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HomeMy WebLinkAboutAgreement A-19-167 with Allvest Information Systems Inc..pdf Agreement No. 19-167 1 AGREEMENT 2 3 THIS AGREEMENT ("Agreement') is made and entered into this 9th day of April, 2019 ("Effective 4 Date"), by and between the COUNTY OF FRESNO, a political subdivision of the State of California, 5 ("COUNTY"), and Allvest Information Services, Inc., dba Vant4ge, a Washington corporation, whose 6 address is P.O. Box 1802, Salt Lake City, UT 84110, ("CONTRACTOR"). 7 WITNESSETH: 8 WHEREAS, COUNTY desires to enter into this Agreement to continue internet-based licensing of, 9 access to, and use of certain automated, evidence-based, risk-assessment software applications, and 10 related services, for the purpose of managing and monitoring adult and juvenile probationers within Fresno 11 County; 12 WHEREAS, CONTRACTOR has represented that it can continue to provide COUNTY with licenses 13 and access to, and use of, certain automated, evidence-based, risk-assessment software applications, 14 including its software program, Vant4gePoint, and related services, so that COUNTY can achieve its 15 purpose of managing and monitoring adult and juvenile probationers within Fresno County, and 16 CONTRACTOR is ready, willing and able to enter into this Agreement to continue to provide such access 17 and services; 18 WHEREAS, the COUNTY and CONTRACTOR previously entered into a potential five-year 19 Agreement, No. A-15-216 (the "Original Agreement'), for a total maximum compensation payable under the 20 Original Agreement of$525,000, effective July 1, 2015; and 21 WHEREAS, the needs of the COUNTY and CONTRACTOR have changed; CONTRACTOR will 22 upgrade COUNTY from Assessments.com Enterprise Application (AEA)to Vant4gePoint, a Collaborative 23 Rehabilitation Management System. Specifically, COUNTY will be utilizing the Assessments, Case 24 Planning, Integration, and Business Intelligence modules, and legacy data will be migrated, and the parties 25 would like to replace and supersede the Original Agreement with this Agreement. 26 NOW, THEREFORE, in consideration of the mutual covenants, terms and conditions herein 27 contained, the Parties agree that the Original Agreement shall be superseded and replaced in its entirety by 28 this Agreement, and further agree as follows: -1- 1 1. DEFINITIONS OF TERMS 2 For the purposes of this Agreement, the terms set forth below shall have the following meanings: 3 "Access" means the ability of COUNTY to operate accurately and effectively from all its 4 respective work environments, the CONTRACTOR-hosted Vant4gePoint applications, and the System. 5 "Account Setup/Configuration" means the initial Access-related setup of each COUNTY 6 employee's information into Vant4gePoint, and any other System configurations activities, necessary to 7 insure proper Access to full functioning Vant4gePoint applications and System as defined herein. 8 "Anonymized" means Data Information that has been stripped of all identifying information that 9 can tie it to a specific individual such that said information cannot thereafter be used to identify the 10 individual. 11 "Customization" means modifications to Vant4gePoint to meet specific COUNTY needs. 12 "Data Information" means the physical, logical, electronic, magnetic, paper, verbal, written or 13 other confidential information and records that have been entered or transferred into, or are stored in, 14 Vant4gePoint and Systems, and storage devices related thereto, as well as any communications to or 15 from the COUNTY relating to its probationers and using Vant4gePoint and System in any way 16 whatsoever. 17 "Hosting" means providing and maintaining the facility that stores the physical computer and 18 network structure that (i) runs Vant4gePoint, (ii) stores and backs up the Data Information, (iii) secures 19 the Data Information, and (iv) makes the application and stored Data Information available to the 20 COUNTY through an internet-connected personal computer interface. 21 "Integration" means an optional process provided by CONTRACTOR to COUNTY by which a 22 computer-controlled interface is created between Vant4gePoint and existing COUNTY case 23 management systems, pursuant to which Data Information is periodically transferred from one 24 automated environment to another in a secure manner. 25 "Intellectual Property" means all intellectual property rights related to the assets or businesses of 26 CONTRACTOR, including: patents; copyrights; trade names; trademarks; service marks; trade secrets; 27 inventions; databases; names and logos; trade dress; technology; know-how; and, other proprietary 28 information and licenses from third parties granting CONTRACTOR the right to use any of the foregoing. -2- 1 The term "Intellectual Property" also includes: all computer applications, programs and other software, 2 including without limitation operating software, firmware, middleware, and design software; all design 3 tools, System documentation and instructions; databases; product literature; artwork; design, 4 development and manufacturing files; formulations and specification; quality records and reports; and, 5 other books records, studies, surveys, reports, plans and documents. The term Intellectual Property 6 does not include the Data Information. 7 "Maintenance" means all updates and modifications to any and all applications, underlying 8 software, computer equipment, networks and operating systems, done on either a periodic or an 9 emergency basis, that are needed to maintain the functionality, Security and operational viability of 10 Vant4gePoint and the System. 11 "Vant4gePoint" is a collaborative rehabilitation management system that will be integrated with 12 Fresno County Probation's Probation Records and Information Management System (PRI MS) and 13 Juvenile Automation System (JAS). The applications included in Vant4gePoint are STRONG-R, M- 14 PACT, CSE-IT, Static-99, and DRAI 2.0. 