminology;
Principles and practices of project management;
Principles and practices of budget and fiscal management;
Grant funded programs and requirements;
Contract management and monitoring;
Information and data gathering techniques.
Skills/Abilities to:
Prepare and/or assist in the development of departmental rules, policies and procedures;
Understand, interpret and apply departmental policies, rules, regulations and procedures;
Manage and evaluate the work of staff;
Problem solve, analyze and make recommendations for appropriate course of action;
Research, collect, interpret and evaluate data;
Prepare accurate, clear and concise reports and other documents;
Communicate effectively both orally and in writing;
Establish and maintain effective interpersonal relationships at all organizational levels, as
well as with other agencies and the public;
Demonstrate and maintain a high degree of initiative, maturity, integrity, loyalty,
accountability and good judgment;
Carry a firearm on duty for certain assignments.
PROBATION SERVICES MANAGER (Cont'd)
MINIMUM QUALIFICATIONS:
Education: Possession of a bachelor's degree that is acceptable within the United States’
accredited college or university system.
Experience: Five (5) years of full-time, paid work experience equivalent to that gained as a
Deputy Probation Officer or Supervising Juvenile Correctional Officer, or
combination thereof with the County of Fresno.
Substitution: Possession of a master’s degree in public administration, criminology,
psychology, social work or a closely related field that is acceptable within the
United States’ accredited college or university system may be substituted for
one (1) year of the required experience.
License: Possession of a valid Class "C" driver's license, or equivalent.
Other: Under California Penal Code Section 830.5, the Probation Services Manager
classification is defined as a Peace Officer. Therefore, candidates must meet
minimum standards as listed in the California Government Code Sections
1029 and 1031. In addition they must meet physical standards established by
the California Board of State and Community Corrections and any other pre-
employment as well as ongoing peace officer requirements pursuant to
federal, state and local legislation.
JCN: 2003
FRESNO COUNTY
REVISED
9/11/96
VICTIM–WITNESS ADVOCATE
DEFINITION:
Under general supervision, provides a variety of services to victims and witnesses
participating in the Probation Department's Victim-Witness Assistance Program; and performs
related work as required.
DISTINGUISHING CHARACTERISTICS:
The Victim-Witness Advocate classification is used in the Fresno County Probation
Department. The Probation Department is a State-mandated rehabilitative agency responsible for
the supervision of adult and juvenile offenders. Organizationally, the Department is composed of
four major divisions: Adult Probation Services, Juvenile Probation Services, Special Probation
Services, and Juvenile Institutions. The Victim-Witness Advocate classification is utilized in the
Special Probation Services division.
Within this framework, the Victim-Witness Advocate, reporting to a Probation Services
Manager, is primarily responsible for assisting victims of crimes by providing the mandated services
of the Victim-Witness Assistance Program. These services, which are also provided to victim family
members and witnesses of crimes, include advising participants of program services and outreach
activities; referring program participants to professional care providers; explaining the process of
the criminal justice system; accompanying victims, family members, and witnesses to court and
related hearings; and assisting participants with claim applications.
Incumbents must possess the following: strong organizational, problem solving and
interpersonal skills; ability to identify and be responsive to needs of victims of crimes and relate well
to them; ability to understand, interpret, and apply laws, rules, and regulations related to a victim-
witness program; ability to demonstrate sensitivity to and establish rapport with the cultural/ethnic
diversity of the service population which includes persons of differing racial, social, and economic
backgrounds; ability to demonstrate sensitivity to the needs of special service populations, e.g. the
differently-abled, young children, elderly, etc.; and ability to exhibit emotional stability under
conditions of high stress, limited supervision, and rapidly changing situations and circumstances. In
addition, incumbents should be able to effectively interview program participants to obtain and
record factual information, communicate effectively both orally and in writing, coordinate the work of
program volunteers, and maintain confidentiality.
SAMPLES OF DUTIES:
The information listed below is meant to serve as samples of the job duties and
responsibilities for positions in this classification. This list is neither inclusive nor exclusive, but
indicative of several types of duties performed. Consequently, this information does not reflect
Essential Functions for any given position in this classification.
1. Interviews victims and witnesses of all types of crimes to obtain factual information needed to
determine eligibility for participation in the Victim-Witness Assistance Program.
2. Advises program participants of available services and assists them in obtaining appropriate
services.
VICTIM-WITNESS ADVOCATE (Cont’d)
SAMPLES OF DUTIES: (Cont’d)
3. Refers participants to professional psychological, health, medical, and social services care
providers.
4. Interprets and explains program laws, rules, and regulations and orients participants to the
criminal justice system.
5. May accompany victims and witnesses to court and related hearings.
6. Assists participants with claim applications.
7. Transports or arranges transportation for victims and witnesses.
8. Conducts program educational presentations to law enforcement, schools, community
agencies, and other criminal justice system agencies.
9. Translates as required to meet program participant needs. Translating may be in oral or
written form.
10. Compiles statistical data for use in preparing reports and surveys.
11. May act as liaison between Department and law enforcement, courts and community
agencies.
12. Prepares correspondence, memoranda, and reports.
MINIMUM QUALIFICATIONS:
Education: Sixty (60) semester units of academic work from an accredited college or
university which is acceptable within the Unites States' accredited college or
university system which included fifteen (15) semester units from one or more of
the following disciplines: Psychology, Sociology, Social Welfare, Criminology, or
a closely related field.
OR
Experience: Full-time, paid work experience in criminal justice, victim services, peer
counseling, or other services which is comparable to experience gained as a
Victim-Witness Advocate with Fresno County may be substituted for the above
course work on a year-for-year basis.
License: Possession of a valid Class "C" California Driver's License may be required.
Other: Incumbents of positions in this classification must complete the required
minimum hours of entry level training provided by the Department within the first
twelve (12) months of appointment.
JCN: 2033
FRESNO COUNTY
REVISED
10/31/13
PROGRAM TECHNICIAN I
DEFINITION:
Under immediate supervision, performs paraprofessional/technical work involving the
application of technical principles and procedures in support of County programs and services;
and performs related work as required.
DISTINGUISHING CHARACTERISTICS:
The Program Technician classification series is used in County departments to perform
paraprofessional/technical work in support of County programs and services. Positions in this
classification series focus on the technical aspects of the work involved in developing,
implementing, and evaluating various programs within the County. In addition, positions can be
used in both staff and line staff capacities. Incumbents in the Program Technician classification
series typically report to incumbents occupying professional, supervisory, or managerial
positions.
Program Technician I is the entry level classification in the Program Technician series.
The Program Technician I classification differs from Program Technician II in that the
assignments at the I level are subject to close supervision and review, while the Program
Technician II is the experienced level, expected to complete assignments with minimal
supervision, and given increased responsibility and latitude of judgment to complete
assignments.
The Program Technician classification series differs from the general clerical
classifications in that, while incumbents within the Program Technician series may perform
clerical support activities, the emphasis of their job duties and responsibilities is on the
command and application of technical knowledge and interpretation.
SAMPLES OF DUTIES:
The information listed below is meant to serve as samples of job duties and
responsibilities for positions in this classification. This list is neither inclusive nor exclusive, but
indicative of several types of duties performed. Consequently, this information does not reflect
Essential Functions for any given position in this classification.
1. Performs paraprofessional/technical work in support of County department programs and
services involving the knowledge, interpretation, and application of County policies, rules,
regulations, and procedures.
2. Communicates and interprets department/program policies, rules, regulations, and
procedures.
3. Reviews, processes and maintains program transactions, records and other documents in
accordance with County policies, rules, regulations, and procedures.
PROGRAM TECHNICIAN I (Cont'd)
SAMPLES OF DUTIES: (Cont'd)
4. Assists in the preparation and maintenance of statistical data, reports, correspondence,
special studies, and conducts research.
5. Provides input in developing and evaluating program policies and procedures.
6. May act in a lead capacity over programs, staff or special projects, which involves
assigning, reviewing and coordinating the work of staff.
7. May train other staff in program policies, rules, regulations, and procedures.
8. May represent the department in meetings with other County department staff, other
governmental agencies, and the public.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of:
Operations, services, activities of the department or program to which assigned;
Department policies, rules, regulations, and procedures;
Basic principles of record keeping, case files, and records management;
Standard office applications, including computer software such as Microsoft Office;
Proper English usage, grammar, spelling and punctuation;
Basic mathematics and statistics;
Principles and practices of effective customer service.
Skills/Abilities to:
Understand, interpret, and apply department/program policies, rules, regulations and
procedures;
Learn program terminology;
Assess and interpret the significance of report data and develop findings and
recommendations based upon the data;
Perform basic mathematical computations;
Operate a personal computer, multi-line telephone system, and other office machines;
Alphabetize, file, and maintain various records;
Organize work and set priorities;
Work independently and in a team-oriented environment;
Effectively multi-task and consistently meet changing and challenging deadlines;
Assign, review and coordinate the work of staff;
Understand and carry out oral and written instructions;
Communicate effectively, both orally and in writing;
Establish and maintain effective working relationships at all organizational levels and with
the public;
Maintain a high degree of initiative, maturity, integrity, and exercise sound judgment.
PROGRAM TECHNICIAN I (Cont'd)
MINIMUM QUALIFICATIONS:
Applicants must qualify under one (1) of the options listed below:
OPTION 1: Education: Completion of sixty (60) semester units of coursework that is
acceptable within the United States’ accredited college or
university system.
OPTION 2: Experience: Four (4) years of full-time, paid clerical work experience, two (2)
years which involved the knowledge, interpretation and application
of policies, rules, regulations and procedures.
In addition to the options listed above, the following may be required:
License: A valid driver's license may be required.
Note: Recruitment and/or certification may be limited to candidates with an experience or
education background related to the specific position vacancy.
JCN: 3620