Loading...
HomeMy WebLinkAboutAgreement A-16-221-1 with Exodus Recovery Inc..pdf Agreement No. 16-221-1 1 AMENDMENT ITO AGREEMENT 2 THIS AMENDMENT, hereinafter referred to as "Amendment I", is made and entered into this 3 18th day of June 2019, by and between the COUNTY OF FRESNO, a Political Subdivision of the 4 State of California, hereinafter referred to as "COUNTY", and EXODUS RECOVERY, INC, a for-profit 5 California corporation, whose address is 9808 Venice Blvd, Suite 700, Culver City, CA 90232, 6 hereinafter referred to as "CONTRACTOR" (collectively as the "parties"). 7 WHEREAS, the parties entered into that certain Agreement, identified as COUNTY Agreement 8 No. 16-221, effective July 1, 2016, whereby CONTRACTOR agreed to operate an Adult Crisis 9 Stabilization Center(Adult CSC) to provide crisis stabilization services to adults, age eighteen (18) and 10 older, and a Youth Crisis Stabilization Center (Youth CSC) to provide crisis stabilization services to 11 children and youth up to age eighteen (18), who may be admitted on a voluntary or involuntary basis 12 regardless of the source of payment, and who are referred by the COUNTY's Department of 13 Behavioral Health (DBH), a contract provider with DBH, law enforcement, hospital emergency rooms, 14 and Emergency Medical Services transports; and 15 WHEREAS, under COUNTY Agreement No. 16-221, CONTRACTOR also agreed to operate a 16 State-mandated toll-free answering service (Access Line) in accordance with state and federal 17 regulations; and 18 WHEREAS, CONTRACTOR has requested greater access to the COUNTY's DBH electronic 19 health record system (Avatar); and 20 WHEREAS, COUNTY, through DBH, is willing to provide CONTRACTOR with greater access to 21 its electronic health record system; and 22 WHEREAS, the parties desire to amend COUNTY Agreement No. 16-221, regarding changes 23 as stated below and restate the Agreement in its entirety. 24 NOW, THEREFORE, for good and valuable consideration, the receipt and adequacy of which is 25 hereby acknowledged, the parties agree to amend the Agreement as follows: 26 1. That the existing COUNTY Agreement No. 16-221, all text in reference to "Exhibit A-3" 27 shall be replaced with text "Revised Exhibit A-3". Revised Exhibit A-3 is attached hereto and 28 incorporated herein by this reference. 1 - COUNTY OF FRESNO Fresno,CA 1 2. That the following section shall be inserted into COUNTY Agreement No. 16-221, at 2 Page Three (3), Paragraph One (1), Line Twenty-Six (26): 3 "K. CONTRACTOR shall align programs, services, and practices with the vision, 4 mission, and guiding principles of the DBH, as further described in Exhibit O, "Fresno County 5 Department of Behavioral Health Guiding Principles of Care Delivery", attached hereto and by this 6 reference incorporated herein and made part of this Agreement. 7 L. CONTRACTOR shall send to County's DBH upon execution of this Agreement, a 8 detailed plan ensuring clinically appropriate leadership and supervision of their clinical program. 9 Recruitment and retaining clinical leadership with the clinical competencies to oversee services based 10 on the level of care and program design presented herein shall be included in this plan. A description 11 and monitoring of this plan shall be provided. 12 M. CONTRACTOR shall participate in utilizing and integrating the Reaching 13 Recovery and other clinical tools and measures as directed by the DBH. 14 N. It is the expectation of the COUNTY that CONTRACTOR provide timely access 15 to services that meet the State of California standards for care. CONTRACTOR shall track timeliness 16 of services to clients and provide a monthly report showing the monitoring or tracking tool that 17 captures this data. COUNTY and CONTRACTOR shall meet to go over this monitoring tool on a 18 monthly basis as needed. COUNTY shall take corrective action if there is a failure to comply by 19 CONTRACTOR with the above timely access standards. CONTRACTOR shall also provide tracking 20 tools and measurements for effectiveness, efficiency, and client satisfaction indicators as required by 21 Commission on Accreditation of Rehabilitation Facilities (CARF) standards and as further detailed in 22 Exhibit A-1, Exhibit A-2 and Revised Exhibit A-3. 23 O. CONTRACTOR may maintain its records in COUNTY's electronic health record 24 (EHR) system (currently Avatar, the preferred EHR system by DBH) in accordance with Exhibit D, 25 "Documentation Standards for Client Records", as licenses become available. The client record shall 26 begin with registration and intake, and include client authorizations, assessments, plans of care, and 27 progress notes, as well as other documents as approved by COUNTY's DBH. COUNTY shall be 28 allowed to review records of services provided, including the goals and objectives of the treatment -2- COUNTY OF FRESNO Fresno, CA 1 plan, and how the therapy provided is achieving the goals and objectives. If CONTRACTOR 2 determines to maintain its records in Avatar, it shall provide COUNTY's DBH Director, or his or her 3 designee, with a thirty (30) day notice. If at any time CONTRACTOR chooses not to maintain its 4 records in Avatar, it shall provide COUNTY's DBH Director, or his or her designee, with a thirty (30) 5 days advance written notice and CONTRACTOR will be responsible for obtaining its own system, at its 6 own cost, for electronic health records management. 7 Disclaimer 8 COUNTY makes no warranty or representation that information entered into the 9 COUNTY's DBH EHR system by CONTRACTOR will be accurate, adequate or satisfactory for 10 CONTRACTOR's own purposes or that any information in CONTRACTOR's possession or control, or 11 transmitted or received by CONTRACTOR, is or will be secure from unauthorized access, viewing, 12 use, disclosure, or breach. CONTRACTOR is solely responsible for client information entered by 13 CONTRACTOR into the COUNTY's DBH EHR system. CONTRACTOR agrees that all Private Health 14 Information (PHI) maintained by CONTRACTOR in COUNTY's DBH EHR system will be maintained in 15 conformance with all HIPAA laws, as stated in Section Nineteen (19), "Health Insurance Portability and 16 Accountability Act." 17 3. That the existing COUNTY Agreement No. 16-221, all text in reference to "Exhibit B-1" 18 shall be replaced with text "Revised Exhibit B-1". Revised Exhibit B-1 is attached hereto and 19 incorporated herein by this reference. 20 4. That the existing COUNTY Agreement No. 16-221, all text in reference to "Exhibit B-2" 21 shall be replaced with text "Revised Exhibit B-2". Revised Exhibit B-2 is attached hereto and 22 incorporated herein by this reference. 23 5. That the existing COUNTY Agreement No. 16-221, Page Six (6), beginning with 24 Paragraph Four (4), Line Two (2), with the word "The" and ending on Page Seven (7), Line Nine (8) 25 with the word, "Agreement" be deleted and the following inserted in its place: 26 "The maximum amount for the period July 1, 2018 through June 30, 2019 shall not 27 exceed Seven Million Five Hundred Thirty Six Thousand Fifty One and No/100 Dollars 28 ($7,536,051.00). -3- COUNTY OF FRESNO Fresno, CA 1 For the period July 1, 2018 through June 30, 2019, it is understood by CONTRACTOR 2 and COUNTY that CONTRACTOR estimates to generate Three Million Two Hundred Two Thousand 3 Eight Hundred Twenty Two and No/100 Dollars ($3,202,822.00) in Medi-Cal Federal Financial 4 Participation (FFP) with Four Million Three Hundred Thirty Three Thousand Two Hundred Twenty Nine 5 and No/100 Dollars ($4,333,229.00) in other revenue/funding sources to offset CONTRACTOR's 6 program costs, as set forth in Revised Exhibit B-1. 7 The maximum amount for the period July 1, 2019 through June 30, 2020 shall not 8 exceed Eight Million Twenty-Six Thousand Nine Hundred Seventy One and No/100 Dollars 9 ($8,026,971.00). 10 For the period July 1, 2019 through June 30, 2020, it is understood by CONTRACTOR 11 and COUNTY that CONTRACTOR estimates to generate Three Million Four Hundred Eleven 12 Thousand Four Hundred Sixty Three and No/100 Dollars ($3,411,463.00) in Medi-Cal Federal 13 Financial Participation (FFP) with Four Million Six Hundred Fifteen Thousand Five Hundred Eight and 14 No/100 Dollars ($4,615,508.00) in other revenue/funding sources to offset CONTRACTOR's program 15 costs, as set forth in Revised Exhibit B-1. 16 The maximum amount for the period July 1, 2020 through June 30, 2021 shall not 17 exceed Eight Million Two Hundred Seventeen Thousand Seven Hundred Fifty Nine and No/100 18 Dollars ($8,217,759.00). 19 For the period July 1, 2020 through June 30, 2021, it is understood by CONTRACTOR 20 and COUNTY that CONTRACTOR estimates to generate Three Million Four Hundred Ninety Two 21 Thousand Five Hundred Forty Eight and No/100 Dollars ($3,492,548.00) in Medi-Cal Federal Financial 22 Participation (FFP) with Four Million Seven Hundred Twenty Five Thousand Two Hundred Eleven and 23 No/100 Dollars ($4,725,211.00) in other revenue/funding sources to offset CONTRACTOR's program 24 costs, as set forth in Revised Exhibit B-1. 25 In no event shall the total maximum compensation for actual adult crisis stabilization 26 services performed at the Adult CSC under the terms and conditions of this Agreement be in excess of 27 Thirty Seven Million Thirty Two Thousand One Hundred Sixty Nine and No/100 Dollars 28 ($37,032,169.00) during the total five (5) year terms of this Agreement." -4- COUNTY OF FRESNO Fresno, CA 1 6. That the existing COUNTY Agreement No. 16-221, Page Eight (8), beginning with 2 Paragraph Four (4), Line Six (6), with the word "The" and ending on Page Nine (9), Line Eleven (11) 3 with the word, "Agreement" be deleted and the following inserted in its place: 4 "The maximum amount for the period July 1, 2018 through June 30, 2019 shall not 5 exceed Three Million Seventy Eight Thousand One Hundred Five and No/100 Dollars ($3,078,105.00). 6 For the period July 1, 2018 through June 30, 2019, it is understood by CONTRACTOR 7 and COUNTY that CONTRACTOR estimates to generate One Million Three Hundred Twenty Three 8 Thousand Five Hundred Eighty Five and No/100 Dollars ($1,323,585.00) in Medi-Cal Federal 9 Financial Participation (FFP) with One Million Seven Hundred Fifty Four Thousand Five Hundred 10 Twenty and No/100 Dollars ($1,754,520.00) in other revenue/funding sources to offset 11 CONTRACTOR's program costs, as set forth in Revised Exhibit B-2. 12 The maximum amount for the period July 1, 2019 through June 30, 2020 shall not 13 exceed Three Million Two Hundred Seventy Eight Thousand Six Hundred Eighty-Five and No/100 14 Dollars ($3,278,685.00). 15 For the period July 1, 2019 through June 30, 2020, it is understood by CONTRACTOR 16 and COUNTY that CONTRACTOR estimates to generate One Million Four Hundred Nine Thousand 17 Eight Hundred Thirty Five and No/100 Dollars ($1,409,835.00) in Medi-Cal Federal Financial 18 Participation (FFP) with One Million Eight Hundred Sixty Eight Thousand Eight Hundred Fifty and 19 No/100 Dollars ($1,868,850.00) in other revenue/funding sources to offset CONTRACTOR's program 20 costs, as set forth in Revised Exhibit B-2. 21 The maximum amount for the period July 1, 2020 through June 30, 2021 shall not 22 exceed Three Million Three Hundred Fifty-Nine Thousand Two Hundred Seventy Five and No/100 23 Dollars ($3,359,275.00). 24 For the period July 1, 2020 through June 30, 2021, it is understood by CONTRACTOR 25 and COUNTY that CONTRACTOR estimates to generate One Million Four Hundred Forty Four 26 Thousand Four Hundred Eighty Eight and No/100 Dollars ($1,444,488.00) in Medi-Cal Federal 27 Financial Participation (FFP) with One Million Nine Hundred Fourteen Thousand Seven Hundred 28 -5- COUNTY OF FRESNO Fresno, CA 1 Eighty Seven and No/100 Dollars ($1,914,787.00) in other revenue/funding sources to offset 2 CONTRACTOR's program costs, as set forth in Revised Exhibit B-2. 3 In no event shall the total maximum compensation for actual youth crisis stabilization 4 services performed at the Youth CSC under the terms and conditions of this Agreement be in excess 5 of Fifteen Million Seventy Six Thousand One Hundred Sixteen and No/100 Dollars ($15,076,116.00) 6 during the total five (5) year terms of this Agreement." 7 7. That the existing COUNTY Agreement No. 16-221, Page Ten (10), beginning with 8 Paragraph Four (4), Line Six (6), with the word "In" and ending on Page Ten (10), Line Nine (9) with 9 the word, "Agreement" be deleted and the following inserted in its place: 10 "In no event shall the total maximum compensation for actual Access Line services 11 performed under the terms and conditions of this Agreement be in excess of One Million Five Hundred 12 Eighteen Thousand Seven Hundred Ten and No/100 Dollars ($1,518,710.00) during the total five (5) 13 year term of this Agreement." 14 8. That the following section shall be inserted into COUNTY Agreement No. 16-221 at 15 Page Twelve (12), Paragraph Five (5), Line Twenty-Three (23): 16 "B. COUNTY's DBH shall invoice CONTRACTOR in arrears by the fifth (5th) day of 17 each month for the prior month's fees for hosting, maintenance and applicable licenses for access to 18 Avatar in accordance with the fee schedule provided by COUNTY's DBH. CONTRACTOR shall 19 provide payment for these expenditures to COUNTY's Fresno County Department of Behavioral 20 Health, Accounts Receivable, P.O. Box 712, Fresno, CA 93717-0712, Attention: Business Office, 21 within forty-five (45) days after the date of receipt by CONTRACTOR of the invoicing provided by 22 COUNTY. Should an EHR system not be implemented, CONTRACTOR will not be able to make any 23 modifications to budget line items that reference costs for Avatar or an EHR." 24 9. That the existing COUNTY Agreement No. 16-221 Paragraph 5.13 through Paragraph 25 5.P be renumbered as Paragraph 5.0 through Paragraph 5.Q. 26 10. That the following shall be inserted into COUNTY Agreement No. 16-221 at Page 27 Sixteen (16), Paragraph Five (5), Line Nine (9): 28 "If CONTRACTOR elects to use their own EHR system, the EHR must have Certification -6- COUNTY OF FRESNO Fresno, CA 1 Commission for Healthcare Information Technology (CCHIT) certification for Security Access Control, 2 Audit and Authentication. CONTRACTOR'S billers in the EHR system will need to sign an Electronic 3 Signature Certification (ESR)." 4 11. That the existing COUNTY Agreement No. 16-221, Page Seventeen (17), beginning with 5 Paragraph Seven (7), Line Twenty-Eight (28), with the word "Notwithstanding" and ending on Page 6 Eighteen (18), Line Eight (8) with the word, "Office" be deleted and the following inserted in its place: 7 "Notwithstanding the above, changes to expense category (i.e., Personnel Expenses, 8 Operating Expenses, Financial Services Expenses, etc.) subtotals in the individual program budgets, 9 as set forth in Exhibits B-1 through B-3, that do not exceed ten percent (10%) of the maximum 10 compensation payable to the CONTRACTOR and movement of funds between the Adult CSC and 11 Youth CSC budgets that does not exceed ten percent (10%) of the combined maximum compensation 12 of the referenced budgets payable to the CONTRACTOR, may be made with the signed written 13 approval of COUNTY's DBH Director, or his or her designee, and CONTRACTOR. Changes to the 14 expense category subtotals items in the individual program budgets that exceed ten percent (10%) of 15 the maximum compensation payable to the CONTRACTOR and movement of funds between the 16 Adult CSC and Youth CSC budgets that exceed ten percent (10%) of the combined maximum 17 compensation of the referenced budgets payable to the CONTRACTOR, may be made with the signed 18 written approval of COUNTY's DBH Director, or his or her designee, and CONTRACTOR through an 19 amendment approved by COUNTY's Counsel and COUNTY's Auditor-Controller/Treasurer-Tax 20 Collector's Office. Said expense category subtotal changes shall not result in any change to the 21 annual maximum compensation amount payable to CONTRACTOR, as stated in this Agreement. 22 Changes to the volume of units of services/types of service units and changes to the service rate to be 23 provided as set forth in Revised Exhibits B-1 through B-3, may be made with the written approval of 24 COUNTY's DBH Director, or his or her designee." 25 12. That the existing COUNTY Agreement No. 16-221, all text in reference to "Exhibit D" 26 shall be replaced with text "Revised Exhibit D". Revised Exhibit D is attached hereto and incorporated 27 herein by this reference. 28 -7- COUNTY OF FRESNO Fresno, CA 1 13. That the existing COUNTY Agreement No. 16-221, all text in reference to "Exhibit E" 2 shall be replaced with text "Revised Exhibit E". Revised Exhibit E is attached hereto and incorporated 3 herein by this reference. 4 14. That the following shall be inserted into COUNTY Agreement No. 16-221 at Page 5 Twenty-Two (22), Paragraph Twelve (12), Line One (1): 6 "All medical records shall be maintained for a minimum of ten (10) years from the date of 7 the end of the Agreement." 8 15. That the existing COUNTY Agreement No. 16-221, all text in reference to "Exhibit H" 9 shall be replaced with text "Revised Exhibit H". Revised Exhibit H is attached hereto and incorporated 10 herein by this reference. 11 16. That the existing COUNTY Agreement No. 16-221, Page Thirty (30), beginning with 12 Paragraph Twenty-Two (22), Line Twenty-Five (25), with the word "During" and ending on Page Thirty- 13 One (31), Line Two (2) with the word, "regulation" be deleted and the following inserted in its place: 14 "During the performance of this Agreement, CONTRACTOR and its subcontractors shall 15 not deny the contract's benefits to any person on the basis of race, religious creed, color, national 16 origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital 17 status, sex, gender, gender identity, gender expression, age, sexual orientation, or military and 18 veteran status, nor shall they discriminate unlawfully against any employee or applicant for 19 employment because of race, religious creed, color, national origin, ancestry, physical disability, 20 mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, 21 gender expression, age, sexual orientation, or military and veteran status. CONTRACTOR shall 22 insure that the evaluation and treatment of employees and applicants for employment are free of such 23 discrimination. CONTRACTOR and subcontractors shall comply with the provisions of the Fair 24 Employment and Housing Act (Gov. Code §12900 et seq.), the regulations promulgated thereunder 25 (Cal. Code Regs., tit. 2, §11000 et seq.), the provisions of Article 9.5, Chapter 1, Part 1, Division 3, 26 Title 2 of the Government Code (Gov. Code §§11135-11139.5), and the regulations or standards 27 adopted by the awarding state agency to implement such article. Contractor shall permit access by 28 representatives of the Department of Fair Employment and Housing and the awarding state agency -8- COUNTY OF FRESNO Fresno, CA 1 upon reasonable notice at any time during the normal business hours, but in no case less than twenty 2 (24) hours' notice, to such of its books, records, accounts, and all other sources of information and its 3 facilities as said Department or Agency shall require to ascertain compliance with this clause. 4 CONTRACTOR and its subcontractors shall give written notice of their obligations under this clause to 5 labor organizations with which they have a collective bargaining or other agreement. (See Cal. Code 6 Regs., tit. 2, §11105.) CONTRACTOR shall include the Non-Discrimination and compliance provisions 7 of this clause in all subcontracts to perform work under the Agreement." 8 17. That the following section shall be inserted into COUNTY Agreement No. 16-221 at 9 Page Thirty-Two (32), Paragraph Twenty-Three (23), Line Ten (10): 10 "F. CONTRACTOR shall be responsible for conducting an annual cultural 11 competency self-assessment and provide the results of said self-assessment to the COUNTY"S DBH. 12 The annual cultural competency self-assessment instruments shall be reviewed by the COUNTY and 13 revised as necessary to meet the approval of the COUNTY. 14 G. Cultural competency training for CONTRACTOR staff should be substantively 15 integrated into health professions education and training at all levels, both academic and functional, 16 including core curriculum, professional licensure, and continuing professional development programs. 17 On an annual basis, CONTRACTOR's direct service providers shall complete eight (8) hours of 18 cultural competency training. CONTRACTOR on a monthly basis shall provide COUNTY DBH a 19 monthly monitoring tool/report that shows cultural competency trainings completed. 20 H. CONTRACTOR shall attend the COUNTY's Cultural Competency Committee 21 monthly meetings, maintain its own cultural competence oversight committee, and develop a cultural 22 competency plan to address and evaluate cultural competency issues." 23 "24. AMERICANS WITH DISABILITIES ACT 24 CONTRACTOR agrees to ensure that deliverables developed and produced, 25 pursuant to this Agreement shall comply with the accessibility requirements of Section 508 of the 26 Rehabilitation Act and the Americans with Disabilities Act of 1973 as amended (29 U.S.C. § 794 (d)), 27 and regulations implementing that Act as set forth in Part 1194 of Title 36 of the Code of Federal 28 Regulations. In 1998, Congress amended the Rehabilitation Act of 1973 to require Federal agencies -9- COUNTY OF FRESNO Fresno, CA 1 to make their electronic and information technology (EIT) accessible to people with disabilities. 2 California Government Code section 11135 codifies section 508 of the Act requiring accessibility of 3 electronic and information technology." 4 18. That the existing COUNTY Agreement No. 16-221 Paragraph Twenty-Four (24) through 5 Paragraph Thirty-Six (36) be renumbered as Paragraph Twenty-Five (25) through Paragraph Thirty- 6 Seven (37). 7 19. That the existing COUNTY Agreement No. 16-221, Page Thirty-Three (33), beginning 8 with Paragraph Twenty-Five (25), Line Two (2), with the word "If" and ending on Line Five (5) with the 9 word "A-133", be deleted and the following inserted in its place: 10 "If CONTRACTOR expends Seven Hundred Fifty Thousand Dollars ($750,000.00) or 11 more in Federal and Federal flow-through monies, CONTRACTOR agrees to conduct an annual audit 12 in accordance with the requirements of the Single Audit Standards as set forth in Office of 13 Management and Budget (OMB) 2 CFR 200." 14 20. That the existing COUNTY Agreement No. 16-221, Page Thirty-Eight (38), beginning 15 with Paragraph Thirty (30), Line Twenty (20), with the word "Submissions" and ending on Line Twenty- 16 One (21) with the word "Administration", be deleted and the following inserted in its place: 17 "CONTRACTOR is required to submit a set of fingerprints for any person with a five (5) 18 percent or greater direct or indirect ownership interest in CONTRACTOR. COUNTY may terminate 19 this Agreement where any person with a five (5) percent or greater direct or indirect ownership interest 20 in the CONTRACTOR and did not submit timely and accurate information and cooperate with any 21 screening method required in CFR, title 42, section 455.416. Submissions shall be scanned pdf 22 copies and are to be sent via email to DBHAdministration@co.fresno.ca.us, Attention: Contracts 23 Administration. COUNTY may deny enrollment or terminate this Agreement where any person with a 24 five (5) percent or greater direct or indirect ownership interest in CONTRACTOR has been convicted 25 of a criminal offense related to that person's involvement with the Medicare, Medicaid, or title XXI 26 program in the last (ten) 10 years." 27 21. COUNTY and CONTRACTOR agree that this Amendment I is sufficient to amend the 28 Agreement; and that upon execution of this Amendment I, the Agreement and Amendment I together -10- COUNTY OF FRESNO Fresno, CA 1 shall be considered the Agreement. 2 The Agreement, as hereby amended, is ratified and continued. All provisions, terms, 3 covenants, conditions and promises contained in the Agreement, and not amended herein, shall 4 remain in full force and effect. This Amendment I shall become effective upon execution by all parties. 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 11 - COUNTY OF FRESNO Fresno, CA I EXECUTED AND EFFECTIVE as of the date first above set forth. 2 3 CONTRACTOR ) COUNTY OF FRESNO 4 5 (Authorized Signatur ) Nathan Magsig, Chairman of the Board of Supervisors of the County of Fresno Luana Murphy 6 Print Name 7 PRESIDENT/CEO 8 Title (Chairman of Board, or President, ATTEST: or CEO) Bernice E. Seidel 9 Clerk to the Board of Supervisors 10 - County of Fresno, State of California (Authorized Signature) 11 LeeAnn Skorohod 12 Print Name By: 13 Secretary/CFO/COO Deputy Title (Secretary of Corporation, or Chief 14 Financial Officer/Treasurer, or any Assistant Secretary or Treasurer 15 16 MAILING ADDRESS: 17 Exodus Recovery, Inc. 9808 Venice Boulevard, Suite 700 18 Culver City, CA 90232 Contact: Luana Murphy, President/CEO 19 Phone No.: (310) 945-3350 20 FOR ACCOUNTING USE ONLY: 21 Fund/Subclass: 0001/10000 Org No.: 56302110 (Adult CSC), 56302111 (Youth CSC), 56302011 (Access Line) 22 Account No.: 7295 23 Fiscal Year Adult CSC Youth CSC Access Line Total 24 FY 2016-17 $ 6,527,765 $ 2,640,397 $ 266,285 $ 9,434,447 FY 2017-18 $ 6,723,623 $ 2,719,657 $ 296,883 $ 9,740,163 25 FY 2018-19 $ 7,536,051 $ 3,078,105 $ 307,445 $10,921,601 FY 2019-20 $ 8,026,971 $ 3,278,685 $ 318,384 $11,624,040 26 FY 2020-21 $ 8,217,759 $ 3,359,275 $ 329,713 $11,906,747 Total: $37,032,169 $15,076,119 $1,518,710 $53,626,998 27 28 -12- COUNTY OF FRESNO Fresno,CA REVISED EXHIBIT A-3 Page 1 of 6 ACCESS LINE Scope of Work ORGANIZATION: Exodus Recovery, Inc. ADDRESS: 9808 Venice Boulevard, Suite 700, Culver City, CA 90232 SITE ADDRESS: 4411 E. Kings Canyon Road, Fresno, CA 93702 (Bldg. 319) SERVICES: Access Line Services PROJECT DIRECTOR: Luana Murphy, MBA, President/CEO Phone Number: (559) 453-6271 CONTRACT PERIOD: July 1, 2016—August 31, 2016 (Ramp Up Period) September 1, 2016 — June 30, 2019, with two (2) twelve (12) month renewal options CONTRACT AMOUNT: Contract Maximum Fiscal Year $23,678 07/1/2016 through 08/31/2016 (Ramp Up Period) $242,607 09/01/2016 through 06/30/2017 (Initial Operating Period) $296,883 FY 2017-18 $307,445 FY 2018-19 $318,384 FY 2019-20 $329,713 FY 2020-21 SCHEDULE OF SERVICES: CONTRACTOR shall operate a State-mandated toll-free answering service (Access Line) twenty-four (24) hours per day, seven (7) days per week. The Access Line shall be located at the Kings Canyon Campus at 4411 E. Kings Canyon Road, Fresno, California 93702 (Building 319), a COUNTY-owned building, pursuant to a separate lease agreement (and any related amendments) between COUNTY and Exodus Foundation, Inc., an affiliate of CONTRACTOR. PROJECT DESCRIPTION: CONTRACTOR shall provide answering services for the Department of Behavioral Health in accordance with State and Federal Regulations and utilize the Access Line Database to log all calls. Access line services are not to be subcontracted out. The 1 (800) 654-3937 access line will be a separate phone line from the Adult and Youth Crisis Stabilization (CSC) main lines. Calls received on the access line will be monitored and recorded separately. 1. The Department of Behavioral Health (DBH) is mandated by the State of California to maintain a written log of all requests for specialty mental health services. The log must include specific information about each call.' 2. State regulations require that the toll-free, 24/7, Access Line established by DBH also provides information to Medi-Cal beneficiaries about how to access specialty mental health services, including information about the grievance and appeals processes and the State's fair hearing system.2 California Code of Regulations(CCR):Title 9,Chapter 11,Section 1810.405(f)& State Department of Health Care Services Program Oversight and Compliance-Annual Review Protocol for Consolidated Specialty Mental Health Services and Other Funded Services"Section A—Access. 2 California Code of Regulations(CCR):Title 9,Section 1850.205,and Code of Federal Regulations(CFR):Title 42, Part 438,Subpart F. REVISED EXHIBIT A-3 Page 2 of 6 3. The Access Line database ("Database") is developed with intuitive, decision-tree type functionality, and incorporates the requirements stated within the state regulations referenced above. The Database shall be the mechanism used for collection of caller/client information received by phone and to provide callers with information as required by the State. 4. Outcomes and expectations for the Access Line may evolve over time, based on changes to State and Federal Regulations as well as departmental needs and goals. Any changes to Access Line will be made at the discretion of the Department of Behavioral Health. 5. The Access line shall assess and screen the needs of the caller. The Access line shall triage the call to meet the needs of each client. Triage shall be provided by staff appropriate to the needs of the client (nursing staff, clinical staff, etc. as needed). Direct linkage with an appropriate plan for each client shall be provided. When available, scheduling to make client appointments would also be provided. 6. Access line screening shall be provided for mental health and substance use disorder services. For substance use disorder only calls, CONTRACTOR will transfer or warm hand off to the substance use disorder-specific Access Line. The access line services shall be flexible to meet the growing and changing needs of the Department's program and client needs. CONTRACTOR Access Line staffing pattern will be based on call volume. The Department and CONTRACTOR shall work jointly on future changing needs of the Department, as needed. CONTRACTOR'S RESPONSIBILITIES: CONTRACTOR will utilize the Access Line to triage all calls received and provide linkage, as appropriate. Calls requiring Emergency Services or Crisis Stabilization Services will be transferred to the appropriate agency for follow up. Calls not requiring Emergency Services or Crisis Stabilization services will be evaluated for mental health and/or substance use linkage. Access Line operators will utilize resources including but not limited to client information within COUNTY's Avatar Electronic Health Record system (Avatar), knowledge of Department of Behavioral Health programs, and community programs to evaluate the caller's need and form an action plan with the caller. Callers will be provided with clear instruction regarding next steps. All calls received, including those transferred to Emergency Services or Crisis Stabilization Services, will be documented in the Access Line Database, identifying, at minimum, callers Name, Date of Call, and Disposition. 1. Access Line Database: The Database is located at https://www.FCMHPAccessline.com and will be made available to designated staff. Effective January 1, 2019, the Database will be available via COUNTY's Avatar. The Database is designed to assist answering service operators handle calls of the following nature. Each call type requires specific information to be gathered as indicated by the corresponding call screen. All calls logged within the Access Log will be identified as an Emergency Call or Non-Emergency call, as listed below in subsection "a" and "b." a. Emergency Calls. These calls may require a warm hand-off to emergency medical services dispatchers. When a call is received and the caller reports self or other to be in crisis or you cannot be sure of their safety, the following five-step suicide assessment, evaluation, and triage should be conducted: 1) Identify Risk Factors. Note those that can be modified to reduce risk. Determine if the caller is alone. 2) Identify Protective Factors. Not those that can be enhanced. If caller is with someone, ask caller if they are feeling unsafe (harm to self or others, risk of harm by others). If no risk of harm by others, ask permission to speak to the person to obtain their input and information about the present situation and history. Ask the caller if they have a therapist and if so, when is their next appointment. REVISED EXHIBIT A-3 Page 3 of 6 3) Conduct Suicide Inquiry. Suicidal thoughts, behavior, intent, plan and means, and lethality of means. Ask about previous suicide attempts and by what means. 4) Determine Risk Level/Intervention. Determine risk. Choose appropriate intervention to address and reduce risk. 5) Document. Document your assessment of risk, rationale, intervention, and follow up. Inform treating provider of the call and interventions. i. If it is determined that the caller is in danger, you may offer to call 9-1-1 for them to do a safety check and determine if a 5150 hold should be written. ii. If the caller is with someone who is safe and feels they can transport the caller to the CSU, recommend that they bring the caller in for an immediate evaluation. b. Non-Emergency Calls 1) The caller is requesting only information about mental health services and does not wish to access services at the time nor receive a call back. 2) The caller is requesting mental health services. 3) The caller wishes to leave a message for his/her current care provider. 4) The caller is requesting a Medi-Cal Mental Health Booklet or Provider List. 5) The caller wishes to file or obtain information about how to file a complaint, grievance, or appeal with the Fresno County Mental Health Plan. 6) The caller is calling for information about services from the Fresno County Mental Health Plan (DBH) or about something other than what is mentioned above. c. User Accounts: Access to the Database for designated CONTRACTOR staff shall be restricted to inputting call data only. 1) New User Account: CONTRACTOR must submit the following for each designated staff member requiring access to the Database to set up a user account: i. First and last name, ii. Hire date (mm/dd/yyyy), and iii. Unique identification number (employee ID, clock-in ID, etc.) as assigned by CONTRACTOR. 2) Account: CONTRACTOR shall notify DBH within 24 hours of any change to user status or when a user is no longer employed by CONTRACTOR. d. Password Resets: 1) During Normal Business Hours: A user can request his/her password to be reset by personally calling DBH's Information Systems Division Services (ISDS) during normal business hours. User must verify his/her identity by providing ISDS their full name, hire date and unique Identification. A new temporary password will be provided upon satisfactory self-identification. 2) After Normal Business Hours: User will not be able to have his/her password reset after normal business hours as ISDS will be closed. It is expected that CONTRACTOR staff assigned to operate the Access Line will set their user accounts during DBH business hours. REVISED EXHIBIT A-3 Page 4 of 6 2. Log All Calls: a. All calls received on the Access Line phone number and by any DBH program utilizing the phone service shall be logged into the Database, including calls patched to 911 as well as non- mental health related requests. b. Information about programs and services requested by callers shall be provided in accordance to instructions in the Database decision tree. c. If a user is unable to access the Database temporarily for any reason to log calls (including staff without an appropriate user account), the user shall document the call by gathering the following information about the call/caller/client. This information will then be transmitted to DBH via a facsimile machine to a designated confidential electronic fax number provided by DBH: For adults, FAX will be transmitted to (559) 600-7615. For children (less than 18 years of age) FAX will be transmitted to (559) 600-7701. 1) Call Type 2) Interpreter Needed? (No/Yes) 3) Language (Specify) 4) Info is for Caller/Client (Identify) 5) First Name 6) Last Name 7) Call Back Phone # 8) Date of Birth (of person seeking services) 9) Estimated Age (Ask for this information only after DOB has been requested and cannot be provided) 10)Comments (Specify the reason for call: caller wants to file an appeal, hearing voices and wants to talk to a therapist, connected to 911, etc.) If the frequency of such occurrences (inability to access the database) reaches a level, as determined by DBH and regardless of cause that warrants more detailed information to be logged, CONTRACTOR may be requested to provide up to the level of detail as is collected by the Database. It is the responsibility of CONTRACTOR to notify DBH, ISDS staff, or designated staff if the Database Access Log is not accessible. 3. Language Interpreter Services: CONTRACTOR shall utilize the account set up through Fresno County's contracted language line provider, currently Linguistica International, to provide interpreter services to callers when necessary or appropriate. A Language Line Quick Reference Guide is embedded in the Database as part of the decision tree to assist operators with accessing this service. a. Instances considered necessary or appropriate include, but are not limited to, when such services is being requested or is accepted by the caller; the operator does not speak the caller's language; or the operator feels such services are necessary for effective communication with the caller. b. All costs related to the use of language line services through this account will be paid for by Fresno County directly to the contracted language line provider and shall not be a part of this Agreement. c. DBH is not responsible for costs related to interpreter services provided to callers by any other party or agency. REVISED EXHIBIT A-3 Page 5 of 6 4. TDD/Relay Service: CONTRACTOR shall utilize either a Telecommunication Device for the Deaf (TDD) service or Telecommunication Relay Services (TRS) when handling calls from clients who are Deaf, Hard of Hearing, Speech-Disabled or Deaf and Blind. CONTRACTOR may utilize the TRS if unable to secure TDD equipment, to communicate with a caller whom the operator determines may be deaf, hearing-impaired or speech-disabled. 5. Evaluation of Protocols: CONTRACTOR and DBH will collaborate in the ongoing evaluation of protocols for the design and flow of Access Line services. Changes to the Access Line will be mutually agreed upon by CONTRACTOR and DBH and be in accordance with mandates by the State of California. PERFORMANCE MEASUREMENTS AND MONITORING As mandated by the State, CONTRACTOR shall meet all performance goals on a monthly basis as detailed below in Table A. The Database is designed to enable telephone operators to appropriately handle calls received on the Access Line and to collect the required information within the Access Log. 1. Performance Measures: Table A: Performance Measures # Performance Measure Goal 1. Call was logged in Access Line Database 100% 2. Operator asked if the caller's/client's situation is an emergency 100% 3. Operator asked for caller's/client's name 100% 4. Operator logged caller's/client's name accurately in Database. Calls where 100% caller does not provide a name will be recorded as such, "No Name Provided." 5. Operator asked for caller's/client's call back phone number 100% 6. Operator logged caller's/client's call back phone number accurately in Database 100% 7. Operator asked for the reason for call 100% 8. Operator logged the reason for call accurately in Database 100% 9. Operator utilized language line service when applicable 100% a. Caller requests/accepts interpreter services b. Operator does not speak the caller's language c. Operator feels interpreter services are necessary 10. Operator provided appropriate linkages to mental health services 100% a. To the adult services program(s) as indicated in the Access Line Database b. To the children's services program(s) as indicated in the Access Line Database 11. Operator provided information on the grievances/appeals/State fair hearing 100% process 2. Performance Monitoring: DBH will conduct test calls of the Access Line on a monthly basis to monitor the performance measures described in Table A. a. Test calls may be made in English and/or non-English languages as deemed appropriated by DBH. REVISED EXHIBIT A-3 Page 6 of 6 b. The number of test calls performed by DBH to the Access Line each month shall, at minimum, match the number of test calls conducted by the State during their review of the Access Line as stated in the most recent version of the State Medi-Cal Protocol. For Fiscal Year 2016-17, the number of test calls will be, at minimum, seven (7) per month. c. Test Call Outcomes Feedback: DBH will provide feedback on test call outcomes to CONTRACTOR designated staff overseeing the Access Line as follows: 1) The results of test calls shall be provided to CONTRACTOR designated staff as soon as possible after all calls are performed and the "Access Line Test Call Feedback Form" (Revised Exhibit M) is completed. Form is to be completed by Test Caller. The form may be updated to reflect new reporting needs as appropriate. 2) The results of individual test calls shall be provided to CONTRACTOR designated staff within 24 hours or as soon as possible, if needed, if immediate concerns arises as the result of the call. 3) A monthly Test Call Outcomes Summary Report of all test calls performed during the preceding month shall be provided to CONTRACTOR within 14 days after month end. 3. Corrective Action Plan: An "Access Line Statement of Deficiencies and Plan of Correction" (Revised Exhibit N) shall accompany the monthly Test Call Outcomes Summary Report if any goal was unmet (outcome falls below 100%) or issues related to test calls were not resolved satisfactorily. The form may be updated to reflect new reporting needs as appropriate. a. The "Category" and "Summary Statement of Deficiencies" will be completed by DBH based upon findings from the monthly report. b. CONTRACTOR shall complete the "Provider's Plan of Correction" and "Completion Date" sections, sign and date the form and return it to the department within 14 calendar days from the date of receipt. c. The completed form shall be returned to the designated DBH staff, in compliance with HIPAA regulations regarding safeguarding client information when applicable. E-MAILING PROTECTED HEALTH INFORMATION (PHI) Any e-mail communication with/to DBH staff containing client Protected Health Information (PHI) shall be done so in compliance with HIPAA regulations on PHI as follows: 1. Include the Confidentiality Statement below at the beginning of all a-mails containing PHI and at the beginning of each e-mail in a string of emails that contain PHI. 2. Confidentiality Statement: Confidentiality Statement: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender without using reply e-mail and destroy all copies of the original message. 3. Examples of PHI: Client Name, Address, Phone Number, Date of Birth, Social Security Number 4. Do not include the client's name in the "Subject" line of the e-mail. 5. All phone calls and messages emailed to DBH staff containing PHI shall be sent as an encrypted attachment. A standard password will be provided by DBH. Do not list the password within the body of the e-mail. Note: when appropriate, DBH ISDS staff is available to provide technical support. REVISED EXHIBIT B-1 Page 1 of 20 Adult Crisis Stabilization Center = Exodus Recovery, Inc. July 1, 2016 to June 30, 2017 Budget Categories- Total Proposed Budget Line Item Description (Must be itemized) FTE % Admin. Direct Total PERSONNEL SALARIES: 0001 VP Northern Region 0.25 $35,750 $35,750 0002 Program Director(RN) 0.75 $134,536 $1,359 $135,895 0003 Program Nurses 16.80 $1,178,174 $1,178,174 0004 Social Service Coordinators 2.50 $143,714 $143,714 0005 Mental Health Worker 12.60 $459,480 $459,480 0006 Data Specialist 1.00 $32,500 $32,500 0007 Benefits/PAP Coordinator 1.00 $37,596 $37,596 0008 Program Assistant 1.00 $68,455 $68,455 0009 Driver 1.00 $31,200 $31,200 0010 Peer Counselor 2.00 $41,600 $41,600 0011 Intake Coordinator 0.50 $24,960 $24,960 0012 Billing Supervisor 0.20 $13,728 $13,728 SALARY TOTAL 39.60 $420,325 $1,782,727 $2,203,052 PAYROLL TAXES: 0030 OASDI $3,909 $16,579 $20,488 0031 FICA/MEDICARE $33,122 $140,479 $173,601 0032 SUI $7,763 $32,462 $40,225 PAYROLL TAX TOTAL $44,794 $189,520 $234,314 EMPLOYEE BENEFITS: 0040 Retirement $16,813 $71,309 $88,122 0041 Workers Compensation $27,321 $115,877 $143,198 0042 Health Insurance (medical vision, life, dental) 1 $54,642 $231,755 $286,397 EMPLOYEE BENEFITS TOTAL 1 $98,776 $418,941 $517,717 SALARY& BENEFITS GRAND TOTAL $2,955,083 FACILITIES/EQUIPMENT EXPENSES: 1010 Rent/Lease Building $0 1011 Rent/Lease Equipment $33,503 1012 Utilities $73,796 1013 Janitorial $67,131 1014 Maintenance (facility) $26,041 1015 Security Personnel $901,085 1016 Maintenance (durable medical equipment) $0 1017 Other- Business Taxes/Licenses-Permits $8,520 1018 Other-One Time Start-Up Costs $0 FACILITY/EQUIPMENT TOTAL $1,110,076 OPERATING EXPENSES: 1060 Telephone $30,511 1061 Answering Service $0 1062 Postage $710 1063 Printing/Reproduction $12,158 1064 Publications $1,065 1065 Legal Notices/Advertising $1,775 1066 Office Supplies & Equipment $63,790 REVISED EXHIBIT B-1 Page 2 of 20 risis Sta ation Center Exodus Recovery, Inc. July 1, 2016 to June 30, 2017 1067 Household Supplies $0 1068 Food $0 1069 Program Supplies -Therapeutic $0 1070 Program Supplies - Medical $32,577 1071 Transportation of Clients $3,880 1072 Staff Mileage/Vehicle Maintenance $2,982 1073 Staff Travel (Out of Office) $1,065 1074 Staff Training/Registration $40,578 1075 Lodging $0 1076 Other- Personnel Related Exp/Contracted PR Exp/Parking $1,149,267 1077 Other- Flex Funds $25,229 OPERATING EXPENSES TOTAL $1,365,587 FINANCIAL SERVICES EXPENSES: 1080 Accounting/Bookkeeping $26,775 1081 External Audit $4,500 1082 Liability Insurance $20,600 1083 Other-Administrative Overhead $851,447 1084 Other- (identify) $0 1085 Other- (identify) $0 FINANCIAL SERVICES TOTAL $903,322 SPECIAL EXPENSES (Consultant/Etc.): 1087 Consultant (network & data management) $22,602 1088 Translation Services $1,420 1089 Medication Supports (Pharmaceuticals) $46,860 1090 Food Service $79,062 1091 Laundry Service $37,420 1092 Medical Waste Disposal $4,333 1093 Nutritionist Services $0 1094 X-ray and EKG Services $0 1095 Pharmaceutical Consultants $2,000 1096 Medical Services $0 1097 Access Line $0 1098 Other- (identify) $0 SPECIAL EXPENSES TOTAL $193,697 FIXED ASSETS: 2000 Computers & Software $0 2001 Furniture & Fixtures $0 2002 Other- (identify) $0 2003 Other- (identify) $0 FIXED ASSETS TOTAL $0 TOTAL PROGRAM EXPENSES $6,527,765 REVISED EXHIBIT B-1 Page 3 of 20 risis Stall0ation Center Exodus Recovery, Inc. July 1, 2016 to June 30, 2017 Vol/Units of DIRECT SERVICE REVENUE: Service Rate $Amt. 3000 Mental Health Services (Individual/Family/Group Therapy) 0 $0.00 $0 3100 Case Management 0 $0.00 $0 3200 Crisis Services 0 $0.00 $0 3300 Medication Support 0 $0.00 $0 3400 Crisis Stabilization - Urgent Care 69,048 $94.54 $6,527,765 3500 Other- (Identify) 0 $0.00 $0 3600 Other- (Identify) 0 $0.00 $0 3700 Other- (Identify) 0 $0.00 $0 DIRECT SERVICE REVENUE TOTAL 69,048 $6,527,765 Medi-cal Revenue $3,263,882 Cost Per Unit $94.54 FUNDING STREAM REIMBURSEMENT Population Served Percentage 4000 Private Insurance 7 $456,944 4100 Uninsured 15 $979,165 4200 Medi-Cal FFP 39 $2,545,828 4300 Realignment 39 $2,545,828 OTHER REVENUE/SOCIAL SERVICES TOTAL $6,527,765 TOTAL PROGRAM REVENUEJ $6,527,765 REVISED EXHIBIT B-1 Page 4 of 20 Adult Crisis Stabilization Center Exodus Recovery, Inc. July 1,2017 to June 30,2018 Budget Categories- Total Proposed Budget Line Item Description Must be itemized FTE% Admin. Direct Total PERSONNEL SALARIES: 0001 VP Northern Region 0.25 $36,823 $36,823 0002 Program Director(RN) 0.75 $138,533 $1,399 $139,932 0003 Program Nurses 16.80 $1,213,519 $1,213,519 0004 Social Service Coordinators 2.50 $148,025 $148,025 0005 Mental Health Worker 12.60 $473,264 $473,264 0006 Data Specialist 1.00 $33,475 $33,475 0007 Benefits/PAP Coordinator 1.00 $38,724 $38,724 0008 Program Assistant 1.00 $70,509 $70,509 0009 Driver 1.00 $32,136 $32,136 0010 Peer Counselor 2.00 $42,848 $42,848 0011 Intake Coordinator 0.50 $25,709 $25,709 0012 Billing Supervisor 0.20 $14,140 $14,140 SALARY TOTAL 39.60 $432,897 $1,836,207 $2,269,104 PAYROLL TAXES: 0030 OASDI $4,026 $17,077 $21,103 0031 FICA/MEDICARE $34,112 $144,693 $178,805 0032 SUI $8,011 $33,497 $41,508 PAYROLL TAX TOTAL $46,149 $195,267 $241,416 EMPLOYEE BENEFITS: 0040 Retirement $17,316 $73,448 $90,764 0041 Workers Compensation $28,138 $119,354 $147,492 0042 Health Insurance(medical vision,life,dental) $56,276 $238,707 $294,983 EMPLOYEE BENEFITS TOTAL $101,7301 $431,509 $533,239 SALARY&BENEFITS GRAND TOTAL $3,043,759 FACILITIES/EQUIPMENT EXPENSES: 1010 Rent/Lease Building $0 1011 Rent/Lease Equipment $34,508 1012 Utilities $76,010 1013 Janitorial $69,145 1014 Maintenance(facility) $26,822 1015 Security Personnel $928,118 1016 Maintenance durable medical equipment) $0 1017 Other-Business Taxes/Licenses-Permits $8,776 1018 Other-One Time Start-Up Costs $0 FACILITY/EQUIPMENT TOTAL $1,143,379 OPERATING EXPENSES: 1060 Telephone $31,426 1061 Answering Service $0 1062 Postage $731 1063 Printing/Reproduction $12,523 1064 Publications $1,097 1065 Legal Notices/Advertising $1,828 1066 Office Supplies&Equipment $65,704 1067 Household Supplies $0 1068 Food $0 1069 Program Supplies-Therapeutic $0 1070 Program Supplies-Medical $33,554 1071 Transportation of Clients $3,996 1072 Staff Mileage/Vehicle Maintenance $3,071 1073 Staff Travel Out of Office $1,097 1074 Staff Train in /Reg istration $41,795 1075 Lodging $0 1076 Other-Personnel Related Ex /Contracted PR Ex /Parking Exp/Parking $1,183,743 1077 Other-Flex Funds $25,986 OPERATING EXPENSES TOTALI $1,406,551 FINANCIAL SERVICES EXPENSES: REVISED EXHIBIT B-1 Page 5 of 20 Adult Crisis Stabilization Center Exodus Recovery, Inc. July 1,2017 to June 30,2018 1080 Accounting/Bookkeeping $27,578 1081 External Audit $4,635 1082 Liability Insurance $21,218 1083 Other-Administrative Overhead $876,994 1084 Other-(identify) $0 1085 Other-(identify) $0 FINANCIAL SERVICES TOTAL $930,425 SPECIAL EXPENSES (Consultant/Etc.): 1087 Consultant(network&data management) $23,280 1088 Translation Services $1,463 1089 Medication Supports(Pharmaceuticals) $48,266 1090 Food Service $81,434 1091 Laundry Service $38,543 1092 Medical Waste Disposal $4,463 1093 Nutritionist Services $0 1094 X-ray and EKG Services $0 1095 Pharmaceutical Consultants $2,060 1096 Medical Services $0 1097 Access Line $0 1098 Other-(identify) $0 SPECIAL EXPENSES TOTAL $199,509 FIXED ASSETS: 2000 Computers&Software $0 2001 Furniture&Fixtures $0 2002 Other-(identify) $0 2003 Other-(identify) $0 FIXED ASSETS TOTAL $0 TOTAL PROGRAM EXPENSES $6,723,623 Vol/Units of DIRECT SERVICE REVENUE: Service Rate $Amt. 3000 Mental Health Services(IndividuaWamily/Group Therapy) 0 $0.00 $0 3100 Case Management 0 $0.00 $0 3200 Crisis Services 0 $0.00 $0 3300 Medication Support 0 $0.00 $0 3400 Crisis Stabilization-Urgent Care 71,119 $94.54 $6,723,624 3500 Other-(Identify) 0 $0.00 $0 3600 Other-(Identify) 0 $0.00 $0 3700 Other-(identify) 0 $0.00 $0 DIRECT SERVICE REVENUE TOTAL 71,119 6,723,624 Medi-cal Revenue 3,361,812 Cost Per Unit $94.54 FUNDING STREAM REIMBURSEMENT Population Served Percentage 4000 Private Insurance 7 $470,654 4100 Uninsured 15 $1,008,544 4200 Medi-Cal FFP 39 $2,622,213 4300 Realignment 39 $2,622,213 OTHER REVENUE/SOCIAL SERVICES TOTAL $6,723,624 TOTAL PROGRAM REVENUE $6,723,624 REVISED EXHIBIT B-1 Page 6 of 20 Adult Crisis Stabilization Center Exodus Recovery, Inc. July 1,2018 to June 30,2019 Budget Categories- Total Proposed Budget Line Item Description Must be itemized FTE% Admin. Direct Total PERSONNEL SALARIES: 0001 Director of Education and Quality 0.71 $96,195 $96,195 0002 Program Director(RN) 0.53 $74,160 $74,160 0003 Program Nurses RN 7.65 $636,635 $636,635 0003 Program Nurses(LVN) 14.09 $849,529 $849,529 0003 Program Nurses LPTN 2.51 $109,617 $109,617 0004 Social Service Coordinators 3.37 $236,463 $236,463 0005 Mental Health Worker 16.26 $747,696 $747,696 0006 Data Specialist 0.71 $25,275 $25,275 0007 Benefits/PAP Coordinator 0.71 $33,218 $33,218 0008 Program Assistant 0.71 $34,824 $34,824 0009 Driver 0.71 $29,534 $29,534 0010 Peer Counselor 1.92 $85,248 $85,248 0011 Intake Coordinator 0.36 $18,253 $18,253 0012 Billing Supervisor 0.14 $9,033 $9,033 SALARY TOTAL 50.37 $331,580 $2,654,099 $2,985,679 PAYROLL TAXES: 0030 OASDI $28,507 $28,507 0031 FICA/MEDICARE $202,137 $202,137 0032 SUI $28,507 $28,507 PAYROLL TAX TOTAL $259,150 $259,150 EMPLOYEE BENEFITS: 0040 Retirement $129,007 $129,007 0041 Workers Compensation $185,097 $185,097 0042 Health Insurance(medical vision,life,dental) $246,796 $246,796 EMPLOYEE BENEFITS TOTAL $560,9001 $560,900 SALARY&BENEFITS GRAND TOTALI $3,805,729 FACILITIES/EQUIPMENT EXPENSES: 1010 Rent/Lease Building $0 1011 Rent/Lease Equipment $36,336 1012 Utilities $84,540 1013 Janitorial $54,937 1014 Maintenance(facility) $26,822 1015 Security Personnel $904,178 1016 Maintenance durable medical equipment) $0 1017 Other-Business Taxes/Licenses-Permits $8,776 1018 Other-One Time Start-Up Costs $0 FACILITY/EQUIPMENT TOTAL $1,115,589 OPERATING EXPENSES: 1060 Telephone $31,618 1061 Answering Service $0 1062 Postage $1,256 1063 Printing/Reproduction $0 1064 Publications $0 1065 Legal Notices/Advertising $1,380 1066 Office Supplies&Equipment $94,951 1067 Household Supplies $0 1068 Food $0 1069 Program Supplies-Therapeutic $0 1070 Program Supplies-Medical $53,266 1071 Transportation of Clients $6,151 1072 Staff Mileage/Vehicle Maintenance $3,071 1073 Staff Travel Out of Office $1,097 1074 Staff Train in /Re istration $23,942 1075 Lodging $0 1076 Other-Personnel Related Ex /Contracted PR Ex /Parking Exp/Parking $1,146,266 1077 Other-Flex Funds $32,090 OPERATING EXPENSES TOTAL $1,395,090 REVISED EXHIBIT B-1 Page 7 of 20 Adult Crisis Stabilization Center Exodus Recovery, Inc. July 1,2018 to June 30,2019 FINANCIAL SERVICES EXPENSES: 1080 Accounting/Bookkeeping $1,029 1081 External Audit $1,420 1082 Liability Insurance $21,219 1083 Other-Administrative Overhead $986,187 1084 Other-(identify) $0 1085 Other-(identify) $0 FINANCIAL SERVICES TOTAL $1,009,855 SPECIAL EXPENSES (Consultant/Etc.): 1087 Consultant(network&data management) $38,535 1088 Translation Services $1,463 1089 Medication Supports(Pharmaceuticals) $17,528 1090 Food Service $76,894 1091 Laundry Service $28,843 1092 Medical Waste Disposal $0 1093 Nutritionist Services $0 1094 X-ray and EKG Services $0 1095 Pharmaceutical Consultants $1,463 1096 Medical Services $0 1097 Access Line $0 1098 Other-(identify) $0 SPECIAL EXPENSES TOTAL $164,727 FIXED ASSETS: 2000 Computers&Software $7,100 2001 Furniture&Fixtures $5,834 2002 Other-EHR Avatar Cost $32,126 2003 Other-(identify) $0 FIXED ASSETS TOTAL $45,060 TOTAL PROGRAM EXPENSES $7,536,051 $610,722 Vol/Units of DIRECT SERVICE REVENUE: Service Rate $Amt. 3000 Mental Health Services(Individual/Family/Group Therapy) 0 $0.00 $0 3100 Case Management 0 $0.00 $0 3200 Crisis Services 0 $0.00 $0 3300 Medication Support 0 $0.00 $0 3400 Crisis Stabilization-Urgent Care 61,214 $123.11 $7,536,051 3500 Other-(Identify) 0 $0.00 $0 3600 Other-(Identify) 0 $0.00 $0 3700 Other-(identify) 0 $0.00 $0 DIRECT SERVICE REVENUE TOTAL 61,214 7,536,051 Medi-cal Revenue 3,202,822 Cost Per Unit $123.11 FUNDING STREAM REIMBURSEMENT Population Served Percentage Po 4000 Private Insurance 2.0% $150,720 4100 Uninsured 13.0% $979,687 4200 Medi-Cal FFP 42.5% $3,202,822 4300 Realignment 42.5% $3,202,822 OTHER REVENUE/SOCIAL SERVICES TOTALI $7,536,051 TOTAL PROGRAM REVENUEJ $7,536,051 REVISED EXHIBIT B-1 Page 8 of 20 Adult Crisis Stabilization Center Exodus Recovery, Inc. 2018-2019 BUDGET NARRATIVE - EXPENSES PROGRAM EXPENSES Personnel Salaries, Payroll Taxes& Employee Benefits- Line Items 0001-0042 These amounts reflect FTE positions,part-time positions and whether the positions are administrative or direct service. Employee benefits should be limited to a maximum of 20%of total salaries. $3,805,729 All SWB and Operational expenses budget line items are split between Adult and Youth CSU as follows: 71% adult and 29%youth. Director of Education and Quality replaced VP position 0.71 FTE, Administrative Services- proposed annual salary$135,486,total annual budget$96,195. 71%of annual salary allocated to CSC Adult. Program Director(RN) 0.53 FTE,Administrative Services- proposed annual salary$104,451, split between Adult 71%and Youth 29%total annual budget$74,160 Program Nurses (RN) 7.65 FTE, Direct Services-total annual budget$636,635 Program Nurses (LVN) 14.09 FTE, Direct Services-total annual budget$849,529 Program Nurses (LPTN) 2.51 FTE, Direct Services-total annual budget$109,617 Social Services Coordinators 3.37 FTE, Direct Services- proposed annual salary$70,115,total annual budget $236,463. 71% of annual salary allocated to CSC Adult. Mental Health Workers 16.26 FTE Direct Services-average annual salary$45,987, proposed annual budget $747,696. 71% of annual salary allocated to CSC Adult. Data Specialist 0.71 FTE,Administrative Services-average annual salary$35,598, proposed annual budget $25,275. 71%of annual salary allocated to CSC Adult. Benefits/PAP Coordinator 0.71 FTE,Administrative Services-average annual salary$46,786, proposed annual budget$33,218. 71%of annual salary allocated to CSC Adult. Program Assistant 0.71 FTE, Administrative Services-average annual salary$49,048, proposed annual budget $34,824. 71%of annual salary allocated to CSC Adult. Driver 0.71 FTE,Administrative Services-average annual salary$41,597, proposed annual budget$29,534. 71% of annual salary allocated to CSC Adult. Peer Counselor 1.92 FTE, Direct Services-average annual salary$44,469, proposed annual budget $85,248. 71%of annual salary allocated to CSC Adult. Intake Coordinator 0.36 FTE, Administrative Services-average annual salary$25,709, proposed annual budget $18,253. 71%of annual salary allocated to CSC Adult. Billing Supervisor 0.14, Administrative Services-average annual salary$12,723, proposed annual budget $9,033. 71%of annual salary allocated to CSC Adult. Salary Total $2,985,679 Payroll Taxes OASDI $28,507 FICA/MEDICARE $202,137 SUI $28,507 Payroll Taxes Total $259,150 Employee Benefits Retirement$129,007 Workers Compensation $185,097 REVISED EXHIBIT B-1 Page 9 of 20 Adult Crisis Stabilization Center Exodus Recovery, Inc. 2018-2019 BUDGET NARRATIVE - EXPENSES Health Insurance (medical vision, life, dental) $246,796 Employee Benefits$560,900 Facilities/Equipment Expenses—Line Items 1010-1014 $1,115,589 Identify building lease/rent expenses, equipment(office equipment, vehicles, etc.). Attach copy of lease Rent/Equipment Leases- Lease cost for computers, printers, copier, and faxes for the program $36,336 Utilities-Cost for program utilities $84,540 Janitorial -Cost for janitorial Service for the program $54,937 Maintenance -Cost for maintenance and repairs for the facility$26,822 Security-Cost for security personnel for the program $904,178 Business Taxes-Cost of related to business tax expense for the program $8,776 Operating Expenses-Line Items 1060-1077 $1,395,090 Telephone-Cost of phone usage expense for the program $31,618 Postage- Program related postage cost$1,256 Legal Notices/Advertising- Cost for advertising for staff recruitment and other program related advertising or legal notices$1380 Office Supplies& Equipment- Cost for office supplies and equipment for the program $94,951 Program Supplies- Medical -Cost for medical supplies for the program $53,266 Transportation of Clients-Cost for lease of vehicle, gas, and maintenance for client transportation $6,151 Staff Mileage/Vehicle Maintenance- Cost for mileage, parking,travel expense for program staff$3,071 Staff Travel -Cost for Employee Travel $1,097 Staff Training/Registration - Cost of ongoing training for staff$23,942 Other Personnel Related Exp/Contracted PR Exp/Parking- Personnel related expenses including registry nurses as needed, parking, relocation costs, etc. $1,146,266 Cost of client supportive services including toiletries,food, bus tokens, etc. $32,090 Financial Services Expenses—Line Items 1080-1085 $1,009,855 Accounting/Bookkeeping-Cost of financial auditing and monthly financial reviews $1,029 External Audit-Cost of External Audit Services $1,420 Liability Insurance-Cost of insurance expense for liability, business property and vehicle policy$21,219 Other Administrative Overhead -Administrative overhead expense related to the program $986,187 Special Expenses—Line Items 1090-1092 164 727 Consultant (network& data mgmt) Cost for consultant IT firm support, network monitoring, and off-site back- up for program IT System $38,535 Translation Services- Cost for translation services for the program $1,463 REVISED EXHIBIT B-1 Page 10 of 20 Adult Crisis Stabilization Center Exodus Recovery, Inc. 2018-2019 BUDGET NARRATIVE - EXPENSES Medication Supports (Pharmaceuticals) Medication costs for clients$17,528 Food Service-Cost for food services for program clients $76,894 Laundry Service - Cost for linen service for the program $28,843 Pharmaceutical Consultants-Cost medical and office related waste for the program $1,463 Fixed Assets—Line Items 1190-1193 Include all purchases over Five Thousand Dollars($5,000)including sales tax,and certain purchases under said amount such as camera,televisions, VCRs/DVDs and other sensitive items,made during the life of the Agreement resulting from this Request for Proposal,with funds paid pursuant to this Agreement and that will outlive the life of this Agreement. 45 060 Furniture & Fixtures $5,834 Computers &Software $7,100 Other- EHR Avatar$32,126 TOTAL PROGRAM EXPENSE: $7,536,051 REVISED EXHIBIT B-1 Page 11 of 20 Adult Crisis Stabilization Center Exodus Recovery, Inc. July 1,2019 to June 30,2020 Budget Categories- Total Proposed Budget Line Item Description Must be itemized FTE% Admin. Direct Total PERSONNEL SALARIES: 0001 Director of Education and Quality 0.71 $99,081 $99,081 0002 Program Director(RN) 0.53 $76,384 $76,384 0003 Program Nurses RN 7.65 $655,734 $655,734 0003 Program Nurses(LVN) 14.09 $875,014 $875,014 0003 Program Nurses LPTN 2.51 $112,906 $112,906 0004 Social Service Coordinators 3.37 $243,557 $243,557 0005 Mental Health Worker 16.26 $770,127 $770,127 0006 Data Specialist 0.71 $26,033 $26,033 0007 Benefits/PAP Coordinator 0.71 $34,215 $34,215 0008 Program Assistant 0.71 $35,869 $35,869 0009 Driver 0.71 $30,420 $30,420 0010 Peer Counselor 1.92 $87,805 $87,805 0011 Intake Coordinator 0.36 $18,801 $18,801 0012 Billing Supervisor 0.14 $9,304 $9,304 SALARY TOTAL 50.37 $341,527 $2,733,722 $3,075,249 PAYROLL TAXES: 0030 OASDI $29,362 $29,362 0031 FICA/MEDICARE $208,201 $208,201 0032 SUI $29,362 $29,362 PAYROLL TAX TOTAL $266,926 $266,926 EMPLOYEE BENEFITS: 0040 Retirement $132,877 $132,877 0041 Workers Compensation $190,650 $190,650 0042 Health Insurance(medical vision,life,dental) $254,2001 $254,200 EMPLOYEE BENEFITS TOTAL $577,7271 $577,727 SALARY&BENEFITS GRAND TOTAL $3,919,902 FACILITIES/EQUIPMENT EXPENSES: 1010 Rent/Lease Building $0 1011 Rent/Lease Equipment $37,426 1012 Utilities $87,076 1013 Janitorial $56,585 1014 Maintenance(facility) $27,627 1015 Security Personnel $931,303 1016 Maintenance durable medical equipment) $0 1017 Other-Business Taxes/Licenses-Permits $9,039 1018 Other-One Time Start-Up Costs $0 FACILITY/EQUIPMENT TOTAL $1,149,057 OPERATING EXPENSES: 1060 Telephone $32,567 1061 Answering Service $0 1062 Postage $1,294 1063 Printing/Reproduction $0 1064 Publications $0 1065 Legal Notices/Advertising $1,421 1066 Office Supplies&Equipment $97,800 1067 Household Supplies $0 1068 Food $0 1069 Program Supplies-Therapeutic $0 1070 Program Supplies-Medical $54,864 1071 Transportation of Clients $6,336 1072 Staff Mileage/Vehicle Maintenance $3,163 1073 Staff Travel Out of Office $1,130 1074 Staff Train in /Reg istration $24,660 1075 Lodging $0 1076 Other-Personnel Related Ex /Contracted PR Ex /Parking Exp/Parking $1,410,824 1077 Other-Flex Funds $33,053 OPERATING EXPENSES TOTALr $1,667,111 REVISED EXHIBIT B-1 Page 12 of 20 Adult Crisis Stabilization Center Exodus Recovery, Inc. July 1,2019 to June 30,2020 FINANCIAL SERVICES EXPENSES: 1080 Accounting/Bookkeeping $1,060 1081 External Audit $1,463 1082 Liability Insurance $21,856 1083 Other-Administrative Overhead $1,050,317 1084 Other-(identify) $0 1085 Other-(identify) $0 FINANCIAL SERVICES TOTAL $1,074,695 SPECIAL EXPENSES (Consultant/Etc.): 1087 Consultant(network&data management) $39,691 1088 Translation Services $1,507 1089 Medication Supports(Pharmaceuticals) $18,054 1090 Food Service $79,201 1091 Laundry Service $29,708 1092 Medical Waste Disposal $0 1093 Nutritionist Services $0 1094 X-ray and EKG Services $0 1095 Pharmaceutical Consultants $1,507 1096 Medical Services $0 1097 Access Line $0 1098 Other-(identify) $0 SPECIAL EXPENSES TOTAL $169,668 FIXED ASSETS: 2000 Computers&Software $7,100 2001 Furniture&Fixtures $7,312 2002 Other- EHR Avatar Cost $32,126 2003 Other-(identify) $0 FIXED ASSETS TOTAL $46,538 TOTAL PROGRAM EXPENSES $8,026,971 Vol/Units of DIRECT SERVICE REVENUE: Service Rate $Amt. 3000 Mental Health Services(Individual/Family/Group Therapy) 0 $0.00 $0 3100 Case Management 0 $0.00 $0 3200 Crisis Services 0 $0.00 $0 3300 Medication Support 0 $0.00 $0 3400 Crisis Stabilization-Urgent Care 63,417 $126.57 $8,026,971 3500 Other-(Identify) 0 $0.00 $0 3600 Other-(Identify) 0 $0.00 $0 3700 Other-(identify) 0 $0.00 $0 DIRECT SERVICE REVENUE TOTAL 63,417 8,026,971 Medi-cal Revenue 4,013,486 Cost Per Unit $126.57 FUNDING STREAM REIMBURSEMENT Population Served Percentage 4000 Private Insurance 2.0% $160,539 4100 Uninsured 13.0% $1,043,506 4200 Medi-Cal FFP 42.5% $3,411,463 4300 Realignment 42.5% $3,411,463 OTHER REVENUE/SOCIAL SERVICES TOTALI $8,026,971 TOTAL PROGRAM REVENUE1 $8,026,971 REVISED EXHIBIT B-1 Page 13 of 20 Adult Crisis Stabilization Center Exodus Recovery, Inc. 2019-2020 BUDGET NARRATIVE - EXPENSES PROGRAM EXPENSES Personnel Salaries, Payroll Taxes& Employee Benefits- Line Items 0001-0042 These amounts reflect FTE positions,part-time positions and whether the positions are administrative or direct service. Employee benefits should be limited to a maximum of 20%of total salaries. 3 919 902 All SWB and Operational expenses budget line items are split between Adult and Youth CSU as follows: 71% adult and 29%youth. Director of Education and Quality replaced VP position 0.71 FTE, Administrative Services- proposed annual salary$139,550,total annual budget$99,081. 71%of annual salary allocated to CSC Adult. Program Director(RN) 0.53 FTE,Administrative Services- proposed annual salary$107,584,total annual budget $76,384. 71%of annual salary allocated to CSC Adult Program Nurses (RN) 7.65 FTE, Direct Services-total annual budget$655,734 Program Nurses (LVN) 14.09 FTE, Direct Services-total annual budget$875,014 Program Nurses (LPTN) 2.51 FTE, Direct Services-total annual budget$112,906 Social Services Coordinators 3.75 FTE, Direct Services- proposed annual salary$72,218,total annual budget $243,557. Mental Health Workers 16.26 FTE Direct Services-average annual salary$47,366, proposed annual budget $770,127. 71% of annual salary allocated to CSC Adult. Data Specialist 0.71 FTE,Administrative Services-average annual salary$36,665, proposed annual budget $26,033. 71%of annual salary allocated to CSC Adult. Benefits/PAP Coordinator 0.71 FTE,Administrative Services-average annual salary$48,189, proposed annual budget$34,215. 71%of annual salary allocated to CSC Adult. Program Assistant 0.71 FTE, Administrative Services-average annual salary$50,519, proposed annual budget $35,689. 71%of annual salary allocated to CSC Adult. Driver 0.71 FTE,Administrative Services-average annual salary$42,844, proposed annual budget$30,420. 71% of annual salary allocated to CSC Adult. Peer Counselor 1.92 FTE, Direct Services-average annual salary$45,803, proposed annual budget $87,805. 71%of annual salary allocated to CSC Adult. Intake Coordinator 0.36 FTE, Administrative Services-average annual salary$26,480, proposed annual budget $18,801. 71%of annual salary allocated to CSC Adult. Billing Supervisor 0.14, Administrative Services-average annual salary$13,104, proposed annual budget $9,304. 71%of annual salary allocated to CSC Adult. Salary Total $3,075,249 Payroll Taxes OASDI $29,362 FICA/MEDICARE $208,201 SUI $29,362 Payroll Taxes Total $266,926 Employee Benefits Retirement$132,877 Workers Compensation $190,650 REVISED EXHIBIT B-1 Page 14 of 20 Adult Crisis Stabilization Center Exodus Recovery, Inc. 2019-2020 BUDGET NARRATIVE - EXPENSES Health Insurance (medical vision, life, dental) $254,200 Employee Benefits$577,727 Facilities/Equipment Expenses—Line Items 1010-1014 $1,149,057 Identify building lease/rent expenses, equipment(office equipment, vehicles, etc.). Attach copy of lease agreements if available. Rent/Equipment Leases - Lease cost for computers, printers, copier, and faxes for the program $37,426 Utilities-Cost for program utilities $87,076 Janitorial -Cost for janitorial Service for the program $56,585 Maintenance - Cost for maintenance and repairs for the facility$27,627 Security-Cost for security personnel for the program $931,303 Business Taxes-Cost of related to business tax expense for the program $9,039 Operating Expenses-Line Items 1060-1077 1 667 111 Telephone-Cost of phone usage expense for the program $32,567 Postage- Program related postage cost$1,294 Legal Notices/Advertising- Cost for advertising for staff recruitment and other program related advertising or legal notices$1,421 Office Supplies& Equipment- Cost for office supplies and equipment for the program $97,800 Program Supplies- Medical -Cost for medical supplies for the program $54,864 Transportation of Clients-Cost for lease of vehicle, gas, and maintenance for client transportation $6,336 Staff Mileage/Vehicle Maintenance- Cost for mileage, parking,travel expense for program staff$3,163 Staff Travel -Cost for Employee Travel $1,130 Staff Training/Registration - Cost of ongoing training for staff$24,660 Other Personnel Related Exp/Contracted PR Exp/Parking- Personnel related expenses including registry nurses as needed, parking, relocation costs, etc. Filled open MD position (0.75 FTE at$240/HR)totlaing additional $374,400 (71% charged to Adult CSC) annually. $1,410,824 annual budget Cost of client supportive services including toiletries,food, bus tokens, etc. $33,053 Financial Services Expenses—Line Items 1080-1085 1 074 695 Accounting/Bookkeeping-Cost of financial auditing and monthly financial reviews $1,060 External Audit-Cost of External Audit Services$1,463 Liability Insurance-Cost of insurance expense for liability, business property and vehicle policy$21,856 Other Administrative Overhead -Administrative overhead expense related to the program $1,050,317 Special Expenses—Line Items 1090-1092 169 668 REVISED EXHIBIT B-1 Page 15 of 20 Adult Crisis Stabilization Center Exodus Recovery, Inc. 2019-2020 BUDGET NARRATIVE - EXPENSES Consultant (network& data mgmt) Cost for consultant IT firm support, network monitoring, and off-site back- up for program IT System $39,691 Translation Services- Cost for translation services for the program $1,507 Medication Supports (Pharmaceuticals) Medication costs for clients $18,054 Food Service-Cost for food services for program clients $79,201 Laundry Service -Cost for linen service for the program $29,708 Pharmaceutical Consultants-Cost medical and office related waste for the program $1,507 Fixed Assets—Line Items 1190-1193 Include all purchases over Five Thousand Dollars($5,000)including sales tax,and certain purchases under said amount such as camera,televisions, VCRs/DVDs and other sensitive items,made during the life of the Agreement resulting from this Request for Proposal,with funds paid pursuant to this Agreement and that will outlive the life of this Agreement. 46 538 Furniture & Fixtures $7,313 Computers &Software $7,100 Other- EHR Avatar$32,126 TOTAL PROGRAM EXPENSE: $8,026,971 REVISED EXHIBIT B-1 Page 16 of 20 Adult Crisis Stabilization Center Exodus Recovery, Inc. July 1,2020 to June 30,2021 Budget Categories- Total Proposed Budget Line Item Description Must be itemized FTE% Admin. Direct Total PERSONNEL SALARIES: 0001 Director of Education and Quality 0.71 $102,053 $102,053 0002 Program Director(RN) 0.53 $78,676 $78,676 0003 Program Nurses RN 7.65 $675,406 $675,406 0003 Program Nurses(LVN) 14.09 $901,265 $901,265 0003 Program Nurses LPTN 2.51 $116,293 $116,293 0004 Social Service Coordinators 3.37 $250,864 $250,864 0005 Mental Health Worker 16.26 $793,231 $793,231 0006 Data Specialist 0.71 $26,814 $26,814 0007 Benefits/PAP Coordinator 0.71 $35,241 $35,241 0008 Program Assistant 0.71 $36,945 $36,945 0009 Driver 0.71 $31,333 $31,333 0010 Peer Counselor 1.92 $90,439 $90,439 0011 Intake Coordinator 0.36 $19,365 $19,365 0012 Billing Supervisor 0.14 $9,583 $9,583 SALARY TOTAL 50.37 $351,774 $2,815,733 $3,167,507 PAYROLL TAXES: 0030 OASDI $30,243 $30,243 0031 FICA/MEDICARE $214,447 $214,447 0032 SUI $30,243 $30,243 PAYROLL TAX TOTAL $274,933 $274,933 EMPLOYEE BENEFITS: 0040 Retirement $136,863 $136,863 0041 Workers Compensation $196,370 $196,370 0042 Health Insurance(medical vision,life,dental) $261,8261 $261,826 EMPLOYEE BENEFITS TOTAL $595,0591 $595,059 SALARY&BENEFITS GRAND TOTAL $4,037,499 FACILITIES/EQUIPMENT EXPENSES: 1010 Rent/Lease Building $0 1011 Rent/Lease Equipment $38,549 1012 Utilities $89,688 1013 Janitorial $58,283 1014 Maintenance(facility) $28,456 1015 Security Personnel $959,242 1016 Maintenance durable medical equipment) $0 1017 Other-Business Taxes/Licenses-Permits $9,310 1018 Other-One Time Start-Up Costs $0 FACILITY/EQUIPMENT TOTAL $1,183,528 OPERATING EXPENSES: 1060 Telephone $33,544 1061 Answering Service $0 1062 Postage $1,333 1063 Printing/Reproduction $0 1064 Publications $0 1065 Legal Notices/Advertising $1,464 1066 Office Supplies&Equipment $100,734 1067 Household Supplies $0 1068 Food $0 1069 Program Supplies-Therapeutic $0 1070 Program Supplies-Medical $56,510 1071 Transportation of Clients $6,526 1072 Staff Mileage/Vehicle Maintenance $3,258 1073 Staff Travel Out of Office $1,164 1074 Staff Train in /Reg istration $25,400 1075 Lodging $0 1076 Other-Personnel Related Ex /Contracted PR Ex /Parking Exp/Parking $1,410,824 1077 Other-Flex Funds $34,045 OPERATING EXPENSES TOTALr $1,674,800 REVISED EXHIBIT B-1 Page 17 of 20 Adult Crisis Stabilization Center Exodus Recovery, Inc. July 1,2020 to June 30,2021 FINANCIAL SERVICES EXPENSES: 1080 Accounting/Bookkeeping $1,092 1081 External Audit $1,507 1082 Liability Insurance $22,512 1083 Other-Administrative Overhead $1,075,302 1084 Other-(identify) $0 1085 Other-(identify) $0 FINANCIAL SERVICES TOTAL $1,100,413 SPECIAL EXPENSES (Consultant/Etc.): 1087 Consultant(network&data management) $40,885 1088 Translation Services $1,552 1089 Medication Supports(Pharmaceuticals) $18,596 1090 Food Service $81,577 1091 Laundry Service $30,599 1092 Medical Waste Disposal $0 1093 Nutritionist Services $0 1094 X-ray and EKG Services $0 1095 Pharmaceutical Consultants $1,552 1096 Medical Services $0 1097 Access Line $0 1098 Other- EHR Avatar Cost $0 SPECIAL EXPENSES TOTAL $174,761 FIXED ASSETS: 2000 Computers&Software $7,100 2001 Furniture&Fixtures $7,532 2002 Other- EHR Avatar Cost $32,126 2003 Other-(identify) $0 FIXED ASSETS TOTAL $46,758 TOTAL PROGRAM EXPENSES $8,217,759 Vol/Units of DIRECT SERVICE REVENUE: Service Rate $Amt. 3000 Mental Health Services(Individual/Family/Group Therapy) 0 $0.00 $0 3100 Case Management 0 $0.00 $0 3200 Crisis Services 0 $0.00 $0 3300 Medication Support 0 $0.00 $0 3400 Crisis Stabilization-Urgent Care 63,147 130.14 8,217,759.00 3500 Other-(Identify) 0 $0.00 $0 3600 Other-(Identify) 0 $0.00 $0 3700 Other-(Identify) 0 $0.00 $0 DIRECT SERVICE REVENUE TOTAL 63,147 8,217,759 Medi-cal Revenue 3,492,548 Cost Per Unit $130.14 FUNDING STREAM REIMBURSEMENT Population Served Percentage 4000 Private Insurance 2.0% $164,355 4100 Uninsured 13.0% $1,068,309 4200 Medi-Cal FFP 42.5% $3,492,548 4300 Realignment 42.5% $3,492,548 OTHER REVENUE/SOCIAL SERVICES TOTALI $8,217,759 TOTAL PROGRAM REVENUIE1 $8,217,759 REVISED EXHIBIT B-1 Page 18 of 20 Adult Crisis Stabilization Center Exodus Recovery, Inc. 2020-2021 BUDGET NARRATIVE - EXPENSES PROGRAM EXPENSES Personnel Salaries, Payroll Taxes& Employee Benefits- Line Items 0001-0042 These amounts reflect FTE positions,part-time positions and whether the positions are administrative or direct service. Employee benefits should be limited to a maximum of 20%of total salaries. 4 037 499 All SWB and Operational expenses budget line items are split between Adult and Youth CSU as follows: 71% adult and 29%youth. Director of Education and Quality replaced VP position 0.71 FTE, Administrative Services- proposed annual salary$143,736,total annual budget$102,053. 71%of annual salary allocated to CSC Adult. Program Director(RN) 0.53 FTE,Administrative Services- proposed annual salary$110,811,total annual budget $78,677. 71%of annual salary allocated to CSC Adult Program Nurses (RN) 7.65 FTE, Direct Services-total annual budget$675,406 Program Nurses (LVN) 14.09 FTE, Direct Services-total annual budget$901,265 Program Nurses (LPTN) 2.51 FTE, Direct Services-total annual budget$116,293 Social Services Coordinators 3.37 FTE, Direct Services- proposed annual salary$74,385,total annual budget $250,864. 71% of annual salary allocated to CSC Adult. Mental Health Workers 16.26 FTE Direct Services-average annual salary$48,787, proposed annual budget $793,231. 71% of annual salary allocated to CSC Adult. Data Specialist 0.71 FTE,Administrative Services-average annual salary$37,766, proposed annual budget $26,814. 71%of annual salary allocated to CSC Adult. Benefits/PAP Coordinator 0.71 FTE,Administrative Services-average annual salary$49,635, proposed annual budget$35,241. 71%of annual salary allocated to CSC Adult. Program Assistant 0.71 FTE, Administrative Services-average annual salary$52,035, proposed annual budget $36,945. 71%of annual salary allocated to CSC Adult. Driver 0.71 FTE,Administrative Services-average annual salary$44,130, proposed annual budget$31,333. 71% of annual salary allocated to CSC Adult. Peer Counselor 1.92 FTE, Direct Services-average annual salary$47,177, proposed annual budget $90,439. 71%of annual salary allocated to CSC Adult. Intake Coordinator 0.36 FTE, Administrative Services-average annual salary$27,274, proposed annual budget $19,365. 71%of annual salary allocated to CSC Adult. Billing Supervisor 0.14, Administrative Services-average annual salary$13,497, proposed annual budget $9,583. 71%of annual salary allocated to CSC Adult. Salary Total $3,167,507 Payroll Taxes OASDI $30,243 FICA/MEDICARE $214,447 SUI $30,243 Payroll Taxes Total $274,933 Employee Benefits Retirement$136,863 REVISED EXHIBIT B-1 Page 19 of 20 Adult Crisis Stabilization Center Exodus Recovery, Inc. 2020-2021 BUDGET NARRATIVE - EXPENSES Workers Compensation $196,370 Health Insurance (medical vision, life, dental) $261,826 Employee Benefits$595,059 Facilities/Equipment Expenses—Line Items 1010-1014 1 183 528 Identify building lease/rent expenses, equipment (office equipment,vehicles, etc.). Attach copy of lease agreements if available. Rent/Equipment Leases- Lease cost for computers, printers, copier, and faxes for the program $38,549 Utilities-Cost for program utilities $89,688 Janitorial -Cost for janitorial Service for the program $58,283 Maintenance -Cost for maintenance and repairs for the facility$28,456 Security-Cost for security personnel for the program $959,242 Business Taxes-Cost of related to business tax expense for the program $9,310 Operating Expenses- Line Items 1060-1077 $1,674,800 Telephone-Cost of phone usage expense for the program $33,544 Postage- Program related postage cost$1,333 Legal Notices/Advertising- Cost for advertising for staff recruitment and other program related advertising or legal notices$1,464 Office Supplies& Equipment- Cost for office supplies and equipment for the program $100,734 Program Supplies- Medical -Cost for medical supplies for the program $56,510 Transportation of Clients-Cost for lease of vehicle, gas, and maintenance for client transportation $6,526 Staff Mileage/Vehicle Maintenance- Cost for mileage, parking,travel expense for program staff$3,258 Staff Travel - Cost for Employee Travel $1,164 Staff Training/Registration - Cost of ongoing training for staff$25,400 Other Personnel Related Exp/Contracted PR Exp/Parking- Personnel related expenses including registry nurses as needed, parking, relocation costs, etc. Filled open MD position (0.75 FTE at$240/HR)totlaing additional $374,400 (71% charged to Adult CSC) annually. $1,410,824 annual budget Cost of client supportive services including toiletries,food, bus tokens, etc. $34,045 Financial Services Expenses—Line Items 1080-1085 $1,100,413 Accounting/Bookkeeping-Cost of financial auditing and monthly financial reviews $1,092 External Audit-Cost of External Audit Services $1,507 Liability Insurance-Cost of insurance expense for liability, business property and vehicle policy$22,512 Other Administrative Overhead -Administrative overhead expense related to the program $1,075,302 Special Expenses—Line Items 1090-1092 REVISED EXHIBIT B-1 Page 20 of 20 Adult Crisis Stabilization Center Exodus Recovery, Inc. 2020-2021 BUDGET NARRATIVE - EXPENSES 174 761 Consultant (network& data mgmt) Cost for consultant IT firm support, network monitoring, and off-site back- up for program IT System $40,885 Translation Services - Cost for translation services for the program $1,552 Medication Supports (Pharmaceuticals) Medication costs for clients$18,596 Food Service-Cost for food services for program clients $81,577 Laundry Service - Cost for linen service for the program $30,599 Pharmaceutical Consultants-Cost medical and office related waste for the program $1,552 Fixed Assets—Line Items 1190-1193 Include all purchases over Five Thousand Dollars($5,000)including sales tax,and certain purchases under said amount such as camera,televisions, VCRs/DVDs and other sensitive items,made during the life of the Agreement resulting from this Request for Proposal,with funds paid pursuant to this Agreement and that will outlive the life of this Agreement. 46 758 Furniture & Fixtures $7,532 Computers &Software $7,100 Other- EHR Avatar$32,126 TOTAL PROGRAM EXPENSE: $8,217,759 REVISED EXHIBIT B-2 Page 1 of 17 risis Stab iIization&enter = Exodus Recovery, Inc. July 1, 2016 to June 30, 2017 Budget Categories- Total Proposed Budget Line Item Description (Must be itemized) FTE % Admin. Direct Total PERSONNEL SALARIES: 0001 VP Northern Region 0.25 $35,750 $35,750 0002 Program Director(RN) 0.00 $0 0003 Program Nurses 8.40 $575,266 $575,266 0004 Social Service Coordinators 1.40 $94,108 $94,108 0005 Mental Health Worker 8.40 $284,357 $284,357 0006 Data Specialist 0.00 $0 0007 Benefits/PAP Coordinator 0.00 $0 0008 Program Assistant 0.00 $0 0009 Driver 0.00 $0 0010 Peer Counselor 0.00 $0 0011 Intake Coordinator 0.50 $24,960 $24,960 0012 Billing Supervisor 0.20 $14,414 $14,414 SALARY TOTAL 19.15 $75,124 $953,731 $1,028,855 PAYROLL TAXES: 0030 OASDI $699 $8,870 $9,569 0031 FICA/MEDICARE $5,920 $75,154 $81,074 0032 SUI $1,411 $17,919 $19,330 PAYROLL TAX TOTAL $8,030 $101,943 $109,973 EMPLOYEE BENEFITS: 0040 Retirement $3,005 $38,149 $41,154 0041 Workers Compensation $4,883 $61,992 $66,875 0042 Health Insurance (medical vision, life, dental) 1 $9,766 $123,985 $133,751 EMPLOYEE BENEFITS TOTAL 1 $17,654 $224,126 $241,780 SALARY& BENEFITS GRAND TOTAL $1,380,608 FACILITIES/EQUIPMENT EXPENSES: 1010 Rent/Lease Building $0 1011 Rent/Lease Equipment $16,184 1012 Utilities $30,142 1013 Janitorial $27,420 1014 Maintenance (facility) $10,637 1015 Security Personnel $388,471 1016 Maintenance (durable medical equipment) $0 1017 Other- Business Taxes/Licenses-Permits $3,480 1018 Other-One Time Start-Up Costs $0 FACILITY/EQUIPMENT TOTAL $476,334 OPERATING EXPENSES: 1060 Telephone $19,749 1061 Answering Service $0 1062 Postage $290 1063 Printing/Reproduction $4,966 1064 Publications $435 1065 Legal Notices/Advertising $725 1066 Office Supplies & Equipment $30,598 REVISED EXHIBIT B-2 Page 2 of 17 risis Stab iIization&enter Exodus Recovery, Inc. July 1, 2016 to June 30, 2017 1067 Household Supplies $0 1068 Food $0 1069 Program Supplies -Therapeutic $0 1070 Program Supplies - Medical $13,306 1071 Transportation of Clients $1,585 1072 Staff Mileage/Vehicle Maintenance $1,218 1073 Staff Travel (Out of Office) $435 1074 Staff Training/Registration $14,896 1075 Lodging $0 1076 Other- Personnel Related Exp/Contracted PR Exp/Parking $265,935 1077 Other- Flex Funds $10,305 OPERATING EXPENSES TOTAL $364,443 FINANCIAL SERVICES EXPENSES: 1080 Accounting/Bookkeeping $2,975 1081 External Audit $500 1082 Liability Insurance $8,414 1083 Other-Administrative Overhead $344,400 1084 Other- (identify) $0 1085 Other- (identify) $0 FINANCIAL SERVICES TOTAL $356,289 SPECIAL EXPENSES (Consultant/Etc.): 1087 Consultant (network & data management) $5,651 1088 Translation Services $580 1089 Medication Supports (Pharmaceuticals) $19,140 1090 Food Service $24,984 1091 Laundry Service $11,603 1092 Medical Waste Disposal $765 1093 Nutritionist Services $0 1094 X-ray and EKG Services $0 1095 Pharmaceutical Consultants $0 1096 Medical Services $0 1097 Access Line $0 1098 Other- (identify) $0 SPECIAL EXPENSES TOTAL $62,723 FIXED ASSETS: 2000 Computers & Software $0 2001 Furniture & Fixtures $0 2002 Other- (identify) $0 2003 Other- (identify) $0 FIXED ASSETS TOTAL $0 TOTAL PROGRAM EXPENSES $2,640,397 REVISED EXHIBIT B-2 Page 3 of 17 risis Stab iIization&enter Exodus Recovery, Inc. July 1, 2016 to June 30, 2017 Vol/Units of DIRECT SERVICE REVENUE: Service Rate $Amt. 3000 Mental Health Services (Individual/Family/Group Therapy) 0 $0.00 $0 3100 Case Management 0 $0.00 $0 3200 Crisis Services 0 $0.00 $0 3300 Medication Support 0 $0.00 $0 3400 Crisis Stabilization - Urgent Care 27,929 $94.54 $2,640,397 3500 Other- (Identify) 0 $0.00 $0 3600 Other- (Identify) 0 $0.00 $0 3700 Other- (Identify) 0 $0.00 $0 DIRECT SERVICE REVENUE TOTAL 27,929 $2,640,397 Medi-cal Revenue $1,320,199 Cost Per Unit $94.54 FUNDING STREAM REIMBURSEMENT Population Served Percentage 4000 Private Insurance 7 $184,828 4100 Uninsured 15 $396,060 4200 Medi-Cal FFP 39 $1,029,755 4300 Realignment 39 $1,029,755 OTHER REVENUE/SOCIAL SERVICES TOTAL $2,640,397 TOTAL PROGRAM REVENUE $2,640,397 REVISED EXHIBIT B-2 Page 4 of 17 Youth Crisis Stabilization Center Exodus Recovery, Inc. July 1,2017 to June 30,2018 Budget Categories- Total Proposed Bud et Line Item Description(Must be itemized) FTE% Admin. Direct Total PERSONNEL SALARIES: 0001 VP Northern Region 0.25 $36,823 $36,823 0002 Program Director RN 0.00 $0 0003 Program Nurses 8.40 $592,524 $592,524 0004 Social Service Coordinators 1.40 $96,932 $96,932 0005 Mental Health Worker 8.40 $292,888 $292,888 0006 Data Specialist 0.00 $0 0007 Benefits/PAP Coordinator 0.00 $0 0008 Program Assistant 0.00 $0 0009 Driver 0.00 $0 0010 Peer Counselor 0.00 $0 0011 Intake Coordinator 0.50 $25,709 $25,709 0012 Billing Supervisor 0.20 $14,847 $14,847 SALARY TOTAL 19.15 $77,379 $982,344 $1,059,723 PAYROLL TAXES: 0030 OASDI $720 $9,136 $9,856 0031 FICA/MEDICARE $6,097 $77,409 $83,506 0032 SUI $1,456 $18,491 $19,947 PAYROLL TAX TOTAL $8,273 $105,036 $113,309 EMPLOYEE BENEFITS: 0040 Retirement $3,095 $39,294 $42,389 0041 Workers Compensation $5,030 $63,852 $68,882 0042 Health Insurance medical vision,life,dental $10,0591 $127,705 $137,764 EMPLOYEE BENEFITS TOTAL $18,1841 $230,8511 $249,035 SALARY&BENEFITS GRAND TOTALI $1,422,067 FACILITIES/EQUIPMENT EXPENSES: 1010 Rent/Lease Building $0 1011 Rent/Lease Equipment $16,670 1012 Utilities $31,046 1013 Janitorial $28,243 1014 Maintenance(facility) $10,956 1015 Security Personnel $400,125 1016 Maintenance(durable medical equipment) $0 1017 Other-Business Taxes/Licenses-Permits $3,584 1018 Other-One Time Start-Up Costs $0 FACILITY/EQUIPMENT TOTAL $490,624 OPERATING EXPENSES: 1060 Telephone $20,341 1061 Answering Service $0 1062 Postage $299 1063 Printing/Reproduction $5,115 1064 Publications $448 1065 Legal Notices/Advertising $747 1066 Office Supplies&Equipment $31,516 1067 Household Supplies $0 1068 Food $0 1069 Program Supplies-Therapeutic $0 1070 Program Supplies-Medical $13,705 1071 Transportation of Clients $1,633 1072 Staff Mileage/Vehicle Maintenance $1,255 1073 Staff Travel Out of Office $448 1074 Staff Training/Registration $15,343 1075 Lodging $0 1076 Other-Personnel Related Exp/Contracted PR Exp/Parking $273,913 1077 Other-Flex Funds $10,614 OPERATING EXPENSES TOTAL $375,377 FINANCIAL SERVICES EXPENSES: 1080 Accounting/Bookkee in $3,064 REVISED EXHIBIT B-2 Page 5 of 17 Youth Crisis Stabilization Center Exodus Recovery, Inc. July 1,2017 to June 30,2018 1081 External Audit $515 1082 Liability Insurance $8,667 1083 Other-Administrative Overhead $354,738 1084 Other-(identify) $0 1085 Other-(identify) $0 FINANCIAL SERVICES TOTAL $366,984 SPECIAL EXPENSES(Consultant/Etc.): 1087 Consultant network&data management) $5,821 1088 Translation Services $597 1089 Medication Supports Pharmaceuticals $19,714 1090 Food Service $25,734 1091 Laundry Service $11,951 1092 Medical Waste Disposal $788 1093 Nutritionist Services $0 1094 X-ray and EKG Services $0 1095 Pharmaceutical Consultants $0 1096 Medical Services $0 1097 Access Line $0 1098 Other-(identify) $0 SPECIAL EXPENSES TOTAL $64,605 FIXED ASSETS: 2000 Computers&Software $0 2001 Furniture&Fixtures $0 2002 Other-(identify) $0 2003 Other- identi $0 FIXED ASSETS TOTAL $0 TOTAL PROGRAM EXPENSES $2,719,657 Vol/Units of DIRECT SERVICE REVENUE: Service Rate $Amt. 3000 Mental Health Services(Individual/Family/Group Therapy) 0 $0.00 $0 3100 Case Management 0 $0.00 $0 3200 Crisis Services 0 $0.00 $0 3300 Medication Support 0 $0.00 $0 3400 Crisis Stabilization-Urgent Care 28,767 $94.54 $2,719,656 3500 Other-(Identify) 0 $0.00 $0 3600 Other-(Identify) 0 $0.00 $0 3700 Other-(Identify) 0 $0.00 $0 DIRECT SERVICE REVENUE TOTAL 28,767 $2,719,656 Medi-cal Revenue $1,359,828 Cost Per Unit $94.54 FUNDING STREAM REIMBURSEMENT Population Served Percentage 4000 Private Insurance 7 $190,376 4100 Uninsured 15 $407,948 4200 Medi-Cal FFP 39 $1,060,666 4300 Realignment 39 $1,060,666 OTHER REVENUE/SOCIAL SERVICES TOTAL $2,719,656 TOTAL PROGRAM REVENUE $2,719,656 REVISED EXHIBIT B-2 Page 6 of 17 Youth Crisis Stabilization Center Exodus Recovery, Inc. July 1,2018 to June 30,2019 Budget Categories- Total Proposed Budget Line Item Description Must be itemized FTE% Admin. Direct Total PERSONNEL SALARIES: 0001 Director of Education and Quality 0.29 $39,291 $39,291 0002 Program Director(RN) 0.22 $30,291 $30,291 0003 Program Nurses RN 3.12 $260,034 $260,034 0003 Program Nurses(LVN) 5.75 $346,991 $346,991 0003 Program Nurses LPTN 1.03 $44,773 $44,773 0004 Social Service Coordinators 1.38 $96,583 $96,583 0005 Mental Health Worker 6.64 $305,397 $305,397 0006 Data Specialist 0.29 $10,323 $10,323 0007 Benefits/PAP Coordinator 0.29 $13,568 $13,568 0008 Program Assistant 0.29 $14,224 $14,224 0009 Driver 0.29 $12,063 $12,063 0010 Peer Counselor 0.78 $34,819 $34,819 0011 Intake Coordinator 0.15 $7,456 $7,456 0012 Billing Supervisor 0.06 $3,690 $3,690 SALARY TOTAL 20.57 $135,434 $1,084,069 $1,219,503 PAYROLL TAXES: 0030 OASDI $11,644 $11,644 0031 FICA/MEDICARE $82,563 $82,563 0032 SUI $11,644 $11,644 PAYROLL TAX TOTAL $105,850 $105,850 EMPLOYEE BENEFITS: 0040 Retirement $52,693 $52,693 0041 Workers Compensation $75,603 $75,603 0042 Health Insurance(medical vision,life,dental) $100,8041 $100,804 EMPLOYEE BENEFITS TOTAL $229,1001 $229,100 SALARY&BENEFITS GRAND TOTAL $1,554,453 FACILITIES/EQUIPMENT EXPENSES: 1010 Rent/Lease Building $0 1011 Rent/Lease Equipment $14,842 1012 Utilities $34,530 1013 Janitorial $22,439 1014 Maintenance(facility) $10,956 1015 Security Personnel $369,312 1016 Maintenance durable medical equipment) $0 1017 Other-Business Taxes/Licenses-Permits $3,585 1018 Other-One Time Start-Up Costs $0 FACILITY/EQUIPMENT TOTAL $455,663 OPERATING EXPENSES: 1060 Telephone $12,915 1061 Answering Service $0 1062 Postage $513 1063 Printing/Reproduction $0 1064 Publications $0 1065 Legal Notices/Advertising $564 1066 Office Supplies&Equipment $38,783 1067 Household Supplies $0 1068 Food $0 1069 Program Supplies-Therapeutic $0 1070 Program Supplies-Medical $21,756 1071 Transportation of Clients $2,513 1072 Staff Mileage/Vehicle Maintenance $1,255 1073 Staff Travel Out of Office $448 1074 Staff Train in /Re istration $9,779 1075 Lodging $0 1076 Other-Personnel Related Ex /Contracted PR Ex /Parking Exp/Parking $468,193 1077 Other-Flex Funds $13,107 OPERATING EXPENSES TOTALr $569,826 REVISED EXHIBIT B-2 Page 7 of 17 Youth Crisis Stabilization Center Exodus Recovery, Inc. July 1,2018 to June 30,2019 FINANCIAL SERVICES EXPENSES: 1080 Accounting/Bookkeeping $420 1081 External Audit $580 1082 Liability Insurance $8,667 1083 Other-Administrative Overhead $402,809 1084 Other-(identify) 1085 Other-(identify) $0 FINANCIAL SERVICES TOTAL $412,476 SPECIAL EXPENSES (Consultant/Etc.): 1087 Consultant(network&data management) $15,740 1088 Translation Services $597 1089 Medication Supports(Pharmaceuticals) $7,160 1090 Food Service $31,408 1091 Laundry Service $11,781 1092 Medical Waste Disposal $597 1093 Nutritionist Services $0 1094 X-ray and EKG Services $0 1095 Pharmaceutical Consultants $0 1096 Medical Services $0 1097 Access Line $0 1098 Other-(identify) $0 SPECIAL EXPENSES TOTAL $67,282 FIXED ASSETS: 2000 Computers&Software $2,900 2001 Furniture&Fixtures $2,383 2002 Other- EHR Avatar Cost) $13,122 2003 Other-(identify) $0 FIXED ASSETS TOTAL $18,405 TOTAL PROGRAM EXPENSES $3,078,105 Vol/Units of DIRECT SERVICE REVENUE: Service Rate $Amt. 3000 Mental Health Services(Individual/Family/Group Therapy) 0 $0.00 $0 3100 Case Management 0 $0.00 $0 3200 Crisis Services 0 $0.00 $0 3300 Medication Support 0 $0.00 $0 3400 Crisis Stabilization-Urgent Care 25,003 $123.11 $3,078,105 3500 Other-(Identify) 0 $0.00 $0 3600 Other-(Identify) 0 $0.00 $0 3700 Other-(identify) 0 $0.00 $0 DIRECT SERVICE REVENUE TOTAL 25,003 3,078,105 Medi-cal Revenue 1,323,585 Cost Per Unit $123.11 FUNDING STREAM REIMBURSEMENT Population Served Percentage Popul 4000 Private Insurance 11% $ 338,592 4100 Uninsured 3% $ 92,343 4200 Medi-Cal FFP 43% $ 1,323,585 4300 Realignment 43% $ 1,323,585 OTHER REVENUE/SOCIAL SERVICES TOTALI $3,078,105 TOTAL PROGRAM REVENUE1 $3,078,105 REVISED EXHIBIT B-2 Page 8 of 17 Youth Crisis Stabilization Center Exodus Recovery,Inc. 2018-2019 BUDGET NARRATIVE-EXPENSES PROGRAM EXPENSES Personnel Salaries,Payroll Taxes&Employee Benefits-Line Items 0001-0042 These amounts reflect FTE positions,part-time positions and whether the positions are administrative or direct service.Employee benefits should be limited to a maximum of 20%of total salaries. 1 554 453 All SWB and Operational expenses budget line items are split between Adult and Youth CSU as follows:71% adult and 29%youth. Director of Education and Quality replaced VP position 0.29 FTE,Administrative Services-proposed annual salary$135,486,total annual budget$39,291.29%of annual salary allocated to CSC Youth. Program Director(RN)0.22 FTE,Administrative Services-proposed annual salary$104,451,total annual budget $30,291.29%of total annual budget allocated to CSC Youth Program Nurses(RN)3.12 FTE,Direct Services-total annual budget$260,034 Program Nurses(LVN)5.75 FTE,Direct Services-total annual budget$346,991 Program Nurses(LPTN)1.03 FTE,Direct Services-total annual budget$44,773 Social Services Coordinators 1.38 FTE,Direct Services-proposed annual salary$70,115,total annual budget $96,583.29%of annual salary allocated to CSC Youth. Mental Health Workers 6.64 FTE Direct Services-average annual salary$45,987,proposed annual budget $305,397.29%of annual salary allocated to CSC Youth. Data Specialist 0.29 FTE,Administrative Services-average annual salary$35,598,proposed annual budget $10,323.29%of annual salary allocated to CSC Youth. Benefits/PAP Coordinator 0.29 FTE,Administrative Services-average annual salary$46,786,proposed annual budget$13,568.29%of annual salary allocated to CSC youth. Program Assistant 0.29 FTE,Administrative Services-average annual salary$49,048,proposed annual budget $14,224. 29%of annual salary allocated to CSC Youth. Driver 0.29FTE,Administrative Services-average annual salary$41,597,proposed annual budget$12,063. 29% of annual salary allocated to CSC Youth. Peer Counselor 0.78 FTE,Direct Services-average annual salary$44,469,proposed annual budget$34,819. 29%of annual salary allocated to CSC Youth. Intake Coordinator 0.15 FTE,Administrative Services-average annual salary$25,709,proposed annual budget $7,456.29%of annual salary allocated to CSC Youth. Billing Supervisor 0.06 FTE,Administrative Services-average annual salary$12,723,proposed annual budget $3,690. 29%of annual salary allocated to CSC Youth. Salary Total$1,219,503 Payroll Taxes OASDI$11,644 FICA/MEDICARE$82,563 SUI$11,644 Payroll Taxes Total$105,850 Employee Benefits Retirement$52,693 Workers Compensation$75,603 Health Insurance(medical vision,life,dental)$100,804 Employee Benefits$229,100 Facilities/Equipment Expenses—Line Items 1010-1014 455 663 Identify building lease/rent expenses,equipment(office equipment,vehicles,etc.). Attach copy of lease agreements if available. Rent/Equipment Leases-Lease cost for computers,printers,copier,and faxes for the program$14,842 Utilities-Cost for program utilities$34,530 Janitorial-Cost forjanitorial Service for the program$22,439 Maintenance-Cost for maintenance and repairs for the facility$10,956 Security-Cost for security personnel for the program$369,312 Business Taxes-Cost of related to business tax expense for the program$3,585 Operating Expenses-Line Items 1060-1077 569 826 Telephone-Cost of phone usage expense for the program$12,915 Postage-Program related postage cost$513 REVISED EXHIBIT B-2 Page 9 of 17 Youth Crisis Stabilization Center Exodus Recovery,Inc. 2018-2019 BUDGET NARRATIVE-EXPENSES Legal Notices/Advertising-Cost for advertising for staff recruitment and other program related advertising or legal notices$564 Office Supplies&Equipment-Cost for office supplies and equipment for the program$38,783 Program Supplies-Medical-Cost for medical supplies for the program$21,756 Transportation of Clients-Cost for lease of vehicle,gas,and maintenance for client transportation$2,513 Staff Mileage/Vehicle Maintenance-Cost for mileage,parking,travel expense for program staff$1,255 Staff Travel-Cost for Employee Travel$448 Staff Training/Registration-Cost of ongoing training for staff$9,779 Other Personnel Related Exp/Contracted PR Exp/Parking-Personnel related expenses including registry nurses as needed,parking,relocation costs,etc.$468,193 Cost of client supportive services including toiletries,food,bus tokens,etc.$13,107 Financial Services Expenses—Line Items 1080-1085 412 476 Accounting/Bookkeeping-Cost of financial auditing and monthly financial reviews$420 External Audit-Cost of External Audit Services$580 Liability Insurance-Cost of insurance expense for liability,business property and vehicle policy$8667 Other Administrative Overhead-Administrative overhead expense related to the program$402,809 Special Expenses—Line Items 1090-1092 67 282 Consultant(network&data mgmt)Cost for consultant IT firm support,network monitoring,and off-site back- up for program IT System$15,740 Translation Services-Cost for translation services for the program$597 Medication Supports(Pharmaceuticals)Medication costs for clients$7,160 Food Service-Cost for food services for program clients$31,408 Laundry Service-Cost for linen service for the program$11,781 Medical Waste Disposal-Cost medical and office related waste for the program$597 Fixed Assets—Line Items 1190-1193 Include all purchases over Five Thousand Dollars($5,000)including sales tax,and certain purchases under said amount such as camera, televisions,VCRs/DVDs and other sensitive items,made during the life of the Agreement resulting from this Request for Proposal,with funds paid pursuant to this Agreement and that will outlive the life of this Agreement. 18 405 Furniture&Fixtures$2,383 Computers&Software$2,900 Other-EHR Services$13,122 TOTAL PROGRAM EXPENSE: 53.078.105 REVISED EXHIBIT B-2 Page 10 of 17 Youth Crisis Stabilization Center Exodus Recovery, Inc. July 1,2019 to June 30,2020 Budget Categories- Total Proposed Budget Line Item Description Must be itemized FTE% Admin. Direct Total PERSONNEL SALARIES: 0001 Director of Education and Quality 0.29 $40,470 $40,470 0002 Program Director(RN) 0.22 $31,199 $31,199 0003 Program Nurses RN 3.12 $267,836 $267,836 0003 Program Nurses(LVN) 5.75 $357,400 $357,400 0003 Program Nurses LPTN 1.03 $46,116 $46,116 0004 Social Service Coordinators 1.38 $99,480 $99,480 0005 Mental Health Worker 6.64 $314,559 $314,559 0006 Data Specialist 0.29 $10,633 $10,633 0007 Benefits/PAP Coordinator 0.29 $13,975 $13,975 0008 Program Assistant 0.29 $14,651 $14,651 0009 Driver 0.29 $12,425 $12,425 0010 Peer Counselor 0.78 $35,864 $35,864 0011 Intake Coordinator 0.15 $7,680 $7,680 0012 Billing Supervisor 0.06 $3,801 $3,801 SALARY TOTAL 20.57 $139,497 $1,116,591 $1,256,088 PAYROLL TAXES: 0030 OASDI $11,993 $11,993 0031 FICA/MEDICARE $85,040 $85,040 0032 SUI $11,993 $11,993 PAYROLL TAX TOTAL $109,027 $109,027 EMPLOYEE BENEFITS: 0040 Retirement $54,274 $54,274 0041 Workers Compensation $77,871 $77,871 0042 Health Insurance(medical vision,life,dental) $103,8281 $103,828 EMPLOYEE BENEFITS TOTAL $235,9731 $235,973 SALARY&BENEFITS GRAND TOTAL $1,601,088 FACILITIES/EQUIPMENT EXPENSES: 1010 Rent/Lease Building $0 1011 Rent/Lease Equipment $15,287 1012 Utilities $35,566 1013 Janitorial $23,112 1014 Maintenance(facility) $11,285 1015 Security Personnel $380,391 1016 Maintenance durable medical equipment) $0 1017 Other-Business Taxes/Licenses-Permits $3,693 1018 Other-One Time Start-Up Costs $0 FACILITY/EQUIPMENT TOTAL $469,334 OPERATING EXPENSES: 1060 Telephone $13,302 1061 Answering Service $0 1062 Postage $528 1063 Printing/Reproduction $0 1064 Publications $0 1065 Legal Notices/Advertising $581 1066 Office Supplies&Equipment $39,946 1067 Household Supplies $0 1068 Food $0 1069 Program Supplies-Therapeutic $0 1070 Program Supplies-Medical $22,409 1071 Transportation of Clients $2,588 1072 Staff Mileage/Vehicle Maintenance $1,293 1073 Staff Travel Out of Office $461 1074 Staff Train in /Re istration $10,072 1075 Lodging $0 1076 Other-Personnel Related Ex /Contracted PR Ex /Parking Exp/Parking $576,252 1077 Other-Flex Funds $13,500 OPERATING EXPENSES TOTALr $680,934 REVISED EXHIBIT B-2 Page 11 of 17 Youth Crisis Stabilization Center Exodus Recovery, Inc. July 1,2019 to June 30,2020 FINANCIAL SERVICES EXPENSES: 1080 Accounting/Bookkeeping $433 1081 External Audit $597 1082 Liability Insurance $8,927 1083 Other-Administrative Overhead $429,062 1084 Other-(identify) 1085 Other-(identify) $0 FINANCIAL SERVICES TOTAL $439,019 SPECIAL EXPENSES (Consultant/Etc.): 1087 Consultant(network&data management) $16,212 1088 Translation Services $615 1089 Medication Supports(Pharmaceuticals) $7,375 1090 Food Service $32,350 1091 Laundry Service $12,134 1092 Medical Waste Disposal $615 1093 Nutritionist Services $0 1094 X-ray and EKG Services $0 1095 Pharmaceutical Consultants $0 1096 Medical Services $0 1097 Access Line $0 1098 Other-(identify) $0 SPECIAL EXPENSES TOTAL $69,301 FIXED ASSETS: 2000 Computers&Software $2,900 2001 Furniture&Fixtures $2,986 2002 Other- EHR Avatar Cost) $13,122 2003 Other-(identify) $0 FIXED ASSETS TOTAL $19,008 TOTAL PROGRAM EXPENSES $3,278,685 Vol/Units of DIRECT SERVICE REVENUE: Service Rate $Amt. 3000 Mental Health Services(Individual/Family/Group Therapy) 0 $0.00 $0 3100 Case Management 0 $0.00 $0 3200 Crisis Services 0 $0.00 $0 3300 Medication Support 0 $0.00 $0 3400 Crisis Stabilization-Urgent Care 25,903 $126.57 $3,278,685 3500 Other-(Identify) 0 $0.00 $0 3600 Other-(Identify) 0 $0.00 $0 3700 Other-(identify) 0 $0.00 $0 DIRECT SERVICE REVENUE TOTAL 25,903 3,278,685 Medi-cal Revenue 1,409,835 Cost Per Unit $126.58 FUNDING STREAM REIMBURSEMENT Population Served Percentage 4000 Private Insurance 11% $360,655 4100 Uninsured 3% $98,360 4200 Medi-Cal FFP 43% $1,409,835 4300 Realignment 43% $1,409,835 OTHER REVENUE/SOCIAL SERVICES TOTALI $3,278,685 TOTAL PROGRAM REVENUE1 $3,278,685 REVISED EXHIBIT B-2 Page 12 of 17 Youth Crisis Stabilization Center Exodus Recovery,Inc. 2018-2019 BUDGET NARRATIVE-EXPENSES PROGRAM EXPENSES Personnel Salaries,Payroll Taxes&Employee Benefits-Line Items 0001-0042 These amounts reflect FTE positions,part-time positions and whether the positions are administrative or direct service.Employee benefits should be limited to a maximum of 20%of total salaries. 1 601088 All SWB and Operational expenses budget line items are split between Adult and Youth CSU as follows:71% adult and 29%youth. Director of Education and Quality replaced VP position 0.29 FTE,Administrative Services-proposed annual salary$139,550,total annual budget$40,470.29%of annual salary allocated to CSC Youth. Program Director(RN)0.53 FTE,Administrative Services-proposed annual salary$107,584,total annual budget$76,384.71%of annual salary allocated to CSC Youth Program Nurses(RN)3.12 FTE,Direct Services-total annual budget$267,836 Program Nurses(LVN)5.75 FTE,Direct Services-total annual budget$357,400 Program Nurses(LPTN)1.03 FTE,Direct Services-total annual budget$46,116 Social Services Coordinators 1.38 FTE,Direct Services-proposed annual salary$72,218 total annual budget $99,480.29%of annual salary allocated to CSC Youth. Mental Health Workers 6.64 FTE Direct Services-average annual salary$47,366,proposed annual budget $314,559.29%of annual salary allocated to CSC Youth. Data Specialist 0.29 FTE,Administrative Services-average annual salary$36,665,proposed annual budget $10,633.29%of annual salary allocated to CSC Youth. Benefits/PAP Coordinator 0.29 FTE,Administrative Services-average annual salary$48,189,proposed annual budget$13,975.29%of annual salary allocated to CSC Youth. Program Assistant 0.29 FTE,Administrative Services-average annual salary$50,519,proposed annual budget $14,651. 29%of annual salary allocated to CSC Youth. Driver 0.29 FTE,Administrative Services-average annual salary$42,844,proposed annual budget$12,425. 29%of annual salary allocated to CSC Youth. Peer Counselor 0.78 FTE,Direct Services-average annual salary$45,803,proposed annual budget$35,864. 29%of annual salary allocated to CSC Youth. Intake Coordinator 0.15 FTE,Administrative Services-average annual salary$26,480,proposed annual budget $7,680.29%of annual salary allocated to CSC Youth. Billing Supervisor 0.06,Administrative Services-average annual salary$13,104,proposed annual budget $3,801. 29%of annual salary allocated to CSC Youth. Salary Total$1,256,088 Payroll Taxes OASDI$11,993 FICA/MEDICARE$85,040 SUI$11,993 Payroll Taxes Total$109,027 Employee Benefits Retirement$54,274 Workers Compensation$77,871 Health Insurance(medical vision,life,dental)$103,828 Employee Benefits$235,973 Facilities/Equipment Expenses—Line Items 1010-1014 469 334 Identify building lease/rent expenses,equipment(office equipment,vehicles,etc.). Attach copy of lease agreements if available. Rent/Equipment Leases-Lease cost for computers,printers,copier,and faxes for the program$15,287 Utilities-Cost for program utilities$35,566 Janitorial-Cost forjanitorial Service for the program$23,112 Maintenance-Cost for maintenance and repairs for the facility$11,285 Security-Cost for security personnel for the program$380,391 Business Taxes-Cost of related to business tax expense for the program$3,693 Operating Expenses-Line Items 1060-1077 680 934 Telephone-Cost of phone usage expense for the program$13,302 Postage-Program related postage cost$528 REVISED EXHIBIT B-2 Page 13 of 17 Youth Crisis Stabilization Center Exodus Recovery,Inc. 2018-2019 BUDGET NARRATIVE-EXPENSES Legal Notices/Advertising-Cost for advertising for staff recruitment and other program related advertising or legal notices$581 Office Supplies&Equipment-Cost for office supplies and equipment for the program$39,946 Program Supplies-Medical-Cost for medical supplies for the program$22,409 Transportation of Clients-Cost for lease of vehicle,gas,and maintenance for client transportation$2,588 Staff Mileage/Vehicle Maintenance-Cost for mileage,parking,travel expense for program staff$1,293 Staff Travel-Cost for Employee Travel$461 Staff Training/Registration-Cost of ongoing training for staff$10,072 Other Personnel Related Exp/Contracted PR Exp/Parking-Personnel related expenses including registry nurses as needed,parking,relocation costs,etc.Filled open MD position(0.75 FTE at$240/1-111)totlaing additional$374,400(29%charged to Youth CSC)annually.$annual budget$576,252 Cost of client supportive services including toiletries,food,bus tokens,etc.$13,500 Financial Services Expenses—Line Items 1080-1085 439 019 Accounting/Bookkeeping-Cost of financial auditing and monthly financial reviews$433 External Audit-Cost of External Audit Services$597 Liability Insurance-Cost of insurance expense for liability,business property and vehicle policy$8927 Other Administrative Overhead-Administrative overhead expense related to the program$429,062 Special Expenses—Line Items 1090-1092 69 301 Consultant(network&data mgmt)Cost for consultant IT firm support,network monitoring,and off-site back- up for program IT System$16,212 Translation Services-Cost for translation services for the program$615 Medication Supports(Pharmaceuticals)Medication costs for clients$7,375 Food Service-Cost for food services for program clients$32,350 Laundry Service-Cost for linen service for the program$12,134 Medical Waste Disposal-Cost medical and office related waste for the program$615 Fixed Assets—Line Items 1190-1193 Include all purchases over Five Thousand Dollars($5,000)including sales tax,and certain purchases under said amount such as camera,televisions,VCRs/DVDs and other sensitive items,made during the life of the Agreement resulting from this Request for Proposal,with funds paid pursuant to this 19 008 Furniture&Fixtures$2,987 Computers&Software$2900 Other-EHR Services$13,122 TOTAL PROGRAM EXPENSE: $3.278.685 REVISED EXHIBIT B-2 Page 14 of 17 Youth Crisis Stabilization Center Exodus Recovery, Inc. July 1,2020 to June 30,2021 Budget Categories- Total Proposed Budget Line Item Description Must be itemized FTE% Admin. Direct Total PERSONNEL SALARIES: 0001 Director of Education and Quality 0.29 $41,684 $41,684 0002 Program Director(RN) 0.22 $32,135 $32,135 0003 Program Nurses RN 3.12 $275,871 $275,871 0003 Program Nurses(LVN) 5.75 $368,122 $368,122 0003 Program Nurses LPTN 1.03 $47,500 $47,500 0004 Social Service Coordinators 1.38 $102,464 $102,464 0005 Mental Health Worker 6.64 $323,996 $323,996 0006 Data Specialist 0.29 $10,952 $10,952 0007 Benefits/PAP Coordinator 0.29 $14,394 $14,394 0008 Program Assistant 0.29 $15,091 $15,091 0009 Driver 0.29 $12,798 $12,798 0010 Peer Counselor 0.78 $36,940 $36,940 0011 Intake Coordinator 0.15 $7,910 $7,910 0012 Billing Supervisor 0.06 $3,915 $3,915 SALARY TOTAL 20.57 $143,684 $1,150,088 $1,293,772 PAYROLL TAXES: 0030 OASDI $12,353 $12,353 0031 FICA/MEDICARE $87,591 $87,591 0032 SUI $12,353 $12,353 PAYROLL TAX TOTAL $112,297 $112,297 EMPLOYEE BENEFITS: 0040 Retirement $55,902 $55,902 0041 Workers Compensation $80,207 $80,207 0042 Health Insurance(medical vision,life,dental) $106,9431 $106,943 EMPLOYEE BENEFITS TOTAL $243,0521 $243,052 SALARY&BENEFITS GRAND TOTAL $1,649,121 FACILITIES/EQUIPMENT EXPENSES: 1010 Rent/Lease Building $0 1011 Rent/Lease Equipment $15,746 1012 Utilities $36,633 1013 Janitorial $23,805 1014 Maintenance(facility) $11,624 1015 Security Personnel $391,803 1016 Maintenance durable medical equipment) $0 1017 Other-Business Taxes/Licenses-Permits $3,804 1018 Other-One Time Start-Up Costs $0 FACILITY/EQUIPMENT TOTAL $483,414 OPERATING EXPENSES: 1060 Telephone $13,701 1061 Answering Service $0 1062 Postage $544 1063 Printing/Reproduction $0 1064 Publications $0 1065 Legal Notices/Advertising $598 1066 Office Supplies&Equipment $41,144 1067 Household Supplies $0 1068 Food $0 1069 Program Supplies-Therapeutic $0 1070 Program Supplies-Medical $23,081 1071 Transportation of Clients $2,666 1072 Staff Mileage/Vehicle Maintenance $1,332 1073 Staff Travel Out of Office $475 1074 Staff Train in /Re istration $10,374 1075 Lodging $0 1076 Other-Personnel Related Ex /Contracted PR Ex /Parking Exp/Parking $576,252 1077 Other-Flex Funds $13,905 OPERATING EXPENSES TOTALr $684,072 REVISED EXHIBIT B-2 Page 15 of 17 Youth Crisis Stabilization Center Exodus Recovery, Inc. July 1,2020 to June 30,2021 FINANCIAL SERVICES EXPENSES: 1080 Accounting/Bookkeeping $446 1081 External Audit $615 1082 Liability Insurance $9,195 1083 Other-Administrative Overhead $441,934 1084 Other-(identify) 1085 Other-(identify) $0 FINANCIAL SERVICES TOTAL $452,190 SPECIAL EXPENSES (Consultant/Etc.): 1087 Consultant(network&data management) $16,698 1088 Translation Services $633 1089 Medication Supports(Pharmaceuticals) $7,596 1090 Food Service $33,321 1091 Laundry Service $12,498 1092 Medical Waste Disposal $633 1093 Nutritionist Services $0 1094 X-ray and EKG Services $0 1095 Pharmaceutical Consultants $0 1096 Medical Services $0 1097 Access Line $0 1098 Other-(identify) $0 SPECIAL EXPENSES TOTAL $71,380 FIXED ASSETS: 2000 Computers&Software $2,900 2001 Furniture&Fixtures $3,076 2002 Other- EHR Avatar Cost) $13,122 2003 Other-(identify) $0 FIXED ASSETS TOTAL $19,098 TOTAL PROGRAM EXPENSES $3,359,275 Vol/Units of DIRECT SERVICE REVENUE: Service Rate $Amt. 3000 Mental Health Services(Individual/Family/Group Therapy) 0 $0.00 $0 3100 Case Management 0 $0.00 $0 3200 Crisis Services 0 $0.00 $0 3300 Medication Support 0 $0.00 $0 3400 Crisis Stabilization-Urgent Care 25,813 $130.14 $3,359,275 3500 Other-(Identify) 0 $0.00 $0 3600 Other-(Identify) 0 $0.00 $0 3700 Other-(identify) 0 $0.00 $0 DIRECT SERVICE REVENUE TOTAL 25,813 3,359,275 Medi-cal Revenue 1,444,488 Cost Per Unit $130.14 FUNDING STREAM REIMBURSEMENT Population Served Percentage 4000 Private Insurance 11% $369,521 4100 Uninsured 3% $100,778 4200 Medi-Cal FFP 43% $1,444,488 4300 Realignment 43% $1,444,488 OTHER REVENUE/SOCIAL SERVICES TOTALI $3,359,275 TOTAL PROGRAM REVENUE1 $3,359,275 REVISED EXHIBIT B-2 Page 16 of 17 Youth Crisis Stabilization Center Exodus Recovery,Inc. 2020-2021 BUDGET NARRATIVE-EXPENSES PROGRAM EXPENSES Personnel Salaries,Payroll Taxes&Employee Benefits-Line Items 0001-0042 These amounts reflect FTE positions,part-time positions and whether the positions are administrative or direct service.Employee benefits should be limited to a maximum of 20%of total salaries. 