15 "Security" means protection against the unauthorized use (including but not limited to 16 unauthorized downloading, unauthorized viewing, unauthorized copying and unauthorized forwarding), 17 loss, misuse and alteration of any COUNTY information under CONTRACTOR's control. 18 "System" means the complete automated technological environment maintained by the 19 CONTRACTOR, which environment supports all aspects of Vant4gePoint, and makes said applications 20 available to COUNTY users. System includes, but is not limited to, servers, storage devices, networks, 21 communication hardware, operating systems, purchased software, developed software, compilers, and 22 backups. 23 "Training" means the process of informing and familiarizing COUNTY personnel in the use of 24 Vant4gePoint at sites and times determined by the COUNTY. Training includes all CONTRACTOR staff, 25 training materials and Systems required to comprehensively communicate and instruct COUNTY 26 employees. 27 2. OBLIGATIONS OF THE CONTRACTOR 28 -3- 1 A. CONTRACTOR shall provide the use of certain automated, evidence-based, risk- 2 assessment software applications, including Vant4gePoint, and related services, for the purpose of 3 managing and monitoring adult and juvenile probationers within Fresno County, in accordance with the 4 Scope of Work, attached as Exhibit A and incorporated by reference. 5 B. CONTRACTOR shall complete training activities associated with Vant4gePoint on 6 the timeline determined by the County and communicated to CONTRACTOR in writing. On-site training 7 shall be conducted by CONTRACTOR in classes with no more than thirty (30) trainees per class. 8 C. COUNTY may request in writing that CONTRACTOR provide Customization 9 services, or other additional services, which request may be made at any time during the term of this 10 Agreement. CONTRACTOR shall supply quotes and performance timeframes for requested series 11 within thirty (30) days from receiving COUNTY's written request, and CONTRACTOR shall initiate 12 activity within thirty (30) days of receiving written or email approval for same from COUNTY. 13 D. In performing its obligations pursuant to the terms of this Agreement, including but 14 not limited to CONTRACTOR's obligations to provide Training, Customization and Integration, 15 CONTRACTOR shall meet or exceed each and every one of the following standards of performance: 16 (1) COUNTY users shall be able to log-on successfully and access 17 Vant4gePoint using Microsoft Edge, version 42 or greater or Google Chrome, version 71 or greater, 18 while running Microsoft Windows 10.0 or greater from their workstations. We require accessing 19 Vant4gePoint using mobile devices such as Apple Phone or Pad using iOS 11 or greater; Android 20 smartphones with OS Version 8 or greater from manufactures Samsung, Google, LG, or Motorola. 21 (2) The page navigation function of Vant4gePoint shall work reliably and 22 accurately at all times; 23 (3) Vant4gePoint shall perform reliably and with full functionality when Data 24 Information is entered or transferred or otherwise input into the System; 25 (4) Data Information entered or transferred or otherwise input into the System 26 shall appear on-screen reliably and accurately when called-up by COUNTY users utilizing Vant4gePoint; 27 and 28 -4- 1 (5) The search functions native to Vant4gePoint shall reliably and accurately 2 return the correct records. 3 E. Security: CONTRACTOR shall implement and maintain all Security policies, 4 processes, procedures, software and actions as needed to protect and preserve COUNTY's Data 5 Information, and COUNTY's use thereof, including but not limited to the following: (i) regular, complete 6 backup of COUNTY's Data Information as well as all other data needed to maintain the full functionality 7 of Vant4gePoint together with COUNTY's use of the Data Information therewith; (ii) reliable recovery 8 processes and software; (iii) user identification and password encryption procedures and software; (iv) 9 effective and regularly updated firewall software; (v) secure and encrypted Data Information 10 communications systems and procedures; and (vi) a secure operations center based on current industry 11 standards that is sufficient to prevent the loss and/or disclosure or transmission of Data Information to 12 unauthorized third parties. Access to Vant4gePoint shall be with an encrypted and valid User 13 identification and password combination. Password protected information shall be accessible only to 14 authorized COUNTY users. COUNTY Data Information shall not be communicated, transferred or 15 conveyed to any other entity, including State or Federal governments, without the express written 16 permission of the COUNTY. 17 F. Confidentiality: CONTRACTOR acknowledges that any Data Information that may 18 come into CONTRACTOR's possession or knowledge pursuant to this Agreement or pursuant to the 19 performance of CONTRACTOR's obligations hereunder is confidential and the unauthorized disclosure 20 of said Data Information to, or use by, third parties is hereby expressly prohibited. CONTRACTOR 21 agrees: (i) to hold all Data Information in the strictest confidence; (ii) not to make use of the Data 22 Information or any part thereof for any purpose other than the performance of CONTRACTOR's 23 obligations pursuant to this Agreement; (iii) to release the Data Information only to authorized 24 employees of CONTRACTOR or subcontractors of CONTRACTOR requiring such information, and only 25 under such conditions and care as will maintain and protect the confidentiality of the Data Information 26 from unauthorized disclosure by said employees or subcontractors, and only after obtaining a signed 27 written agreement with said employees or subcontractors to protect the confidentiality of the Data 28 Information; (iv) not to release or disclose the Data Information to any other party without the prior -5- 1 written approval of the COUNTY; and (v) to disclose to the COUNTY any breach or compromise of data 2 within 24 hours of such occurrence. CONTRACTOR further agrees to return all such data information in 3 Microsoft SQL (.BAK) backup file format with entire data base structure including all data tables and 4 data transaction logs to the COUNTY at the expiration or termination of this Agreement, as well as to 5 destroy any and all back-up copies and prior versions and/or formats of the Data Information in 6 CONTRACTOR's possession at such time. CONTRACTOR may aggregate Data Information obtained 7 from COUNTY using Vant4ge products and services under the terms of this Agreement for research and 8 statistical purposes but only if (a) the Data Information so used is anonymized and (b) such aggregation 9 is specifically authorized in writing by COUNTY. This section shall not impose any obligation on the 10 CONTRACTOR regarding any information that is: (1) publicly known at the time of its disclosure; (2) 11 already fully known to the receiving party at the time it is furnished to such party by the CONTRACTOR, 12 and such knowledge was obtained in full compliance with the law and the provisions of the prior 13 paragraph hereinabove; or (3) independently developed by the receiving party without use of the 14 proprietary Data Information. 15 G. Maintenance: CONTRACTOR shall at all times maintain Vant4gePoint, the 16 System and Data Information, as well as maintain any Customization, Implementation, and Integration 17 performed for COUNTY in relation thereto. CONTRACTOR's performance of its Maintenance 18 obligations shall be undertaken and completed in such a way that the operation and functionality of 19 Vant4gePoint and the System shall not be negatively affected during regular business hours. All 20 Maintenance required hereby will be at CONTRACTOR's sole expense and will not be an additional cost 21 to the COUNTY. 22 H. Support: CONTRACTOR will establish, provide and maintain customer support of 23 Vant4gePoint and the System to the COUNTY. 24 (1) CONTRACTOR's customer support obligation shall include the following 25 communication channels: 26 (a) Telephone Support: CONTRACTOR shall maintain telephone 27 support from a help desk between 7:30 a.m. and 4:00 p.m. Pacific Time, to assist COUNTY in reporting 28 problems and in providing first-line support in the use and operation of Vant4gePoint and the System. -6- 1 (b) Internet Email: CONTRACTOR shall maintain an email address for 2 the express purpose of providing customer support to COUNTY, which email address shall be 3 support@vant4ge.com. CONTRACTOR shall maintain email support during Regular Business Hours to 4 assist COUNTY in reporting errors and in providing first-line support in the use and operation of 5 Vant4gePoint and the System. 6 (2) CONTRACTOR and COUNTY agree that COUNTY's point of contact for 7 Maintenance and support of Vant4gePoint and the System shall be designated staff from the COUNTY, 8 who will act as the support liaisons between CONTRACTOR and COUNTY. 9 CONTRACTOR shall at all times make a reasonable effort to provide 10 modifications or additions to correct errors in Vant4gePoint and the System, as reported by COUNTY to 11 CONTRACTOR. Upon notification from COUNTY of an error, whether via telephone or email, 12 CONTRACTOR will assign a priority level to the error, which priority level shall be determined according 13 to the following criteria: 14 (1) Priority A: An error that results in Vant4gePoint and the System being 15 substantially or completely nonfunctional or inoperative. CONTRACTOR agrees to provide a correction 16 or "work-around" solution to Priority A errors within two (2) business days after said error is first reported 17 to the CONTRACTOR , and a full solution to such errors no later than fifteen (15) business days after 18 said error is first reported to the CONTRACTOR. 19 (2) Priority B: An error that results in Vant4gePoint and the System operating 20 or performing other than as represented, but which does not have a material adverse impact on the 21 performance of Vant4gePoint and the System. CONTRACTOR agrees to provide a correction or "work- 22 around" solution to Priority B errors within seven (7) business days after said error is first reported to the 23 CONTRACTOR , and a full solution to such errors no later than thirty (30) business days after said error 24 is first reported to the CONTRACTOR. 25 CONTRACTOR will make all reasonable efforts to correct any and all errors or 26 provide a work-around solution for each priority level and, if a work-around is the immediate solution, will 27 make reasonable efforts to provide a final resolution of the Error. 28 -7- 1 I. Continued development of Vant4gePoint: CONTRACTOR shall continue in its 2 efforts to improve Vant4gePoint without: (i) impacting Vant4gePoint' evidence-based efficacy; (ii) 3 changing Vant4gePoint' operational usability (requiring additional training); (iii) requiring the COUNTY to 4 incur greater costs than outlined in this contract; or (iv) putting at risk the statistical validity of 5 Vant4gePoint. CONTRACTOR's improvements may be cosmetic, may include added features, and may 6 involve the release of new versions of the original tool or modifications thereto. Depending upon the 7 COUNTY's Instructions, the CONTRACTOR will either continue to support the current version of 8 Vant4gePoint, or, with written approval from the Chief Probation Officer or his designee, implement the 9 modified or newer version of Vant4gePoint. 10 3. OBLIGATIONS OF THE COUNTY 11 A. COUNTY shall compensate CONTRACTOR as set forth in Section 6 of this 12 Agreement, and shall monitor the outcomes achieved by the CONTRACTOR. 13 B. COUNTY shall maintain a primary contact person for the coordination and 14 communication of Agreement-related activities and payments. 15 C. COUNTY shall make available all on-site training facilities required by the 16 CONTRACTOR to accomplish all necessary Training. 17 D. COUNTY understands and acknowledges that CONTRACTOR will not be liable 18 for network-related problems not under CONTRACTOR's control, and attributable to the operation of 19 Vant4gePoint on the COUNTY's network. 20 E. COUNTY agrees that this Agreement is for license and access to Vant4gePoint 21 only and that no title to said applications passes to COUNTY. 22 F. COUNTY may not export Vant4gePoint, or any of CONTRACTOR's other tools, 23 instruments or applications, without the prior written consent of CONTRACTOR. 24 G. COUNTY shall not assert any ownership rights over the Intellectual Property. 25 COUNTY agrees not to modify, de-compile, disassemble, re-configure, reverse compile, reverse 26 assemble, or reverse engineer the intellectual Property, and further agrees not to distribute or disclose 27 the Intellectual Property, or to use or copy the intellectual Property, except as expressly permitted under 28 this Agreement. COUNTY acknowledges that the Intellectual Property is comprised of information -8- 1 deemed trade secrets or otherwise proprietary to CONTRACTOR, and COUNTY agrees to handle the 2 Intellectual Property in a confidential manner and use the same degree of caution that, except as 3 required by law, it employs to protect its own confidential or proprietary information. The CONTRACTOR 4 shall retain all right, title and interest in all Intellectual Property that results from the COUNTY's use and 5 customization activities with CONTRACTOR. 6 H. COUNTY understands that CONTRACTOR does not warrant that the functions, 7 contained in Vant4gePoint, will be entirely uninterrupted or error free. 8 I. COUNTY shall be responsible for scheduling and coordinating all Training that 9 CONTRACTOR is obligated to provide pursuant to both the terms of the Agreement. COUNTY's 10 obligation to schedule and coordinate shall be as follows: COUNTY shall determine which of its 11 personnel need to be trained, and when such training needs to be done. 12 4. TERM 13 The term of this Agreement shall be for a period of five (5) years, commencing upon execution 14 through and including March 31, 2024. This Agreement may be extended for two (2) additional consecutive 15 twelve (12) month periods upon written approval of both parties no later than thirty (30) days prior to the first 16 day of the next twelve (12) month extension period. The Chief Probation Officer or his or her designee is 17 authorized to execute such written approval on behalf of COUNTY based on CONTRACTOR'S satisfactory 18 performance. 19 5. TERMINATION 20 A. Non-Allocation of Funds- The terms of this Agreement, and the services-to be 21 provided hereunder, are contingent on the approval of funds by the appropriating government agency. 22 Should sufficient funds not be allocated, the services provided may be modified, or this Agreement 23 terminated, at any time by giving the CONTRACTOR thirty (30) days advance written notice. 24 B. Breach of Contract- The COUNTY may immediately suspend or terminate this 25 Agreement in whole or in part, where in the determination of the COUNTY there is: 26 1) An illegal or improper use of funds; 27 2) A failure to comply with any term of this Agreement; 28 3) A substantially incorrect or incomplete report submitted to the COUNTY; -9- 1 4) Improperly performed service. 2 In no event shall any payment by the COUNTY constitute a waiver by the COUNTY of any breach 3 of this Agreement or any default which may then exist on the part of the CONTRACTOR. Neither shall such 4 payment impair or prejudice any remedy available to the COUNTY with respect to the breach or default. 5 The COUNTY shall have the right to demand of the CONTRACTOR the repayment to the COUNTY of any 6 funds disbursed to the CONTRACTOR under this Agreement, which in the judgment of the COUNTY were 7 not expended in accordance with the terms of this Agreement. The CONTRACTOR shall promptly refund 8 any such funds upon demand. 9 C. Without Cause - Under circumstances other than those set forth above, this 10 Agreement may be terminated by COUNTY upon the giving of thirty (30) days advance written notice of an 11 intention to terminate to CONTRACTOR. 12 6. COMPENSATION/INVOICING: COUNTY agrees to pay CONTRACTOR, and 13 CONTRACTOR agrees to receive compensation as set forth in Exhibit "B." The Tool Development and 14 Validation portion of the Agreement is to be invoiced upon execution of this Agreement, and 15 CONTRACTOR shall submit quarterly invoices in triplicate to the County of Fresno Probation Department, 16 3333 E. American Avenue, Suite B, Fresno, California 93725. 17 In no event shall compensation paid for services performed under this Agreement exceed two 18 hundred and eighteen thousand, seven hundred dollars ($218,700)from the Effective Date through 19 March 31 of the first contract year, and one hundred and seventy six thousand, two hundred dollars 20 ($176,200) annually for each additional contract year during the term of this Agreement. In no event 21 shall compensation paid for services for the initial five-year term of this Agreement exceed nine hundred 22 and twenty three thousand, five hundred dollars ($923,500). If the Agreement is extended for a sixth 23 year, in no event shall the compensation paid for the total six-year term exceed one million, ninety-nine 24 thousand, seven hundred dollars ($1,099,700). If the Agreement is extended for a seventh year, in no 25 event shall the compensation paid for the total seven-year term exceed one million, two hundred and 26 seventy five thousand, nine hundred dollars ($1,275,900). It is understood that all expenses incidental to 27 CONTRACTOR's performance of services under this Agreement shall be borne by CONTRACTOR. 28 CONTRACTOR shall submit quarterly invoices referencing the County Agreement Number, as -10- 1 noted on page 1 of this Agreement. CONTRACTOR shall submit invoices to the County of Fresno, 2 Probation Department Business Office, 3333 E. American Avenue, Suite B, Fresno, CA 93725 or to 3 Probation Invoices(a)fresnocountyca.gov. Payments by COUNTY shall be made within forty-five (45) days 4 after receipt of CONTRACTOR's properly completed invoices. Such payments shall be mailed to the 5 CONTRACTOR's address identified on page 1 of this Agreement. 6 7. INDEPENDENT CONTRACTOR: In performance of the work, duties and obligations 7 assumed by CONTRACTOR under this Agreement, it is mutually understood and agreed that 8 CONTRACTOR, including any and all of the CONTRACTOR'S officers, agents, and employees will at all 9 times be acting and performing as an independent contractor, and shall act in an independent capacity and 10 not as an officer, agent, servant, employee,joint venturer, partner, or associate of the COUNTY. 11 Furthermore, COUNTY shall have no right to control or supervise or direct the manner or method by which 12 CONTRACTOR shall perform its work and function. However, COUNTY shall retain the right to administer 13 this Agreement so as to verify that CONTRACTOR is performing its obligations in accordance with the 14 terms and conditions thereof. 15 CONTRACTOR and COUNTY shall comply with all applicable provisions of law and the rules and 16 regulations, if any, of governmental authorities having jurisdiction over matters the subject thereof. 17 Because of its status as an independent contractor, CONTRACTOR shall have absolutely no right 18 to employment rights and benefits available to COUNTY employees. CONTRACTOR shall be solely liable 19 and responsible for providing to, or on behalf of, its employees all legally-required employee benefits. In 20 addition, CONTRACTOR shall be solely responsible and save COUNTY harmless from all matters relating 21 to payment of CONTRACTOR'S employees, including compliance with Social Security withholding and all 22 other regulations governing such matters. It is acknowledged that during the term of this Agreement, 23 CONTRACTOR may be providing services to others unrelated to the COUNTY or to this Agreement. 24 8. MODIFICATION: Any matters of this Agreement maybe modified from time to time by the 25 written consent of all the parties without, in any way, affecting the remainder. 26 9. NON-ASSIGNMENT: Neither party shall assign, transfer or sub-contract this Agreement 27 nor their rights or duties under this Agreement without the prior written consent of the other party. 28 10. HOLD HARMLESS: CONTRACTOR agrees to indemnify, save, hold harmless, and at -11- 1 COUNTY'S request, defend the COUNTY, its officers, agents, and employees from any and all costs and 2 expenses (including attorney's fees and costs), damages, liabilities, claims, and losses occurring or 3 resulting to COUNTY in connection with the performance, or failure to perform, by CONTRACTOR, its 4 officers, agents, or employees under this Agreement, and from any and all costs and expenses(including 5 attorney's fees and costs), damages, liabilities, claims, and losses occurring or resulting to any person, firm, 6 or corporation who may be injured or damaged by the performance, or failure to perform, of 7 CONTRACTOR, its officers, agents, or employees under this Agreement. 8 The provisions of this Section 10 shall survive termination of this Agreement. 9 11. INSURANCE 10 Without limiting the COUNTY's right to obtain indemnification from CONTRACTOR or any third 11 parties, CONTRACTOR, at its sole expense, shall maintain in full force and effect, the following insurance 12 policies or a program of self-insurance, including but not limited to, an insurance pooling arrangement or 13 Joint Powers Agreement (JPA)throughout the term of the Agreement: 14 A. Commercial General Liability 15 Commercial General Liability Insurance with limits of not less than Two Million Dollars 16 ($2,000,000.00) per occurrence and an annual aggregate of Four Million Dollars ($4,000,000.00). This 17 policy shall be issued on a per occurrence basis. COUNTY may require specific coverages including 18 completed operations, products liability, contractual liability, Explosion-Collapse-Underground, fire legal 19 liability or any other liability insurance deemed necessary because of the nature of this contract. 20 B. Automobile Liability 21 Comprehensive Automobile Liability Insurance with limits of not less than One Million Dollars 22 ($1,000,000.00) per accident for bodily injury and for property damages. Coverage should include any auto 23 used in connection with this Agreement. 24 C. Professional Liability 25 If CONTRACTOR employs licensed professional staff, (e.g., Ph.D., R.N., L.C.S.W., M.F.C.C.) in 26 providing services, Professional Liability Insurance with limits of not less than One Million Dollars 27 ($1,000,000.00) per occurrence, Three Million Dollars ($3,000,000.00) annual aggregate. 28 -12- 1 D. Worker's Compensation 2 A policy of Worker's Compensation insurance as may be required by the California Labor 3 Code. 4 E. Cyber Liability 5 Cyber Liability Insurance, with limits not less than $2,000,000 per occurrence or claim, 6 $2,000,000 aggregate. Coverage shall be sufficiently broad to respond to the duties and obligations as is 7 undertaken by CONTRACTOR in this agreement and shall include, but not be limited to, claims involving 8 infringement of intellectual property, including but not limited to infringement of copyright, trademark, trade 9 dress, invasion of privacy violations, information theft, damage to or destruction of electronic information, 10 release of private information, alteration of electronic information, extortion and network security. The 11 policy shall provide coverage for breach response costs as well as regulatory fines and penalties as well as 12 credit monitoring expenses with limits sufficient to respond to these obligations. 13 Additional Requirements Relating to Insurance 14 CONTRACTOR shall obtain endorsements to the Commercial General Liability insurance naming 15 the County of Fresno, its officers, agents, and employees, individually and collectively, as additional 16 insured, but only insofar as the operations under this Agreement are concerned. Such coverage for 17 additional insured shall apply as primary insurance and any other insurance, or self-insurance, maintained 18 by COUNTY, its officers, agents and employees shall be excess only and not contributing with insurance 19 provided under CONTRACTOR's policies herein. This insurance shall not be cancelled or changed without 20 a minimum of thirty (30) days advance written notice given to COUNTY. 21 CONTRACTOR hereby waives its right to recover from COUNTY, its officers, agents, and 22 employees any amounts paid by the policy of worker's compensation insurance required by this 23 Agreement. CONTRACTOR is solely responsible to obtain any endorsement to such policy that may be 24 necessary to accomplish such waiver of subrogation, but CONTRACTOR's waiver of subrogation under 25 this paragraph is effective whether or not CONTRACTOR obtains such an endorsement. 26 Within Thirty (30) days from the date CONTRACTOR signs and executes this Agreement, 27 CONTRACTOR shall provide certificates of insurance and endorsement as stated above for all of the 28 foregoing policies, as required herein, to the County of Fresno, (Name and Address of the official who will -13- 1 administer this contract), stating that such insurance coverage have been obtained and are in full force; that 2 the County of Fresno, its officers, agents and employees will not be responsible for any premiums on the 3 policies; that for such worker's compensation insurance the CONTRACTOR has waived its right to recover 4 from the COUNTY, its officers, agents, and employees any amounts paid under the insurance policy and 5 that waiver does not invalidate the insurance policy; that such Commercial General Liability insurance 6 names the County of Fresno, its officers, agents and employees, individually and collectively, as additional 7 insured, but only insofar as the operations under this Agreement are concerned; that such coverage for 8 additional insured shall apply as primary insurance and any other insurance, or self-insurance, maintained 9 by COUNTY, its officers, agents and employees, shall be excess only and not contributing with insurance 10 provided under CONTRACTOR's policies herein; and that this insurance shall not be cancelled or changed 11 without a minimum of thirty (30) days advance, written notice given to COUNTY. 12 In the event CONTRACTOR fails to keep in effect at all times insurance coverage as herein 13 provided, the COUNTY may, in addition to other remedies it may have, suspend or terminate this 14 Agreement upon the occurrence of such event. 15 All policies shall be issued by admitted insurers licensed to do business in the State of California, 16 and such insurance shall be purchased from companies possessing a current A.M. Best, Inc. rating of A 17 FSC VI or better. 18 12. AUDITS AND INSPECTIONS: The CONTRACTOR shall at any time during business 19 hours, and as often as the COUNTY may deem necessary, make available to the COUNTY for examination 20 all of its records and data with respect to the matters covered by this Agreement. The CONTRACTOR 21 shall, upon request by the COUNTY, permit the COUNTY to audit and inspect all of such records and data 22 necessary to ensure CONTRACTOR'S compliance with the terms of this Agreement. 23 If this Agreement exceeds ten thousand dollars ($10,000.00), CONTRACTOR shall be subject to 24 the examination and audit of the California State Auditor for a period of three (3) years after final payment 25 under contract (Government Code Section 8546.7). 26 13. NOTICES: The persons and their addresses having authority to give and receive notices 27 under this Agreement include the following: 28 COUNTY CONTRACTOR -14- 1 COUNTY OF FRESNO ALLVEST INFORMATION SERVICES Chief Probation Officer Rob Openshaw, VP of Sales 2 3333 E. American Avenue, Suite B P.O. Box 1802 Fresno, CA 93725 Salt Lake City, UT 84110 3 All notices between the COUNTY and CONTRACTOR provided for or permitted under this 4 Agreement must be in writing and delivered either by personal service, by first-class United States mail, by 5 an overnight commercial courier service, or by telephonic facsimile transmission. A notice delivered by 6 personal service is effective upon service to the recipient. A notice delivered by first-class United States 7 mail is effective three COUNTY business days after deposit in the United States mail, postage prepaid, 8 addressed to the recipient. A notice delivered by an overnight commercial courier service is effective one 9 COUNTY business day after deposit with the overnight commercial courier service, delivery fees prepaid, 10 with delivery instructions given for next day delivery, addressed to the recipient. A notice delivered by 11 telephonic facsimile is effective when transmission to the recipient is completed (but, if such transmission is 12 completed outside of COUNTY business hours, then such delivery shall be deemed to be effective at the 13 next beginning of a COUNTY business day), provided that the sender maintains a machine record of the 14 completed transmission. For all claims arising out of or related to this Agreement, nothing in this section 15 establishes, waives, or modifies any claims presentation requirements or procedures provided by law, 16 including but not limited to the Government Claims Act(Division 3.6 of Title 1 of the Government Code, 17 beginning with section 810). 18 14. GOVERNING LAW: Venue for any action arising out of or related to this Agreement shall 19 only be in Fresno County, California. 20 The rights and obligations of the parties and all interpretation and performance of this Agreement 21 shall be governed in all respects by the laws of the State of California. 22 15. DISCLOSURE OF SELF-DEALING TRANSACTIONS 23 This provision is only applicable if the CONTRACTOR is operating as a corporation (a for-profit 24 or non-profit corporation) or if during the term of the agreement, the CONTRACTOR changes its status 25 to operate as a corporation. 26 Members of the CONTRACTOR's Board of Directors shall disclose any self-dealing transactions 27 that they are a party to while CONTRACTOR is providing goods or performing services under this 28 -15- 1 agreement. A self-dealing transaction shall mean a transaction to which the CONTRACTOR is a party 2 and in which one or more of its directors has a material financial interest. Members of the Board of 3 Directors shall disclose any self-dealing transactions that they are a party to by completing and signing a 4 Self-Dealing Transaction Disclosure Form, attached hereto as Exhibit A and incorporated herein by 5 reference, and submitting it to the COUNTY prior to commencing with the self-dealing transaction or 6 immediately thereafter. 7 16. ENTIRE AGREEMENT: This Agreement constitutes the entire agreement between the 8 CONTRACTOR and COUNTY with respect to the subject matter hereof and supersedes all previous 9 Agreement negotiations, proposals, commitments, writings, advertisements, publications, and 10 understanding of any nature whatsoever unless expressly included in this Agreement. 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 -16- 1 IN WITNESS WHEREOF,the parties hereto have executed this Agreement as of the day and year 2 first hereinabove written. 3 4 CONTRACTOR COUNTY OF FRES 5 (Authorized Signature) Nathan Magsig, Chairman o e Board of 6 Supervisors of the County of Fresno 7 Sean Hosman, Chief Executive Officer Print Name &Title 8 PO Box 1802 9 Salt Lake City, UT 84110 10 Mailing Address ATTEST: 11 Bernice E. Seidel Clerk of the Board of Supervisors 12 County of Fresno, State of California 13 14 15 By. 16 De u FOR ACCOUNTING USE ONLY: 17 ORG No.: 34309999 18 Account No.: 7295: Requisition No.: 3431900355 19 20 21 22 23 24 25 26 27 28 -17= Exhibit A EXHIBIT A SCOPE OF SERVICES CONTRACTOR will upgrade COUNTY from Assessments.com Enterprise Application (AEA) to Vant4gePoint, a Collaborative Rehabilitation Management System. Specifically, COUNTY will be utilizing the Assessments, Case Planning, Integration, and Business Intelligence modules, and legacy data will be migrated as described herein. COUNTY's subscription price will continue to be $80,000 annually until the STRONG-R and M-PACT assessments are available to COUNTY in Vant4gePoint, at which point the annual subscription will increase to $151,200, invoiced quarterly. STRONG and PACT will remain operational and available to COUNTY until STRONG-R and M-PACT become available. Project Deliverables Deliverable 1 —Vant4gePoint Platform Software Subscription CONTRACTOR will provide 235 total user-subscriptions,including both adultand juvenile. Subscription fee will bean annual fee thatincludes: • Vant4gePoint Assessments Module • Vant4gePoint Case Planning Module • Vant4gePoint Integrations • Vant4gePoint Business Intelligence(BI) Deliverable 2 —Vant4gePoint Assessment Module Application setup includes a thorough analysis of features and modules that fit with the need of the target environment.Work typically addressed in an application setup include the following: M-PACT(tool developed and validated for Fresno Co Population) • STRONG-R(tool developed and validated for Fresno Co Population) • CSE-IT • Static-99 • DRAI 2.0(or upgrade to DRAI 2.0 CA) Included in this upgrade,CONTRACTOR will replace COUNTY's current PACT assessment withthe M-PACT,and will develop and validate itforthe COUNTY Population.Similarly,the STRONG assessment will be upgraded to the STRONG-R, and this tool will be developed and validated for the COUNTY Population. As such,COUNTY will getthe benefitof offense-specific and gender responsive scoring models. Deliverable 3 -Vant4gePoint Case Planning Module CONTRACTOR has an automated case-planning module that is designed to help staff focuson client's criminogenic needs. This separate and unique module is auto- populated with information taken from the most recently completed M-PACT Assessment. The information is used to generate a list of prioritized criminogenic needs fromwhichstaff can select the most appropriate cri mi nogenic targets forcase 1 Exhibit A management.The module also includes a listof corresponding behavioral objectives and interventions thatcan be used to tailor supervision and services according to the individualized needs and strengths of the youth and theirfamily. Deliverable 4: Vant4gePoint Integrations Vant4gePoint will be integrated with COUNTY Probation's Probation Records and Information Management System (PRI MS) and Juvenile Automation System (JAS) through CONTRACTOR's standardized REST-based Application Programming Interface (APIs) endpoints. COUNTY may select from the current developed and available endpoints, but at a minimum,this will include: • User • Subject • Criminal History Deliverable 5: Business Intelligence The Vant4gePoint Business Intelligence solution will be included, with the following standard dashboards: • STRONG-R • M-PACT • CSE-IT • Static-99 • DRAI 2.0(or upgrade to DRAI 2.0 CA) Customized dashboard development is available upon request. Deliverable 6: Data Migration CONTRACTOR will provide the following data migration from the legacy AEA to Vant4gePoint: PACT 2.0 and DRAI 2.0 (if upgrading to the DRAI 2.0 CA), Legacy Social History Report, and Legacy Detention Report • Ability to view historical completed assessments in the subject home page • Ability to view/print the applicable standard report(s) from legacy PACT for Subjects in Vant4gePoint. Reports will include: o Standard Vant4gePoint PACT Overview report o Standard Vant4gePoint Pre-PACT Overview report Data from the legacy AEA will not be used in new assessments or case planning, post-upgrade toVant4gePoint. Vant4gePoint Social History Report,Vant4gePoint Detention Report,and DRAI 2.0(if not upgrading to the DRAI 2.0 CA) • Ability to view legacy Subject data in Vant4gePoint • Ability to print reports for legacy Subject data in Vant4gePoint 2 Exhibit A Information from legacy system will/can be used in new assessments or case planning post-upgrade to Vant4gePoint. Deliverable 7: Tool Development and Validation CONTRACTOR will develop and validate the STRONG-R and M-PACT for COUNTY within one year of the go-live date. Until this date, a locally validated version of STRONG-R will be used,as well as a locally validated version of the M-PACT. Deliverable 8: Traininq Trainingwillbe broken into 8 groups thatwill consist of up to 30 attendees each, for a total of 16 training days for 235 users. Each training will be designated either Adult or Juvenile. This will be followed by a Train the Trainer session for up to 15 participants. The two-day JUVENILE training curriculum will include: • M-PACT Assessment • M-PACT Pre-screenerAssessment • Vant4gePoint Software • Case Planning with Title IV-E • Overview of Business Intelligence The two-day ADULT training curriculum will include: • STRONG-R Assessment • Vant4gePoint Software • Case Planning • Overview of Business Intelligence Also to be delivered, approximately six weeks following training, will be a Train the Trainer (TTT) training for up to 15 participants. 3 1 EXHIBIT B 2 COMPENSATION 3 ProbationELiuvenile 4 Description Cost 5 Deliverable 1: Vant4gePoint Assessments Module Included in subscription 6 Deliverable 2: Vant4gePoint Case Planning Module Included in subscription Deliverable 3: Vant4gePoint Integrations Included in subscription 7 Deliverable 4: Business Intelligence Included in subscription Deliverable 5: Data Migration Included in subscription 8 Deliverable 6: Tool Development and Validation $21,250 9 Deliverable 7: On-Site Training Included in subscription Vant4 a Annual Software User Subscription $75,600 10 11 12 Adult Probation 13 Descriptio I I Cost 14 Deliverable 1: Vant4gePoint Assessments Module Included in subscription Deliverable 2: Vant4gePoint Case Planning Module Included in subscription 15 Deliverable 3: Vant4gePoint Integrations Included in subscription 16 Deliverable 4: Business Intelligence Included in subscription Deliverable 5: Data Migration Included in subscription 17 Deliverable 6: Tool Development and Validation $21,250 Deliverable 7: On-Site Training Included in subscription 18 Vant4ge Annual Software User Subscription $75,600 19 20 21 22 Description Cost 23 On-Site Training — Up to 30 attendees per session and inclusive of $3,000 per day travel 24 Additional Services — For example: off-site training, customization, $175 per hour or other requested services 25 26 27 28 -1- 1 2 Description Annual Cost Total Agreement 3 Cost Tool Development and Validation for Juvenile and $42,500 4 Adult Probation* Vant4ge Annual Software User Subscription for $151,200 $1,058,400 5 Juvenile and Adult Probation** 6 Additional Services*** $25,000 $175,000 Total $176,200 $1,275,900 7 *Tool Development and Validation is a one-time cost to be invoiced immediately at the start of the 8 Agreement. 9 **The Vant4ge Annual Software User Subscription is set at $80,000, until such time that the Tool Development and Validation is complete for COUNTY. At the completion of the Tool Development and 10 Validation, the Vant4ge Annual Software User Subscription will become $151,200 (invoiced quarterly). In 11 the event the Tool Development and Validation is completed in the middle of an Agreement year, the Vant4ge Annual Software User subscription will be prorated to reflect the time spent under each of the 12 subscription costs. 13 ***Additional Services may be requested in writing by COUNTY, with an annual maximum of$25,000. 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 -2- Exhibit C SELF-DEALING TRANSACTION DISCLOSURE FORM In order to conduct business with the County of Fresno (hereinafter referred to as "County'), members of a contractor's board of directors (hereinafter referred to as "County Contractor"), must disclose any self-dealing transactions that they are a party to while providing goods, performing services, or both for the County. A self-dealing transaction is defined below: "A self-dealing transaction means a transaction to which the corporation is a party and in which one or more of its directors has a material financial interest" The definition above will be utilized for purposes of completing this disclosure form. INSTRUCTIONS (1) Enter board member's name,job title (if applicable), and date this disclosure is being made. (2) Enter the board member's company/agency name and address. (3) Describe in detail the nature of the self-dealing transaction that is being disclosed to the County. At a minimum, include a description of the following: a. The name of the agency/company with which the corporation has the transaction; and b. The nature of the material financial interest in the Corporation's transaction that the board member has. (4) Describe in detail why the self-dealing transaction is appropriate based on applicable provisions of the Corporations Code. (5) Form must be signed by the board member that is involved in the self-dealing transaction described in Sections (3) and (4). Exhibit C (1)Company Board Member Information: Name: Date: Job Title: (2)Company/Agency Name and Address: (3)Disclosure(Please describe the nature of the self-dealing transaction you are a party to): (4) Explain why this self-dealing transaction is consistent with the requirements of Corporations Code 5233(a): (5)Authorized Signature Signature: Date: