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HomeMy WebLinkAbout30476Exhibit B -Cintas Corporation Response COUNTY OF FRESNO REQUEST FOR PROPOSAL NUMBER: 954-5299 Page 1 COUNTYWIDE UNIFORMS & DUST CONTROL SERVICE Issue Date: August 29, 2014 Closing Date: OCTOBER 22, 2014 Proposal will be considered LATE when the official Purchasing time clock reads 2:00 P.M PST Questions regarding this RFP should be directed to: Louann M. Jones, phone (559) 600-7118, e-mail .!.L't'.!l.'!::'.E.:1~~~~::,l\:!'.,~..2· Check County of Fresno Purchasing's website at !!.!1Ei'.::',:Ji.!~r~!5.;,~·!!..l::~!£:£~b';!L!:t:!'!!~~~~::;!.fJS!!!~~~~ Please submit all Proposals to: County of Fresno -Purchasing 4525 E. Hamilton Avenue, 2nd Floor Fresno, CA 93702-4599 BIDDER TO COMPLETE UNDERSIGNED AGREES TO FURNISH THE COMMODITY OR SERVICE STIPULATED IN THE ATIACHED PROPOSAL SCHEDULE AT THE PRICES AND TERMS ST A TED, SUBJECT TO THE "COUNTY OF FRESNO PURCHASING STANDARD INSTRUCTIONS AND CONDITIONS FOR REQUEST FOR PROPOSALS (RFP'S)" ATIACHED. Cintas Corporation COM~m -. 3604 W Gettysburg Ave ADDRESS Fresno CA 93722 ··-,-c,=rv ___ -------------------------· STATE ZIP CODE (SS!lJ 643-2821:' (55S) 457-0191 doshierd@cintas.com :i:~'---· FACSIMILE NUMBER E-MAIL ADDRESS Ben Spring Senior Sales Executive PRINT NAME TITLE PD-040 {51141 Page 2 EXECUTIVE SUMMARY: BACKGROUND & APPROACH Cintas designs, manufactures and implements corporate identity programs for approximately 1,000,000 businesses in the United States. Cintas operates more than 400 facilities in the U.S. and Canada, including 11 manufacturing plants and eight distribution centers that employ more than 34,000 people. The Cintas facility in Fresno California that will service all of The County of Fresno is the local Cintas facility to the service station. This includes about 80 uniform processing employees along with about 10 Service Representatives and routes. The County of Fresno will have the full resources of Cintas Corporation as well as the local Fresno California staff including a dedicated Service Representative that performs on-site weekly pick up, delivery, changes, credits, ordering, and verification that all is running smoothly with the garment services. ln addition The County of Fresno has a Service Manager and access to General Manager that can be called on to help with any items beyond the week to week services, including but not limited to, uniforms ordering, changing, and billing credits or clarification. General Manager: Dion Doshier: ""-=~"=~:~cc-=:=.c:c,· 559.457.0183: 14 years with Cintas: Service Manager: Mike Hammack:: 559.457.0183: 10 years with Cintas Customer Service: Jill Douty-: 559.457 .0183: 18 years with Cintas Weekly Service Representative: Representative will vary depending on location Dan Naranjo: 10 years with Cintas Accounting: Karen Goodrum -: 559.457.0183: 17 years with Cintas Cintas Fresno location is at: 3604 W Gettysburg Ave Fresno, CA 93722 Cintas is a publicly Traded Corporation. Proposal No. 954-5299 Page 3 TABLE OF CONTENTS PAGE OVERVIEW ..................................................................................................................... 3 KEY DATES .................................................................................................................... 3 TRADE SECRET ACKNOWLEDGEMENT ..................................................................... 4 DISCLOSURE -CRIMINAL HISTORY & CIVIL ACTIONS ............................................. 6 REFERENCE LIST .......................................................................................................... 9 PARTICIPATION ........................................................................................................... 10 GENERAL REQUIREMENTS ....................................................................................... 11 SPECIFIC BIDDING INSTRUCTIONS AND REQUIREMENTS .................................... 18 SCOPE OF WORK ........................................................................................................ 21 COST PROPOSAL ........................................................................................................ 30 PROPOSAL CONTENT REQUIREMENTS .................................................................. 31 AWARD CRITERIA ....................................................................................................... 34 CHECK LIST ................................................................................................................. 35 EXHIBITS ONE AND TWO ........................................................................................... 36 ATTACHMENTS A & B ................................................................................................. 37 G:\Public\RFP\FY 2014· 15\954-5299\954-5299 Countywide Uniforms & Dust Control Services.doc Page4 We do not see any conflicts of interest arising out of our partnership together. If one does arise we will abide by those set forth by The State of California and the County of Fresno and will work through them together. l ~! J Proposal No. 954-5299 Page.5 TRADE SECRET ACKNOWLEDGEMENT I have read and understand the above "Trade Secret Acknowledgement." I understand that the County of Fresno has no responsibility for protecting information submitted as a trade secret it it is not delivered in a separate binder plainly marked ''Trade Secret." I also understand that all information my company submits, except for that information submitted in a separate binder plainly marked "Trade Secret," are public records subject to inspection by the public. This is true no matter whether my company identified the information as proprietary, confidential or under any other such terms that might suggest restricted public access. Enter company name on appropriate line: (Company Name) Cintas Corporation (Company Name) ACKNOWLEDGED BY: Has submitted information identified as Trade Secrets in a separate marked binder.** Has not submitted information identified as Trade Secrets. Information submitted as proprietary confidential or under any other such terms that might suggest restricted public access will not be excluded from treatment as public record. ~);/ -----·-------~tll:i 14,_-_60_3_5 ____ _ 3604 W Gettysburg Ave Signature Ben Spring-Senior Sales Executive Print Name and Title Address Telephone 10-1-14 Date 93722 Fresno CA c~ S-ta~te~~ ---ii_p ___ _ **Bidders brief statement that clearly sets out the reasons for confidentiality in conforming with the Californla Government Code definition. G:\PubJiclRFPIFY 2014-151954-5299\954-5299 Counlywide Uniforms & Dust Control Services.doc Proposal No. 954-5299 Page 6 CERTIFICATION (1) The prospective primary participant certifies to the best of its knowledge and belief, that it, its owners, officers, corporate managers and partners: (a) Are not presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded by any Federal department or agency; (b) Have not within a three-year period preceding this proposal been convicted of or had a civil judgment rendered against them for commission of fraud or a criminal offense in connection with obtaining, attempting to obtain, or performing a public (Federal, State or local) transaction or contract under a public transaction; violation of Federal or State antitrust statutes or commission of embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements. or receiving stolen property; (c) Have not within a three-year period preceding this application/proposal had one or more public transactions (Federal, State or local) terminated for cause or default. (2) Where the prospective primary participant is unable to certify to any of the statements in this certification, such prospective participant shall attach an explanation to this proposal. Signature: Ben Spring-Senior Sales Executive (Printed Name & Title) Date: 10-1-14 Cintas Corporation "-~-"~"" ---~-----· ·-(Name of Agency or Company) G:\Public\RFPIFY 2014-15i954-5299\954-5299 Countywide Uniforms & Dusi Control Services.doc Proposal No. 954-5299 Page 7 Yi:NDOR MUST_QQM.EIJ~IE_8..fiQ..BETIJ.8N yYI TH RE.GUEST EOB...f:B.Qe_Q,.SAL Firm: _Cintas Corporation ___ _ REFERENCE LIST Provide a list of at least five (5) customers for whom you have recently provided similar services. Be sure to include all requested information. Reference Name: Address: City: Medesto Phone No.: ( 209 Service Provided: Pacific Southwest 4q~O Ll3ckron .Rd ) 526~0444 Date: Un.iforms and Facility s.ervices Contact: Donna Stone State: CA 10-1-14 Zip: 95357 Reference Name: R.R. Donelly Contact: Tori Bruce -------------Address: 9801 W Goshen Ave City: Visalia --·----State: CA Zip: _9_3_29_1 ___ _ Phone No.: ( ~@_ ) 651-2153 Date: _1~0-~1--1~4~-----Service Provided: lJ_11iforms aricl fa.9iJ!Y_§eryic_es --··-···----·--·--·---·-----·· Reference Name: International Paper Contact: Mike Mrrnko Address: 1111 N Anderson Rd. ···· ----~------···----~--City: . Ex~t1;:r __ _ ___ --······-··---··---··-----···--_ State: ~A ___ Zip: 93~~---·-Phone No.: ( 559 ) ~9j~J Date: _10-1-14_ ·----------·· -· Service Provided: Uniforms and Facili!Y_ Services ...... __ . ---·----·--·-·---------·-----Reference Name: ..I.Qy..Q.ta_Qf.C!Qy=i --~--Contact: _Mjk.fLG,,,.,ib""so,,,n'-'--------Address: 895 W Shaw A_ve ____________________ _ City: Clovis State: CA Zip: _9_3_6_1_2 ___ _ Phone No.: ( 559 ) 291-5544 _____ Date: 10-1-14 -------------·-Service Provided: Uniforms and Facilit¥-.fu',IYiefilS Reference Name: Freshko Contact: Tom Moreland ___ _ Address: 2155 E Muscat --··-·---------·----------· City: Fresno State: CA Zip: 93725 ------PhoneNo.: ( ~~) 497-7000 Date: _1_0_-1_-_14 ________ _ Service Provided: Uniforms an~ Facility Services-------·--·----------------·-------------------·------------Failure to provide a list of at least five (5) customers may be cause for rejection of this RFP. G:\Public\RFP\FY 2014·151954-5299\954-5299 Countywide Uniforms & Dust Control Services.doc Proposal No. 954-5299 Page a PARTICIPATION The County of Fresno is a member of the Central Valley Purchasing Group. This group consists of Fresno, Kern, Kings, and Tulare Counties and all governmental, tax supported agencies within these counties. Whenever possible, these and other tax supported agencies co-op (piggyback) on contracts put in place by one of the other agencies. Any agency choosing to avail itself of this opportunity, will make purchases in their own name, make payment directly to the contractor, be liable to the contractor and vice versa, per the terms of the original contract, all the while holding the County of Fresno harmless. If awarded this contract, please indicate whether you would extend the same terms and conditions to all tax supported agencies within this group as you are proposing to extend to Fresno County. Yes, we will extend contract terms and conditions to all qualified agencies within the Central Valley Purchasing Group and other tax supported agencies. No, we will not extend contract terms to any a· ·· ~k (Authorized Signature) Senior Sales Executive Title ''··--the County of Fresno. * Note: This form/information is not rated or ranked in evaluating proposal. G:\Public\RFP\FY 2014-15'.954-5299\954-5299 Countywide Uniforms & Dust Control Services.doc I Page 9 Under the insurance section please strike out the Professional Liability section. Cintas does not employ such professional staff (e.g., Ph.D, R.N.). \\J EXECUTIVE SUMMARY: BACKGROUND & APPROACH Cintas designs, manufactures and implements corporate identity programs for approximately 1,000,000 businesses in the United States. Cintas operates more than 400 facilities in the U.S. and Canada, including 11 manufacturing plants and eight distribution centers that employ more than 34,000 people. lO The Cintas facility in Fresno California that will service all of The County of Fresno is the local Cintas facility to the service station. This includes about 80 uniform processing employees along with about 10 Service Representatives and routes. The County of Fresno will have the full resources of Cintas Corporation as well as the local Fresno California staff including a dedicated Service Representative that performs on-site weekly pick up, delivery, changes, credits, ordering, and verification that all is running smoothly with the garment services. In addition The County of Fresno has a Service Manager and access to General Manager that can be called on to help with any items beyond the week to week services, including but not limited to, uniforms ordering, changing, and billing credits or clarification. 14 Cintas new Wash Alloy Safoty System is a st;Jtc--0!¥th,~~art rnoln)f\-d;~!ic;ct,on nelwork that rn1n!fnizcs un;1uthon1.(:tl entrancr:J and automahc,1ily shuts off a,l hazardous motion m the mea where w,1snern ;md dry<irs opem:n 8 15 4 13 38 104 12 45 1.07 1.44 1.44 2.25 2008 thn~upt1 Dccen1ber Cint;:is' Three Points of Contact initiil!ivo reduces tho inc.dences of slip trip fall ;rnd sprain tnJ\fflf:S, among our SSR drivers by mstalhng grab bars on !he outside of all service vctiich"s as wc!i tn.1ndra1f$ on the descending Sid{, of the pas;;ongr:r steps 11 57% 44% 53% 60% 20:2 C-n!:;s. rc;:;,C:cs a11 p;:1;x·r lhiit \',fl shr,~d fer ow CtiMCeffl:NS. annua:'y s;,· .... 1ng' In 2012. we diverted over 12 O,cr eight million trees Mo;'? :l"ina 10 million HTtJs in ~n; on orgy Airno$t two biflion j)C',lr1CS o! co: plastic water boUles from landfills by using them in our Regenera1<on1'' 1\pp:ox,ma:e:y 626 million r:cuncs of so!:d w:J ::;tc Cintas· M1crofioer Cleaning System reduces chemical and water usage up to manufactured from g:ouod and extruded pest.consumer was\e Collection uniforms. C:r:!as afld six: o-!hcr c,nc;nra!,-area corpo:,l!'O!'l5 es!;tb!1~hcd tho Grea;er C1r::;inr:at• Gtc-on 8:.i.s·ness Council iO promoto ~ust.J:n.i:b ',t;' •,..h·'o 1rcrc,1s,ng the boaom t,:1C' • Cintas ID Tapes every garment for internal tracking at the processing facility. This ensures that the garments are returned to The County of Fresno's sites each week they are turned in to be processed. • Manual Backup: If there is a discrepancy in what was picked up to delivery. Cintas has an "Individual Garment Check sheet" system that is employed by the service representative; whereby they count each garment that is picked up on site. A copy of a tri-copy is given to the locations contact with that weeks pick up count. These are then counted, manually; again at the Cintas facility prior to delivery to ensure what was picked up the week before is also being delivered. • This manual counting is done in addition to the electronic tracking already in place. This helps to still have a human hand in the process for our customers to ensure that the garments are returned in full. • Every garment that is washed is inspected for repairs and replacement orders without our clients asking. 97% of our weekly replacements are initiated by Cintas at no cost to our clients. • Each shirt is hung on a lighted mannequin for our inspectors to look for missing buttons, and rips and tears needing attention. Pants are inspected for zippers, seam rips, and other holes. 13 • All garments are slated for replacement the week of inspection if they are not up to standards outlined by the ID Tape Date and Contract. • All Cintas Service Personnel are paid on performance of a CSI !Customer Service Index) This ensures that the weekly check in process and survey is directing the District experience with Cintas. • The County of Fresno have a variety of ways to access Cintas Service: Weekly Service Rep (Onsite changes)(Weekly Satisfaction Checklist) Customer Service (E-mail or Phone)(Backup for weekly requests) Service Manager (E-mail or Phone)(Service Rep Vacation/Backup/Escalation/Quarterly Survey) General Manager (E-mail or Phone)(Escalation, Annual Survey) Senior Executive (E-mail or Phone)(Ongoing Support for District across Cintas Services) Protective Apparel Director (E-mail or Phone}(Ongoing Support for District across Flame Resistant Products/Services) The included Cintas team will work with each one of the site coordinators for the County of Fresno along with Cintas resources to accomplish the following items and any other The County of Fresno and Cintas agree on to ensure a smooth transition and on time delivery to commence services 4 weeks from each fitting event. Cintas will utilize internal Cintas personnel and resources to accomplish these tasks beyond the management team listed but will be directed by the Government Manager to ensure all processes are being implemented. Cintas has internal garment Manufacturing, Distribution, and vertically integrated supply chain management all owned and operated by Cintas. These proprietary systems and resources will be utilized to ensure timely delivery of all products and services outlined in this RFP. Production Product Movement Cintas will continually refine our services and deHvery process with to ensure-the ,nost transparent, accurate, and effective program management every week. r::: L Accura~eJ;:elivery 14 Product choices: Cintas offers most standard products in the rental industry, some made by Cintas at higher quality and comfort than outsourced firms. Every item in this RFP will be offered as outlined with Cotton have a Cintas comparable substitute available to The County of Fresno. Pick-up and delivery tasks: Weekly documentation will provided to The County of Fresno at weekly pick up of Hand counts of all products. A mandated check in contact will always be done at each delivery department to help ensure weekly accuracy. Sizing, ordering, and replacement procedures: The Cintas team will ensure each employee is individually sized for accuracy in the beginning (eliminating upfront errors). Replacements are done weekly at the site of inspection in the Cintas plant. No charge replacements are done automatically; any others will be brought to The County of Fresno department's attention for approval as outlined in the RFP. Quality control (item appearance, cleanliness, delivery quantity accuracy) processes.: All items are washed and hand inspected through industry leading and patented inspection processes. This allows Cintas to provide The County of Fresno a maintenance free service vs. relying on The County of Fresno to always request or tag items for replacement. Tracking and billing processes: All items are tracked. Garments are barcoded and bulk items counted. Billing is set up as flat inventory/delivery quantities to provide The County of Fresno with Even billing without many large charges or small additional charges ... This allows for consistent billing weekly invoicing with monthly statements reflecting those invoices for payment. Additional reports are available as needed to help refine/streamline any necessary information to The County of Fresno. We'll develop a close relationship with each departments ensuring all needs are met. Customer service plan: The County of Fresno will have the Cintas team in Fresno as a whole available to them at any time during business hours. The weekly service representative should be able to make changes. However, your Customer Services reps, Service Manager, & General Manager are always available by phone or e-mail to help resolve any item that may come up. When you contact customer service Cintas policy is to respond with an action plan within 24 hours for you at all times. Problem resolution procedures: Step 1. Weekly Service Rep: Order/Change/Billing can be handled through them to ensure quick/accurate follow through within the outlined time frames. Step 2. Customer Service: Call or e-mail them at your local Vista office and your Service Rep or Service Manager has 24 hours to complete a resolution plan and call/e-mail you back to ensure you're satisfied with that (typically it's sooner or end of that day). Step 3. General Manager: Call or e-mail and it will get resolved. Average turnaround times for sizing, ordering, and replacement of items. Specify turnaround time in Calendar days from date of request/order: Cintas Manufacturing and Stockroom abilities allow us to offer a 7-10 Calendar day turnaround on over 90% of orders up to 3XL and 46 inch waist. All other times would be clearly communicated with The County of Fresno to ensure we promise an accurate target date. Reporting capabilities.: Cintas has a range of reports available to The County of Fresno and can create Queries as needs at a local level if there is specific information needed: Below are a few standard items that are popular, automatic, or upon request. Report 1: Invoices+ Monthly Statements: Audit for active personnel and accurate billing Report 2: Individual Garment Check Sheet: Hand Count Records for all garments picked up and delivered weekly. Report 3: Replacement Investment: Cintas can provide a report of total garment investment and replacement's applied to the Cities accounts by department. 15 • Cintas has Internal reports to track all usage data and help The County of Fresno Identify any items needing attention immediately -·· -Below Is an visual example of the information we track to better service your account (exact reports may vary) • The County of Fresno can simply call or e-mail for any information and a LIVE person will help get any information needed Custor'ner Nan~~~ & Nunnber Ga;t·rnont Garn"!ent SS~e t I J'h'-'''' •• '!"~ ,., ,I h\ ( i'lLI-.. t.lrr,1!;(\ ( "lllf,;' {},•piri11· ... ·:1t Hl'fHI(" 11 ~ ttt( -.t ~ HILi'-(.'11,tlH, t <>tl11"1 f>c,\,IJfllH"ll! Rf.MH TO .; :' :,,:, ,: '?ZCH.;...!!(:;:., :f t::-1~· .. ::.:'.:1-'~ ., .... n. --;;... 7-':s:<.-:-': General hem item Number description for Pricing or Re-order Custoroer: 042:47 • PE(HANGA CASINO Invoice #: 344427 for :$ li3 L 78 A/R C•.ate: 07-14-201 l Time: 15:27 Si9ner r·4i'lme: BOZA PRODIUGAD CINTAS (orp • The Service Professionols E-Signature Verification 16 QUALIFICATIONS/ EXPERIENCE/ PROJECT APPLICABILITY/ CONTACT INFORMATION -General Manager: Dion Doshier: .,::_;o:c:c.:.,~:=""'"-':·"-'-"·'~"°"·::..=-:.:.· 559.457.0183: 14 years with Cintas: Executive overseeing East Valley areas of Operation 17 He is personally available to you if needed and would be listed as the ultimate single point of contact for any service items that come up. Market Sales Manager: Scott Yingling: : 951.233.3171: 3 Yi years with Cintas: Project Manager during transition to facilitate sizing and logistics for a smooth transition to Cintas and first delivery. Including gathering all transition logistics and scheduling and coordinating Cintas resources with The County of Fresno's staff for transition plan. Service Manager: Mike Hammack:: 559.457.0183: 10 years with Cintas Oversees weekly Service Reps to ensure a week to week smooth program. He can reached directly by e-mail or phone and can supplement the weekly service for any follow up items including Reporting, Finance, Product support follow up. Weekly Service Representative: Representative will vary depending on location Dan Naranjo: 10 years with Cintas Weekly service representative. Responsible and empowered to manage all weekly deliveries to The County of Fresno Will be knowledgeable about all County of Fresno service requirements and needs in the departments. Customer Service: Jill Douty -·"'-="-:.:! .. =..:.:""='=-"-""-'-' : 559.457.0183: 18 years with Cintas Customer service assigned to The County of Fresno. She can be called or e-mailed beyond the weekly delivery to initiate Ordering, Billing, or Reporting questions will : 1. Immediate account look up and resolution to your concern. 2. Initiate the 24 hour contact for a resolution plan by your service rep and service manager. Accounting: Karen Goodrum -,.,~=-'''-'-·''-'-"';;.·""~'-=::::. .. '-'., : 559.457.0183: 17 years with Cintas Accounting Manager can provide a range of reporting and billing analysis for The County of Fresno. Access to all accounting data for invoice reprinting, electronic invoice e-mails and any accounting changed corrections or adjustments necessary. Uniforms Sales Representative: Andrew Garud: =--"'-"'-"-i:::..===s,,_,.,_, 559.304.6108 2 Years with Cintas Assists in coordinating the sizing of all employees. Senior Sales Executive: Benjamin Spring: "=· .. "Cc.x,="'-=~.,,._,"'~:. 818.414.6035 Mobile: 10 years with Cintas Prepared BID response with the help of all follow up team members. Will help to ensure a smooth transition to Cintas Services along with contract compliance if awarded. 18 -Below is a visual transition overview and weekly service steps for The County of Fresno -This supports the text detail of the weekly delivery logistics in the prior sections UNIFORM TRANSITION TIMEllNE VISUAL EXAMPLE Project Planning • Cintas project team will meet with each your department to establish styles & service requirements • Fitting Schedule's Set Employee Fitting • Cintas project team members will come on site and personally measure all your team members in their individual uniform style and size for intitial order. Fitting & Validation • Cintas team will finish any sizings or returning/LOA Employees • Communicate specific verifications to each department for review l st. Order's Placed • Cintas will enter al! verified department orders for staged production. • Communicate specific verifications to each department for review Garment Production • Cintas garment manufacturing and secondary supplier orders will be in production • Sizing and delivery promise dates will be lined up. 2nd. Orders/Tracking • Cintas will enter all verified department orders for staged production. • Communicate specific verifications to each department for review Confirmation • Initial delivery of Garments to your locations. •Communication and prep for delivery schedule & Dry Run of delivery 1st Delivery • All planning and delivery of garments and other product lines will be handled bya tenured Service Team for increased accuracy and efficiency every week. 19 Cintas is very familiar with this type of service. We actually service Fresno Unified School District, Visalia Unified School District, as well as Woodlake Unified School District. We have extremely qualified Service Sales Representatives that will service your account. We have 18 routes/drivers at our Fresno facility as well as 2 service managers to help you out as well. It's actually against Cintas policy because we are a publicly traded company to give out names of companies that have left Cintas in the last five years as well as any current or resolved lawsuits that Cintas may have ongoing. Cintas Fresno has had no payment problems with the County in the past 3 years. 20 Cintas Fresno understands the scope of this project. The County of Fresno has over 100 locations where 425 employees need to be fitted in a timely manner. We will handle the laundering, repair, replacement of uniforms for The County of Fresno. We will also handle the laundering of floor mats and other fs products as well. On award of the bid Cintas will contact each of the 100 locations to arrange the fitting of the employees as well as pick out the (e.g. garment types, quantities, sizes, pickup/delivery locations, contact info, etc). Prior to the commencement of service we will provide the following: 1. Employee name 2. Type, color and item number of garments issued 3. Quantity of garments issued 4. Initial replacement cost 5. Quantity of garments scheduled for weekly pickup 6. Cost of weekly service for each garment. STARTUP: Cintas will provide brand new garments for each employee. 11 shirts and 11 pants will be issued to each employee. We will have experienced fitters there to get the job done right the first time. We will also do not charge for size changes so you don't need to worry about that. Depending on the size change required we can make most size changes available in 1-2 weeks. If there is an employee 3XL and over a 48 inch waist those can take up to 6 weeks to fulfill. UNIFORM EMBLEMS: CINTAS will provide all company and name emblems at no charge to the county of fresno in the appropriate size. They will be located on all shirts and coveralls. QUANTITIES: The County can increase the quantities up or down at its own discretion. Cintas realizes that the inventories are approximate. The County may also cancel any employee at any time and that weekly cost will be taken off the invoice as long as all 11 shirts and 11 pants and any coveralls are turned in in good and useable condition. Cintas billing is based off of a 52 weeks calendar. All pricing reflects that. Cintas will pick up all inventories of garments within 10 days of employee termination. SUMMARY OF SERVICE REPORT: Cintas will track all activity with the uniforms and submit via email to the county department coordinator and the purchasing buyer on a bi-annual basis. The usage reporting/tracking system will provide the following information: items a-i. CONDITION ISSUES: Garments will always be in good and usable condition. Garments that are not will be up graded to good and usable garments at no additional cost. Garments will be repaired and returned within 7 days of submission to Cintas. Garments will be cleaned and steam tunneled and be in good repair with no holes or rips or tears. Cintas will replace all garments that normal wear in tear at no cost to the county. CONTRACT REPRESENTATIVE; Cintas will provide the county with the name, email address and contact number of the service sales representative. DELIVERY & PICKUP SERVICE: The county employees will get back the same number of garments that they turned in. 21 Delivery and pick up will be done on a weekly basis for sites that have employees. Sites that just have floor mats and fs items may be serviced on a monthly basis. Garments will be labeled properly with employees name and barcoded for tracking purposes. Cintas will provide the detailed tracking report for each delivery. We will also provide a weekly individual garment check sheet so that the manager knows how many shirts and pants or coveralls were turned in. REPLACEMENT COSTS: Replacement costs are extremely hard to figure out. Since Cintas is currently in fluxing like new garments we do not have a prorated amount to offer. SPECIAL CHARGES: There will be no additional assessments, up charges, single item charge, surcharge, re-stocking fee, minimum order charge. INVOICES: Cintas understands this section. UNIFORM RENTAL SERVICE: If awarded the contract we will immediately reach out with the 100 locations and arrange a fitting event timeline with each location. We have a large sales team and sales manager that will be involved with the fitting event to get them completed quickly. We will be fitting each employee with the garments you choose for them. Each employees waist, inseam and sleeve length will be measured with a measuring tape but the actual pants, shirts and coveralls will be tried on by each employee. We will have that particular account fitted and will have lockers sent to each location 1 week before we install that account. We will be in communication with each department head of the timeline for delivery. The week of delivery we will have Ameripride pick up their garments after we have already installed the account. Cintas garments will be delivered back to the county of fresno professionally deaned on hangers. :'.U ] 22 Repairs will be done proactively by Cintas but we also have repair tags as well. Every shirt, pant, and coverall is physically inspected by a Cintas employee at our washing facility. It is there they will make the needed repairs. SUMMARY OF SERVICE REPORT: Information is on page 15 of this proposal. PROCESSES: Information is on page 14 of this proposal. INVOICES: Invoice sample is on page 16 of this proposal. PRICING: The pricing is attached and complies to the counties standards. Cintas submitted: 1. Invoice on page 16 of the proposal 2. 1 navy pant 1 year old 3. 1 executive shirt 1 year old 4. 1 work shirt 1 year old 5. 1 mens polo shirt brand new 6. 1 womens polo shirt brand new 7. 1 cargo pant brand new 8. 1 work shirt brand new 9. 1 shop towel 10. 1 36 inch dust mop 11. 5 copies of the proposal on CD 12. Company emblem 13. Name emblem 14. Fire resistant Arc flash and high visibility garment catalog 15. Pricing RFP 954-5299 Attachment A -Cost Proposal Page 24 of 6 ueprec1atea Brand & Normal Wear & Qty New Used Rental -Rental -Lease Garment, Garment Product Tear Schedule Item Colors Sizes Cost Cost ·-Employee Proposed Code (specifiy your Offered Available per Extended Extended Launders Replacement week (each) (each) Price Per Week Price An11ual Weekly Cost Cost& (specify W& T periods in Schedule below) months) New Used New Used Work Shirt -short sleeve -blend fabric -durable press -2 button pockets -lined collar w/ stays • depends but 24 1 pencil stall Various Small-6XL 165 $ 0.18 N/A 29.70 N/A 1,458.60 N/A 0.17 15.28 935 months Work Shirt -short sleeve -100 % cotton fabric -wrinkle resist -2 button pockets -collar stays -depends but 24 2 pencil stall Various Small-GXL 100 0.245 N/A 24.50,N/A 1,274.00 N/A 0.245 $ 17.32 330 months Work Shirt -long sleeve· blend fabric -durable press -2 pockets w/ button -lined collar w/ stays -depends but 24 3 pencil stall Various Small-6Xl 145 0.183. N/A 26.54 N/A 1,379.82 N/A 0.183 $ 15.28 935·months Work Shirt-long sleeve -100 % ·cotton fabric -wrinkle resist - 2 button pockets -collar stays -depends but 24 4 pencil stall Various Small-6Xl 40 0.245 N/A 9.80 N/A 509.60 N/A 0.245 $ 17.32 330 months Work Shirt -short sleeve -blend depends but 24 5 fabric -postman style Various .Small-6XL 115 0.183 N/A 21.04 N/A 1,094.34 N/A 0.183 $ 15.28 935.months Executive Shirt -long sleeve -Light blue, blend fabric -no iron -pen pocket -Royal blue, depends but 24 6 collar stays -adj cuffs white Small-6XL 60 $ 0.26 N/A 15.30 N/A 795.60 N/A 0.255 21.39 374 months Executive Shirt -short sleeve -Light blue, blend fabric -no iron -pen pocket -Royal blue, dependsbut24 7 collar stays white Small-6XL 80 $ 0.26 N/A 20.40 N/A 1,060.80 N/A 0.255 17.323 374months Dress Shirt -long sleeve -oxford blend fabric -no iron -box pleat light blue, back -pen pocket -button down -Royal blue, depends but 24 8 collar stays -adjust cuffs white ·small-6XL 30 $ 0.26: N/A 7.80 N/A 405.60 N/A 0.255 21.39 374 months C:\Users\c1100215\Documents\FY15\Fresno\County of Fresno\954-5299 Attachment A -Cost Proposal final RFP 954-5299 Item Colors Sizes Offered Available Dress Shirt -short sleeve -oxford blend fabric -no iron -box pleat light blue, back -pen pocket -button down -Royal blue, 9 collar stays Polo Shirt -short sleeve -blend or 10 poly knit fabric -single pocket Work Shirts -long sleeve -100% cotton -2 front pockets -pencil 11 stall -orange Work Shirts -short sleeve -100% . cotton -2 front pockets -pencil 12 stall -orange Jeans Cut Pants -denim fabric - 13 cotton or blend -relaxed fit Jeans Cut Pants -denim fabric - 14 cotton or blend regular fit --- Pants-100% Cotton Twill -heavy fabric-flat front -deep front pockets -preshrunk -lined dress 15 waistband • belt loops Pants -Blend Twill · heavy fabric - double pleat front -slash front pockets -perma press -lined dress 16 waistband white Small-6XL Various Small-6XL Orange Small-6XL Orange Small-6Xl Denim Jean color 28-58 Denim Jean color 28-58 Various 28-58 Var-.ous 28-58 Qty per week 46 250 60 35 10 90 40 75 Attachment A -Cost Proposal Page 25 of 6 ueprac1atoo Brand & Normal Wear & New Used Rental • Rental -Lease Garment, Garment Product Tear Schedule Cost Cost -Employee Proposed Extended Extended Launders Replacement Code (specifiy your (each) (each) Price Per Week Price Annual Weekly Cost Cost& (specify W&T periods in Schedule below) months) New Used New Used -- $ 0.25 N/A 11.50 N/A 598.00N/A $ 0.27 N/A 67.50 N/A 3,510.00. N/A 0.183 N/A 10.98 N/A 570.96 N/A $ 0.25 N/A 8.57 N/A 445.90 N/A $ 0.30 N/A 3.00 N/A 156.00 N/A $ 0.30 NIA 27.00 N/A 1,404.00 N/A 0.34 N/A 13.60 N/A 707.20 N/A 0.284 N/A 21.30 N/A 1,107.60 N/A 0.25 17.323 0.27 20.125 259/262 0.183; $ 17.32 ? 0.25 17.32 ? 0.3 $ 19.87 0.3 $ 19.87 0.34 $ 24.20 0.284 $ 26.99 depends but 24 374 months depends but 24 months depends but 24 months depends but 24 months depends but 24 394 months depends but 24 394 months depends but 24 340 months depends but 24 865 months C:\Users\c1100215\Documents\FY15\Fresno\County of Fresno\954-5299 Attachment A -Cost Proposal final RFP 954-5299 Item Cargo Work Pant -blend fabric - flex waist -pockets -dura press - 17 reinforced pockets option Work Pants -blend fabric -flat front -side elastic waist insert, - 18 comfort fit Western (Jean) Style Pant -heavy blend fabric -dura press - 19 reinforced stress points Coveralls -cotton -long sleeve - button front -include HV option 20 cost Coveralls -cotton -long sleeve - 21 ,snap front Coveralls -blend fabric -long sleeve -zip front -medium weight · wrinkle resist -double needle 22 contraction -mul_ti_pockets Shorts -blend fabric -cargo 23 pockets Lab Coat -Blend fabric -long 24 sleeve -3 pockets -slits Colors Sizes Qty Offered Available per week Various 28-58 150 Various 28-58 300 Denim Jean color 28-58 55 Various 36-56 25 Various 36-56 30 various 36-56 50 Various 28-58 22 white 38-50 140 Attachment A -C<>st Proposal ueprec1atea New Used Rental -Rental -Lease Garment, Garment Cost Cost --Employee Proposed Extended Extended Launders Replacement (each) (each) Price Per Week Price Annual Weekly Cost Cost& Schedule New Used New Used 0.326 N/A 48.90 N/A 2,542.80 N/A 0.326 $ 27.00 0.209 N/A 62.70 N/A 3,260.40 N/A 0.209 $ 18.09 0.3 N/A 16.5-0 N/A 858.00 N/A 0.3' $ 19.87 0.612 N/A 15.3,N/A 79S.60 N/A 0.612 60.122 0.418 N/A 12.54:N/A 652.08 N/A 0.418 $ 41.27 0.306. N/A 15.30 N/A 79S.60 N/A 1.5 $ 30.06 0.326 N/A 7.17 N/A 372.94 N/A 0.326 $ 27.00 0.24 N/A 33.60 N/A 1,747.20 N/A 0.24 $ 30.06 C:\Users\c1100215\Documents\FY15\Fresno\County of Fresno\954-5299 Attachment A -Cost Proposal final Page 26 of 6 Brand & Nonna! Wear & Product Tear Schedule Code (spacifiy your {specify W&T periods in below) months) depends but 24 270 months depends but 24 945 months depends but 24 394 months depends but 24 912 months depends but 24 910 months depends but 24 912 months depends but 24 270 months depends but 24 925 months RFP 954-5299 Attachment A -Cost Proposal Page 27 of 6 Item tJeprec1ateo Brand & Normal Wear & Qty New Used Rental -Rental -Lease Garment, Garment Product Tear Schedule Colors Sizes Employee Proposed Offered Available per Cost Cost Extended Extended Launders Replacement Code (specifiy your week (each) (each) Price Per Week Price Annual Weekly Cost Cost& (specify W&T periods in Schedule below) months) New Used New Used Shop Coat -Blend fabric -long depe11ds but 24 25 sleeve -pockets -button up blue S-3XL s 0.29 N/A 1.45 N/A 75.40 N/A 0_29 $ 25.99 82497 months dark color· Scrub Top -short sleeve -blend blue or depends but 24 26 fabric -pockets green 35 $ 0.18 N/A 6.40 N/A 333.06'/II/A 0.18 15.285 months dark color- Scrub Bottom -blend fabric -blue or depends but 24 27 pockets green 25 $ 0.21 N/A 5.25 N/A 273.00 N/A 0.21 18.087 months 28 Mat -2x3 various 10 2.04 N/A 20.40:N/A 1,060-80 N/A $ 45.86 29 Mat-3x4 Various 85 2.04, N/A 173.40 N/A 9,016.80 N/A $ 45.86 30 Mat -4x6 Various 95 2.517 N/A 239.12 N/A 12,433.98 N/A $ 71.33 31 Mat-3x5 Various 20 2.04 N/A 40.80 N/A 2,121.60 N/A $ 45.86 32 Mat-3x 10 Various 50 $ 3.00 N/A 150.00 N/A 7,800.00 N/ A 91.71 Mat-3x4 33 Safety message Various 10 $ 3.71 N/A 37.10 N/A 1,929.20!N/A 66.24 84302 C:\Users\c1100215\Documents\FY15\Fresno\County of Fresno\954-5299 Attachment A -Cost Proposal final RFP 954-5299 Item Mat-3x5 34 antimicrobial Wet mop handle -wood - 35 1wet_grip handle 11/8'' x 60" Wet mop-antimicrobial looped · poly headband -double tailband 36 lar~e 9" Ory mop handle -wood -quick 37 change l"x60" Ory mop -12" Infinity twist 38 synthetic blend • Ory mop -Infinity twist synthetic 39 blend -Sx24'' • Ory mop -Infinity twist synthetic 40 blend -Sx36" Dry mop -Infinity twist synthetic 41 blend -5X42" Colors Sizes Offered Available Black Attachment A -Cost Proposal Qty New Used Rental • Rental -Lease Garment, Cost Cost ·-Employee per Extended Extended Launders week (each) {each) Price Per Week Price Annual Weekly Cost New Used New Used 10 $ 2.18 N/A 21.80 N/A 1,133.60 N/A 10 $ N/A 0.00 N/A 0.00 N/A 125 $ 1.41 N/A 7.04 N/A 9,165.00 N/A 40 $ N/A 0.00 N/A 0.00 N/A 60 $ 0.28 N/A 16.80 N/A 873.60 N/A 35 $ 0.28 N/A 9.80 N/A 509.60 N/A 15 $ 0.46 N/A 6.90 N/A 358.8-0 N/A ~---· 10 $ 0.46 N/A 4.60 N/A 239.20 N/A C:\Users\c1100215\Documents\FY15\Fresno\County of Fresno\954-5299 Attachment A -Cost Proposal final Page 28 of 6 · Oeprtictated Brand & Normal Wear & Garment Product Tear Schedule Proposed Code (specifiy your Replacement Cost& (specify W& T periods in Schedule below) months) 66.24 2477 12.228 6998 12.228 6998 7.133 7000 7.133 7000 RFP 954-5299 Attachment A -Cost Proposal Page 29 of6 Item ueprecuitea Brand & Normal Wear & Qty New Used Rental sRental --Lease Gannent, Garment Product Tear Schedule Colors Sizes -Employee Proposed Offered Available per Cost Cost Extended Extended Launders Replacement Code (specifiy your week (each) (each) Price Per Week Price Annual Weekly Cost Cost& (specify W& T periods in Schedule below) months) New Used New Used 42 Oust Mops 45 $ 0.82 N/A 36.90 N/A 1,918.80 N/A 8.152 1946 treated dust mop 24" 10 S 0.82 N/A 8.20 N/A 426.40 N/A 8.152 1946 treated dust mop 36'. 10 $ 0.97 NiA 9.70 N/A 504.40 N/A 10.19 2590 Treated dust mop 10 each 43 60" size $ 1.50 N/A 15.00 N/A 780.00°N/A 10.19 2610 44 Shop towel best price 700 $ 0.11 N/A 77.00 N/A 4,004.00: N/A 0.46 2169 45 Bath towel -cotton #2 white 1000 $ 0.90 N/A 900.00 N/A 46,800.00 N/A blue/oran 46 Bar towel -microfiber ge 100 $ 0.17 N/A 17.00 N/A 884.00 N/A 1.325 7432 47 Detail towel yellow 100 $ 0.17 N/A 17.00 N/A 884.00 N/A 1.325 48 Glass towel 16"x28" red 100 $ 0.17 N/A 17.00 N/A 884.00 N/A 1.325 2921 49 Turkish towel white 150 $ 0.13 N/A 19.20 N/A 998.40 N/A totals $ 33.55 $ C:\Users\c1100215\Documents\FY15\Fresno\County of Fresno\954-5299 Attachment A -Cost Proposal final Proposal No. 954-5299 Page ·.30 CHECK LIST This Checklist is provided to assist vendors in the preparation of their RFP response. Included in this list, are important requirements and is the responsibility of the bidder to submit with the RFP package in order to make the RFP compliant. Because this checklist is just a guideline, the bidder must read and comply with the RFP in its entirety. Check off each of the following: 1. The Request for Proposal (RFP) first page has been completed and signed. 2. Addenda first page, if any, have been completed, signed and included in the bid package. 3. One (1) original plus five (5} copies including digital copies of the RFP have been provided. 4. The completed Trade Secret Form as provided with this RFP (Confidential/Trade Secret Information, if provided must be in a separate binder). 5. The completed Criminal History Disclosure Form as provided with this RFP. 6. The completed Participation Form as provided with this RFP. 7. The completed Reference List as provided with this RFP. 8. The completed Cost Proposal and Bidder to Submit response. 9. Indicate all bidder EXCEPTIONS to the County's requirements, conditions and specifications as stated within this RFP. 10. Lastly, on the LOWER LEFT HAND CORNER of the sealed envelope, box, etc. transmitting your bid include the following information: County of Fresno RFP No. 954-5299 Closing Date: . October 22, 2C>_:L! ______________ . _____________ _ Closing Time: 2:00 P.M. Commodity or Service: Countywide Uniforms & Dust Control Service Return Checklist with your RFP response. G:IPubliclRFP\FY 2014-15\954-5299\954-5299 Countywide Uniforms & Dust Control Services.doc