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HomeMy WebLinkAboutP-21-048 Agreement InTelegy Corporation- 2021.pdf333 W. Pontiac Way, Clovis, CA 93612 / (559) 600-7110 * The County of Fresno is an Equal Employment Opportunity Employer * County of Fresno INTERNAL SERVICES DEPARTMENT Facilities • Fleet • Graphics • Purchasing • Security • Technology PROCUREMENT AGREEMENT Agreement Number P-21-048 February 23, 2021 InTelegy Corporation PO Box 2578 Danville, CA 94526 The County of Fresno (County) hereby contracts with InTelegy Corporation (Contractor) to provide transition services in accordance with the text of this agreement and Attachments ‘A’ and ‘B’, the contractor’s Overview, Scope of Work Budget and Cost Savings Calculation Form. TERM: This Agreement shall become effective March 1, 2021 and shall remain in effect through February 28, 2022. CONTRACTOR'S SERVICES: Contractor shall perform the services as described in Attachment “A” attached, at the rates set forth in Attachments “’A’. PRICES: Prices shall be firm for the contract period. Any pricing changes which may take place during the life of the contract must be submitted in writing to the County of Fresno Purchasing Manager and received no less than thirty (30) days prior to becoming effective. MAXIMUM: In no event shall services performed and/or fees paid under this Agreement be in excess of Ninety Seven Thousand Seven Hundred Fifty Dollars ($97,750.00). ADDITIONAL ITEMS: The County reserves the right to negotiate additional items to this Agreement as deemed necessary. Such additions shall be made in writing and signed by both parties. DELIVERY: The F.O.B. Point shall be the destination within the County of Fresno. All orders shall be delivered complete as specified. All orders placed before Agreement expiration shall be honored under the terms and conditions of this Agreement. DEFAULT: In case of default by Contractor, the County may procure the articles/services from another source and may recover the loss occasioned thereby from any unpaid balance due the Contractor or by any other legal means available to the County. The prices paid by County shall be considered the prevailing market price at the time such purchase is made. Inspection of deliveries or offers for delivery, which do not meet specifications, will be at the expense of Contractor. INVOICING: An itemized invoice in duplicate shall be mailed to requesting County department in accordance with invoicing instructions included in each order referencing this Agreement. The Agreement number must appear on all shipping documents and invoices. Invoice terms shall be Net 45 Days. INVOICE TERMS: Net forty-five (45) days from the receipt of invoice. PROCUREMENT AGREEMENT NUMBER: P-21-048 Page 2 InTelegy Corporation February 23, 2021 TERMINATION: The County reserves the right to terminate this Agreement upon thirty (30) days written notice to the Contractor. In the event of such termination, the Contractor shall be paid for satisfactory services or supplies provided to the date of termination. LAWS AND REGULATIONS: The Contractor shall comply with all laws, rules and regulations whether they be Federal, State or municipal, which may be applicable to Contractor's business, equipment and personnel engaged in service covered by this Agreement. AUDITS AND RETENTION: Terms and conditions set forth in the agreement associated with the purchased goods are incorporated herein by reference. In addition, the Contractor shall maintain in good and legible condition all books, documents, papers, data files and other records related to its performance under this contract. Such records shall be complete and available to Fresno County, the State of California, the federal government or their duly authorized representatives for the purpose of audit, examination, or copying during the term of the contract and for a period of at least three years following the County's final payment under the contract or until conclusion of any pending matter (e.g., litigation or audit), whichever is later. Such records must be retained in the manner described above until all pending matters are closed. LIABILITY: The Contractor agrees to: Pay all claims for damage to property in any manner arising from Contractor's operations under this Agreement. Indemnify, save and hold harmless, and at County's request defend the County, its officers, agents and employees from any and all claims for damage or other liability, including costs, expenses (including attorney’s fees and costs), causes of action, claims or judgments resulting out of or in any way connected with Contractor's performance or failure to perform by Contractor, its agents, officers or employees under this Agreement, and from any and all costs and expenses (including attorney’s fees and costs), damages, liabilities, claims, and losses occurring or resulting to any person, firm or corporation who may be injured or damaged by the performance, or failure to perform, of Contractor, its officers, agents, or employees under this Agreement. INSURANCE: Without limiting the COUNTY's right to obtain indemnification from CONTRACTOR or any third parties, CONTRACTOR, at its sole expense, shall maintain in full force and effect, the following insurance policies or a program of self-insurance, including but not limited to, an insurance pooling arrangement or Joint Powers Agreement (JPA) throughout the term of the Agreement: A. Commercial General Liability: Commercial General Liability Insurance with limits of not less than Two Million Dollars ($2,000,000.00) per occurrence and an annual aggregate of Four Million Dollars ($4,000,000.00). This policy shall be issued on a per occurrence basis. County may require specific coverage including completed operations, product liability, contractual liability, Explosion-Collapse- Underground, fire legal liability or any other liability insurance deemed necessary because of the nature of the contract. B. Automobile Liability: Comprehensive Automobile Liability Insurance with limits of not less than One Million Dollars ($1,000,000.00) per accident for bodily injury and for property damages. Coverage should include any auto used in connection with this Agreement. C. Professional Liability: If Contractor employs licensed professional staff, (e.g., Ph.D., R.N., L.C.S.W., M.F.C.C.) in providing services, Professional Liability Insurance with limits of not less than One Million Dollars ($1,000,000.00) per occurrence, Three Million Dollars ($3,000,000.00) annual aggregate. D. Worker's Compensation: A policy of Worker's Compensation insurance as may be required by the California Labor Code. Additional Requirements Relating to Insurance: Contractor shall obtain endorsements to the Commercial General Liability insurance naming the County of Fresno, its officers, agents, and employees, individually and collectively, as additional insured, but only insofar as the operations under this Agreement are concerned. Such coverage for additional insured shall apply as primary insurance and any other insurance, or self-insurance, maintained by County, its officers, PROCUREMENT AGREEMENT NUMBER: P-21-048 Page 3 InTelegy Corporation February 23, 2021 agents and employees shall be excess only and not contributing with insurance provided under Contractor's policies herein. This insurance shall not be cancelled or changed without a minimum of thirty (30) days advance written notice given to County. Contractor hereby waives its right to recover from County, its officers, agents, and employees any amounts paid by the policy of worker’s compensation insurance required by this Agreement. Contractor is solely responsible to obtain any endorsement to such policy that may be necessary to accomplish such waiver of subrogation, but Contractor’s waiver of subrogation under this paragraph is effective whether or not Contractor obtains such an endorsement. Within Thirty (30) days from the date Contractor signs and executes this Agreement, Contractor shall provide certificates of insurance and endorsement as stated above for all of the foregoing policies, as required herein, to the County of Fresno, DSS Finance ATTN: Hector Hernandez, 205 W. Pontiac Way Building 2, Clovis, CA 93612, stating that such insurance coverage have been obtained and are in full force; that the County of Fresno, its officers, agents and employees will not be responsible for any premiums on the policies; that such Commercial General Liability insurance names the County of Fresno, its officers, agents and employees, individually and collectively, as additional insured, but only insofar as the operations under this Agreement are concerned; that such coverage for additional insured shall apply as primary insurance and any other insurance, or self-insurance, maintained by County, its officers, agents and employees, shall be excess only and not contributing with insurance provided under Contractor's policies herein; and that this insurance shall not be cancelled or changed without a minimum of thirty (30) days advance, written notice given to County. In the event Contractor fails to keep in effect at all times insurance coverage as herein provided, the County may, in addition to other remedies it may have, suspend or terminate this Agreement upon the occurrence of such event. All policies shall be with admitted insurers licensed to do business in the State of California. Insurance purchased shall be purchased from companies possessing a current A.M. Best, Inc. rating of A FSC VII or better. COMING ON COUNTY PROPERTY TO DO WORK: Contractor agrees to provide maintain and furnish proof of Comprehensive General Liability Insurance with limits of not less than $500,000 per occurrence. INDEPENDENT CONTRACTOR: In performance of the work, duties and obligations assumed by Contractor under this Agreement, it is mutually understood and agreed that Contractor, including any and all of Contractor's officers, agents, and employees will at all times be acting and performing as an independent contractor, and shall act in an independent capacity and not as an officer, agent, servant, employee, joint venturer, partner, or associate of the County. Furthermore, County shall have no right to control or supervise or direct the manner or method by which Contractor shall perform its work and function. However, County shall retain the right to administer this Agreement so as to verify that Contractor is performing its obligations in accordance with the terms and conditions thereof. Contractor and County shall comply with all applicable provisions of law and the rules and regulations, if any, of governmental authorities having jurisdiction over matters the subject thereof. Because of its status as an independent contractor, Contractor shall have absolutely no right to employment rights and benefits available to County employees. Contractor shall be solely liable and responsible for providing to, or on behalf of, its employees all legally-required employee benefits. In addition, Contractor shall be solely responsible and save County harmless from all matters relating to payment of Contractor's employees, including compliance with Social Security, withholding, and all other regulations governing such matters. It is acknowledged that during the term of this Agreement, Contractor may be providing services to others unrelated to the County or to this Agreement. NON-ASSIGNMENT: Neither party shall assign, transfer or sub-contract this Agreement nor their rights or duties under this Agreement without the written consent of the other party. PROCUREMENT AGREEMENT NUMBER: P-21-048 Page 4 InTelegy Corporation February 23, 2021 AMENDMENTS: This Agreement constitutes the entire Agreement between the Contractor and the County with respect to the subject matter hereof and supersedes all previous negotiations, proposals, commitments, writings, advertisements, publications, Request for Proposals, Bids and understandings of any nature whatsoever unless expressly included in this Agreement. This Agreement supersedes any and all terms set forth in Contractor's invoice. This Agreement may be amended only by written addendum signed by both parties. INCONSISTENCIES: In the event of any inconsistency in interpreting the documents which constitute this Agreement, the inconsistency shall be resolved by giving precedence in the following order of priority: (1) the text of this Agreement (excluding Attachments ’A’ and ‘B’) and (2) Attachments ‘A’ and ‘B’. GOVERNING LAWS: This Agreement shall be construed, interpreted and enforced under the laws of the State of California. Venue for any action shall only be in County of Fresno. ELECTRONIC SIGNATURES: The parties agree that this Agreement may be executed by electronic signature as provided in this section. A. An “electronic signature” means any symbol or process intended by an individual signing this Agreement to represent their signature, including but not limited to (1) a digital signature; (2) a faxed version of an original handwritten signature; or (3) an electronically scanned and transmitted (for example by PDF document) of a handwritten signature. B. Each electronic signature affixed or attached to this Agreement (1) is deemed equivalent to a valid original handwritten signature of the person signing this Agreement for all purposes, including but not limited to evidentiary proof in any administrative or judicial proceeding, and (2) has the same force and effect as the valid original handwritten signature of that person. C. The provisions of this section satisfy the requirements of Civil Code section 1633.5, subdivision (b), in the Uniform Electronic Transaction Act (Civil Code, Division 3, Part 2, Title 2.5, beginning with section 1633.1). D. Each party using a digital signature represents that it has undertaken and satisfied the requirements of Government Code section 16.5, subdivision (a), paragraphs (1) through (5), and agrees that each other party may rely upon that representation. This Agreement is not conditioned upon the parties conducting the transactions under it by electronic means and either party may sign this Agreement with an original handwritten signature. PROCUREMENT AGREEMENT NUMBER: P-21-048 Page 5 InTelegy Corporation February 23, 2021 Please acknowledge your acceptance by returning all pages of this Agreement to my office via email or USPS. Please refer any inquiries in this matter to Mr. Shannon W. Kirby, Purchasing Analyst, at 559 593.5074 or skirby@fresnocountyca.gov. FOR THE COUNTY OF FRESNO Gary E. Cornuelle Purchasing Manager 333 W. Pontiac Way Clovis, CA 93612 GEC:SWK:st Gary Cornuelle Digitally signed by Gary Cornuelle Date: 2021.02.23 13:44:10 -08'00' PROCUREMENT AGREEMENT NUMBER: P-21-048 Page 6 InTelegy Corporation February 23, 2021 CONTRACTOR TO COMPLETE: Company: Type of Entity: Individual Limited Liability Company Sole Proprietorship Limited Liability Partnership Corporation General Partnership Address City State Zip TELEPHONE NUMBER FAX NUMBER E-MAIL ADDRESS Print Name & Title: Print Name & Title: Signature: Signature: ACCOUNTING USE ONLY ORG No.: 56107001 Account No.: 7295 Requisition No.: 5612100824 (01/2020) InTelegy Corporation PO Box 2578 Danville CA 94526 925-855-6601 925-736-2185 cdotson@intelegy.com Carole C Dotson COO, Dir of Consulting Carole C Dotson PROCUREMENT AGREEMENT NUMBER: P-21-048 Attachment A Page 1 of 8 InTelegy Corporation February 23, 2021 Attachment A.docx9 1 InTelegy Project Outline Transition to the New Normal — County Collaborative Approach Situation Overview On March 19, 2020 Governor Newsom issued a mandatory order to stay at home and for the weeks preceding that order many of our county partners began the preparations to limit in person service and move their workforce to a work-from-home structure. In a matter of days Health and Human Service Executives and Managers quickly pivoted to implement new ways to serve their customers while keeping their staff safe. As the state slowly starts to reopen, many of the changes that you have put into place will have permanency in how you staff your organization and serve your customers. Going from a ‘Crisis Response’ to your Counties ‘New Normal’ requires a pro-active approach to review and document what new business processes were created, what you learned, what changes will stay and what needs to transition back to a new way of providing service. Planning for the New Normal will include an understanding of the complexity that as your customer’s needs are increasing, budgets are tightening, hiring freezes are likely to be in place, and how your organization operates tomorrow will include the reality that you will be doing more with less. In order to facilitate these business process changes and identification, InTelegy has developed a County Collaborative Approach. The benefits of the Transition to the New Normal - County Collaborative Approach are: • Saves time and resources: Easier, quicker and more complete process for documenting your county’s crisis response and analyzing which procedures will be standardized going forward: o Busy staff and management may have the answers yet collecting, documenting and evaluating business process while doing their ‘real’ job may be a difficult ‘ask’ • Saves Money: by collaborating with other counties in a structured way, solutions are shared, modified, and leveraged to streamline and validate your county processes. o You also receive the ease of expert facilitation at a fraction of a ‘consulting contract’ by leveraging resources with your county partners PROCUREMENT AGREEMENT NUMBER: P-21-048 Attachment A Page 2 of 8 InTelegy Corporation February 23, 2021 Attachment A.docx9 2 Collaborative Facilitation Methodology Step 1 Individual County Report Participants: Individual county assigned Management Team, Program Managers, Select Staff A. Preparation: InTelegy will provide a template to document your Agency response and individual/specific program responses to the Covid-19 crisis. InTelegy will then consolidate, organize, and synthesize the county response in an easy to read preliminary report. InTelegy will also collaborate with executive sponsors and the management team to identify problems, opportunities, and processes specific to their individual county. B. Transition Planning De-Brief Session: A 3-4-hour session or two 1.5-hour sessions will be scheduled with the identified county participants. During this session InTelegy will act as the meeting facilitator, will document all findings, and will offer expertise in the identification of future operations. This input will then be incorporated into the initial assessment documentation to create the County Response Report. Crisis Response •Service no longer tied to a facility or location •Staff are equipped for Telework •Staff schedules include telework and in- office work •LOA and frequent schedule adjustments •Phone interviews and contacts are now standard •Video conferencing, internal and externally, is now in place •In person service pivot to include county safety guidelines •Increased use of self-service options, to include doc imaging, Phone support, contacts, and interviews vs. walk-in service The New Normal •Customer Service: Expand /communicate Remote Service Options to leverage the ‘changed customer’ to grow remote service, online support and digital access •Standardize the ‘Hybrid ‘work environments including telework and in- office staff schedules based on workload forecasts and requirements. Q/A and operating procedures.adjusted to new environment. Clear agency communication expectations identified •Enhance Productivity Management and Data Driven Decision Making across a new operating environment •In-person service protocols to maintain staff and client safety; flow, rotation, handoffs, sanitation etc Assess & Document Individual County Report County Collaboration Transition to 'New Normal' workgroups Final Report Step 2: Month 2-4 Step 3: Month 5 Step 1: Month 1 PROCUREMENT AGREEMENT NUMBER: P-21-048 Attachment A Page 3 of 8 InTelegy Corporation February 23, 2021 Attachment A.docx9 3 C. Deliverable: County Response Report: An initial ‘As Is’ report will be created to be presented to individual county Executive Management. This will serve as the county’s documentation of their crisis response. This report will support the efforts of determining and transitioning to the “New Normal” as well as internal and external (board, community, staff) communication efforts. The report will include: • Customer Response and Workload o Current cases by program and % change from January 2020 o Online applications and % change from February 2020 o Tasks and % change from February 2020 o Lobby visits and % change from February 2020 o Description of the ‘unidentified’ customer /those that may have fallen through the cracks • Staff Utilization o Telework, Onsite, CBO support, on loan to other county programs, LOA • Operations Management o Telework policies and procedures o Telework infrastructure requirements o Waivers o Onsite policies and procedures o Productivity Management and Workload Tracking • Outreach and special accommodation o Homeless o WTW o Youth o Elderly • Communications and Training o Facilitating video group meetings o Facilitating video contacts • Safety Planning Summary • Sanitation Planning- Multi-Use Areas • Facility Planning Summary • Lessons Learned: Pro and Con • Recommendation for Future • Success Measurements Step 2 County Collaboration: Transition Planning Workgroups Participants: Project Leads from each county, Executive Sponsors (for Oversight) Preparation: InTelegy will prepare an overview presentation that includes summary information from each of the partner counties and the changes they made during this crisis response. Also included in this overview will be the initial areas of improvement identified in Step 1 with each county. Workgroups will be identified, and deliverables set from this information. After the kickoff meeting, the workgroups will create specific recommendations to be developed and presented back to the executive oversight teams from each county for approval. PROCUREMENT AGREEMENT NUMBER: P-21-048 Attachment A Page 4 of 8 InTelegy Corporation February 23, 2021 Attachment A.docx9 4 A. Collaboration Kick Off: An initial meeting will introduce the county participants, outline the collaborative process, and review a summary presentation of the individual county responses documented in step 1. In this presentation we will highlight the similarities and/or differences in county crisis response as well as collaboratively determine the areas to be discussed for problem resolution and deeper understanding. After this initial meeting workgroups will be formed to collaborate on solutions for the future. Each workgroup deliverable will be presented back to the Collaborative Executive Oversight workgroup. B. Transition Planning Workgroups: Participants: Identified Management from each county. These Bi-Weekly problem-solving and transition planning discussions will collaborate on current and future standards and procedures for ‘the New Normal’ (assumes 3 workgroups, meet bi-weekly, 6 meetings/workgroup). Potential workgroup topics: • In-Person Services: Refinement of lobby processes, in person vs. phone appointments, home visit protocols. • Standardized Hybrid or/blended work operating procedures: scheduling, workload forecasting, productivity management and team bldg./support tools • Remote Services: Customer continued use of remote service options; safe in-person access to technology. • Community Outreach and Communication: Revised services, promoting self-service, ‘the unreached’ customer, reminder technology • Internal communications; strategies and methods for communicating to staff new standards, opportunities, and communication requirements C. Program specific workgroups These problem-solving discussions meet bi-weekly, 6 meetings/program specific workgroup. Potential workgroup topics: • WTW, Benefits/Eligibility, Child Welfare, IHSS • Unique program responses to customer contacts and program requirements • Challenges with remote work structure • Workload distribution • Quality and Productivity Management D. Collaboration Executive Oversight: Three meetings will be scheduled over the course of the collaboration effort. The Executive sponsors from each county will be present and the collaborative workgroups will present recommendations from each workgroup’s defined deliverables. Step 3 Project Wrap Up Documentation Participants: Project Leads from each county, Executive Sponsors (for Oversight) Deliverable: InTelegy will develop and deliver a wrap up report highlighting the collective recommendations, outlining the next steps for implementation, and summarizing the outcomes of the collaboration effort towards improved, standardized, and optimized processes for the future. Each PROCUREMENT AGREEMENT NUMBER: P-21-048 Attachment A Page 5 of 8 InTelegy Corporation February 23, 2021 Attachment A.docx9 5 individual county will also receive a project plan for implementation specific to their effort for process improvement. Optional Ongoing Support retainer InTelegy also offers ongoing support to any county that desires project management and subject matter expertise to implement recommendations presented in the Project Wrap Up report. Each county may have different transition support requirements. Examples of ongoing support may include but not limited to: • Process revision and implementation • Workload forecasting and associated staffing requirements • Dashboard and productivity Report analysis with key questions and data points to further explore and/or recommendations based on data analysis trends • Monitoring of virtual staff adherence to procedures created in transition planning PROCUREMENT AGREEMENT NUMBER: P-21-048 Attachment A Page 6 of 8 InTelegy Corporation February 23, 2021 Attachment A.docx9 6 Budget Pricing Schedule Project Steps Details Units Hours per Unit Total Hours Billed Cost per Hour Total Cost Step 1 Individual County Assessment 80 hours consulting; meeting with 3-6 deputy directors and staff 1 80 80 250.00 20,000 Step 2 Collaborative Kick Off and Oversight Meetings 4 meetings total (20 hours of prep each) 4 20 80 250.00 20,000 Transition Planning Workgroups Assumes 3 workgroups, each meeting 6 times at 6 hours prep each; plus 9 hours per workgroup for additional consultant(s) 3 45 135 250.00 33,750 Step 3 Project Wrap Up 1 collaborative meeting, 20 hours prep 1 20 20 250.00 5,000 SUBTOTAL (Excludes Options) 78,750 Options Program Specific Workgroup 1 workgroup, meeting 6 times, 6 hours prep each 1 36 36 250.00 9,000 Retainer Support 20 hours/month 2 20 40 250.00 10,000 GRAND TOTAL $97,750 1st Payment - Step 1 only $20,000 2nd Payment - All other services; maximum amount if DSS decides to proceed $77,750 First payment will be invoiced upon execution of the agreement. Second payment, should DSS decide to proceed with further services (refer to Service Contingency below), will be invoiced upon commencement of Step 2. PROCUREMENT AGREEMENT NUMBER: P-21-048 Attachment A Page 7 of 8 InTelegy Corporation February 23, 2021 Attachment A.docx9 7 Service Contingency Upon completion of Step 1 (Individual County Report) including delivery of the County Response Report, the County of Fresno Department of Social Services (“DSS”) will evaluate and make a decision whether to: 1) Continue with Step 2 (County Collaboration: Transition Planning Workgroups) and Step 3 (Project Wrap Up Documentation) 2) Use the optional Program Specific Workgroup 3) Use the optional Retainer Support after completion of Step 3 DSS can choose to proceed with all or any combination of these items, or decide not to proceed with further services. Pricing Contingency If any other California counties contract with InTelegy to collaborate with DSS for the same services outlined in this scope of work, then pricing for multi-county models will apply based on total number of counties, including County of Fresno, that are contracting said services. Pricing for the optional Program Specific Workgroup will be based on total number of counties, including County of Fresno, participating in said workgroup. The pricing schedule can change more than once, as more counties contract services; however, once a lower-cost schedule is applied, pricing cannot revert to a higher-cost schedule. InTelegy will notify DSS when other counties start contracting services and will provide a completed Cost Savings Calculation form (Exhibit B) to DSS. Cost savings will apply to the 2nd payment, if not yet paid, or will be refunded to the County. Project Steps Multiple County Pricing Schedules ($250/hour bill rate) 2 County Model 3 County Model 4+ County Model Hours Billed (Fresno) Total Cost Hours Billed (Fresno) Total Cost Hours Billed (Fresno) Total Cost Step 1 Individual County Assessment 80 20,000 80 20,000 80 20,000 Step 2 Collaborative Kick Off and Oversight Meetings 40 10,000 26.5 6,625 20 5,000 PROCUREMENT AGREEMENT NUMBER: P-21-048 Attachment A Page 8 of 8 InTelegy Corporation February 23, 2021 Attachment A.docx9 8 Transition Planning Workgroups 67.5 16,875 45 11,250 33.75 8,438 Step 3 Project Wrap Up 10 2,500 6.5 1,625 5 1,250 SUBTOTAL (Excludes Options) 49,375 39,500 34,688 Options Program Specific Workgroup 18 4,500 12 3,000 9 2,250 Retainer Support 40 10,000 40 10,000 40 10,000 GRAND TOTAL $63,875 $52,500 $46,938 1st Payment $20,000 $20,000 $20,000 2nd Payment $43,875 $32,500 $26,938 PROCUREMENT AGREEMENT NUMBER: P-21-048 InTelegy Corporation February 23, 2021 Attachment B Page 1 of 1 Cost Savings Calculation Form Step 1 Individual County Assessment Step 2 Collaborative Kick Off and Oversight Meetings 0.00 250.00 0.00 Transition Planning Workgroups 0.00 250.00 0.00 Step 3 Project Wrap Up 0.00 250.00 0.00 Options Program Specific Workgroup 0.00 250.00 0.00 Retainer Support $0.00 DEFINITIONS Number of Counties Number of collaborating counties, including County of Fresno Previous Hours Billed (Fresno)Number of hours already paid for by County of Fresno Updated Hours Billed (Fresno)Number of hours to be billed in multi-county pricing schedule Difference Previous Hours Billed minus Updated Hours Billed Cost per Hour InTelegy hourly billing rate Cost Savings Difference multiplied by Cost per Hour TOTAL COST SAVINGS Sum of all Cost Savings Date submitted: Submitted by: TOTAL COST SAVINGS Number of Counties Cost SavingsProject Steps Previous Hours Billed (Fresno) Updated Hours Billed (Fresno) Difference Cost per Hour Not applicable to this item (no changes with multi-county model). Not applicable to this item (no changes with multi-county model).