1 649 121 All SWB and Operational expenses budget line items are split between Adult and Youth CSU as follows:71% adult and 29%youth. Director of Education and Quality replaced VP position 0.29 FTE,Administrative Services-proposed annual salary$143,736,total annual budget$41,684.29%of annual salary allocated to CSC Youth Program Director(RN)0.22 FTE,Administrative Services-proposed annual salary$110,811,total annual budget$32,135.29%of annual salary allocated to CSC Youth Program Nurses(RN)3.12 FTE,Direct Services-total annual budget$275,871 Program Nurses(LVN)5.75 FTE,Direct Services-total annual budget$368,122 Program Nurses(LPTN)1.03 FTE,Direct Services-total annual budget$47,500 Social Services Coordinators 1.38 FTE,Direct Services-proposed annual salary$74,385,total annual budget $102,464.29%of annual salary allocated to CSC Youth. Mental Health Workers 6.64 FTE Direct Services-average annual salary$48,787,proposed annual budget $323,996.29%of annual salary allocated to CSC Youth. Data Specialist 0.29 FTE,Administrative Services-average annual salary$37,766,proposed annual budget $10,952.29%of annual salary allocated to CSC Youth. Benefits/PAP Coordinator 0.29 FTE,Administrative Services-average annual salary$49,635,proposed annual budget$14,394.29%of annual salary allocated to CSC Youth. Program Assistant 0.29 FTE,Administrative Services-average annual salary$52,035,proposed annual budget $15,091. 29%of annual salary allocated to CSC Youth. Driver 0.29 FTE,Administrative Services-average annual salary$44,130,proposed annual budget$12,798. 29%of annual salary allocated to CSC Youth. Peer Counselor 0.78 FTE,Direct Services-average annual salary$47,177,proposed annual budget$36,940. 29%of annual salary allocated to CSC Youth. Intake Coordinator 0.15 FTE,Administrative Services-average annual salary$27,274,proposed annual budget $7,910.29%of annual salary allocated to CSC Youth. Billing Supervisor 0.06,Administrative Services-average annual salary$13,497,proposed annual budget $3,915. 29%of annual salary allocated to CSC Youth. Salary Total$1,293,772 Payroll Taxes OASDI$12,353 FICA/MEDICARE$87,591 SUI$12,353 Payroll Taxes Total$112,297 Employee Benefits Retirement$55,902 Workers Compensation$80,207 Health Insurance(medical vision,life,dental)$106,943 Employee Benefits$243,052 Facilities/Equipment Expenses—Line Items 1010-1014 483 414 Identify building lease/rent expenses,equipment(office equipment,vehicles,etc.). Attach copy of lease agreements if available. Rent/Equipment Leases-Lease cost for computers,printers,copier,and faxes for the program$15,746 Utilities-Cost for program utilities$36,633 Janitorial-Cost forjanitorial Service for the program$23,805 Maintenance-Cost for maintenance and repairs for the facility$11,624 Security-Cost for security personnel for the program$391,803 Business Taxes-Cost of related to business tax expense for the program$3,804 Operating Expenses-Line Items 1060-1077 684 072 Telephone-Cost of phone usage expense for the program$13,701 Postage-Program related postage cost$544 REVISED EXHIBIT B-2 Page 17 of 17 Youth Crisis Stabilization Center Exodus Recovery,Inc. 2020-2021 BUDGET NARRATIVE-EXPENSES Legal Notices/Advertising-Cost for advertising for staff recruitment and other program related advertising or legal notices$598 Office Supplies&Equipment-Cost for office supplies and equipment for the program$41,144 Program Supplies-Medical-Cost for medical supplies for the program$23,081 Transportation of Clients-Cost for lease of vehicle,gas,and maintenance for client transportation$2,666 Staff Mileage/Vehicle Maintenance-Cost for mileage,parking,travel expense for program staff$1,332 Staff Travel-Cost for Employee Travel$475 Staff Training/Registration-Cost of ongoing training for staff$10,374 Other Personnel Related Exp/Contracted PR Exp/Parking-Personnel related expenses including registry nurses as needed,parking,relocation costs,etc.Filled open MD position(0.75 FTE at$240/1-111)totlaing additional$374,400(29%charged to Youth CSC)annually.$576,252 annual budget Cost of client supportive services including toiletries,food,bus tokens,etc.$13,905 Financial Services Expenses—Line Items 1080-1085 452 190 Accounting/Bookkeeping-Cost of financial auditing and monthly financial reviews$446 External Audit-Cost of External Audit Services$615 Liability Insurance-Cost of insurance expense for liability,business property and vehicle policy$9195 Other Administrative Overhead-Administrative overhead expense related to the program$441,934 Special Expenses—Line Items 1090-1092 71 380 Consultant(network&data mgmt)Cost for consultant IT firm support,network monitoring,and off-site back- up for program IT System$16,698 Translation Services-Cost for translation services for the program$633 Medication Supports(Pharmaceuticals)Medication costs for clients$7,596 Food Service-Cost for food services for program clients$33,321 Laundry Service-Cost for linen service for the program$12,498 Pharmaceutical Consultants-Cost medical and office related waste for the program$633 Fixed Assets—Line Items 1190-1193 Include all purchases over Five Thousand Dollars($5,000)including sales tax,and certain purchases under said amount such as camera, televisions,VCRs/DVDs and other sensitive items,made during the life of the Agreement resulting from this Request for Proposal,with funds paid pursuant to this Agreement and that will outlive the life of this Agreement. 19 098 Furniture&Fixtures$3,077 Computers&Software$2,900 Other-EHR Services$13,122 TOTAL PROGRAM EXPENSE: 53.359.275 REVISED EXHIBIT D Page 1 of 3 Documentation Standards for Client Records The documentation standards are described below under key topics related to client care. All standards must be addressed in the client record; however, there is no requirement that the record have a specific document or section addressing these topics. All medical records shall be maintained for a minimum of ten (10) years from the date of the end of the Agreement. A. Assessments 1. The following areas will be included as appropriate as a part of a comprehensive client record. • Relevant physical health conditions reported by the client will be prominently identified and updated as appropriate. • Presenting problems and relevant conditions affecting the client's physical health and mental health status will be documented, for example: living situation, daily activities, and social support. • Documentation will describe client's strengths in achieving client plan goals. • Special status situations that present a risk to clients or others will be prominently documented and updated as appropriate. • Documentations will include medications that have been described by mental health plan physicians, dosage of each medication, dates of initial prescriptions and refills, and documentations of informed consent for medications. • Client self report of allergies and adverse reactions to medications, or lack of known allergies/sensitivities will be clearly documented. • A mental health history will be documented, including: previous treatment dates, providers, therapeutic interventions and responses, sources of clinical data, relevant family information and relevant results of relevant lab tests and consultations reports. • For children and adolescents, pre-natal and perinatal events and complete developmental history will be documented. • Documentations will include past and present use of tobacco, alcohol, and caffeine, as well as illicit, prescribed and over-the-counter drugs. • A relevant mental status examination will be documented. • A DSM-5 diagnosis, or a diagnosis from the most current ICD, will be documented, consistent with the presenting problems, history mental status evaluation and/or other assessment data. 2. Timeliness/Frequency Standard for Assessment • An assessment will be completed at intake and updated as needed to document changes in the client's condition. • Client conditions will be assessed at least annually and, in most cases, at more frequent intervals. B. Client Plans 1. Client plans will: 0 have specific observable and/or specific quantifiable goals REVISED EXHIBIT D Page 2of3 • identify the proposed type(s) of intervention • have a proposed duration of intervention(s) • be signed (or electronic equivalent) by: ➢ the person providing the service(s), or ➢ a person representing a team or program providing services, or ➢ a person representing the MHP providing services ➢ when the client plan is used to establish that the services are provided under the direction of an approved category of staff, and if the below staff are not the approved category, ➢ a physician ➢ a licensed/"waivered" psychologist ➢ a licensed/"associate" social worker ➢ a licensed/ registered/marriage and family therapist or ➢ a registered nurse • In addition, ➢ client plans will be consistent with the diagnosis, and the focus of intervention will be consistent with the client plan goals, and there will be documentation of the client's participation in and agreement with the plan. Examples of the documentation include, but are not limited to, reference to the client's participation and agreement in the body of the plan, client signature on the plan, or a description of the client's participation and agreement in progress notes. ➢ client signature on the plan will be used as the means by which the CONTRACTOR(S) documents the participation of the client ➢ when the client's signature is required on the client plan and the client refuses or is unavailable for signature, the client plan will include a written explanation of the refusal or unavailability. • The CONTRACTOR(S) will give a copy of the client plan to the client on request. 2. Timeliness/Frequency of Client Plan: • Will be updated at least annually • The CONTRACTOR(S) will establish standards for timeliness and frequency for the individual elements of the client plan described in Item 1. C. Progress Notes 1. Items that must be contained in the client record related to the client's progress in treatment include: • The client record will provide timely documentation of relevant aspects of client care • Mental health staff/practitioners will use client records to document client encounters, including relevant clinical decisions and interventions • All entries in the client record will include the signature of the person providing the service (or electronic equivalent); the person's professional degree, licensure or job title; and the relevant identification number, if applicable • All entries will include the date services were provided • The record will be legible • The client record will document follow-up care, or as appropriate, a discharge summary REVISED EXHIBIT D Page 3of3 2. Timeliness/Frequency of Progress Notes: Progress notes shall be documented at the frequency by type of service indicated below: A. Every Service Contact • Mental Health Services • Medication Support Services • Crisis Intervention REVISED EXHIBIT E Page 1 of 6 STATE MENTAL HEALTH REQUIREMENTS 1. CONTROL REQUIREMENTS The COUNTY and its subcontractors shall provide services in accordance with all applicable Federal and State statutes and regulations. 2. PROFESSIONAL LICENSURE All (professional level) persons employed by the COUNTY Mental Health Program (directly or through contract) providing Short-Doyle/Medi-Cal services have met applicable professional licensure requirements pursuant to Business and Professions and Welfare and Institutions Codes. 3. CONFIDENTIALITY CONTRACTOR shall conform to and COUNTY shall monitor compliance with all State of California and Federal statutes and regulations regarding confidentiality, including but not limited to confidentiality of information requirements at 42, Code of Federal Regulations sections 2.1 et seq; California Welfare and Institutions Code, sections 14100.2, 11977, 11812, 5328; Division 10.5 and 10.6 of the California Health and Safety Code; Title 22, California Code of Regulations, section 51009; and Division 1, Part 2.6, Chapters 1-7 of the California Civil Code. 4. NON-DISCRIMINATION A. Eligibility for Services CONTRACTOR shall prepare and make available to COUNTY and to the public all eligibility requirements to participate in the program plan set forth in the Agreement. No person shall, because of ethnic group identification, age, gender, color, disability, medical condition, national origin, race, ancestry, marital status, religion, religious creed, political belief or sexual preference be excluded from participation, be denied benefits of, or be subject to discrimination under any program or activity receiving Federal or State of California assistance. B. Employment Opportunity CONTRACTOR shall comply with COUNTY policy, and the Equal Employment Opportunity Commission guidelines, which forbids discrimination against any person on the grounds of race, color, national origin, sex, religion, age, disability status, or sexual preference in employment practices. Such practices include retirement, recruitment advertising, hiring, layoff, termination, upgrading, demotion, transfer, rates of pay or other forms of compensation, use of facilities, and other terms and conditions of employment. REVISED EXHIBIT E Page 2 of 6 C. Suspension of Compensation If an allegation of discrimination occurs, COUNTY may withhold all further funds, until CONTRACTOR can show clear and convincing evidence to the satisfaction of COUNTY that funds provided under this Agreement were not used in connection with the alleged discrimination. D. Nepotism Except by consent of COUNTY's Department of Behavioral Health Director, or designee, no person shall be employed by CONTRACTOR who is related by blood or marriage to, or who is a member of the Board of Directors or an officer of CONTRACTOR. 5. PATIENTS' RIGHTS CONTRACTOR shall comply with applicable laws and regulations, including but not limited to, laws, regulations, and State policies relating to patients' rights. STATE CONTRACTOR CERTIFICATION CLAUSES 1. STATEMENT OF COMPLIANCE: CONTRACTOR has, unless exempted, complied with the non-discrimination program requirements. (Gov. Code§ 12990 (a-f) and CCR, Title 2, Section 111 02) (Not applicable to public entities.) 2. DRUG-FREE WORKPLACE REQUIREMENTS: CONTRACTOR will comply with the requirements of the Drug-Free Workplace Act of 1990 and will provide a drug- free workplace by taking the following actions: a. Publish a statement notifying employees that unlawful manufacture, distribution, dispensation, possession or use of a controlled substance is prohibited and specifying actions to be taken against employees for violations. b. Establish a Drug-Free Awareness Program to inform employees about: 1) the dangers of drug abuse in the workplace; 2) the person's or organization's policy of maintaining a drug-free workplace; 3) any available counseling, rehabilitation and employee assistance programs; and, 4) penalties that may be imposed upon employees for drug abuse violations. C. Every employee who works on this Agreement will: 1) receive a copy of the company's drug-free workplace policy statement; and, 2) agree to abide by the terms of the company's statement as a condition of employment on this Agreement. Failure to comply with these requirements may result in suspension of payments under this Agreement or termination of this Agreement or both and CONTRACTOR may be REVISED EXHIBIT E Page 3 of 6 ineligible for award of any future State agreements if the department determines that any of the following has occurred: the CONTRACTOR has made false certification, or violated the certification by failing to carry out the requirements as noted above. (Gov. Code §8350 et seq.) 3. NATIONAL LABOR RELATIONS BOARD CERTIFICATION: CONTRACTOR certifies that no more than one (1)final unappealable finding of contempt of court by a Federal court has been issued against CONTRACTOR within the immediately preceding two (2) year period because of CONTRACTOR's failure to comply with an order of a Federal court, which orders CONTRACTOR to comply with an order of the National Labor Relations Board. (Pub. Contract Code §10296) (Not applicable to public entities.) 4. CONTRACTS FOR LEGAL SERVICES $50,000 OR MORE- PRO BONO REQUIREMENT: CONTRACTOR hereby certifies that CONTRACTOR will comply with the requirements of Section 6072 of the Business and Professions Code, effective January 1, 2003. CONTRACTOR agrees to make a good faith effort to provide a minimum number of hours of pro bono legal services during each year of the contract equal to the lessor of 30 multiplied by the number of full time attorneys in the firm's offices in the State, with the number of hours prorated on an actual day basis for any contract period of less than a full year or 10% of its contract with the State. Failure to make a good faith effort may be cause for non-renewal of a state contract for legal services, and may be taken into account when determining the award of future contracts with the State for legal services. 5. EXPATRIATE CORPORATIONS: CONTRACTOR hereby declares that it is not an expatriate corporation or subsidiary of an expatriate corporation within the meaning of Public Contract Code Section 10286 and 10286.1, and is eligible to contract with the State of California. 6. SWEATFREE CODE OF CONDUCT: a. All CONTRACTORS contracting for the procurement or laundering of apparel, garments or corresponding accessories, or the procurement of equipment, materials, or supplies, other than procurement related to a public works contract, declare under penalty of perjury that no apparel, garments or corresponding accessories, equipment, materials, or supplies furnished to the state pursuant to the contract have been laundered or produced in whole or in part by sweatshop labor, forced labor, convict labor, indentured labor under penal sanction, abusive forms of child labor or exploitation of children in sweatshop labor, or with the benefit of sweatshop labor, forced labor, convict labor, indentured labor under penal sanction, abusive forms of child labor or exploitation of children in sweatshop labor. CONTRACTOR further declares under penalty of perjury that they adhere to the Sweatfree Code of Conduct as set forth on the California Department of Industrial Relations website located at www.dir.ca.gov, and Public Contract Code Section 6108. b. CONTRACTOR agrees to cooperate fully in providing reasonable access to the CONTRACTOR's records, documents, agents or employees, or premises if reasonably required by authorized officials of the contracting agency, the Department of REVISED EXHIBIT E Page 4 of 6 Industrial Relations, or the Department of Justice to determine the contractor's compliance with the requirements under paragraph (a). 7. DOMESTIC PARTNERS: For contracts of$100,000 or more, CONTRACTOR certifies that CONTRACTOR is in compliance with Public Contract Code Section 10295.3. 8. GENDER IDENTITY: For contracts of$100,000 or more, CONTRACTOR certifies that CONTRACTOR is in compliance with Public Contract Code Section 10295.35. DOING BUSINESS WITH THE STATE OF CALIFORNIA The following laws apply to persons or entities doing business with the State of California. 1. CONFLICT OF INTEREST: CONTRACTOR needs to be aware of the following provisions regarding current or former state employees. If CONTRACTOR has any questions on the status of any person rendering services or involved with this Agreement, the awarding agency must be contacted immediately for clarification. Current State Employees (Pub. Contract Code §10410): a). No officer or employee shall engage in any employment, activity or enterprise from which the officer or employee receives compensation or has a financial interest and which is sponsored or funded by any state agency, unless the employment, activity or enterprise is required as a condition of regular state employment. b). No officer or employee shall contract on his or her own behalf as an independent contractor with any state agency to provide goods or services. Former State Employees (Pub. Contract Code §10411): a). For the two (2) year period from the date he or she left state employment, no former state officer or employee may enter into a contract in which he or she engaged in any of the negotiations, transactions, planning, arrangements or any part of the decision-making process relevant to the contract while employed in any capacity by any state agency. b). For the twelve (12) month period from the date he or she left state employment, no former state officer or employee may enter into a contract with any state agency if he or she was employed by that state agency in a policy-making position in the same general subject area as the proposed contract within the twelve (12) month period prior to his or her leaving state service. If CONTRACTOR violates any provisions of above paragraphs, such action by CONTRACTOR shall render this Agreement void. (Pub. Contract Code §10420) REVISED EXHIBIT E Page 5 of 6 Members of boards and commissions are exempt from this section if they do not receive payment other than payment of each meeting of the board or commission, payment for preparatory time and payment for per diem. (Pub. Contract Code §10430 (e)) 2. LABOR CODE/WORKERS' COMPENSATION: CONTRACTOR needs to be aware of the provisions which require every employer to be insured against liability for Worker's Compensation or to undertake self-insurance in accordance with the provisions, and CONTRACTOR affirms to comply with such provisions before commencing the performance of the work of this Agreement. (Labor Code Section 3700) 3. AMERICANS WITH DISABILITIES ACT: CONTRACTOR assures the State that it complies with the Americans with Disabilities Act (ADA) of 1990, which prohibits discrimination on the basis of disability, as well as all applicable regulations and guidelines issued pursuant to the ADA. (42 U.S.C. 12101 et seq.) 4. CONTRACTOR NAME CHANGE: An amendment is required to change the CONTRACTOR's name as listed on this Agreement. Upon receipt of legal documentation of the name change the State will process the amendment. Payment of invoices presented with a new name cannot be paid prior to approval of said amendment. 5. CORPORATE QUALIFICATIONS TO DO BUSINESS IN CALIFORNIA: a. When agreements are to be performed in the state by corporations, the contracting agencies will be verifying that the CONTRACTOR is currently qualified to do business in California in order to ensure that all obligations due to the state are fulfilled. b. "Doing business" is defined in R&TC Section 23101 as actively engaging in any transaction for the purpose of financial or pecuniary gain or profit. Although there are some statutory exceptions to taxation, rarely will a corporate contractor performing within the state not be subject to the franchise tax. C. Both domestic and foreign corporations (those incorporated outside of California) must be in good standing in order to be qualified to do business in California. Agencies will determine whether a corporation is in good standing by calling the Office of the Secretary of State. 6. RESOLUTION: A county, city, district, or other local public body must provide the State with a copy of a resolution, order, motion, or ordinance of the local governing body, which by law has authority to enter into an agreement, authorizing execution of the agreement. 7. AIR OR WATER POLLUTION VIOLATION: Under the State laws, the CONTRACTOR shall not be: (1) in violation of any order or resolution not subject to review promulgated by the State Air Resources Board or an air pollution control district; (2) subject to cease and desist order not subject to review issued pursuant to Section 13301 of the Water Code for violation of waste discharge requirements or discharge prohibitions; or (3)finally determined to be in violation of provisions of federal law relating to air or water pollution. REVISED EXHIBIT E Page 6 of 6 8. PAYEE DATA RECORD FORM STD. 204: This form must be completed by all contractors that are not another state agency or other governmental entity. 9. INSPECTION and Audit of Records and access to Facilities. The State, CMS, the Office of the Inspector General, the Comptroller General, and their designees may, at any time, inspect and audit any records or documents of CONTRACTOR or its subcontractors, and may, at any time, inspect the premises, physical facilities, and equipment where Medicaid-related activities or work is conducted. The right to audit under this section exists for ten (10) years from the final date of the contract period or from the date of completion of any audit, whichever is later. Federal database checks. Consistent with the requirements at § 455.436 of this chapter, the State must confirm the identity and determine the exclusion status of CONTRACTOR, any subcontractor, as well as any person with an ownership or control interest, or who is an agent or managing employee of CONTRACTOR through routine checks of Federal databases. This includes the Social Security Administration's Death Master File, the National Plan and Provider Enumeration System (NPPES), the List of Excluded Individuals/Entities (LEIE), the System for Award Management (SAM), and any other databases as the State or Secretary may prescribe. These databases must be consulted upon contracting and no less frequently than monthly thereafter. If the State finds a party that is excluded, it must promptly notify the CONTRACTOR and take action consistent with § 438.610(c). The State must ensure that CONTRACTOR with which the State contracts under this part is not located outside of the United States and that no claims paid by a CONTRACTOR to a network provider, out-of-network provider, subcontractor or financial institution located outside of the U.S. are considered in the development of actuarially sound capitation rates. REVISED EXHIBIT H Page 1 of 2 FRESNO COUNTY MENTAL HEALTH PLAN INCIDENT REPORTING PROTOCOL FOR COMPLETION OF INCIDENT REPORT • The Incident Report must be completed for all incidents involving clients. The staff person who becomes aware of the incident completes the form, and the supervisor co-signs it. • When more than one client is involved in an incident, a separate form must be completed for each client. Where the forms should be sent—within 24 hours from the time of the incident or first knowledge of the incident: • Incident Report should be sent to: DBHlncidentreporting(a)fresnocountyca.gov and designated Contract Analyst REVISED EXHIBIT H Page 2 of 2 Fresno County Department of Behavioral Health-Incident Report Send completed forms to dbhincidentreporting@fresnocountyca.gov and designated contract analyst within 24 hours of an incident or knowledge of an incident. DO NOT COPY OR REPRODUCE/NOT part of the medical record. Client Information Last Name: Click or tap here to enter text. First Name: Click or tap here to enter text. Middle Initial:Click or tap here to enter text. Date of Birth:Click or tap here to enter text.Client ID#:Click or tap here to enter text. Gender: ❑ Male ❑ Female County of Origin:Click or tap here to enter text. Name of Reporting Party:Click or tap here to enter text. Name of Facility:Click or tap here to enter text. Facility Address:Click or tap here to enter text. Facility Phone Number:Click or tap here to enter text. Incident(check all that apply) ❑ Homicide/Homicide Attempt ❑ Attempted Suicide(resulting in serious injury) ❑ Death of Client ❑ Medical Emergency ❑ Injury(self-inflicted or by accident) ❑ Violence/Abuse/Assault(toward others, client and/or property) ❑ Other-Specify(i.e. medication errors, client escaping from locked facility,fire, poisoning,epidemic outbreaks, other catastrophes/events that jeopardize the welfare and safety of clients,staff and/or members of the community):Click or tap here to enter text. Date of Incident: Click or tap here to enter text. Time of Incident: Click or tap here to enter text.❑am ❑pm Location of Incident:Click or tap here to enter text. Description of the Incident(Attach additional sheet if needed):Click or tap here to enter text. Key People Directly Involved in Incident(witnesses,staff): Click or tap here to enter text. Action Taken (check all that apply) ❑ Consulted with Physician ❑ Called 911/EMS ❑ First Aid/CPR Administered ❑ Law Enforcement Contacted ❑ Client removed from building ❑ Parent/Legal Guardian Contacted ❑Other(Specify): Click or tap here to enter text. Description of Action Taken: Click or tap here to enter text. Outcome of Incident(If Known): Click or tap here to enter text. Form Completed by: Printed Name Signature Date Reviewed by Supervisor/Program Manager: Printed Name Signature Date For Internal Use only: ❑ Report to Administration ❑ Report to Intensive Analysis Committee for additional review ❑Request Additional Information ❑ No Action ❑ Unusual Occurrence ❑ Other: Click or tap here to enter text. Revised 08/18 REVISED EXHIBIT M Page 1 of 1 CUGti Fresno County Mental Health Plan o� FRES�� 1-800-654-3937 Access Line Test Call Feedback Form The toll-free Access Line is available 24 hours a day, seven days a week,to provide information on how to access specialty mental health services, including services needed to treat a beneficiary's urgent condition. The toll-free line also provides information on how to use the beneficiary problem resolution and fair hearing processes. This line also has language capabilities in all languages spoken by the beneficiaries of Fresno County TEST CALLER INFORMATION Name of Staff Testing Line: Date of Call: Fictitious Name of Caller: Time of Call: ❑AM ❑ PM Client is a(n): ❑ Minor(under 18 years) Fictitious Name of Client (if different): ❑ Adult (18 years and over) Language of Caller/Client: ❑ English ❑ Spanish ❑ Hmong ❑ Other(Specify): Caller's/Client's Phone#Provided to Operator: ( ) - ❑ None Given ❑ N/A Reason for the call: RESULTS OF TEST CALL 1. Did the person who took your call tell you his/her name? ❑ Yes ❑ No If Yes,what was it: 2. Did the person who took your call ask if your situation is a crisis/emergency? ❑ Yes ❑ No 3. Did the person who took your call ask for your name? ❑ Yes ❑ No 4. Did the person who took your call ask for your phone number? ❑ Yes ❑ No 5. Foreign Ian,-ua,-e test callers only: Did the person who took your call speak ❑ N/A ❑ Yes ❑ No your language or provide help with free language assistance services? 6. Did the person give appropriate information on how to access services? ❑ N/A ❑ Yes ❑ No 7. Did the person give appropriate phone#'s (i.e. UCWC/Exodus) to contact DBH? ❑ N/A ❑ Yes ❑ No 8. Did the person give appropriate information on how to receive literature upon ❑ N/A ❑ Yes ❑ No your request? 9. Did the person give appropriate information on how to file a complaint upon ❑ N/A ❑ Yes ❑ No your request? ADDITIONAL COMMENTS REVISED EXHIBIT N Page 1 of 1 sti CO Fresno County Mental Health Plan 1 (800) 654-3937 Access Line - Statement of Deficiencies and Plan of Correction pRgS Provider Name Address City Zip Code Phone ( ) - Ext. Category Summary Statement of Provider's Plan of Completion Date Deficiencies Correction Provider's Signature Title Date EXHIBIT O Fresno County Department of Behavioral Health Guiding Principles of Care Delivery DBH VISION: Health and well-being for our community. DBH MISSION: The Department of Behavioral Health is dedicated to supporting the wellness of individuals, families and communities in Fresno County who are affected by, or are at risk of, mental illness and/or substance use disorders through cultivation of strengths toward promoting recovery in the least restrictive environment. DBH GOALS: Quadruple Aim • Deliver quality care • Maximize resources while focusing on efficiency • Provide an excellent care experience • Promote workforce well-being GUIDING PRINCIPLES OF CARE DELIVERY: The DBH 11 principles of care delivery define and guide a system that strives for excellence in the provision of behavioral health services where the values of wellness, resiliency, and recovery are central to the development of programs, services, and workforce. The principles provide the clinical framework that influences decision-making on all aspects of care delivery including program design and implementation, service delivery, training of the workforce, allocation of resources, and measurement of outcomes. 1. Principle One -Timely Access & Integrated Services o Individuals and families are connected with services in a manner that is streamlined, effective, and seamless o Collaborative care coordination occurs across agencies, plans for care are integrated, and whole person care considers all life domains such as health, education, employment, housing, and spirituality o Barriers to access and treatment are identified and addressed o Excellent customer service ensures individuals and families are transitioned from one point of care to another without disruption of care 1 rev 2017 Dec EXHIBIT O Fresno County Department of Behavioral Health Guiding Principles of Care Delivery 2. Principle Two - Strengths-based o Positive change occurs within the context of genuine trusting relationships o Individuals, families, and communities are resourceful and resilient in the way they solve problems o Hope and optimism is created through identification of, and focus on, the unique abilities of individuals and families 3. Principle Three - Person-driven and Family-driven o Self-determination and self-direction are the foundations for recovery o Individuals and families optimize their autonomy and independence by leading the process, including the identification of strengths, needs, and preferences o Providers contribute clinical expertise, provide options, and support individuals and families in informed decision making, developing goals and objectives, and identifying pathways to recovery o Individuals and families partner with their provider in determining the services and supports that would be most effective and helpful and they exercise choice in the services and supports they receive 4. Principle Four- Inclusive of Natural Supports o The person served identifies and defines family and other natural supports to be included in care o Individuals and families speak for themselves o Natural support systems are vital to successful recovery and the maintaining of ongoing wellness; these supports include personal associations and relationships typically developed in the community that enhance a person's quality of life o Providers assist individuals and families in developing and utilizing natural supports. 5. Principle Five - Clinical Significance and Evidence Based Practices (EBP) o Services are effective, resulting in a noticeable change in daily life that is measurable. o Clinical practice is informed by best available research evidence, best clinical expertise, and client values and preferences o Other clinically significant interventions such as innovative, promising, and emerging practices are embraced 2 rev 2017 Dec EXHIBIT O Fresno County Department of Behavioral Health Guiding Principles of Care Delivery 6. Principle six- Culturally Responsive o Values, traditions, and beliefs specific to an individual's or family's culture(s) are valued and referenced in the path of wellness, resilience, and recovery o Services are culturally grounded, congruent, and personalized to reflect the unique cultural experience of each individual and family o Providers exhibit the highest level of cultural humility and sensitivity to the self- identified culture(s) of the person or family served in striving to achieve the greatest competency in care delivery 7. Principle Seven -Trauma-informed and Trauma-responsive o The widespread impacts of all types of trauma are recognized and the various potential paths for recovery from trauma are understood o Signs and symptoms of trauma in individuals, families, staff, and others are recognized and persons receive trauma-informed responses o Physical, psychological and emotional safety for individuals, families, and providers is emphasized 8. Principle Eight - Co-occurring Capable o Services are reflective of whole-person care; providers understand the influence of bio-psycho-social factors and the interactions between physical health, mental health, and substance use disorders o Treatment of substance use disorders and mental health disorders are integrated; a provider or team may deliver treatment for mental health and substance use disorders at the same time 9. Principle Nine - Stages of Change, Motivation, and Harm Reduction o Interventions are motivation-based and adapted to the client's stage of change o Progression though stages of change are supported through positive working relationships and alliances that are motivating o Providers support individuals and families to develop strategies aimed at reducing negative outcomes of substance misuse though a harm reduction approach o Each individual defines their own recovery and recovers at their own pace when provided with sufficient time and support 3 rev 2017 Dec EXHIBIT O Fresno County Department of Behavioral Health Guiding Principles of Care Delivery 10. Principle Ten - Continuous Quality Improvement and Outcomes-Driven o Individual and program outcomes are collected and evaluated for quality and efficacy o Strategies are implemented to achieve a system of continuous quality improvement and improved performance outcomes o Providers participate in ongoing professional development activities needed for proficiency in practice and implementation of treatment models 11. Principle Eleven - Health and Wellness Promotion, Illness and Harm Prevention, and Stigma Reduction o The rights of all people are respected o Behavioral health is recognized as integral to individual and community well-being o Promotion of health and wellness is interwoven throughout all aspects of DBH services o Specific strategies to prevent illness and harm are implemented at the individual, family, program, and community levels o Stigma is actively reduced by promoting awareness, accountability, and positive change in attitudes, beliefs, practices, and policies within all systems o The vision of health and well-being for our community is continually addressed through collaborations between providers, individuals, families, and community members 4 rev 2017 Dec