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HomeMy WebLinkAboutP-21-055 Amendment 1.pdf County of Fresno INTERNAL SERVICES DEPARTMENT ROBERT BASH, DIRECTOR CIO Information Te Telecommunications 333 W. Pontiac Way, Clovis, CA 93612 / (559) 600-7110 * The County of Fresno is an Equal Employment Opportunity Employer * AMENDMENT NUMBER ONE (1) Agreement Number: P-21-055 February 28, 2022 The Sidwell Company 2570 Foxfield Road, St 300 St. Charles, IL 60174 Contract Number P-21-055 covering Parcel Builder Software Maintenance is amended as follows: The contract with your company expires March 15, 2022. The County of Fresno desires to extend this contract for an additional one (1) year period effective March 16, 2022 through March 15, 2023. Prices will be firm for the contract period. Amendment provisions shall remain in full force and effect with any contract renewals. Attachment A has been revised with current vendor quote. See Revised Attachment A Electronic Signatures. The parties agree that this Agreement may be executed by electronic signature as provided in this section. A. Agreement to represent their signature, including but not limited to (1) a digital signature; (2) a faxed version of an original handwritten signature; or (3) an electronically scanned and transmitted (for example by PDF document) of a handwritten signature. B. Each electronic signature affixed or attached to this Agreement (1) is deemed equivalent to a valid original handwritten signature of the person signing this Agreement for all purposes, including but not limited to evidentiary proof in any administrative or judicial proceeding, and (2) has the same force and effect as the valid original handwritten signature of that person. C. The provisions of this section satisfy the requirements of Civil Code section 1633.5, subdivision (b), in the Uniform Electronic Transaction Act (Civil Code, Division 3, Part 2, Title 2.5, beginning with section 1633.1). D. Each party using a digital signature represents that it has undertaken and satisfied the requirements of Government Code section 16.5, subdivision (a), paragraphs (1) through (5), and agrees that each other party may rely upon that representation. This Agreement is not conditioned upon the parties conducting the transactions under it by electronic means and either party may sign this Agreement with an original handwritten signature. Please acknowledge your acceptance by returning all pages of this letter to my office via email or USPS. CONTRACT NO. P-21-055 Page 2 The Sidwell Company February 28, 2022 G:\PUBLIC\CONTRACTS & EXTRACTS\2021 CONTRACTS\P-21-055 THE SIDWELL COMPANY\P-21-055 AMENDMENT 1.DOCX If you have any questions, please contact Heather Stevens, Purchasing Analyst, at (559) 600-7110 or email heastevens@fresnocountyca.gov. FOR THE COUNTY OF FRESNO Gary E. Cornuelle Purchasing Manager 333 W. Pontiac Way Clovis, CA 93612 GEC:HS G:\PUBLIC\CONTRACTS & EXTRACTS\2021 CONTRACTS\P-21-055 THE SIDWELL COMPANY\P-21-055 AMENDMENT 1.DOCX CONTRACT NO. P-21-055 Page 3 The Sidwell Company February 28, 2022 G:\PUBLIC\CONTRACTS & EXTRACTS\2021 CONTRACTS\P-21-055 THE SIDWELL COMPANY\P-21-055 AMENDMENT 1.DOCX CONTRACTOR TO COMPLETE: Company: Type of Entity: Individual Limited Liability Company Sole Proprietorship Limited Liability Partnership Corporation General Partnership Signature Print Name and Title Date Signature Print Name and Title Date Address City State Zip TELEPHONE NUMBER FAX NUMBER E-MAIL ADDRESS ACCOUNTING USE ONLY ORG No.: 04200100 Account No.: 7295 Requisition No.: 4202200023 (2/2021) CONTRACT NO. P-21-055 Page 4 The Sidwell Company February 28, 2022 G:\PUBLIC\CONTRACTS & EXTRACTS\2021 CONTRACTS\P-21-055 THE SIDWELL COMPANY\P-21-055 AMENDMENT 1.DOCX questions pertaining to COUNTY technical staff. COUNTY will receive a level of support that covers all installed Sidwell products, including the Parcel Fabric Plus Software suite. Day to day support services provided under this Agreement include: Anticipated response time of less than 1 business day Parcel Builder map maintenance issues Free updates to Sidwell software Assistance repairing Sidwell software configuration settings Access to online FORUM/Answer center s regular business hours, which are 7:00 AM to 7:00 PM central time, Monday through Friday, excluding company holidays. CONTRACTOR will provide COUNTY with a telephone number that provides direct access to the designated Help Desk. In the event that Help Desk personnel are not available to accept the telephone call, it is the responsibility of the COUNTY users to leave a message providing sufficient contact information so that the call can be returned. All software support request telephone callers will be contacted within one COUNTY business day to initial a dialog with the caller. COUNTY will also be provided with an email address that can be used to initiate a software support request. All software support email requests will be replied to within one business day. Software maintenance under this Agreement includes all software patches released by CONTRACTOR to address known software issues. These software patches will be provided at the sole discretion of the CONTRACTOR. It will be the responsibility of the COUNTY to download these files from the CONTRACTOR through the use of FTP or HTML file download and install the software patches as directed by CONTRACTOR. These software patches will be provided to COUNTY at no additional cost. released during the term of this Agreement. These software upgrades will be provided to the COUNTY via free download or on a CD/DVD that will be shipped to COUNTY. COUNTY will be responsible to install Upgrades according to instructions provided by CONTRACTOR. task that it was designed to perform. CONTRACTOR will document all Bugs that are reported to the Help Desk. Bugs that can be replicated at Sidwell will be addressed by Sidwell technical staff and a documented workflow work-around will be provided to COUNTY as soon as possible. Permanent fixes in the form of software patches will be provided at regular intervals.                                             CONTRACT NO. P-21-055 The Sidwell Company February 28, 2022 Revised Attachment "A"Page 5