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HomeMy WebLinkAboutAgreement A-15-025 with Aramark.pdf1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 AGREEMENT #15-025 AGREEMENT THIS AGREEMENT is made and entered into this 13TH day of January 2015, by and between the COUNTY OF FRESNO, a political subdivision of the State of California, hereinafter referred to as "COUNTY", and Aramark Uniform Services a division of Aramark Uniform & Career Apparel LLC ., whose address is 3333 N. Sabre Ave., Fresno, CA 93727, hereinafter referred to as "CONTRACTOR". WIT N E S S E T H : WHEREAS, the COUNTY has a need for a qualified vendor to provide rental , laundering and delivery of uniforms, linens, mats and miscellaneous janitorial items , as set forth in COUNTY's Request for Proposal No. 954-5299 and all addendums thereto (collectively, the "RFP"); and WHEREAS, the CONTRACTOR is engaged in the business of performing such services and responded to the request for proposal; and WHEREAS, the CONTRACTOR is qualified and willing to perform such services. NOW, THEREFORE, both parties agree as follows : 1. OBLIGATIONS OF THE CONTRACTOR A. CONTRACTOR shall provide all labor, materials, equipment, supplies, taxes , 17 insurance , and warranties etc. to perform services in accordance with COUNTY's RFP and 18 CONTRACTOR's Response to RFP (the "Response") attached hereto as Exhibit A which is incorporated 19 herein by reference . 20 21 2. OBLIGATIONS OF THE COUNTY A. COUNTY shall work with the CONTRACTOR to compile a detailed list of the 22 quantity and type of uniforms for each employee by department and delivery location. COUNTY and 23 CONTRACTOR agree that the detailed list is subject to change based upon the needs of the COUNTY. 24 25 B. COUNTY shall provide a list of contact information for each delivery location . C. COUNTY shall provide all information reasonably necessary for CONTRACTOR to 26 properly complete service requests. 27 28 3. TERM This Agreement shall become effective on the 1st day of April , 2015 and shall -1- 1 terminate on the 31st day of March 2018. This Agreement may be extended for two (2), one (1) year 2 extensions upon written authorization from the COUNTY 's Director of Internal Services/Chief Information 3 Officer or his designee . 4 5 4. TERMINATION A. Non-Allocation of Funds -The terms of this Agreement , and the services to be 6 provided thereunder, are contingent on the approval of funds by the appropriating government agency . 7 Should sufficient funds not be allocated , the services provided may be modified , or this Agreement 8 terminated, at any time by giving the CONTRACTOR thirty (30) days advance written notice . 9 B . Breach of Contract-The COUNTY may immediately suspend or terminate this 10 Agreement in whole or in part, where in the determination of the COUNTY there is: 11 12 13 14 15 1) An illegal or improper use of funds ; 2) A failure to comply with any material term of this Agreement; 3) A substantially incorrect or incomplete report submitted to the COUNTY; 4) Improperly performed service that will not or cannot be reasonably corrected by the CONTRACTOR 16 In no event shall any payment by the COUNTY constitute a waiver by the COUNTY of any 17 breach of this Agreement or any default which may then exist on the part of the CONTRACTOR Neither 18 shall such payment impair or prejudice any remedy available to the COUNTY with respect to the breach or 19 default. The COUNTY shall have the right to demand of the CONTRACTOR the repayment to the 20 COUNTY of any funds disbursed to the CONTRACTOR under this Agreement, which in the judgment of 21 the COUNTY were not expended in accordance with the terms of this Agreement. The CONTRACTOR 22 shall promptly refund any such funds upon demand. 23 C . Without Cause-Under circumstances other than those set forth above , this 24 Agreement may be terminated by COUNTY upon the giving of thirty (30) days advance written notice of an 25 intention to terminate to CONTRACTOR 26 5 . COMPENSATION/INVOICING : COUNTY agrees to pay CONTRACTOR and 27 CONTRACTOR agrees to receive compensation pursuant to the rates set forth in the RFP for the initial 28 three (3) years of this Agreement. CONTRACTOR may request changes to the cost proposal for either -2 - 1 of the renewal periods , however any proposed rate increases must be submitted to the COUNTY in 2 writing at least ninety (90) days prior to the then current contract expiration date and shall be subject to 3 the approval of COUNTY's Director of Internal Services/Chief Information Officer or his designee. 4 Maximum compensation under the terms of this Agreement shall not exceed $175,000 5 annually. In no event shall services performed under this Agreement be in excess of $525,000 during the 6 three-year term of this Agreement, nor shall services performed under this Agreement be in excess of 7 $875 ,000 for the potential five-year term of this Agreement. 8 CONTRACTOR and COUNTY shall together compile a master list of COUNTY 9 departments being serviced under this Agreement. CONTRACTOR shall submit monthly invoices to each 1 0 such department in arrears following the final date of service in each calendar month. Payment shall be 11 made by COUNTY within forty-five (45) days from receipt of an approved invoice . 12 6 . INDEPENDENT CONTRACTOR: In performance of the work, duties and obligations 13 assumed by CONTRACTOR under this Agreement, it is mutually understood and agreed that 14 CONTRACTOR, including any and all of the CONTRACTOR'S officers, agents, and employees will at all 15 times be acting and performing as an independent contractor, and shall act in an independent capacity and 16 not as an officer, agent, servant , employee , joint venturer, partner, or associate of the COUNTY. 17 Furthermore , COUNTY shall have no right to control or supervise or direct the manner or method by which 18 CONTRACTOR shall perform its work and function . However, COUNTY shall retain the right to administer 19 this Agreement so as to verify that CONTRACTOR is performing its obligations in accordance with the 20 terms and conditions thereof. 21 CONTRACTOR and COUNTY shall comply with all applicable provisions of law and 22 the rules and regulations , if any , of governmental authorities having jurisdiction over matters the subject 23 thereof. 24 Because of its status as an independent contractor, CONTRACTOR shall have 25 absolutely no right to employment rights and benefits available to COUNTY employees. CONTRACTOR 26 shall be solely liable and responsible for providing to , or on behalf of, its employees all legally-required 27 employee benefits. In addition , CONTRACTOR shall be solely responsible and save COUNTY harmless 28 from all matters relating to payment of CONTRACTOR'S employees , including compliance with Social -3- 1 Security withholding and all other regulations governing such matters. It is acknowledged that during the 2 term of this Agreement, CONTRACTOR may be providing services to others unrelated to the COUNTY or 3 to this Agreement. 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 7. MODIFICATION: Any matters of this Agreement may be modified from time to time by the written consent of all the parties without, in any way, affecting the remainder. 8 . NON-ASSIGNMENT: Neither party shall assign, transfer or sub-contract this Agreement nor their rights or duties under this Agreement without the prior written consent of the other party. 9. HOLD HARMLESS: CONTRACTOR agrees to indemnify, save, hold harmless, and at COUNTY'S request, defend the COUNTY, its officers, agents, and employees from any and all costs and expenses , damages, liabilities , claims, and losses occurring or resulting to COUNTY in connection with the performance, or failure to perform , by CONTRACTOR, its officers, agents, or employees under this Agreement, and from any and all costs and expenses , damages, liabilities , claims , and losses occurring or resulting to any person, firm , or corporation who may be injured or damaged by the performance , or failure to perform, of CONTRACTOR, its officers , agents, or employees under this Agreement. 10. INSURANCE Without limiting the COUNTY's right to obtain indemnification from CONTRACTOR or any third parties , CONTRACTOR, at its sole expense , shall maintain in full force and effect, the following insurance policies or a program of self-insurance, throughout the term of this Agreement: A. Commercial General Liability Commercial General Liability Insurance with limits of not less than One Million Dollars ($1 ,000,000) per occurrence and an annual aggregate of Two Million Dollars ($2,000,000). This policy shall be issued on a per occurrence basis. COUNTY may require specific coverages including completed operations, products liability, contractual liability, Explosion-Collapse-Underground, fire legal liability or any other liability insurance deemed necessary because of the nature of this contract. B . Automobile Liability Comprehensive Automobile Liability Insurance with limits for bodily injury of not less than Two Hundred Fifty Thousand Dollars ($250 ,000.00) per person , Five Hundred Thousand Dollars -4- 1 ($500 ,000 .00) per accident and for property damages of not less than Fifty Thousand Dollars ($50 ,000.00}, 2 or such coverage with a combined single limit of Five Hundred Thousand Dollars ($500 ,000.00). Coverage 3 should include owned and non-owned veh icles used in connection with this Agreement. 4 C. Profess ional Liability 5 If CONTRACTOR employs licensed professional staff, (e .g ., Ph.D ., R.N ., 6 L.C .S.W ., M.F.C .C.) in providing serv ices , Professional Liability Insurance with limits of not less than One 7 Million Dollars ($1 ,000,000 .00) per occurrence , Three Million Dollars ($3 ,000 ,000 .00) annual aggregate. 8 D. Worker's Compensation 9 A policy of Worker's Compensation insurance as may be required by the California 1 0 Labor Code. 11 CONTRACTOR shall obtain endorsements to the Commercial General Liability 12 insurance naming the County of Fresno , its officers , agents , and employees , individually and collectively , as 13 additional insured , but only insofar as the operations under this Agreement are concerned . Such coverage 14 for additional insured shall apply as primary insurance and any other insurance , or self-insurance , 15 maintained by COUNTY, its officers , agents and employees shall be excess only and not contributing with 16 insurance provided under CONTRACTOR's policies herein . This insurance shall not be cancelled or 17 changed without a minimum of thirty (30 ) days advance written notice given to COUNTY. 18 Within Thirty (30) days from the date CONTRACTOR signs and executes this 19 Agreement , CONTRACTOR shall provide certificates of insurance and endorsement as stated above for all 20 of the foregoing policies , as required herein , to the County of Fresno , Gary Cornuelle, 4525 E. Hamilton 21 Ave., Fresno , CA 93702 , stating that such insurance coverages have been obtained and are in full force ; 22 that the County of Fresno , its officers , agents and employees will not be responsible for any premiums on 23 the policies ; that such Commercial General Liability insurance names the County of Fresno , its officers , 24 agents and employees , individually and collect ively , as additional insured, but only insofar as the operations 25 under this Agreement are concerned ; that such coverage for additional insured shall apply as primary 26 insurance and any other insurance, or self-insurance , maintained by COUNTY, its officers , agents and 27 employees , shall be excess only and not contributing with insurance provided under CONTRACTOR's 28 policies herein ; and that this insurance shall not be cancelled or changed without a minimum of thirty (30) -5- 1 days advance, written notice given to COUNTY. 2 In the event CONTRACTOR fails to keep in effect at all times insurance coverage as 3 herein provided , the COUNTY may, in addition to other remedies it may have , suspend or terminate this 4 Agreement upon the occurrence of such event. 5 All policies shall be issued by admitted insurers licensed to do business in the State of 6 California , and such insurance shall be purchased f rom companies possessing a current A.M. Best, Inc. 7 rating of A FSC VII or better. 8 11. AUDITS AND INSPECTIONS: The CONTRACTOR shall at any time during business 9 hours , and as often as the COUNTY may deem necessary, make available to the COUNTY for examination 1 0 all of its records and data with respect to the matters covered by this Agreement. The CONTRACTOR 11 shall , upon request by the COUNTY, perm it the COUNTY to aud it and inspect all of such records and data 12 necessary to ensure CONTRACTOR'S compl iance with the terms of this Agreement. 13 If this Agreement exceeds ten thousand dollars ($1 0 ,000.00), CONTRACTOR shall be 14 subject to the examination and audit of the Auditor General for a period of three (3) years after fina l 15 payment under contract (Government Code Section 8546.7). 16 12. NOTICES: The persons and their addresses having authority to give and receive 17 notices under this Agreement include the following : 18 19 20 COUNTY COUNTY OF FRESNO Gary Cornuelle 4525 E. Hamilton Ave ., 2"d Floor Fresno, CA 93702 CONTRACTOR ARAMARK UNIFORM SERVICES Bill Howard 1419 National Drive Sacramento, CA 95834 21 Any and all notices between the COUNTY and the CONTRACTOR provided for or 22 permitted under this Agreement or by law shall be in writ ing and shall be deemed duly served when 23 personally delivered to one of the part ies , or in lieu of such personal services , when deposited in the United 24 States Mail , postage prepaid , addressed to such party . 25 13. GOVERNING LAW: Venue for any action arising out of or related to this Agreement 26 shall only be in Fresno County, Californ ia . 27 The rights and obl igations of the parties and all interpretation and performance of this 28 Agreement shall be governed in all respects by the laws of the State of California . -6 - 1 14. DISCLOSURE OF SELF-DEALING TRANSACTIONS 2 This provision is only applicable if the CONTRACTOR is operating as a corporation 3 (a for-profit or non-profit corporation) or if during the term of the agreement, the CONTRACTOR 4 changes its status to operate as a corporation. 5 Members of the CONTRACTOR 's Board of Directors shall disclose any self-dealing 6 transactions that they are a party to while CONTRACTOR is providing goods or performing services 7 under this agreement. A self-dealing transaction shall mean a transaction to which the CONTRACTOR 8 is a party and in which one or more of its directors has a material financial interest. Members of the 9 Board of Directors shall disclose any self-dealing transactions that they are a party to by completing and 10 signing a Self-Dealing Transaction Disclosure Form , attached hereto as Exhibit 1 and incorporated 11 herein by reference, and submitting it to the COUNTY prior to commencing with the self-dealing 12 transaction or immediately thereafter. 13 15. ENTIRE AGREEMENT: This Agreement constitutes the entire agreement between 14 the CONTRACTOR and COUNTY with respect to the subject matter hereof and supersedes all previous 15 Agreement negotiations , proposals , commitments , writings , advertisements, publications , and 16 understanding of any nature whatsoever unless expressly included in this Agreement. In the event of any 17 inconsistency in interpreting the documents which constitute this Agreement, the inconsistency shall be 18 resolved by giving precedence in the following order of priority : (1) the text of this Agreement (excluding the 19 COUNTY'S RFP and CONTRACTOR 's Response thereto); (2) COUNTY'S RFP; and (3) CONTRACTOR's 20 Response to the RFP (exhibit A). 21 22 23 24 25 26 27 28 -7- MAMAAK UNfFORM & CAREER APPAREL, LLC Certificate of Secretary I, JAMES C. LEE, do hereby certify that I am the Secretary of ARAMARK Uniform & Career Apparel, LLC.. a Delaware limited liability company (the "Company•), and that, as such, I am authorized to execute this Certificate on behalf of the Company, and further certify that: 1) The following resolutions are true and correct copies of the resorutions duly adopted by the sole Member of the Company, by unanimous consent in lieu of a meeting: RESOLVED, that each officer of the Company is authorized to execute and deliver applicatipns, bonds, and other documents required by state, local, or federal authorities to Provide services at any location operated or managed by the Company ("Location"). RESOlVED, that the President, or any Vice President or the Treasurer of the Company, while acting in such capacity, be and each hereby is authorized and empowered to negotiate, enter into and execute for and in the name of the Company, any and all assignments, contracts (including without limitation bids and proposals) and other instruments relating to the business of the Company; provided, hPwever, that such authorization specifically does not apply to promissory notes or other evidences of indebtedness and pledges, mortgages or other hypothecation of assets of the Company, or the guarantee or assumption of obligations of any third party, either direcUy or indirectly. . 2) Said resolutions have not been modified and remain in full force and effect as of the date hereof; 3) David Michaelson Is Vice President of the Company. IN WITNESS WHEREOF. I have hereunto set my hand and aflbced the seal of the Company this 2nd day of August 2012. STATE OF CAUFORNlA } }ss. COUNTY OF LOS ANGELES ) On August 2, 2012, before me, a Notary Public, appeared James C. lee, personally known to me or proved to me on the basis of satisfactory evidence to be the person whose name is subscribed to the foregoing document and acknowledged to me that he executed the same in his authorized capacity and that by his signature on the document the person or the entity upon behalf of which the person acted, executed the document. IN WITNESS WHEREOF, I have hereunto set my hand and official seal. hlilturLj ~\11 ~ Notary Public (Notary Seal) My Commission Expires: October 22. 20 14 1 IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of the day and year first 2 hereinabove written. 3 4 5 6 7 James C. Lee, Secretary ARAMARK UNIFORM SERVICES A DIVISION OF 8 ARAMARK UNIFORM & CAREER APPAREL , LLC. 3333 N. SABRE 9 FRESNO , CA 93727 10 11 12 13 14 15 16 17 18 19 20 DATE: December 12, 2014 APPROVEDASTOLEGALFORM 21 FOR ACCOUNTING USE ONLY: 22 ORG No.: Various OrQs Account No.: 23 24 25 26 27 28 ATTEST : BERNICE E. SEIDEL , Clerk Board of Supervisors By &~=t;..~~ Depuy DATE : REVIEWED & RECOMMENDED FOR ~ -8- Robert W. Bash, Director of Internal Services/ Chief Information Officer APPROVED AS TO ACCOUNTING FORM ~{,~ Vicki Crow Auditor-Controller/Treasurer-Tax Collector 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Exhibit 1 SELF-DEALJNG TRANSACTION DISCLOSURE FORM In order to conduct business with the County of Fresno (hereinafter referred to as "County"), members of a contractor's board of directors (hereinafter referred to as "County Contractor"), must disclose any self-dealing transactions that they are a party to while providing goods, performing services , or both for the County . A self-dealing transaction is defined below: "A self-dealing transaction means a transaction to which the corporation is a party and in which one or more of its directors has a material financial interest" The definition above will be utilized for purposes of completing this disclosure form . INSTRUCTIONS (1) Enter board member's name, job title (if applicable), and date this disclosure is being made . (2) Enter the board member's company/agency name and address. (3) Describe in detail the nature of the self-dealing transaction that is being disclosed to the County . At a minimum , include a description of the following : a . The name of the agency/company with which the corporation has the transaction ; and b. The nature of the material financial interest in the Corporation's transaction that the board member has . (4) Describe in detail why the self-dealing transaction is appropriate based on applicable provisions of the Corporations Code. (5) Form must be signed by the board member that is involved in the self-dealing transaction described in Sections (3) and (4). -9- 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 (1) Company Board Member Information: Name: Date: Job Title: (2) Company/Agency Name and Address : (3) Disclosure (Please describe the nature of the self-dealing transaction you are a party to): (4) Explain why this self-dealing transaction is consistent with the requirements of Corporations Code 5233 (a): (5) Authorized Signature Signatur~: I Date: I -10- EXHIBIT ''A'' COUNTY OF FRESNO REQUEST FOR PROPOSAL NUMBER: 954-5299 COUNTYWIDE UNIFORMS & DUST CONTROL SERVICE Issue Date: August 29, 2014 Closing Date: OCTOBER 22, 2014 Proposal will be considered LATE when the official Purchasing time clock reads 2:00P.M PST Questions regarding this RFP should be directed to: Louann M. Jones, phone (559) 600-7118, e-mail l!ones@co.fresno.ca.us. Check County of Fresno Purchasing's Open Solicitations website at https://www2.co.fresno.ca.us/0440/Bids/BidsHome.aspx for RFP documents and changes. Please submit all Proposals to: County of Fresno • Purchasing 4525 E. Hamilton Avenue, 2"d Floor Fresno, CA 93702-4599 BIDDER TO COMPLETE UNDERSIGNED AGREES TO FURNISH THE COMMODITY OR SERVICE STIPULATED IN THE ATTACHED PROPOSAL SCHEDULE AT THE PRICES AND TERMS STATED, SUBJECT TO THE "COUNTY OF FRESNO PURCHASING STANDARD INSTRUCTIONS AND CONDITIONS FOR REQUEST FOR PROPOSALS (RFP'S)" ATIACHED. Aramark Uniform Services a division of Aramark Uniform & Career Apparel LLC . COMPANY 3333 N . Sabre ADDRESS CA STATE 93727 ZIP CODE bill .howard@uniform.aramark .com E-MAIL ADDRESS Bill Howard Regional Account Executive PRINT NAME TITLE PD-040 (5/14) COUNTY OF FRESNO ADDENDUM NUMBER: ONE (1) RFP NUMBER: 954-5299 COUNTYWIDE UNIFORMS AND DUST CONTROL SERVICE September 26, 2014 PURCHASING USE jeb G:\PUBLICIRFP\FY 2014-151954-52991954-5299 ADD 1.DOC IMPORTANT: SUBMIT PROPOSAL IN SEALED PACKAGE WITH PROPOSAL NUMBER , CLOSING DATE AND BUYER 'S NAME MARKED CLEARLY ON THE OUTSIDE TO : COUNTY OF FRESNO , Purchasing 4525 EAST HAMIL TON AVENUE , 2nd Floor FRESNO , CA 93702-4599 !CLOSING DATE OF PROPOSAL WILL BE AT 2:00P.M., ON OCTOBER 22,2014.1 PROPOSALS WILL BE CONSIDERED LATE WHEN THE OFFICIAL PURCHASING TIME CLOCK READS 2:00P.M. All proposal information will be available for review after contract award . Clarification of specifications is to be directed to : Louann M. Jones, phone (559) 600-7118 , e-mail rones®co.fresno.ca .us FAX (559) 600-7126. NOTE THE FOLLOWING AND ATTACHED ADDITIONS, DELETIONS AND/OR CHANGES TO THE REQUIREMENTS OF REQUEST FOR PROPOSAL NUMBER: 954-5299 AND INCLUDE THEM IN YOUR RESPONSE. PLEASE SIGN AND RETURN THIS PAGE OF THE ADDENDUM WITH YOUR PROPOSAL ~ Includes Delivery Locations with Items list. ~ Includes a requested copy of the last winning bid. ~ Includes Department of Social Services Building Locations using Floormats list. ACKNOWLEDGMENT OF ADDENDUM NUMBER ONE (1 l TO REP 954-5299 COMPANY NAME: ices a division of Aramark Uniform & Career Apparel LLC. (PRINT) SIGNATURE : NAME & TITLE : Bill Howard Regional Account Executive (PRINT) G:IPUBLICIRFPIFY 2014-15\954-52991954-5299 ADD 1. DOC (4/1 1) Aramark Uniform Services: 3333 N. Sabre Ave. Fresno CA. 93727 Darnell Williams Service Manager Office (559} 291-6631 Cell (916} 949-8230 Bill Howard Regional Account Executive Office (916} 286-4131 Cell {916} 230-6090 Aramark Uniform Services a division of Aramark Uniform & Career Apparel LLC. Table of Contents: 1. Conflict of Interest Statement 2. Trade Secret 3. Certificate-Disclosure-Criminal History & Civil Actions 4. References 5. Participation 6. Exceptions 7. Vendor Company Data 8. Scope of Work Responses 9. Bidder Submittals a) Uniform Rental Service b) Summary of Service Report c) Processes d) Invoices e) Pricing f) Laundry Processes g) Recycling Processes 10. Check list County of Fresno Conflict of Interest: We have read and agree to the terms of the stated conflict of interest policy posted by the County of Fresno. Bill Howard Regional Account Executive Aramark Uniform Services a division of Aramark Uniform & Career Apparel LLC. 10-20-2014 Proposal No. 954-5299 Page 5 TRADE SECRET ACKNOWLEDGEMENT I have read and understand the above ''Trade Secret Acknowledgement." I understand that the County of Fresno has no respons ibi lity for protecting information submitted as a trade secret if it is not delivered in a separate binder plainly marked "Trade Secret." I also understand that all information my company submits, except for that information submitted in a separate binder plainly marked "Trade Secret ," are public records subject to inspection by the public. This is true no matter whether my company identified the information as proprietary , confidential or under any other such terms that might suggest restricted public access . Enter company name on appropriate line: Has submitted information identified as Trade -(""C,....o-m-pa_n_y...,.N.,...a-m"""'e)=------------Secrets in a separate marked binder.** Aramark Unifo rm Servw:es a d iVis ion of Ararnatk Unaform & Career Apparo l lLC. Has not subm itted information identified as Trade -(-:-::C:-o-m-pa_n_y...,.N.,..a-m"""'e)=------------Secrets . Information submitted as proprietary confidential or under any other such terms that might suggest restricted public access will not be excluded from treatment as public record . 916 230 6090 Telephone 10-20-2014 Print Name and Title Date Bill Howard Regional Account Executive Address 3333 N. Sabre Fresno CA 93727 City State Zip **Bidders brief statement that c learly sets out the reasons for confidentiality in conforming with the California Government Code definition. N/A G :\Public\RFP\FY 2014-15\954-5299\954·5299 Countywide Unifonms & Dust Control Services .doc Proposal No. 954-5299 Page 8 CERTIFICATION (1) The prospective primary participant certifies to the best of its knowledge and belief, that it, its owners, officers, corporate managers and partners: (a) Are not presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded by any Federal department or agency; (b) Have not within a three-year period preceding this proposal been convicted of or had a civil judgment rendered against them for commission of fraud or a criminal offense in connection with obtaining , attempting to obtain, or performing a public (Federal , State or local) transaction or contract under a public transaction; violation of Federal or State antitrust statutes or commission of embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements, or receiving stolen property; (c) Have not within a three-year period preceding this application/proposal had one or more public transactions (Federal , State or local) terminated for cause or default. (2) Where the prospective primary participant is unable to certify to any of the statements in this certification, such prospective participant shall attach an explanation to this proposal. Signature : Date : 10-20-2014 Aramatk Unlfarm Satv~t;OI a drv\O.iott of AmM:atk Un;iorm & CIUoot App;ucl UC (Printed Name & Title) (Name of Agency or Company) G :\Public\RFP\FY 2014-15\954·52991954-5299 Countywide Uniforms & Dust Control Services.doc Proposal No. 954-5299 Page9 VfNPOR MUST COMPLETE ANP RETURN WITH REQUEST FOR PROPOSAL Firm: Aramark Uniform Services a division of Aramark Uniform & Career Apparel LLC . REFERENCE LIST Provide a list of at least five (5) customers for whom you have recently provided similar services. Be sure to include all requested information . Reference Name : _c_o_un_ty=--of_S_a_c_ra_m_e_n_to _______ Contact: _B_a_rry.:..._B_ru_n _________ _ Address : 9660 Ecology Lane City: Sacramento State : CA Zip : 95827 ------- Phone No .: ( ~ ) 876·6378 Date: _3_-1_-1_3_t_o.:...pr_e_se_n_t -------- Service Provided: Weekly service of uniforms towels and mats for 700 employees Reference Name : City of Sacramento Contact: _M_a_rc_Ro_b_le_s ________ _ Address : 915 I Street --------------------------------------------City: Sacramento State : CA Zip: 95814 ------- Phone No .: ( ~ ) 808 -6343 Date: _8_-1_-1_4_t_o.:..pr_e_se_n_t -------- Serv ice Provided : Weekly service of uniforms towels and mats for 900 employees Reference Name: Cal-Trans Contact: Gabe Nelson Address : 1727 30th Street City: Sacramento State : CA Zip: 95816 Phone No .: ( ~ ) _2_27_-9_6_9_1 ______ Date: 1 0-2003 to present Service Provided : Weekly service of un iforms towels and mats for 1200 employees Reference Name: _C_it.:..y_o_f M_o_d_e_s_to ____________ Contac t: Ken Masasso Address : 1010 1oth Street City: Modesto State : CA Zip: 95354 Phone No .: ( ~) 577-5420 Date : 12-1-11 to present ---~---------Service Provided: Weekly service of uniforms towels and mats for 500 employees Reference Name: _c_it.:..y_of_B_a_k_e_rs_fil_ed_________ Contact: Kim Berrigan Address : 900 Truxton Ave . City: Bakersfield State : CA Zip: 93301 ---------Phone No.: ( ~ ) 326-3744 Date: 9-1 -11 to present ---~---------Service Provided : Weekly servic e of un iforms towels and mats for 500 employees Failure to provide a list of at least five (5) customers may be cause for rejection of this RFP. G:\Public\RFP\FY 2014-15\954-5299\954 -5299 Countywide Uniforms & Dust Control Services .doc Proposal No. 954-5299 Page 10 PARTICIPATION The County of Fresno is a member of the Central Valley Purchasing Group. This group consists of Fresno, Kern, Kings, and Tulare Counties and all governmental, tax supported agencies within these counties. Whenever possible, these and other tax supported agencies co-op (piggyback) on contracts put in place by one of the other agencies. Any agency choosing to avail itself of this opportunity, will make purchases in their own name, make payment directly to the contractor , be liable to the contractor and vice versa, per the terms of the original contract, all the while holding the County of Fresno harmless. If awarded this contract, please indicate whether you would extend the same terms and conditions to all tax supported agencies within this group as you are proposing to extend to Fresno County. r\71 Yes , we will extend contract terms and conditions to all qualified agencies within the L::J Central Valley Purchasing Group and other tax supported agencies . contract terms to any agency other than the County of Fresno . {Authorized Signature) Bill Howard Regional Account Executive Title * Note: This form/information is not rated or ranked in evaluating proposal. G:\Public\RFP\FY 2014-151954-52991954-5299 Countywide Uniforms & Dust Control Services .doc ADDENDUM TO REQUEST FOR PROPOSAL This Addendum to Request for Proposal dated , 2014 (hereinafter "Service Contract"), is entered into , 2014, by and between County of Fresno ("COUNTY"), and ARAMARK Uniform Services, a division of ARAMARK Uniform & Career Apparel LLC, a Delaware limited liability company ("BIDDER"). COUNTY and BIDDER agree as follows: The parties agree to the following revisions to the Service Contract: Rights and Remedies of County for Default, page 1 B Proposal Rejection, page 12 Default, page 16 Breach of Contract, page 16 COUNTY may terminate this agreement for material deficiencies in service by informing BIDDER in writing of the precise nature of the service deficiencies, allowing BIDDER at least 30 days to correct or begin to correct the deficiencies, and giving BIDDER 30 days written notice (by certified mail , return receipt requested) containing an explanation of the material deficiencies that BIDDER has not begun to correct. While BIDDER will work in good faith to resolve orally communicated issues, COUNTY agrees that the above writings-based procedure must be followed in order to terminate this agreement. If COUNTY breaches this agreement by early termination, COUNTY agrees to pay BIDDER liquidated damages (intended as a good faith pre-estimate of the actual damages BIDDER would incur and not a penalty), equal to the greater of 25% of the average weekly charges during the 3 months prior to termination times the weeks remaining in the un-expired term, or the then current replacement charge for all allied products and other inventory. COUNTY agrees to pay all loss or damage charges and all unpaid statements upon any termination or expiration of this agreement. Disclosure-Criminal History & Civil Actions Within a three -year period preceding their proposal, they have had a public transaction (federal, state or local) terminated for cause or default, page 6 Given the large number of contracts that BIDDER has in place with customers at any given time, contracts are terminated from time to time. Contracts are terminated for various reasons but are rarely terminated for cause or default. Hold Harmless Clause, page 14 BIDDER will indemnify and hold harmless COUNTY against any and all losses, damages, liabilities, claims, demands, suits and expenses, including reasonable attorneys' fees and court costs resulting from BIDDER's gross negligence and/or willful misconduct in its performance of the Services under this Agreement. => For this indemnification to apply, the party claiming indemnity must immediately notify the indemnifying party upon receipt of notice of any claim or lawsuit and must permit the indemnifying party's authorized attorneys and personnel (at the indemnifying party's discretion and cost) to handle and control the defense of such claims or lawsuits. The party claiming indemnity agrees to fully cooperate and aid in such defense and shall not settle any such claims or lawsuits without the prior written consent of the indemnifying party. Insurance, page 15 In connection with submitting this bid proposal for COUNTY, BIDDER is not able to agree to all of the insurance requirements requested by COUNTY. If awarded this business, BIDDER will discuss the insurance requirements with COUNTY and mutually agree to acceptable insurance provisions and documentation delivery requirements. However, enclosed is a Certification of Insurance indicating the coverage maintained by BIDDER. ARC Flash Flame, Resistant, High Visibility Clothing, page 27 Include the following language to read as follows: Except for the merchandise listed as ARC Flash Flame, Resistant, High Visibility Clothing, the merchandise supplied under this agreement is not flame resistant nor resistant to hazardous chemicals and contains no special flame resistant or hazardous chemical resistant features. The merchandise is not designed for use in areas of flammability risk or where contact with hazardous materials is possible. Flame resistant and acid resistant merchandise is available from BIDDER on request. All merchandise listed as ARC Flash Flame, Resistant, High Visibility Clothing is flame resistant merchandise ("FR Merchandise") which is not resistant to hazardous chemicals, contains no special hazardous chemical resistant features and is not designed for use in areas where contact with hazardous substances is possible. However, such FR Merchandise meets or exceeds the performance requirements of the following standards: OSHA 1910.269, ASTM F-1506 and CAL-OSHA, GISO, Title 8. 2 COUNTY is responsible for determining that all of the merchandise (including the FR Merchandise) being provided by BIDDER is appropriate for the intended use of COUNTY and its employees. COUNTY assumes all risks associated with the use of the merchandise (including the FR Merchandise). BIDDER shall not be liable for any loss, injury , or death. arising out of the use of any merchandise (including the FR Merchandise), except to the extent such loss , injury or death is due to the willful misconduct of BIDDER or its agents or employees. IF COUNTY IS REQUESTING EMBROIDERY OF EMBLEMS/LOGOS WITHOUT THE USE OF FR THREAD AND FR EMBLEMS, THE FOLLOWING LANGUAGESHALLAPPL~ "COUNTY has requested that BIDDER embroider the names of COUNTY employees and/or COUNTY's logo onto the FR Merchandise being purchased by COUNTY from VENDOR with thread and emblems/logos that are not made of flame resistant material. VENDOR has agreed to perform , such embroidery in consideration for COUNTY's agreement to , and/or acknowledgment of, the following : (a) COUNTY assumes all risks associated with the use by any of its employees, agents or representatives of the items being sold to COUNTY by BIDDER; and (b) COUNTY shall indemnify , defend and hold BIDDER and any of its affiliates harmless from any and all claims , liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of the use of, misuse of, or failure to use, any item sold to COUNTY by BIDDER, except to the extent any loss , injury or death is due to the willful misconduct of BIDDER or its agents or employees. IN WITNESS WHEREOF, the parties hereto have executed this Addendum to the Request for Proposal as of the date first above written . BIDDER COUNTY ARAMARK UNIFORM SERVICES, a division COUNTY OF FRESNO of ARAMARK Uniform & Career Apparel LLC By: ______________________ __ By: ____________________ ___ NAME: NAME: Title: -----------------------Title: --------------------- 3 Vendor Company Data: A. We have several types of these accounts throughout the State of California please see attached references. B. City of Sacramento, County of Sacramento, City of Modesto, City of Bakersfield, Placer County, Cal-Trans, City of Ceres ,(more available upon request). C. All of these contracts use the same type(s) of services requested in the RFP from the County of Fresno. D. The route sales representative's {Delivery drivers) covering the County of Fresno are: Phil Renobato 17 year veteran "Customer service excellence award winner" Richard KrashchellS year veteran "Customer service excellence award winner" Jason Moore 12 year veteran "Customer service excellence award winner" Darnell Williams Service Manager 8 years will be the main contact for this project. E. The Fresno Market Center production facility is located at 3333 N. Sabre Fresno CA 93727, this facility is a multi-award winning site for customer service excellence, Customer Retention Award Winner, 2010 Ruiz Foods vendor of the year award winner. Certified to deliver exceptional customer service • Our Route Sales Representatives (RSRs) are Customer Service Certified • RSRs go through a special series of Service Excellence courses • Ensures you receive exceptional customer service aramar'9t • aramar ~ Company Overview Aramark delivers experiences that enrich and nourish people's lives through innovative services in food, facilities management, and uniforms . We provide award-winning services to healthcare institutions, universities and school districts, stadiums and arenas, and businesses in 22 countries around the world. • We have a global employee population of 270,000 • We provide services to 86% of the FORTUNE 500 • We manage 800 million square feet of client facilities • We provide over 500 million meals annually to approximately 5 million students • We cater to approximately 100 million sports fans annually • We serve 2,000 healthcare facilities, representing 75 million patient days each year • We put over 2 million people in uniforms each day • We have served 16 Olympic Games since 1968 • We are recognized among the World's Most Admired Companies by FORTUNE and World's Most Ethical Companies by the Ethisphere Institute As a leader in a large, growing market, we proudly serve our blue chip client base through high quality service and innovation to meet their evolving needs . With safety, quality and service excellence as core values that define our company, we are also committed to responsibly addressing issues that matter to our clients, customers, employees, shareholders and communities by focusing on employee advocacy, environmental stewardship, health and wellness, and community involvement. Operating Principles Our business model is rooted in five principles of excellence-selling, service, execution, marketing and operations . 1 • aramar ~ Company Overview (cont'd) Aramark Leadership Aramark is led by a seasoned management team supported by a strong and dedicated global workforce. • Our President and CEO, Er ic Foss , is an experienced FORTUNE 500 public company CEO . Since joining Aramark in 2012, he has introduced and implemented an integrated strategy focusing on growth, product ivity, people, and del ivering on financial commitments . • The average tenure of our principal operating leaders is 20 years, with individual tenure extending to 33 years of service . Our rema i ning senior management team and business unit presidents' tenure averages 12 years . • ARAMARK has a long history of broad management ownership dating back to the 1980s , and our management team collect ively has a significant equity position in Aramark . Aramark Snapshot Founded: 1936 Global Headquarters: Philadelphia , PA President and CEO: Eric Foss Total Sales (FY 2013): $13 .9 billion NYSE-Jisted : Ticker Symbol : Global Employees: December 12, 2013 ARMK 270,000 Countries: 22 Clients By The Numbers : Website : Facebook : Twitter: 300,000 uniform clients 100,000 refreshment services clients 2,500 international clients (Europe, Asia , South America) 2,000 healthcare facilities 1,000 higher education and K-12 clients 750 business din i ng and facil ity cl ients 500 correctional facilities 150 sports and entertainment venues 90 offshore r igs and remote camps 50 parks and conference centers www.aramark.com www.facebook .com/aramark @aramark 2 12/201 3 Scope of Work: 1. Startup: Contractor is to provide new uniforms to each department as outlined by the County of Fresno and provide type, color specified by the County of Fresno. Uniforms shall include employee name and emblems at no charge. All employees will be measured by our experienced NBIM (New business installation manager) 2. Summary of service report: GTS (garment tracking system) and invoicing to be kept by provider during the term of this agreement. Report will provide county department name, employee name, inventory and costs. On-Line Express will be made available to the County to track any changes and access reporting for each department. 3. Contact: Darnell Williams Service Manager Office (559} 291-6631 Cell (916} 949-8230 darnell .williams@uniform.aramark.com 4. Aramark agrees to all other terms and conditions set forth under the scope of work. • aramar~ Aramark's garment tracking system • Utilizes bar code labels • Process tracking by garment • Superior inventory management (7SJ • Shortage reduction • Mending and repair flagging • Total garment history • Activity reporting • No additional cost • Available at select locations Hiring a new employee? Changes to your uniform needs7 Access the MOdify Rental Program appllcalton and simply request the uniform changes you need on-llne. You can also add or change non-garment Items such as towels, mats and mops at the click of a mouse. When a request Is submitted, It becomes part of your history archive. Dlscrepanctes can be quickly Identified and resolved. Online Express Home I Log out I User Info @ 2001 ARAMARK Uniform & Career Apparel, Inc. All rights reserved. ~to://www.a~.amark·aces.mnlooli~ADW /delaulaso To add, delete, or modify a wearer, click the "Modify Rental Program" button. J~; G Jt AI Locations Page Instructions First, select a location to work on. Search For: J Search All Search -~~~ ~ -~~-Online Express Home I log out @ 2001 ARAMARK UniformS. Career Apparel, Inc. All rights reserved. First, select the Caliber Collision Center you would like to add, delete or modify a wearer from. Click the "Search All" button to identify all locations. Internet Page nstructions 7125 NORTHWEST LOOP 410 17295 1-H 35 NORTH UBER COLY§!ON # 508 ------LIBEB ~QLLISIQt:-l #Sll 7300 ROSEWOOD ---1809 NORTH MAYS #0512 -105 COMMERCE RD. #0513 LI~EB ~QL.L.ISIQr:-J #Sl4 1804 SOUTH LAMAR #0514 --LIBER COLLISION #516 13649 IH 10 WEST --LIBER COLLISION #517 2625 A SOUTH GREAT S.W.PKWY. ~·~ 1143 SOUTH CEDAR RIDGE 109 EAST BRAKER LANE #0519 LIBER COLLISION #520 6308 SAN PEDRO ---LIBEB COL:L,ISION ~523 12322 HWY 620 #0523 ------8735 NORTH LAMAR BLVD.#0524 ~--UBER COLLISIQN #525 6222 MANCHACA RD #0525 -LIBER COLLISION CENTER #0010 25712 TALADRO 20601 E. VALLEY BLVD. --41416 PEAR STREET ~e~;B CQU.ISIQ~ CEtH~ #~~ 7515 DAGGET STREET r Jne SAN ANTONIO TX 558-1390856 SCHERTZ TX 558-1390851 --FT.WORTH TX 315-1386841 ROUND ROCK TX 558-1386827 ROUND ROCK TX 558-1386828 -AUSTIN TX 558-1386831 ----SAN ANTONIO TX 558-1390854 -------GRAND PRAIRIE TX 551-1389638 -DUNCANVILLE TX 551-1388428 --AUSTIN TX 558-1386825 SAN ANTONIO TX 558-1390855 AUSTIN TX 558-1386830 -AUSTIN TX 558-1386829 --AUSTIN TX 558-1386826 -MISSION VIEJO CA 589-1384375 -WALNUT CA 589-1386725 ----MURRIETA CA 599-1386631 ---SAN DIEGO CA A TION SELECTED IBER COLLISION #501 1 W 7TH STREET tw .. Eel NORTH, TX 76107-0000 Notice we have selected Caliber Collision # 501 in Ft. Worth, Texas. Change Location Modify\Delete Wearer Search By: I Last Name fJ Search For: I . ----·-Search Add New Wearer Last Name: Emblem\First Name: I ---. --Add Wearer dd\ Change Non-Garment Service Lets say you wanted to delete an employee from the Ft. Worth location. Click on the ((Search All" button to identify the employees at the Ft. Worth location. ill'le >CATION SELECTED 'LIBER COLLISION #501 ;01 W 7TH STREET . . WORTH, TX 76107-0000 Change Location Find the person you would like to delete, then click the "delete" button . Page nstructions Select by clicking on the wearer last name. ROMAN 2 2 -:!NNIE AURUIZ DONNIE 3 2 'M:2Y ~~BSA~TI RANDY 32 1 JUSTIN 33 2 n RUDY 6 2 OE DELAROSA MOE 12 1 -IKE DRAKE MIKE 11 1 HURO GARAG ARTURO 8 2 ~UIS GROPP! LOUIS 7 2 -:NCE HANSON VINCE 31 1 -BUD 18 1 --SONNY 20 1 ADRIAN 15 2 ROBERT 16 2 -· , tme >CATION SELECTED \UBER COLLISION #501 ;01 W 7TH STREET -,WORTH, TX 76107-0000 Change Location Page nstructions Select by clicking on ST NAME EMBLEM ~VID ADCOCK JNNIE AURUIZ iNDY BARSANTI JSTIN BERANEK JOY qg___BMESO OE DELAROSA --JKE 9fia_KE JD HAUGHT JNNY MILLER DRIAN PEREZ )BERT POLCIO DAVID ROMAN DONNIE RANDY JUSTIN RUDY MOE MIKE ARTURO LOUIS VINCE BUD SONNY ADRIAN ROBERT Online Express will prompt you to confirm the employee you have requested to be deleted from service. 9 \ Ale you sue you want to delete ADCOCK from seJvice? • The order wi stil have to be submitted before this request is applied. lt'"'-·ate_.,. \-;.·-....... ..:::! ,, ___ _J 32 33 6 12 11 8 7 31 18 20 15 16 -----1 2 2 1 1 2 2 1 1 1 2 2 -ip:l/www.aramark-aces.com/or~ess/ADWISQL_delete_wearer.MJ!?wearer_sid=7645079 )CATION SELECTED \LIBER COLLISION #501 ;o 1 W 7TH STREET ·.WORTH, TX 76107-0000 Change location REQUEST NUMBER: 291 WEARER: Last Name: ADCOCK Emblem Name: DAVID Wearer SID: 7645079 Page nstructions Update Wearer by adjusting the Size & Quantity. The person you selected will now show up in "delete status. Click the Save to Request Form to submit the request. tp://VNM.arama!k·ace$.com/OnlineEICpless/def~ )CATION SELECTED \UBER COLLISION #SOl ;o 1 W 7TH STREET ·.WORTH, TX 76107-0000 Change location REQUEST NUMBER: 291 WEARER: Last Name: ADCOCK Emblem Name: DAVID Wearer SID: 7645079 Page nstructions View, Submit, Cancel, and Edit your Request Form 3ase specify the line item to which the comment applies: REQUEST FORM a If you would like to add any comments re: this wearer, enter them in the comment section. Otherwise, click the "Submit Request" button. lank you. Your request form (number 289) has been received by your ARAMARK Market Center. Jne Continue Once you click the "Submit Request" button, you will receive the following confirmation of your request. Click Online Express Home I Log out I lnf continue to return to the add/ delete/ @ 2001 ARAMARK Uniform 8r Career Apptel, Inc. All ri ts reserved. modify screen. Or, click "Log Out" if you are finished. :A TION SELECTED IBER COLLISION #50 1 1 W 7TH STREET -Modify\Delete Wearer Search By: I Last Name ::::::J Search For: I Search Search All Now, lets add a new employee. Type in the persons name in the appropriate fields. Add New Wearer l Last Name: jJohn Emblem\First Name: looel Add Wearer Add\ Change Non-Garment Service'-,J Click the "Add Wearer" button Online Exoress Home I Log out I User Info @ 2001 ARAMARK Uniform & Career Apparel, Inc. All rights reserved. d\Ch~ Non-Garment Service IW • Eci 1. Notice the location where you are adding the employee ... Last Name: John Emblem Name: Doe Wearer SID: John1069 WORTH, TX 76107-0000 Change location 2.And, the name of the employee you are adding. le 3. You can choose garments from your contract, or ...... . dd garments to his new wearer one-by-one Add Garments Copy garments from an existing wearer Copy Wearer ~ Cancel 4. You can copy a uniform from another employee. This is the ...... ------------1 easiest way of adding a new @ 2001 ARA:i;~::::: :0a~eee:~::a::~ 1 emfloyee. I >CATION SELECTED ~LIBER COLLISION #501 :01 W 7TH STREET ·.WORTH,TX 76107-0000 Sf' drch All Search Cancel On"ne Express Home I Log out .,_ Now, select the wearer whose uniform you would WEARER: Last Name: John Emblem Name: Doe Wearer SID: Johnl069 like to copy for the new employee, or Click on 'Search All' >CATION SELECTED ~LIBER COLLISION #501 ;01 W 7TH STREET ·.WORTH, TX 76107-0000 Change Location Page nstructions JNNIE AURUIZ JSTIN BERANEK JOY BOR.MESO OE DELAROSA -I~E Q~E INCE HANSON - -.!Q H8!.!!:a!::IT JNNY MILLER ~BIA~ eEBEZ ~RT POLCIO ,...= iJI'le DONNIE RANDY JUSTIN --RUDY --MOE MIKE ARTURO LOUIS -VINCE BUD SONNY ADRIAN ROBERT Click on the employee you would like to copy. 2 2 3 2 32 1 33 2 -6 2 12 1 11 1 8 2 --7 2 -31 1 18 1 -20 1 15 2 16 2 WEARER: Last Name: John Emblem Name: Doe rer SID: John1069 )CATION SELECTED \LIBER COLLISION #501 ;01 W 7TH STREET -.WORTH, TX 76107-0000 Change Location WEARER: Last Name: John Emblem Name: Doe Wearer SID: John1069 Page structions Copy the garments for the new wearer by clicking the checkbox next to the item style code. COPY STYLE DESCRIPTION COLOR QTY VIEW P' GP0002 PANT WORK M 65/35 TWILL SHIRT WORK MLS 65/35 POPLIN Online Express Home I Log out @ 2001 ARAMARK UniformS. Career Apparel, Inc. All rights reserved. Navy Navy 11 11 If these are the garments you would like to put the new employee in, click the "copy" boxes. Next, click the "Add to Request Form" button. Internet Rf bk ffb•..rl2 •· slOp Reiieah Ha L s.-c., F.Miies Meda ".., u ;;w Print 2. If the garment is J. Next, select the size of the garment the personalized with new wearer will need .... Or, click on a name emblem, {(Need Sizing". This will prompt the Route Sales click the {(Emblem" Representative to measure your new employee box. You can also on the next regularly scheduled delivery day. change the quantity Page nstructions Enter garment Sizes, Quantity & Emb~ms for new wearer. jd GP0002 PANT WORK M 65/35 TWILL Navy Cancel 3. Finally, click the "Save to Request Form" button. 11XLR 12XLR 141/2 REGULAR 14 REGULAR 151/2 NECK 33 SLEEVE 151/2 REGULAR 15L 15REGULAR • of garments too. N\A _ _ _ _ .uuu~ lmmet lie LOCATION SELECTED CALIBER COLLISION #501 250 1 W 7TH STREET FT. WORTH, TX 76107-0000 Change location You have now completed a request orm to add a new employee ... check to make sure everything is correct and ... Page Instructions View, Submit, Cancel, and Edit your Request Form REQUEST FORM PANT WORK M 65/35 TWILL ----SHIRT WORK MLS 65/3~0PUN WEAl Last Name: Emblem Name: Wearer SID: John "'PreYious Yalues for size, quantitv, and em~ Please specify the line item to which the comment applies: John Doe Starts 2/28. Please ensure garments are ready.j • Enter in any additional comments and click ({Submit Request" 1ank you. Your request form (number 289) has been received by your ARAMARK Market Center. :me Continue Once you click the ((Submit Request" button, you will receive the following confirmation of your request. Click OnLine Express Home I Loa out I User lnfl continue to return to the add/ delete/ @ 2001 ARAMARK Uniform S. Career App'JI'el, Inc. All ri~ modify screen. Or, click ((Log Out" if you are finished. -- ----__ f-..-.lii--IJ.----1~ Internet SELECTED IBER COLLISION #50 1 1 W 7TH STREET NORTH, TX 76107-0000 Change location Modify\Delete Weat~er Search By: I Last Name o:J Search For: I ----·--Search Search All Add New Wearer Last Name: Emblem\First Name: ---·--·---Add Wearer To view the requests you have submitted for this location, click the "View Request History" button. @ 2001 ARAMARK Uniform 8c Career Apparel, Inc. All rights reser11ed. Jne Internet >CATION SELECTED ~LIBER COLLISION #50 1 ;01 W 7TH STREET ·.WORTH,TX 76107-0000 Change Location Page Instructions Click on the request number to view request detail. By clicking on the request number, it will give you information re: your request. OnLine Express Home I Log out I User Info @ 2001 ARAMARK Uniform 8c Career Apparel, Inc. All rights reserved. :me ~~J--1• -- .Ei:M Move your mouse over the buttons to the right f'or • description of each ARAMARK Online Exprea appllc:atlon OnLine Express Home I Log out I User Info I AuthentiGATE I MRP Summary I esc Email @ 2001 ARAMARK Uniform 8< Career Apparel, Inc. All rights reser11ed. ----!P;IIwww.~~·acer.com/OIIIi!~eu/NJW/~_summary. To look at reports such as Loss & Ruin, Inventory or Clean Deliveries Charges, click on the "REPORTS" button. Internet li :me -~ January 25, 2002 Please do not use the browsers BACK button to navigate in this site. Doing so can cause the wrong report to show. Instead click on the "GO BACK" link above. Online Express Home I ~ © 2001 ARAMARK Uniform 8c Career Apparel, Inc. All rights reserved. Select the type of report you would like to see: Clean Deliveries, Inventory, Loss & Ruin, or Wearer. -~ ------'-~'-:-IJ .lfllntemet -Please do not use the browsers BACK button 1D navigate in this site. Doing the wrong report 1D show. Instead click on the "GO BACK" link above. Online Express Home I Log out .a ?nn1 ARAMARK Uniform & CarPPr Anl>Ar•:•LJ:nc._MLrioht<; rpsprued Next, choose how you would like to see the information grouped, by item or location. -....... --J.-: f--1'1-.J ... 1~!!:!! December 28, 2001 ..=. Please do not use the broWf:P.r9illbAr:K button to navigate in this s so can cause the wrong report to show. Instead Garments Coverall Equipment Linen Mats Mops Other Allied Other Garment @ 2001 ARAMARK Uniform 8c Care , Inc. All rights reserved. Select which category of items you would like to see displayed, or choose ((All" to see all items. January 18, 2002 November 16, 2001 -.... November 23, 2001 November 30, 2001 December 7, 2001 December 14, 2001 December 21, 2001 December 28, 2001 January 4, 2002 Januarv 11. 2002 January 18, 2002 ~ , Inc. All rights res Select the timeframes in which you would like to see information presented: Select a "From Week Ending" and a "To Week Ending Date". Click "Go" to run your report. one Loss and Ruin Summary Grouped By Location category: All 1/18/02 -1/18/02 Please do not use the browsers BACK button to navigate in this site. Doing the wrong report to show. Instead click on the "GO BACK" Ink above. You have successfully run a Loss and Ruin Report. By Clicking on CA, you can drill down to specific center location information. Continue to click on information that is highlighted in orange and underlined, to get detailed wearer information. )2 ~2 )2 NA,NA NA,NA NA,NA Loss and Ruin Detail Grouped By Location Category: All 1/18/02 -1/18/02 Sorted By: I Date !:] State: CA Market Center: 589 store Number: 0 T00008 o''TOOO(;i 0 TS0002 GlASS TOWEL 16)(28 24 OZ SHOP T()llo.IEL COTTON PLAIN WRDS WHiT REDO 18)(18 6 2 4 L 12 Me Please do not use the browsers BACK button to navigate in this site. Doing so can cause the wrong report to show. Instead click on the "GO BACK" link above. Online Express Home I Log out @ 2001 ARAMARK Uniform S. Career Apparel, Inc. All rights reser11ed. $8. $2. $1. UNIFORM RENTAL SERVICE: Aramark Response Uniform Rental Service : 1. Aramark will schedule by department with the County of Fresno sizing dates by our (NBIM) New Business Installation Manager. 2. All employees will be sized with the type of garment they will be wearing by trying on the actual garment and signing our "Customer sizing form " see attached. 3. At the time of sizing our NBIM will rev iew with each location manager or supervisor the i r needs for securing uniforms (lockers, hanging rails etc.) these will be provi ded by Aramark at NC to the County of Fresno for the duration of the agreement . 4. New employees will be sized by our route sa les representat ive (RSR) or we can leave sizing samples . New orders have a (1) week turnaround time . 5 . At the time of the week ly delivery the RSR will check w ith the location manager or supervisor for any employee that needs to be removed from the invoice . At that time the RSR will remove the employee form the i nvoice and the changes will reflect on the following weeks i nvoice . 6. The locations can utilize our 1 800 ARAMARK to request any change, adding, deleting etc . Our customer care center will contact our RSR and notify them of the request and it will be handled within 24 hours. All of these ca l ls are logged and tracked in our system and can be sent to the County of Fresno upon request . See attached samples . 7. During the weekly check the RSR has w ith each location one of the questions that is asked each time is "do you have any changes?" and they will check on garments that have not been turned and ask if the employee is on leave and if they need to be removed from the invoice. 8. All garments are r eturned on hangers, executive wear will be returned on hangers wrapped i n plastic . 9. Arama r k will issue repair tags to all locations that the employee can attached for repairs, alterations, size changes and replacement of the garment . 92% of all repairs we do are done thru our inspection process before the garment reaches the customer. SECTION B, DOCUMENT B-1 -Sample Service Request Sample Customer Service Email fll;ll #.ft Uf9t """' -<BIJX<....., __ , ro: Heel ~;CIIhly,-.. cc SUbjtd: --~I IIJH!IJHAUS Slli\IIC I CI NI'IJI/IIfUHAUS l !l\'ICI CIHIW 1$11: 470illlil A S<nicer<q~~est w bcal opaoed md assiptd 10 yw . P!Wttl!\iowlh< d<tails ofth<l<qllest bdow md resolvetheissueaccordia&ly. Wlo<Dr<S)>CIIdiaaFI<a><ia.dlldtth<JWDe of ::=:=:::==.til• pasoD )"011 spokt with, "il<lhor it was ia. por-. •u ....a «plicae, the datt Y"" spch witlllh<lll, lh< adi<e plm, md estimaltd rtseluli .. datt (ERD) if~· SECTION B, DOCUMENT B-2 -Samp le Daily O pen Task -Daily Open Overdue SRs Report) Sample Customer Daily Open Task Report A 0 ' G Market Center # Route# ----- APPENDIX C (COPY): CUSTOMER SIZING FORM Employee Sizing Information Name of Customer --------------- Employee Name--------------- Employee Number-------------- Department ________________________ _ Shirt Size Style ----------- #of Short Sleeve #of Long Sleeve __ Pant Size Style ----------- Jacket Size Style __________ _ Other Items : Lab Coat Size Coverall Size --- Chef Coat Size ___ _ I----------choose to be measured by ARAMARK Uniform Services. I choose NOT to be measured by ARAMARK Uniform Services. We understand that if ------------------[name of employee] chooses not to be sized by ARAMARK Uniform Services and I or try on sample merchandise, we will be responsible for the cost of replacing ----------- lname of em lo Y.ee's] initial order with new goods. Accepted and agreed to by , an authorized representative of Employer. JFresno County Install Schedule 100 County locations 425 employees Fresno, Clovis, Sanger, Malaga, Fowler, Parlier, Selma, Reedley, Kingsburg, Orange Cove, Millerton, Tollhouse, Shaver Lake, Kings Canyon Nat Part, Sierra Nevada Nat Park, Pine Flat J12-1 to 12-26 visit all locations, arrange sizing dates and times review all allied products review all logos for garments emblem orders placed for all locations size all employees write up orders as we go-needs to be a 2 person team 112-29 to 1-9-15 complete any loose ends, orders written & keyed in at Sylmar names ordered on emblem arrival to MC, all orders scanned over to Reno J1-12 to 2-6-15 Reno to process the standard garments of what they have and rec in more as they become available Jup to 3-13-15 all special cuts are to be in the MC Jup to 3-20 all garments being rec i n and processed by the stockroom. 13-31-15 install to be complete 18 weeks nc 10-20·14 The Perfect Installation Checklist Account Name: CIO: lnotallatlon Dati: Todav'o Dato· COMPLETE INCOMPLETE NOT APPLICABLE COMMENTS 1 I Garment Qualltv CheckUot A I AI Garments Verified vs COFs I Order Forms B I Code Tapes Correct C ) Confirm Corred Emblems and Colrect Placement D ) Confirm garments have been tunneled. Confirm garments are bagged or packaged as required by ARAMARK and the aJStomer. E ) Confirm that badmrdered garments have been summarized with an expected receive date. List ready to DrOVIde to customer. F Are al 8PPI'Oilliate rental and one time charQes on the invoice? 2 ) Confirm that repair tags, repair tag holders, and repair postero are available and loaded for Installation. 3) Confirm Customer Equipment & Supplies are available, professionally labeled, and loaded for Installation A} Confirm Hanger Totes, Soil Bags Bag Stands B ) Confrm Lockers/Soli Lockers/Garment Racks are available and professionally labeled (by wearer if necessary) C ) Confirm Z-Racks have been loaded for garment transport during the installation? D l Confirm all Moo Handles & Frames, Towel Cabinets, ATMS Cabinets for lnstaNation E ) Confirm all Hygiene Products and Dispensers are available, such as: air fresheners and dispensers, paper _products & dispensers, soap & di mps F l Confirm batteries have been loaded if ncessarv G ) Is any other equipment or supplies required for the instaDation? Does the customer have any special reauirements fBio Hazard Baas. Soedal Locker lnstaNation? l H Are an appropriate charges for Customer Equipment and Supplies on the invoice? 4 I Confirm all Allied and One Way Items have been loaded for tho Installation A) Mats-3X<I 4X6 3X10 & Logo B I Industrial Towels : Bar Mops Shop Towels Print Towels c Other Towels and AProns· Dish towels Huck towels, Glass towels, Bath towels, Aprons D l Confirm all Dust Mops & Wet Moos-20", 24" 30" 36" 42" so· E) Confirm all Hygiene Products and One Way Items such as: Air Fresheners, Soap, Paper Products, Restroom Products Gloves Hand Cleaner F I Confirm all AProns and Towels G I Confirm all Unen Items: Napkins Tablecloths etc. H Are all appropriate charges/lines for AHied Products and One Way Items on the invoice? 5 I Confirm Completeness and Accuracy of the Entire Invoice 6_1_ Confirm that Customer Welcome Package Is completo and ready for delivery at lnstabtion 7 ) Confirm Perfect Install Logo Mats are available for the Installation 8 ) Confirm Installation Personnel A I OM AGM GM AE. Attendance conflmlOd as aoorootlale B l Confirm if add~ional personnel is needed based on size of installation & List Names Here All Items must be marked "Complete" or "Not Applicable" for lnstaH to proceed. Attach Copy of Perfect Install Checklist to the paperwork In the New Business Folder and file In custome~s Permanent file after installation SUMMARY OF SERVICE REPORT: Rou Master Customer Customer Address City State Zip Invoic Invoice Item Item Item. te No No Name Code e No Date Style Color Size Nu mb ~~~. --~-·-~~ ~·~-~----,...---------=--...---. -J.-..·-,-------~_____._-. . Itt . .. . . • • • • : I . . . ... .. CENTERS 67 177745000 792268549 COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA CENTERS 67 177745000 792268549 COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA CE.NTERS 67 177745000 792268549 COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA CENTERS 67 177745000 792268549 COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA CENTERS 67 177745000 792268549 COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA CENTERS 67 177745000 792268549 COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA CENTERS 67 177745000 792268549 COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA CENTERS 67 177745000 792268549 COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA CENTERS 67 177745000 792268549 COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA CENTERS 67 177745000 792268549 COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA CENTERS 67 177745000 792268549 COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA CENTERS 67 177745000 792268549 COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA CENTERS 67 177745000 792268549 COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA CENTERS 67 177745000 792268549 COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA CENTERS 67 177745000 792268549 COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA CENTERS 67 177745000 792268549 COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA CENTERS 67 177745000 792268549 COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA CENTERS 67 177745000 792268549 COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA CENTERS 67 177745000 792268549 COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA CENTERS 67 177745000 792268549 COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA CENTERS 67 177745000 792268549 COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA CENTERS 67 177745000 792268549 COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA CENTERS . I• 95304 95304 95304 95304 95304 95304 95304 95304 95304 95304 95304 95304 95304 95304 95304 95304 95304 95304 95304 95304 95304 95304 I I I . 3323301 10/1/2014 CE0102 BLAK X 3323301 10/1/2014 DM0001 BRWN 3X4 3323301 10/1/2014 DM0001 MDGY 3X10 3323301 10/1/2014 DM0001 BRWN 4X6 3323301 10/1/2014 DM0001 BRWN 3X10 3323301 10/1/2014 GOOOll CHAR 44R 3323301 10/1/2014 GOOOll CHAR 44R 3323301 10/1/2014 GP0002 CHAR 36X34 3323301 10/1/2014 GP0002 CHAR 42X30 3323301 10/1/2014 GP0002 CHAR 33X32 3323301 10/1/2014 GP0002 CHAR 32X31 3323301 10/1/2014 GP0002 CHAR 31X32 3323301 10/1/2014 GP0002 CHAR 36X29 3323301 10/1/2014 GP0002 CHAR 36X32 3323301 10/1/2014 GP0002 CHAR 33X30 3323301 10/1/2014 GP0002 CHAR 36X34 3323301 10/1/2014 GP0002 CHAR 36X30 3323301 10/1/2014 GP0002 CHAR 34X32 3323301 10/1/2014 GP0002 CHAR 32X30 3323301 10/1/2014 GP0002 CHAR 34X32 3323301 10/1/2014 GP0002 CHAR 36X30 3323301 10/1/2014 GP0002 CHAR 30X32 DUST_MOP _HANDL Unknown Unknown 1 0 $0.00 $0.00 $0.00 E MAT_NYLON/RUBBE Unknown Unknown 2 1 $1.31 $0.00 $1.31 R MAT_NYLON/RUBBE Unknown Unknown 4 2 $3.15 $0.00 $6.30 R MAT_NYLON/RUBBE Unknown Unknown 2 1 $2.36 $0.00 $2.36 R MAT_NYLON/RUBBE Unknown Unknown 2 1 $3.15 $0.00 $3.15 R COVR_BLEND_TWIL CHAVEZ SAL 11 5 $3.68 $0.00 $3.67 L COVR_BLEND_TWIL SKIDMORE RONDRE 2 1 $0.74 $0.00 $0.73 L PANT_WORK_TWILL PRASAD SATISH 11 5 $1.84 $0.00 $1.84 PANT_WORK_TWILL RUBALCABA RAFAEL 11 5 $1.84 $0.00 $1.84 PANT_WORK_TWILL HARO SANTOS 11 5 $1.84 $0.00 $1.84 PANT_WORK_TWILL MARIN MARSHALL 11 5 $1.84 $0.00 $1.84 PANT_WORK_TWILL VASQUEZ ADRIAN 11 5 $1.84 $0.00 $1.84 PANT_WORK_TWILL MEDINA MARCO 11 5 $1.84 $0.00 $1.84 PANT_WORK_TWILL RAMOS URIEL 11 5 $1.84 $0.00 $1.84 PANT_WORK_TWILL VERDUZCO JESSE 11 5 $1.84 $0.00 $1.84 PANT_WORK_TWILL PELGADO LOU 11 5 $1.84 $0.00 $1.84 PANT_WORK_TWILL VALDEZ JACOB 11 5 $1.84 $0.00 $1.84 PANT_WORK_TWILL ALLEN DYLAN 11 5 $1.84 $0.00 $1.84 PANT_WORK_TWILL DELGADO LOUIS 11 5 $1.84 $0.00 $1.84 PANT_WORK_TWILL SKIDMORE RONDRE 11 5 $1.84 $0.00 $1.84 PANT_WORK_TWILL ACEVEDO MARIO 10 5 $1.84 $0.00 $1.84 PANT_WORK_TWILL MANOWN STEVEN 11 5 $1.84 $0.00 $1.84 67 177745000 792268549 COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA 67 67 67 67 67 67 67 .67 67 67 . . . . _ :.CENTERS 177745000 792268549 COOKS COLLISION .. CENTERS_ . 177745000 792268549 COOKS COLLISION . . •CENTERS -177745000 • 792268549 • COOKS COLLISION .... . . ____ .. . .. CENTERS .m 177745000 792268549 COOKS COLLISION .. CENTERS 177745000 792268549 COOKS COLLISION CENTERS 177745000 792268549 • COOKS COLLISION • .. CENTERS 177745000 792268549 COOKS COLLISION .. CENTERS .. 177745000 792268549 COOKS COLLISION .CENTERS 177745000 . 792268549 COOKS COLLISION . CENTERS 177745000 792268549 COOKS COLLISION CENTERS • 2830 AUTO PLAZA DRIVE _TRACY 2830 AUTO PLAZA DRIVE ·-TRACY 2830 AUTO PLAZA DRIVE TRACY 2830 AUTO PLAZA DRIVE TRACY 2830 AUTO PLAZA DRIVE .. TRACY 2830 AUTO PLAZA DRIVE .TRACY 2830 AUTO PLAZA DRIVE TRACY 2830 AUTO PLAZA DRIVE TRACY . 2830 AUTO PLAZA DRIVE TRACY 2830 AUTO PLAZA DRIVE TRACY CA CA CA CA CA _CA CA •cA _CA CA 67 177745000 792268549 COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA 67 67 177745000 792268549 177745000 ·792268549 .CENTERS. COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA .CENTERS • COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA -CENTERS 67 177745000 792268549 COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA .CENTERS .. 67 177745000 792268549 COOKS COLLISION _2830 AUTO PLAZA DRIVE TRACY CA .. .CENTERS... -.. 67 -177745000 . 792268549 COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA CENTERS 67 177745000 792268549 COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA .. CENTERS .... 67 . 177745000 792268549 . COOKS COLLISION 2830 AUTO PLAZA DRIVE ·TRACY CA CENTERS . 67 177745000 792268549 ·COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA ___ . CENTERS 67 177745000 792268549 COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA .CENTERS 67 177745000 · 792268549 COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA .67 177745ooo 792268549 :CENTERS ... COOKS COLLISION :2830 AUTO PLAZA DRIVE TRACY CA .. CENTERS . 67 177745000 792268549 . COOKS COLLISION . 2830 AUTO PLAZA DRIVE TRACY CA .CENTERS ... 67 177745000 . 792268549 COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA .CENTERS .. 67 177745000 792268549 . COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA •cENTERS 95304 95304 95304 ·95304 95304 95304 95304 95304 .95304 95304 95304 95304 95304 95304 3323301 10/1/2014 GP0002 CHAR 33X32 3323301 .10/1/2014 GP0002 CHAR 40X34 3323301 10/1/2014 GP0002 CHAR 31X29 3323301 10/1/2014 GP0002 .CHAR 31X32 3323301 10/1/2014 GP0002 CHAR 42X32 3323301 10/1/2014 GP0002 -CHAR 32X32 3323301 : 10/1/2014 GP0002 . CHAR 32X32 3323301 10/1/2014 GS0007 LTGY MEDR 3323301.10/1/2014 GS0007 LTGY MEDR 3323301 10/1/2014 GS0007 LTGY LGER 3323301-10/1/2014 GS0007 LTGY ·1XLR 3323301 10/1/2014 GS0007 LTGY LGER 3323301 10/1/2014 GS0007 LTGY 1XLR 3323301 10/1/2014 GS0007 LTGY 1XLR 95304 3323301:10/1/2014 GS0007 LTGY LGER 95304 . 3323301 .10/1/2014 GS0007 ·: LTGY LGER 95304 3323301 10/1/2014 GS0007 LTGY LGER 95304 3323301 10/1/2014 GS0019 LTGY 3XLR 95304 3323301 10/1/2014 GS0019 .LTGY LGER 95304 3323301 _10/1/2014 GS0019 LTGY LGER 95304 3323301 10/1/2014 GS0019 LTGY LGER 95304 3323301 10/1/2014 GS0019 LTGY LGER ·····-· 95304 95304 95304 95304 3323301 .10/1/2014 GS0019 LTGY . LGER 3323301 10/1/2014 . GS0019 LTGY 1XLR 3323301 10/1/2014 GS0019 LTGY 3XLR 3323301_10/1/2014 GS0019 LTGY MEDR ........ • PANT_ WORK_ TWILL. HUTCHISON 11 5 .$1.84 $0.00 $1.84 • . .CAMERON PANT_WORK_TWILLBAJWA HARMAN 11 5 $1.84 •$0.00 $1.84 • PANT_WORK_TWILL. MEDINA JUAN 11 5 $1.84 $0.00 $1.84 PANT_WORK_TWILL • WARD JOSH .11 5 $1.84 $0.00 $1.84 .. • PANT_WORK_TWILL BORRELU DON 11 5 $1.84 $0.00 $1.84 .PANT_WORK_TWILL VERDUZCO JAVIER .11 s $1.84 .$0.00 $1.84 PANT_WORK_TWILL SOLORZANO ULISES 11 5 $1.84 $0.00 $1.84 SHRT_WORK_LS •WARD JOSH 5 2 $0.74 .$0.00 $0.73 .. ... .... .. SHRT_WORK_LS • HARO SANTOS 11 5 $1.84 .$0.00 $1.84 .SHRT_WORK_LS SOLORZANO UUSES 5 •.2 .$0.74 ·$0.00 $0.73 SHRT_WORK_LS PELGADO LOU 11 5 $1.84 .$0.00 $1.84 SHRT_WORK_LS HUTCHISON 5 2 $0.74 .$0.00 $0.73 .• CAMERON. . .....• $0.00 ... SHRT_WORK_LS SKIDMORE RONDRE 11 5 $1.84 $1.84 SHRT_WORK_LS PRASAD SATISH 11 5 $1.84 .$0.00 $1.84 SHRT_WORK_LS MARIN MARSHALL 5 2 $0.74 .$0.00 $0.73 SHRT_WORK_LS DELGADO LOUIS 5 2 $0.74 $0.00 •.$0.73 SHRT_WORK_LS VERDUZCO JAVIER . 5 2 $0.74 .$0.00 $0.73 SHRT_WORK_SS • BORRELLI DON 11 5 ....... $1.84 $0.00 $1.84 SHRT_WORK_SS VALDEZ JACOB 11 5 $1.84 $0.00 $1.84 SHRT_WORK_SS RAMOS URIEL 11 5 .$1.84 $0.00 $1.84 SHRT_WORK_SS SOLORZANO ULISES 6 3 . $1.10 .$0.00 $1.10 SHRT_WORK_SS • MARIN MARSHALL :6 3 .$1.10 $0.00 $1.10 SHRT_WORK_SS HUTCHISON 6 3 $1.10 $0.00 $1.10 .CAMERON. SHRT _ WORK_SS VERDUZCO JESSE .11 5 $1.84 $0.00 $1.84 SHRT_WORK_SS . BAJWA HARMAN 11 5 •$1.84 .$0.00 $1.84 SHRT.:_woRK_SS • MANOWN STEVEN 11 5 $1.84 $0.00 .$1.84 67 177745000 ·792268549 • COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA 95304 3323301.10/1/2014 GS0019 LTGY MEDR ... CENTERS :67 177745000 •.792268549 COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA 95304 3323301.10/1/2014 GS0019 LTGY 3XLR .CENTERS 67 177745000 .792268549 :COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA 95304 • 3323301 ,10/1/2014 GS0019 LTGY .LGER .CENTERS 67 177745000 792268549 :COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA 95304 :3323301 10/1/2014 GS0019 LTGY LGER _;CENTERS 67 177745000 •792268549 • COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA 95304 :3323301 10/1/2014 GS0019 LTGY LGER •cENTERS ... 67 177745000 .792268549 . COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA .95304 :3323301 10/1/2014 GS0019 .LTGY LGEL ....•.......................... CENTERS 2830 AUTO PLAZA DRIVE TRACY 67 177745000 792268549 • COOKS COLLISION CA 95304 3323301 10/1/2014 GS0019 LTGY MEDR .CENTERS 67 177745000 792268549 :COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA .95304 3323301 10/1/2014 GS0019 LTGY LGER •cENTERS .. .. . 67 177745000 792268549 • COOKS COLLISION . 2830 AUTO PLAZA DRIVE TRACY CA 95304 3323301 10/1/2014 GS0019 LTGY MEDR :.CENTERS 67 177745000 792268549 :COOKS COLLISION :2830 AUTO PLAZA DRIVE . TRACY CA 95304 . 3323301 10/1/2014 T00008 WRDS X :cENTERS ... 67 177745000 792268549 COOKS COLLISION :2830 AUTO PLAZA DRIVE TRACY CA 95304 3323301 10/1/2014 T00055 YELO X 'CENTERS . 67 177745000 792268549 COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA 95304 3323301 10/1/2014 GS0007 LTGY MEDR ... CENTERS .... 67 177745000 792268549 • COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA 95304 3323301 10/1/2014 GP0002 CHAR 42X32 .CENTERS. 67 177745000 792268549 COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA 95304 .3323301•10/1/2014 ·GP0002 CHAR 31X29 .CENTERS. 67 177745000 792268549 . COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA 95304 :3323301 10/1/2014 GP0002 CHAR 36X34 CENTERS ................ 67 177745000 792268549 COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA .95304 :3323301 10/1/2014 GP0002 CHAR 33X32 .... CENTERS. 67 177745000 792268549 COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA .95304 3323301 : 10/1/2014 GS0007 LTGY ·1XLR ..... CENTERS 67 177745000 ·792268549 COOKS COLLISION 2830 AUTO PLAZA DRIVE TRACY CA •95304 3323301 ;10/1/2014 GS0019 LTGY MEDR CENTERS .. 283o ALiio PLAiA DiuvE TRAcY 67 177745000 792268549 COOKS COLLISION CA ·95304 3323301.10/1/2014 GS0019 LTGY 3XLR .. .. CENTERS 67 177745000 ·792268549 COOKS COLLISION 2830 AUTO PLAZA DRIVE ·TRACY CA .95304 3323301 10/1/2014 GS0019 LTGY MEDR CENTERS SHRT_WORK_SS :WARD JOSH .6 3 .$1.10 $0.00 $1.10 SHRT_WORK_SS RUBALCABA RAFAEL 11 5 .$1.84 .$0.00 $1.84 .. DELGADOI.OUIS $1:10 ... ... $1.10 SHRT_WORK_SS 6 3 $0.00 SHRT_WORK_SS • MEDINA MARCO 11 5 $1.84 .$0.00 $1.84 SHRT _ WORK_SS VERDUZCOJAVIER 6 3 $1.10 $0.00 $1.10 . SHRT_WORK_SS VASQUEZ ADRIAN 11 5 .$1.84 $0.00 $1.84 "'·-·············--···· SHRT_WORK_SS . MEDINA JUAN 11 5 $1.84 $0.00 $1.84 SHRT_WORK_SS ALLEN DYLAN 11 5 $1.84 $0.00 $1.84 SHRT_WORK_SS ACEVEDO MARIO 3 1 $0.37 •$0.00 $0.36 GLASS_ TOWEL :Unknown Unknown • 350 .130 $0.11 $0.00 $18.38 TURK_ TOWEL Unknown Unknown ·50 18 $0.11 .$0.00 •$2.63 SHRT_WORK_LS • HARO SANTOS 11 5 $12.60 .$0.00 .$12.60 PANT_WORK_TWILL BORRELU DON :11 ,5 •$12.60 $0.00 $50.40 PANT_WORK_TWILL MEDINA JUAN 11 5 .$12.60 :$0.00 ·$12.60 PANT_WORK_TWILL. PRASAD SATISH 11 :5 :$12.60 •$0.00 $12.60 PANT_WORK_TWILL HARO SANTOS 11 5 $12.60 .$0.00 .$12.60 stiRr_woRI<_t.s PRASAD SATISH 11 5 ·$12.60 ·$0.00 $12.60 SHRT_WORK_SS MEDINA JUAN 11 5 $12.60 •$0.00 $12.60 ..... SHRT_WORK_SS BORRELLI DON 11 •5 $12.60 $0.00 $25.20 SH RT _ WORK_SS MANOWN STEVEN 11 ·5 •$12.60 $0.00 .$37.80 A ttl'lchment R # ,;r ARAMARJ( Uniform Services Online Garment Tracking System GTS Data Mart # _K'ARAMARK Uniform Services ' -------~ HONDA ' , \K\\t-\UJ.. -~ ... ---=---n---r--"''r"""~~ HONDA fnter fmplo,oo Nvfnller, ~Me, or lore-No (You ten enter' ••••,... ttAI"ttfto letten .t tlllo le.t.,. flnt ~~-•) Figure 1 Figure 2 -fl ·- -fl Figure l Search screen Search by : Wearer name or partial name. Wearer Number. Figure 2 Represents a search by Wearer name . Will list all wearers with 'Smith' in name. , ~ARAIW4RK Uniform Services -- HONL>A , \U \\HUh ~~~~~ -...,..,, ,....._.Aut t....,.ID ._., _.. .... 3111 ,.SlG61 10114/Z0t' .... Figure 3 ,, .. .._., Nell41Z100f NM~HJI HONDA OP' A/l!lltiC:ol M,G , II~(;. I'MIC.Acc:._.l ~ct Ca ntan~6 "MU~ A Start Datal Figure 4 .. ·- Figure 3 Represents search by wearer number. Screen will reflect all wearers that have had that specific number . Those wearer that are currently active and those that are inactive. User clicks on Wearer . Figure 4 Wearer Items , RAS Inventory, and Assigned Qty displayed. User Clicks on Item Code. User clicks on GTS Qty (see Fig, 8) , ,K.'ARAMARK UnifOnn Services Figure 5 wa-rlll113 Ladt ... Nto:7n RfUtteNeiU4 ~Iter 11;-M: l UC ca,...MI"Iarlll l KAH ~RY POll ml"l HllCTI!D1 UUUWHITSXLL Tua tnliZOOI 1'1.1• t/U/1001 Figure 6 P••""•-:RICII: ltartDah: ,.lliZOOI I!:MIO~a : Pea Name: IIUC I( lt.l1.0ata: 3/1)/U!Of l!:ndoauu l'ta~lar4U-ftt: 1'1..-kattarrtar:s..• ....... -til ........ Figure 5 Sequential view of all Pick ups and deliveries are displayed for the Item . User clicks on scan date . Figure 6 Reflects individual garments that were scanned for that particular pick up or delivery. User clicks on Barcode. *.ARAMARK Uniform Services Figure 7 .................. llplttw ........ -w • .,...,, u.s Lec.kw Ne1 7ll bute ,...,,$4 We-r Name: lUCK MCWJ'ITT , ... Name: a iCIC Ledtw .... aur: lt.rt Date: Ynnoo. Ge,..aftt Hartu J ~n• De~: c ..... r,,.,.,..... Cu•temer *= 1•ezu.. Name: HOHD& Of" .UCfAICA M'G· lhC. Ha.terAtt.-t: lhobK: .l Start Dab: Harll:atcenter:S.6 Figure 8 Figure 7 Reflects history of individual gannent from point of assignment . Figure 8 From Figure 4 screen . User clicked on GTS Qty on Figure4 . Reflects each barcode assigned to wearer Item and the last type and date. , ~ARAMARJ( Uniform Services HONDA 1 , \/{\,\1\Uh ~ ... ____,...._.~~~ w • ....,,,,:un L..chr,...:JU RMte ~t$4 ~. t Figure 9 Figure 10 L.clter ... m;f'UC: G...,.e,.tl'te•tul Qo<o-... !tee foi&MtllltJCil st...t o.-.~ :vuncoe l MD11te 1 l'te~ter Ac:ceuetl l'tllrifetceaten 546 ~ J:•tl 0111 •l•·•ra•••ll•x, -If Figure 9 Reflects scan activity in a calander view versus sequential view . The user can click on number show in the 'In/Out ' box and view exact garments . Figure 10 Historical report . Will reflect weekly scan activity by wearer item for the w/e date selected and the prior five weeks prior to selected w/e date . This report can be opened on line or downloaded to exce . Aramark Unifonn Services MC : 503 # 3333 North Sabre Ave. K.ARAJWARK Fresno, CA, 93727 U11iform Services 559-291-6631 Pick Up Date 10/13/2014 Deliver Date 10/2012014 Customer Activity Report Report Date 10/20/2014 Customer Name-CITY OF BAKERSFIELD Customer Number-792182035 Wr # Lkr # Wearer Name Line Une Item Code # Stat 0 LUPE CHAVERRIA 21 A GP0002BRWN 0 LUPE CHAVERRIA 12 A GS00070RNG 3 0 3 0 4 0 4 0 5 0 5 0 5 0 6 0 6 0 7 0 7 0 503 0 503 0 507 0 507 0 508 0 508 0 512 0 512 0 520 0 520 0 522 0 522 0 SETH BOOHER SETH BOOHER EVERETI RIOS EVERETI RIOS RAMON CASTILLO RAMON CASTILLO RAMON CASTILLO ERIK FLORES ERIK FLORES YASANIA ANDREW YASANIA ANDREW JUAN MUNIZ JUAN MUNIZ JULIO SEPULVEDA 58 A GS00070RNG 55 A GP0002BRWN 59 A GS04480RNG 56 A GP0171BRWN 65 A GS00070RNG 62 A GP0002BRWN 36 A GS00190RNG 60 A GP0002BRWN 66 A GS00070RNG 13 A GP0002BRWN 11 A GS00070RNG 7 A GS00070RNG 8 A GP0002BRWN 15 A GS00070RNG JULIO SEPULVEDA 16 A GP0002BRWN GP0002BRWN GS00070RNG GP0002BRWN GS00070RNG GP0171BRWN GS00070RNG GP0171BRWN GS04480RNG JESSE RUIZ 18 A JESSE RUIZ 17 A BRICIO DELEON 61 A BRICIO DELEON 25 A DANNIE MANNING 46 A DANNIE MANNING 45 A SANTOS PIMENTEL 50 A SANTOS PIMENTEL 49 A Customer Total Customer Activity Report Route# 15 GID#4768 Clean + New= Delivered Qty RTS On Assig Auth Mend Qty Order n Total lnv 10 0 10 0 0 0 13 11 9 0 9 0 0 0 11 11 10 9 9 9 4 5 10 10 10 9 9 9 8 8 4 5 9 7 9 9 7 7 196 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 10 9 9 9 4 5 10 10 10 9 9 9 8 8 4 5 9 7 9 9 7 7 196 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 11 11 11 12 8 12 2 12 12 11 11 11 9 12 11 11 11 11 9 11 2 11 11 11 11 11 11 11 0 13 11 0 11 11 0 11 11 0 11 11 0 12 11 0 17 11 0 12 11 0 11 11 0 14 11 281 264 Page PROCESSES: Issuing Garments: Rental: Initial order fulfillment of the uniform program usually takes a few weeks , depending on the size , variety and complexity of the uniform program . After the initial installation of the uniform program , any order fulfillment would apply to add item requests . For standard products in standard sizes, the turnaround time to add a new or transferred employee , replace garments and exchange sizes to locations currently being serviced by Aramark is two weeks . To add an item to your rental program , simply notify your Route Service Representative (RSR) during the weekly pickup and delivery. The order will be placed within 24 hours and delivered the next week . Problem w/Garment : Simply notify your Aramark Route Service Representat ive during his/her weekly scheduled pick-up/delivery . Aramark RSRs are equipped with handheld devices that enable them to manage customer accounts on the spot, such as add wearers , delete wearers , replacements and exchanges and much more . Add itionally , you may also contact our Customer Care Center at 1-800-ARAMARK to speak with a representative . On-site Order -Aramark holds a leadership position in technology . The Aramark route drivers (Route Service Representatives) are utilizing the most advanced handheld technology devices for route reps nationwide . These handheld devices provide ordering capability , invoicing and other functions to benefit ou r business and our customers . Allergic Reactions from Wearers: For those individuals that may be allergic to fabrics containing polyester (this is rare , but does occur), cotton garments are a solution . For those individuals that may be allergic to the chemicals used to clean garments , it is suggested that Aramark provide them with their entire inventory for self-cleaning in their home laundry . These wearers would be given a reduced cost of rental for their inconven ience because they are using certain cleaning materials to avoid .the consequences of their allergy . Repairs Needed: For rental garments, we recogn ize that all items will wear differently and the normal wear and tear of items will vary by particular job application . For this reason, Aramark will replace items on an as needed , rather than a pre-scheduled , basis . This will ensure that items will continue to be serviceable throughout the terms of the agreement. Size Exchanges: Simply notify your Aramark Route Service Representative during his/her weekly scheduled pick-up/delivery should you have any replacement or size exchange requests . With Aramark's handheld PC , your RSR has the ability to place orders on the spot. Replacing Uniforms: Aramark replaces garments on an as needed basis . Th is provides the greatest benefit to the wearer versus having garments replaced at a fixed po int in time . We do not charge fo r garments needing replacement due to normal wear and tear. All rental program returns or replacements will be handled on the next scheduled delivery day. Determining end of service item : From Aramark's 50+ years of processing and upgrading garments, we have learned that garment grading is an inexact science . The ultimate determinant for what is serviceable is the customer's scrutiny. Aramark will replace garments due to normal wear and tear at no cost to you on all garments through our Continuous Upgrade Program . Different job requirements will help determine garment service life . Aramark will replace worn garments at no charge under "normal wear" conditions , based on the parameter of each specific job requirement. Aramark will continuously and automatically upgrade uniforms through our Route Representative , Garment Inspectors and periodic quality visitations by District Managers . Resolving Issues/Complaints: Customer Service Care Center Effective September 15, 2014 , Aramark has extended the Customer Service Care Center's operational hours from 6:00AM ET-8:00PM ET . Simply caii1-800-ARAMARK to speak with an Aramark Customer Care representative . Response and Recovery Process 1. Customer contacts Customer Service Center. 2 . A Customer Service Representative works to resolve customer's concern. Approximately 25% of all concerns are resolved by a Customer Service Representative. 3. If the reason for the contact cannot be resolved , a Service Request form is created and sent to the Field Service Management Team . 4. The FSMT will communicate with customer and reso lve concern before close of business same day or have an agreeable action plan for resolution in place before close of business same day. S.The Customer Service Representative will follow up on any open Service Requests until resolution . 6.The FSMT must confirm through the Service Request once the customer concern has been resolved . 7. The Customer Service Representative will contact the customer to confirm resolution and satisfaction . 8. If resolution did not happen and /or customer is not satisfied , the Service Request will be re-opened and escalated to next leve l management team to address and resolve . 1-800-ARAMARK Bidder to include in their proposal any pro-active processes they have in place to mitigate problems or anticipated situations. Aramark will set benchmarks with Customer's management team to monitor and make process improvements on a quarterly basis through our Quality Control Monitoring (QCM) program. These goals will be driven down to a local level and will be reviewed by both local Customer's and Aramark management. Once approved by Customer, Aramark will be committed to implementing these improvements . describe your quality control practices for accurate delivery and condition of clothing item: Customer will be assigned a dedicated Aramark Route Service Representative (RSR) who will drop off clean merchandise and pick up soiled merchandise at your plant locations on a weekly basis. The soiled items are taken to the Market Center for laundering. Once received at the Market Center, they are separated and sorted, then bagged and tagged with the designated account number. This ensures all Customer merchandise is identifiable throughout the cleaning process . Once the merchandise is clean and dry, they are sorted by Customer ID numbers and prepared for delivery. Delivery will be made on the same day of the week every week (unless more frequent delivery is required). The RSR will deliver any garments to the employee lockers or another designated area. The RSR will also pick up all soiled garments to take back for cleaning at this time. Auxiliary items (i.e ., mats , towe ls, etc.) will also be delivered and soiled items picked up for cleaning during the scheduled weekly delivery. Aramark RSRs are g iven wide authority in making sure that we are meeting the needs and requirements of our customers . They are empowered to make decisions on the spot, as long as the decision does not alter the legal agreement with the customer. RSRs are held directly accountable for every account they service . Rental Warranty Aramark guarantees that all merchandise to be provided shall be free of defects in materi al and workmanship. Aramark sha ll provide you w ith merchandise freshly laundered , processed , mended , and finished in accordance with the generally accepted standards of the textile industry. Aramark w ill continually inspect and identify merchandise in need of repair or replacement. We will repair or replace rented merchandise worn out through normal wear and tear, which can no longer be rendered adequately serviceable , at no charge to you . For rental garments, we recognize that all items will wear differently and the normal wear and tear of items will vary by particular job application . Aramark will replace items on an as needed, rather than a pre-scheduled , basis. This will ensure that items will continue to be serviceable throughout the terms of the agreement. If there is a defect in material or workmanship due to a production error on our part, we will repair or replace the item at no charge to Customer. We will waive the charges for that garment for the delivery period it is not in service . We will also make every effort to correct any service issues with in 24 hours of rece iving the service concern . INVOICES: A" AI<AMAI<K Uniform Services DeliverTo > CITY OF BAKERSFIELD PARKS AREA 5 4101 TRUXTUN AVE BAKERSFIELD, CA 93309 (661) 428-7351 SERVICE WEARER# ITEM DESCRIPTION I NAME UR l RP NE RY ~HRY ~CRIPT LP CE l WKLY 1 ~HAVERRIA LUPE PANT 002 SHRT 007 \'{!SLY _2~AMORA JUAN PANT 002 ~HRT 007 WKLY 2BOOHER SETH PANT 002 SHRT 007 WKLY ~RIOS EVERETT PANT 171 SHRT 448 \\fKLY ~CASTILLO RAMON PANT 002 ~HRT 019 SHRT 007 WKLY EFLORES ERIK PANT 002 SHRT 007 WKLY 11ANDREW YASANIA PANT 002 SHRT 007 WKLY 50( f.JIMENEZ RAUL PANT 002 SHRT 007 rNKLY 501 ~OR I EGA JORGE PANT 002 SHRT 007 WKLY 50.::: 11--EJAS MIGUEL PANT 002 SHRT 007 WKLY 50.: !MUNIZ JUAN PANT 002 SHRT 007 WKLY 504 FRANCO JOE PANT 002 SHRT 007 APPROVEDBY sign last page only ______ Visit us at IWIW.ARAMARK-Unl!orm.com 'Minimum bill quantity Payable To > AUS FRESNO MC LOCKBOX PO BOX 101363 PASADENA, CA 91189-0005 INVOICE CUSTOMER SERVICE {800)272-6275 CUSTOMER 792182035 INVOICE 503-0439620 DATE 10/15/14 ROUTE Sl<JP ""~ GAAME I 15 01 2 4768 AIR NV S~RVICEOAY PREmuz9$9l o.ao~v711 ~ 30-~~4~§ ove~ooDA~( 0 ---_w_-INVENTORY ~~~~~~ Bl~~ RATE C~~T~E ADDT'L CREDIT ADJ LINE TRN REPLACE INVADJ %OF INV QUANTITY AMOUNT AMOUNT CODE NO COD RATE ~WKTt41SWI( 121 ' ~ 54 ! 11 1I * 2l31 21 13!8C 100% 11 11 '!' )6;. 1[8.:: 12 11j5C 100% 11 11 * 121 2)31 ' 57 13j8( i 100% 11 11 * l16E 1!8.:: i ' 40 11j5C ~ 100% i 11 11 * j18 1!9~ i 55 13j8C 100% 11 11 -.-]4 1!5~ 58 11[5( 100% 11 11 * l22 2l4.:: ' 56 19j5t: 100% 11 11 * 119 2!0~ ' 59 17[2;. ' 100% 11 11 * !18 1l9t ! 62 13j8C 100% 2 2 "' H4 !2E 36 1Jl5C ! 100% ~14 ' 9 9 * 1j2E ! 65 11!5_l 100% 11 11 * i21 2!31 ' 60 13j8C 100% 11 11 * ll6E lj8.:: ' ; 66 11!5C 100% ' ' 11 11 * i21 2[31 ' 13 13!8l 100% 11 11 * !16E 1j8.:: i ~ 11 11[5( 100% 11 11 "' H8 1[9!:: 2 13!8C 100% I 1 11 * !14 ll5~ ' I 11j5l ~ IOO% 11 11 * )8 1!9c ' ! 4 13j8C 100% 11 11 * )4 1j5.1J 3 11!5C 100% 11 11 * ns 1!9E 6 13j8C ! 100% i 11 11 * 114 1j54 ~ 5 11j5C 100% 11 11 * H8 1!9c i ~ 8 13!8C 100% 11 11 * l14 1[5~ 7 I1i5C ~ 100% 1I 11 * i18 1!9E ' 10 13i8C ~ 100% 11 11 * lt4 1j5~ ' 9 11[5C 100% AMOUNT DUE >I < TOTAL ADJUSTMENT FINAL INVOICE I 1 I < ADJUSTED AMOUNT DUE CUSTOMERNAME CITY OF BAKERSFIELD CUSTOMER I MASTER 792182035 / 233354000 INVOICE 10/ 15/ 14 503-0439620 AMOUNT ENCLOSED $ ------'--TEll/tiS: NET 10 DAYS FOR OFFICE USE ONLY CHECK NUMBER I -~'rET AMOUNT • KARAMARK Uniform Services DeliverTo :> CITY OF BAKERSFIELD PARKS AREA 5 4101 TRUXTUN AVE BAKERSFIELD, CA 93309 (661)428-7351 SERVICE w~""" ITEM DESCRIPTION I NAME ~KLY 50r pi:!:PULVEDA JULIO PANT 002 SHRT 007 ~KLY 508 RUIZ JESSE PANT 002 SHRT 007 rt{KLY 50S ~OSALES LAURA PANT 002 SHRT 007 ~KLY 511 !BARRIGA JESUS PANT 002 SHRT 007 rt{KLY 51t: DELEON BRICIO PANT 002 SHRT 007 ji'VKLY 51..: 1-rALVAN JOE PANT 002 SHRT 007 WKLY 514 MARTINEZ JUAN PANT 002 SHRT 448 WKLY 51'-BARAJAS ABRAHAM PANT 002 SHRT 448 WKLY 51E HERNANDEZ FRANCISCO PANT 002 SHRT 448 SHRT 449 WKLY 51E PIERCE KEVIN PANT 002 SHRT 007 WKLY 52( MANNING DANNIE PANT 171 SHRT 007 WKLY 521 BARRERA ADRIAN PANT 002 I SHRT 448 APPROVED BY S j gn 1 as!_page 011 1 y Visit us at www.ARAMARK-Unlform.com 'Minimum bill quanmy Payable To > AUS FRESNO MC LOCKBOX PO BOX 101363 PASADENA. CA 91189-0005 INVOICE CUSTOMER SERVICE (800)272-6275 CUSTOMER 792182035 INVOICE 503-0439620 DATE 10/15/14 ROUTE STOP TERMS ID 15 01 2 4768 AIR I SERVJ DAY ~0 E I o-30gv7II ~ 30·~~:12§ M~ooDA~g 0 .... W .. 29113£ : INVENTORY DEliVERY BilL RATE TOTAL ADDTL ;:~~::T ADJ UNE TRN REPLACE ~~~~~V.lC %0FINV QUANTITY QUANTITY CHARGE AMOUNT CODE NO pooe RATE REPL 1 1 11 * l18 1i98 ' 16 13j8C 100% 11 11 * [14 1!54 ' 15 11j5C 100% 11 11 * H8 1j98 ~ 18 13j8C 100% 11 11 * l14 1!54 ~ ~ 17 llj5C f 100% 11 11 * l18 1j9E ' 20 13!8C ' 100% 11 11 * j14 1)54 ' ' 19 11j5C 100% 11 11 * ll8 1!9t 24 13j8C ~ 100% 11 11 * l14 1154 ! 23 11i5C 100% 11 11 * 118 1j9t ' 61 13i8l 100% 11 11 * jt4 lj54 ' 25 1 n5c 100%1 11 11 * 118 1!98 ' 28 13!8C ' 100% 11 11 * l14 1!54 ' 27 11[5C 100%1 11 11 * 118 1i9E ; 30 13j8C 100%j 11 11 * !19 2iOS l ' 29 17!25 100% 11 11 * !18 1!9t ' 32 13[8( i 100%1 11 11 * !14 1l54 . 31 17j2E 100% ' 11 11 * i18 1j9t 34 13)8( 100%1 6 6 * l19 1P 4 i 33 17!25 100% 5 5 "' i19 !9~ l 35 17!2!: 100% 11 11 * !18 1j9E 64 13!8C 100% 11 11 * H4 1!54 39 11j5C 100% 11 11 * l22 2j4L ~ 46 19!55 ' 100% 2 19155 39j1C ' ' 21 11 11 * h4 1!54 i 45 11i5C ~ 100% 1 1 6 * !18 1pE ~ 26 13!8C ' 50% i ' 11 11 * !19 2l()S ' 47 17!25 100%1 AMOUNT DUE >I < TOTAL ADJUSTMENT FINAL INVOICE I -~] < ADJUSTED AMOUNT DUE CUSTOMERNAME CITY OF BAKERSFIELD CUSTOMER/MASTER 792182035 / 233354000 INVOICE 10/15/14 503-0439620 AMOUNT ENCLOSED $--------~-TERMS: NET 10 DAYS FOROFl'ICE USE-01-!LY CHECKNI.JMBER~ NET AMOUNT k_ARAMARK INVOICE CUSTOMER SERVICE (800)272-6275 Uniform Services cusToMER 792182035 503-0439620 10/15/14 DeliverTo > CITY OF BAKERSFIELD INVOICE PARKS AREA 5 ROUlE DATE 4101 TRUXTUN AVE 15 PAGE 3 of 3 BAKERSFIELD, CA 93309 NRINVI ,.------,-o-=3obl<=v=s---.J--=30,....,-6~oDA=Y~s ~J~CiV~eR=oo=DAv=s~j 661 428-7351 0 . 97jl~ 194j2~ 10~ BILL AOOT'L QUANTITY 1 AMOUNT I 1 >;< 111 I 11 *I *I 119 I 2!09 I II I 491 I 1 712~ II 00% JANDRO PANT oo2l 111 I 11 *I psi 1!9a I 11 521 13i8d 1oo% ' 114 1126 I 11 1 511 11 rsq !TOO% 1TI--r 11 *I ~I I ~ :1 M'KLY 52~SERVfN r-1~----r2a ----1 11-r 531--r 11isa 1oo% ' biD ~ ME~ OR EXCEED YOUR EXPECTATIONS TODAY? ~I RCL:p ONE1 MEETs-/ EXCEEDS APPROVED BY Visit us at \WIW.ARAMARK-Unlform.com "Minimum bin quantity Payable To > AUS FRESNO MC LOCKBOX PO BOX 101363 PASADENA. CA 91189-0005 AMOUNT DUE >I 13612j log -< TOTAL ADJUSTMENT FINAL INVOICE I 136j2~ -< ADJUSTED AMOUNT DUE CUSTOMER NAME CITY OF BAKERSFIELD CUSTOMER/MASTER 792182035 / 233354000 INVOICE 10/15/14 503-0439620 AMOUNT -ENCLOSED $ p0 TERMS: NET 10 DAYS FOR OFFICE USE ONLY CHECI< NUMBER I NET AMOUNT RFP 954-5299 Attachment A-C~st Proposal Page 1 of7 Qty I N-Used Rental 1 Rental Lean~ I Depreciated G r·-Nonnal Wear & -Item Colors A::.. I per Cost 1 Cost ~ded -Emplope Gllr'IMnt Brand & Tear Schedule Offered ExtMdecl L8unclers PropoHd Product Code (spec:lfly your W& T -k (each) (each) 1 Prtu..., Week Prtc:aAnn...a Weekly Cost Replacement (specify below) periods In Cost & Sc:hedule months Uud New Used I I I I I Work Shirt -short sleeve -blend I I I I fabric-durable press-2 button I pockets-lined collar w/ stays--~ -l _$ 13.00 j $ 10.00 : ~~2~ ~().251 1 I pencil stall $0.251 ~0.25. $0.25 $1o.oojAramark GS-0019 I 18 . I --1 I Work Shirt-short sleeve-100% cotton fabric -wrinkle resist -2 I button pockets -collar stays -I I ''·'~-$0.2>1 I I 2 I pencil stall 100 I$ 15.00 $ 12.00 $0}5. $0.25 $0.251 $ -12.00 jAramark GS-0449 !_21 I I 'Work Shirt -long sleeve -blend I fabric-durable press-2 pockets w/ button-lined collar w/ stays-I I . $0.251 $0.251 $ I 3 pencil stall 145 I $ 13.00 I $ 11.00 $0.25 $0.25 $0.25 11.00 IAramark GS-0007 18 i t I I I Work Shirt-long sleeve-100% I I I I I cotton fabric-wrinkle resist-2 button pockets-collar stays-I I $0.251 I 4 pencil stall I 40 $ 15.00 $ 13.00 $0.25 $0.251 $0.25 $0.251 $ 13.00 Aramark GS-0448 121 j l -; ' 1--I I I I I I I I I I : 1 Work Shirt -short sleeve -blend I $ 13.00 . $ 11.00 l $0.25!_ $0.25 $0.251 5 :fabric-postman style I 115 $0.25 $0.251 $ 11.00 lAra mark GS-0019 I 18 I ----, ---· I I I I ! I ; Executive Shirt-long sleeve-I blend fabric -no iron -pen pocket -6 collar stays -adj cuffs I j_60 i $ 15.00 $ 13.00 $0.25 $0.25 $0.25 $0.25: $0.25 $ 13.00 Aramark GS-0098 I 18 --t _j_ i Executive Shirt -short sleeve -~ I I I blend fabric-no iron -pen pocket $0.251 7 collar stays j 80 $ 15.00 $ 13.00 $0.25 $0.25 $0.251 $0.25 $ 13.00 Aramark GS-0099 I 18 I i --I -1 -----+ 1 I I I Dress Shirt-long sleeve-oxford I . I I I I blend fabric -no iron -box pleat I back-pen pocket -button down -; I ls 15.~ l s 13.oo _ $0.25] I 8 collar stays-adjust cuffs l 30 $0.25 $0.25 $0.25 $0.25_ $ 13.00 Aramark GS-0098 181 -C:\Users\howardbl \Documents\County of Fresno Cost proposaL xis RFP 954-5299 Attachment A -Cost Proposal Page 2 of 7 -----1- -1 ~ ~ ~----1 Nonnalwe&ri Colon I Sizes Qty I New 1 Used Rental _ -i Rental ~=-~ I Brand & 1 Tear Schedule Item I Offllr.cl Annable I per Cost Cost Exanded I Ext.nded l..aunders I Propoeed Product Code (speclfly your W& r, -k 1 (each) (each) Price Per Week Prlc:e Annual I WeHiy Cost Replacement (specify below) I periods In 1 Coet & Schedule months Used New Used I J Dress Shirt-short sleeve-oxford i I j 1 II I I blend fabric -no iron -box pleat back-pen pocket -button down -I 9 collar stays I 46 l $ 15.00 $ 13.00 _$0.25j $0.251 $0_35_ $0.25 $0.25,$ 13.~ jAra'!'arkGS~9 I 18 I I I 1 I J I I I Aramark GS-2189, 1 Polo Shirt-short sleeve-blend or I 1 I · GS-2190, GS-19571 1 10 poly knit fabric-single pocket , . 250 $ 13.00 $ 11.00 $0.25 $0.251 $0.25 $0.25 $0.251 $ 11.00 and GS-1724 36 · t ~-~--~ i I . . --' ' Work Shirts -long sleeve -100% I I l I I cotton-2 front pockets-pencil u .,,_ '"'"' I 60 ' ,_()() '' B-OO $0.>5 ,._,, $0.>5, $0.>5 ,._,_ ' uoo ,'""''" GS<>O .. -;-"I Jwork Shirts-short sleeve-100% I I I 1 cotton -2 front pockets -pencil l j I 12 1stall-orange • 35 1 $ 15.00 $ 13.00 ' $0.25 $0.251 $0.25 $0.25 $0.25 $ 13.00 IAramark GS-0449 12 l . --1-1 . ·-1 j 1 Aramark GP-{)294, [Jeans Cut Pants-denim fabric-! J ~ J GP-1039 and GP-13 cotton or blend-relaxed fit t I 10 $ 18.00 $ 16.00 ' $0.301 $0.301 $0.30 $0.301 $0.30. $ 16.00 0959. 181 ---. --, -I -• I I I I I I I peans Cut Pants -denim fabric -j' I . j I 14 cotton or blend -regular fit . I 90 $ 18.00 ;_s 16.00 1 ~0~~ $0.30 J~.30t $0.30 $0.30, $ 16.00 I Ar~!!!a_r!< GP-0002_ I 18 Pants-100% Cotton Twill -heavy 1 I . Jl I fabric-flat front -deep front I t 1 pockets -preshrunk -lined dress J I I j I I I 15 1 waistband-belt loops , _ 40 $ 16.00 $ 14.00 $0.30 $0.301 $0}01 ~0.30 $0.30! S 14.00 (ramark GP-~71 12 I Pants -Blend Twill -heavy fabric -I I T i I I I I double pleat front-slash front pockets-perm a press-lined dress 1 I '1 16lwaistband 1 75 _ $ 14.00 __$ 12.00 [ $0.30_ $0.30 $0.30 $0~ $0.30 $ 12.00 lAra mark GP-~2 1 18j C:\Users\howardbl \Documents\County of Fresno Cost proposal.xls RFP 954-5299 Attachment A-Cost Proposal Page 3 of7 ~ ---------NoriniiWear & Qty N-Used Rental Rental I leaH Garment, I Depnciat8d Brand& Tear Schedule Colors Sizes I --Emplo¥ee Garment Item 1 Offered 1 Available per Cost Cost Extended I Extended Leu IIden PI'CipCIMd Product Code (speclfly your W&T weak (each) (each) Price Per Week I Price Anllllll Weeldyeo.t Replac:eiiWit (specify below) periods In eo.t & Schedule months New Used New Used I -· =~-I I I I I I I I I I I Cargo Work Pant -blend fabric -flex waist-pockets -dura press-I I 1 $ 16.00 $0.301 I _gl.3o! $ 17 reinforced pockets option 150 $ 14.00 $0.30, $0.30' $0.30 14.00 Aram_a!k GP-0~1-1 18 l ·----I -., ! Work Pants -blend fabric -flat ! I I I I front-side elastic waist inserts-I I I 18J 18 comfort frt 300 $ 14.00 $ 12.00 $0.30 $0.30 $0.30 $0.30 $0.30 $ 12.00 !Aramark GP-0002 1 -I ~--, i --1 --I I I Western (Jean) Style Pant-heavy I IJ ... oo $0.301 $0.301 $0.301 $ 1 blend fabric-dura press-I 19 reinforced stress points 55 $ 12.00 $0.30 $0.30, 12.00 Aramark GP-0007 18 --, "''L~~G0-0009. I I I ,J~oo~ Coveralls-cotton-long sleeve-I I I I button front -include HV option 1 s 45.00 $1.00\ $1.001 _J_!.ool s 20 !cost 25 $ 35.00 12: I I I I I I i 1 Coveralls -cotton -long sleeve -I l s 24.00 1 $120.651 21 I snap front 30 $ 26.00 $0.65 __$0.65 _ _io.~,s 24.00 IAram~k G0-0009 1 12 I I I Coveralls-blend fabric -long . I I I I I 26.00 lAra mark G0-0011 sleeve -zip front -medium weight ~ I I I wrinkle resist-double needle I I I 22 . contraction -multi po_ckets j i so $ 28.00 $ 26.00 l $0.59• $0.59 $0.59 $0.59! $0.59_ $ 181 I r l -I I ! I Shorts-blend fabric-cargo I I s 14.00 I $_1~()()__1 23 pockets ! 22 $0.30 $0.30 $0.30 $0.30 $0.301 $ _>C.Ot"m'~ G<4l730 I 18 I I -I I --I I Aramark G0-1544, I I I $ 12.00 I $ _!_0.00 j G0-23H, GO-l Lab Coat-Blend fabric-long I 1543, G0-1541 I iO-~ol 10.~ la~d G0-1535 24 sleeve -3 pockets -slits white I L 140 $0.30 $0.30 $0.30! $0.30, $ 36 C:\Users\howardbl \Documents\County of Fresno Cost proposal.xls RFP 954-5299 .!'!.f:achment A-Cost Proposal Page 4 of7 --r---' Renta-l -T .:. .. Germent, • - ---Nonnal Wear & Colors Sl I Qty I N-Used Rental ~ Depreciated Brand & Tear Schedule -Employee Germent Item I otrwed I AYII:Sble per Cost Cost -I EIIIMidecl Extended Leundera Proposed Product Code (speclfly your W& T week 1 (each) I (each) Price Per Week I Plic:eAnnuel Weekly Cost Replec:ement (specify below) periods In Cost & Schedule months Used New Used ---I + --I I I shop Coat-Blend fabric -long I I I s 12.00 l s 10.00 I 25 sleeve -pockets -button up blue 5 S0.30.)_ S0.30 S0.3Q. S0.30 ~0.30 s 10.00 IAramarkG0-1539 I 36 ·--dark color j I I I I I I scrub Top-short sleeve-blend blue or I I' 6.00 ~ Aramark GS-18181 181 26 fabric -pockets green 35 8.00 s 6.00 $0.251 $0~ "''[ ''"j _$0.25[ s I I I I I I dark color. I I I Scrub Bottom -blend fabric -blue or 1 l s ''·"\ so~ol 6.00 Aramark GP-0860 l 27 1pockets ! green 25 8.00 s 6.00 S0.30~ $0.301 $0.301 $ 18 28 IMat -2x3 I 10 J s 35.00-$ 33.00 t S0.90i ~0.901 $0.90: so.9ol iS 33.00 iAramark DM-CJQQ1 48 I i I I I I I so.9o1 so.~J js 33.00 ~Aramark DM·0001j 29 Mat-3x4 I ! I 85 ' $ 35.00 . s 33.00 S0.90 S0.90I 48 1 1 I I I i I s 45.00 1 s 43.00 L I j $ 30 1Mat-4x6 l I l ~5 $1.50 S1.501 S1.501 j1.50, 43.00 IAramark_DM-0001 1 481 1 ~ ' I I I I 31 Mat-3x5 ! 20 s 35.00 s 33.00 so.9ol S~:~q[_ $0.90, i0.90 Is 33.00 jAramark DM-0001 481 l --I - -I . I I I I I I 32 Mat-3x 10 I 50 I $ .?_0.00 I s 48.00 s2.ool s2.oo. $2.00 S2.00j I$ 48.00 [Aramark DM-0001_ 48j -I I I I I 'Mat-3x4 l s _ 3_5..:..oo I s 33.oo I I I I Is 33 1 Safety message l .I 10 -$0.901 S0.90 so.~ S0.90! 33.00 Aramark DM·0003 48J C:\Users\howardbl\Documents\County of Fresno Cost proposal.xls RFP 954-5299 Item Mat-3x5 34 i antimicrobial Wet mop handle-wood-35 wet grip handle 11/8" x 60" I Wet mop-antimicrobial looped-poly headband-double tailband 36 11arge 9" Dry mop handle-wood-quick 37 [change 1"x60" I Dry mop-12" Infinity twist 38 synthetic blend Dry mop-Infinity twist synthetic 39 blend -5x24" I Dry mop -Infinity twist synthetic 40 blend-5x36" I I Dry mop -Infinity twist synthetic 41 blend-5X42" Colors Offend SlzM AYIIIIable Qty per week 10 10 125 Attachment A-Cost Proposal N-Cost (each) Used Cost (each) j ]5.oo I s 33.oo Jt== -Rente! -, Extended Price Per Week 1 Rental Extllnded Price Annual Used New Used I S0.901 S0.90 $0.901 $0.901 I I I I I I s 5.00 s 5.00 so.oo so.oo so.ool so.oo JS 1 6.00 Is I 6.00 i --' _ _..... S0.75j I SQ:75. --I so.7~ $0.751 40 Is 5.00. s I 5.~ _ so.ool so.oo[ _jO~-$0.00[ ~I 60 ! I S0.25 S0.25 I I S0.25 S0.25 --l 1 s 5.00. s 5.00_1 I 35 -..1_ 5.00 s l~-1' J "l, 5.00 IS [ 5.00 s 5.00 I 5.00' 5.00 s~.25! S0.25, S0.251 S0.25, -S0.301 S0.30,_ I j0.301 S0.301 so.J S0.40i ~o.4oL so.~! C:\Users\howardbl \Documents\ County of Fresno Cost proposal. xis DepreciMed Germent Proposed R~ Cost & 8chedule Brand& Product Code (specify below) $ 33.00 IAramark DM-1166 $ 5.00 I Aramark CE-0147 s 6.00 Aramark DP-()()25 Page 5 of7 NOniiil wea"i & · r-Schedule (spedfty your W& T periods In months 48 121 121 is 1 Is 5.00 lAra mark CE-0012 I 500 IAom.,kDeooJ t 12 121 s 5.00 '"m"k n•oolB t-12 $ 5.00 I Aramark DP-0018 12 ls 5.00 !Aramark DP-()()18 12 RFP 954-5299 Item Colora Oft'wed Sas ·1 Avalleble Qty per w.k New Cot~t (e.ch) Used Cost (each) Rental Extended Price Per Week New Used Extended Price AnnUIII New UMcl lHH Garment, Depnc:lated Ernploree Garment uunders I Proposed WMidy Coat Replllc:ement Coat & Schedule Brand& Product Code (specify below) n: II 42 1 Dust Mops 43 Treated dust mop 2411 !Treated dust mop 36" 43 I I Treated dust mop 43 60" 44 1 Shop towel 45 Bath towel-cotton #2 46 Bar towel -microfiber 47 Detail towel I 48 [Glass towel16"x28" J best price j yellow I red 45 I$ 5.00 I$ 10 each I I size $ 5.00 $ r . 10 each size $ 10 each size I I $ 5.001 s 5.001 s I 700 L~ o.2o s I I 1000 l $ 1.50_$ I 100 Is o.75J s r I 100 $ 100 J $ 0.551 s i o.5o Is C:\Users\howardbl\Documents\County of Fresno Cost proposaLxls 5.00 J -$0.40 $0.40 $0~1 $0.40 5.00 --~ ''"I ~'"i $0.30J $0.30 I I I 5.00 j0.401 $0.401 I $0.40 $0.40[ 5.00 $1.00, $1.00+ $1.00 $1.00 0.20 j $0.05 $0.05 ~o--=-oJ _ so.o5, 1.501 ''"I "-"1 $0.201 $0.20 l 0.75 $0.07 $0.071 I i $0.07 $0.07 0.55 ""I ""! $0.07 $0.07 0.50 $0.07 $0.0~ $0.07 $0.071__ t $ I Is r $ $ I$ $ $ $ $ 5.00 IAramark DP-0018 5.00 IAramark DP-0018 5.00 I Aramark DP-0018 I I 5.00 Aramark DP-0018 0.20 lAra mark TS-0002 1.50 I ~r~m~rk T0-0033 1 0.75 Aom"k TO~l<JB j I 0.55 'Aramark T0-0011 j 0.50 I Aramark T0-0008 Page 6 of7 -Normal WNr &' Tear Schedule (apeclfly your W&T periods In months 121 12 121 I I 121 41 I I 121 ,J I 12) 12J RFP 954-5299 Item Colors Offered 49 Turkish towel white l Attachment A -Cost Proposal ------,.,.,--I ~ Rental aa.IQty N-Used Rental -I -Cost Cost Extended ext.ncled AVIIIW!Ia =k (each) (each) Price Per Week Price Annual N-Used New UMd r-l 150 I $ 0.4~ _ $ 0.45 $0.07 $0.07 $0.07 $0.0J totals $ 764.95 $ 686.95 l.NH Garment, Emplopa Lllundara Weakly Cost C:\Users\howardbl \Documents\County of Fresno Cost proposal.xls Page 7 of7 Depreciated ] -NOrriiil Wear & Garment Brand & Tear Schedule PropoMd I Product Code (apec:lfly your W& T RepiKemant (specify below) periods In Cost & Schadula months I ... s 0.451Aramar~ T0-0055 1~ Proposal No. 954-5299 Page 28 Should a proposal include alternatives to the required pricing structure, be sure to include the alternative pricing in clear detail to allow the County to accurately price out the option. Be sure to include pricing as requested in the proposal in addition to your alternative(s ). 7 --LAUNDRY PROCESSES: Explain the benefits of your cleaning processes for majority of items listed on ATTACHMENT A . 8 --RECYCLING PROCESSES: Detail all established and planned recycling and/or environmentally-sound process in g practices utilized by your company in the carrying out of this contract 9 --State when you can begin service after date of award? 6 weeks after award 10 --State standard sizes and non-standard sizes Standard size for shirts are small-4xl including long bodies, sizes above this are non standard and could take 4 weeks longer to get. Standard sizes on pants are 28-48 waist and 26-36 inseam any other sizes are non standard and could take 4 weeks longer to get. 11 --Supply and affix County logo patch -onetime cost per item No charge 12 --Supply and affix individual name patch -onetime cost per item No charge 13 --Supply and affix County logo and name patches-onetime cost per item No charge G :\Public\RFP\FY 2014-15\954-5299\954-5299 Countywide Uniforms & Dust Control Services.doc Proposal No. 954-5299 Page 29 14 --Alterations -list the type, turnaround time and cost for any special alterations. If left blank, it will be considered at no cost to the County. • One week turnaround on alterations , zippers, buttons, tears etc. 15--OTHER-provide any additional charges not listed in the proposa l. Any charges not listed in the proposal under EXCEPTIONS or below, will not be paid. G :\Public\RFP\FY 2014-15\954-5299\954-5299 Countywide Un iforms & Dust Control Services .doc March 11, 2014 Michael Scalise Sr. Director Production & Energy Support ARAMARK Uniform Services 2300 Warren Road Downers Grove , IL 60515 Dear Mike, 0 651 795 5822 • 651 204 7510 Angela Becker SENIOR TECHNICAL ACCOUNT PROGRAM LEADER , TEXTILE CARE 655 LON E OAK DRIVE , MAIL AREA F65 Eagan . MN 55121 Angela .Becker@ecolab.com The specific wash processes ARAMARK uses for processing healthcare textiles meet accepted practices for hygienically clean textiles , as the formulas meet the following criteria as identified by the Centers for Disease Control. Textiles processed in a well-engineered wash formula are hygienically clean, as defined by the Association for the Advancement of Medical Instrumentation (AAMI), "Free of pathogens in sufficient numbers to cause human illness." (ANSI/AAMI ST 65 :2008). The Center for Disease Control states, "The antimicrobial action of the laundering process results from a combination of mechanical , thermal, and chemical factors . Dilution and agitation in water remove substantial quantities of microorganisms. Soaps and detergents function to suspend soils and also exhibit some microbiocidal properties. Hot water provides an effective means of destroying microorganisms. A temperature of at least 160F for a minimum of 25 minutes is commonly recommended for hot-water washing . Studies have shown that a satisfactory reduction of microbial contamination can be achieved at water temperatures lower than 160F if laundry chemicals suitable for low-temperature washing are used at proper concentrations." ARAMARK utilizes Ecolab's AdvaCare 120 Sanitizer/Sour, an Environmental Protection Agency (EPA) registered laundry sanitizer, EPA Registration No . 1677-193. The formulation is approved for use in commercial, institutional, healthcare and industrial laundry operations as a sanitizing agent at the rate of 3 oz per 100 pounds of dry laundry . The ARAMARK wash formulas for processing healthcare textiles meets the EPA requirements for laundry sanitizing and provides 99 .9% reduction of the following organisms : • Staphylococcus aureus • Klebsiella pneumoniae • Pseudomonas aeruginosa 8 651 795 5822 • 651 204 7510 Angela Becker SENIOR TECHNICAL ACCOUNT PROGRAM LEADER , TEXTILE CARE 655 LONE OAK DRIVE, MA IL AREA F65 Eagan , MN 55121 Angela .Becker@ecolab.com • Methicillin -Resistant Staphylococcus aureus (MRSA) Sincerely, ~~ Angela Becker Textile Care Technical Service Manager ARAMARK cares about the planet ARAMARK Uniform Services (ARAMARK) works hard to protect the environment and conserve natural resources across all of our facilities. Through our commitment to strict compliance and innovative technologies, we seek to ensure that ARAMARK meets or exceeds regulatory standards set for our laundry facilities. Using an ARAMARK industr ial laundry process is much better for the environment than washing and dry ing items in smaller loads at home and potential ly discharging untreated waste through the sanitary sewer system . • K.ARAMARK Uniform Services Laundryesp e (Laund ry Environ m e ntal St ew a rds hi p Prog ram) ARAMARK , a charter member o f La u nd r yESP~ pa r t icipates in t hi s vo l untary, cos t effect ive prog ram des igned to raise the envi ronmenta l performance of te xt il e se rvice and supp ly compan ies and improve re lations w ith customers . LaundryESP~ is des igned to bui ld on the industry's ex isting strengths of recycling and reusabil ity and its more efficient use of resources (water, energy and wash chem icals) when compared to home la under ing . Sin ce t he prog ram's incept ion in 1999, th e prog ram 's results in cl ude : • 11 .8% reduction in energy use pe r pou n d of t extil es processed • 12 .5% reduction in gallons of water used pe r pound of t extiles p rocessed • 17,500 pound reduct ion i n pollutant equivalents. ARA M ARK's co ntribution s to their successfu l redu ctions cons ist of 4 0% for water, 29 % f or energy and over 40% fo r pollutant dis charges . The industry leader in wastewater treatment & waste disposal A s th e ind ust ri al leader in wastewate r t reatment, ARAMAR K: • Treats over 1.5 billion gallons of water annually • Reduced water consumption by 33% over the past 7 years, makin g an addi tional 768 mi llion gallons per year ava ilable to th e comm un ity • Reuses 27% of the water used for processing, helping preserve natural res ou rce s and dim ini shin g our need f o r intake water. Th ese effo rts have enab led ARAMAR K to ach ieve an excellen t reco rd of co m p li ance with re gu latio ns govern ing was t ewater disc harge and so li d was te mana gem ent as w ell as all ot her appl icab le loca l, st ate and f edera l environm ental reg ulations. ARAMARK has a strat eg ic re lati ons hi p with Eco l ab ~ experts in the fi eld of was h processing , w h ic h gives ARAMAR K t he un ique ab ili ty to se rve customers in a wi de var iety of indust ries. In add it ion , o ur par tn ersh ip w it h Clea rbroo k Che mical , ou r wastewater chem ica l supp li er has all owed us to ach ieve an excellent record of comp liance with regulat ions govern ing wast ewate r discharge, as we ll as all other applicable local, state and federal environme nt al regu lations. We proa cti ve ly w or k w ith ou r customers t o det ermi ne w hi ch so il s and co ntamin ants th eir f ac iliti es generate. Then we p lan acco rdin g ly to keep o ur enviro nm ent safe and t o help co nse rv e o ur natural res ou rces . Heat reclamation ARAMARK reclaims and reuses 80% of the wastewater heat content from our wastewater, reducing the demand for natura l gas . Incom ing fresh water enters a laundry facility at a relatively low temperature and must be heated to 160" to effectively clean garments. Wastewater from the laundry process can be routed into a heat exchanger through which incoming water passes, raising its temperature above 90". This process significantly reduces the energy required to heat incoming water. Excess heat recovered is also from boilers using bo il er stack econom izers further reducing the need for natural gas . Environmentally friendly chemicals ARAMARK is committed to laundering garments w ith environmentally friendly detergents. ARAMARK has undertaken an initiative that began in September 2006 to el iminate the use of detergent s contain ing Nonylphenol Ethoxylate (NPE). The goal is to convert our processing plants in the US to a more environmentally friendly detergent by February 2009. ARAMARK 's Canadian based operations are already process in g w ith these new environmentally friendly, NPE-free, products. In add ition, ARAMARK has recently completed the transition to el im inate all phosphates from the laundering process and is now offering phosphate-free laundered merchandise to the customers we serve . Fleet ARAMARK step-van fleet drives the equivalent of 12 times around the earth every day. Through the use of a Global Pos itioning System (GPS) and a program exclusive to ARAMARK, we are driving fewer miles each day while del ivering the same level of excellent service to our customers . Othe r important fleet initiatives include evaluating alternative-fuel vehicles as well as improved fuel cost tracking and management. ARAMARK also plans to partner w ith the Environmenta l Protection Agency (EPA) and its SmartWayrM program . Fuel management and tracking was another target area for improvement. Prev iously ARAMARK used multiple fuel vendors, compl icating the process. ARAMARK has now contracted with a single, conso lidated fuel program through one vendor and converted to online invoicing and centralized controls, wh ich allows ARAMARK to project the number of gallons by type of fuel for a particular locat ion . Recycle The rental laundry industry as a whole has been environmentally conscious for quite sometime. In fact our re-use of uniforms and continuous roll towels (CRT) could be cons idered the ultimate in conservation efforts and alternatives to paper towels and disposables such as scrubs and patient gowns for the health care industry. ARAMARK processes more than 460 million garments per year in the United States-the vast majority of which are del iv ered to customers on wire hangers that are discarded daily. ARAMARK has maintained a hanger recycling program for more than two decades . In an effort to reduce the dependence on natural resources and space in our landfills A RAM ARK has intensified efforts to re-use at least 65% to 70% of hangers. ARAMARK also has teamed up w ith waste d isposal companies to decrease the volume of scrap hangers along with pallets, cardboard, batteries and fluorescent lighting sent to landfills. Awards ARAMARK has been recognized for the third consecutive year by the Missouri Water Environment Association (MWEA) for complete pretreatment compliance . The Gold Industrial Wastewater Pretreatment Compliance Award is presented to compan ies who comply with all wastewater discharge and reporting requirements, have an industrial wastewater treatment facility or pollution program and must be in good relations with the nominating city or sewer district. Our Springfie ld, MO location won the Gold Award for outstanding performance of wastewater treatment system and our Oakland, CA location won the Green Industry Award from Alameda County for environmental compl ianc e. Four ARAMARK locations recei ved Industrial Pretreatment Awards for meeting all compliance objectives: Charlotte, NC, Memphis, TN, Evansville, IN and Reading, PA. ARAMARK 's standard wash formula meets the "hygienically clean" criteria from the Center for Disease Control (CDC). Monitoring of environmental compliance ARAMARK regularly mon itors environmental compl iance at all of our active processing plants to assure that we meet all app lic able federal, state and loc al regulations for air, wastewater, storm water management, sp ill prevention and solid waste disposal. ARAMARK's environmental stewardship program is an ongoing strategic business decision to continually research, develop and practice environmentally-friendly laundering and production methods. Proposal No. 954-5299 Page 35 CHECKLIST This Checklist is provided to assist vendors in the preparation of their RFP response . Included in this list, are important requirements and is the responsibility of the bidder to submit with the RFP package in order to make the RFP compliant. Because this checklist is just a guideline , the bidder must read and comply with the RFP in its entirety. Check off each of the following: 1. ~ 2. ~ 3. :i_ 4 . i 5. i 6. _:b. 7. f 8 . 9. .::£_ 10 . ~ The Request for Proposal (RFP) first page has been completed and signed. Addenda first page, if any , have been completed , signed and included in the bid package. One (1) original plus five (5) copies including digital copies of the RFP have been provided. The completed Trade Secret Form as provided with this RFP (Confidentialffrade Secret Information, if provided must be in a separate binder). The completed Criminal History Disclosure Form as provided with this RFP . The completed Participation Form as provided with this RFP . The completed Reference List as provided with this RFP . The completed Cost Proposal and Bidder to Submit response. Indicate all bidder EXCEPTIONS to the County's requirements, conditions and specifications as stated within this RFP . Lastly, on the LOWER LEFT HAND CORNER of the sealed envelope, box , etc. transmitting your bid include the following information: County of Fresno RFP No. 954-5299 Closing Date: October 22 1 2014 Closing Time : 2:00P.M. ' Commodity or Service: Countywide Uniforms & Dust Control Service ; .... -.. - Return Checklist with your RFP response. G :\Public\RFPIFY 2014-15\954-52991954-5299 Countywide Uniforms & Dust Control Services.doc