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MASTER AGREEMENT FOR INFORMATION TECHNOLOGY PROFESSIONAL SERVICES
THIS MASTER AGREEMENT (“Agreement”) is made and entered into this day of ,
2022, by and between the COUNTY OF FRESNO, a political subdivision of the state of California
("COUNTY"), and each contractor (each hereinafter referred to as “CONTRACTOR” and collectively as the
“CONTRACTORS”) identified in Attachment A to this Agreement, which is attached and incorporated by
this reference. The COUNTY and each CONTRACTOR may be referred to as a “Party” or collectively as
“Parties” to this Agreement.
W I T N E S S E T H:
WHEREAS, COUNTY has a need for qualified vendors to provide Information Technology
Temporary and Professional Services for current and ongoing projects to the COUNTY;
WHEREAS, the COUNTY entered into a Master Agreement for Data Processing Professional
Services, No. 17-058, dated February 28, 2017 (“Prior Master Agreement”), pursuant to which certain
listed contractors agreed to provide information technology services needed by the COUNTY, which
was subsequently amended nine times;
WHEREAS, certain CONTRACTORS identified in this Agreement are currently performing
services for ongoing projects under the Prior Master Agreement, and will continue working on those
ongoing projects under this Agreement pursuant to the rates specified herein;
WHEREAS, the County of Sacramento released Request for Proposal (RFP) No. 8540, released on
1/5/2018 and closed 2/6/2018, for Information Technology Staffing Services, and awarded agreements to
thirty-two (32) vendors based off thirteen (13) Information Technology Groupings, including: Voice and Data
Network Management, Project Management/Application Development, Enterprise Content Management,
Database, Desktop and Server, Geographic Information System (GIS), SAP, Electronic Data Interchange
(EDI), Data Warehouse, Radio Systems Support, Information Security, User Experience/User Interface,
and Special Projects;
WHEREAS, COUNTY is satisfied that the source selection method used by the County of
Sacramento complies with the requirements of the COUNTY’s Purchasing Manual, and COUNTY’s
procurement requirements, and is in the best interest of COUNTY; and
WHEREAS, the CONTRACTORS listed in Attachment A are qualified and willing to perform such
8th March
Agreement No. 22-085
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Information Technology Professional Services for the COUNTY.
NOW, THEREFORE, in consideration of the mutual covenants, terms and conditions herein
contained, the parties hereto agree as follows:
1.DEFINITIONS
The following terms are defined as follows for the purpose of this Agreement and in Attachments
A-E.
A.Director means COUNTY’s Director of Internal Services - Chief Information Officer or his
or her designee.
B.Disclose or any derivative of that word means to disclose, release, transfer, disseminate,
or otherwise provide access to or communicate all or any part of any Personal
Information orally, in writing, or by electronic or any other means to any person.
C.Person means any natural person, corporation, partnership, limited liability company,
firm, or association.
D.Personal Information means any and all information, including any data, provided, or to
which access is provided, to each CONTRACTOR by or upon the authorization of
COUNTY, under this Agreement, including but not limited to vital records, that: identifies,
describes, or relates to, or is associated with, or is capable of being used to identify,
describe, or relate to, or associate with, a person (including, without limitation, names,
physical descriptions, signatures, addresses, telephone numbers, e-mail addresses,
education, financial matters, employment history, and other unique identifiers, as well as
statements made by or attributable to the person); is used or is capable of being used to
authenticate a person (including, without limitation, employee identification numbers,
government-issued identification numbers, passwords or personal identification numbers
(PINs), financial account numbers, credit report information, answers to security
questions, and other personal identifiers); or is personal information within the meaning of
California Civil Code section 1798.3, subdivision (a), or 1798.80, subdivision (e).
Personal Information does not include publicly available information that is lawfully made
available to the general public from federal, state, or local government records.
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E.Security Breach means any act or omission that compromises either the security,
confidentiality, value, or integrity of any Personal Information or the Security Safeguards,
or any unauthorized Use, Disclosure, or modification of, or any loss or destruction of, or
any corruption of or damage to, any Personal Information.
F.Use or any derivative thereof means to receive, acquire, collect, apply, manipulate,
employ, process, transmit, disseminate, access, store, disclose, or dispose of Personal
Information.
G.ISD is the COUNTY’s Internal Services Department.
H.System refers to the System Software and System Documentation, collectively, including
all modifications and enhancements.
I.System Software is the software name/computer software provided and hosted by
CONTRACTOR that describes the software function.
J.Authorized Persons means any and all Authorized Employees; any and all of
CONTRACTOR’s subcontractors, representatives, agents, outsourcers, and consultants,
and providers of professional services of each CONTRACTOR, who have access to
Personal Information and are bound by law or in writing by confidentiality obligations
sufficient to protect Personal Information in accordance with the terms of this Agreement.
K.Privacy Practices Complaint means a complaint received by COUNTY relating to
CONTRACTOR’s (or any Authorized Person’s) privacy practices or alleging a Security
Breach. Such complaints shall have sufficient detail to enable each CONTRACTOR to
promptly investigate and take remedial action under this Agreement.
L.Security Safeguards means physical, technical, administrative or organizational security
procedures and practices put in place by each CONTRACTOR (or any Authorized
Persons) that relate to the protection of the security, confidentiality, value, or integrity of
Personal Information.
M.Authorized Employees means each CONTRACTOR’s employees who have access to
Personal Information.
N.Cyber Risks include but are not limited to Security Breaches, which may include Disclosure
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of Personal Information to an Unauthorized Third Party; breach of any of CONTRACTOR’s
obligations under this Agreement; infringement of intellectual property, including but not
limited to infringement of copyright, trademark, and trade dress; invasion of privacy,
including release of private information; information theft; damage to or destruction or
alteration of electronic information; extortion related to a CONTRACTOR’s obligations under
this Agreement regarding electronic information, including Personal Information; network
security; data breach response costs, including Security Breach response costs; regulatory
fines and penalties related to a CONTRACTOR’s obligations under this Agreement
regarding electronic information, including Personal Information; and credit monitoring
expenses.
2.OBLIGATIONS OF EACH CONTRACTOR
A.CONTRACTORS hereby acknowledge their understanding, and agree that their inclusion
on Attachment A does not constitute a guarantee or promise that any CONTRACTOR
shall provide any certain amount of work or services to the COUNTY under this
Agreement. By executing a signature page, each CONTRACTOR becomes a signatory to
this Agreement, and agrees that it is party to this Agreement with the COUNTY, and is
bound contractually by its terms. Each CONTRACTOR is qualified and willing to perform
the services discussed herein.
B.CONTRACTORS currently performing services for specific projects pursuant to the Prior
Master Agreement before the Effective Date of this Agreement shall continue work on
those projects until each project is completed to the satisfaction of the COUNTY.
Currently assigned projects are detailed in Attachment B (Part 2), attached and
incorporated by this reference.
C.Each CONTRACTOR shall provide all labor, materials, equipment, supplies, taxes,
insurance, and warranties to perform services described in this Agreement.
D.Each CONTRACTOR shall comply with all applicable Federal, State, County, and City
regulations regarding wages, hours, and working conditions.
E.Each CONTRACTOR shall provide, qualified, trained temporary staffing/professional
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services personnel, on an as-needed basis determined by the COUNTY. COUNTY may
reject any temporary staffing candidate proposed by each CONTRACTOR. Project work
shall be scheduled with a minimum of inconvenience to the COUNTY.
F.Each of CONTRACTOR’S staff entering the JJC facilities shall provide proof of a negative
skin test for tuberculosis (TB) within the past six (6) months, or, for positive Purified Protein
Derivative (PPD) reactors, initial assessment and yearly assessment for signs and
symptoms of disease. CONTRACTOR’S staff will be required to comply with the most
current California Department of Public Health (CDPH) and California Division of
Occupational Safety and Health (Cal/OSHA) COVID-19 guidelines, including guidelines
specific to juvenile correctional facilities. CONTRACTOR will provide COUNTY with written
a statement that their employees have either provided proof of COVID-19 vaccination or
proof of weekly testing (with negative results), and that CONTRACTOR’s employees pass
clearance. CONTRACTOR is obligated to comply with any future updated or amended
COVID-19 guidelines from CDPH and Cal/OSHA.
G.Each CONTRACTOR acknowledges that, in the course of its engagement by COUNTY
under this Agreement, each CONTRACTOR, or any Authorized Persons, may Use
Personal Information only as permitted in this Agreement.
H.Each CONTRACTOR acknowledges that Personal Information is deemed to be
confidential information of, or owned by, COUNTY (or persons from whom COUNTY
receives or has received Personal Information) and is not confidential information of, or
owned or by, CONTRACTOR, or any Authorized Persons. Each CONTRACTOR further
acknowledges that all right, title, and interest in or to the Personal Information remains in
COUNTY (or persons from whom COUNTY receives or has received Personal
Information) regardless of CONTRACTOR’s, or any Authorized Person’s, Use of that
Personal Information.
I.Each CONTRACTOR agrees and covenants in favor of COUNTY that such
CONTRACTOR shall keep and maintain all Personal Information in strict confidence,
using such degree of care as is reasonable and appropriate to avoid a Security Breach;
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use Personal Information exclusively for the purposes for which the Personal Information
is made accessible to each CONTRACTOR pursuant to the terms of this Agreement; not
Use, Disclose, sell, rent, license, or otherwise make available Personal Information for
CONTRACTOR’s own purposes or for the benefit of anyone other than COUNTY, without
COUNTY’s express prior written consent, which the COUNTY may give or withhold in its
sole and absolute discretion; and not, directly or indirectly, Disclose Personal Information
to any person other than Authorized Persons pursuant to this Agreement, without the
COUNTY’s prior written consent.
Notwithstanding the foregoing, in any case in which each CONTRACTOR
believes it, or any Authorized Person, is required to disclose Personal Information to
government regulatory authorities, or pursuant to a legal proceeding, or otherwise as may
be required by applicable law, Contractor shall immediately notify COUNTY of the
specific demand for, and legal authority for the disclosure, including providing COUNTY
with a copy of any notice, discovery demand, subpoena, or order, as applicable, received
by such CONTRACTOR, or any Authorized Person, from any government regulatory
authorities, or in relation to any legal proceeding, and promptly notify COUNTY before
such Personal Information is offered by such CONTRACTOR for such disclosure so that
COUNTY may have sufficient time to obtain a court order or take any other action
COUNTY may deem necessary to protect the Personal Information from such disclosure,
and each CONTRACTOR shall cooperate with COUNTY to minimize the scope of such
disclosure of such Personal Information.
Each CONTRACTOR shall remain liable to COUNTY for the actions and
omissions of any Unauthorized Third Party concerning its Use of such Personal
Information as if they were such CONTRACTOR’s own actions and omissions.
J.Information Security
i.Each CONTRACTOR covenants, represents and warrants to COUNTY that such
CONTRACTOR’S Use of Personal Information under this Agreement does and
shall at all times comply with all applicable federal, state, and local, privacy and
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data protection laws, as well as all other applicable regulations and directives,
including but not limited to California Civil Code, Division 3, Part 4, Title 1.81
(beginning with section 1798.80), and the Song-Beverly Credit Card Act of 1971
(California Civil Code, Division 3, Part 4, Title 1.3, beginning with section 1747). If
such CONTRACTOR Uses credit, debit or other payment cardholder information,
such CONTRACTOR shall at all times remain in compliance with the Payment
Card Industry Data Security Standard (“PCI DSS”) requirements, including
remaining aware at all times of changes to the PCI DSS and promptly
implementing and maintaining all procedures and practices as may be necessary
to remain in compliance with the PCI DSS, in each case, at such
CONTRACTOR’s sole cost and expense.
ii.Each CONTRACTOR covenants, represents and warrants to COUNTY that, as of
the Effective Date, each CONTRACTOR has not received notice of any violation
of any privacy or data protection laws, as well as any other applicable regulations
or directives, and is not the subject of any pending legal action or investigation by,
any government regulatory authority regarding same.
iii.Each CONTRACTOR’s (or Authorized Person’s) Security Safeguards shall be no
less rigorous than accepted industry practices and, at a minimum, include the
following: limiting Use of Personal Information strictly to such CONTRACTOR’s
and Authorized Persons’ technical and administrative personnel who are
necessary for such CONTRACTOR’s, or Authorized Persons’, Use of the
Personal Information pursuant to this Agreement; ensure that all of such
CONTRACTOR’s connectivity to COUNTY computing systems will only be
through COUNTY’s security gateways and firewalls, and only through security
procedures approved upon the express prior written consent of the COUNTY; to
the extent that they contain or provide access to Personal Information, (a)
securing business facilities, data centers, paper files, servers, back-up systems
and computing equipment, operating systems, and software applications,
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including, but not limited to, all mobile devices and other equipment, operating
systems, and software applications with information storage capability; (b)
employing adequate controls and data security measures, both internally and
externally, to protect the Personal Information from potential loss or
misappropriation, or unauthorized Use, and the COUNTY’s operations from
disruption and abuse; (c) having and maintaining network, device application,
database and platform security; (d) maintaining authentication and access
controls within media, computing equipment, operating systems, and software
applications; and (e) installing and maintaining in all mobile, wireless, or handheld
devices a secure internet connection, having continuously updated anti-virus
software protection and a remote wipe feature always enabled, all of which is
subject to express prior written consent of the COUNTY; encrypting all Personal
Information at advance encryption standards of Advanced Encryption Standards
(AES) of 128 bit or higher (a) stored on any mobile devices, including but not
limited to hard disks, portable storage devices, or remote installation, or (b)
transmitted over public or wireless networks (the encrypted Personal Information
must be subject to password or pass phrase, and be stored on a secure server
and transferred by means of a Virtual Private Network (VPN) connection, or
another type of secure connection, all of which is subject to express prior written
consent of the Director); strictly segregating Personal Information from all other
information of such CONTRACTOR, including any Authorized Person, or anyone
with whom such CONTRACTOR or any Authorized Person deals so that Personal
Information is not commingled with any other types of information; having a patch
management process including installation of all operating system/software
vendor security patches; and providing appropriate privacy and information
security training to Authorized Employees.
iv. During the term of each Authorized Employee’s employment by a
CONTRACTOR, such CONTRACTOR shall cause such Authorized Employees to
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abide strictly by the respective’ s CONTRACTOR’s obligations under this
Agreement. Each CONTRACTOR further agrees that it shall maintain a
disciplinary process to address any unauthorized Use of Personal Information by
any Authorized Employees.
v.Each CONTRACTOR shall, in a secure manner, backup daily, or more frequently
if it is such CONTRACTOR’s practice to do so more frequently, Personal
Information received from COUNTY, and the COUNTY shall have immediate, real
time access, at all times, to such backups via a secure, remote access connection
provided by such CONTRACTOR, through the Internet.
vi.Each CONTRACTOR – owned mobile, wireless, or handheld devices:
CONTRACTORS may not connect to COUNTY networks via personally or
CONTRACTOR – owned mobile, wireless or handheld devices, unless the
following conditions are met: such CONTRACTOR has received authorization by
COUNTY; current virus protection software is in place; mobile device has the
remote wipe feature enabled; and a secure connection is used.
i. CONTRACTOR’s – owned computers: Each CONTRACTOR may not bring
CONTRACTOR - owned computer or computer peripherals into the COUNTY for
use without prior authorization from the COUNTY’s Director or his/her
designee(s), including but not limited to mobile storage devices. If data is
approved to be transferred, data must be stored on a secure server approved by
the COUNTY and transferred by means of a Virtual Private Network (VPN)
connection, or another type of secure connection. Said data must be encrypted.
ii. COUNTY - owned computer equipment: CONTRACTOR’s may not use COUNTY
computers or computer peripherals on non - COUNTY premises without prior
authorization from the COUNTY’s Director or his/her designee(s).
K.Security Breach Procedures
i.Immediately upon CONTRACTOR’s awareness or reasonable belief of a Security
Breach, such CONTRACTOR shall (a) notify the Director of the Security Breach,
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such notice to be given first by telephone at the following telephone number,
followed promptly by email at the following email address: (559) 600-6200 /
rolsen@fresnocountyca.gov/agrayson@fresnocountyca.gov (which telephone
number and email address COUNTY may update by providing notice to such
CONTRACTOR), and (b) preserve all relevant evidence (and cause any affected
Authorized Person to preserve all relevant evidence) relating to the Security
Breach. The notification shall include, to the extent reasonably possible, the
identification of each type and the extent of Personal Information that has been, or
is reasonably believed to have been breached, including but not limited to,
compromised, or subjected to unauthorized Use, Disclosure, or modification, or
any loss or destruction, corruption, or damage.
ii.Immediately following CONTRACTOR’s notification to COUNTY of a Security
Breach, as provided pursuant to subsection I (i) of this Agreement, the Parties
shall coordinate with each other to investigate the Security Breach. Each
CONTRACTOR agrees to fully cooperate with COUNTY, including, without
limitation: (a) assisting COUNTY in conducting any investigation; (b) providing
COUNTY with physical access to the facilities and operations affected; (c)
facilitating interviews with Authorized Persons and any of CONTRACTOR’s other
employees knowledgeable of the matter; and (d) making available all relevant
records, logs, files, data reporting and other materials required to comply with
applicable law, regulation, industry standards, or as otherwise reasonably
required by COUNTY. To that end, each CONTRACTOR shall, with respect to a
Security Breach, be solely responsible, at its cost, for all notifications required by
law and regulation, or deemed reasonably necessary by COUNTY, and each
CONTRACTOR shall provide a written report of the investigation and reporting
required to the Director within thirty (30) days after the CONTRACTOR’s
discovery of the Security Breach.
iii. COUNTY shall promptly notify the respective CONTRACTOR of the Director’s
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knowledge, or reasonable belief, of any Privacy Practices Complaint, and upon
CONTRACTOR’s receipt of notification thereof, the respective CONTRACTOR
shall promptly address such Privacy Practices Complaint, including taking any
corrective action under this Agreement, all at the respective CONTRACTOR’s
sole expense, in accordance with applicable privacy rights, laws, regulations and
standards. In the event such CONTRACTOR discovers a Security Breach, such
CONTRACTOR shall treat the Privacy Practices Complaint as a Security Breach.
Within twenty-four (24) hours of CONTRACTOR’s receipt of notification of such
Privacy Practices Complaint, such CONTRACTOR shall notify COUNTY whether
the matter is a Security Breach, or otherwise has been corrected and the manner
of correction or determined not to require corrective action and the reason
therefor.
iv. Each CONTRACTOR shall take prompt corrective action to respond to and
remedy any Security Breach and take mitigating actions, including but not limiting
to, preventing any reoccurrence of the Security Breach and correcting any
deficiency in Security Safeguards as a result of such incident, all at the respective
CONTRACTOR’s sole expense, in accordance with applicable privacy rights,
laws, regulations and standards. Each CONTRACTOR shall reimburse COUNTY
for all reasonable costs incurred by COUNTY in responding to, and mitigating
damages caused by, any Security Breach, including all costs of COUNTY
incurred relation to any litigation or other action described in this Agreement.
v. Each CONTRACTOR agrees to cooperate, at its sole expense, with COUNTY in
any litigation or other action to protect COUNTY’s rights relating to Personal
Information, including the rights of persons from whom COUNTY receives
Personal Information.
L. Oversight of Security Compliance
i. Each CONTRACTOR shall have and maintain a written information security policy
that specifies Security Safeguards appropriate to the size and complexity of such
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CONTRACTOR’s operations and the nature and scope of its activities.
ii. Upon COUNTY’s written request, to confirm a CONTRACTOR’s compliance with
this Agreement, as well as any applicable laws, regulations and industry
standards, each CONTRACTOR grants COUNTY or, upon COUNTY’s election, a
third party on COUNTY’s behalf, permission to perform an assessment, audit,
examination or review of all controls in the respective CONTRACTOR’s physical
and technical environment in relation to all Personal Information that is Used by
such CONTRACTOR pursuant to this Agreement. Each CONTRACTOR shall fully
cooperate with such assessment, audit or examination, as applicable, by
providing COUNTY or the third party on COUNTY’s behalf, access to all
Authorized Employees and other knowledgeable personnel, physical premises,
documentation, infrastructure and application software that is Used by such
CONTRACTOR for Personal Information pursuant to this Agreement. In addition,
each CONTRACTOR shall provide COUNTY with the results of any audit by or on
behalf of such CONTRACTOR that assesses the effectiveness of
CONTRACTOR’s information security program as relevant to the security and
confidentiality of Personal Information Used by such CONTRACTOR or
Authorized Persons during the course of this Agreement.
M. Upon the termination of this Agreement, each CONTRACTOR shall, and shall instruct all
Authorized Persons to, promptly return to COUNTY all Personal Information, whether in
written, electronic or other form or media, in its possession or the possession of such
Authorized Persons, in a machine readable form used by COUNTY at the time of such
return, or upon the express prior written consent of the Recorder and the Director,
securely destroy all such Personal Information, and certify in writing to the COUNTY that
such Personal Information have been returned to COUNTY or disposed of securely, as
applicable. If such CONTRACTOR is authorized to dispose of any such Personal
Information, as provided in this Agreement, such certification shall state the date, time,
and manner of disposal and by whom, specifying the title of the individual. Each
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CONTRACTOR shall comply with all reasonable directions provided by the Director with
respect to the return or disposal of Personal Information and copies thereof. If return or
disposal of such Personal Information or copies of Personal Information is not feasible,
such CONTRACTOR shall notify COUNTY according, specifying the reason, and
continue to extend the protections of this Agreement to all such Personal Information and
copies of Personal Information. Each CONTRACTOR shall not retain any copy of any
Personal Information after returning or disposing of Personal Information as required by
this Agreement. Each CONTRACTOR’s obligations under this Section K survive the
termination of this Agreement and apply to all Personal Information that such
CONTRACTOR retains if return or disposal is not feasible and to all Personal Information
that such CONTRACTOR may later discover.
N.Equitable Relief
Each CONTRACTOR acknowledges that any breach of its covenants or obligations set
forth in this Agreement may cause COUNTY irreparable harm for which monetary
damages would not be adequate compensation and agrees that, in the event of such
breach or threatened breach, COUNTY is entitled to seek equitable relief, including a
restraining order, injunctive relief, specific performance and any other relief that may be
available from any court, in addition to any other remedy to which COUNTY may be
entitled at law or in equity. Such remedies shall not be deemed to be exclusive but shall
be in addition to all other remedies available to COUNTY at law or in equity or under this
Agreement.
O.Building Security
Failure to fully comply with the security requirements as set forth in this Section 2(M) will
be considered a breach of contract and shall result in termination of this Master
Agreement for default as to the breaching Contractor only. Each CONTRACTOR
acknowledges that the Juvenile Justice Campus (JJC) and the Fresno Sheriff – Coroner’s
Office (FSCO) Jail Detention Facilities are “no-hostage facilities”. Each CONTRACTOR
shall ensure that its employees and any sub-contractors working in the JJC, and
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associated facilities, agree to abide by COUNTY’S rules for a no-hostage facility as set
forth in Attachment F, attached and incorporated by this reference. COUNTY may
change these policies and procedures at any time, without any prior notice to
CONTRACTOR. CONTRACTOR shall plan and execute all work in such a manner as to
prevent a security breach of the JJC and FSCO detention facilities or any other COUNTY
secured facility. Each CONTRACTOR shall comply with all Prison Rape Elimination Act
(PREA) standards for juvenile correctional facilities as set forth in Attachment G. Each
CONTRACTOR shall comply with all Probation Department Policies and Procedures. In
the event of a dispute involving COUNTY staff and a CONTRACTOR employee or
subcontractor, the Director will have the final decision. Each CONTRACTOR is also
required to comply with “Background Investigations and Identification Badges,” as set
forth in Attachment H for specific facilities if determined by the COUNTY.
3.REQUESTS FOR SERVICE
Thirteen (13) different types of Information Technology (IT) Groupings are described in the
attached Attachment B (Part 1), which is incorporated by this reference. Attachment B (Part 1)
identifies the IT Grouping services each CONTRACTOR can provide under this Agreement.
Attachment C, attached and incorporated by this reference, describes the rates submitted by each
CONTRACTOR. When COUNTY needs IT services described in Attachment B (Part 1), COUNTY
shall issue a written request for those services to the vendor with the lowest listed rates described in
Attachment C. The selected vendor shall have two (2) days to respond to the written request. Upon
the COUNTY’s discretion, the COUNTY may extend the deadline to respond to the written request.
If the first selected vendor does not respond within the required time period, COUNTY shall issue a
written request for services to the vendor with the next lowest rates for the requested services.
The process described in this Section 3 shall apply to all new service requests. Section 2(B),
herein, outlines the process for CONTRACTORS currently assigned to projects pursuant to the
Prior Master Agreement before the Effective Date of this Agreement. The Department of Internal
Services, Purchasing, will oversee all requests for service under this Agreement.
4.NO RELATIONSHIP TO OTHER CONTRACTORS – Under this Agreement, each
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CONTRACTOR only has rights and obligations with respect to the COUNTY. This Agreement
creates no rights or obligations between any CONTRACTORS. No CONTRACTOR has any right to
receive performance under this Agreement from, or to enforce any part of this Agreement against,
any other CONTRACTOR.
5.ADDITION OF CONTRACTORS
Because of the rapidly changing nature of the Information Technology industry and the
COUNTY’s environment, the COUNTY may need to add vendors to this Agreement to meet the
COUNTY’s needs. The COUNTY recognizes that during the life of this Agreement, new
technologies may emerge and additional vendors, with specialized skills may be necessary (other
than the five (5) CONTRACTORS currently awarded).
In that event, the COUNTY may add a vendor from the list on Attachment D, attached and
incorporated by this reference, which is a list of all vendors awarded by Sacramento County in RFP
No. 8540. The new CONTRACTORS will agree to the terms and conditions in this Agreement, with
the exception that the term shall be limited to the duration of the term remaining on the Agreement
at that time. The Director reserves the right to add such new CONTRACTORS, from the approved
list on Attachment D. It is understood that any such additions may be made by COUNTY without
notice to or approval of the other CONTRACTORS. By executing a signature page, each new
CONTRACTOR will become a signature to this Agreement, and agree that it is party to the
Agreement with the COUNTY, and is bound by its terms.
6.OBLIGATIONS OF COUNTY
A.COUNTY hereby appoints the Director, or his or her designee, as COUNTY's Contract
Administrator with full authority to deal with CONTRACTOR in the administration of this
Agreement.
B.For services performed at the Juvenile Justice Campus (“JJC”), the Director shall
designate and provide office space, consisting of two 6’x8’ cubicles, approximately 96
square feet in size, at JJC Building 702, as well as supplies and equipment, including a
desk, phones(s), computer(s), monitor(s), and access to sanitation stations in such office
space, all in such amounts or numbers as determined by COUNTY, for CONTRACTOR
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to utilize under the terms and conditions of this Agreement, at no charge to
CONTRACTOR for such use of space, including such office supplies and office
equipment in such office space. Such supplies and equipment shall remain at the JJC,
and shall not be used by CONTRACTOR for its provision of services off-site from the
JJC. COUNTY shall have the right to enter such office space at all times, it being
understood that CONTRACTOR may not control or exclusively possess such office
space.
C.SYSTEM HARDWARE AND SYSTEM SOFTWARE: COUNTY will, at its own
expense, provide and properly maintain and update on an ongoing basis all
necessary hardware required to operate the System Software. COUNTY’s hardware shall
meet or exceed a CONTRACTOR’s recommendations, as provided in the System
Documentation.
D.OTHER COUNTY OBLIGATIONS:
i.COUNTY’s ISD staff will provide technical assistance to CONTRACTORS during
the installation of any System Software. In particular, COUNTY will provide:
ii.Network connectivity and troubleshooting assistance;
iii.Ability for COUNTY staff to monitor network traffic and isolate bottlenecks;
iv.Technical assistance concerning the integration with existing COUNTY Systems (if
applicable); and
v.Expertise to handle issues with COUNTY PCs, printers, and cabling before,
during, and after First Production Use.
vi.COUNTY shall provide all information reasonably necessary for CONTRACTORS
to properly complete service requests.
7.TERM
The term of this Agreement begins on March 8, 2022 ("Effective Date"). The term of
this Agreement shall be for a period of three (3) years, commencing on the Effective Date.
This Agreement may be extended for two (2) additional consecutive twelve (12) month
periods upon written approval of both parties no later than thirty (30) days prior to the first day
of the next twelve (12) month extension period. The Director or his/her designee gives
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notice no later than thirty (30) days prior to the first day of the next twelve (12) month extension
period.
8.TERMINATION
A.Non-Allocation of Funds – The terms of this Agreement, and the services to be provided
hereunder, are contingent on the approval of funds by the appropriating government
agency. Should sufficient funds not be allocated, the services provided may be modified,
or this Agreement terminated, at any time without penalty by giving the CONTRACTORS
thirty (30) days advance written notice.
B.Breach of Contract – The COUNTY may immediately suspend or terminate this
Agreement in whole or in part, where in the determination of the COUNTY there is:
i.An illegal or improper use of funds;
ii.A failure to comply with any term of this Agreement;
iii.A substantially incorrect or incomplete report submitted to the COUNTY;
iv.Improperly performed service.
In no event shall any payment by the COUNTY constitute a waiver by the COUNTY of
any breach of this Agreement or any default which may then exist on the part of a
CONTRACTOR. Neither shall such payment impair or prejudice any remedy available to the
COUNTY with respect to the breach or default. The COUNTY shall have the right to
demand of the CONTRACTOR the repayment to the COUNTY of any funds disbursed to
the CONTRACTOR under this Agreement, which in the judgment of the COUNTY were not
expended in accordance with the terms of this Agreement. The CONTRACTOR shall
promptly refund any such funds upon demand.
C.Without Cause – Under circumstances other than those set forth above, this Agreement
may be terminated by COUNTY by giving thirty (30) days advance written notice of an
intention to terminate to a CONTRACTOR.
D.Termination of One or More Contractors - In the event that COUNTY terminates this
Agreement as to one or more CONTRACTORS, this Agreement shall stay in full force
and effect as to the remaining CONTRACTORS. Termination of one or more
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CONTRACTOR from this Agreement shall not terminate the Agreement as to the
remaining CONTRACTORS
9.COMPENSATION/INVOICING
COUNTY shall provide compensation and payment to each CONTRACTOR only for the
services specifically authorized in writing by the COUNTY. COUNTY agrees to pay each
CONTRACTOR and each CONTRACTOR agrees to receive compensation in accordance with
each CONTRACTOR’s respective rates, as listed in the Pricing Schedule attached as Attachment
C. All amounts in the Pricing Schedule and paid to each CONTRACTOR include taxes, fees, and
charges. CONTRACTOR shall not undertake any services without the advance written authorization
of the COUNTY.
In no event shall the total cumulative amount of compensation paid to all of the
CONTRACTORS collectively during the entire potential Term of this Agreement exceed eight
million dollars ($8,000,000).
Each CONTRACTOR shall submit monthly invoices referencing the provided contract
number via email isdbusinessoffice@fresnocountyca.gov or mail, to the County of
Fresno, Department of Internal Services, Attention: Director of Internal Services/Chief Information
Officer, 333 W. Pontiac Way, Clovis, CA 93612. COUNTY shall pay each CONTRACTOR within
forty-five (45) days of receipt of an approved invoice. All invoices shall include name of
CONTRACTOR’s employee(s), hours worked, hourly rate(s), overtime rate(s), date of invoice, and
this Agreement number. A separate invoice shall be issued for each service request.
10.INDEPENDENT CONTRACTOR
In performance of the work, duties and obligations assumed by CONTRACTORS under this
Agreement, it is mutually understood and agreed that CONTRACTORS, including any and all of the
CONTRACTOR'S officers, agents, and employees will at all times be acting and performing as an
independent contractor, and shall act in an independent capacity and not as an officer, agent,
servant, employee, joint venturer, partner, or associate of the COUNTY. Furthermore, COUNTY
shall have no right to control or supervise or direct the manner or method by which
CONTRACTORS shall perform their work and function. However, COUNTY shall retain the right to
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administer this Agreement so as to verify that CONTRACTORS are performing its obligations in
accordance with the terms and conditions thereof.
CONTRACTORS and COUNTY shall comply with all applicable provisions of law and the
rules and regulations, if any, of governmental authorities having jurisdiction over matters the subject
thereof.
Because of their statuses as independent contractors, CONTRACTORS shall have
absolutely no right to employment rights and benefits available to COUNTY employees.
CONTRACTORS shall be solely liable and responsible for providing to, or on behalf of, its
employees all legally-required employee benefits. In addition, CONTRACTORS shall be solely
responsible and save COUNTY harmless from all matters relating to payment of CONTRACTORS’
employees, including compliance with Social Security withholding and all other regulations
governing such matters. It is acknowledged that during the term of this Agreement,
CONTRACTORS may be providing services to others unrelated to the COUNTY or to this
Agreement.
11.MODIFICATION
Any matters of this Agreement may be modified from time to time by the written consent of
all the parties without, in any way, affecting the remainder.
12.NON-ASSIGNMENT
None of the parties shall assign, transfer or sub-contract this Agreement nor their rights or
duties under this Agreement without the prior written consent of the other parties.
13.HOLD HARMLESS
CONTRACTORS agrees to indemnify, save, hold harmless, and at COUNTY'S request,
defend the COUNTY, its officers, agents, and employees from any and all costs and expenses
(including attorney’s fees and costs), damages, liabilities, claims, and losses occurring or resulting
to COUNTY in connection with the performance, or failure to perform, by that CONTRACTOR, its
officers, agents, or employees under this Agreement, and from any and all costs and expenses
(including attorney’s fees and costs), damages, liabilities, claims, and losses occurring or resulting
to any person, firm, or corporation who may be injured or damaged by the performance, or
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failure to perform, of that CONTRACTOR, its officers, agents, or employees under this Agreement.
The provisions of this Section 13 shall survive termination of this Agreement.
14.INSURANCE
Without limiting the COUNTY's right to obtain indemnification from CONTRACTOR or any third
parties, CONTRACTOR, at its sole expense, shall maintain in full force and effect, the following
insurance policies or a program of self-insurance, including but not limited to, an insurance pooling
arrangement or Joint Powers Agreement (JPA) throughout the term of the Agreement:
A.Commercial General Liability
Commercial General Liability Insurance with limits of not less than Two Million Dollars
($2,000,000.00) per occurrence and an annual aggregate of Four Million Dollars
($4,000,000.00). This policy shall be issued on a per occurrence basis. COUNTY may
require specific coverages including completed operations, products liability, contractual
liability, Explosion-Collapse-Underground, fire legal liability or any other liability insurance
deemed necessary because of the nature of this contract.
B.Automobile Liability
Comprehensive Automobile Liability Insurance with limits of not less than One Million
Dollars ($1,000,000.00) per accident for bodily injury and for property damages. Coverage
should include any auto used in connection with this Agreement. The automobile liability
insurance certificate must state that the policy covers any auto used in connection with
this Agreement.
C.Professional Liability
If CONTRACTOR employs licensed professional staff, (e.g., Ph.D., R.N., L.C.S.W.,
M.F.C.C.) in providing services, Professional Liability Insurance with limits of not less than
One Million Dollars ($1,000,000.00) per occurrence, Three Million Dollars ($3,000,000.00)
annual aggregate. CONTRACTOR agrees that it shall maintain, at its sole expense, in full
force and effect for a period of three (3) years following the termination of this Agreement,
one or more policies of professional liability insurance with limits of coverage as specified
herein.
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D.Worker's Compensation
A policy of Worker's Compensation insurance as may be required by the California Labor
Code.
E.Technology Professional Liability
Technology professional liability (errors and omissions) insurance with limits of not less than
Two Million Dollars ($2,000,000) per occurrence. Coverage must encompass all
of CONTRACTOR’s obligations under this Agreement, including but not limited to claims
involving Cyber Risks.
F.Cyber Liability
Cyber liability insurance with limits of not less than Two Million
Dollars ($2,000,000) per occurrence or claim, $2,000,000 aggregate. Coverage shall be
sufficiently broad to respond to the duties and obligations as is undertaken by
CONTRACTOR in this Agreement and shall include, but not be limited to, claims involving
infringement of intellectual property, including but not limited to infringement of copyright,
trademark, trade dress, invasion of privacy violations, information theft, damage to or
destruction of electronic information, release of private information, alteration of electronic
information, extortion and network security. The policy shall provide coverage for breach
response costs as well as regulatory fines and penalties as well as credit monitoring
expenses with limits sufficient to respond to these obligations.Coverage must include, but
not be limited to, claims involving Cyber Risks. The cyber liability policy must be endorsed to
cover the full replacement value of damage to, alteration of, loss of, or destruction of
intangible property (including but not limited to information or data) that is in the care,
custody, or control of CONTRACTOR.
G.Molestation
Sexual abuse/molestation liability insurance with limits of not less than One Million Dollars
($1,000,000) per occurrence, Two Million Dollars ($2,000,000) annual aggregate. This
policy shall be issued on a per occurrence basis.
H.Additional Requirements Relating to Insurance
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CONTRACTOR shall obtain endorsements to the Commercial General Liability insurance
naming the County of Fresno, its officers, agents, and employees, individually and collectively,
as additional insured, but only insofar as the operations under this Agreement are concerned.
Such coverage for additional insured shall apply as primary insurance and any other insurance,
or self-insurance, maintained by COUNTY, its officers, agents and employees shall be excess
only and not contributing with insurance provided under CONTRACTOR's policies herein. This
insurance shall not be cancelled or changed without a minimum of thirty (30) days advance
written notice given to COUNTY.
CONTRACTOR hereby waives its right to recover from COUNTY, its officers, agents, and
employees any amounts paid by the policy of worker’s compensation insurance required by this
Agreement. CONTRACTOR is solely responsible to obtain any endorsement to such policy that
may be necessary to accomplish such waiver of subrogation, but CONTRACTOR’s waiver of
subrogation under this paragraph is effective whether or not CONTRACTOR obtains such an
endorsement.
Within Thirty (30) days from the date CONTRACTOR signs and executes this Agreement,
CONTRACTOR shall provide certificates of insurance and endorsement as stated above for all of
the foregoing policies, as required herein, to the County of Fresno, Internal Services Department,
Attention: Director of Internal Services/Chief Information Officer, 333 W. Pontiac Way, Clovis, CA
93612, stating that such insurance coverage have been obtained and are in full force; that the
County of Fresno, its officers, agents and employees will not be responsible for any premiums on
the policies; that for such worker’s compensation insurance the CONTRACTOR has waived its right
to recover from the COUNTY, its officers, agents, and employees any amounts paid under the
insurance policy and that waiver does not invalidate the insurance policy; that such Commercial
General Liability insurance names the County of Fresno, its officers, agents and employees,
individually and collectively, as additional insured, but only insofar as the operations under this
Agreement are concerned; that such coverage for additional insured shall apply as primary
insurance and any other insurance, or self-insurance, maintained by COUNTY, its officers, agents
and employees, shall be excess only and not contributing with insurance provided under
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CONTRACTOR's policies herein; and that this insurance shall not be cancelled or changed without
a minimum of thirty (30) days advance, written notice given to COUNTY.
In the event CONTRACTOR fails to keep in effect at all times insurance coverage as herein
provided, the COUNTY may, in addition to other remedies it may have, suspend or terminate this
Agreement upon the occurrence of such event.
All policies shall be issued by admitted insurers licensed to do business in the State of
California, and such insurance shall be purchased from companies possessing a current A.M. Best,
Inc. rating of A FSC VII or better.
15.AUDITS AND INSPECTIONS
The CONTRACTORS shall at any time during business hours, and as often as the
COUNTY may deem necessary, make available to the COUNTY for examination all of its records
and data with respect to the matters covered by this Agreement. The CONTRACTORS shall, upon
request by the COUNTY, permit the COUNTY to audit and inspect all of such records and data
necessary to ensure CONTRACTORS’ compliance with the terms of this Agreement.
If this Agreement exceeds ten thousand dollars ($10,000.00), CONTRACTORS shall be
subject to the examination and audit of the California State Auditor for a period of three (3) years
after final payment under contract (Government Code Section 8546.7).
16.NOTICES
The persons and their addresses having authority to give and receive notices under this
Agreement include the following:
COUNTY CONTRACTOR
COUNTY OF FRESNO See Attachment A Director of Internal Services/CIO 333 W. Pontiac Way Clovis, CA 93612
isdcontracts@fresnocountyca.gov
All notices between the COUNTY and the CONTRACTORS provided for or permitted under this
Agreement must be in writing and delivered either by personal service, by first-class United States
mail, by an overnight commercial courier service, or by telephonic facsimile transmission. A notice
delivered by personal service is effective upon service to the recipient. A notice delivered by first-
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class United States mail is effective three COUNTY business days after deposit in the United States
mail, postage prepaid, addressed to the recipient. A notice delivered by an overnight commercial
courier service is effective one COUNTY business day after deposit with the overnight commercial
courier service, delivery fees prepaid, with delivery instructions given for next day delivery,
addressed to the recipient. A notice delivered by telephonic facsimile is effective when transmission
to the recipient is completed (but, if such transmission is completed outside of COUNTY business
hours, then such delivery shall be deemed to be effective at the next beginning of a COUNTY
business day), provided that the sender maintains a machine record of the completed transmission.
For all claims arising out of or related to this Agreement, nothing in this section establishes, waives,
or modifies any claims presentation requirements or procedures provided by law, including but not
limited to the Government Claims Act (Division 3.6 of Title 1 of the Government Code, beginning
with section 810).
17.GOVERNING LAW
Venue for any action arising out of or related to this Agreement shall only be in Fresno
County, California.
The rights and obligations of the parties and all interpretation and performance of this
Agreement shall be governed in all respects by the laws of the State of California.
18.LEGAL AUTHORITY
Each individual executing this Agreement on behalf of a CONTRACTOR hereby
covenants, warrants, and represents: (i) that he or she is duly authorized to execute or attest
and deliver this Agreement on behalf of such entity, e.g. (without limitation), corporation, limited
liability company, limited partnership, partnership or sole proprietorship, in accordance with all
applicable formalities and under California law; (ii) that this Agreement is binding on such entity;
and (iii) that CONTRACTOR (as applicable) is a duly organized and legally existing corporation,
limited liability company, limited partnership, partnership or sole proprietorship in good standing
in the State of California.
19.DISCLOSURE OF SELF-DEALING TRANSACTIONS
This provision is only applicable if the CONTRACTORS are operating as a corporation (a
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for-profit or non-profit corporation) or if during the term of the agreement, the CONTRACTORS
change their status to operate as a corporation.
Members of the CONTRACTORS’ Board of Directors shall disclose any self-dealing
transactions that they are a party to while CONTRACTORS are providing goods or performing
services under this Agreement. A self-dealing transaction shall mean a transaction to which the
CONTRACTORS are a party and in which one or more of their directors have a material financial
interest. Members of the Board of Directors shall disclose any self-dealing transactions that they
are a party to by completing and signing a Self-Dealing Transaction Disclosure Form, attached
hereto as Attachment E, and incorporated herein by reference, and submitting it to the COUNTY
prior to commencing with the self-dealing transaction or immediately thereafter.
20.ELECTRONIC SIGNATURE
The parties agree that this Agreement may be executed by electronic signature as provided
in this section. An “electronic signature” means any symbol or process intended by an individual
signing this Agreement to represent their signature, including but not limited to (1) a digital
signature; (2) a faxed version of an original handwritten signature; or (3) an electronically scanned
and transmitted (for example by PDF document) of a handwritten signature. Each electronic
signature affixed or attached to this Agreement (1) is deemed equivalent to a valid original
handwritten signature of the person signing this Agreement for all purposes, including but not limited
to evidentiary proof in any administrative or judicial proceeding, and (2) has the same force and
effect as the valid original handwritten signature of that person. The provisions of this section satisfy
the requirements of Civil Code section 1633.5, subdivision (b), in the Uniform Electronic Transaction
Act (Civil Code, Division 3, Part 2, Title 2.5, beginning with section 1633.1). Each party using a
digital signature represents that it has undertaken and satisfied the requirements of Government
Code section 16.5, subdivision (a), paragraphs (1) through (5), and agrees that each other party
may rely upon that representation. This Agreement is not conditioned upon the parties conducting
the transactions under it by electronic means and either party may sign this Agreement with an
original handwritten signature.
21.CONSISTENT FEDERAL INCOME TAX POSITION:
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CONTRACTORS acknowledge that the JJC has been acquired or improved (and is
situated on land that has been acquired) using net proceeds of governmental tax-exempt bonds
(“Bond-Financed Facility”). CONTRACTORS agree that, with respect to this Agreement and the
Bond-Financed Facility, CONTRACTORS are not entitled to take, and shall not take, any
position (also known as a “tax position”) with the Internal Revenue Service that is inconsistent
with being a “service provider” to the COUNTY, as a “qualified user” with respect to the Bond-
Financed Facility, as “managed property,” as all of those terms are used in Internal Revenue
Service Revenue Procedure 2016-44 and 2017-13, as applicable, and to that end, for example,
and not as a limitation, CONTRACTORS agree that CONTRACTORS shall not, in connection
with any federal income tax return that they file with the Internal Revenue Service or any other
statement or information that it provides to the Internal Revenue Service, (a) claim ownership, or
that it is a lessee, of any portion of the Bond-Financed Facility, or (b) claim any depreciation or
amortization (as referenced in Internal Revenue Service Revenue Procedure 2016-44) or
amortization deduction (as referenced in Internal Revenue Service Revenue Procedure 2017-
13), investment tax credit, or deduction for any payment as rent with respect to the Bond-
Financed Facility.
22.ENTIRE AGREEMENT
This Agreement constitutes the entire agreement between the CONTRACTORS and
COUNTY with respect to the subject matter hereof, and supersedes all previous Agreement
negotiations, proposals, commitments, writings, advertisements, publications, and understanding of
any nature whatsoever, unless expressly included in this Agreement.
1 IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of the day and year first
2 here inabove written .
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CONTRACTORS
See Additional Signature Pages
Attached
FOR ACCOUNTING USE ONLY:
Fund : 1020NARIOUS
Subclass : 1 OOOON ARIOUS
ORG : 8905NARIOUS
Account: 7294/7311NARIOUS
Brian Pacheco , Chairman of the Board of
Supervisors of the County of Fresno
ATTEST:
Bernice E. Seidel
Clerk of the Board of Supervisors
County of Fresno , State of California
By: ~--------~.=...:..:........;""::D=-e-p-u-:--ty.-::;;___:"""...........:::.::::-----
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By executing this signature page, CONTRACTOR becomes a signatory to the Master Agreement
dated March 08, 2022, and agrees that it is a party to the Agreement with the COUNTY and is bound by its
terms.
CONTRACTOR
AgreeYa Solutions, Inc.
Authorized Signature
Printed Name and Title
Authorized Signature
Printed Name and Title
Sandeep Sharma, SVP
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By executing this signature page, CONTRACTOR becomes a signatory to the Master
Agreement dated March 08, 2022, and agrees that it is a party to the Agreement with the COUNTY and
is bound by its terms.
CONTRACTOR
TekSystems Global Services, LLC
TekSystems, Inc.
Authorized Signature
Printed Name and Title
Authorized Signature
Printed Name and Title
Christopher Garman - Senior Manager of Operations
Alyssa Harris
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Attachment A
#Vendor Name Phone Email
1 Agile Global Solutions, Inc.Raja Krishnan (916) 353-1780 raja@agileglobalsolutions.com
sales_cagov@agreeya.com
paula.davy@agreeya.com
3 Genuent Global, LLC Valerie Berry (916) 772-8158 vberry@genuent.net
4 Sierra Cybernetics, Inc.Carl LaPlante (714) 921-2086 x210 claplante@sierracyber.com
5 TekSystems Global Services, LLC Mark Knapton (661) 406-3333 mknapton@teksystems.com
2 AgreeYa Solutions, Inc.Ajay Kaul (916) 294-0075
Attachment A - Vendor Information
Page 1 of 1
Attachment B
(Part 1)
IT Groupings
Page 1 of 18
VENDOR NAME
VOICE AND DATA
NETWORK
MANAGEMENT GROUP
PROJECT MANAGEMENT
/ APPLICATIONS
DEVELOPMENT GROUP
ENTERPRISE CONTENT
MANAGEMENT GROUP DATABASE GROUP DESKTOP AND
SERVER GROUP
GEOGRAPHIC
INFORMATION SYSTEM
(GIS) GROUP
SAP GROUP ELECTRONIC DATA
INTERCHANGE (EDI) GROUP
DATA WAREHOUSE
GROUP
RADIO SYSTEMS
SUPPORT GROUP
INFORMATION SECURITY
GROUP
USER EXPERIENCE /
USER INTERFACE
GROUP
SPECIAL PROJECTS
1 AGILE GLOBAL SOLUTIONS INC X X X X X n/a X n/a X n/a X X n/a
2 AGREEYA SOLUTIONS INC n/a X X X X X X X X n/a X X X
3 GENUENT GLOBAL, LLC X X X X X n/a X X X X X X n/a
4 SIERRA CYBERNETICS INCORPORATED X X n/a X X X n/a n/a X X X X n/a
TEKSYSTEMS GLOBAL SERVICES, LLC
TEKSYSTEMS, INC X5XXXXXXXXXXXX
Page 2 of 18
GENERAL REQUIREMENTS FOR ALL GROUPINGS
1.Ability to translate technical concepts and terminology in terms understandable to management, department
officials, and system users.
2.Ability to establish and maintain effective relationships with user departments, administrative officials, and
employees.
3.Strong written and oral communication skills and a background of successful experience in the use of such skills
4.CONTRACTOR’s personnel will be required to maintain a class C driver’s license and have a vehicle available for any
travel required by the COUNTY.
LEVELS OF EXPERIENCE AND EXPERTISE FOR ALL GROUPINGS
The level of experience and expertise needed will vary for each engagement under this contract. The level of
experience/expertise required by each department hiring off this contract will be specified in the written request for
resumes. Following is a definition of the skill levels routinely needed at the COUNTY:
1.Journey Level – candidates at this level perform a variety of professional, technical and analytical duties in the
operation of computer systems. Five years of experience in the category requested are required at this level.
Duties include:
•Plans, determines requirements, designs, builds, tests, implements, maintains and enhances complex
business systems.
•Integrates complex systems for inter-operability over multiple platforms and technologies.
•Resolves complex system and network problems. Coordinates and implements corrective measures.
•Models changes against hardware and software configurations to optimize the utilization of resources.
•Determines needs and develops plans and proposals to meet the needs of customers.
•Researches, determines feasibility, advises and recommends appropriate uses of information technology.
•Collects, monitors, and reports on system performance.
•Plans, develops, and implements backup and recovery procedures.
2.Professional Level – candidates at this level are proficient in the performance of professional, technical, and
analytical duties in the operation of computer systems. This level requires initiative, technical proficiency and
sound judgment. Candidates for these positions will have at least 7 years of experience in the category requested.
Duties include:
•Participates in the development of and advises management on information technology strategy and
technology deployment.
•Develops information systems architecture involving integration of multiple platforms, vendor products
and technologies.
•Identifies, selects designs and implements policies, conventions and standards for computer and network
systems.
•Resolves complex technical problems.
•Plans for long term technology infrastructure including service delivery implications.
3.Engineer/Architect Level – Design and develop solutions to complex applications problems, system administration
issues, or network concerns. Perform systems management and integration functions. Take a multi-disciplined
approach to analyzing information and evaluating results to choose the best solution and solve problems.
Candidates at this level have inter-disciplinary experience and expertise in computer networks, servers, and
systems. Candidates will possess the depth of expertise to analyze a situation to identify the underlying principles,
reasons, or facts relevant to meeting the business need. At least 10 years of experience in the category requested
are required at this level.Duties include:
•Coordinate strategies for defining, deploying, and maintaining applications, IT systems, and networks.
•Document design specifications, installation instructions, and other system-related information.
•Verify stability, interoperability, portability, security, or scalability of system architecture.
•Collaborate with engineers or software developers to select appropriate design solutions or ensure the
compatibility of system components.Page 3 of 18
•Evaluate current or emerging technologies to consider factors such as cost, portability, compatibility, or
usability.
•Provide technical guidance or support for the development or troubleshooting of systems and planning
technology roadmaps.
•Evaluate and select all technologies required to produce system(s) which meet user needs.
•Provide guidelines for implementing secure systems to customers or installation teams.
1.0 VOICE AND DATA NETWORK MANAGEMENT GROUP
The COUNTY standard for voice and data network equipment is Cisco. Network management refers to the activities,
methods, procedures, and tools that pertain to the operation, administration, maintenance, and provisioning of networked
systems.
1.Operation: deals with keeping the network (and the services that the network provides) up and running
smoothly. It includes monitoring the network to spot problems as soon as possible, ideally before users are
affected.
2.Administration: deals with keeping track of resources in the network and how they are assigned. It includes all
the "housekeeping" that is necessary to keep the network under control.
3.Maintenance: is concerned with performing repairs and upgrades—for example, when equipment must be
replaced, when a router needs a patch for an operating system image, when a new switch is added to a network.
Maintenance also involves corrective and preventive measures to make the managed network run "better", such
as adjusting device configuration parameters.
4.Provisioning: is concerned with configuring resources in the network to support a given service. For example, this
might include setting up the network so that a new customer can receive voice service.
The COUNTY will look for candidates in this group with skills in the ISO network management model’s five functional areas:
1.Fault Management—Detect, isolate, notify, and correct faults encountered in the network.
2.Configuration Management—Configuration aspects of network devices such as configuration file management,
inventory management, and software management.
3.Performance Management—Monitor and measure various aspects of performance so that overall performance
can be maintained at an acceptable level.
4.Security Management—Provide access to network devices and corporate resources to authorized individuals.
5.Accounting Management—Usage information of network resources.
1.1 Network Planning and Installation Specialist
Plans, designs, and implements COUNTY voice and data network hardware/software. Supports and solves
problems with COUNTY networking tools hardware/software. Areas of expertise and experience needed include
Technology selection and strategic planning, WAN internetworking, LAN Switching, network security, remote
access services, Voice over IP services, Video Conferencing services, technical architectures, and network
management systems. Inclusive will be systems analysis including performance and capacity measurements,
tuning, network redesigns, and integration of new and existing technologies in a multi-protocol environment. Also,
design implementation methodologies and initiate project proposals and plans. Involvement in asset management
processes. Also assists in the development of long-range IT planning. Other duties: Installs, modifies, and maintains
COUNTY network hardware/software. Duties will also include interfacing with our customers and vendors.
Duties include:
•Isolating and resolving network problems.
•Troubleshooting physical layer and data-link layer problems with Fast Ethernet and Fiber/ATM, etc.
•Performs traces for resolving difficult or intermittent problems.Page 4 of 18
•Troubleshooting LAN driver, memory, or other problems emanating from the workstation.
•Examine statistics from sniffers, file servers, cable scanners, and/or network management tools.
•Assist in data collection, analysis, reporting and recommendations for appropriate actions.
•Troubleshoot LAN protocols using a protocol analyzer.
•Capacity planning.
•Technical problem resolution and/or consultation.
•System integration of hardware and software.
•Service planning.
•Product evaluation.
Minimum mandatory requirements:
•Knowledge and experience with networking tools and services. Examples include: TCP/IP based services
(such as HTTP, FTP, SMTP, SNMP, and Telnet), Firewalls, Internet service providers, Domain Name
Services, Point to Point radio LAN/WAN.
•Knowledge and experience with the installation, configuration and administration of WAN equipment and
multi-layered switched networks (such as switches, routers, and DSU/CSUs).
•Enterprise analytical experience in network design. Examples include: Unix Systems (host tables and
firewalls), OSPF Design, Cisco routing protocol design (IGRP, EIGRP and OSPF), Point to Point radio
LAN/WAN.
The following certifications may be required:
•Microsoft Certified Systems Engineer (M.C.S.E.)
•Microsoft Certified Solution Developer (M.C.S.D.)
•Cisco Certified Internetworking engineer (C.C.I.E.)
•TCP/IP Network Analyst Certification
•Cisco Certified Network Associate (C.C.N.A.)
•Cisco Certified Network Professional (C.C.N.P.)
1.2 Cisco Call Manager and UCCE Management and Development
The COUNTY standard for Voice over Internet Protocol (VoIP) telephony infrastructure is Cisco. This category
includes implementation services and development of software solutions to meet the COUNTY's VoIP telephony
needs. Candidates in this category will have experience in developing applications that bring together voice,
existing production applications, video, and data to meet customers' needs.
Candidates will have expertise and experience in the following functional areas:
•Unified Communication software applications
•IP telephony implementation services
•IP telephony application development services
•Deployment of IP telephony systems.
Minimum mandatory requirements:
•Understand the Cisco Unified Contact Center product portfolio and platform architecture.
•Take a lifecycle services approach to UCCE deployment and application configuration— including
preparation, planning, design, and implementation.
•Implement traditional, current-generation, and next-generation call routing.
•Master the latest best practices for call flow scripting.
•Understand UCCE's nodes and distributed processes and build a clean system startup sequence.Page 5 of 18
•Design, implement, and deliver unified CM/IP IVR solutions.
•Set up and efficiently manage UCCE databases.
•Experience in using UCCE's reporting tools.
•Ability to create advanced applications with Data-Driven Routing.
•Effectively maintain any UCCE deployment, including older versions.
Use a best-practice methodology for troubleshooting, and master valuable, little-known Cisco diagnostic tools.
2.0 PROJECT MANAGEMENT/APPLICATION DEVELOPMENT GROUP
2.1 Project Manager/Business Analyst
Performs as a Project Manager, providing strong leadership and day-to-day project management. Performs liaison
with the Steering Committee and Sponsor as well as consulting partner management. Defines implementation
strategy, prepares, and maintains project plan, budget and work distribution plan. Maintains knowledge of
business processes and works with all levels of management. Acquires assigns and manages project resources.
Communicates project status to the Steering Committee, Project Sponsor, and Project Team.
Minimum mandatory requirements:
•Experience in analyzing problems or needs, developing requirements, performing logical design
activities, writing design specifications, testing design results and coordinating production
implementation.
•Strong written and oral communication skills and a background of successful experience in the
use of those skills.
•Must have the ability to conduct workgroup/workflow (Business Process) analysis.
•Familiarity with information engineering/CASE principles and functional analysis techniques.
•Experience creating Unified Modeling Language, UML diagrams to document business
requirements.
•Experience managing projects and developing associated documentation.
•Experience planning workload distributions, developing task schedules and priorities, estimating
budgets.
•Experience with a systems life cycle for project development.
•Experience in problem resolution.
•Experience assigning tasks to and managing the work of others.
•Knowledge and experience with automated project management tools. Examples include M/S
Project and Primavera.
The following knowledge and experience may be required:
•Managing enterprise projects
•PMI Certification
•Bachelor’s Degree
•Knowledge and experience with Peoplesoft HR and Peoplesoft Financials development methodology
•Knowledge and experience with core Peoplesoft HR and Peoplesoft Financials modules
•Experience in specific focus areas of Peoplesoft HR and Peoplesoft Financials, including the core modules
and/or the Industry Solution
•Experience managing Peoplesoft HR and Peoplesoft Financials or other Peoplesoft implementations.
2.2 Application Analyst/Developer
Page 6 of 18
Performs programming and analysis functions for one or more platforms. This includes creation of detailed
systems specifications, technical systems design, data analysis, and program specifications as well as logic design,
coding, testing, documentation and functional project management.
Minimum mandatory requirements may include:
•Network-specific application development such as the need to handle shared files on a network
or address network-attached printers.
•Rapid Application Development (RAD) and Visual Development tools such as Visual Basic, Visual
C++, Java, etc.
•Structured Query Language (SQL) systems such as Oracle or MS SQL Server and related
development tools.
•Commonly used programming languages, programming tools and development platforms such as
U, HTML, AML (ARC Manipulation Language), Access, or VBA.
•Knowledge and experience with Client-Server database connectivity.
•Knowledge and experience with web and mobile device application development.
•Knowledge of SDLC tools like Source control, change management, and software deployment.
•Expertise with Oracle Service Cloud configuration or development.
The following knowledge, experience, and certifications may be required:
•Product-specific expertise and certifications.
•COBOL programming language
•NATURAL programming language
•Interactive programming tools
•ADABAS database principles
•Oracle database principles
•SQL Server database principles
•CICS systems
•TSO
•COM-PLETE
•RPG programming language
•SAP ABAP
•Expertise with Microsoft's Visual Studio suite and certification as a Microsoft Certified Solution
Developer (MCSD.
•Expertise with Microsoft .NET languages: ASP.Net, VB.Net, C#
•Expertise in data and class modeling
•Expertise in web and mobile device development languages: HTML, CSS, JavaScript, jQuery
•Expertise in WSDL, XML and developing service interfaces
•Expertise with Microsoft SQL Server tools: Reporting Services (SSRS), Integration Services (SSIS), T-
SQL
•Expertise in Microsoft SharePoint development
•Expertise with Unix products.
3.0 ENTERPRISE CONTENT MANAGEMENT GROUP
3.1 Enterprise Content Management Analyst/Developer
Performs analysis, configuration and programming functions related to the COUNTY content management
platform. This includes creation of detailed systems specifications, technical systems design, data analysis, and
program specifications as well as logic design, coding, testing, documentation and functional project management.
Minimum mandatory requirements include:
•Excellent Communication Skills
•Knowledge of records management practices Page 7 of 18
•Expertise with FileNet administration including the ability to define and implement a new object
store, doc classes, search templates, entry templates, and other FileNet objects
•Experience in creating Kofax batch classes, KTM Models, Data extraction
•Proficient with Rapid Application Development (RAD) and Visual Development tools such as
FileNet Enterprise Manager, Kofax Admin Module, Visual Studio and Eclipse
•Expertise in Commonly-used programming languages, programming tools and development
platforms, specifically Visual Basic, ASP.NET, HTML, Javascript, CSS, jQuery, and Java
•Expertise in RDBMS systems, primarily MS SQL Server
•Expertise in Structured Query Language (SQL, T-SQL) and related development tools like SQL
Enterprise Manager
•Expertise in Windows, web and mobile device application development
•Knowledge of SDLC tools like Source control, change management, and software deployment.
The following knowledge, experience, and certifications may be required:
•Product-specific expertise and certifications: FileNet Administration, FileNet Development, Kofax
Capture, Kofax Transformation Modules (KTM).
•Microsoft Certified Solution Developer (MCSD).
•Expertise in data and class modeling.
•Expertise in WSDL, XML and developing service interfaces.
•Expertise with Microsoft SQL Server tools: Reporting Services (SSRS), Integration Services (SSIS).
•Expertise in Microsoft SharePoint development.
4.0 DATABASE GROUP
4.01 Data Base Administrator
Performs installation, administration, tuning, backup and recovery of databases. Duties include:
•Establishes and maintains standards and procedures for the effective utilization of the database.
•Creates primary database storage structures and primary objects.
•Performs physical database design. Backup and recover the database.
•Maintains database system security.
•Monitors and optimizes database performance; assists in tuning Client Server and Web based
applications.
•Communicates and coordinates between development teams on project implementations.
Minimum mandatory requirements:
•Experience as a Database Administrator in an enterprise environment.
•Knowledge and experience in the installation and administration of databases and related
software. Examples include Database software (RDBMS), Database connectivity software,
Client/Server software and tools.
•Knowledge and experience programming in database languages. Examples include Oracle.
•PL/SQL, NATURAL, JAVA, Transact SQL (TSQL).
•Database administration experience in creation, management, monitoring, and tuning of diverse
database implementations of NoSQL and Columnar DBs. Both on premise and in cloud.
•Experience with toolsets and practices that optimize performance and scalability of growing
databases and data intensive applications with high availability.
The following knowledge and experience may be required:
•Oracle (11g, 12c)
•MS SQL Server
•ADABAS
•PostGreSQL 9.x
•MySQL Page 8 of 18
•UNIX (HP-UX, Oracle Enterprise Linux, SuSe Linux)
•Windows Server
•SAP ERP IS-U/CCS
•Application and Web-server software
•PowerBuilder
•Columnar Databases
•NoSQL Databases (Mongo, CouchDB, etc)
5.0 DESKTOP AND SERVER GROUP
5.01 Desktop Installation and Help Desk Support Specialist
Performs setup, installation, and/or post installation support duties for desktop, laptop, and mobile end user
devices. Duties include:
•Equipment Setup
•Installation of hardware and software
•Equipment configuration, including network interface cards, cables, and attached peripheral
devices
•Complete system testing
•Delivery and set up at the customer site, including complete system and network integration
testing
•Verification of network access rights
•Customer orientation to the system
•Removal of old equipment, including completing necessary paperwork to surplus a device
•Diagnosing problems at the customer site
•Perform research to determine resolution of difficult problems
•Problem resolution, including equipment configuration, installation of hardware or software, and
client LAN issues at the customer site
•Problem resolution related to terminal emulation and/or Network Terminals
•Complete system testing, including network connection/application access
•Knowledge of Active Directory and remote diagnostic tools
•Participate in creating Support Models, maintain and revise processes and procedures
•Familiarity with Office products and troubleshooting via telephone or remote diagnostic software.
Minimum mandatory requirements:
•Basic networking concepts
•Basic knowledge of Active Directory
•Knowledge and experience with installation and administration of desktop, laptop, and mobile end
user devices
The following certifications may be required:
•A+ certificationMicrosoft Certified Systems Engineer (M.C.S.E.)
•Microsoft Certified System Administrator (MCSA)
•Microsoft Certified Professional (MCP) in Windows 7
•Microsoft Certified Desktop Support Technician (MSDST)
The following knowledge and experience may be required:
•Basic PC BIOS setup
•Imaging techniques using Ghost or other like products
•Operating system installation and configuration
•Desktop application installation.
Page 9 of 18
General requirements:
•Ability to lift 50 pounds
•Ability to crawl under standard office furniture for PC setup and cabling connections
•Ability to transport IT equipment (PC's, printers, monitors, etc.)
•Both oral and written communication skills
•Customer service & support skills
5.2 Server Installation and Support Specialist
Installs, modifies, and maintains COUNTY Wintel, Mainframe, and Unix Server Systems. The individual will follow
the department's life cycle for project management, use problem and change control, and have responsibility for
successful project implementation.
Duties include:
•Server and workstation software/hardware installation
•Server and workstation patching and software upgrade/installation (System Center Configuration
Manager (SCCM)
•System customization and tuning
•Capacity planning
•Technical problem resolution
•System integration of hardware and software
•Technical consultation
•Service planning
•Product evaluation
•Provide basic server administration and general operation
•Backup and file restore/recovery
Minimum mandatory requirements:
•Knowledge and experience with the installation and administration of operating systems and
environments: Examples include Mainframe z/OS, Windows server, Unix server, and Microsoft
Active Directory.
•Enterprise system experience with operating systems and environments: Examples include MS
server products, Enterprise backup software, backup servers and tape libraries, Storage solutions
(HP SAN, NetApp NAS, etc.), Windows OS patch management, Server monitoring and notification
systems.
6.0 GEOGRAPHIC INFORMATION SYSTEM (GIS) GROUP
6.01 GIS Systems Analyst
Supports the on-going development and maintenance of Sacramento COUNTY's GIS. Tasks performed include
requirements gathering; systems analysis; application design, development, testing, implementation, strategic
planning; and complex spatial analyses and support projects while using ESRI software.
Minimum mandatory requirements:
•Knowledge of the capabilities of automated mapping and geographic information systems.
•Experience with COUNTY standard ESRI software products, including ArcGIS Desktop, ArcGIS
Server, ArcSDE.
•Experience developing GIS web, desktop and mobile applications using programming tools such as
asp.net, java, JavaScript, and python.
•Knowledge of cartographic principles, automated mapping.
•Knowledge of GIS database design, structure, implementation and maintenance.
•Knowledge of GIS hardware and software components, data communication, and network
methods and techniques.Page 10 of 18
The following knowledge, experience, and certifications may be required:
•General GIS work experience in local government using ESRI software products.
•Familiarity with mapping and geo-processing operations in local government.
•Experience in integrating GIS with other technology systems.
7.0 SAP GROUP
7.01 SAP Business Systems Analyst
Performs as a SAP Business Process Team Lead Systems Analyst including strong functional (business) team lead
and business and systems analysis duties. Performs analysis specifically focused on the business processes and
configuration in assigned functional area while maintaining a broad view of project goals and vision. Performance
is focused on the SAP ASAP and/or SAP Activate principles of software development including configuration,
testing, integration, and documentation. Performance additionally includes duties involving knowledge of special
approaches, methods, and tools with which business processes can be better supported to improve customer
service, minimize runtimes, reduce costs, and improve competition-readiness.
Minimum mandatory requirements:
•Business systems analysis experience.
•Experience with SAP as a functional team lead on an implementation project including experience
with ERP and industry-specific solution design, configuration, and design validation.
•Knowledge and experience with standard systems lifecycle development methodologies,
specifically test scenarios and management of expected vs. actual results.
•Knowledge and experience with the SAP ASAP and/or SAP Activate development methodology.
•Knowledge and experience with core ERP modules (version 6.0 or later).
•Knowledge and experience with industry-specific solutions for utilities.
The following knowledge, experience, and certifications may be required:
•Bachelor Degree in Computer Science.
•Masters Degree in Business or Computer Science.
•Experience in specific focus areas of SAP, including the core ERP modules and/or the Industry
Solutions. Examples include: Utilities/Customer Care System (IS-U/CCS, Public Sector/Human
Resources Public Sector (EA-PS/HR-PS), Telecommunications.
•Knowledge of SAP tools. Examples include: SAP Business Workflow, SAP Archive Link, SAP IDOC
Interface, SAP and Business Communication.
•Completion of ERP Levels 1 and 2 of ERP training. Level 3 completion is a plus.
•Completion of Industry-specific Solutions Levels 1 and 2 training. Level 3 completion (if available) is
a plus.
•SAP certification (SAP-issued certificate is preferred).
7.02 SAP Analyst - BASIS Administration
Performs as a Basis Analyst Programmer conducting strong Basis team lead and systems analysis, design, and
development duties. Conducts analysis specifically focused on the SAP ASAP and/or SAP Activate methodology, full
cycle analysis and development, configuration, testing, integration, and documentation.
Minimum mandatory requirements:
•Experience as an operational ERP Basis expert.
•Experience with SAP as a Basis team lead on an implementation project.
•Knowledge and experience with UNIX process management, user administration, system
configuration, file systems, backup and restore procedures, memory management, print
subsystems and networking.
•Knowledge and experience with database configuration, disk layout, SQL language scope, storagePage 11 of 18
management, operation of DB transaction management, operation of the database log and log
archiving, data backup procedures, recovery mechanisms, data indexing, and SQL access system.
•Knowledge and experience with either Oracle Database or SAP HANA.
•Knowledge and experience with ABAP/4 programming language.
The following degrees and/or certifications may be required:
•Bachelor Degree in Computer Science.
•Masters Degree in Business or Computer Science.
•SAP certification (SAP-issued certificate is preferred).
7.03 SAP ABAP Developer
Performs as an SAP Analyst Programmer plus strong team lead and systems analysis, design and development
duties. Conducts analysis specifically focused on the SAP ASAP and/or SAP Activate principles of software
development including configuration, testing, integration, and documentation.
Additional duties include SAP interface and enhancement development, data conversion and report writing.
Minimum mandatory requirements:
•Experience using ABAP/4 in a SAP ERP environment
•Specialization in Financial or Human Resources programming.
•Knowledge of project planning software.
•Knowledge of RULES and SCHEMAS.
•Knowledge and experience with standard systems lifecycle development methodologies.
•Knowledge and experience with the SAP PLM development methodology.
•Knowledge of various SAP tools. Examples include: ABAP Workbench, Report Painter, SAPScript,
SAP Interactive Forms by Adobe (SIFbA).
•Knowledge and experience with concepts. Examples include: CPI-C and Q-API, Remote Function
Call (RFC), ABAP Objects and OLE interfaces, Business Object Repository (BOR), Business
Application Programming Interface (BAPI).
•Knowledge and experience with core ERP modules (version 6.0 or later).
•Knowledge and experience with industry-specific solutions for utilities.
The following knowledge, experience and certification may be required:
•Bachelor Degree in Business or Computer Science
•Experience in specific focus areas of SAP, including the core ERP modules and/or the Industry
Solutions. Examples include: Utilities/Customer Care System (IS-U/CCS), Public Sector/Human
Resources Public Sector (EA-PS/HR-PS) or Telecommunications.
•Completion of Levels 1 and 2 of SAP technical training. Level 3 completion is a plus.
•Completion of Industry-specific Solutions Levels 1 and 2 technical training. Level 3 completion (if
available) is a plus.
•SAP certification (SAP-issued certificate is preferred).
8.0 ELECTRONIC DATA INTERCHANGE (EDI) GROUP
8.01 EDI-HL7 Analyst/Interface Developer
Designs, builds and maintains application interfaces for exchange and retrieval of electronic health information
using HL7 interface engines and EDI translators. Tasks may include upgrading message format versions, migrating
interfaces to new engines, conformance testing with trading partners, performance monitoring and error
correction. May function as an expert consultant or team lead guiding the mapping and orchestration of data
exchange processes; and health data integration and decision support projects.
Minimum mandatory requirements may include: Page 12 of 18
•Knowledge of Health Level 7 (HL7) standards and the Clinical Document Architecture (CDA).
•Knowledge of the Continuity of Care Document (CCD) specifications.
•Knowledge of terminology and coding systems for health information (CPT, ICD10, DSM IV/5,
SNOWMED, LOINC, etc.).
•Knowledge of ANSI ASC X12N and NCPDP electronic data interchange transactions required by
HIPAA.
•Knowledge of the DICOM standards of diagnostic imaging as used in application interfaces.
•Knowledge of interoperability principles in healthcare application interfaces.
•Experience developing application-to-application data exchanges in HL7 or X12 or NCPDP or
DICOM message types, or combinations there of.
•Experience with interface engine software and commonly used scripting languages.
•Experience working directly with healthcare professionals and healthcare application software
vendors.
The following product specific experience, education, and professional certification may be required:
•Experience building interfaces with the Corepoint Integration Engine.
•Experience building interfaces with Microsoft BizTalk Server.
•Bachelor's degree in computer science or equivalent.
•HL7 certifications (versions, RIM, CDA).
9.0 DATA WAREHOUSE GROUP
9.01 Data Warehouse/Business Intelligence Architect
Acts as the primary technical architect for data warehousing projects. Possesses deep technical expertise in
advanced data warehouse design, development, testing, performance tuning, deployment, and support.
Duties include:
•Translate client user requirements into technical architecture vision and implementation plan.
•Design and develop the architecture for all data warehousing components (tool integration
strategy; source system data ETL strategy, data staging, movement and aggregation; information
and analytics delivery; and quality strategy).
•Design and implement the metadata strategy including business data dictionary.
•Produce hardware sizing and configuration recommendations and perform database capacity
planning.
•Improve the efficiency of data warehouse applications through the use of indexes, compression,
and other techniques.
•Function as a database liaison on the data warehouse team.
Minimum mandatory requirements may include:
•Bachelor's degree in Computer Science or computer related field from an accredited institution.
•5 years of experience in architecting large scale data warehouses using Microsoft SQL Server.
•Experience in data modeling with conceptual, logical and physical model design using tools like MS
Visio Enterprise Architect.
•Experience with ETL tools and developing ETL logic.
•Knowledge of relational database design concepts and SQL programming.
•Knowledge of data modeling, design and architecture principles and techniques across master
data, transaction data and star schema architecture.
•Knowledge of database and dimensional modeling design and principles.
•Excellent verbal and written communication skills and the ability to interact professionally with a
diverse group, executives, managers, and subject matter experts.
9.02 Data Warehouse ETL Developer Page 13 of 18
Works as an ETL developer on a team of Data Warehousing professionals. Duties include:
•Oversee the implementation of new functionality, defect fixes and change
requests according to design specifications.
•Perform the technical design, development and component testing of repository
changes; ETL Solutions and reports and dashboards.
•Maintain current Analytics schema, metadata, ETL code and documentation.
•Execute ETL runs and ensure that data loads complete on time.
•Support ETL changes and maintenance.
•Assist in the analysis, design and use of ETL Tools.
•Assist in developing a framework for the audit and validation of ETL processes.
•Assist in developing the framework for lineage report(s) that show the
transformation of source data as it moves to a target.
•Create, update and maintain system documentation.
•Manage special technology projects and initiatives as assigned.
Minimum mandatory requirements may include:
•Bachelor's degree in Computer Science or related field.
•Experience developing and maintaining SSIS packages.
•Knowledge and experience in ETL methodologies, Business Intelligence and Data
Warehousing principles, approaches, technologies, and architectures including
the concepts, designs and usage of data warehouses, data marts, and
operational data stores.
•Expert skills designing, developing, tuning, debugging and deploying SQL Server
T-SQL.
•Expert skill and experience with ETL processes and practices in a high availability
VLDB (+4 TB) data warehousing and data mart environments.
•Experience with metadata based ETL processes and the design and
implementation of metadata driven solutions.
10.0 RADIO SYSTEMS SUPPORT GROUP
10.01 Telecommunication Systems Technician Job Description:
Plans, designs, installs, and maintains telecommunications equipment, such as
VHF/UHF/800MHz two-way portable and mobile radios, control stations and repeater stations,
signaling, digital communications equipment. The COUNTY’s radio infrastructure is Motorola
equipment.
Duties include the following:
•Analyzes telecommunications equipment malfunctions and takes necessary
action to restore system to service.
•Analyzes and develops tests to isolate, repair, or replace defective circuits, and
parts of hand held radios, radios in vehicles, fixed equipment, and other similar
end user equipment.
•Maintains and makes repairs to power supplies, battery chargers, battery
supplies for portable equipment, and various electronic measuring and testing
Page 14 of 18
devices.
•Operates power hand tools and other equipment in the installation of mobile
radios; base, control and repeater stations; and other telecommunications
equipment.
•Coordinates, monitors and inspects the installation of equipment by various
contractors and suppliers to insure compliance with specifications and
regulations.
•Designs, installs, and maintains antennas and antenna systems.
•Maintains equipment service records, inventory records, and other logs
according to Federal Communications Commission regulations; maintains
electronic data library; and prepares written reports.
•Performs bit error rate and envelope delay testing of subscriber channels.
•Develops Motorola portable and mobile radio programming templates;
programs mobile and portable radios using radio service software.
Minimum mandatory requirement - Three years of full-time paid experience, installing,
maintaining and repairing telecommunications equipment such as wireless voice/data systems,
VHF/UHF/800MHz two- way radios; base, control, and repeater stations.
10.02 Radio Systems Technician Job Description:
Ability to plan, design, install, and maintain a Motorola trunked radio infrastructure.
Duties include the following:
•Advanced theory of radio communications and electronics including microwave
radio theory and operation.
•Electrical and mechanical theory and operation.
•800 MHz trunked radio systems, digital microwave, DS1 and DS3 multiplexers,
LAN, WAN, computer operations and various software programs.
•Two-way radio communications.
•Various tools and instruments used to test and repair electronic and
telecommunications equipment.
•Basic network systems.
•Engineering practices and principles related to telecommunications and/or
network systems.
•Applicable federal, state, and local laws, codes, and regulations.
•Industry standards related to public safety and wireless communications.
Minimum mandatory requirement: Four years of full-time paid experience implementing,
maintaining, and repairing conventional and trunked radio systems such as 800 MHz trunked
radio systems, digital microwave, multiplexing systems, wireless voice/data systems, and
network circuits.
11.0 INFORMATION SECURITY GROUP
11.01 Information Security Analyst Job Description:
The Information Security Analyst develops and maintains enterprise security and risk policies.
The Information Security Analyst is responsible for identifying risks relating to information
Page 15 of 18
security, IT risk management, IT governance, compliance, business continuity planning, incident
response and vendor risk management. The role also directs the adoption and implementation
of policies and procedures across the enterprise.
Additionally, this role will function as part of the security engineering and architecture team,
responsible for directing the program to develop, maintain, and leverage the enterprise
architecture (EA) across the organization, as well as be responsible for defining EA processes
such as the EA assurance process and for leading the integration of these processes with other
related business and IT processes.
Typical duties include:
•Perform current state risk assessments, continual risk assessments, gap analysis,
risk metrics and reporting, risk convergence, IT risk and control framework
design, and integrated operational risk management.
•Identify and prioritize risk based on impact and likelihood, inherent vs residual.
•Maintain and monitor Information Security Risk Exception process to ensure
identification of areas of high risk.
•Monitor and advice on information security issues related to the systems and
workflow to ensure the internal security controls for the campus are
appropriate and operating as intended.
•Coordinate and execute IT security projects.
•Monitors regulatory compliance with enterprise security policies and educates
department leaders on compliance efforts.
•Create and manage an information security awareness program to customize
communication tools and campaigns for each department and the roles.
•Coordinates business continuity planning efforts across departments.
•Understands the different levels of risk tolerance and risk exposure across the
organization and balance this with risk investments.
•Sets standards and policies for information sharing on internal and external
platforms.
•Collaborate with IT management, the legal department, safety and security,
others to manage security vulnerabilities.
•Consults with program/project teams to fit solutions to architecture across all
viewpoints.
•Understands, advocates, and supports the enterprise's business and IT
strategies.
•Ensures that the optimal governance structure and compliance activities (such
as exception requests) are associated with identified risks.
•Analyzes industry, technology, and market trends to determine their potential
impacts on the enterprise.
•Analyzes the current business and IT environment to detect critical deficiencies
and recommends solutions for improvement.
•Proactively shares knowledge of technology risks and opportunities to improve
efficiency and effectiveness of the Cyber Security and Enterprise Architecture.
•Partners with business leadership and other key stakeholders to define
opportunities and prioritize IT Business Requests and projects based on
predefined criteria (e.g. return on investment, productivity, compliance, legal,
Page 16 of 18
operational risk reduction, and contractual requirements).
Minimum mandatory requirements:
•One or more industry certifications such as CISSP, CISM, CRISC, GSEC and CISA
required.
•Must understand the current security threats model and demonstrate a strong
willingness to stay at the forefront of security developments.
•Knowledge of risk assessment methodologies, IT policies and standards
development.
•Working knowledge of common IT security impacted regulations and/or
standards such as ISO/IEC 27001/2, NIST, PCI, and HIPAA.
•Experience with audit processes and disciplines including third party risk
management.
•Working knowledge of industry leading GRC practices.
•5+ years of experience in an IT Security/IT Risk environment with a large,
regulated organization.
•Experience with development and administration of risk assessments, reviews,
corrective action planning.
•Must possess strong oral and written communication skills to assist in
maintaining documentation, updating manuals, and producing reports.
•Have keen analytical skills and be a critical thinker.
•Exhibit a high-level of attention to detail.
12.0 USER EXPERIENCE/USER INTERFACE GROUP User Experience Designer Job Description:
UI Designer to create amazing user experiences. Produce clean and artful designs, possess superior UI
skills and be able to translate high-level requirements into interaction flows and artifacts, and transform
them into beautiful, intuitive, and functional user interfaces.
Duties may include some or all of the following:
•Collaborating with customers and engineering to define and implement
innovative solutions for the product direction, visuals and experience.
•Executing all visual design stages from concept to collaboration with
engineering to implement the design.
•Conceptualizing original ideas that bring simplicity and user friendliness to
complex design roadblocks.
•Create wireframes, storyboards, user flows, process flows and site maps to
effectively communicate interaction and design ideas.
•Present and sell designs and key milestone deliverables to peers and executive
level stakeholders.
•Conduct user research and evaluate user feedback.
•Establish and promote design guidelines, best practices and standards.
The following Knowledge, experience, and certifications may be required:
•Proven UI experience.
Page 17 of 18
•Demonstrable UI design skills with a strong portfolio.
•Solid experience in creating wireframes, storyboards, user flows, process flows
and site maps.
•Proficiency in Photoshop, Illustrator, or other visual design and wire-framing
tools.
•Proficiency in HTML, CSS, and JavaScript for rapid prototyping.
•Excellent visual design skills with sensitivity to user-system interaction.
•Ability to present your designs and sell your solutions to various stakeholders.
•Ability to solve problems creatively and effectively.
•Up-to-date with the latest UI trends, techniques, and technologies.
•Experience working in a Custom Application Development environment.
Education may be required - Human-Computer Interaction, Interaction Design, Graphic Design, or
related certificate or degree.
13.0 SPECIAL PROJECTS/EVOLUTION OF SERVICES
See Section 3-4 in Agreement.
Selected examples where a special project approach could be employed include:
•To conduct Business Process Re-engineering Studies.
•To conduct Functional Requirements Definition/Documentation.
•To create and implement an interface between existing applications and
COUNTY software modules.
•To conduct software integration.
•To conduct hardware integration.
•Special consulting expertise to conduct independent enterprise systems audits
for domains, security, storage, records management, etc.
Page 18 of 18
Current Scope of Work
(Part 2)
Page 1 of 5
Genuent Global, LLC shall provide a senior level Mainframe System Programmer who will be responsible
for the following duties until June 2023, approximately.
Experience:
•Minimum 5 years’ experience with mainframe related systems and products, including COBOL,
JCL, PCL codes, VSAM, ACF2, CA-7, CA-11, InterTest, CICS 4.2, PanApt, Panvalet and other
applications support
•Knowledge of mainframe operating systems, including z/OS using CLIST and ISPF dialog panels
for Developers tool box
•Experience with relational / non-relational DB
Essential Skills
•Responsible for creating and maintaining code and database structures
•Responsible for unit testing, batch job execution, and validation against desired outcomes
•Identifies and creates solutions to improve system performance and availability
•Creates system documentation/play book(s) and serves as a lead technical reviewer
•Knowledge of California Property Tax systems, including remittance, cashiering systems, and
web IVR services are desired.
Responsible for the following:
•Mainframe (Property Tax System)
•Business Process Mapping
•Use PCL to manipulate printers
•Manage end users
•Documentation
•Vendor management
Work will be performed remotely, but programmer may be asked to come onsite occasionally.
Page 2 of 5
Sierra Cybernetics, Inc. shall provide a senior level GIS Developer who will be responsible for the following duties
until January 2023:
•Collecting, analyzing, an storing geographical data
•Geocoding data using various tools
•Design, creation, and publishing of dashboards, including time enabled heat maps
•Implementing systems to update and maintain data
•Modeling and visualization of COVID-19 cases
•Development of Choropleth styled map to show trends over time
The Developer should possess at least 5 years experience
•Using spatial data through the use of mapping software ArcGIS Pro. Related systems and products,
including ESRI, SQL, R or Python and other applications support
•Designing digital maps with geographic data from various sources
•Creating shapefiles to merge topographical data with external data by layering external data over
topographical maps
•Using ArcGIS ESRI suite of solutions and development of web applications with an emphasis in ArcGIS
Enterprise portal and online
The Developer should possess these essential skills
•Ability to manipulate, extract, locate and analyze spatial data using ESRI tools
•Ability to develop apps and tools to present GIS data on websites
•Ability of storing vector and raster data types in a relational database management system
•Produce fully functional program with clean, testable, scalable code.
Work will be performed remotely, but the Developer may be asked to come onsite occasionally (about 10% of
the time).
Page 3 of 5
TekSystems Global Services, LLC & TekSystems, Inc.
TekSystems Global Services, LLC & TekSystems, Inc. has been working with the County of Fresno for over
20 years. We have provided resources and IT Services across most of the IT spectrum including PC and
Desktop Support Technicians, Helpdesk Technicians, Network Administrators & Engineers, Software
Developers, Database Developers, UNIX Administrators, Project Managers, Project Coordinators, Trainers
and other IT related skill sets. We have supported most of, if not all the Agencies across the County in
some way, shape or form during that timeframe. We have provided both Staff Augmentation with
contract resources and IT Professional Services where we have brought our thought leadership and
practice methodologies to the projects helping the County solve business problems through technology
services. Contractor is currently providing the following services:
•We have provided 4 resources supporting ISD’s central IT Desktop Support team that are working
on a PC deployment project for the American Recovery Plan act (ARPA).
•We have provided 6 COVID Support Analysts to support COVID data analysis activities for the
Healthcare Agency. They will be starting next week and work for 2+ months.
•We are currently working with the County on 4 Vote Center projects that will take place in 2022,
the earliest of which is April 2022. They include 2 large scale projects and 2 small scale projects.
We are currently working with the Department to ensure that all staffing needs are met. Because
these events require advanced planning and becuase of the specialty and criticality surrounding
elections, we will be assisting the County Department for election events in 2022.
•We are currently working with DSS Move project to move 500+ people from multiple locations
down to one consolidated location.
Page 4 of 5
Agreeya Solutions, Inc. – Scope of Work
Current PRI MS modules being developed and improved for FY 2022/2023 are stated below. Scope of
Work will take place at the Juvenile Justice Campus facility (JJC).
IT Project Planned
Completion
Expand and improve Sheriff data integration to use web services API. Qtr 2 - 2022
Expand Probation eFiling system to integrate into Public Defender new Justice
Nexus CMS.
Qtr 2 - 2022
Create new Pretrial expansion dashboard with customizable widgets, ad-hoc
reporting for Superior Court.
Qtr 3 - 2022
Update Probation personnel training with new features and tracking. Include
Laserfiche scanning support and integration.
Qtr 3 - 2022
Develop new Averhealth drug testing integration using Averhealth web API. Qtr 4 - 2022
Update Victim Services module with Laserfiche document scanning support
and screen changes for updated Victim Services services.
Qtr 4 - 2022
Develop Pretrail Probation report integration into Court EPCD system for judge
review and decision.
Qtr 4 - 2022
Develop new JJC DOJ CHI/SecureTrack tracking. Qtr 1 - 2023
Replace law enforcement Sharenet web application and move into PRI MS
framework.
Qtr 2 - 2023
Fix current performance issues and optimize PRI MS back-end code by
migrating to .NET Core framework.
Qtr 2 – 2023
Migrate remaining department MS Access reports into SQL Reporting Services
and DevExpress reporting.
Qtr 3 - 2023
Page 5 of 5
Attachment C
Min ($/hr)Max ($/hr)Min ($/hr)Max ($/hr)Min ($/hr)Max ($/hr)
Project Manager 70.00$ 85.00$ 85.00$ 100.00$ 95.00$ 125.00$
Program Manager 75.00$ 90.00$ 85.00$ 105.00$ 100.00$ 130.00$
Enterprise Architect 90.00$ 110.00$ 95.00$ 135.00$ 110.00$ 155.00$
Application Architect 85.00$ 100.00$ 95.00$ 125.00$ 105.00$ 145.00$
Data Architect 80.00$ 95.00$ 85.00$ 120.00$ 120.00$ 135.00$
Programmer (Web)70.00$ 95.00$ 85.00$ 115.00$ 95.00$ 130.00$
Programmer (Others)65.00$ 95.00$ 80.00$ 115.00$ 90.00$ 130.00$
Technical ERP 85.00$ 110.00$ 100.00$ 125.00$ 110.00$ 160.00$
Functional (ERP)95.00$ 125.00$ 105.00$ 140.00$ 120.00$ 175.00$
Business/Systems Analyst 65.00$ 80.00$ 75.00$ 93.00$ 85.00$ 115.00$
Database Administrator 70.00$ 88.00$ 85.00$ 105.00$ 95.00$ 125.00$
HelpDesk/Desktop Support/IT Technician 33.00$ 47.00$ 40.00$ 65.00$ 50.00$ 75.00$
Network Admininstrator 65.00$ 80.00$ 70.00$ 95.00$ 80.00$ 125.00$
Technical Writer 55.00$ 75.00$ 65.00$ 90.00$ 80.00$ 110.00$
System Security Administrator 75.00$ 90.00$ 85.00$ 115.00$ 95.00$ 130.00$
Security Specialist 88.00$ 110.00$ 95.00$ 125.00$ 105.00$ 145.00$
Subject Matter Expert (SME)90.00$ 120.00$ 105.00$ 135.00$ 115.00$ 150.00$
Legend:
Level 1: 1 - 3 years of experience
Level 2: 3 to 7 years of experience
Level 3: 7 years + experience
Level 1 Level 2 Level 3
Agile Global Solutions, Inc rate sheet for County of Fresno
Agile Global Solutions, Inc.Attachment C - Pricing
Page 1 of 14
1 of 1
Genuent Global LLC, www.genuent.com
3611 S. Harbor Blvd, Suite 160, Santa Ana, CA 92704
Genuent Global LLC – Cost Sheet for Fresno County
On-call Support Services for Information Technology
Below are the Genuent Global LLC hourly bill rate ranges for several IT Consultant labor categories. We are proposing
the below fixed rates for a five (5) years of contract duration.
Genuent will not necessarily submit candidates at the top of each of each of the bill rates. Genuent will always strive to
present excellent candidates who will fit into the budget the County has for each requirement.
Consultant Type Billing Rate per Hour to County (range of
rates)
Comments
Project management skills and
expertise
$80.00 - $131.00
Systems administration skills and
expertise
$80.00 - $114.00
Network engineer skills and
expertise
$84.00 - $117.00
Cyber Security $81.00 - $135.00
Technical analysis skills and
expertise
$70.00– $105.00
Customer service technical support
skills and expertise
$35.00 - 45.00
Application development skills and
expertise (Application and
Programming Support & DBA)
$85.00 - $120.00
Web/SharePoint development skills
and expertise
$89.00 - 112.00
Financial analysis skills and
expertise
$85.00 - $96.00
Business analysis skills and
expertise
$80.00 - $99.50
Desktop support/Radio Support $35.00 - $43.00
GIS $70.00 – $118.00
Other $163.00 Senior SAP/PeopleSoft or
other special skills &
experience
Genuent Global, LLCAttachment C - Pricing
Page 2 of 14
Agreeya Solutions, Inc.Attachment C - PricingPage 3 of 14
Agreeya Solutions, Inc.Attachment C - PricingPage 4 of 14
IT Professional Services: Covering services provided by AgreeYa Solutions, Inc's that utilizes their own resources, directemployees and/or subcontractors, to meet an expected and agreed upon deliverable. Services to be provided are highly specialized functions, typically of a technical nature, with respect to information technology services to the COUNTY on a project by project basis; each project to be defined by mutually agreed to Scope or Statement of Work (SOW), which will begenerated independently by COUNTY. The billing is quoted on a firm, fixed hourly billing rate for the supplier's identified professional services role offered.Agreeya Solutions, Inc.Attachment C - PricingPage 5 of 14
IT Professional ServicesAgreeya Solutions, Inc.Attachment C - PricingPage 6 of 14
IT Professional ServicesAgreeya Solutions, Inc.IT Professional Services: Covering services provided by AgreeYa Solutions, Inc's that utilizes their own resources, directemployees and/or subcontractors, to meet an expected and agreed upon deliverable. Services to be provided are highly specialized functions, typically of a technical nature, with respect to information technology services to the COUNTY on a project by project basis; each project to be defined by mutually agreed to Scope or Statement of Work (SOW), which will begenerated independently by COUNTY. The billing is quoted on a firm, fixed hourly billing rate for the supplier's identified professional services role offered.Attachment C - PricingPage 7 of 14
IT Services Year 1 Year 2 Year 3 Year 4 Year 5
App and Development Services
Systems Analyst 95.00$ $ 98.33 $ 101.77 $ 105.33 $ 109.01
Programmer / Developer 115.00$ $ 119.03 $ 123.19 $ 127.50 $ 131.97
Web Developer 110.00$ $ 113.85 $ 117.83 $ 121.96 $ 126.23
Database Administrator 120.00$ $ 124.20 $ 128.55 $ 133.05 $ 137.70
Document Imaging Specialist 70.00$ $ 72.45 $ 74.99 $ 77.61 $ 80.33
BI Specialist 95.00$ $ 98.33 $ 101.77 $ 105.33 $ 109.01
Mobile App Developer 115.00$ $ 119.03 $ 123.19 $ 127.50 $ 131.97
Project Management & Business Analysis
IT Business Analyst 95.00$ $ 98.33 $ 101.77 $ 105.33 $ 109.01
Project Lead 120.00$ $ 124.20 $ 128.55 $ 133.05 $ 137.70
Technology Consultant 160.00$ $ 165.60 $ 171.40 $ 177.39 $ 183.60
GIS Services
GIS Administrator 65.00$ $ 67.28 $ 69.63 $ 72.07 $ 74.59
GIS Analyst/Programmer 92.00$ $ 95.22 $ 98.55 $ 102.00 $ 105.57
GIS Intern 22.00$ $ 22.77 $ 23.57 $ 24.39 $ 25.25
Network & Telecommunications Services
Infrastructure Architect 110.00$ $ 113.85 $ 117.83 $ 121.96 $ 126.23
Network Engineer 92.00$ $ 95.22 $ 98.55 $ 102.00 $ 105.57
Network Security Engineer 125.00$ $ 129.38 $ 133.90 $ 138.59 $ 143.44
Network Specialist - LAN 55.00$ $ 56.93 $ 58.92 $ 60.98 $ 63.11
Wireless Infrstructure Engineer 100.00$ $ 103.50 $ 107.12 $ 110.87 $ 114.75
Telecom VOIP Administrator 60.00$ $ 62.10 $ 64.27 $ 66.52 $ 68.85
Telecom VOIP Sys Engineer 76.00$ $ 78.66 $ 81.41 $ 84.26 $ 87.21
Data Center & Operations
Sys Architect and Engineer 120.00$ $ 124.20 $ 128.55 $ 133.05 $ 137.70
Sys Administrator 85.00$ $ 87.98 $ 91.05 $ 94.24 $ 97.54
Data Center Engineer 52.00$ $ 53.82 $ 55.70 $ 57.65 $ 59.67
Cybersecurity
Cybersecurity Engineer 125.00$ $ 129.38 $ 133.90 $ 138.59 $ 143.44
Cybersecurity Analyst 85.00$ $ 87.98 $ 91.05 $ 94.24 $ 97.54
Desktop Support and Helpdesk
Tech Support Lead 52.00$ $ 53.82 $ 55.70 $ 57.65 $ 59.67
Tech Support Specialist 47.00$ $ 48.65 $ 50.35 $ 52.11 $ 53.93
Tech Support Intern 26.00$ $ 26.91 $ 27.85 $ 28.83 $ 29.84
*The following rates are maximums for Senior level personnel. They may be discounted per specific tasking.
Sierra Cybernetic, Inc.
Sierra Cybernetics, Inc.Attachment C - Pricing
Page 8 of 14
Minimum Maximum Minimum Maximum Minimum Maximum
1 Agile Coach 107.25$ 124.95$ 121.56$ 147.00$ 143.01$ 205.80$
2 Agile Scrum Master 57.20$ 73.50$ 71.51$ 95.55$ 92.96$ 132.30$
3 AI/ML Engineer 71.50$ 88.20$ 85.81$ 110.25$ 90.00$ 147.00$
4 Android Developer 42.90$ 58.80$ 57.21$ 88.20$ 85.81$ 124.95$
5 Application Developer 42.90$ 58.80$ 57.21$ 88.20$ 85.81$ 124.95$
6 AUTO CAD Drafter 35.75$ 51.45$ 50.06$ 73.50$ 71.51$ 110.25$
7 AV Technician 25.74$ 32.34$ 31.47$ 41.16$ 40.05$ 52.92$
8 AWS Developer 57.20$ 80.85$ 78.66$ 102.90$ 100.11$ 132.30$
9 Big Data Administrator 57.20$ 73.50$ 71.51$ 95.55$ 92.96$ 139.65$
10 Big Data Developer 57.20$ 73.50$ 71.51$ 95.55$ 92.96$ 139.65$
11 BigData Specialist 64.35$ 80.85$ 78.66$ 102.90$ 100.11$ 147.00$
12 BioMed Tech 42.90$ 58.80$ 57.21$ 88.20$ 85.81$ 132.30$
13 Business Architect 71.50$ 88.20$ 85.81$ 124.95$ 121.56$ 183.75$
14 Business Intelligence Specialist 57.20$ 73.50$ 71.51$ 95.55$ 92.96$ 132.30$
15 Business Objects Developer 42.90$ 58.80$ 57.21$ 88.20$ 85.81$ 147.00$
16 Business Systems Analyst 42.90$ 51.45$ 50.06$ 73.50$ 71.51$ 102.90$
17 Change Management Specialist 42.90$ 58.80$ 57.21$ 88.20$ 85.81$ 124.95$
18 Chatbot Developer 57.20$ 73.50$ 71.51$ 95.55$ 92.96$ 132.30$
19 CISSP 64.35$ 80.85$ 78.66$ 102.90$ 100.11$ 139.65$
20 Citrix Administrator 42.90$ 58.80$ 57.21$ 88.20$ 85.81$ 124.95$
21 Cloud Administrator 71.50$ 88.20$ 85.81$ 110.25$ 107.26$ 139.65$
22 Cloud Architect 78.65$ 95.55$ 92.96$ 124.95$ 121.56$ 183.75$
23 Cloud Architect (AWS/ Azure/ Google)78.65$ 95.55$ 92.96$ 124.95$ 121.56$ 183.75$
24 Cloud Computing Engineer 71.50$ 88.20$ 85.81$ 110.25$ 107.26$ 139.65$
25 Cloud Developer 71.50$ 88.20$ 85.81$ 110.25$ 107.26$ 139.65$
26 Cloud Engineer 71.50$ 88.20$ 85.81$ 110.25$ 107.26$ 139.65$
27 Cloud Specialist 71.50$ 88.20$ 85.81$ 110.25$ 107.26$ 139.65$
28 Cognos Developer 42.90$ 58.80$ 57.21$ 88.20$ 85.81$ 124.95$
29 CRM Specialist ( MS Dynamics/ Salesforce etc.)71.50$ 88.20$ 85.81$ 110.25$ 107.26$ 139.65$
30 Customer Service Representative 21.45$ 26.46$ 25.75$ 36.75$ 35.76$ 49.98$
31 Cyber Security 57.20$ 73.50$ 71.51$ 95.55$ 92.96$ 124.95$
32 Cyber Security Analyst 64.35$ 80.85$ 78.66$ 102.90$ 100.11$ 132.30$
33 Cyber Security Engineer 71.50$ 88.20$ 85.81$ 110.25$ 107.26$ 139.65$
34 Cybersecurity Analyst 64.35$ 80.85$ 78.66$ 102.90$ 100.11$ 132.30$
35 Cybersecurtiy Architect 78.65$ 95.55$ 92.96$ 124.95$ 121.56$ 183.75$
36 Data Architect 78.65$ 95.55$ 92.96$ 124.95$ 121.56$ 183.75$
37 Data Modeler 42.90$ 58.80$ 57.21$ 80.85$ 78.66$ 110.25$
38 Data Scientist 64.35$ 73.50$ 71.51$ 102.90$ 100.11$ 139.65$
39 Data Strategist 78.65$ 95.55$ 92.96$ 117.60$ 114.41$ 147.00$
40 Data Warehouse Analyst 42.90$ 51.45$ 50.06$ 73.50$ 71.51$ 102.90$
41 Database Administrator 42.90$ 58.80$ 57.21$ 88.20$ 85.81$ 124.95$
42 DevOps Developer 42.90$ 58.80$ 57.21$ 88.20$ 85.81$ 139.65$
43 DevOps Engineer 57.20$ 73.50$ 71.51$ 102.90$ 100.11$ 147.00$
44 DevOps Manager 71.50$ 88.20$ 85.81$ 117.60$ 114.41$ 183.75$
45 DevOPs Specialist 57.20$ 73.50$ 71.51$ 102.90$ 100.11$ 147.00$
46 Digital Transformation Specialist ( Microservices,
API Management, Chatbot, RPA,AI/ML etc)71.50$ 88.20$ 85.81$ 117.60$ 114.41$ 183.75$
47 Disaster Recovery Specialist 57.20$ 73.50$ 71.51$ 95.55$ 92.96$ 124.95$
48 Enterprise Architect 71.50$ 88.20$ 85.81$ 124.95$ 121.56$ 183.75$
49 Enterprise Health Archiect 71.50$ 88.20$ 85.81$ 124.95$ 121.56$ 183.75$
50 Enterprise Security 64.35$ 80.85$ 78.66$ 102.90$ 100.11$ 147.00$
51 ERP Cloud Engineer 71.50$ 88.20$ 85.81$ 117.60$ 114.41$ 183.75$
52 ERP Cloud Infrastructure Architect 71.50$ 88.20$ 85.81$ 117.60$ 114.41$ 183.75$
53 ERP Engineer 71.50$ 88.20$ 85.81$ 117.60$ 114.41$ 183.75$
54 ERP Functional Consultant 71.50$ 88.20$ 85.81$ 117.60$ 114.41$ 183.75$
55 ERP Solution Architect 71.50$ 88.20$ 85.81$ 117.60$ 114.41$ 183.75$
56 ETL Developer 42.90$ 58.80$ 57.21$ 88.20$ 85.81$ 124.95$
57 Field Service Engineer 25.74$ 38.22$ 37.19$ 55.86$ 54.35$ 73.50$
58 Functional ERP Consultant 71.50$ 88.20$ 85.81$ 117.60$ 114.41$ 183.75$
59 Functional Specialist 71.50$ 88.20$ 85.81$ 117.60$ 114.41$ 183.75$
60 Hadoop Specialist 57.20$ 73.50$ 71.51$ 95.55$ 92.96$ 132.30$
61 Health Strategic Consultant 71.50$ 88.20$ 85.81$ 117.60$ 114.41$ 183.75$
62 Helpdesk Technician 25.74$ 32.34$ 31.47$ 41.16$ 40.05$ 52.92$
63 HubSpot Implementation Specialist 64.35$ 80.85$ 78.66$ 110.25$ 107.26$ 161.70$
64 Hyland -Onbase Consultant 64.35$ 80.85$ 78.66$ 110.25$ 107.26$ 161.70$
65 IAM Architect 71.50$ 88.20$ 85.81$ 117.60$ 114.41$ 183.75$
66 IBM Tririga Architect 42.90$ 66.15$ 64.36$ 102.90$ 100.11$ 147.00$
67 IBM Tririga Developer 42.90$ 66.15$ 64.36$ 102.90$ 100.11$ 147.00$
68 IBM Tririga Package Consultant 42.90$ 66.15$ 64.36$ 102.90$ 100.11$ 147.00$
69 Identity Management 42.90$ 58.80$ 57.21$ 88.20$ 85.81$ 124.95$
70 Information Assurance Engineer 57.20$ 73.50$ 71.51$ 102.90$ 100.11$ 161.70$
71 Infrastructure Core Services Specialist 57.20$ 73.50$ 71.51$ 102.90$ 100.11$ 161.70$
72 Instructional Designer 42.90$ 58.80$ 57.21$ 80.85$ 78.66$ 110.25$
73 Integration Specialist 57.20$ 73.50$ 71.51$ 102.90$ 100.11$ 147.00$
74 iOS Developer 42.90$ 58.80$ 57.21$ 88.20$ 85.81$ 147.00$
75 IT Administrator 42.90$ 58.80$ 57.21$ 88.20$ 85.81$ 124.95$
76 IT Architect 71.50$ 88.20$ 85.81$ 124.95$ 121.56$ 183.75$
77 IT Auditor 42.90$ 58.80$ 57.21$ 88.20$ 85.81$ 124.95$
78 IT Developer 42.90$ 58.80$ 57.21$ 88.20$ 85.81$ 147.00$
79 IT Helpdesk / Desktop Support 25.74$ 32.34$ 31.47$ 41.16$ 40.05$ 52.92$
80 IT Manager 71.50$ 88.20$ 85.81$ 124.95$ 121.56$ 183.75$
81 IT Project Manager 42.90$ 58.80$ 57.21$ 88.20$ 85.81$ 124.95$
82 IT Research Analyst 42.90$ 58.80$ 57.21$ 88.20$ 85.81$ 124.95$
83 IT Security Administrator 42.90$ 58.80$ 57.21$ 88.20$ 85.81$ 124.95$
IT Temp Services
Roles Bill Rate ($/Hr)
JUNIOR LEVEL (1-3- YEARS)INTERMEDIATE LEVEL (4-6 YEARS)
Bill Rate ($/Hr)
SENIOR LEVEL (6+ YEARS)
Bill Rate ($/Hr)
TekSystems Global Services, LLC & TekSystems, Inc.
Page 9 of 14
Attachment C - Pricing
Minimum Maximum Minimum Maximum Minimum Maximum
84 IT Security Auditor 57.20$ 73.50$ 71.51$ 95.55$ 92.96$ 124.95$
85 IT Strategy Consultant 71.50$ 88.20$ 85.81$ 117.60$ 114.41$ 161.70$
86 ITIL/ITSM 42.90$ 58.80$ 57.21$ 88.20$ 85.81$ 147.00$
87 Java Developer 42.90$ 58.80$ 57.21$ 88.20$ 85.81$ 147.00$
88 Linux Administrator 42.90$ 58.80$ 57.21$ 88.20$ 85.81$ 124.95$
89 LMS Administrator 42.90$ 58.80$ 57.21$ 88.20$ 85.81$ 124.95$
90 Machine Learning Scientist 64.35$ 80.85$ 78.66$ 102.90$ 100.11$ 147.00$
91 Mainframe Analyst 42.90$ 51.45$ 50.06$ 73.50$ 71.51$ 102.90$
92 Mainframe Developer 42.90$ 58.80$ 57.21$ 88.20$ 85.81$ 147.00$
93 Mainframe Operator 42.90$ 51.45$ 50.06$ 73.50$ 71.51$ 102.90$
94 Management Consultant 71.50$ 88.20$ 85.81$ 132.30$ 128.71$ 220.05$
95 Middleware Developer 42.90$ 58.80$ 57.21$ 88.20$ 57.21$ 88.20$
96 Mobile App Developer 42.90$ 58.80$ 57.21$ 88.20$ 85.81$ 147.00$
97 MS Access Developer 42.90$ 58.80$ 57.21$ 88.20$ 57.21$ 88.20$
98 Mulesoft Integrators 64.35$ 80.85$ 78.66$ 102.90$ 100.11$ 147.00$
99 NET Developer 57.20$ 73.50$ 71.51$ 102.90$ 100.11$ 147.00$
100 Network Administrator 42.90$ 58.80$ 57.21$ 88.20$ 85.81$ 124.95$
101 Network Engineer 50.05$ 66.15$ 64.36$ 102.90$ 100.11$ 161.70$
102 OnBase Admin 57.20$ 73.50$ 71.51$ 102.90$ 100.11$ 139.65$
103 Oracle Cloud Consultant 71.50$ 88.20$ 85.81$ 117.60$ 114.41$ 183.75$
104 Oracle EBS Functional Consultant 71.50$ 88.20$ 85.81$ 117.60$ 114.41$ 183.75$
105 PACS Admin 42.90$ 58.80$ 57.21$ 88.20$ 85.81$ 124.95$
106 PACS Administrator 42.90$ 58.80$ 57.21$ 88.20$ 85.81$ 124.95$
107 Pandemic SME 42.90$ 58.80$ 57.21$ 88.20$ 85.81$ 124.95$
108 Pandemic Support 42.90$ 58.80$ 57.21$ 88.20$ 85.81$ 124.95$
109 Peoplesoft Commitment Accounting 42.90$ 58.80$ 57.21$ 80.85$ 78.66$ 104.30$
110 PeopleSoft Developer 42.90$ 58.80$ 57.21$ 88.20$ 57.21$ 88.20$
111 Peripheral Equipment Operator 25.74$ 38.22$ 37.19$ 55.86$ 54.35$ 73.50$
112 Process Mining Analyst 42.90$ 58.80$ 57.21$ 80.85$ 78.66$ 104.30$
113 Process Mining Engineer 50.05$ 66.15$ 64.36$ 88.20$ 85.81$ 124.95$
114 Program Manager 57.20$ 73.50$ 71.51$ 102.90$ 100.11$ 139.65$
115 Programmer, Advanced Technology 50.05$ 66.15$ 64.36$ 88.20$ 85.81$ 124.95$
116 Project Manager 42.90$ 58.80$ 57.21$ 88.20$ 85.81$ 124.95$
117 QA Analyst 42.90$ 51.45$ 50.06$ 73.50$ 71.51$ 102.90$
118 Release Management 42.90$ 58.80$ 57.21$ 88.20$ 85.81$ 124.95$
119 Robotic Process Automation Developer 57.20$ 73.50$ 71.51$ 95.55$ 92.96$ 132.30$
120 Saleforce.com Consultants 57.20$ 73.50$ 71.51$ 110.25$ 107.26$ 183.75$
121 Salesforce Developer 42.90$ 58.80$ 57.21$ 88.20$ 85.81$ 161.70$
122 SAP BASIS Administrator 57.20$ 73.50$ 71.51$ 102.90$ 100.11$ 161.70$
123 SAP BW/BI Programmer/Analyst 71.50$ 88.20$ 85.81$ 117.60$ 114.41$ 183.75$
124 SAP Developers 71.50$ 88.20$ 85.81$ 117.60$ 114.41$ 183.75$
125 SAP Functional Consultant 71.50$ 88.20$ 85.81$ 117.60$ 114.41$ 183.75$
126 SAP Hanna Functional Expert 71.50$ 88.20$ 85.81$ 117.60$ 114.41$ 183.75$
127 SAP S4 HANA 71.50$ 88.20$ 85.81$ 117.60$ 114.41$ 183.75$
128 ServiceNow Architect 78.65$ 95.55$ 92.96$ 124.95$ 121.56$ 183.75$
129 ServiceNow Dev/ Eng/ Arch 78.65$ 95.55$ 92.96$ 124.95$ 121.56$ 183.75$
130 ServiceNow Developer 64.35$ 80.85$ 78.66$ 102.90$ 100.11$ 139.65$
131 SharePoint Administrator 42.90$ 58.80$ 57.21$ 88.20$ 85.81$ 124.95$
132 SharePoint Technical Specialist 64.35$ 80.85$ 78.66$ 102.90$ 100.11$ 139.65$
133 Site Reliability Engineer 50.05$ 66.15$ 64.36$ 102.90$ 100.11$ 161.70$
134 SnapLogic / Data Integration Engineer 64.35$ 80.85$ 78.66$ 102.90$ 100.11$ 147.00$
135 Software Developer 42.90$ 58.80$ 57.21$ 88.20$ 85.81$ 147.00$
136 Software Engineer 42.90$ 58.80$ 57.21$ 88.20$ 85.81$ 124.95$
137 Solutions Architect 71.50$ 88.20$ 85.81$ 124.95$ 121.56$ 183.75$
138 SQL DBA 42.90$ 58.80$ 57.21$ 88.20$ 85.81$ 124.95$
139 Statistical Programmer 42.90$ 58.80$ 57.21$ 88.20$ 85.81$ 124.95$
140 Systems Administrator 42.90$ 58.80$ 57.21$ 88.20$ 85.81$ 124.95$
141 Technical Conusltant 21.45$ 66.15$ 64.36$ 124.95$ 121.56$ 242.55$
142 Technical ERP Consultant 71.50$ 88.20$ 85.81$ 117.60$ 114.41$ 183.75$
143 Technical Specialist 21.45$ 66.15$ 64.36$ 124.95$ 121.56$ 242.55$
144 Technical Writer 42.90$ 51.45$ 50.06$ 66.15$ 64.36$ 95.55$
145 Telecom Analyst 31.46$ 38.22$ 37.19$ 48.51$ 47.20$ 61.74$
146 Telecom Engineer 28.60$ 44.10$ 42.91$ 73.50$ 71.51$ 117.60$
147 Telecom Technician 25.74$ 32.34$ 31.47$ 41.16$ 40.05$ 52.92$
148 UX Researcher 57.20$ 73.50$ 71.51$ 95.55$ 92.96$ 147.00$
149 UX/UI Designer 42.90$ 58.80$ 57.21$ 88.20$ 85.81$ 147.00$
150 VMWare Engineer 57.20$ 73.50$ 71.51$ 95.55$ 92.96$ 139.65$
151 Web Developer 42.90$ 58.80$ 57.21$ 88.20$ 85.81$ 147.00$
152 Workday Consultant 71.50$ 88.20$ 85.81$ 117.60$ 114.41$ 183.75$
IT Temp Services
Bill Rate ($/Hr)Bill Rate ($/Hr)Bill Rate ($/Hr)Roles
JUNIOR LEVEL (1-3- YEARS)INTERMEDIATE LEVEL (4-6 YEARS)SENIOR LEVEL (6+ YEARS)
TekSystems Global Services, LLC & TekSystems, Inc.
Page 10 of 14
Attachment C - Pricing
Minimum Maximum Minimum Maximum Minimum Maximum
1 Active Directory Engineer 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 127.50$
2 Administrative Assistant 24.00$ 39.00$ 39.00$ 51.00$ 51.00$ 67.50$
3 Advanced Technology Specialist 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 150.00$
4 Agile Coach 112.50$ 127.50$ 127.50$ 150.00$ 150.00$ 210.00$
5 AI/ML Engineer 75.00$ 90.00$ 90.00$ 112.50$ 112.50$ 150.00$
6 Amazon Architect 82.50$ 97.50$ 97.50$ 127.50$ 127.50$ 187.50$
7 Analyst - Business 45.00$ 52.50$ 52.50$ 75.00$ 75.00$ 105.00$
8 Analyst - Financial 45.00$ 52.50$ 52.50$ 75.00$ 75.00$ 105.00$
9 Analyst - Risk Assessment 45.00$ 52.50$ 52.50$ 75.00$ 75.00$ 105.00$
10 Analyst - Technical 45.00$ 60.00$ 60.00$ 82.50$ 82.50$ 112.50$
11 Analyst-Re-engineering 45.00$ 60.00$ 60.00$ 82.50$ 82.50$ 112.50$
12 Application Developer 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 150.00$
13 Application Support and/or Implementation 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 127.50$
14 APPS Programmer/Analyst 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 150.00$
15 APPS Systems Engineer 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 150.00$
16 Architect 75.00$ 90.00$ 90.00$ 127.50$ 127.50$ 187.50$
17 Architecture Planning & Assessment- Business 75.00$ 90.00$ 90.00$ 127.50$ 127.50$ 187.50$
18 Architecture Planning & Assessment-
Information/ Data 75.00$ 90.00$ 90.00$ 127.50$ 127.50$ 187.50$
19 Architecture Planning & Assessment- Security 75.00$ 90.00$ 90.00$ 127.50$ 127.50$ 187.50$
20 Architecture Planning & Assessment- Technical 75.00$ 90.00$ 90.00$ 127.50$ 127.50$ 187.50$
21 Automation Tester/SDET 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 127.50$
22 AWS & Azure Cloud 75.00$ 90.00$ 90.00$ 112.50$ 112.50$ 150.00$
23 AWS Engineer 75.00$ 90.00$ 90.00$ 112.50$ 112.50$ 165.00$
24 Azure Architect 82.50$ 97.50$ 97.50$ 127.50$ 127.50$ 187.50$
25 Banner Consultant 60.00$ 75.00$ 75.00$ 90.00$ 90.00$ 112.50$
26 BigData Specialist 67.50$ 82.50$ 82.50$ 105.00$ 105.00$ 150.00$
27 Block Chain Consultant 67.50$ 82.50$ 82.50$ 105.00$ 105.00$ 150.00$
28 Business Analyst 45.00$ 52.50$ 52.50$ 75.00$ 75.00$ 105.00$
29 Business Applications Analyst 45.00$ 52.50$ 52.50$ 75.00$ 75.00$ 105.00$
30 Business Intelligence 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 150.00$
31 Business Process Analyst 45.00$ 52.50$ 52.50$ 75.00$ 75.00$ 105.00$
32 Business Process Consultant 45.00$ 52.50$ 52.50$ 75.00$ 75.00$ 105.00$
33 Business Systems Analyst 45.00$ 52.50$ 52.50$ 75.00$ 75.00$ 105.00$
34 Business Systems Consultant 45.00$ 52.50$ 52.50$ 75.00$ 75.00$ 105.00$
35 CCIE Engineer 105.00$ 127.50$ 127.50$ 157.50$ 157.50$ 187.50$
36 CCNA 75.00$ 90.00$ 90.00$ 112.50$ 112.50$ 142.50$
37 CCNP 90.00$ 105.00$ 105.00$ 127.50$ 127.50$ 157.50$
38 Chatbot Developer 60.00$ 75.00$ 75.00$ 97.50$ 97.50$ 135.00$
39 CI-CD manager 75.00$ 90.00$ 90.00$ 112.50$ 112.50$ 165.00$
40 Cloud Architect 82.50$ 97.50$ 97.50$ 127.50$ 127.50$ 187.50$
41 Cloud Architect (AWS/ Azure/ Google)82.50$ 97.50$ 97.50$ 127.50$ 127.50$ 187.50$
42 Cloud Engineer 75.00$ 90.00$ 90.00$ 120.00$ 120.00$ 142.50$
43 Cloud Specialist 75.00$ 90.00$ 90.00$ 112.50$ 112.50$ 142.50$
44 Cloud Systems Consultant 75.00$ 90.00$ 90.00$ 112.50$ 112.50$ 150.00$
45 COBOL 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 150.00$
46 Computer Operations Analyst 45.00$ 52.50$ 52.50$ 75.00$ 75.00$ 105.00$
47 Computer Operations Tech 45.00$ 52.50$ 52.50$ 75.00$ 75.00$ 105.00$
48 Computer Programmer 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 135.00$
49 CRM Specialist ( MS Dynamics/ Salesforce etc.)75.00$ 90.00$ 90.00$ 112.50$ 112.50$ 150.00$
50 CX Interaction Designer 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 127.50$
51 CX Producer 60.00$ 75.00$ 75.00$ 105.00$ 105.00$ 150.00$
52 CX Senior Producer 75.00$ 90.00$ 90.00$ 120.00$ 120.00$ 172.50$
53 Cyber Security 60.00$ 75.00$ 75.00$ 97.50$ 97.50$ 135.00$
54 Cyber Security Analyst 67.50$ 82.50$ 82.50$ 105.00$ 105.00$ 150.00$
55 Cyber Security Engineer 75.00$ 90.00$ 90.00$ 112.50$ 112.50$ 165.00$
56 Data Administration 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 127.50$
57 Data Analyst 45.00$ 52.50$ 52.50$ 75.00$ 75.00$ 105.00$
58 Data Architecture design and/or Implementation 75.00$ 90.00$ 90.00$ 127.50$ 127.50$ 187.50$
59 Data Base Developer 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 150.00$
60 Data Center Engineer 60.00$ 75.00$ 75.00$ 97.50$ 97.50$ 127.50$
61 Data Scientist 67.50$ 82.50$ 82.50$ 105.00$ 105.00$ 150.00$
62 Data warehouse Lead Analyst 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 127.50$
63 Data Warehouse Manager 75.00$ 90.00$ 90.00$ 120.00$ 120.00$ 180.00$
64 Data Warehouse Reporting - Business Intelligence 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 150.00$
65 Data Wharehouse Architect 82.50$ 97.50$ 97.50$ 127.50$ 127.50$ 187.50$
66 Database - DB2 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 150.00$
67 Database - Design/Architect 75.00$ 90.00$ 90.00$ 127.50$ 127.50$ 187.50$
68 Database - MS Access 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 150.00$
69 Database - MS SQL 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 150.00$
70 Database - Oracle 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 150.00$
71 Database Analyst 45.00$ 52.50$ 52.50$ 75.00$ 75.00$ 105.00$
72 Database Specialist 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 150.00$
73 DataStage ETL Developer/Analyst 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 150.00$
74 Delpoyment Engineer 60.00$ 75.00$ 75.00$ 97.50$ 97.50$ 135.00$
75 Deployment Specialist - CA Service Desk Plus 27.00$ 33.00$ 33.00$ 42.00$ 42.00$ 54.00$
76 Desktop - Application (Design & Development)33.00$ 42.00$ 42.00$ 57.00$ 57.00$ 82.50$
77 Desktop - Operating System 27.00$ 33.00$ 33.00$ 42.00$ 42.00$ 54.00$
78 Desktop - Security 33.00$ 42.00$ 42.00$ 57.00$ 57.00$ 82.50$
79 Desktop - Support 27.00$ 33.00$ 33.00$ 42.00$ 42.00$ 54.00$
80 Developer/Analyst 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 150.00$
IT PROFESSIONAL SERVICES
Roles Bill Rate ($/Hr)Bill Rate ($/Hr)Bill Rate ($/Hr)
TekSystems Global Services, LLC & TekSystems, Inc.
Page 11 of 13
Attachment C - Pricing
Minimum Maximum Minimum Maximum Minimum Maximum
81 Developer/Application Specialist -
Java/JSP/Servlets/XML 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 150.00$
82 Developer/Application Specialist - PHP (Hypertext
Preprocessor)45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 150.00$
83 Developer/Application Specialist -.NET/ASPN
Visual Basic 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 150.00$
84 DevOps Engineer 60.00$ 75.00$ 75.00$ 97.50$ 97.50$ 135.00$
85 DevOPs Specialist 60.00$ 75.00$ 75.00$ 97.50$ 97.50$ 135.00$
86 Digital Transformation Specialist ( Microservices,
API Management, Chatbot, RPA,AI/ML etc)75.00$ 90.00$ 90.00$ 112.50$ 112.50$ 150.00$
87 Director of HIM 112.50$ 127.50$ 127.50$ 142.50$ 142.50$ 165.00$
88 Director Program Manager 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 127.50$
89 Director Technology 90.00$ 127.50$ 127.50$ 165.00$ 165.00$ 202.50$
90 Distributed Server 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 127.50$
91 Document Composition 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 127.50$
92 Documentation Specialist 45.00$ 52.50$ 52.50$ 75.00$ 75.00$ 105.00$
93 E-Business Sys Consultant 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 127.50$
94 Eclipsys -- Analyst 52.50$ 67.50$ 67.50$ 82.50$ 82.50$ 97.50$
95 Eclipsys -- Build Analyst 60.00$ 75.00$ 75.00$ 90.00$ 90.00$ 112.50$
96 Eclipsys -- Go Live Support 52.50$ 67.50$ 67.50$ 75.00$ 82.50$ 97.50$
97 Eclipsys -- Principal Trainer 60.00$ 75.00$ 75.00$ 90.00$ 90.00$ 112.50$
98 Eclipsys -- Program Manager 75.00$ 90.00$ 90.00$ 105.00$ 105.00$ 127.50$
99 Eclipsys -- Project Manager 60.00$ 75.00$ 75.00$ 90.00$ 90.00$ 112.50$
100 Eclipsys -- Trainer 52.50$ 67.50$ 67.50$ 75.00$ 82.50$ 97.50$
101 E-Commerce Specialist 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 127.50$
102 EDW Architect 75.00$ 90.00$ 90.00$ 112.50$ 112.50$ 150.00$
103 EMR Implementation Strategic Advisor 90.00$ 105.00$ 105.00$ 120.00$ 120.00$ 142.50$
104 Engagement Delivery Coordinator 48.00$ 60.00$ 60.00$ 75.00$ 75.00$ 90.00$
105 Engagement Director 135.00$ 165.00$ 165.00$ 262.50$ 262.50$ 300.00$
106 Engagement Manager 120.00$ 150.00$ 150.00$ 195.00$ 195.00$ 240.00$
107 Enterprise Cloud Architect 82.50$ 97.50$ 97.50$ 127.50$ 127.50$ 187.50$
108 ERP Functional Consultant 60.00$ 75.00$ 75.00$ 97.50$ 97.50$ 135.00$
109 ERP Solution Architect 75.00$ 90.00$ 90.00$ 112.50$ 112.50$ 187.50$
110 FHIR - HL7 Architect 75.00$ 90.00$ 90.00$ 112.50$ 112.50$ 127.50$
111 Fullstack Developer 60.00$ 75.00$ 75.00$ 97.50$ 97.50$ 135.00$
112 Functional Configuration Analyst 45.00$ 52.50$ 52.50$ 75.00$ 75.00$ 105.00$
113 Functional ERP Consultant - Intermediate 60.00$ 75.00$ 75.00$ 105.00$ 105.00$ 138.00$
114 Hadoop Specialist 60.00$ 75.00$ 75.00$ 97.50$ 97.50$ 135.00$
115 Healthcare Application Consultant 60.00$ 75.00$ 75.00$ 90.00$ 90.00$ 112.50$
116 Healthcare Application Consultant - Decision
Support & Reporting 67.50$ 82.50$ 82.50$ 97.50$ 97.50$ 120.00$
117 Healthcare Application Consultant -Clinical
Applications 60.00$ 75.00$ 75.00$ 90.00$ 90.00$ 112.50$
118 Healthcare Application Consultant- Practice
Management Applications 60.00$ 75.00$ 75.00$ 90.00$ 90.00$ 112.50$
119 Healthcare Application Consultant- Revenue
Cycle Applications 60.00$ 75.00$ 75.00$ 90.00$ 90.00$ 112.50$
120 Healthcare Application Consultant-Meaningful
Use 67.50$ 82.50$ 82.50$ 97.50$ 97.50$ 120.00$
121 Healthcare Integration Specialist 67.50$ 82.50$ 82.50$ 97.50$ 97.50$ 120.00$
122 Healthcare IT Project Management 67.50$ 82.50$ 82.50$ 97.50$ 97.50$ 120.00$
123 Healthcare IT Project Management - Director 112.50$ 127.50$ 127.50$ 142.50$ 142.50$ 165.00$
124 Healthcare IT Strategy Planning 90.00$ 105.00$ 105.00$ 120.00$ 120.00$ 142.50$
125 HIM Manager 75.00$ 90.00$ 90.00$ 105.00$ 105.00$ 127.50$
126 HIPAA Compliant Consultant 60.00$ 75.00$ 75.00$ 97.50$ 97.50$ 135.00$
127 HubSpot Implementation Specialist 67.50$ 82.50$ 82.50$ 105.00$ 105.00$ 150.00$
128 IAM Architect 75.00$ 90.00$ 90.00$ 112.50$ 112.50$ 165.00$
129 IAM Manager 75.00$ 90.00$ 90.00$ 112.50$ 112.50$ 187.50$
130 Implementation Cons 60.00$ 75.00$ 75.00$ 112.50$ 112.50$ 142.50$
131 Implementation Mgr 60.00$ 75.00$ 75.00$ 112.50$ 112.50$ 142.50$
132 Info Security Analyst 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 127.50$
133 Info Security Engineer 75.00$ 90.00$ 90.00$ 120.00$ 120.00$ 165.00$
134 Infrastructure Core Services Specialist 60.00$ 75.00$ 75.00$ 97.50$ 97.50$ 142.50$
135 Instructional Designer 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 135.00$
136 Integration Specialist 60.00$ 75.00$ 75.00$ 97.50$ 97.50$ 142.50$
137 IPT Engineer 60.00$ 75.00$ 75.00$ 105.00$ 105.00$ 142.50$
138 IT Analyst 45.00$ 52.50$ 52.50$ 75.00$ 75.00$ 105.00$
139 IT Consulting Partner/Principal 75.00$ 90.00$ 90.00$ 112.50$ 112.50$ 150.00$
140 IT Contract Administrator 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 127.50$
141 IT Manager 75.00$ 90.00$ 90.00$ 127.50$ 127.50$ 187.50$
142 IT PMO Consultant 60.00$ 75.00$ 75.00$ 97.50$ 97.50$ 135.00$
143 IT Project Manager 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 127.50$
144 IT Security 75.00$ 90.00$ 90.00$ 120.00$ 120.00$ 165.00$
145 IT Security Engineer 67.50$ 82.50$ 82.50$ 105.00$ 105.00$ 150.00$
146 LAN Security Specialist 60.00$ 75.00$ 75.00$ 97.50$ 97.50$ 135.00$
147 LMS Administrator 60.00$ 75.00$ 75.00$ 97.50$ 97.50$ 135.00$
148 Machine Learning Consultant 75.00$ 90.00$ 90.00$ 112.50$ 112.50$ 165.00$
149 Mainframe - Operating System 33.00$ 42.00$ 42.00$ 54.00$ 54.00$ 67.50$
150 Mainframe - Operations 45.00$ 52.50$ 52.50$ 75.00$ 75.00$ 105.00$
151 Mainframe Security 60.00$ 75.00$ 75.00$ 105.00$ 105.00$ 142.50$
152 Mainframe Support 33.00$ 42.00$ 42.00$ 54.00$ 54.00$ 67.50$
153 Management Consultant 75.00$ 90.00$ 90.00$ 112.50$ 112.50$ 225.00$
154 Manager Technology 75.00$ 90.00$ 90.00$ 127.50$ 127.50$ 187.50$
155 Mature Languages & Mainframe 60.00$ 75.00$ 75.00$ 105.00$ 105.00$ 142.50$
156 Modeling - Business 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 127.50$
157 Modeling - Data 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 127.50$
158 Modeling - Process 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 127.50$
IT PROFESSIONAL SERVICES
Roles Bill Rate ($/Hr)Bill Rate ($/Hr)Bill Rate ($/Hr)
TekSystems Global Services, LLC & TekSystems, Inc.
Page 12 of 13
Attachment C - Pricing
Roles Bill Rate ($/Hr)Bill Rate ($/Hr)Bill Rate ($/Hr)
Minimum Maximum Minimum Maximum Minimum Maximum
159 Network (Data, Radio, Video, Voice) - LAN/ WAN
Internet Support 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 127.50$
160 Network (Data, Radio, Video, Voice) - Network
Telecommunications 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 127.50$
161 Network (Data, Radio, Video, Voice) - Support 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 127.50$
162 Network (Data, Radio, Video, Voice) - Voice over
IPIIP Telephony 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 127.50$
163 Network {Data, Radio, Video, Voice) - Operations 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 127.50$
164 Network {Data, Radio, Video, Voice) - Security 60.00$ 75.00$ 75.00$ 105.00$ 105.00$ 142.50$
165 Network and Information Security 60.00$ 75.00$ 75.00$ 105.00$ 105.00$ 142.50$
166 Network Architect 75.00$ 90.00$ 90.00$ 112.50$ 112.50$ 165.00$
167 Network Engineer 60.00$ 75.00$ 75.00$ 105.00$ 105.00$ 142.50$
168 Network Integration Analyst 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 127.50$
169 Network Operations Analyst 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 127.50$
170 Network Technician 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 135.00$
171 Offshore Cloud Systems Administrator 30.00$ 45.00$ 45.00$ 54.00$ 54.00$ 63.00$
172 Offshore Functional Consultant 37.50$ 45.00$ 45.00$ 60.00$ 60.00$ 72.00$
173 Offshore NOC Technician 24.00$ 37.50$ 37.50$ 45.00$ 45.00$ 52.50$
174 Offshore Project Management Consulant 45.00$ 60.00$ 60.00$ 75.00$ 75.00$ 82.50$
175 Offshore Technical Consultant 45.00$ 60.00$ 60.00$ 75.00$ 75.00$ 97.50$
176 Oper Systems Analyst 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 127.50$
177 Oper Systems Engineer 60.00$ 75.00$ 75.00$ 105.00$ 105.00$ 142.50$
178 Oracle Cloud Consultant 75.00$ 90.00$ 90.00$ 112.50$ 112.50$ 165.00$
179 Oracle EBS Functional Consultant 75.00$ 90.00$ 90.00$ 112.50$ 112.50$ 165.00$
180 Other Consultant 55.50$ 111.00$ 111.00$ 185.00$ 185.00$ 323.75$
181 PACS Administrator 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 135.00$
182 PC/LAN Analyst 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 127.50$
183 Pega BPM Architect 75.00$ 90.00$ 90.00$ 112.50$ 112.50$ 187.50$
184 Pentester 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 135.00$
185 Peoplesoft Commitment Accounting 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 135.00$
186 Peoplesoft Tech Lead 60.00$ 75.00$ 75.00$ 105.00$ 105.00$ 142.50$
187 Performance & Capacity Planning 45.00$ 60.00$ 60.00$ 75.00$ 75.00$ 105.00$
188 Practice Architect 150.00$ 195.00$ 195.00$ 240.00$ 240.00$ 300.00$
189 Process Mining Analyst 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 135.00$
190 Process Mining Engineer 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 135.00$
191 Product Owner 52.50$ 67.50$ 67.50$ 105.00$ 105.00$ 150.00$
192 Program Manager 45.00$ 60.00$ 60.00$ 75.00$ 75.00$ 112.50$
193 Programmer 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 150.00$
194 Programmer/ Developer - JCUL/UNIX/C++45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 150.00$
195 Programmer/ Developer - NET/ ASP/Visual Basic 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 150.00$
196 Programmer/Developer - Java/JSP/Servlets/XSLT 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 150.00$
197 Project Analyst 45.00$ 52.50$ 52.50$ 67.50$ 75.00$ 105.00$
198 Project Coordinator 37.50$ 52.50$ 52.50$ 67.50$ 67.50$ 90.00$
199 Project Management Mgr 60.00$ 75.00$ 75.00$ 97.50$ 97.50$ 142.50$
200 Project Manager 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 127.50$
201 QA Analyst 45.00$ 52.50$ 52.50$ 75.00$ 75.00$ 105.00$
202 QA Engineer 45.00$ 52.50$ 52.50$ 75.00$ 75.00$ 105.00$
203 Robotic Process Automation Developer 60.00$ 75.00$ 75.00$ 97.50$ 97.50$ 135.00$
204 SAP BASIS Administrator 60.00$ 75.00$ 75.00$ 97.50$ 97.50$ 142.50$
205 SAP BW/BI Programmer/Analyst 75.00$ 90.00$ 90.00$ 112.50$ 112.50$ 165.00$
206 SAP Consultant 75.00$ 90.00$ 90.00$ 112.50$ 112.50$ 165.00$
207 SAP Engineer/Analyst 75.00$ 90.00$ 90.00$ 112.50$ 112.50$ 165.00$
208 SAP Hanna Functional Expert 75.00$ 90.00$ 90.00$ 112.50$ 112.50$ 165.00$
209 SAP S4 HANA 75.00$ 90.00$ 90.00$ 112.50$ 112.50$ 165.00$
210 Scrum Master 52.50$ 67.50$ 67.50$ 105.00$ 105.00$ 150.00$
211 Security Architect 82.50$ 97.50$ 97.50$ 127.50$ 127.50$ 187.50$
212 Security Engineer 75.00$ 90.00$ 90.00$ 120.00$ 120.00$ 165.00$
213 Server - Application (Design & Development)60.00$ 75.00$ 75.00$ 105.00$ 105.00$ 142.50$
214 Server - Operating System 60.00$ 75.00$ 75.00$ 105.00$ 105.00$ 142.50$
215 Server - Security 67.50$ 82.50$ 82.50$ 105.00$ 105.00$ 150.00$
216 Server - Support 60.00$ 75.00$ 75.00$ 105.00$ 105.00$ 142.50$
217 Service Delivery Manager 105.00$ 120.00$ 120.00$ 165.00$ 165.00$ 232.50$
218 ServiceNow Dev/ Eng/ Arch 82.50$ 97.50$ 97.50$ 127.50$ 127.50$ 187.50$
219 Site Reliability Engineer 52.50$ 67.50$ 67.50$ 105.00$ 105.00$ 150.00$
220 Software Engineer 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 135.00$
221 Storage Integration & Support Eng 60.00$ 75.00$ 75.00$ 105.00$ 105.00$ 142.50$
222 Subject Matter Expert 75.00$ 90.00$ 90.00$ 127.50$ 127.50$ 187.50$
223 System Architect 75.00$ 90.00$ 90.00$ 127.50$ 127.50$ 187.50$
224 System Engineer 75.00$ 90.00$ 90.00$ 127.50$ 127.50$ 187.50$
225 System Engineering and Administration 75.00$ 90.00$ 90.00$ 127.50$ 127.50$ 187.50$
226 System Integrator 75.00$ 90.00$ 90.00$ 112.50$ 112.50$ 165.00$
227 System QA Analyst 45.00$ 52.50$ 52.50$ 75.00$ 75.00$ 105.00$
228 System/Software Analyst 45.00$ 52.50$ 52.50$ 75.00$ 75.00$ 105.00$
229 Systems Analyst 45.00$ 52.50$ 52.50$ 75.00$ 75.00$ 105.00$
230 Systems Analyst 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 135.00$
231 Systems Engineer 60.00$ 75.00$ 75.00$ 97.50$ 97.50$ 142.50$
232 Systems Support Analyst 45.00$ 52.50$ 52.50$ 75.00$ 75.00$ 105.00$
233 Tech Project Coordinator 37.50$ 52.50$ 52.50$ 67.50$ 67.50$ 90.00$
234 TECH-066 PeopleSoft Developer 75.00$ 90.00$ 90.00$ 127.50$ 127.50$ 187.50$
235 Technical Area Manager 105.00$ 120.00$ 120.00$ 180.00$ 180.00$ 240.00$
236 Technical Consultant 75.00$ 90.00$ 90.00$ 127.50$ 127.50$ 187.50$
237 Technical Developer 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 150.00$
238 Technical Editor/Writer 45.00$ 52.50$ 52.50$ 67.50$ 67.50$ 97.50$
239 Technical ERP Consultant 75.00$ 90.00$ 90.00$ 127.50$ 127.50$ 187.50$
IT PROFESSIONAL SERVICES
TekSystems Global Services, LLC & TekSystems, Inc.
Page 13 of 13
Attachment C - Pricing
Roles Bill Rate ($/Hr)Bill Rate ($/Hr)Bill Rate ($/Hr)
Minimum Maximum Minimum Maximum Minimum Maximum
240 Technical Manager 75.00$ 90.00$ 90.00$ 127.50$ 127.50$ 187.50$
241 Technical Project Manager 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 127.50$
242 Technical Quality Monitor 45.00$ 52.50$ 52.50$ 75.00$ 75.00$ 105.00$
243 Technical Service Specialist 45.00$ 90.00$ 90.00$ 150.00$ 150.00$ 262.50$
244 Technical Specialist 75.00$ 90.00$ 90.00$ 127.50$ 127.50$ 187.50$
245 Technical Writer 45.00$ 52.50$ 52.50$ 67.50$ 67.50$ 97.50$
246 Telehealth Specialist 60.00$ 75.00$ 75.00$ 97.50$ 97.50$ 142.50$
247 Telepresence Engineer 75.00$ 90.00$ 90.00$ 120.00$ 120.00$ 165.00$
248 Testing - System Tester/HP LoadRunner 45.00$ 52.50$ 52.50$ 75.00$ 75.00$ 105.00$
249 Training - E-Learning Course Development 60.00$ 75.00$ 75.00$ 105.00$ 105.00$ 142.50$
250 UX/UI Designer 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 135.00$
251 Vice President/Managing Director 97.50$ 120.00$ 120.00$ 172.50$ 172.50$ 225.00$
252 Voice Engineer 60.00$ 75.00$ 75.00$ 105.00$ 105.00$ 142.50$
253 Web Analytics 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 135.00$
254 Web Design & Development-
HTMLIXML/CSS/JavaScript/Jquery 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 150.00$
255 Web Designer- Graphic Artist & UI Design 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 150.00$
256 Web Developer 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 150.00$
257 Web Information Architect 75.00$ 90.00$ 90.00$ 127.50$ 127.50$ 187.50$
258 Web Security & Accessibility -
Security/ADA/Section 508Compliance 75.00$ 90.00$ 90.00$ 127.50$ 127.50$ 187.50$
259 Web Security Analyst 75.00$ 90.00$ 90.00$ 127.50$ 127.50$ 187.50$
260 Web SITE Administrator 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 127.50$
261 Web Site Security Consultant 60.00$ 75.00$ 75.00$ 105.00$ 105.00$ 142.50$
262 Web Support Engineer 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 150.00$
263 Web Systems Analyst 45.00$ 52.50$ 52.50$ 75.00$ 75.00$ 105.00$
264 Web Usability Specialist 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 150.00$
265 Web/Internet Developer 45.00$ 60.00$ 60.00$ 90.00$ 90.00$ 150.00$
266 WEBB Systems Engineer 4 75.00$ 90.00$ 90.00$ 120.00$ 120.00$ 165.00$
IT PROFESSIONAL SERVICES
TekSystems Global Services, LLC & TekSystems, Inc.
Page 14 of 14
Attachment C - Pricing
Attachment D
#VendorName
1 22ND CENTURY TECHNOLOGIES INC
2 ADVANCE DIGITAL SYSTEMS INC
3 AMICK BROWN LLC
4 AVERRO
5 BEACON HILL STAFFING GROUP LLC
6 CELER SYSTEMS INC
7 CHANDRA TECHNOLOGIES INC
8 COOLSOFT LLC
9 DAJANI CONSULTING INC
10 DEVCARE SOLUTIONS LTD
11 DISKRITER INC
12 EXPERIS IT SERVICES US INC
13 INFINITI CONSULTING GROUP LLC
14 INFOJINI INC
15 INTRATEK COMPUTER INC
16 LINDA ROGERS & ASSOCIATES INC
17 MINDLANCE INC
18 OPTIMA GLOBAL SOLUTIONS INC
19 RANDSTAD TECHNOLOGIES LLC
20 SA TECHNOLOGIES INC
21 STAFF TECH
22 TIMMONS GROUP INC
23 WEST ADVANCED TECHNOLOGIES INC
24 ZEEKTEK
Attachment D
Page 1 of 1
Attachment E
SELF-DEALING TRANSACTION DISCLOSURE FORM
In order to conduct business with the County of Fresno (hereinafter referred to as “County”),
members of a contractor’s board of directors (hereinafter referred to as “County Contractor”), must
disclose any self-dealing transactions that they are a party to while providing goods, performing
services, or both for the County. A self-dealing transaction is defined below:
“A self-dealing transaction means a transaction to which the corporation is a party and in which one
or more of its directors has a material financial interest”
The definition above will be utilized for purposes of completing this disclosure form.
INSTRUCTIONS
(1)Enter board member’s name, job title (if applicable), and date this disclosure is being made.
(2)Enter the board member’s company/agency name and address.
(3)Describe in detail the nature of the self-dealing transaction that is being disclosed to the
County. At a minimum, include a description of the following:
a.The name of the agency/company with which the corporation has the transaction; and
b.The nature of the material financial interest in the Corporation’s transaction that the
board member has.
(4)Describe in detail why the self-dealing transaction is appropriate based on applicable
provisions of the Corporations Code.
(5)Form must be signed by the board member that is involved in the self-dealing transaction
described in Sections (3) and (4).
Attachment E
Page 1 of 2
(1) Company Board Member Information:
Name: Date:
Job Title:
(2) Company/Agency Name and Address:
(3)Disclosure (Please describe the nature of the self-dealing transaction you are a party to):
(4)Explain why this self-dealing transaction is consistent with the requirements of Corporations Code 5233 (a):
(5) Authorized Signature
Signature: Date:
Attachment E
Page 2 of 2
Attachment F
NO HOSTAGE SITUATIONS
California Code of Regulations
Subject: Hostage Situations
Policy Number: 326.0
Page: 1 of 2
Date Originated: April 1, 2004
Date Revised: February 1, 2008
It is imperative for the safety and security of all persons within Juvenile Justice Campus (JJC) facilities,
as well as for those in the community, that minors are not allowed to leave the secure confines of the
facilities by the taking of a hostage(s). If successful in securing a release through these means minors
would be much more likely in the future to use this practice again in an attempt to escape the confines
of the facilities. This would put those visiting and working at the JJC at higher level of risk and would
jeopardize the safety of the community if the minor was in fact successful in securing his/her release.
The JJC is a “no-hostage” facility. This means that minors will not be released from custody under any
circumstances due to the taking of a hostage(s). Any staff person taken hostage, no matter what their
rank or status, immediately loses their authority and any orders issued by that person will not be followed.
I.HOSTAGE SITUATION PROCEDURES
A.If any minor(s) and/or other person(s) in the facility attempt to hold any person hostage, and
they do not respond to verbal commands to stop staff will immediately notify the Watch
Commander. He/she will respond to the location and assess the situation. If a hostage situation
is in progress the Watch Commander will:
1.Summon assistance from other officers as required.
2.Establish a secure perimeter around the hostage takers and allow no one to pass into it for
any reason without authorization. Risks should not be taken that might allow the taking of
additional hostages.
3.Evacuate all non-essential persons at the scene to a safe location or any housing pod that
is not directly involved in the incident.
4.Direct officers to place minors in uninvolved housing pods in their rooms and have them
remain there until directed otherwise. Minors outside of housing pods will remain in place
under officer supervision until it is safe to return to their respective housing pods or any
housing pod that is not directly involved in the incident.
5.Immediately notify the Director or the Probation Services Manager/Assistant Director in
his/her absence and confer with higher authority as to action to be taken. Administration
in turn will notify the Chief.
ATTACHMENT F
Fresno County
Juvenile Justice Campus
Policy Manual
Page 1 of 3
B.The Fresno Sheriff’s Dispatch Center (488-3111) will be notified immediately and a request for
a trained hostage negotiator and other emergency personnel will be made as needed. Prior to
the arrival of the Sheriff Department’s hostage negotiator the Watch Commander will attempt
to ascertain:
1.The number and identity of both the hostages and hostage takers;
2.Any known weapons possessed by the hostage takers;
3.The demands of the hostage takers.
C.The Watch Commander will retain and direct departing custody officers, as well as, available
Probation peace officer staff to assist with security and safety needs, as necessary. Additional
Juvenile Correctional Officers should be called in as may be needed to insure the safe and
secure operation of the facility.
D.The Watch Commander will coordinate with the Sheriff’s Department all activities taken to
resolve the hostage situation, including the use of appropriate force, and will maintain control
of the facility until relieved of that duty by the presence of a Probation Services
Manager/Assistant Director, Director, or the Chief Probation Officer.
E.Once the hostage situation has been resolved the minors involved should be housed in the
most secure setting available and all appropriate charges should be filed.
F.Each officer and/or non-sworn staff member who was involved or observed the incident will
complete an incident report and if required, the appropriate critical incident evaluation report(s)
regarding the details of the incident prior to the end of his/her shift. (See Incident Report,
located in JAS Probation View, under “Word Templates”.)
G.The Watch Commander will prepare a Critical Incident Investigation Report, using the Critical
Incident Evaluation Report - Page 2 report form and the critical incident evaluation report(s)
completed by the reporting persons at the time of the incident.
II.PARENTAL AND MEDIA INFORMATION
A.Attempts will be made at the direction of Administration to reach the families of the hostages
to advise them of the situation. Notification will also be made to the parents of the hostage
takers as deemed appropriate.
B.All media inquiries will be referred to the Chief’s office per departmental policy.
III.SECURITY AND OPERATIONAL REVIEW
Once the incident has been resolved a team will be established to conduct a security and operational review of the incident.
The review will be conducted within 2 days of the resolution of the incident. The review team will be comprised of the
facility administrator and/or facility Director, Probation Services Manager/Assistant Director and Supervising Juvenile
Correctional Officers who are relevant to the incident. The team will review the circumstances leading up to the incident
and any necessary corrective action necessary to insure that such an incident does not repeat itself.
Page 2 of 3
ATTACHMENT F
NO HOSTAGE POLICY
EFFECTIVE DATE: 12-18-89 REVISED: 08-06-90, 12-25-94, 05-06-96, 09-01-99,
12-01-10
APPROVED BY: Sheriff M. Mims BY: Assistant Sheriff T. Gattie
AUTHORITY: California Code of Regulations, Title 15, Section 1029(a)(7)(B) and Penal
Code Section 236.
PURPOSE:
The purpose of this policy is to establish procedures which provide for the resolution of a
hostage-taking incident while preserving the safety of staff, public, inmates, and hostages, and
maintaining facility security.
POLICY:
The Fresno County Sheriff's Office Jail Division maintains a NO HOSTAGE FACILITY
and will not consider bargaining with hostage takers for ANY reason.
It is the policy of the Fresno County Sheriff's Office Jail Division that once any staff member is
taken hostage, they immediately lose their authority and any orders issued by that person will not
be followed regardless of their rank or status.
It is the policy of the Fresno County Sheriff's Office Jail Division that the primary responsibility
of all staff members in a hostage situation is to protect every person involved, if possible, from
serious injury or death.
PROCEDURES:
I.DEFINITION
HOSTAGE SITUATION: any staff member, citizen or inmate held against their will by
another person for the purpose of escape, monetary gain or any reason which may place an
individual in danger of losing life or suffering serious injury.
II.NOTIFICATIONS, CONTAINMENT AND CONTROL OF THE SITUATION
A.Emergency procedures and notifications shall be implemented as per Emergency
Planning procedures (B-101/FILE: EMERGENCY)
ATTACHMENT F
Page 3 of 3
Attachment G
THE PRISON RAPE ELIMINATION (PREA) ACT
All bidders must comply with the Prison Rape Elimination (PREA) Act as stated below:
“CONTRACTOR shall comply with all Prison Rape Elimination (PREA) Act standards for juvenile correctional
facilities. Training will be provided by Probation at no charge to CONTRACTOR.” “CONTRACTOR will ensure
that all staff assigned to work at the Juvenile Justice Campus (JJC) undergo a pre-employment Live Scan and
criminal background security clearance by the Probation Department at no charge to CONTRACTOR. No
alcoholic beverages/drugs will be brought into any facility. Nor will anyone under the influence of alcoholic
beverages or drugs be allowed inside. In the event of any disturbance inside the facilities, the
CONTRACTOR’S employees will immediately follow the orders of the Facility Administrator or his/her
designees.
CONTRACTOR shall comply with all Probation Department Policies and Procedures. In the event of a dispute
involving COUNTY staff and the contract employee, the on-duty Facility Administrator will have the final
decision.” INFORMATION ON THE PRISON RAPE ELIMINATION ACT CAN BE FOUND HERE:
http://www.prearesourcecenter.org/
ATTACHMENT G
Page 1 of 1
Attachment H
BACKGROUND INVESTIGATIONS AND
IDENTIFICATION (ID) BADGES
Background Investigations
Prior to the beginning of any services, one (1) background check may be required for every member of
the Contractor’s personnel providing services to a building location for the life of the agreement. The
background check may be required before access is given to any County facility/property. Clearance will
only be granted after a successful background check, completed by the County of Fresno Sheriff’s
Department. Background checks provided by any agency other than the County of Fresno Sheriff’s
Department will not be accepted.
The current cost of a background check is $52 per person. This cost will be incurred by the successful
Bidder. One check covering the cost of background checks for all employees shall be made payable to:
Sheriff, County of Fresno. The successful bidder will be notified regarding the result of background
checks. Those that are accepted will report to County of Fresno Security to have their photo taken and ID
badge issued.
Background checks are done on a first-come, first serve basis between the hours of 7:00 a.m and 12:00
noon. Monday through Friday. The process takes approximately 20 minutes time. The amount of time it
takes to receive the result of background checks varies from one day to a month (or longer), dependent
upon the individual’s history.
Individuals who are cleared through this process are entered into the Department of Justice database.
Their records are flagged and the County of Fresno Sheriff’s Department is notified if the person is ever
arrested in the future.
When required by County, applicants’ background checks must be approved prior to entering any County
facility. Approval will not be granted to any individual possessing any of the following circumstances:
1.They have been convicted of a felony, or any crime involving moral turpitude, or carrying or
possessing a dangerous weapon.
2.They have ever been charged with a felony or are currently under investigation for a felony.
3.They are charged with or convicted of any crime committed in or at a correctional institution.
4.They are currently on parole or probation or are a sentenced inmate at any correctional facility.
5.They have been refused a license as a private investigator or had such license revoked.
6.They have fraudulently represented themselves, their credentials, their employment or their
criminal or arrest record on their application.
7.Make omissions or false statements on their application.
8.They have no valid reason for entering a facility.
9.Their admission into a facility could represents a threat to security, staff or inmate safety.
10.Further information regarding the criteria for background check clearance, including an appeal for
process for someone who may be denied clearance is available upon request.
ATTACHMENT H
Page 1 of 2
Identification (ID) Badges
The successful bidder’s employees will be issued a badge that must be worn and be visible at all times
during performance of work in any County building to identify the wearer as an individual who is authorized
to enter County facilities.
1.ID badges will be given only after successfully completing the background investigation. ID badges
will be issued when the photo is taken. If electronic access to any County facility is required,
activation of the badge may take an additional 48 hours to complete.
2.The successful Bidder shall pay $11.99 per individual badge by submitting one check covering the
cost for all the Bidder’s employees made payable to: County of Fresno, Security.
3.Costs for ID badges are established by County Auditor and fluctuate annually, therefore the cost of
obtaining a new ID badge for a Bidder’s new employee may not remain the same throughout the
contract term.
4.The wearer will not escort or bring any other individuals into any County facilities. County issued ID
badges are for the exclusive use of the individual named and pictured on the badge.
5.All ID badges will remain the property of the County and are returnable upon demand or upon the
expiration of the contract. The successful Bidder will be responsible for collecting all ID badges
issued and turning them in to the County Security Office when a contract ends or when an employee
leaves employment. The Bidder will assumes all responsibility for their employee’s use of and the
return of the County ID badges.
6.The ID badges will only be issued to individuals passing the Background check. Each individual will
need to present themselves in person with a valid, clean, and legible copy of a Driver’s license or
State issued Identification Card to receive an ID badge.
Page 2 of 2
ATTACHMENT H