HomeMy WebLinkAboutAgreement A-21-503 ESCARS MOU OA.pdf1
FRESNO COUNTY
ELECTRONIC - SUSPECTED CHILD ABUSE REPORT SYSTEM
(E-SCARS)
MEMORANDUM OF UNDERSTANDING
AND OPERATIONAL AGREEMENT
I.PURPOSE
The purpose of this Memorandum of Understanding (MOU) and Operational
Agreement (OA) between County Departments/Offices, with independent
city law enforcement agencies, is to establish defined policies and
procedures for all participating agencies with Electronic Suspected Child
Abuse Report System (E-SCARS).
II.OVERVIEW
A Suspected Child Abuse Report (SCAR) is a Department of Justice
standardized form (SS8572) which must be prepared in "every known or
suspected instance of child abuse or neglect." Whenever a mandated
reporter reasonably suspects that child abuse, neglect, or child
endangerment has occurred, he/she must report this information to either
the Department of Social Services (DSS) or the law enforcement agency
(LEA) with investigative jurisdiction. Once a SCAR is created, that document
must be cross-reported between DSS, LEAs, and the Fresno County District
Attorney's Office (DA) as required by statute. (Penal Code §§ 11166 (j) and
(k)).
Ill. BACKGROUND
E-SCARS is a web-based application that allows agencies to share SCARs
as well as review historical information about victims and suspects. E-
SCARS is an information sharing system with built in accountability
measures. Using E-SCARS to cross-report every instance of child
physical/sexual abuse, severe neglect, or child endangerment and
responding and investigating every appropriate allegation brought to the
departments' attention through E-SCARS will enhance these departments'
efforts to protect children.
IV.LEGISLATION
California's Child Abuse and Neglect Reporting Act (CANRA) defines child
abuse, establishes procedures to report and investigate child abuse, imposes
an obligation on certain individuals to report child abuse, and prescribes
Agreement No. 21-503
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penalties for failing to comply with the law. (Penal Code §§ 11164 et seq.)
V.TERM
This MOU shall become effective on the 14th day of December, 2021, and
shall terminate on the 13th day of December, 2024.
VI.MODIFICATION
Any matters of this MOU may be modified from time to time by the written
consent of all the parties without, in any way, affecting the remainder.
VII.LAW ENFORCEMENT AGENCIES RESPONSIBILITIES / BEST
PRACTICES
A.RECEIVING A SCAR VIA E-SCARS
Any LEA personnel (including but not limited to dispatchers, watch
commanders, records personnel, or records supervisor) who receives
a SCAR shall:
1.Monitor their dispatching systems and/or check their email regularly for
any SCARs that have been transmitted from the DSS Child Protection
Hotline (CPH). Regularly means, at a minimum, at an interval not
exceeding every three hours, including nights and weekends.
2.Upon receipt of a SCAR, LEAs shall verify that the incident location is within
their jurisdiction. If the location is not within the agency's jurisdiction, or if the
SCAR is missing critical information, the SCAR shall be re-routed to DSS
through E- SCARS for transmission to the proper LEA or for additional
information.
3.Newly received SCARs shall not remain in the Unopened category for more
than three days. All SCARs should be opened (i.e., the allegations should
be carefully reviewed) upon receipt, and the status of the SCAR shall be
changed from Unopened to Pending, Crime Suspected, or No Crime
Suspected. If the LEA does not intend to investigate, the SCAR status shall
be updated to the No Investigation category, with a written explanation. For
purposes of E-SCARS, the definition of "opened" means changing the
category of an Unopened SCAR to a different category in E-SCARS.
4.Pursuant to Penal Code § 11165.9, reports of suspected child abuse or
neglect shall be made by mandated reporters, or in the case of reports
pursuant to Section 11166.05, may be made to any police department or
sheriff's department, not including a school district police or security
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department, county probation department, if designated by the county to
receive mandated reports, or the county welfare department. Any of those
agencies shall accept a report of suspected child abuse or neglect, whether
offered by a mandated reporter or another person, or referred by another
agency, even if the agency to whom the report is being made lacks subject
matter or geographical jurisdiction to investigate the reported case, unless
the agency can immediately electronically transfer the call to an agency with
proper jurisdiction. When an agency takes a report about a case of
suspected child abuse or neglect in which that agency lacks jurisdiction, the
agency shall immediately refer the case by telephone, fax, or electronic
transmission to an agency with proper jurisdiction. Agencies that are
required to receive reports of suspected child abuse or neglect may not
refuse to accept a report of suspected child abuse or neglect from a
mandated reporter or another person unless otherwise authorized pursuant
to this section, and shall maintain a record of all reports received.
5.LEAs shall prepare a courtesy report, unless the agency taking the call can
immediately electronically transfer the call to an agency with proper
jurisdiction.
When an agency writes a report about a case of suspected child abuse or
neglect in which that agency lacks jurisdiction, the agency shall immediately
refer the case by telephone, fax, or electronic transmission to an agency with
proper jurisdiction. Agencies that are required to receive reports of suspected
child abuse or neglect may not refuse to accept a report of suspected child
abuse or neglect from a mandated reporter or another person, unless otherwise
authorized pursuant to this section, and shall maintain a record of all reports
received.
This courtesy report process encourages other agencies to do the same by
building upon the information provided. This section does not refer to
SCARs that are re-routed to DSS for wrong jurisdiction based on what is
written on the SCAR.
B.RESPONDING TO A SCAR FROM DSS
Patrol officers/deputies or detectives shall:
1.LEAs must, by law, conduct an independent investigation in all cases where
physical or sexual abuse or severe neglect is suspected [Penal Code §
11166 and Alejo v. City of Alhambra (75 Cal. App. 4th 1180)]. Every SCAR
received shall be assigned to a patrol officer/deputy or detective from the
agency of jurisdiction, to investigate the allegation(s), and shall be treated
just as if it were a "call for service." The failure to conduct a reasonable
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investigation, such as the failure to send a patrol car in response to a child
abuse report, may result in a finding of departmental/personal liability. More
importantly, a failure to timely investigate reported abuse can lead to
serious injuries to the child, including potentially fatal injuries.
2.LEAs shall respond as soon as practical to every allegation of suspected
physical or sexual abuse with few exceptions (e.g., a significant delay in
reporting might not warrant immediate response). “Respond” means to
make contact with the alleged victim, parent/guardian of the victim, and any
potential witnesses to the alleged abuse.
3.If the first responding officer/deputy or detective is unable to make contact
with the primary parties involved, and is unable to respond again in a timely
manner, the SCAR shall be assigned to another officer/deputy or detective
until contact is made, or all reasonable attempts to make contact have been
exhausted. The actions by all sworn personnel shall be (briefly)
documented in the Comments section on the LEA/DA Update page in E-
SCARS.
4.Penal Code § 11166.05 makes reporting of emotional child abuse
discretionary. A LEA agency shall evaluate and encourage an investigation
of an allegation of suspected emotional child abuse, given the potentially
grave consequences that may occur when a child feels isolated and/or
without support.
5.Upon conclusion of an initial criminal investigation by an officer or detective,
a LEA representative shall update E-SCARS with the findings. LEAs shall
update the LEA/DA Update page with the report number or tag number (call
number) as soon as feasible. Each LEA shall provide an identifying number
designated by their department in E- SCARs which documents their
response to a SCAR, even if a written report is not prepared. Consideration
shall be given to writing a report documenting actions undertaken by the
LEA, rather than relying upon an alternative manner of recording the
incident (such as a tag or call number), in order to ensure an accurate
record for review in case of future incidents involving the same suspect or
victim.
C.RESPONDING TO A MANDATED REPORTER/CITIZEN REPORT
1.If a mandated reporter or concerned citizen contacts law enforcement
directly and actual or suspected child abuse is determined, the LEA must
telephonically report the allegations to DSS CPH as soon as practical. DSS
shall generate a SCAR with the information obtained from the LEA in order
to reduce the incidence of multiple "hard copy" SCARs being generated
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from a single incident. DSS shall ensure the report is entered into E-
SCARS and available for the LEA to download and print.
2.LEAs shall handle the report of actual or suspected child abuse as if it
was received via the E-SCAR system.
D.DETECTIVES INVESTIGATING A SCAR
1.Once the incident is fully investigated, the assigned investigator or his/her
designee will ensure the status on the LEA/DA Update page properly
reflects the accurate status of the allegations.
2.LEAs shall update the LEA/DA Update page Comments field when No
Crime Suspected or No Investigation has been categorized. This will keep
all E-SCARS partners informed as to why these actions were taken or
conclusions were drawn from the available facts.
3.LEAs shall cross-report to DSS CPH any allegation involving suspected
or actual child physical or sexual abuse or severe neglect situations
involving a family member or caretaker, or when a child needs to be
taken into protective custody for any reason. LEAs shall cross-report
allegations of any other suspects or non-family members to ensure E-
SCARS maintains a complete history of all child abuse cases within
Fresno County.
4.LEAs shall report to DSS CPH all cases of child endangerment (e.g. driving
under the influence with a child in a vehicle, domestic violence committed in
the presence of a minor, possessing, selling, or manufacturing narcotics
while a child is present, shoplifting in the company of a minor, any other
situation involving the physical arrest of the only adult caretaker of a child, or
possessing weapons/narcotics in the presence of a child).
E.TRAINING
1.LEAs, DSS, and DA shall ensure that appropriate training is provided to all
sworn personnel in the areas of: recognizing possible child abuse and
neglect, skilled interviewing of child victims/witnesses, and when and how
allegations of child abuse, neglect or endangerment shall be cross-
reported.
2.LEAs, DSS, and DA shall provide ongoing training to their respective staff
related to E-SCARS.
VIII.DSS RESPONSIBILITIES / BEST PRACTICES
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DSS receives on average over 14,000 reports annually of potential child abuse,
with an average of 55% required to be cross-reported to law enforcement and the
DA. Allegations reported to DSS requiring a cross-report to law enforcement and
the DA are processed and relayed via E-SCARS virtually immediately to both
DSS and the LEA with jurisdiction to investigate the allegations, as well as to the
DA, as required by law.
A.CHILD PROTECTION HOTLINE (CPH)
1.The DSS CPH shall generate a referral when any mandated reporter, or
any concerned citizen, calls to report possible abuse and/or neglect, as
defined in Penal Code § 11165.6. DSS shall assess and determine if an
in-person response is necessary (if it meets criteria of abuse or neglect),
or if the referral may be safely "Evaluated Out" and offer support services
to the victim/family when needed. DSS shall generate a SCAR for all
allegations of "child abuse or severe neglect", as defined in Penal Code §
11165.6.
2.After taking the referral and determining that an allegation requires a cross-
report, DSS shall route the SCAR via E-SCARS as soon as practically
possible to the LEA with jurisdiction to investigate the allegation, as well as
to the Fresno County DA. If an immediate response from a LEA is needed,
the CPH SW shall follow-up the E-SCAR with a phone call.
3.DSS shall handle all SCARs re-routed to the CPH as soon as practically
possible upon receipt of the re-routed SCAR in order to ensure prompt
action by the LEA with investigative jurisdiction. Re-routing is the process
by which SCARs are returned to the CPH by a law enforcement agency
that believes the SCAR in question was routed to the wrong jurisdiction,
and then re-routed by the CPH to the correct law enforcement agency.
B.SOCIAL WORKERS (SW)
1.When CPH determines that an in-person investigation is required, a SW
shall conduct a child welfare investigation of the alleged child abuse or
neglect. In those instances, where a LEA is conducting a criminal
investigation arising out of, or related to, the alleged child abuse or neglect,
the child welfare investigation shall be performed concurrently.
2.At the conclusion of their investigation and documentation on the Child
Welfare Services Case Management System (CWS/CMS), the assigned
SW's findings will be reflected in E-SCARS on the SCAR Detail page,
DSS' Conclusion(s) tab.
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C.SOCIAL WORKER SUPERVISOR (SWS)
1.SWS’ shall ensure that, prior to approving the closure of any referral in
which a cross-report to a LEA was made, the E-SCARS SCAR Details
page, LEA/DA Update tab is reviewed to determine the involved LEA's
finding on the referral.
2.SWS’ shall ensure that apparent inconsistent findings between DSS and
the involved LEA in E-SCARS are evaluated, and the reasons for the
discrepancy and actions taken are documented in CWS/CMS.
IX.DA’S OFFICE AUDITING COMPLIANCE AND OTHER
RESPONSIBILITIES
The DA will continue its auditing of cross-reporting suspected child abuse
allegations throughout Fresno County, as well as expand awareness for all
mandated reporters of their statutory obligation to report suspected child abuse,
neglect, or child endangerment situations.
A.PROSECUTOR/FILING ATTORNEY
When any case is presented for filing (felony or misdemeanor) involving child
abuse, severe neglect, or child endangerment, the filing deputy DA reviewing
the case shall:
1.Ensure that the filing law enforcement officer has attached a copy of the
SCAR to the filing packet.
2.If the allegations were investigated by the LEA but not cross-reported, the
filing deputy DA shall advise the filing officer or investigating officer to
cross-report the allegation immediately to the DSS CPH.
3.The filing deputy DA shall access and review E-SCARS in every case
where a minor is a victim of child abuse, neglect, or endangerment, and
in some appropriate cases where a minor is a witness to a crime.
4.The filing deputy DA will review all available SCARs, including
associated and historical SCARs that are potentially related to the
same incident or a prior incident for the same victim, witness,
suspect, or victim's address.
5.The filing deputy DA, or their designee, shall access E-SCARS and
enter the court case number, assigned prosecutor, and/or investigator
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for all filed cases into E-SCARS.
B.E-SCARS AUDITOR
The E-SCARS auditor shall do all of the following:
1.Monitor the consistency of handling and timeliness of opening SCARs
by all LEAs.
2.Audit all 18 independent LEAs in Fresno County, as well as the Fresno
County Sheriff’s Office, DSS, and the DA for statutory compliance with
Penal Code §§ 111660(j) and (k).
3.Review E-SCARS statistics for every LEA at least once a week for all
categories (Unopened, Pending, Crime Suspected, No Crime Suspected,
and No Investigation), to determine whether SCARs are being opened
and handled in a timely and appropriate manner.
4.Monitor that SCARs are not being placed in the Pending category as a
holding spot without further review.
5.Read and evaluate selected SCARs and associated SCARs for the
purpose of viewing prior history involving a victim, sibling, perpetrator, and
witnesses as a check and balance to ensure cases do not fall through the
cracks.
6.Read every sensitive and fatality SCAR to ensure it is investigated in a
timely manner and brought to the attention of the designated deputy
district attorney (if appropriate).
7.Monitor all SCAR logs to ensure SCARs are being reviewed and
updated by LEAs, DAs, and Social Workers.
8.Ensure the court case numbers of all filed cases are updated by DA
staff into E-SCARS.
9.Monitor both DSS and LEAs to ensure their findings are included in E-
SCARS.
10. Make telephonic contact or send emails or other correspondence to any
agency that appears to have failed to perform any statutory duty or
appears to have failed to comply with any portion of this signed MOU/OA.
11. Facilitate/liaise with any agency asking for support with E-SCARS.
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X.CONFIDENTIALITY
The parties to this MOU agree that juvenile case files and the information
contained therein, as well as records of Federally funded public social
services, are confidential under applicable law, which includes, but is not
necessarily limited to, California Welfare and Institutions Code §§ 827 and
10850, as well as the California Department of Social Services Manual of
Policies and Procedures, Division 19. The parties further agree that
confidential information shall be shared and further disseminated only in a
manner which is consistent with all applicable laws.
The E-SCARS is designated to comply with State law in the area of protecting
children and preventing child abuse. By adopting the best practices set forth in
this MOU, and fulfilling all responsibilities herein, the parties act on behalf of
the children of Fresno County to keep them safer, through a commitment to act
collectively, and with commitment to assist one another in furthering the child
protection mission of each agency.
XI.INSURANCE REQUIREMENTS
All parties to this MOU shall each maintain their own expense insurance and general
liability coverage satisfying the requirements for liabilities that may arise from or
relate to this Agreement.
XII.INDEMNIFICATION PROVISIONS
Each party to this MOU agrees that, pursuant to Government Code 895.4, that party
shall fully indemnify, and hold all other parties to this MOU, including their officers,
board members, employees and agents, and special districts, harmless from any
claim, expense or cost (including attorneys’ fees), damage or liability imposed for
injury, occurring by reason of the indemnifying party’s negligent acts, omissions, or
willful misconduct of its officers, board members, employees or agents, under or in
connection with or arising out of any actions, work, authority, or jurisdiction
delegated to the indemnifying party relating to this MOU.
XIII.TERMINATION
This MOU, and its agreed-upon protocols, may be terminated by any party by
giving thirty (30) days advance written notice of an intention to terminate to all
other parties. Written notice of termination given by a party to the other parties
shall only terminate the MOU in relation to the party giving notice, and the MOU
shall continue in full force and effect with respect to all other parties.
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XIV.ADDITIONS/DELETIONS OF PARTICIPATING AGENCIES
Fresno County’s District Attorney, or it’s designee, reserves the right at any time
during the term of this MOU, to add law enforcement agencies to those listed in
Exhibit A.
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Exhibit A – Partner Agencies
Fresno County
Electronic Suspected Child Abuse Report System (E-
SCARS)
District Attorney's Office (DA)
Fresno County Sheriff’s Office (FSO)
Department of Social Services (DSS)
Law Enforcement Agencies (LEA):
Clovis PD
Coalinga PD
Firebaugh PD
Fowler PD
Fresno PD
Huron PD
Kerman PD
Kingsburg PD
Mendota PD
Orange Cove PD
Parlier PD
Reedley PD
Sanger PD
Selma PD
California State University Fresno PD
State Center Community College PD
Fresno Yosemite International Airport PD
California Highway Patrol (CHP)
IN WITNESS WHEREOF , the parties have executed this Memorandum of Understand ing
effective upon execution by all parties .
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COUNTY OF FRESNO:
Ste£E ~hairman of the
Board of Supervisors of the County of
Fresno
ATTEST:
Bernice E. Seidel ,
Clerk of the Board of Supervisors
County of Fresno , State of California
By tl.tie:, t..,,&
Deputy
PLEASE SEE ADDITIONAL
SIGNATURE PAGES ATTACHED
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CLOVIS POLICE DEPARTMENT
By _______________________________
Print Name: ______________________
Title: ____________________________
Date:
PLEASE SEE ADDITIONAL
SIGNATURE PAGE ATTACHED
14
COALINGA POLICE DEPARTMENT
By _______________________________
Print Name: ______________________
Title: ____________________________
Date:
PLEASE SEE ADDITIONAL
SIGNATURE PAGE ATTACHED
15
FIREBAUGH POLICE DEPARTMENT
By _______________________________
Print Name: ______________________
Title: ____________________________
Date:
PLEASE SEE ADDITIONAL
SIGNATURE PAGE ATTACHED
16
FOWLER POLICE DEPARTMENT
By _______________________________
Print Name: ______________________
Title: ____________________________
Date:
PLEASE SEE ADDITIONAL
SIGNATURE PAGE ATTACHED
17
FRESNO POLICE DEPARTMENT
By _______________________________
Print Name: ______________________
Title: ____________________________
Date:
PLEASE SEE ADDITIONAL
SIGNATURE PAGE ATTACHED
18
HURON POLICE DEPARTMENT
By _______________________________
Print Name: ______________________
Title: ____________________________
Date:
PLEASE SEE ADDITIONAL
SIGNATURE PAGE ATTACHED
19
KERMAN POLICE DEPARTMENT
By _______________________________
Print Name: ______________________
Title: ____________________________
Date:
PLEASE SEE ADDITIONAL
SIGNATURE PAGE ATTACHED
20
KINGSBURG POLICE DEPARTMENT
By _______________________________
Print Name: ______________________
Title: ____________________________
Date:
PLEASE SEE ADDITIONAL
SIGNATURE PAGE ATTACHED
21
MENDOTA POLICE DEPARTMENT
By _______________________________
Print Name: ______________________
Title: ____________________________
Date:
PLEASE SEE ADDITIONAL
SIGNATURE PAGE ATTACHED
22
ORANGE COVE POLICE DEPARTMENT
By _______________________________
Print Name: ______________________
Title: ____________________________
Date:
PLEASE SEE ADDITIONAL
SIGNATURE PAGE ATTACHED
23
PARLIER POLICE DEPARTMENT
By _______________________________
Print Name: ______________________
Title: ____________________________
Date:
PLEASE SEE ADDITIONAL
SIGNATURE PAGE ATTACHED
24
REEDLEY POLICE DEPARTMENT
By _______________________________
Print Name: ______________________
Title: ____________________________
Date:
PLEASE SEE ADDITIONAL
SIGNATURE PAGE ATTACHED
25
SANGER POLICE DEPARTMENT
By _______________________________
Print Name: ______________________
Title: ____________________________
Date:
PLEASE SEE ADDITIONAL
SIGNATURE PAGE ATTACHED
26
SELMA POLICE DEPARTMENT
By _______________________________
Print Name: ______________________
Title: ____________________________
Date:
PLEASE SEE ADDITIONAL
SIGNATURE PAGE ATTACHED
27
CALIFORNIA STATE UNIVERSITY FRESNO POLICE DEPARTMENT
By _______________________________
Print Name: ______________________
Title: ____________________________
Date:
PLEASE SEE ADDITIONAL
SIGNATURE PAGE ATTACHED
28
STATE CENTER COMMUNITY COLLEGE POLICE DEPARTMENT
By _______________________________
Print Name: ______________________
Title: ____________________________
Date:
PLEASE SEE ADDITIONAL
SIGNATURE PAGE ATTACHED
29
FRESNO YOSEMITE INTERNATIONAL AIRPORT POLICE DEPARTMENT
By _______________________________
Print Name: ______________________
Title: ____________________________
Date:
PLEASE SEE ADDITIONAL
SIGNATURE PAGE ATTACHED
30
CALIFORNIA HIGHWAY PATROL
By _______________________________
Print Name: ______________________
Title: ____________________________
Date: